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[Q] Wifi will not turn on AT ALL

The other day I bought the samsung infuse from a guy, and he told me the wifi wouldn't turn on, so I assumed it was a software issue.
This is everything I tried:
-Factory Reset
-Flashed back to stock with root with Odin
-Flashed Flashed ICS recovery
-Flashed Beanstalks Rom
-Flashed CM10.2 Rom
After all of these steps, I still can't get the wifi to turn on. Ive also tried all the fixes I found online, dialing *#*#526#*#*, with fixer app, etc. Could this be a hardware issue?

Did you try turning wifi on when using the stock rom?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app

magnetboard said:
Did you try turning wifi on when using the stock rom?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Click to expand...
Click to collapse
Yeah, it wouldn't turn on then either.

So I was looking t qkster's How-to on installing roms, and under the wifi fixes, I tried all of them, and FXR wifi fixer gets stuck at 'Deleting Profiles'. Still can't get it to turn on, could somebody please help?!?

wifi will not turn on AT All
do you have mac address issue. i do have the same issue
leeowens54 said:
So I was looking t qkster's How-to on installing roms, and under the wifi fixes, I tried all of them, and FXR wifi fixer gets stuck at 'Deleting Profiles'. Still can't get it to turn on, could somebody please help?!?
Click to expand...
Click to collapse

zmali1 said:
do you have mac address issue. i do have the same issue
Click to expand...
Click to collapse
It's not a MAC address issue for me as far as I know, I just can't get my wifi to turn on period. Like I can't even get to the point where it will scan for networks. Also noticed my bluetooth won't turn on, but I don't really use it.

wifi will not turn on AT All
try to use the code *#*#232338#*#* and check if the wifi mac address is available.
leeowens54 said:
It's not a MAC address issue for me as far as I know, I just can't get my wifi to turn on period. Like I can't even get to the point where it will scan for networks. Also noticed my bluetooth won't turn on, but I don't really use it.
Click to expand...
Click to collapse

zmali1 said:
try to use the code *#*#232338#*#* and check if the wifi mac address is available.
Click to expand...
Click to collapse
Found it in settings and it says 'Unavailable'. I'm assuming this is your issue too, but could it the reason my wifi won't turn on?

wifi will not turn on AT All
yes this is the reason that why your wifi not turn on and i also want to know to tech peoples to solve this problem
leeowens54 said:
Found it in settings and it says 'Unavailable'. I'm assuming this is your issue too, but could it the reason my wifi won't turn on?
Click to expand...
Click to collapse

zmali1 said:
yes this is the reason that why your wifi not turn on and i also want to know to tech peoples to solve this problem
Click to expand...
Click to collapse
After browsing a bunch of forums I still can't find a fix... 160 views, So I'm not the only one having the problem. Surely someone can find a fix, I need wifi, I have a data limit.

So I flashed back to stock, and tried to flash drivers, and it said they installed successfully. But on stock GB it will turn on, scan, then turn off, not detecting any networks. Help??

leeowens54 said:
So I flashed back to stock, and tried to flash drivers, and it said they installed successfully. But on stock GB it will turn on, scan, then turn off, not detecting any networks. Help??
Click to expand...
Click to collapse
Troubleshooting this require several directions.
1. Make sure the router or the wifi source is working properly. Are the other devices picking up the wifi signal also?
On the router, there is a dhcp lease time...set this on a different setting, ie..from Forever to 2 wks ..etc
2. Back up your data and pics etc and take out the micro sd card. Factory reset and data wipe with full format a few times from in the ROM. Boot into cwm and reset again.
The flash to complete GB stock - heimdall or odin with a complete re-partition - and try to run it stock. Try reseting the router again.
3. Open the phone and check the connections, remove the circuit board and the connections. See if anything is loose or corroded.
If after this and your wifi won't turn on, it could be hardware.
The easier solution is to take it or send it to a repair shop..repairuniverse and mobiletechvideo are two examples I've seen on other posts
gl

qkster said:
Troubleshooting this require several directions.
1. Make sure the router or the wifi source is working properly. Are the other devices picking up the wifi signal also?
On the router, there is a dhcp lease time...set this on a different setting, ie..from Forever to 2 wks ..etc
2. Back up your data and pics etc and take out the micro sd card. Factory reset and data wipe with full format a few times from in the ROM. Boot into cwm and reset again.
The flash to complete GB stock - heimdall or odin with a complete re-partition - and try to run it stock. Try reseting the router again.
3. Open the phone and check the connections, remove the circuit board and the connections. See if anything is loose or corroded.
If after this and your wifi won't turn on, it could be hardware.
The easier solution is to take it or send it to a repair shop..repairuniverse and mobiletechvideo are two examples I've seen on other posts
gl
Click to expand...
Click to collapse
Yes, all devices in my house are receiving wifi. I've done all of the above except for open my phone, which I don't have the means to do. This weekend I'll be taking it to a repair shop to get looked at. I'll let you guys know if they fix it, and what the problem was.

leeowens54 said:
Yes, all devices in my house are receiving wifi. I've done all of the above except for open my phone, which I don't have the means to do. This weekend I'll be taking it to a repair shop to get looked at. I'll let you guys know if they fix it, and what the problem was.
Click to expand...
Click to collapse
yeah...i noted that you did..couldn't hurt to try it a few times though...sometimes, wifi doesn't work right due to voodoo or partition mismatch..only a repartition or complete reset a few times with reformat may fix...
fwiw, to open, all you may need is a small philip's screwdriver
http://www.youtube.com/watch?v=1WS5I0SpL6c

wifi will not turn on AT All
I am desperately waiting for the result as is it hardware issue or software.
leeowens54 said:
Yes, all devices in my house are receiving wifi. I've done all of the above except for open my phone, which I don't have the means to do. This weekend I'll be taking it to a repair shop to get looked at. I'll let you guys know if they fix it, and what the problem was.
Click to expand...
Click to collapse

zmali1 said:
I am desperately waiting for the result as is it hardware issue or software.
Click to expand...
Click to collapse
I took it to the repair shop, and he opened it and said it looked perfectly fine. Guess all I've got left to try is repartitioning.

can you tell me how to do it i have used the odin to repartation the device.
leeowens54 said:
I took it to the repair shop, and he opened it and said it looked perfectly fine. Guess all I've got left to try is repartitioning.
Click to expand...
Click to collapse
---------- Post added at 09:25 PM ---------- Previous post was at 08:47 PM ----------
can you check and confirm by typing this code *#*#232338#*#* is there Mac address file does not exit message showing.
leeowens54 said:
I took it to the repair shop, and he opened it and said it looked perfectly fine. Guess all I've got left to try is repartitioning.
Click to expand...
Click to collapse

Turning WIFI on...
Ok, so i've spent the last few hours trying to troubleshoot the above error... and i have a solution that worked for me... I couldn't turn my wifi on at all... it just said "Turning WIFI on..." in trying to fix the issue i was trying to download WIFI Fixer via 3G... which failed with error 492... so i followed the advice on this thread http://forum.xda-developers.com/showthread.php?t=1641114 which inadvertantly fixed my WIFI... So basically I cleared all Data and Cache of both Google Play and Google services framework... rebooted into recovery wiped cache, and cleared Dalvik cache, and my problem was solved... i hope this helps someone else.

WiFi does not reconnect (Android Issue #58230)

EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
EDIT #2: I spoke to a Google rep a second time and they decided that since my factory reset did not fix the issue, they were sending me a replacement unit. I'll update this when I get the new unit and see if it still has the WiFi issue or not.
EDIT:So this issue seems to have garnered some attention in the 4.3 release of Android, and a handful of Nexus 5 owners have already reported the same issue (myself included)
https://code.google.com/p/android/issues/detail?id=58230
(Sorry, I can't post outside links because I'm a new user)
So if you have a similar problem, feel free to star and add your own comments.

I happened to have the same problem......not sure if this is a hardware problem or not.
Sent from my Nexus 7 using XDA Premium 4 mobile app

Ah, I see. Well, I've narrowed the process to simply toggling the WiFi on and off, rather than having to reboot the phone. It's still occurring though.
If I manually disconnect and then reconnect to a router however, this problem doesn't seem to happen. It's only when I exit a router's range that I have to do a WiFi on and off cycle.
Sent from my Nexus 5 using xda app-developers app

Oh, and I notice that the perceived signal strength drops when I try to reconnect to my router. Again, toggling the WiFi on and off allows the Nexus 5 to immediately connect to the router.
I hope this is a software issue.
Sent from my Nexus 5 using xda app-developers app

Hm..Toggling wifi on and off doesn't seem to work for me...It hangs in connecting for a few seconds and then goes back to saved... I still have to turn off/on the phone before it can connect to a different wifi hotspot..

I've got the same problem: switching wifi networks, from home to work and viceversa, my N5 doesn't connect. It needs a reboot.
Ciao.

I edited my original post with a link to the AOSP issue tracker concerning this problem. I also contacted Google concerning this and they just said to do a factory reset... To no avail.
Sent from my Nexus 5 using xda app-developers app

This evening, before entering home, I switch off WiFi, then I toogled airplane mode, I toogled WiFi on, and I got connection perfectly working.
Sent from my Nexus 5 using xda app-developers app

Interestingly, when first resetting the phone, I had to toggle Airplane mode in order to reconnect. However, eventually I can just toggle WiFi and it works fine. I'm not sure where the change occurred, unfortunately.
Hopefully my replacement phone doesn't exhibit this issue. Will update this, as mentioned in the initial post, when I get it. I still think it's a software problem, however, since folks that had 4.2 and updated to 4.3 suddenly experienced this issue.

So I'm starting to have this EXACT problem myself. I have a very strong signal for my home wifi and it's basically dropping to poor when I try to connect. After displaying Connecting/Saved several times, it still fails to work. I have tried rebooting it several times, toggling wifi and airplane mode, to no avail. Funny thing is, my work and home wifi have been working perfectly prior to this.
It wasn't until tonight that I started to have any problems. I moved some files through USB, just some stuff from my nexus 4, rebooted about 15 minutes later, and I couldn't get wifi after the reboot. Weird.
EDIT: I've tried a plain factory reset, didn't work. I ended up flashing the factory image, still didn't work. I'm not sure how WiFi just STOPPED working for me. Contemplating an RMA... I really hope someone comes up with something, seeing as I have a perfect screen and none of the other defects listed before.

This may be a fix!
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.

pinksoviet said:
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
Click to expand...
Click to collapse
i have gone as far as complete factory reset
fresh install
not connection to google at all
so no previous settings
no sim card
nothing
just android 4.4 stock and a wifi connection
the issue still exists
5ghz seems to work fine but 2.4 connects/disconnects like a yoyo even though the connection strength is at full

pinksoviet said:
EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
Click to expand...
Click to collapse
I'm having the same problem, my connection is strong, but I can not reconnect to any network ... this is really annoying. I need you to help me with something: is there any way to eliminate all current wifi settings without making a factory reset?
I will wait for a fix until december, if not, I will send my phone to rma...

I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!

rogem_kk said:
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
Click to expand...
Click to collapse
are you on a particular release version of bricked
im just about to try 11/17
will report back
---------- Post added at 09:52 PM ---------- Previous post was at 09:44 PM ----------
----
getting same problem with bricked
2.4g keeps dropping and reconnection
5g works no problem

Have anyone tried to install cyanogen or any other rom in order to fix this issue?

donchele said:
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
Click to expand...
Click to collapse
tried 2 different varieties of cm
issue still exists

I have also seen this on my device that I just received on the 15th. The wifi seems to drop out and re-connect after a while... But, my other, older android devices do not show this issue. After reviewing the previous post about NOT restoring from google.. and creating a fresh install.. I am beginning to suspect if that was the case. I was hoping that keeping it stock and not messing around with kernels and roms was one of the best features of a nexus device. I really hope google provides an update to fix this.

So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app

pinksoviet said:
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i didnt restore either
i didnt even setup a google account at all
and havent put in a sim
straight wifi-no account
issue persists
i have tried basically every rom and kernel
yes, including stock
currently on stock

Nexus 5 WiFi 802.1X EAP (PEAP+MSCHAPv2) Not connecting

I've been trying to connect to my college's wifi for the past 30 minutes and I still can't seem to get it to connect. I copied the settings straight from my Nexus 7 that is running 4.2.2. I might install a custom kernel right now and see if it alleviates this problem.

Does ist?

Nexus 5 android L factory image same issue, i tryed with every version of the preview and official image and doesn't work.
With kitkat work perfectly and custom kernel don't solve the issue

I flashed yesterday the official build and it doesn't connect to a network like the one you described. I guess they need to fix some things, this is not acceptable.

I have the same problem on Android 5 on my Nexus 9. But my Nexus 5 (upgraded from KitKat, not freshly installed) connects fine to our work WiFi (PEAP).

Really? Wow, but i cant believe that nobody had the same issue while preview.
Do you have the MASCHAPv2 Authentifiaction?

Cum said:
Really? Wow, but i cant believe that nobody had the same issue while preview.
Do you have the MASCHAPv2 Authentifiaction?
Click to expand...
Click to collapse
Hello guys,
I can confirm this has been happening since the "preview version" on the Nexus5, we've the same configuration (PEAP+MSCHAPv2) and we've the same issue with our wireless network with these devices.

But why doesnt google know it?

Cum said:
But why doesnt google know it?
Click to expand...
Click to collapse
Just found it in the issue tracker. It was reported 3 days ago.
https://code.google.com/p/android/issues/detail?id=79045
---------- Post added at 12:39 PM ---------- Previous post was at 12:21 PM ----------
mlecuona said:
Just found it in the issue tracker. It was reported 3 days ago.
https://code.google.com/p/android/issues/detail?id=79045
Click to expand...
Click to collapse
Seems to be in multiple trackers:
https://code.google.com/p/android-developer-preview/issues/detail?id=1548
https://code.google.com/p/android/issues/detail?id=78702

I posted that logcat with my friend

I've tried to configure our Wireless LAN Controller with WPA2 EAP-TLS+CCMP support and this configuration it's working well for our Nexus 5 devices. I don't know if you could configure your wireless network with this encryption support but you should consider it.

I know nothing of these wifi protocols but what I noticed is I cannot connect to networks with secondary login on a Web page.
I am freaking out... All networks at work are like that and cannot connect to any.
This started happening yesterday after flashing the 5.0 image.

Steve.99 said:
I know nothing of these wifi protocols but what I noticed is I cannot connect to networks with secondary login on a Web page.
I am freaking out... All networks at work are like that and cannot connect to any.
This started happening yesterday after flashing the 5.0 image.
Click to expand...
Click to collapse
Hello Steve,
That's the same issue that was affected to me until that I tried to use WPA2 Enterprise with EAP-TLS+CCMP encryption for our Nexus 5 devices with Android 5.0. Would you be so kind as tell me about your wireless access point model and manufacturer? I could try to explain how you can configure your network in order to resolve this issue or at least say if this configuration is possible with your wireless access points.
Regards

freeumind said:
Hello Steve,
That's the same issue that was affected to me until that I tried to use WPA2 Enterprise with EAP-TLS+CCMP encryption for our Nexus 5 devices with Android 5.0. Would you be so kind as tell me about your wireless access point model and manufacturer? I could try to explain how you can configure your network in order to resolve this issue or at least say if this configuration is possible with your wireless access points.
Regards
Click to expand...
Click to collapse
Will get all the info I can but I am working night shift so it will be hard to get info. Access points are all like 30 feet high so I cannot just take a look. What I know it's a Bell Canada network if this is any help.
One thing is sure is that the network will not be reconfigured for me to access it. I will need to adapt to the network. All was fine on 4.4.4.

Steve.99 said:
Will get all the info I can but I am working night shift so it will be hard to get info. Access points are all like 30 feet high so I cannot just take a look. What I know it's a Bell Canada network if this is any help.
One thing is sure is that the network will not be reconfigured for me to access it. I will need to adapt to the network. All was fine on 4.4.4.
Click to expand...
Click to collapse
I understand your situation but the PEAP-MSCHAPv2 is broken now with Android 5.0. I think that your unique option if you don't want to change nothing in your wireless access point infrastructure, is perform a downgrade to 4.4.4. This is obvious, I know.
Anyway you should consider to study change your wireless security to EAP-TLS+CCMP in order to avoid some issues inherent of MSCHAPv2 protocol related to some protocol vulnerabilities that could permit to attack your wireless network with a brute force attack.
I'm not familiar with Bell canada Network but it's possible that you have a wireless lan controller in order to centralize your wireless lan management, probably that wireless lan controller have information about your access points.

That seems to be the problem.
mbirth said:
I have the same problem on Android 5 on my Nexus 9. But my Nexus 5 (upgraded from KitKat, not freshly installed) connects fine to our work WiFi (PEAP).
Click to expand...
Click to collapse
Yeah... I can confirm that these issues are only with FLASHING factory images. I tried that and it didn't connect to my work wifi (CISCO routers). But my friend did OTA update. Its working fine for him.
I think there is some problem with factory images. Going back to 4.4.4 for now, and will do OTA.

I tried following:
Flash 4.4.4 Factory Image.
Wipe Data and Cache.
Sideload OTA 5.0.
Wipe Data and Cache.
But I cant connect to eduroam WiFi. MASCHAPV2/PEAP.

kvin11 said:
Yeah... I can confirm that these issues are only with FLASHING factory images. I tried that and it didn't connect to my work wifi (CISCO routers). But my friend did OTA update. Its working fine for him.
I think there is some problem with factory images. Going back to 4.4.4 for now, and will do OTA.
Click to expand...
Click to collapse
I actually flashed the factory image. But without wiping everything aka. dirty flash. Connecting to the WiFi at work still works great.

mbirth said:
I actually flashed the factory image. But without wiping everything aka. dirty flash. Connecting to the WiFi at work still works great.
Click to expand...
Click to collapse
that may be the problem. i completely wiped the system. and its not working for me. dirty flash is more like OTA right? but manual, may be that previous settings are making it to work. when completely wiped.. its not able to connect.

Remove "pmf=1" from /data/misc/wifi/wpa_supplicant.conf and reboot, wifi works. Root required.

WiFi problem

I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.

It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
keyur1131 said:
I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.
Click to expand...
Click to collapse

Thanks for respond.
And yes it happens with some other WiFi networks.
vicks1008 said:
It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
Click to expand...
Click to collapse

Try factory resetting the device.

keyur1131 said:
Thanks for respond.
And yes it happens with some other WiFi networks.
Click to expand...
Click to collapse
Did you manage to resolve your wifi problem?
I bought the Moto G (2015) 2GB RAM / 16GB ROM for my wife and she's having problems with the home wifi. It often says there is a "connection error" and loops to try to connect again and then fails. Her work wifi seems to function ok.
Having read about similar problems with older moto gs, people recommended (1) turning on and off airplane mode. (2) changing channel number of router.
Both sometimes work and sometimes don't. But it's not really a permanent solution. I'm a bit reluctant to do a factory reset and reinstall everything if it won't resolve the problem. The device came with the latest firmware already installed (5.1.1) and I haven't rooted or unlocked bootloader so should be a pretty clean install.
Anyway, would like to hear that factory reseting could resolve this issue or not before trying.
Thanks for any advice!

Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.

bobbyphoenix said:
Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.
Click to expand...
Click to collapse
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers

tomaquet said:
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers
Click to expand...
Click to collapse
Yeah resetting other than home router is not the answer. It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.

Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Other than that one ..i had every router connected to my phone..
I was thinking the problem is not in your phone.. It's in router which might be old ��
Because old routers will have 802 a or something which are in compatible to some phones..
Or the router is not allowing your phone to get connected.. As your phone is latest and it has advanced protocols inscribed in it..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers

Just turn off wifi and then turn it on it will fix the problem

banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
You would think it would be that simple, but it's not. It just sits there "Connecting", then nothing, then "Connecting". Keeps cycling like that.

nandakis4 said:
Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers
Click to expand...
Click to collapse
My router is a netgear CG3100Dv3 (using WPA2-PSK [AES] encryption) and uses 2.4 GHz. I don't think it's the router's fault though because I've had many friends connect with a variety of phones and none of them have had the problem before. I currently have a Oneplus One (android 5.0.2) and have used a Nexus 4 and Samsung Galaxy S (1) on this router without problems. Maybe it's a problem with android 5.1.1 as I guess not many of my friends have it yet. I've written to motorola support but they still havent got back to me.
bobbyphoenix said:
It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.
Click to expand...
Click to collapse
Strange. I've never had a problem before with wifi. Maybe I've been lucky until now. Yep - have tried forgetting and reconnecting to wifi signal. Again, a temporary solution that will quickly become irritating when there shouldn't really be a problem for such a simple operation.
banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
It's a temporary solution but a pain in the arse if you have to reset the router every few hours. And as I said before, what happens when you can't connect to a router which you can't reset? (i.e. public, work)

Change the router's channel, then refresh the wifi in the phone.
Sent from my SM-T530NU using Tapatalk

Firstly i agree that our Moto G has some kind of issue with some routers.. but there will be solutions for them from the ROUTERS POINT OF SIDE to make it work
i have read about your router .. Things i suggest (if you have already done them then let me know )
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device..
i am still finding info on your problem..
the reason why i think your Router can solve the problem is : i had once read about 802.11 b/g/n/ac types.. i am getting a doubt that they are the ones causing the problem.. if you are aware of it
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution

nandakis4 said:
Firstly i agree that our Moto G has some kind of issue with some routers.
Click to expand...
Click to collapse
Hmm. That doesn't sound promising. Will they sort it out with the next firmware update? Are motorola even aware there is this problem?
nandakis4 said:
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device.
Click to expand...
Click to collapse
Ok. Will change channel to auto mode. It was already on "up to 300 Mbps". Will also put MAC addresss in the router.
However this still relies on having access to the router. What happens when you don't have access. If this is going to happen on many routers then I prefer to return the phone and buy one which never has this problem.
nandakis4 said:
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution
Click to expand...
Click to collapse
I'll give a wifi fix app a go to. But they just seem to automatically delete known wifi SSIDs and passwords.
Another option would be to root and install new ROM and radio, but would prefer not to.
It seems like a lot of Nexus 5 users on 5.1.1 are having wifi problems too:
https://productforums.google.com/forum/#!topic/nexus/4zdMLo2Pn9Y;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/yx5kGasv2lE;context-place=topicsearchin/nexus/category$3Aconnecting-to-networks-and-devices
Anyway, thanks for you advice!

Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...

I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1

tomaquet said:
Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...
Click to expand...
Click to collapse
Finally you made it :highfive: thanks for this reply, i have been waiting for this answer ..

choder said:
I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1
Click to expand...
Click to collapse
My problem was slightly different in that the phone wouldn't even connect to the wifi signal. It would cycle continuously between "connecting" and "authentication error".
Does it work with other routers?
nandakis4 said:
Finally you made it thanks for this reply, i have been waiting for this answer ..
Click to expand...
Click to collapse
Thanks for your help! I'm still a little wary that the phone will have problems in the future on other routers, but it's a good enough fix for now. Hopefully a later firmware update will sort it out.

Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
---------- Post added at 02:01 PM ---------- Previous post was at 01:05 PM ----------
tomaquet said:
Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
Click to expand...
Click to collapse
Well I just emailed Amazon and they're sending a replacement. Hopefully this will solve the problem

Wifi MAC address stuck on 02:00:00:00:00:00

My wifi was acting up, it would never turn on no matter how many times I tapped on the wifi icon or the ON switch. It was be stuck on "Turning on...". I noticed my WiFi MAC address would be 02:00:00:00:00:00 instead of my original one.
I decided to clean install and everything was working at the start then out of nowhere my wifi started acting up again.
Has anyone ever had a similar issue? Could somebody help me, please?

gordonpn said:
My wifi was acting up, it would never turn on no matter how many times I tapped on the wifi icon or the ON switch. It was be stuck on "Turning on...". I noticed my WiFi MAC address would be 02:00:00:00:00:00 instead of my original one.
I decided to clean install and everything was working at the start then out of nowhere my wifi started acting up again.
Has anyone ever had a similar issue? Could somebody help me, please?
Click to expand...
Click to collapse
your phone shows only the real mac, when connected to a network. reinstall your rom or try to format data / cache partition to solve the problem.

Thanks for your reply @matze19999
For future reference, I clean installed again and did NOT restore previous wifi/network settings.
I had tried spoofing my MAC in the past and that might have caused the problem to begin with.

gordonpn said:
Thanks for your reply @matze19999
For future reference, I clean installed again and did NOT restore previous wifi/network settings.
I had tried spoofing my MAC in the past and that might have caused the problem to begin with.
Click to expand...
Click to collapse
Spoofing without rooting is not possible so you might have broken something.

this problem is kernel related. you should back to stock kernel for your rom