[Q] where's my lollipop update? - Nexus 5 Q&A, Help & Troubleshooting

I've been waiting for the ota lollipop update for my nexus 5 for a while now and it still hasn't arrived. My brother and i both got the same phone under the same carrier and he has the update but i don't. I have installed the developer preview of the os, could that be preventing the update from showing up? Will i have to update manually?

Its a rollout. Not "okay lets give every single person the OTA right now at this exact second".
Just flash the factory images except userdata.img and don't bother waiting.

Who pushes the OTA, google or carrier? I just received my Nexus 5 from Google play. Out of the box it updated to 4.4.4 but now I'm waiting for 5.0. Unfortunately, I don't have a sim card yet, it is on order from Sprint. Would the OTA still arrive without a sim card in it? I am leaving it connected to wifi just in case.

kngoworld said:
Who pushes the OTA, google or carrier? I just received my Nexus 5 from Google play. Out of the box it updated to 4.4.4 but now I'm waiting for 5.0. Unfortunately, I don't have a sim card yet, it is on order from Sprint. Would the OTA still arrive without a sim card in it? I am leaving it connected to wifi just in case.
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Click to collapse
Google pushes it. Just not to everyone at the same time.

kngoworld said:
Who pushes the OTA, google or carrier? I just received my Nexus 5 from Google play. Out of the box it updated to 4.4.4 but now I'm waiting for 5.0. Unfortunately, I don't have a sim card yet, it is on order from Sprint. Would the OTA still arrive without a sim card in it? I am leaving it connected to wifi just in case.
Click to expand...
Click to collapse
With a Nexus device, OTAs are pushed directly from Google. Carriers are irrelevant since every Nexus device is the exact same, hardware and software. Maybe with the exception of the Nexus 6, downloaded only if you have an AT&T SIM in during installation, but its on a separate partition and they're everything is still pushed out by Google.

DudeGuy676 said:
I've been waiting for the ota lollipop update for my nexus 5 for a while now and it still hasn't arrived. My brother and i both got the same phone under the same carrier and he has the update but i don't. I have installed the developer preview of the os, could that be preventing the update from showing up? Will i have to update manually?
Click to expand...
Click to collapse
You have a rooted nexus dont ya?
Yes that is preventing the update from showing up on your phone...
If you manually installed a custom firmware like the developer preview... You need to manually install further updates to your phone in order to run the desired software. If your phone was stock and ran on automatic updates from Google, then your phone would automatically ask for an update (5.0.x) and you wouldn't be waiting around
Sent from my Nexus 5 using XDA Free mobile app

Steven 1 said:
You have a rooted nexus dont ya?
Yes that is preventing the update from showing up on your phone...
If you manually installed a custom firmware like the developer preview... You need to manually install further updates to your phone in order to run the desired software. If your phone was stock and ran on automatic updates from Google, then your phone would automatically ask for an update (5.0.x) and you wouldn't be waiting around
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Software state has nothing to do with whether the OTA will show up. It can show up even on a custom ROM. You just won't be able to flash it properly.

Youre right..but OTA indicator can be disabled by the developer..anyways the interesting thing is that the OP has lollipop Dev preview on his phone..yet he's waiting for an update..for 5.0? He's got lollipop already. He is waiting for nothing to pop up on his phone
Sent from my Nexus 5

Steven 1 said:
Youre right..but OTA indicator can be disabled by the developer..anyways the interesting thing is that the OP has lollipop Dev preview on his phone..yet he's waiting for an update..for 5.0? He's got lollipop already. He is waiting for nothing to pop up on his phone
Sent from my Nexus 5
Click to expand...
Click to collapse
If he's waiting for official release OTA on the developer preview, its never going to happen since its pointless to provide an OTA for those in a developer preview since it is assumed they know how to flash properly in the first place.
If he's on KK, he just has to wait.
If he's on Lollipop 5.0 and wants the OTA to 5.0.1, then again he has to wait.

If the phone is rooted with an unlocked bootloader, but still running stock will the OTA arrive? I have not installed anything custom. No rom, kernal, or anything else.

I'm in the same boat
I actually got my Nexus 5 just two weeks ago. I had a Nexus 5 with Lollipop before and I had a cracked screen so I got a replacement, but with this new one it's still on Kitkat. I've been waiting for Lollipop since I got it and I'm not quite sure what to do. What did the OP do? Have you found a solution?

The OTA`s are here http://forum.xda-developers.com/google-nexus-5/general/info-nexus-5-ota-help-desk-t2523217 and the full images are here https://developers.google.com/android/nexus/images. These kind of threads are so depressing to read :silly:

Steven 1 said:
You have a rooted nexus dont ya?
Yes that is preventing the update from showing up on your phone...
If you manually installed a custom firmware like the developer preview... You need to manually install further updates to your phone in order to run the desired software. If your phone was stock and ran on automatic updates from Google, then your phone would automatically ask for an update (5.0.x) and you wouldn't be waiting around
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I got my nexus 5 two weeks ago. Everything is stock, unrooted and on 4.4.4. It's still waiting for the OTA. My nexus 4 received the OTA for 5.0 and 5.0.1 early dec. immediately after unboxing, it prompted update to 4.4.3 then immediately followed by 4.4.4 which was instant but no 5.0 OTA notification yet.

Related

[Q] Downloaded lollipop but nothing happened

A few weeks ago I broke my rooted Nexus 5, so I got another. It has KitKat installed and when I tried to root it the best I could get is to unlock the bootloader. I finally got fed up and last night I allowed the Lollipop OTA to download onto my phone. The problem is it's nowhere to be found. After finishing the process the phone's home screen looked the same so I went to "about the phone" and the software still shows 4.4.4. What the hell happened? The annoying OTA notification is gone. Why isn't lollipop there? Thanks to anyone who can help.
Austexcat said:
A few weeks ago I broke my rooted Nexus 5, so I got another. It has KitKat installed and when I tried to root it the best I could get is to unlock the bootloader. I finally got fed up and last night I allowed the Lollipop OTA to download onto my phone. The problem is it's nowhere to be found. After finishing the process the phone's home screen looked the same so I went to "about the phone" and the software still shows 4.4.4. What the hell happened? The annoying OTA notification is gone. Why isn't lollipop there? Thanks to anyone who can help.
Click to expand...
Click to collapse
You can't OTA on rooted phone.
Austexcat said:
A few weeks ago I broke my rooted Nexus 5, so I got another. It has KitKat installed and when I tried to root it the best I could get is to unlock the bootloader. I finally got fed up and last night I allowed the Lollipop OTA to download onto my phone. The problem is it's nowhere to be found. After finishing the process the phone's home screen looked the same so I went to "about the phone" and the software still shows 4.4.4. What the hell happened? The annoying OTA notification is gone. Why isn't lollipop there? Thanks to anyone who can help.
Click to expand...
Click to collapse
Why don't you just flash the 5.0.1 factory image with fastboot and be done with it.
http://forum.xda-developers.com/showthread.php?p=47156064
Sent from my Nexus 5 using XDA Free mobile app
Help with Lollipop
The phone isn't rooted. Just the bootloader is unlocked.
You don't need to be rooted to do as @jd1639 suggests, using the link he supplied. ?
Austexcat said:
The phone isn't rooted. Just the bootloader is unlocked.
Click to expand...
Click to collapse
Yes, and you need an unlocked bootloader to flash factory images. Root access only has relevance within Android itself and is completely irrelevant in fastboot/recovery.

Has anyone been able to get the ota update from verizon ?

Has anyone been able to get the ota update from verizon ?
I went back to completely stock 4.4.4 rom with no system roms removed, stock 4.4.4 recovery and I flashed back to 4.4.4 firmware and the verizon ota updates keeps coming up that I have the latest software.
I know its out because verizon itself even shows it on the net going over the update in detail. They even show you can also get the update through the htc sync software by plugging your m8 in to yuour computer usb port and downloading the update. Which the htc sync software keeps showing no update either.
It would show a repair software option though which I tried that knowing I would still have s-off even if they did relock my bootloader because I could change my cid and use htc dev to unlock that if I needed to.
Anyone have any luck going back to stock and taking the LP ota from verizon ?
If you want the breaking news just keep watching these forums. It will be announced AS SOON AS it's available for someone to download and the file will be captured and posted here AS SOON AS that first person can write the post.
M9guy said:
Has anyone been able to get the ota update from verizon ?
Click to expand...
Click to collapse
Nothing here yet....tried all the "usual suspects"...HTC Sync Manager, Check for updates, forcing manual checkin....if I had to guess, VZW put the info for the update on their site before they actually started pushing it, and it will actually start rolling out sometime today.
The htc web site now shows the LP update is in stage 4 final but nothing showing on ota ? Verizon stop screwing with us...
cntryby429 said:
If you want the breaking news just keep watching these forums. It will be announced AS SOON AS it's available for someone to download and the file will be captured and posted here AS SOON AS that first person can write the post.
Click to expand...
Click to collapse
Actually you can FIND OUT FASTER by checking the htc web site as they show the update process which is now on stage 4 final release. No need TO WAIT for someone to post it on here when you can find it AT THE SOURCE.

New maintenance release : Dec 2016 security patch

Should be popping up on your device (you might have to pull the SIM to trick your handset into seeing the update).
If you want to sideload : https://dl.dropboxusercontent.com/u/22067374/Blur_Version.24.221.8.clark_retus.retus.en.US.zip
Just got mine
You are not tricking it into checking with Google...The update comes from Moto servers. However the sim can cause the imei controlled rollout to not work correctly on some handsets thus removing the sim allows the phone to get back.in line so to speak.
nothing in eu yet
iks8 said:
nothing in eu yet
Click to expand...
Click to collapse
As far we know so far, this is for the XT1575 only... just the December 2016 security update to 6.0, very minor update. Started rolling our about a week ago... a big push seemed to happen on the 14th and 15th with many users receiving it those days.
autosurgeon said:
You are not tricking it into checking with Google...The update comes from Moto servers. However the sim can cause the imei controlled rollout to not work correctly on some handsets thus removing the sim allows the phone to get back.in line so to speak.
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Click to collapse
Edited/fixed
it has been rolled out worldwide... its been like (3weeks ) since i updated it...
Got mine yesterday
Is there any way to update without wifi? I have unlimited data through Cricket Wireless but the system will only let me do it over wifi.
Firefishe said:
Is there any way to update without wifi? I have unlimited data through Cricket Wireless but the system will only let me do it over wifi.
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Click to collapse
No, WiFi is required to get a Moto OTA.
Who the hell cares? This should have been the 7.x update! Too little too late Lenovo.
strafer69 said:
Who the hell cares? This should have been the 7.x update! Too little too late Lenovo.
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Click to collapse
Exactly! There's absolutely no excuse why the Pure hasn't been updated to Nougat especially since the phone uses a damn near vanilla Android! HTC 10 & LG G5 had theirs for over 2 months now & some Samsung S7/S7E has been getting theirs over the past few weeks. My wife regrets buying this phone now over the Nexus 6P last year & now can't wait to dump this phone for the upcoming Galaxy S8+.
Sent from my SM-G935P using Tapatalk
We should all agree that Pure program by GG is a fail. GG initiated it with HTC, Moto... with Pure Edition and commit that they would be upgraded just after Nexus lines
You guys are missing the point.
Nougat 7.1 came out in December. In order to have a smooth update to 7.1, you need the pre requisites which is the security update
piscesjoey said:
Exactly! There's absolutely no excuse why the Pure hasn't been updated to Nougat especially since the phone uses a damn near vanilla Android! HTC 10 & LG G5 had theirs for over 2 months now & some Samsung S7/S7E has been getting theirs over the past few weeks. My wife regrets buying this phone now over the Nexus 6P last year & now can't wait to dump this phone for the upcoming Galaxy S8+.
Click to expand...
Click to collapse
I understand your sentiment regarding the near vanilla, and I'm surprised Google didn't commit Lenovo to keeping the pure/style updated. Lenovo has given over to "standard business practices", which unfortunately means that the manufactures focus on updating their newest flagships first (Moto Z line, G5, GS7, HTC 10). This is nothing new and has been this way for a while. Once again, the rule applies: if you want the latest and greatest Android updates upon release buy a Google phone (Pixel). Aside from that I expect very little. If I want the latest and greatest, I turn to XDA and other sources for custom ROMs (which is nothing new for me).
_litz said:
Should be popping up on your device (you might have to pull the SIM to trick your handset into seeing the update).
If you want to sideload : https://dl.dropboxusercontent.com/u/22067374/Blur_Version.24.221.8.clark_retus.retus.en.US.zip
Click to expand...
Click to collapse
thanks for this, it was driving me crazy that I kept getting promoted to do this, but the update doesn't work with twrp and/or unlocked bootloader. How did you extract the update to sideload it?
---------- Post added at 11:56 PM ---------- Previous post was at 11:56 PM ----------
_litz said:
Should be popping up on your device (you might have to pull the SIM to trick your handset into seeing the update).
If you want to sideload : https://dl.dropboxusercontent.com/u/22067374/Blur_Version.24.221.8.clark_retus.retus.en.US.zip
Click to expand...
Click to collapse
thanks for this, it was driving me crazy that I kept getting prompted to do this, but the update doesn't work with twrp and/or unlocked bootloader. How did you extract the update to sideload it?
It'll be another 2-3 months to even get 7.0 and than no more updates. That's why **** motorola/lenovo nobody buy the G6 or G6 plus so they finally go out of business!
Sent from my XT1575 using XDA-Developers Legacy app
you don't extract it to sideload it ... you need to make sure you have original partitions (this will NOT apply to a modified system or boot), and then restore the factory recovery. Factory recovery has a sideload from ADB option.
If you have modified enough, you may have to backtrack to the last full system image (may 2016, I think it was), then do the sept update, followed by the dec update.
Those are available in other threads on XDA.
Guys there is any chance of volte update because jio expanding their services to next one year
Can it is possible that after nought update it is possible
_litz said:
you don't extract it to sideload it ... you need to make sure you have original partitions (this will NOT apply to a modified system or boot), and then restore the factory recovery. Factory recovery has a sideload from ADB option.
If you have modified enough, you may have to backtrack to the last full system image (may 2016, I think it was), then do the sept update, followed by the dec update.
Those are available in other threads on XDA.
Click to expand...
Click to collapse
why is it so difficult to apply a few security patches. at this point i'll wait for nougut. I've been eyeing a few of the nougut roms, but I see comments about stability and features not working.
do we need to relock the bootloader too? or just no root, stock partitions, and stock recovery?

OTA Update to Oreo

Hey guys... Does anyone know when I should expect my update to Oreo OTA. I don't plan on becoming a beta tester or flashing it myself.
So if anyone has an idea of when Oreo will be pushed out to the masses, I'd appreciate it!
Thanks!
connorhiller said:
Hey guys... Does anyone know when I should expect my update to Oreo OTA. I don't plan on becoming a beta tester or flashing it myself.
So if anyone has an idea of when Oreo will be pushed out to the masses, I'd appreciate it!
Thanks!
Click to expand...
Click to collapse
I'm in the same boat. No one knows yet. There are not even factory images available nor full OTA images on the google site here.
https://developers.google.com/android/images
Until such time as they appear don't sweat it. After they do then you can re-ask your question but you'll probably get it before you can hit send. Someone said they got an OTA on Verizon from 7.1.2 to 8.0 but I'm a little leery of that claim since no one else I've seen has received it.
I believe it was destined for the Aug 21 deadline but some major problems have arisen and I believe it was pulled for further testing. Bluetooth is one of them, random rebooting, stuff like was on some dp4 devices. I also saw some volume control issues too. Yes, I know others haven't had issues and someone will post a link to the factory images on the android site but that doesn't help any of us with locked bootloaders. Besides the fact that I like the background install and being able to use the phone while it's updating. Then a simple reboot and you're done. It'll happen soon but no one knows when yet.
I am in UK and I have already received for Oreo OTA on Google Pixel set.
It can be flashfire updated as well for root purpose.
sitnaing said:
I am in UK and I have already received for Oreo OTA on Google Pixel set.
It can be flashfire updated as well for root purpose.
Click to expand...
Click to collapse
So you were on stock 7.1.2, locked bootloader, not rooted and you received an OTA to 8.0? I'm not sure what you mean by flashfire updated. An OTA installs in the background.
bobby janow said:
So you were on stock 7.1.2, locked bootloader, not rooted and you received an OTA to 8.0? I'm not sure what you mean by flashfire updated. An OTA installs in the background.
Click to expand...
Click to collapse
I am on 7.1.2 unlock bootloader with root.
You should also have received ota update if you are on locked bootloader with no root.
Some of ota roll out dependent on carrier. But if yours is google set, you would be able to receive by now.
sitnaing said:
I am on 7.1.2 unlock bootloader with root.
You should also have received ota update if you are on locked bootloader with no root.
Some of ota roll out dependent on carrier. But if yours is google set, you would be able to receive by now.
Click to expand...
Click to collapse
Well that's a bit of good news. One thing is that on G+ no one has posted the inevitable screenshot of the OTA notification (which are at best annoying but they do it anyway), so it must be rolling out very slowly. The other thing is that once an OTA is released the system images are usually available with the OTA images shortly thereafter. I don't see either of those at this point.
I mean I'm gonna wait and I'm sure it'll be here, but the question is when. I'm on VZW so they might be tweaking some things before the let Google release it. Not sure how that works.
Did yours install in the background and then a reboot to 8.0? How long was the bootup process if you watched it?
For carrier, like you said roll out will take some time. For me, time taken is similar to update and reboot as normal security patch monthly update where it should take longer as this is the whole different version. May be backbone still same but with just UI change and some tweaks.

UK Honor 6x, BLN-L21C432B140

Hi all, I updated my phone months ago to sort out a problem in games, and its worked fine. However I never received the update to Android 7 or EMUI 5.0. I used firmware finder to update originally, around 6 months ago.
The update seemed to go fine, and the phone has worked great. Would the original update through firmware finder have somehow caused 'official' updates to have been turned off in some way?
Is there any way to rectify this, as I assume most people with the UK version of this phone already have Android 7 and EMUI 5.0 yeah?
thedandyp said:
The update seemed to go fine, and the phone has worked great. Would the original update through firmware finder have somehow caused 'official' updates to have been turned off in some way?
?
Click to expand...
Click to collapse
If you have updater app in settings amd your phone model shows the correct details(not NRD TEST KEY) you will get update for sure.
If need help let us know we can help
Well this doesn't seem to be the case. From what I can gather most UK handsets should have received the update 3 or 4 months ago. So I think it's pretty safe to assume that my particular handset will not receive an OTA update.
thedandyp said:
Well this doesn't seem to be the case. From what I can gather most UK handsets should have received the update 3 or 4 months ago. So I think it's pretty safe to assume that my particular handset will not receive an OTA update.
Click to expand...
Click to collapse
Can do it manually by flashing the file manually with dload method
Thanks for the reply. I might be forced to doing it manually. But I'd really like to get to the bottom of this, what possible reason would there be for not receiving the update yet? It's been months!
thedandyp said:
Thanks for the reply. I might be forced to doing it manually. But I'd really like to get to the bottom of this, what possible reason would there be for not receiving the update yet? It's been months!
Click to expand...
Click to collapse
Would you believe if i say i haven't got single update for more than on my 5C, full stock MM and was on the factory version for more than year then i gave up and did it myself. I tried all the method of upgrades and downgrades but none helped and even Huawei was not able to identify and push update manually after providing my IMEI. So not sure if you would be able to get the cause here

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