Android Lollipop OTA - Nexus 5 Q&A, Help & Troubleshooting

Has anyone received an OTA update for lollipop? I repeat OTA, not manual image flashing.
If you have, please mention the date you got it and also the country you are in.

There is a dedicated OTA help desk on our nexus 5 forum .

They are not covering lollipop OTA for now. I went through the thread

i aslo want to find out if anyone in the world got the OTA , as promised by google, or they are just ****ing with us

update
My friend received ota by clearing cache and data of google framework in manage apps and also disable it and than restart the phone and enable google framework. You will receive ota but you have to try for few times since only 1% people are receiving ota now.

Related

[Q] where's my lollipop update?

I've been waiting for the ota lollipop update for my nexus 5 for a while now and it still hasn't arrived. My brother and i both got the same phone under the same carrier and he has the update but i don't. I have installed the developer preview of the os, could that be preventing the update from showing up? Will i have to update manually?
Its a rollout. Not "okay lets give every single person the OTA right now at this exact second".
Just flash the factory images except userdata.img and don't bother waiting.
Who pushes the OTA, google or carrier? I just received my Nexus 5 from Google play. Out of the box it updated to 4.4.4 but now I'm waiting for 5.0. Unfortunately, I don't have a sim card yet, it is on order from Sprint. Would the OTA still arrive without a sim card in it? I am leaving it connected to wifi just in case.
kngoworld said:
Who pushes the OTA, google or carrier? I just received my Nexus 5 from Google play. Out of the box it updated to 4.4.4 but now I'm waiting for 5.0. Unfortunately, I don't have a sim card yet, it is on order from Sprint. Would the OTA still arrive without a sim card in it? I am leaving it connected to wifi just in case.
Click to expand...
Click to collapse
Google pushes it. Just not to everyone at the same time.
kngoworld said:
Who pushes the OTA, google or carrier? I just received my Nexus 5 from Google play. Out of the box it updated to 4.4.4 but now I'm waiting for 5.0. Unfortunately, I don't have a sim card yet, it is on order from Sprint. Would the OTA still arrive without a sim card in it? I am leaving it connected to wifi just in case.
Click to expand...
Click to collapse
With a Nexus device, OTAs are pushed directly from Google. Carriers are irrelevant since every Nexus device is the exact same, hardware and software. Maybe with the exception of the Nexus 6, downloaded only if you have an AT&T SIM in during installation, but its on a separate partition and they're everything is still pushed out by Google.
DudeGuy676 said:
I've been waiting for the ota lollipop update for my nexus 5 for a while now and it still hasn't arrived. My brother and i both got the same phone under the same carrier and he has the update but i don't. I have installed the developer preview of the os, could that be preventing the update from showing up? Will i have to update manually?
Click to expand...
Click to collapse
You have a rooted nexus dont ya?
Yes that is preventing the update from showing up on your phone...
If you manually installed a custom firmware like the developer preview... You need to manually install further updates to your phone in order to run the desired software. If your phone was stock and ran on automatic updates from Google, then your phone would automatically ask for an update (5.0.x) and you wouldn't be waiting around
Sent from my Nexus 5 using XDA Free mobile app
Steven 1 said:
You have a rooted nexus dont ya?
Yes that is preventing the update from showing up on your phone...
If you manually installed a custom firmware like the developer preview... You need to manually install further updates to your phone in order to run the desired software. If your phone was stock and ran on automatic updates from Google, then your phone would automatically ask for an update (5.0.x) and you wouldn't be waiting around
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Software state has nothing to do with whether the OTA will show up. It can show up even on a custom ROM. You just won't be able to flash it properly.
Youre right..but OTA indicator can be disabled by the developer..anyways the interesting thing is that the OP has lollipop Dev preview on his phone..yet he's waiting for an update..for 5.0? He's got lollipop already. He is waiting for nothing to pop up on his phone
Sent from my Nexus 5
Steven 1 said:
Youre right..but OTA indicator can be disabled by the developer..anyways the interesting thing is that the OP has lollipop Dev preview on his phone..yet he's waiting for an update..for 5.0? He's got lollipop already. He is waiting for nothing to pop up on his phone
Sent from my Nexus 5
Click to expand...
Click to collapse
If he's waiting for official release OTA on the developer preview, its never going to happen since its pointless to provide an OTA for those in a developer preview since it is assumed they know how to flash properly in the first place.
If he's on KK, he just has to wait.
If he's on Lollipop 5.0 and wants the OTA to 5.0.1, then again he has to wait.
If the phone is rooted with an unlocked bootloader, but still running stock will the OTA arrive? I have not installed anything custom. No rom, kernal, or anything else.
I'm in the same boat
I actually got my Nexus 5 just two weeks ago. I had a Nexus 5 with Lollipop before and I had a cracked screen so I got a replacement, but with this new one it's still on Kitkat. I've been waiting for Lollipop since I got it and I'm not quite sure what to do. What did the OP do? Have you found a solution?
The OTA`s are here http://forum.xda-developers.com/google-nexus-5/general/info-nexus-5-ota-help-desk-t2523217 and the full images are here https://developers.google.com/android/nexus/images. These kind of threads are so depressing to read :silly:
Steven 1 said:
You have a rooted nexus dont ya?
Yes that is preventing the update from showing up on your phone...
If you manually installed a custom firmware like the developer preview... You need to manually install further updates to your phone in order to run the desired software. If your phone was stock and ran on automatic updates from Google, then your phone would automatically ask for an update (5.0.x) and you wouldn't be waiting around
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I got my nexus 5 two weeks ago. Everything is stock, unrooted and on 4.4.4. It's still waiting for the OTA. My nexus 4 received the OTA for 5.0 and 5.0.1 early dec. immediately after unboxing, it prompted update to 4.4.3 then immediately followed by 4.4.4 which was instant but no 5.0 OTA notification yet.

Cancelled Ota update

Hi I'm on moto G3.
Yesterday I received an update which included
Camera shutter fix
Android security patch
It said I would not able to downgrade the os. I selected no thanks. But there was a pop up saying go to about :
Going to About phone > updates if u want to download it.
I had decided I'll download it later but when I went there it's said Os was Up To Date.
The update was around 300mb .
It was important thb which fixes annoying shutter issue.
So what can I do to get it back. I tried rebooting and charging but it won't help.
Thank you and as for where I live, India.

OTA updates

Hello, friends!
My girlfriend has a Mate 7 L09. I have noticed that it has been "stuck" on KITKAT 4.4.2 since the very beginning. Checking for OTA just gives the answer that there are no new available. However this device should be able to upgrade to 6.0. I was wondering why OTA's don't work and deceided to ask you. Do you have any ideas?
Have you tried to check the update availability through Hicare application? To me this was the only way to update the phone.

Huawei GR3 TAG-L21 C328B126 won't get system updates after unroot and stock rom flash

Hello xda,
i'm going straight to the problem, i used to have my Huawei GR3 rooted but i decided that i wanted to receive official updates so i could try a specific app that starts with P and ends in GO, thing is, after i flashed my phone with the stock rom from the huawei official website my phone doesn't say it can't receive updates because the phone was modified anymore but won't receive them either, i'm stuck on TAG-L21C328B126, tried using the huawei firmware search app to download the most recent version of the TAG-L21C328 but when i try to update my phone with the most recent updates, the phone always gets a error saying that the package can't find the fingerprints and asks for L21C328B127 or L21C328B128.
Is there a way i can fix this ?
Error mentioned above:
"Package expects build fingerprint of huawei/tag-l21/hwtag-l6753:5.1/huaweitag1/c328b127:user/release-keys or huawei/tag-l21/hwtag-l6753:5.1/huaweitag-l21/c328b128:user/release-keys; this device has huawei/tag-l21/hwtag-l6753:5.1/huaweitag-l21/c328b126:"
PS: Is there a way to update the stock rom update.zip with the small ota updates manually on your computer ? i contacted huawei help center on my country, all they told me was that TAG-L21C440B139 is the last ota for my phone, and since i can't update via android, i was thinking if i could grab the stock rom and just update it with all the otas till it reach TAG-L21C440B139 on my computer.
Best Regards
RD

OTA Update to Oreo

Hey guys... Does anyone know when I should expect my update to Oreo OTA. I don't plan on becoming a beta tester or flashing it myself.
So if anyone has an idea of when Oreo will be pushed out to the masses, I'd appreciate it!
Thanks!
connorhiller said:
Hey guys... Does anyone know when I should expect my update to Oreo OTA. I don't plan on becoming a beta tester or flashing it myself.
So if anyone has an idea of when Oreo will be pushed out to the masses, I'd appreciate it!
Thanks!
Click to expand...
Click to collapse
I'm in the same boat. No one knows yet. There are not even factory images available nor full OTA images on the google site here.
https://developers.google.com/android/images
Until such time as they appear don't sweat it. After they do then you can re-ask your question but you'll probably get it before you can hit send. Someone said they got an OTA on Verizon from 7.1.2 to 8.0 but I'm a little leery of that claim since no one else I've seen has received it.
I believe it was destined for the Aug 21 deadline but some major problems have arisen and I believe it was pulled for further testing. Bluetooth is one of them, random rebooting, stuff like was on some dp4 devices. I also saw some volume control issues too. Yes, I know others haven't had issues and someone will post a link to the factory images on the android site but that doesn't help any of us with locked bootloaders. Besides the fact that I like the background install and being able to use the phone while it's updating. Then a simple reboot and you're done. It'll happen soon but no one knows when yet.
I am in UK and I have already received for Oreo OTA on Google Pixel set.
It can be flashfire updated as well for root purpose.
sitnaing said:
I am in UK and I have already received for Oreo OTA on Google Pixel set.
It can be flashfire updated as well for root purpose.
Click to expand...
Click to collapse
So you were on stock 7.1.2, locked bootloader, not rooted and you received an OTA to 8.0? I'm not sure what you mean by flashfire updated. An OTA installs in the background.
bobby janow said:
So you were on stock 7.1.2, locked bootloader, not rooted and you received an OTA to 8.0? I'm not sure what you mean by flashfire updated. An OTA installs in the background.
Click to expand...
Click to collapse
I am on 7.1.2 unlock bootloader with root.
You should also have received ota update if you are on locked bootloader with no root.
Some of ota roll out dependent on carrier. But if yours is google set, you would be able to receive by now.
sitnaing said:
I am on 7.1.2 unlock bootloader with root.
You should also have received ota update if you are on locked bootloader with no root.
Some of ota roll out dependent on carrier. But if yours is google set, you would be able to receive by now.
Click to expand...
Click to collapse
Well that's a bit of good news. One thing is that on G+ no one has posted the inevitable screenshot of the OTA notification (which are at best annoying but they do it anyway), so it must be rolling out very slowly. The other thing is that once an OTA is released the system images are usually available with the OTA images shortly thereafter. I don't see either of those at this point.
I mean I'm gonna wait and I'm sure it'll be here, but the question is when. I'm on VZW so they might be tweaking some things before the let Google release it. Not sure how that works.
Did yours install in the background and then a reboot to 8.0? How long was the bootup process if you watched it?
For carrier, like you said roll out will take some time. For me, time taken is similar to update and reboot as normal security patch monthly update where it should take longer as this is the whole different version. May be backbone still same but with just UI change and some tweaks.

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