[Q] [HELP] HARD BUG ANDROID 5.0 Nexus 5 - Nexus 5 Q&A, Help & Troubleshooting

good day today 11/19/2014 updated my android to 5.0 and when I called and I was entering the password, did not'd just enter the old version 4.4.4 now has no form of password to recover and even hard reset, and now what do I do? Please help me!

I'm not sure i understood your problem, but if you're stuck, and want to factory reset. Follow these steps
1- turn off your phone
2- press and hold Power+Volume DOWN to enter bootloader
3- with volume keys navigate to Recovery then press power to confirm
4- you'll get an android with red triangle, don't panic, press Power+Volume UP (you have to press them at the same time, it might not work from the first time)
you'll then enter stock recovery, where you'll find an option to factory reset.

Related

HELP! Forgot pin and don't know how to hard reset

i just tried to reset my phone so I can upgrade to Mango officially, but I forgot my pin...how can i hard reset my phone without being able to log into it
ok now im stuck in download mode....this suucks, can i pull out the battery to get out of it?
ok im out of download mode, one thing fixed, so how can I reset the phone without being able to get in it
mmian said:
ok im out of download mode, one thing fixed, so how can I reset the phone without being able to get in it
Click to expand...
Click to collapse
when you do a cold boot (hard reset) you have to
1. Power off the phone. Remove and re-insert the battery to make sure.
2. Press and hold the middle of the Volume button (so that both + and - are pushed down) and the Camera button. While holding these button also press the Power button.
3. Wait until the screen shows "Cold Boot" then release the Power button only.
4. Keep holding the middle of Volume and Camera buttons pressed until the Welcome screen appears.
This may require some fingering to get it right. If you don't get it right you may accidently enter the emergency download mode.
If this doesn't work you can use the download mode to deploy a NoDo rom that might be available for you phone.

Motorola Razr HD X925 tries to update ROM after each reboot. Please help!

Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!
neverfget said:
Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!
Click to expand...
Click to collapse
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2
danifunker said:
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!
neverfget said:
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!
Click to expand...
Click to collapse
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2
danifunker said:
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.
And also, when I fully turn off the phone with USB cable connected, it again selfbooting with green droid!
neverfget said:
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.
Click to expand...
Click to collapse
That green droid is recovery. Once that comes up press vol- and vol+
Darbness said:
That green droid is recovery. Once that comes up press vol- and vol+
Click to expand...
Click to collapse
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now
neverfget said:
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now
Click to expand...
Click to collapse
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...
danifunker said:
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...
Click to expand...
Click to collapse
I did what you said with fastboot commands. The phone has now the original problem (selfrebooting)
BUT I cannot get to any other menu but only those in attachments.
When the phone is fully turned off:
1) I press vol+ and Power and hold until menu IMG_3455.JPG appears
2) I press Vol - vol + and quick press and release Power and menu IMG_3457.JPG appears (seems the same)
3) I press Vol - vol + and long press Power - nothing
When the phone is switched on in ANY state (normal operating, green droid, while booting):
1) I press Vol - vol + and quick press and release Power - nothing
2) I press Vol - vol + and long press Power - the phone reboots and then gets to green droid
Green droid is looking like IMG_3458.JPG
Both menus options:
Normal powerup - starts and operates normally
Recovery - goes to green droid operating forever
AP Fastboot - goes to fastboot mode
Factory - starts and operates normally
BP Tools - starts and operates normally but when connected to PC requires additional drivers which I cannot find in Internet IMG_3460.JPG
And when I connect usb to switched off phone it starts to boot and gets to green operating droid.
This is nightmare. My wife is going to divorсe!! help to save our lifes!
Hmmmm... found the same problem for other people:
https://forums.motorola.com/posts/500686ca62
Exactly the same!
And then found the link from thematrix49 http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
I needed to press quickly the middle of volume button! And you was right and I got this recovery menu!!
SOLVED!!!!!! :good::good::good:
Thank you!
[now need another problem: how to donate you studying the issue ]
You can donate with PayPal.
Sent from my XT925 using xda app-developers app

Did factory reset now bricked

So I did a factory reset, the tab rebooted to wipe the device, went to nvidia logo then screen went black, shuts off automatically and I can turn back on just for it to get right past the logo and shut off again, I've tried volume up with power and volume down and same thing happens. Sometimes the power won't even turn it back on for 5-10 minutes. Any suggestions?
kregstrong said:
So I did a factory reset, the tab rebooted to wipe the device, went to nvidia logo then screen went black, shuts off automatically and I can turn back on just for it to get right past the logo and shut off again, I've tried volume up with power and volume down and same thing happens. Sometimes the power won't even turn it back on for 5-10 minutes. Any suggestions?
Click to expand...
Click to collapse
Dumb question, but are you sure the battery is charged? I would leave it plugged in for awhile and try again. Then if it still is not booting try to enter download mode while connected to PC. Mine did something similar to this once when I did a factory reset as well. It only recovered after connecting USB to my PC.
I'm guessing you have custom recovery installed?
1. Download the factory image from NVIDIA website (specific to your device version),
2. Go into fastboot by pressing volume down and give a slight nudge to the power button (don't press until the logo comes up, just a quick nudge will do)
3. Unlock your bootloader using the instruction which can be found on this forum (if you have, skip this step) sorry I'm on mobile phone, so a bit hard to do a search for the link with small screen.
4. Unzip the recovery image zip file.
4. While still in fastboot, flash the recovery images using flash-all.bat contained in the unzipped folder.
You will lose your custom recovery and your root, but since you were gonna wipe your device anyway.. let me know if you're stuck somewhere.
I think i might have found fix....
Shut down the device with long press (8sec) Power button
Press and hold Vol down key
Press and release Power key
Device enters fastboot mode
Select Recovery mode option (using Vol up/down for navigation and power key to select)
Device enters recovery mode (after showing NVIDIA boot logo) with Android Robot screen.
Press and release Vol UP + Power button simultaneously
Then select wipe data/factory reset with Vol up/down key to navigate and power key to select
try this but be PATIENT AND wait for it to say erasing then i think ill be normal once its done also just wait with it on the "blank screen" we could have just got ahed of are selves and whent to conclusions and thought it was bricked

[Q] Please Help my phone got bricked it stuck on 'google' text page and a lock image

i tried to install custum rom Cataclysm , i did it successfully when i was checking all apps, camera was not working. so i thought to re-install lolipop 5.0.1 copying files to my phone became difficult it will come 40-50% and stops or hangs. so i went to recovery (twrp) deleted cache/system/ few other files and then i restarted it says "no OS found" i was shocked and from then i cant get through recovery mode anything. it stuck on the screen where "google" and "screen lock" icon at the bottom is there. please help me out. please let me know any procudure to get back my phone.
kiran9 said:
i tried to install custum rom Cataclysm , i did it successfully when i was checking all apps, camera was not working. so i thought to re-install lolipop 5.0.1 copying files to my phone became difficult it will come 40-50% and stops or hangs. so i went to recovery (twrp) deleted cache/system/ few other files and then i restarted it says "no OS found" i was shocked and from then i cant get through recovery mode anything. it stuck on the screen where "google" and "screen lock" icon at the bottom is there. please help me out. please let me know any procudure to get back my phone.
Click to expand...
Click to collapse
1) Turn off the phone completely by holding down the power button
2) Hold the volume down button and power button at the same time and boot up your phone in fastboot mode
3) Use the power buttons to navigate to recovery mode
4) You'll see a dead android with a message saying no command
5) While holding the Power button, press and release the Volume Up button once.
6) Press the Volume Down button twice to highlight "wipe data/factory reset" and press the Power button to select it.
7) Press the Volume Down button seven times to highlight "Yes - erase all user data" and press the Power button to select it.
After the reset is complete, select the option to reboot your device.
If you any problems arise, let me know

Question Problem following Z flip 3 update Scheme not recognized

Good morning,
My Z flip 3 5G updated itself and since then it does not recognize the unlock pattern.
I am blocked and I want to recover my data.
In recovery mode I have at the bottom
cause of reboot recovery is boot checker reboot recovery with key
I wiped cash but nothing changed.
Help j'ai besoin des données
I'm sorry to hear that you're having trouble accessing your data on your Z Flip 3. It sounds like the update may have caused some issues with the device's software.
One thing you can try is to boot your device into Safe Mode. To do this, press and hold the power button until the Samsung logo appears. Then, immediately press and hold the Volume Down button until the phone finishes restarting. When you see the "Safe Mode" icon in the bottom left corner of the screen, release the Volume Down button.
Once in Safe Mode, see if you're able to access your data. If you're still unable to access your phone, you may need to perform a factory reset. Keep in mind that this will erase all data on your phone, so make sure to back up any important data before proceeding.
To perform a factory reset, turn off your phone and then press and hold the Volume Up and Power buttons until the Samsung logo appears. Release both buttons and you should see the Android recovery menu. Use the Volume Down button to scroll to "Wipe data/factory reset" and then press the Power button to select it. Confirm that you want to perform the reset and then wait for the process to complete.
If none of these options work, you may need to contact Samsung customer support for further assistance with recovering your data.

Categories

Resources