nexus 5 lost contacts? - Nexus 5 Q&A, Help & Troubleshooting

Basically nexus 5 contacts disappeared. Running stock android 4.4 on t mobile. All contacts in people app have disappeared, except PayPal it seems. Strangely in Hangouts main screen it shows the names of contacts still, but if i try to call someone using the phone button in hangouts it shows just the number and no name. Ive tried manually syncing, and all settings "seem" to be fine. Any ideas?

Try logging into your Gmail account in your browser and see your contacts are even still there to be synced with your phone.
Sent from my Nexus 5 using XDA Free mobile app

Are all your contacts synced with Google? If so, go to settings/Accounts/Google and see if your contacts are checked to sync

draiken78 said:
Try logging into your Gmail account in your browser and see your contacts are even still there to be synced with your phone.
Sent from my Nexus 5 using XDA Free mobile app
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Click to collapse
They arent.
jsgraphicart said:
Are all your contacts synced with Google? If so, go to settings/Accounts/Google and see if your contacts are checked to sync
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Click to collapse
The setting is checked, but google contacts in a browser is empty...

P1uto said:
They arent.
The setting is checked, but google contacts in a browser is empty...
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Click to collapse
If your contacts aren't even showing in your browser then something wrong happened. Hopefully you didn't delete your contacts somehow but that's what it looks like. Maybe try and contact Google?

Related

Contact pics not showing up inside sms app

Am I the only one with this problem? And is there a fix?
Sent from my ADR6400L using XDA App
Bump
Sent from my ADR6400L using XDA App
This happens to me sometimes. I usually just backout of messages, and go back in and it works fine. Hasn't hapened for a few days though.
Happens to me ALL the time...
Yeah from my searching it's been happening to all of us at one point or another. I usually delete my facebook account from the phone and re-add them. Pics come back.
Here is the fix - you probably ran permission fix in CWM. This is one of the results...
Go into Applications - Manage applications
Go to ALL applications tab
Scroll down to Contacts Storage and click it.
Clear its data
Scroll down to Market
Clear data
Open market - accept agreement
Resync your contacts. This only erases the picture cache not your numbers. It gets corrupted when you run permission checks in CWM.
I had this same problem, it wasn't storing the picture right in the SMS app, and other apps like LauncherPro weren't able to pull any of the contact pictures. I also had it not syncing my Facebook picture with my local contact (which I find annoying).
What I did is added the Facebook for HTC Sense account, and let this sync. When I installed the FB app I told it to not sync anything.
Now everything is working great.
Well my problem was due to the cwr and cuz I was saving contact to the phone and not to Google ! How can I have saving to Google default
Sent from my ADR6400L using XDA App
adrianh85 said:
Well my problem was due to the cwr and cuz I was saving contact to the phone and not to Google ! How can I have saving to Google default
Sent from my ADR6400L using XDA App
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Just do yourself a favor and edit your contacts at gmail.com... they push to your phone.
does anyone know of a mod that will defult the contacts to save to ur google account =instead of degfluting to the phone?
adrianh85 said:
does anyone know of a mod that will defult the contacts to save to ur google account =instead of degfluting to the phone?
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Click to collapse
First of all:
psufan5 said:
Just do yourself a favor and edit your contacts at gmail.com... they push to your phone.
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Click to collapse
Second of all, don't ever save your contacts on your phone, that's what google sync is for. When you start restoring saved contacts and letting google sync run, you're creating a huge mess.
In your case I would clean up the contacts on google, then wipe your phone (not restoring any contacts saved on the phone) so that everything you have on google is what you have on the phone.
I did this a while back, and have been happy ever since.
seandalton0 said:
First of all:
Second of all, don't ever save your contacts on your phone, that's what google sync is for. When you start restoring saved contacts and letting google sync run, you're creating a huge mess.
In your case I would clean up the contacts on google, then wipe your phone (not restoring any contacts saved on the phone) so that everything you have on google is what you have on the phone.
I did this a while back, and have been happy ever since.
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Click to collapse
Absolutely agree with you. After I rooted, i dont know what I did, but after i rooted, all my facebook contacts ended up on my phone. )And no, I didnt tell the facebook app to sync all) I think i added the google account and facebook accounts too fast and then hosed it up when it brought up suggested linked contacts. I just went to Google contacts, cleaned what i didnt want, made some changes to other contacts, cleared contact storage data, and had them all back how i like less than 2 minutes later. and i still had facebook for htc sense setup and it had everybody synced in about 5 minutes. been perfect ever since.

Edit contacts from computer

I have Rooted my phone but now every time i sync contacts through google it adds more and more to it. I have one contact that is on my phone like 40 times now others are 20. I just want to be able to se the list my phone is gettting my contacts from and edit it all. I went to gmail but the only thing that was there were emails no phone numbers....
Ok my contacts just jumped by 250 and i havent added anyone. Where do i go to manually fix this because i dont have 1400 contacts....
Try this link, the page doesn't seem to be mobile friendly so you might want to try it from a PC.
https://www.google.com/accounts/Ser...d/&followup=https://www.google.com/dashboard/
Sent from my B.A.M.F. Thunderbolt
im having the same problem. When i log into the computer it only show 322 contacts but the phone shows 782.
a little off topic
im having a problem with my contacts as well. its a little different though. if i add contacts to my phone, it will not back them up to google contacts. i lost every contact i made in the past 4 weeks when i rooted and installed a BAMF. i did the manual sync before i started, but didnt get any thing to my google account
a-n-d-r-e-y said:
im having a problem with my contacts as well. its a little different though. if i add contacts to my phone, it will not back them up to google contacts. i lost every contact i made in the past 4 weeks when i rooted and installed a BAMF. i did the manual sync before i started, but didnt get any thing to my google account
Click to expand...
Click to collapse
When adding contacts to your phone you need to make sure you change the first option to sync with your Google account. For some reason it defaults to phone and if you don't switch it, it won't sync. It would be sweet if any of the devs could make a mod so it defaults to your Google account.
dirtyfingers said:
When adding contacts to your phone you need to make sure you change the first option to sync with your Google account. For some reason it defaults to phone and if you don't switch it, it won't sync. It would be sweet if any of the devs could make a mod so it defaults to your Google account.
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Click to collapse
thanks. ill make sure i do when if i ever go back to stock. the new bamf asks me whenever i select to create a new contact. cool stuff.
sub5runner07 said:
im having the same problem. When i log into the computer it only show 322 contacts but the phone shows 782.
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Click to collapse
I'm guessing you have 460 phone contacts and 322 Google contacts on your phone.
Are you also syncing with your PC?
I would export your contacts to your sdcard (just in case) then delete all of your contacts and re-sync with Google.
I personally don't sync my contacts with Google.
Sent from my B.A.M.F. Thunderbolt
Its syncing anyone who has sent you an email basically, there is a setting in gmail to change it but have to be logged in to full site via pc or mac or the phone's browser
Sent from my ThunderBolt using XDA App
duplicate contacts
i had duplicates upon duplicates for every number in my phone. for anyone else with this problem, and a google account, just sync all your contacts to your google account. go on your gmail from a computer. on the top left of the screen under "gmail by google" click on contacts. from there, click on "more actions" (right above the phone numbers) then click on "find and merge duplicates". then sync your contacts again and there you go, one phone number per contact! i hope this info is useful to someone else. i just wish i knew about this back in the good 'ol G1 days lol. but i guess thats what happens when cell phones replace computers ha!

Facebook sync in gingerbread.

Anyone get it to work on EB1.03? I know it works on CM7 but it's still waaaay too buggy for me right now to use as a daily.
Doesn't work on the leaked rom either. Doesn't even give the option in the facebook app to sync contacts.
v8dreaming said:
Doesn't work on the leaked rom either. Doesn't even give the option in the facebook app to sync contacts.
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Click to collapse
I tried every gingerbread rom available.. tried uninstalling Facebook and reinstall. Nothing works
Sent from my LG-P999 using XDA Premium App
BayPimp said:
I tried every gingerbread rom available.. tried uninstalling Facebook and reinstall. Nothing works
Sent from my LG-P999 using XDA Premium App
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If you read up about the launch of the Nexus S and Facebook, you will see this is because Google removed the sync ability of Facebook. Google is pissed because Facebook displays it's contacts in the address book without storing it locally. Previously, Google gave Facebook special API access to the contacts app, but they have removed it as of Gingerbread. Facebook will have to update their sync so it adds it to the shared contacts of the phone.
jimbo831 said:
If you read up about the launch of the Nexus S and Facebook, you will see this is because Google removed the sync ability of Facebook. Google is pissed because Facebook displays it's contacts in the address book without storing it locally. Previously, Google gave Facebook special API access to the contacts app, but they have removed it as of Gingerbread. Facebook will have to update their sync so it adds it to the shared contacts of the phone.
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I've tried to export all my facebook contacts to SD card and import them from gmail contacts on my computer.. but still no luck
Anyone have any ideas?
Sent from my LG-P999 using XDA Premium App
Google removed the ability in Gingerbread, use something like SyncMyPix if all you need is contact photos. If you need more than that I'm clueless.
Seihaku said:
Google removed the ability in Gingerbread, use something like SyncMyPix if all you need is contact photos. If you need more than that I'm clueless.
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I could care less about pictures. I want the numbers
Sent from my LG-P999 using XDA Premium App

Calendar

A search has not fully answered my question. After having to factory reset today, I noticed my calendar (I input from the phone itself) did not sync with google calendar and back things up. I lost prior three weeks and next two weeks of appts. After looking through settings of the calendar app and the phone itself and messing with it, it still doesn't sync. Is there something missing? I noticed some others in the search had similar problems, but couldn't tell if they were the same as mine or not. Thanks!
stupid question but under your Gmail account you have calendar set to sync right? What happens when you tap the sync icon, does it sync or error out?
Sent from my SCH-I535 using xda app-developers app
mav3rick478 said:
stupid question but under your Gmail account you have calendar set to sync right? What happens when you tap the sync icon, does it sync or error out?
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Yes the calendar is set to sync, when I sync it says it does. But again, if I check google calendar elsewhere, it hasn't changed.
Make sure you have your google calendar selected when adding events. The phone has its own calendar as well as all your google candidates that you have permission to write with. Perhaps you were writing to the phone's calendar instead of your google one?
Sent from my Locked Verizon Sgs3 | **** you Verizon!
Thanks, yeah I unchecked every car account excpet my google calendar and it still doesn't sync. Will see if replacement devcie does the same.

Not all contacts showing up?

I just noticed something odd. So yesterday, I imported all my contacts from google, and use SMS Back up Restore and Call Log backup and restore. all my texts/calls are back in my new phone, which is nice. I noticed something odd with contacts though.
Not everybody is showing up. I had my old phone synced to google. The weird thing is, I think the contacts ARE in the phone, but not showing up. Today, my friend Eric texted me. His name showed up and everything, so I assumed the contact was in the phone. I went to my contacts app and looked at the list of contacts, and he wasn't showing up! When I go to the text message he gave me and clicked on his picture, I could see his contact details! But the contact isn't showing up in the app. Anyone know what to do about this?
Under contacts, Filter > Display Contacts. I had to select my gmail accounts and make sure all the checkboxes for the groups were selected. By default it seems they were not so as with you some of my contacts were missing.
Hope this helps.
Sent from my D6603 using XDA Free mobile app
facespace said:
Under contacts, Filter > Display Contacts. I had to select my gmail accounts and make sure all the checkboxes for the groups were selected. By default it seems they were not so as with you some of my contacts were missing.
Hope this helps.
Sent from my D6603 using XDA Free mobile app
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Thanks, but it looks like certain contacts on my old phone weren't saved as Google contacts. I thought that having google sync on would make it so all of my device contacts would sync to my google account. Apparently, that didn't work. Oh well. At least this phone defaults new contacts to google. Whenever I would add a contact on my S4, I'd have to change it from device to Google. Frustrating as hell

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