Hi everyone,
I recently ordered a Z3 from Handtech, and had them ship to the US.
The phone right now is "being approved by customs", as Fedex points out, but wont' give me any indication of a time frame.
I'm trying to see if if anyone else did the same and how long it took for them to "clear customs".
Which carrier do you intend to use it on.
I've bought 2 Xiaomi phones from China to US. Both times, they were at customs for maybe a couple hours. Then again, I had them shipped via DHL.
Sent from my Z3
Mine arrived at Fedex just after 10 pm one evening and I had "International shipment release - Import" just under an hour later. (like 51 minutes)
abhinav.tella said:
Which carrier do you intend to use it on.
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AT&T - and I plan not giving them the IMEI number, but just getting a new micro sim.
Just out of curiosity, why not just buy it here, via Sony online? Was it cheaper?
As for shipping it gets held up for a few days at port of entry (Port/Airport), Im guessing it has to go through inspection. I have ordered lots of stuff from China via AliExpress and eBay and shipment gets held up at Chicago for a period 1-3 days, each time.
Ulver said:
I've bought 2 Xiaomi phones from China to US. Both times, they were at customs for maybe a couple hours. Then again, I had them shipped via DHL.
Sent from my Z3
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I'll take a few hours... it's been a day and a half.
What's frustrating is that the folks at Fedex just repeat the exact same info you see on their website -- which is ambiguous to start with.
fingers remained crossed.
abhinav.tella said:
Just out of curiosity, why not just buy it here, via Sony online? Was it cheaper?
As for shipping it gets held up for a few days at port of entry (Port/Airport), Im guessing it has to go through inspection. I have ordered lots of stuff from AliExpress and eBay and shipment gets held up at Chicago for a 1-3 days, each time.
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I had bought stuff from them while in GB, and had a lovely experience. Plus I had some credit left over, with them and used it to buy the z3. I will say that their service is still pretty good. They kept reaching out to see how things were going.
1-3 days really disheartens me, to be honest. You'd think logistics would be better situated than that.
thanks for the reply.
It would be customs check, logistics of carrier has less to do with that. I'm sure the government must be swamped by a large amount of stuff to check so its understandable.
abhinav.tella said:
It would be customs check, logistics of carrier has less to do with that. I'm sure the government must be swamped by a large amount of stuff to check so its understandable.
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Logistics was an inference to Customs... not holding Fedex responsible for the wait.
Yep, nothing can be done about that, even when I ordered a Netgear WNDR3800 router from US to India it was held up in customs for like a week lol, which is longer than the transit time, for some their package never leaves customs! At least its not that bad.
cappa1983 said:
Logistics was an inference to Customs... not holding Fedex responsible for the wait.
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Customs can be tricky these days considering the amount of contraband that changes hands. Still, I had a phone in customs for about 36 hours so I think that's reasonable.
I guess I should also mention, the business that sold me the Xiaomi phones, labeled the package as a phone case and a phone LCD screen. So that probably helped it pass customs quicker.
Sent from my Z3
Yes, definately. They scrutinze electronics/valuables more and relabeling as asscessories helps escape import duties (assuming), they occasionaly do full checks from what I know and then you may be unlucky if your seller lied.
Related
is this legit?
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=280966069824#ht_5499wt_1186
wiswis said:
is this legit?
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=280966069824#ht_5499wt_1186
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If it is, the devices were probably obtained through questionable methods.
it's odd that 54 have supposedly been sold, but the seller has 0 feedback.
yogi2010 said:
it's odd that 54 have supposedly been sold, but the seller has 0 feedback.
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ya. i sent the seler a message so im wating for him to respond
wiswis said:
ya. i sent the seler a message so im wating for him to respond
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ok, let us know. seems like possibly he just showed up with all these devices that he got somehow, and al the sales have occurred in the last day... so no time for feedback to even come in.
If a deal seems too good to be true....it most likely is.
eBay SUCKS!!!!
As an experienced eBay buyer and seller, I can assure you, it's a scam. No one lands 100 new phones, starts an ebay account and then tries to dump them all for next to nothing
And even if it's not a scam, eBay will shut down his account and force him to refund almost all of the buyers (if not every single one)
I have learned that if you somehow set off eBay's flagging they will shut you down, whether you're legit or not.
I bought some Klipsch Image S4 headphones from a seller and they were legit. Seller has 100% feedback and has sold about 40 of them so far. 2 weeks later his account gets shut down by eBay.
RANT START
Case in point, I tried selling some movies I bought in bulk and after a certain point (sold about 3) eBay was convinced I was selling bootleg copies, no matter what I told them. At first they told me my listings did not comply the guidelines and policies. To make matters worse, I was on the phone with them for hours, genuinely trying to figure out where I went wrong. Finally they sent me a notice of counterfeiting, and I was to cease listing my movies, or my account would be frozen. And my customers were still leaving me +++++ feedback as well!!!!!!! eBay told me that if I'm not an authorized seller such as [insert big box electronics store here], I can't possibly have such a big supply of movies and therefore they *MUST* be counterfeit. I guess even shrink wrapped DVDs with seals and all is not enough. I don't even think they would let me sell if I included a document of authenticity. Damn bastards. I do what I can to make ends meet and eBay is just out to screw me over.
Sorry all, RANT OVER
http://m.aliexpress.com/item/204379...-D850-AT&tracelog=wwwdetail2mobilesitedetail
Skip the middle man. Here is where the chips are coming from. Order as many as you like. Enjoy guys.
Edit- Price has jumped and doubled for these chips. Congrats on anyone who was able to grab them @ 10 a piece.
whodatfan said:
http://m.aliexpress.com/item/204379...-D850-AT&tracelog=wwwdetail2mobilesitedetail
Skip the middle man. Here is where the chips are coming from. Order as many as you like. Enjoy guys.
You may have to try the link several times. Sometimes it gives a server error from tapatalk. But it works.
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FYI, Aliexpress/manufacturer doesn't ship to all states and from what I've experienced, it requires a strict credit card check (majority of the time it goes through). I've had payments denied and needed to submit my billing and credit card information in order to be approved and before I can place orders (even this was a process to get it approved). Processing takes 5 days (as of now, its 10+ days until they have stock) and shipping takes approximately 2 weeks.
Mine went through without a hitch. Got my confirmation and order is processed. So what if it takes two weeks from over seas. I've ordered from them on multiple occasions with no problems. I just ordered two chips for 20 bucks flat. Can't beat that.
I ordered yesterday and received an email today saying it was shipped. Will update with how long shipping takes. It says 5-15 days estimated delivery time.
Great to hear man. Got my confirmation email the next day as well. Will update on mine as well.
Is it $10/piece or $20, shows the price initially as 10 but becomes 20 in the cart?
This is the link I'm trying to buy from.
I was just about to get one and then they bumped the price to $20 a piece :/
crazililazn said:
I was just about to get one and then they bumped the price to $20 a piece :/
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Yeah, just doubled!!
Per manufacturer
"As G3 PMA chip developing cost is much higher than qi standard chip,and the core material
which guarantee steady performance almost 3 times of qi standard chip after final check so we have to adjust the price"
well I was interested, but then the price doubled... and it's Ali, which means they won't ship to me... so I'm double F'd, oh well
screwyluie said:
well I was interested, but then the price doubled... and it's Ali, which means they won't ship to me... so I'm double F'd, oh well
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See my signature. Preorders will reopen next week.
I ordered one. I'll let you guys know how things turn out.
Sweet. Mines in route now. Should get them this weekend or early next week. I ordered a few.
I asked manufacturer about orders from their Aliexpress being shipped since it seems they are still in production with these chips.
"Hi Friend,
Trust us,no goods delivery yet. Trust us.
We will delivery your goods first as we promised."
The emails you got about shipping may be generic email? Does it have tracking number?
Yes it has tracking number. It must be generic email when they ship in stock products. I will have to recheck and confirm dates.
whodatfan said:
Yes it has tracking number. It must be generic email when they ship in stock products. I will have to recheck and confirm dates.
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Any updates to that tracking number or no information?
No updates
iazybandit said:
Any updates to that tracking number or no information?
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I ordered from them and it shipped out of SHENZHEN.
Mine did too, shipping shows acceptance per the USPS website. They shipped USPS e-packet and usually arrive pretty quickly nowadays.
I picked up a few extra's if anyone's interested be the same price 20 shipped with paypal or google wallet.
I can provide my ebay id if your wary and just have a few extras to offer, figured be better to order extras seeing how we all have been waiting so long already....
Got it yet?
I created this thread because for some reason I can't post in the thread about xiaomi buyers, I can't even comment and I don't know why.
Anyways, I wanted to ask if anyone has had any experience with giztop.com and if so, a few questions.
1) did you have to pay customs?
2)was the phone in perfect conditions?
3)how long did the shipping take and how long did it take to get a tracking number?
Everyone is invited to post their experiences with different websites buying the xiaomi mi4c and also by answering those 3 questions if you can.
I ordered a Mi4C from geekbuying.com. It's a "big" and reliable website/store with many customers. Also their customer service support is fast and helpful, for example they included a gift in my order. I still haven't received my item because I chose the "slow" flat-rate shipping which can take ~15 days, but I'm not in a hurry.
I received a correct tracking number almost immediately after I placed my order. I'll report back with more answers to your questions
@Flaxe. How much did it cost you? Don't hesitate to come back when you get your product
cesararduino said:
@Flaxe. How much did it cost you? Don't hesitate to come back when you get your product
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It cost me USD 277.35. And I just noticed that it arrived in my country at 31 October, so it only took like 2 days to get here. Now the slow swedish post just have to hurry up!
I used Geekbuying too, to ship to the UK, shipping was free even though it was apparently 'expedited'. TNT was on the list as a 0 cost option and a 3-5 day shipping time. Mine was ordered on the 24th, shipped on the 26th, and in my hand on the 29th. Really hassle free. Phone was in perfect condition, and bloat seemed minimal if anything at all. Bloat is a bit of a moot point though as sMIUI went onto it straight away.
Do you guys think it'd be just as smooth to the U.S? Did you guys use EU warehouse? @Flaxe @Salieri_UK
cesararduino said:
Do you guys think it'd be just as smooth to the U.S? Did you guys use EU warehouse? @Flaxe @Salieri_UK
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I have no idea how it will be to the US, but I guess it will go pretty smooth. Mine was shipped from Singapore, they didn't have it in a EU warehouse when I ordered.
There is a thread here http://forum.xda-developers.com/mi-4c/general/to-buy-outside-china-t3208959
I bought from ibuygou and asked them to check if there were any faults with the device, they said they will check. I got the device and it came with EU rom so no bloatware and they gave 2 free screen protectors. Got dhl tracking same day. They offer duty insurance, so if you get charged, they will refund you. Also very repsponsive with emails. I'd use them again
Flaxe said:
It cost me USD 277.35. And I just noticed that it arrived in my country at 31 October, so it only took like 2 days to get here. Now the slow swedish post just have to hurry up!
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Did you have to pay any duty?
@ermacwins. Did you pay any customs duty or tax? And the screen protectors, were they packaged separately?
Erladion said:
Did you have to pay any duty?
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I haven't heard anything about it yet. Though, when reading at the swedish import "laws", there's 0% duty for importing phones, but we still have to pay 25% tax.
When I track the item on the swedish post website, it now says the item is being sorted at the terminal and I should have it delivered to me tomorrow. So then I will know for sure if I have to pay anything extra.
cesararduino said:
@ermacwins. Did you pay any customs duty or tax? And the screen protectors, were they packaged separately?
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No because I paid for the duty insurance which is 5% of total. They still marked the item $20 but I didn't want to risk it. Yes packaged separately but I'm not sure if they give it to every customer.
ermacwins said:
No because I paid for the duty insurance which is 5% of total. They still marked the item $20 but I didn't want to risk it. Yes packaged separately but I'm not sure if they give it to every customer.
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To clarify, do you live in the U.S or the EU?
cesararduino said:
To clarify, do you live in the U.S or the EU?
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EU
Are the screen protectors original products or Xiaomi? Also, would you consider 7.8 mm thick or thin for a phone? That's the thickness of the Xiaomi mi4c @ermacwins
@ermacwins
Well it doesn't have a xiaomi logo on it but does have the mi logo
Yeah, its supposed to have the mi logo
https://www.fastcardtech.com/flow.php?step=cart... 249.$ with shipping 32Gb/3Gb .. Has anyone any experience with this site?
miroslavpena said:
https://www.fastcardtech.com/flow.php?step=cart... 249.$ with shipping 32Gb/3Gb .. Has anyone any experience with this site?
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A german website for China phones and Shops says fastcardtech.com isn't very reliable. This site has over 400 customer ratings in different forums and portals, rated 2/10 Stars. Bad support and such things.
Source: Chinahandys.net
http://www.chinahandys.net/onlineshops-im-vergleich/fastcardtech-erfahrungen-bewertungen/
I broke my network/signal antenna coax cable while doing screen replacement.I was able to get some signal after grounding and soldering a small wire,but apparently the network(data connection too) is not as good as when it was with the coax cable(of course).
I tried searching the accessories forums and all relevant threads,but couldn't found any link that isn't dead.
After googling,I could find some sellers on eBay.com and banggood.com,but sadly they don't ship to my place(that's rude of 'em).
Now,I really am in need of that coax cable to really use my OPO as daily driver,while travelling or using data connection(switches every time to 2G)..it doesn't really come handy anymore.It is not anything firmware related,that's I'm sure of,because before that coax cable incident,everything was working fine.
That's my sad story.. :crying:
If anyone know of any site or seller that sells that coax cable(except banggood and eBay.com, you know the reason),please do let me know so that I can use my OPO as daily driver again,otherwise I'll have to buy another device(which I really don't want).
how about aliexpress
---------- Post added at 03:44 PM ---------- Previous post was at 03:40 PM ----------
Mr.Ak said:
If anyone know of any site or seller that sells that coax cable(except banggood and eBay.com, you know the reason),please do let me know so that I can use my OPO as daily driver again,otherwise I'll have to buy another device(which I really don't want).
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This one ships to India
https://www.aliexpress.com/item/2pc...lgo_pvid=7a2043ce-1537-464f-a9e4-e7ee799f2b40
ninjasumit said:
This one ships to India
https://www.aliexpress.com/item/2pc...lgo_pvid=7a2043ce-1537-464f-a9e4-e7ee799f2b40
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Hello..
Thanks for the recommendation,but do you think it will be possible to get just one piece? I really don't need another antenna,just a single piece would do.
P.s: Just did a quick search in aliexpress and found that the link you shared is the only product available,so I'm just gonna order that,as it is much cheaper than the ones available on eBay.com and eBay.in(would've been quite feasible,but prices are just too high).
Actually it is first time I'm ordering from Aliexpress,and it is good to see that there are some buyer protections,but the max time of arrival is estimated as 60 days..they'll initiate refund if product is not delivered in 60 days.I don't think it would take that much for the product to arrive from China to North India.The max I can think of is 3 weeks.Have you ordered any item from aliexpress? If yes,can you tell me how much time it took for your product to arrive?
Thank you,again.
Ps2: I don't know why it is mentioned as WiFi antenna even though WiFi has nothin' to do with that antenna.That antenna is related to network only.
Ps3:Bought it at about 270INR.
Ps4: Sh*t happened! There is another product in 0.89USD!! Should've bought that!!
Is it somehow possible to revert my payment and cancel the order??! Please reply Asap..!
Ps5: I was able to cancel the order,the status now says 'order cancelled,refund processing'.
Do you know how much time it could take for a refund?
Also, @evronetwork ,you use aliexpress a lot..maybe you can help me with this?
Mr.Ak said:
Hello..
Thanks for the recommendation,but do you think it will be possible to get just one piece? I really don't need another antenna,just a single piece would do.
P.s: Just did a quick search in aliexpress and found that the link you shared is the only product available,so I'm just gonna order that,as it is much cheaper than the ones available on eBay.com and eBay.in(would've been quite feasible,but prices are just too high).
Actually it is first time I'm ordering from Aliexpress,and it is good to see that there are some buyer protections,but the max time of arrival is estimated as 60 days..they'll initiate refund if product is not delivered in 60 days.I don't think it would take that much for the product to arrive from China to North India.The max I can think of is 3 weeks.Have you ordered any item from aliexpress? If yes,can you tell me how much time it took for your product to arrive?
Thank you,again.
Ps2: I don't know why it is mentioned as WiFi antenna even though WiFi has nothin' to do with that antenna.That antenna is related to network only.
Ps3:Bought it at about 270INR.
Ps4: Sh*t happened! There is another product in 0.89USD!! Should've bought that!!
Is it somehow possible to revert my payment and cancel the order??! Please reply Asap..!
Ps5: I was able to cancel the order,the status now says 'order cancelled,refund processing'.
Do you know how much time it could take for a refund?
Also, @evronetwork ,you use aliexpress a lot..maybe you can help me with this?
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You can't really predict the arrival time of the order. Its very variable and depends on the shipping method. I have ordered a lot from aliexpress and some orders arrived within 25 days while some other took 45+ days and there were 2 which never arrived. But there's nothing to worry because if you don't receive the order you will get an assured refund.
Your refund should get processed within 10 days. You can trust aliexpress though, they are professional enough.
Mr.Ak said:
Hello..
Thanks for the recommendation,but do you think it will be possible to get just one piece? I really don't need another antenna,just a single piece would do.
P.s: Just did a quick search in aliexpress and found that the link you shared is the only product available,so I'm just gonna order that,as it is much cheaper than the ones available on eBay.com and eBay.in(would've been quite feasible,but prices are just too high).
Actually it is first time I'm ordering from Aliexpress,and it is good to see that there are some buyer protections,but the max time of arrival is estimated as 60 days..they'll initiate refund if product is not delivered in 60 days.I don't think it would take that much for the product to arrive from China to North India.The max I can think of is 3 weeks.Have you ordered any item from aliexpress? If yes,can you tell me how much time it took for your product to arrive?
Thank you,again.
Ps2: I don't know why it is mentioned as WiFi antenna even though WiFi has nothin' to do with that antenna.That antenna is related to network only.
Ps3:Bought it at about 270INR.
Ps4: Sh*t happened! There is another product in 0.89USD!! Should've bought that!!
Is it somehow possible to revert my payment and cancel the order??! Please reply Asap..!
Ps5: I was able to cancel the order,the status now says 'order cancelled,refund processing'.
Do you know how much time it could take for a refund?
Also, @evronetwork ,you use aliexpress a lot..maybe you can help me with this?
Click to expand...
Click to collapse
Stopped recently using aliexpress and warning others to do so. I've used aliexpress for years well... if a seller is bad(cross roads with about 4 of them - really really bad not just negative) ...you can lose money, aliexpress protects sellers rather than buyers
So unless you don't mind losing some money avoid them
evronetwork said:
Stopped recently using aliexpress and warning others to do so. I've used aliexpress for years well... if a seller is bad(cross roads with about 4 of them - really really bad not just negative) ...you can lose money, aliexpress protects sellers rather than buyers
So unless you don't mind losing some money avoid them
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But what about refund tho? Refund of cancelled order? It's still processing even though I cancelled the order just after payment.
Btw,another order which I did,shipped today.I used Aliexpress 'cause the prices were cheap,otherwise I always use eBay.
I won't do any other order on Aliexpress,but I can't really take the risk to cancel the shipped order. :/
Mr.Ak said:
But what about refund tho? Refund of cancelled order? It's still processing even though I cancelled the order just after payment.
Btw,another order which I did,shipped today.I used Aliexpress 'cause the prices were cheap,otherwise I always use eBay.
I won't do any other order on Aliexpress,but I can't really take the risk to cancel the shipped order. :/
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well if you have TOO many evidence ...you'll get your money, you might lose 20-30 days but you'll get it
Now if you want to cancel or send the item back for some reason ..and the seller is bad? you'll lose your money
You see you can open a dispute to cancel or send the item back BUT if the seller doesn't accept this, aliexpress doesn't do anything ...they say talk to the seller and when the time is out and the dispute has to close? it ends with sellers win - So he gets the money, amazing? ...sure it is
Cancelling an order and getting the money back it's up to sellers choice, if he's good it's ok ..if he's not well expect to be @!#@!#%
evronetwork said:
well if you have TOO many evidence ...you'll get your money, you might lose 20-30 days but you'll get it
Now if you want to cancel or send the item back for some reason ..and the seller is bad? you'll lose your money
You see you can open a dispute to cancel or send the item back BUT if the seller doesn't accept this, aliexpress doesn't do anything ...they say talk to the seller and when the time is out and the dispute has to close? it ends with sellers win - So he gets the money, amazing? ...sure it is
Cancelling an order and getting the money back it's up to sellers choice, if he's good it's ok ..if he's not well expect to be @!#@!#%
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Okay,so I got the pm from seller.She says 'Since you cancelled the order just after placing it,we never got the money.Your money is safe with Aliexpress.They'll refund the money to you after processing it i.e., within 10 days.If you don't recieve your money even after 10 days,kindly contact Aliexpress customer service.'
Does this actually mean I'll get my refund? Tbh,I don't know what's making the refund late..I mean I cancelled the order just after placing it,so the refund shouldn't take that long,right?
I seriously should've used eBay and paid a few more bucks.Their service is much better imho.
Mr.Ak said:
Okay,so I got the pm from seller.She says 'Since you cancelled the order just after placing it,we never got the money.Your money is safe with Aliexpress.They'll refund the money to you after processing it i.e., within 10 days.If you don't recieve your money even after 10 days,kindly contact Aliexpress customer service.'
Does this actually mean I'll get my refund? Tbh,I don't know what's making the refund late..I mean I cancelled the order just after placing it,so the refund shouldn't take that long,right?
I seriously should've used eBay and paid a few more bucks.Their service is much better imho.
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Yeah if you cancelled before they press send you are safe - They usually press "send" even if they send it a few days later, sometimes 10+ business days later - You're in luck
Ebay is safe but usually more expensive and this paypal convertion is "stealing" for sure but better safe than sorry I guess - Usually ebay sellers don't ask for any proof if things go south, in aliexpress? expect both seller and aliexpress to ask for as much proof as you can get and you might be lucky
Just wish ebay had the variety that aliexpress has, aliexpress has much more products and little parts than ebay like 10 times more
When repairing, tablet, phones, photocopiers, laptop, printers etc ...you need little parts most of the time and having hard time to find one single place like aliexpress did - but enough is enough, can't waste money or time to prove I'm not an elephant.
evronetwork said:
Yeah if you cancelled before they press send you are safe - They usually press "send" even if they send it a few days later, sometimes 10+ business days later - You're in luck
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Hello again.It's been 8 days and I still haven't got my refund.The seller said that I'll get refund in max 5 days.How can I contact Aliexpress about this issue?
Now,seriously,such waiting time for getting a refund for order which I cancelled as soon as I placed?! Disgusting!
Ps: Apparently,they were having national holidays in china from Oct1-Oct8.Just great!
Could this be a reason for late refund processing?
Mr.Ak said:
Hello again.It's been 8 days and I still haven't got my refund.The seller said that I'll get refund in max 5 days.How can I contact Aliexpress about this issue?
Now,seriously,such waiting time for getting a refund for order which I cancelled as soon as I placed?! Disgusting!
Ps: Apparently,they were having national holidays in china from Oct1-Oct8.Just great!
Could this be a reason for late refund processing?
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Don't worry banks do take a bit, for 45 days since the first purchase you are secured(more or less) - also in aliexpress they do check the messages between the buyer and the seller - so don't worry too much
Email came in a little bit ago.
Use paypal, fraud prevention denied my original Visa payment.
I just got my order email just now 11/14/17 9:30pm CST and I just ordered 2 Razer Phones!!
FYI - I had an issue getting the order to go through using a credit card direct on the site ... got an unsuccessful payment email 2 times using 2 different cards ... so then I used PayPal and then the order went through and shows processing now.
1slandtime said:
I just got my order email just now 11/14/17 9:30pm CST and I just ordered 2 Razer Phones!!
FYI - I had an issue getting the order to go through using a credit card direct on the site ... got an unsuccessful payment email 2 times using 2 different cards ... so then I used PayPal and then the order went through and shows processing now.
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Same here,I just tried again after reading your post & it went through this time,using PayPal just as you did.
I hesitated @ 1st,thinking I waited too long & supply was depleted,but,I just got the confirmation moments ago.
Bought mine too, I'll return if I can't root
wing_addict_usa said:
Bought mine too, I'll return if I can't root
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I'm betting it might take time but most likely I'm sure it'll get figured out.
I get the feeling Razer is mostly concentrating on the hardware, letting Google handle their own OS.
Fyi, talked to customer service to be sure my order went through.
While having them on the line I verified we'll need to be present to sign for the delivery, and it's also shipping from Hong Kong to the US. :/
Not sure if this means customs or not or it's now going to be weeks.
So if ya have a microsoft store nearby you might just go there. Closest to me is 3 hours away, thinking I should have waited til Friday and then called the MS store..
kungpaoshizi said:
Fyi, talked to customer service to be sure my order went through.
While having them on the line I verified we'll need to be present to sign for the delivery, and it's also shipping from Hong Kong to the US. :/
Not sure if this means customs or not or it's now going to be weeks.
So if ya have a microsoft store nearby you might just go there. Closest to me is 3 hours away, thinking I should have waited til Friday and then called the MS store..
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Wait what!? They are shipping from Hong Kong to the US? That sucks smh. Not only will it take alot longer for us to receive it but if we decide to return it sending it back is going to be a huge pain :crying:
Xshooter726 said:
Wait what!? They are shipping from Hong Kong to the US? That sucks smh. Not only will it take alot longer for us to receive it but if we decide to return it sending it back is going to be a huge pain :crying:
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Don't be discouraged:
I ordered a $10 necklace from Razer recently,it shipped free expedited FedEx from Hong Kong (Free expedited shipping from Hong Kong to the US for a $10 order,is that insane or what?!)
Ordered: 11/04/17
Shipped: 11/06/17
Delivered: 11/09/17
Soooo,I wouldn't worry too much until the actual tracking number arrives,see what speed of shipping they use.
KOLIOSIS said:
Don't be discouraged:
I ordered a $10 necklace from Razer recently,it shipped free expedited FedEx from Hong Kong (Free expedited shipping from Hong Kong to the US for a $10 order,is that insane or what?!)
Ordered: 11/04/17
Shipped: 11/06/17
Delivered: 11/09/17
Soooo,I wouldn't worry too much until the actual tracking number arrives,see what speed of shipping they use.
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Edit:
Got tracking.
Sorry for double post wouldn't let me add it to original post
I'm glad that some of you were able to place your order. I was not so lucky. As soon as I received the email announcing that ordering was open (about 48 hours ago), I placed an order using Amex. The order was immediately cancelled for no obvious reason, but my Amex account was charged anyway.
I inquired as to the problem via email and it took a full day to get a reply. Razer asked for copies of a bill and my driver's license, which I immediately supplied. I received an acknowledgement that the documents were received and that they would be examined by the "finance team". I am still waiting...
I have never had such an experience before. Amex is quite good at fraud protection, but I guess they are not good enough for Razer. I will give them another day, before I dispute the charge with Amex. This is not a good way to instill customer confidence and loyalty.
KOLIOSIS said:
Don't be discouraged:
I ordered a $10 necklace from Razer recently,it shipped free expedited FedEx from Hong Kong (Free expedited shipping from Hong Kong to the US for a $10 order,is that insane or what?!)
Ordered: 11/04/17
Shipped: 11/06/17
Delivered: 11/09/17
Soooo,I wouldn't worry too much until the actual tracking number arrives,see what speed of shipping they use.
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Well this makes me feel better. All the stuff I get off ebay though seems to take 2-3 weeks whenever it's from hong kong or china..
I'm trying to bury my excitement deep down so I can sleep.
charlie.s said:
I'm glad that some of you were able to place your order. I was not so lucky. As soon as I received the email announcing that ordering was open (about 48 hours ago), I placed an order using Amex. The order was immediately cancelled for no obvious reason, but my Amex account was charged anyway.
I inquired as to the problem via email and it took a full day to get a reply. Razer asked for copies of a bill and my driver's license, which I immediately supplied. I received an acknowledgement that the documents were received and that they would be examined by the "finance team". I am still waiting...
I have never had such an experience before. Amex is quite good at fraud protection, but I guess they are not good enough for Razer. I will give them another day, before I dispute the charge with Amex. This is not a good way to instill customer confidence and loyalty.
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Bogus!
Though I think anymore, there's probably a black-list and then geographical hits. Meaning I'm sure the card companies keep lists of known fraudsters by website or company name, but I'm sure geographical denials are the norm. If someone lives in USA and never has had any purchases in China, and then all of a sudden their card is charged for 1500$ in China, better to deny first and ask questions later. This is how paypal works because it's not geographically dependent and probably marked as "safe" by 80% of the population who uses the internet.. :/
kungpaoshizi said:
Bogus!
Though I think anymore, there's probably a black-list and then geographical hits. Meaning I'm sure the card companies keep lists of known fraudsters by website or company name, but I'm sure geographical denials are the norm. If someone lives in USA and never has had any purchases in China, and then all of a sudden their card is charged for 1500$ in China, better to deny first and ask questions later. This is how paypal works because it's not geographically dependent and probably marked as "safe" by 80% of the population who uses the internet.. :/
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I'm not sure what you are saying, The transaction was approved by Amex. If they let the charge through, why should Razer cancel the order while leaving the charge transaction active? I never did business with Razer before, so I am certainly not blacklisted with them.
charlie.s said:
I'm not sure what you are saying, The transaction was approved by Amex. If they let the charge through, why should Razer cancel the order while leaving the charge transaction active? I never did business with Razer before, so I am certainly not blacklisted with them.
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Ahhh, I glazed over the amex approved it part.. That's weird then if Razer is cancelling purchases?
You should goto razerzone.com the community insider section. Poke around there and you'll find a CSR that is reaching out to individuals about stuff like this to get their orders in, I assume, in front of the line.
I see mine shipped yesterday or such (hong kong time) but it is in pending. Being shipped FedEx International Priority DirectDistribution.
Delivery bulk shipments from one origin location to multiple addresses in the U.S. and select countries. Shipment clears customs as a single unit and then individual pieces are delivered to multiple addresses, bypassing warehouses and middlemen.
Delivery Times
Door-to-door within 2 to 4 business days*
Service Days
Monday to Friday.
Delivery Area
Throughout the U.S. and select countries (see list of countries)
Package Size
Ship any package up to 68 kg. (150lbs.) If your package is heavier than 68 kg. (150 lbs), FedEx offers services for packages of more than 68 kgs.
Unlimited weight on multiple-piece shipments to the same destination.
Dimensions per package can be up to 274 cm (108") in length, or 330 cm (130") in length and girth combined.
If you use your own packaging, dimensional weight may apply.
Mine is showing delivery for Tuesday. Was hoping to have it before the weekend but I'll take it.
Xshooter726 said:
Mine is showing delivery for Tuesday. Was hoping to have it before the weekend but I'll take it.
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Same here!!
Xshooter726 said:
Mine is showing delivery for Tuesday. Was hoping to have it before the weekend but I'll take it.
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are you in the US or UK?
aknotts415 said:
are you in the US or UK?
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In the US.
Houston,Texas to be exact.