OTA updates - Ascend Mate 7 Q&A, Help & Troubleshooting

Hello, friends!
My girlfriend has a Mate 7 L09. I have noticed that it has been "stuck" on KITKAT 4.4.2 since the very beginning. Checking for OTA just gives the answer that there are no new available. However this device should be able to upgrade to 6.0. I was wondering why OTA's don't work and deceided to ask you. Do you have any ideas?

Have you tried to check the update availability through Hicare application? To me this was the only way to update the phone.

Related

MT7-TL10 update - is it 5.1?

Hi all,
I"m living in Germany, but I bought my HAM7 in January in Dubai.
Today I received an OTA which is MT7-TL10_channel_MT7-TL10V100R001C00B128.
I"m wondering if someone already did that update and whether it's 5.1.
Thanks!
Hi, no this is a previous update.
5.1 is 300B
Probably, since 5.1 is an update and not a full OTA, it will come when you have an intermediate updated version of android. So go on, update to this suggested rom and wait for a following one.
guys
I make it root with kingoroot app and has told me its root your device . reboot it and no root on my device and try to install root checker on play Google and also told me no root
OSN play told me there is root on my Device ...
how can un-root my device and this root if existing can make OTA update or not ????
please help me
an71;61354906]Hi, no this is a previous update.
5.1 is 300B
Probably, since 5.1 is an update and not a full OTA, it will come when you have an intermediate updated version of android. So go on, update to this suggested rom and wait for a following one.[/QUOTE]
Thanks for your answer, you"re confirming what I found out as well. This update is 4.4.2.
Currently I can't really see any improvements, maybe they are hidden under the hood.
not sure if I got your question correctly. I rooted my device a week after I bought it in January, following the guidance I found in a different place on a German website. However, the process was a bit more complex compared to other devices I've rooted in the past. Especially the way of getting the id-numbers on a Chinese website was somehow challenging. Anyway, immediately after successfully rooting the mate7, I replaced the CWM recovery with stock recovery and from there I did receive the OTA"s which I seamlessly could install.
If your question is more general on rooting the HAM7 you should consult to the other more specific threads here on XDA

Help with my Honor 4c 4.4.2

My phone Honor 4c is currently experiencing unexpected problem.
It started after I downloaded the updates in my phone using wifi and my stock build was B070 then after the 2 updates which was downloaded accidentally my build goes to B180. I tried many things just to revert this and go back to my old build which is B070 but the version failed it keeps saying error/failed..
Can someone help me with my problem, i really want to upgrade my phone's OS from KitKat to Lollipop or even further (Marshmallow)
Why do you want to revert back to B070 from B180. You have to take OTA updates to upgrade to a newer version. Sit tight and you'll automatically receive the Lollipop update B320.
my build no. is b180 and when i check the updates in settings and said that no updates available?
pls help, i want my huawei honor 4c to be lollipop to marshamallow,pls help
sorry for bad english,hahah
hackslash said:
Why do you want to revert back to B070 from B180. You have to take OTA updates to upgrade to a newer version. Sit tight and you'll automatically receive the Lollipop update B320.
Click to expand...
Click to collapse
But, I don't know where do I download the exact OTA...
'Coz i want to upgrade my phone to lollipop and hopefully further to Marshmallow...

How to manually upgrade to latest version of Nougat?

I had received the update to Nougat via OTA on my Honor 8 early February. I, however, had to rollback to Marshmallow within a week or so as I had extremely poor battery life after the update. The rollback package on the Official Honor (US) Website didn't work for me. So I had used firmware package to switch back to Marshmallow. The current model number is FRD-L04 and the build number is FRD-C567B122.
I'm not sure if I'd receive future updates via OTA. I'm wondering if there is any patch introduced after the original update to Nougat & EMUI 5.0 and whether I should try manually upgrading again? My phone isn't rooted; could you provide any steps that would help me try a manual upgrade?
Thanks.

Help with Firmware Finder to get Nougat

Hi there
I am NXT-L29C636B193.
I have rooted or unlocked bootloader.
I have grown impatient with waiting now... I'm almost convinced Huawei won't update my device... It is still on June Patch...
I am in the UK, maybe why there has been no update...
How can I use Firmware Finder or other software to safely upgrade to Nougat without rooting? As I want to be able to use Android Pay in the future...
Firmware finder has been updated so it isn't as clear as before... Some of the updates displayed now say Full OTA but they used to say just OTA...?
Please help!
All advice is appreciated :laugh:
Some of the updates shown on Firmware Finder has changed...
Notice the two screenshot, some used to say OTA but have changed to say Full OTA?

UK Honor 6x, BLN-L21C432B140

Hi all, I updated my phone months ago to sort out a problem in games, and its worked fine. However I never received the update to Android 7 or EMUI 5.0. I used firmware finder to update originally, around 6 months ago.
The update seemed to go fine, and the phone has worked great. Would the original update through firmware finder have somehow caused 'official' updates to have been turned off in some way?
Is there any way to rectify this, as I assume most people with the UK version of this phone already have Android 7 and EMUI 5.0 yeah?
thedandyp said:
The update seemed to go fine, and the phone has worked great. Would the original update through firmware finder have somehow caused 'official' updates to have been turned off in some way?
?
Click to expand...
Click to collapse
If you have updater app in settings amd your phone model shows the correct details(not NRD TEST KEY) you will get update for sure.
If need help let us know we can help
Well this doesn't seem to be the case. From what I can gather most UK handsets should have received the update 3 or 4 months ago. So I think it's pretty safe to assume that my particular handset will not receive an OTA update.
thedandyp said:
Well this doesn't seem to be the case. From what I can gather most UK handsets should have received the update 3 or 4 months ago. So I think it's pretty safe to assume that my particular handset will not receive an OTA update.
Click to expand...
Click to collapse
Can do it manually by flashing the file manually with dload method
Thanks for the reply. I might be forced to doing it manually. But I'd really like to get to the bottom of this, what possible reason would there be for not receiving the update yet? It's been months!
thedandyp said:
Thanks for the reply. I might be forced to doing it manually. But I'd really like to get to the bottom of this, what possible reason would there be for not receiving the update yet? It's been months!
Click to expand...
Click to collapse
Would you believe if i say i haven't got single update for more than on my 5C, full stock MM and was on the factory version for more than year then i gave up and did it myself. I tried all the method of upgrades and downgrades but none helped and even Huawei was not able to identify and push update manually after providing my IMEI. So not sure if you would be able to get the cause here

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