[Q] Water damage, stuck in bootloop. - Moto G Q&A, Help & Troubleshooting

Hello,
So the phone fell from a small height into a toilet today but didn't turn off. Instead it rebooted and now it is stuck in a bootloop, reaching the end of the boot animation and beginning again.
I can't reach the recovery or bootloader. Holding down the bottom button and the power button stalls the bootloop but only produces a black screen for a few seconds before it loops again. Holding the power button just restarts the loop.
I tried plugging it into a pc and checking if it was listed under "adb devices" while it was looping but got no joy.
The thing is sitting in rice while I hunt for some silica gel packets. So on the plus side I have invented flashing rice.
Have I missed anything or do I just have to hope something changes as it dries out?
Thanks.

You should have been drying it out first before trying anything ...
But hopefully it'll dry out and it'll be fine. Tell us how things will turn out.

krucymucy said:
You should have been drying it out first before trying anything ...
But hopefully it'll dry out and it'll be fine. Tell us how things will turn out.
Click to expand...
Click to collapse
I was a bit perplexed really, the phone wouldn't turn off so I was looking to make it power off so I could leave it to dry in peace. I felt like it was doing all the damage it would do since it was already on :/
Still in boot loop.

tsar_chasm;49783
I can't reach the recovery or bootloader. Holding down the bottom button and the power button stalls the bootloop but only produces a black screen for a few seconds before it loops again. Holding the power button just restarts the loop.
I tried plugging it into a pc and checking if it was listed under "adb devices" while it was looping but got no joy.
The thing is sitting in rice while I hunt for some silica gel packets. So on the plus side I have invented flashing rice.
Have I missed anything or do I just have to hope something changes as it dries out?
Thanks.[/QUOTE said:
When you see the black screen pres the 2 buttons quickly for some seconds and let them go
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse

I think if it s still in boot loop that s not so bad... It s still alive.
I would be you, I would put it without case in a box full of rice during at least 24h. It would help to dry it. It would have been better just after the incident but maybe it s not too late. Good luck...
sent from my Moto G - KK retail ROM

Drying methods
The good news is that water repellant treatment is applied to most Motorola phones. Even so, small droplets of water sitting on surfaces can cause problems both immediately and longer term (through oxidation). Thorough drying out only possible through evaporation (immersion in rice WILL NOT work with these sealed units, as it's a contact desiccant, which works by capillary absorption of water molecules that it physically touches).
So: power off immediately after retrieving from water; remove back to expose as much of the interior as possible; remove SIM card. Then keep the phone in a warm place overnight (eg airing cupboard). Leave for 24 hrs; then attempt re-activation.
Dropped my Moto G gen 1 phone into water yesterday, took it out within a couple of seconds. It seemed ok, then went into repeated boot loops. Opened it up, no visible water inside (prob because of water repellant treatment).
Followed steps above , and after 24 hrs the boot loops ended and it is now working fine.
Good luck !

A similar thing happened to a moto e, it wasn't dropped or anything but it was stuck in an infinite reboot loop.
I took it to the moto service center and they fixed it by doing a "power charge", at least thats what he called it.
No idea what it means. He connected it to a laptop and voila!, it booted.

Hi,
I am stuck in the same problem. My motog 1st gen fell into the toilet day before yesterday. I took it out within 10 seconds I guess. Tried to switch it off, but it was stuck in the boot up loop and didn't switch off. So I tried using a dryer to absorb all the moisture first and then put it in a airtight bag full of rice and waited for the battery to drain for the phone to shut down. It laid there for 30 hours like that.
After that I tried charging it and checking if it works but its still in bootloop.
Please suggest what to do.

Related

Water damaged - now flashing green and orange. Wont turn on.

After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
AW: Water damaged - now flashing green and orange. Wont turn on.
Does it geht recognized when you plug it into you computer?
OK I don't know of it even gets recognized if its turned off, bit its worth a try.
Sent from Space
chouman said:
After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
Click to expand...
Click to collapse
It could be that the device has 0% battery.
Try to plug it in the charger and hold the power button for so 15 min.
Then try constantly to turn on(plluged im the charger)
This should help
Sent from my Sony Xperia Z
No no no don't plug it in! There's likely still water in there that could short the circuits and permanently damage the phone, if it hasn't happened already. Power it off fully, put it in rice or some sort of dessicant, and let it sit for at least a week. The longer you wait, the better chance you have of saving it.
Thanks guys for the quick replies.
The phone won't connect to my laptop or computer and won't let me access HTC Sync. The 3 lights at the bottom will only flash when the phone is plugged in, if I unplug it won't do anything at all.
I can't see there being any liquid left in there at all. It was thoroughly dried with a cool hair dryer (and worked perfectly) before I shut it down manually and placed it in the rice for 2 days. I think that I'm at the stage where I can be confident of that.
Sounds like a dead battery to me.. But just to be safe wait a while before charging it
chouman said:
After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=27101970
Take the phone to a sevice they will disamble and dry properly , probably they will use tehnical alcool and clean all your el. contacts and dry it with hot air. Good luck
Sent from my HTC Desire S using xda app-developers app
Update:
I was ready to bleach the water marker and/or get some phone insurance, but when I went back to the phone a couple of days after my last post, I plugged it in to charge again and when I checked it a couple of hours later it was working.
it's well over a week later, and there are no obvious I'll effects now.
I'm really surprised, but obviously delighted.

Sony Xperia Z3 bricked?

Hello guys,
I got my Sony Xperia Z3 a few weeks ago and today I cleaned it quickly with water, since it's supposed to be waterproof.
A few minutes later my phone turned off and now it won't start up anymore.
When I press the power button, it shows the sony logo, the red led comes on, it vibrates 3 times and it turns off again.
When I plug the charger in, it goes to the sony logo, the red led comes on, it vibrates 3 times, turns off, and repeats the process.
Would anyone be able to help me fix this?
Thanks in advance.
Try charging it for 30 then try powering up
Did you make sure to close the USB/SD card ports?
I've been charging it for quite a while and it's still not working.
I've tried button combinations, not working either.
I've also tried the rubberband method but it just keeps connecting and disconnecting to my computer.
Yeah all covers on the phone were closed.
After leaving my phone in a bowl of rice last night, I managed to flash my phone with flashboot.
I hope it'll be working normally again now.
Im guessing your unit wasn't water proof, either becsuse flaps weren't tightly enough closed or your unit does'nt have enough glue between frame and glass in front or back.
Aetherial said:
After leaving my phone in a bowl of rice last night, I managed to flash my phone with flashboot.
I hope it'll be working normally again now.
Click to expand...
Click to collapse
Why u kept in rice bowl for whole night?
Jmakhdoom said:
Why u kept in rice bowl for whole night?
Click to expand...
Click to collapse
This is a common practice for phones that have water inside it. It was commonly done for iPhones that had been submerged in water, pools or toilets.
The rice draws the water molecules out from the phone and into the grains, resulting in a 'dry' phone.
Info
Aetherial said:
Hello guys,
I got my Sony Xperia Z3 a few weeks ago and today I cleaned it quickly with water, since it's supposed to be waterproof.
A few minutes later my phone turned off and now it won't start up anymore.
When I press the power button, it shows the sony logo, the red led comes on, it vibrates 3 times and it turns off again.
When I plug the charger in, it goes to the sony logo, the red led comes on, it vibrates 3 times, turns off, and repeats the process.
Would anyone be able to help me fix this?
Thanks in advance.
Click to expand...
Click to collapse
leave it few hours under sun beam...

[Q] Can't boot anymore

Hi guys
I'm in need of some help. Due to extreme weather conditions here in my country I have a problem with my OPO.
I was on my bike when it started raining extremely. I was soaked under 3 seconds and stopped under a bridge for a second, took out my OPO and I noticed it acted a bit strange. Then I noticed the powerbutton didn't do anything at all anymore. I hold the powerbutton for 20 seconds and then it turned of and it made a weird boiling/static noise for a few seconds. When I turned it back on it goes into cyanogen recovery automaticely. When I tap 'reboot system now' it reboots and goes into recovery again. I don't really know what to do now ...
Anyone have an idea? I thought about a factory reset via cyanogen recovery but I'm not sure if it's just a boot loop or actually the water that makes it boot into recovery.
Help really would be appreciated!
Greetings
bump..
It's the water that's the problem. You really shouldn't have even attempted to power the thing on again, doing so while it's wet allows short circuits to occur. The right thing to do would have been to put it in a zip lock bag full of rice for three days and then try to power it on. I'd suggest you do that now, don't be tempted to remove it before three days is up.
Transmitted via Bacon

Oneplus One stuck in twrp(can flash roms/factory reset/reboot but only boots to twrp)

Hello,
My oneplus one stayed overnight in the rain 5 days ago and after I booted it up(with still water inside, just a test) it worked perfectly. There was only water in the camera and that's why I put the phone in a bag of rice to suck out the water. After about 10 hours I opened it and noticed that there was still water inside, so I let it stay in the rice for the night and opened it the next day. Apparantly the device turned itself on in the rice, so I had to turn it off. Still water inside... opened up the back and wiped the water with a cloth. In the rice again this time for a longer time, about 16 hours. Booted the device and it started with twrp. Reflashed the rom and it booted perfectly fine. Just to be sure I put it turned off back into the rice for another day and after that the problems began: the camera's were cleaned, but the device only boots to twrp now. How do I fix this issue? It has been laying in the rice ever since.(about 72 hours.)
Shurikan said:
Hello,
My oneplus one stayed overnight in the rain 5 days ago and after I booted it up(with still water inside, just a test) it worked perfectly. There was only water in the camera and that's why I put the phone in a bag of rice to suck out the water. After about 10 hours I opened it and noticed that there was still water inside, so I let it stay in the rice for the night and opened it the next day. Apparantly the device turned itself on in the rice, so I had to turn it off. Still water inside... opened up the back and wiped the water with a cloth. In the rice again this time for a longer time, about 16 hours. Booted the device and it started with twrp. Reflashed the rom and it booted perfectly fine. Just to be sure I put it turned off back into the rice for another day and after that the problems began: the camera's were cleaned, but the device only boots to twrp now. How do I fix this issue? It has been laying in the rice ever since.(about 72 hours.)
Click to expand...
Click to collapse
You should have never turned the device on when it still had water inside, that's asking for trouble, and inviting short-circuits and the like. The second mistake was not leaving it in the rice for long enough in the first place, it should be left in rice for at least two days after doing an initial wipe down. Who knows what's wrong now, probably hardware failure due to those two points.
Well, everything on the device itself seems to work fine. CPU works, Ram works, memory works(can access it from the computer). Recovery works. Someone argued that it might be a sensor that causes the problem.. Any advise?
i am in the exactly same boat but no water damage or anything.
You shouldn't have turned on the device especially when you knew it was still infected you should have allowed it to dry ... Try taking it to a. Oneplus service center ..
DARK SIDEā„¢
I suggest fully wiping the device. I'm talking everything but internal memory (If you can get data off with USB, do that an internal mem also) then flash a full rom on it. After that, in TWRP, use the reboot to system. If that fails, maybe check to see if you damaged your volume down button. After some research, it's typically full format, though some it worked with a factory reset, and others had their volume down shorted, stuck in or in your case, may be water shorting it, which would make it want to boot recovery. If that fails, then there's not much else that I can suggest. Best of luck to you.
Same Problem (Solved)
I had the same problem, got it wet in a storm and all. I tried everything everyone and has been saying and i finally got it, i believe for me it was a stuck volume down. So i mashed the button then did the restart to system, it took about three tries but finally got it. Once in the system it kept automatically turning down volume all the time. I found a file, can't remember which one, but i edited out the line of code for the volume down function so now it takes no effect.
Hope this helps.

Stuck in boot loop after possible water damage

Hi, While on holidays I dropped my phone on the beach and a wave hit it, it was covered in sand etc and it was wet. The phone, however, was still turned on and the screen still worked. I locked the phone, and removed the sand from the charging port and between the buttons. But when I turn it on, it goes to the "1+ Powered By Android" screen, and it doesn't go past that. I also can't reach the recovery screen, but I can get to fastboot mode
I left it in rice for a few days, to no luck and I put it in the hot press overnight which didn't work either.
I also tried flashing the stock rom from fastboot mode, and flash a recovery rom too, but it didn't help at all.
Does anyone have any suggestions on what I should do to try and fix it?
Cheers, Adam.

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