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[Q] Firmware Update Problem and Kies Problem

Two problems in one email... Let me say ahead of time I appreciate any help and have looked for solutions before posting
1) Captivate always gives error contacting AT&T server when trying to check for firmware update. I am still on a stock phone with no root. I was able to use this function to upgrade from whatever the phone had when shipped to JH7. Since then always get this error.. Help would be appreciated.
2) Kies program connection. Because I could not check for firmware updates I decided to try Kies. I can not connect except for when I choose Mass Storage mode on my phone's usb and then the Kies software says to choose PC Studio mode. Only Kies mode on my phone is Firmware Update mode. Help would be appreciated.
Thanks.
Steve

Try using Kies Mini instead of that version, Mini is just for firmware upgrading.
Also when you use it set your phone to usb debugging mode and ask on connection in the application settings.

Jh7 its the latest update. There's no new froyo out yet.
Sent from my SAMSUNG-SGH-I897 using XDA App

Thanks for the replies..
I did the debug usb and Kies told me it can not connect to a device with usb debugging on .. again told me to turn on Kies (PC Studio) but I don't have that option on my phone...

Uninstall your Kies software, if your wanting to update to JF7 from JH6
you install this software (Kies Mini- for firmware upgrades only)
Google "Kies mini Samsung captivate".
Click the first link.
i'd post a link but im not permitted to considering I only have 1 post.
MAKE sure you have settings>applications>usb settings>ask on connection
AND
settings>applications>developement>USB debugging enabled.

1) I had this same problem after the JH7 update via OTA. I used the "Software Update" selection and got the proper update. Phone said it updated correctly. After that, whenever I tried to check for update again, it failed to connect to the server. I had some other issues as well (not being able to add a google account). I took it to AT&T but they didnt know how to fix it. I ended up flashing back to stock using odin-one-click and updated it again to JH7. After that, everything worked ok. Seems like during your update, something didnt install right although it told you it did.
2) Make sure you are in the TouchWiz launcher and not any other launchers like LauncherPro. Also, make sure you are on the home screen of the TouchWiz. The only way I can get Kies to recognize my phone is to change the USB settings to Kies (not Ask on connection). 1.5.3.10093_82 is the version of Kies I am using. If you update it to the latest version (1.5.4.10093_100), then it will no longer recognize the samsung captivate at all.

i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.

plumpkinstew said:
i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.
Click to expand...
Click to collapse
Don't panic. That happens alot probably because people are slamming the servers looking for an update. Try it on an off time and see if it connects.

[Q] Help Needed

My Samsung Galaxy R stopped working all of a sudden. It is not powering up at all.
When I tried to connect it to the computer, it shows "Installing APX driver" which does not install and in the device's window the phone is listed under "Unspecified" tab as "APX" with need to troubleshoot.
I want to know if this is a software issue and if I can retrieve any of my data aboard the phone memory. I have very important contact information and images that I need to retrieve.

gothic_dude said:
My Samsung Galaxy R stopped working all of a sudden. It is not powering up at all.
When I tried to connect it to the computer, it shows "Installing APX driver" which does not install and in the device's window the phone is listed under "Unspecified" tab as "APX" with need to troubleshoot.
I want to know if this is a software issue and if I can retrieve any of my data aboard the phone memory. I have very important contact information and images that I need to retrieve.
Click to expand...
Click to collapse
Install latest kies & Driver of your mobile. Then reboot & connect the Phone via USB. It will detect "adb driver". Btw what last you have done.? Can you brief yourself.?
Thanks
Disturbed

The last thing I did was turn off the internet and then switch off the screen.
I updated Kies to the latest version and there has been no change at all.
The issue is still the same.

I had a similar problem and issue was that the mobo needed to be replaced, luckily i was in warranty period then so got it replaced for free. Though I still don't know what had caused the problem.
Sent from my GT-I9103 using Tapatalk 4 Beta

[Q] LG Lucid 2 (VS870) Wi-fi & Un/rooting issues

I've encountered a problem that I'm thoroughly convinced no one can help me fix (mostly due to the amount of time I've already put into seeking a fix). I recently rooted my phone, and it worked, but now I am starting to experience problems. I used VRoot to root the phone. All of the problems I'm experiencing happened after an attempt to boot my phone into recovery mode using the ROM Manager application.
PHONE INFORMATION
Model # - VS870 4G
Firmware - 4.1.2 (Jelly Bean)
Kernel version - 3.4.0-g2696711 [email protected]
Build # - JZO54K
Software version - VS87012A
Issue 1:
My phone no longer connects to wi-fi. Upon selecting the connection and inputting the pass-code the phone only saves the connection but makes no attempts to connect. It can't possibly be the router that is causing the issue because the phone was able to connect flawlessly before I tried booting into recovery mode.
Issue 2:
My phone's status is currently "Rooted" but it doesn't behave like a rooted phone. When attempting to install applications that require root, the applications insist on informing me that my phone is indeed not rooted. When attempting to re-install lost applications after the numerous amount of hard resets I've done, the applications are shown to be already installed yet they are nowhere to be found on the phone.
Issue 3:
Even after installing the updated USB drivers (and multiple re-installs) any computer I plug the phone into refuses to recognize the phone if it is in Emergency mode, yet it is still recognizable in the default mode.
Issue 4:
In order to install apps, I have to download the .apk file because my phone will not connect to Google Play even when I'm directly connected to the internet via usb or using 4G. Various other applications that require an internet connection refuse to work as well which is making the troubleshooting process extremely frustrating.
Fixes I tried -
Reboot, hard reset, battery/SIM/SD removal, selecting the "Avoid poor connections" option, reset router, re-setup wireless connection (tried without a pass as well), switching the IP setting to "Static" (doesn't allow me to select connect if it is on static), toggled the 802.11g only mode, toggled the routers DHCP server option, unrooting phone (SuperUser deems it impossible due to the lack of a su binary, which I don't understand seeing that when the phone is in emergency mode the status of the phone is "Rooted"), installing a stock firmware install via KDZ, as well as failed attempts to manually install CWM (my purpose of trying to manually install CWM is due to a lot of the fixes I found having "being able to boot in recovery mode" as a requirement, which my phone lacks)
So here is/are my question(s):
If I'm not able to unroot the phone, is taking the phone to a manufacturer no longer an option?
Is there a way to "reset" the wireless hardware/software on the device directly that works around my current issues?
Are there any alternatives to installing the KDZ stock firmware file where the device isn't required to be in Emergency mode?
I'm still not exactly sure what a su binary is but is there a way to install it independently?
Thanks in advanced~

And the intricate thesis pattern.

k.imora said:
I've encountered a problem that I'm thoroughly convinced no one can help me fix (mostly due to the amount of time I've already put into seeking a fix). I recently rooted my phone, and it worked, but now I am starting to experience problems. I used VRoot to root the phone. All of the problems I'm experiencing happened after an attempt to boot my phone into recovery mode using the ROM Manager application.
PHONE INFORMATION
Model # - VS870 4G
Firmware - 4.1.2 (Jelly Bean)
Kernel version - 3.4.0-g2696711 [email protected]
Build # - JZO54K
Software version - VS87012A
Issue 1:
My phone no longer connects to wi-fi. Upon selecting the connection and inputting the pass-code the phone only saves the connection but makes no attempts to connect. It can't possibly be the router that is causing the issue because the phone was able to connect flawlessly before I tried booting into recovery mode.
Issue 2:
My phone's status is currently "Rooted" but it doesn't behave like a rooted phone. When attempting to install applications that require root, the applications insist on informing me that my phone is indeed not rooted. When attempting to re-install lost applications after the numerous amount of hard resets I've done, the applications are shown to be already installed yet they are nowhere to be found on the phone.
Issue 3:
Even after installing the updated USB drivers (and multiple re-installs) any computer I plug the phone into refuses to recognize the phone if it is in Emergency mode, yet it is still recognizable in the default mode.
Issue 4:
In order to install apps, I have to download the .apk file because my phone will not connect to Google Play even when I'm directly connected to the internet via usb or using 4G. Various other applications that require an internet connection refuse to work as well which is making the troubleshooting process extremely frustrating.
Fixes I tried -
Reboot, hard reset, battery/SIM/SD removal, selecting the "Avoid poor connections" option, reset router, re-setup wireless connection (tried without a pass as well), switching the IP setting to "Static" (doesn't allow me to select connect if it is on static), toggled the 802.11g only mode, toggled the routers DHCP server option, unrooting phone (SuperUser deems it impossible due to the lack of a su binary, which I don't understand seeing that when the phone is in emergency mode the status of the phone is "Rooted"), installing a stock firmware install via KDZ, as well as failed attempts to manually install CWM (my purpose of trying to manually install CWM is due to a lot of the fixes I found having "being able to boot in recovery mode" as a requirement, which my phone lacks)
So here is/are my question(s):
If I'm not able to unroot the phone, is taking the phone to a manufacturer no longer an option?
Is there a way to "reset" the wireless hardware/software on the device directly that works around my current issues?
Are there any alternatives to installing the KDZ stock firmware file where the device isn't required to be in Emergency mode?
I'm still not exactly sure what a su binary is but is there a way to install it independently?
Thanks in advanced~
Click to expand...
Click to collapse
Any luck? I am having basically the exact problems you are talking about and was wondering if you found a fix or what you ended up doing. Thanks.

do a rollback is needed

[Q] Some help with Kies and the 4.4.2 update

Hey, I'm a little stuck - for the past couple of days I've been endlessly trying to get my GT-N8010 updated to the latest firmware but haven't been able to do so. I'm not quite sure how to do it in Odin, but I've seen that the UK update is available through Kies, so I've been trying to do it that way.
My Windows 7 laptop recognizes the tablet, and so does Kies, but Kies doesn't even show my current firmware version - and any time I try to go to Settings > Firmware Update settings or Settings > Firmware Update and Initialisation Kies either greys out and I can't interact with it or it crashes.
Am I missing something or is Kies just not the way to go? I've tried all the solutions I can find - ending all Kies processes in Task Manager and trying again, uninstalling and then re-installing Kies, and even the old "blow on the USB" trick... But nothing seems to work. I managed to get the update notification through once, but when I clicked download Kies just closed and since then it hasn't even notified me of an update.
Could someone offer some advice, please?
Many thanks in advance!

N8010 Problems

Hi,
Figured id start off by explaining the history on my Samsung Note N8010
A while back i installed Hyperdrive Rom RS8 (i think), no problems, flawless. However it did change my device id to an N8013, not sure why.
Recently i wanted to use SkyGo Tablet app, however root cloak and Voodoo does not cloak SkyGo Tablet app on this specific rom so i figured id revert back to the original 4.1.2 stock.
I used Mobile Odin, grabbed the zip/tar from the Sam-mobile and hit go.
On reboot, it would not load in, stuck on the Samsung Note 10.1 splash. I do have access to download mode and recovery mode, but it's labelled Android System Reocvery <3e>.
It is worth noting that USB debug did not work on Hyperdrive, so currently no matter what computer i connect this tablet to Odin, Kies or anything will not see it.
When trying to "apply update from sd card" i get E:\ mount problems, it pretty much fails every time.
Any suggestions?

kitchenspoon said:
Hi,
Figured id start off by explaining the history on my Samsung Note N8010
A while back i installed Hyperdrive Rom RS8 (i think), no problems, flawless. However it did change my device id to an N8013, not sure why.
Recently i wanted to use SkyGo Tablet app, however root cloak and Voodoo does not cloak SkyGo Tablet app on this specific rom so i figured id revert back to the original 4.1.2 stock.
I used Mobile Odin, grabbed the zip/tar from the Sam-mobile and hit go.
On reboot, it would not load in, stuck on the Samsung Note 10.1 splash. I do have access to download mode and recovery mode, but it's labelled Android System Reocvery <3e>.
It is worth noting that USB debug did not work on Hyperdrive, so currently no matter what computer i connect this tablet to Odin, Kies or anything will not see it.
When trying to "apply update from sd card" i get E:\ mount problems, it pretty much fails every time.
Any suggestions?
Click to expand...
Click to collapse
The original issue is probably one of two things. If you downloaded the rom directly to your device its Likely a bad download. DID YOU CHECK MD5 Before flashing. There are also limitations to Mobile odin.
What i would suggest is to uninstall Kies . Make sure you have no other android devices installed on your computer .Download the older version again from Samsung website. Install on your computer. Download odin again i think you want the one a version back as well NOT Latest.
Reboot into download mode. Run odin. if it still does not see your device check Device manager and see if its showing up with a yellow mark. Look for a post i made last week explaining how to correct usb driver for windows.. Download mode should work with out usb debug on if i remember correctly..

erica_renee said:
The original issue is probably one of two things. If you downloaded the rom directly to your device its Likely a bad download. DID YOU CHECK MD5 Before flashing. There are also limitations to Mobile odin.
What i would suggest is to uninstall Kies . Make sure you have no other android devices installed on your computer .Download the older version again from Samsung website. Install on your computer. Download odin again i think you want the one a version back as well NOT Latest.
Reboot into download mode. Run odin. if it still does not see your device check Device manager and see if its showing up with a yellow mark. Look for a post i made last week explaining how to correct usb driver for windows.. Download mode should work with out usb debug on if i remember correctly..
Click to expand...
Click to collapse
Hi, cheers for the response,
I have tried all of what you have said but unfortunately no PC will see my device, not even an "unrecognized device". I have access to android system reocvery <e3> and Download mode (Odin) but the pc just won't recognized, tried new leads and so forth, nothing.