[Q] Lollipop: Stuck on "Activating Cellular Service" - Nexus 5 Q&A, Help & Troubleshooting

My Nexus 5 cannot get past Activating Cellular service on the initial startup screen. I am on T-mobile. Any ideas on what could be causing this?
Thanks

FIXED
doomjuice20 said:
My Nexus 5 cannot get past Activating Cellular service on the initial startup screen. I am on T-mobile. Any ideas on what could be causing this?
Thanks
Click to expand...
Click to collapse
It found T-mobile after changing some settings and apns.

Can you tell me what changes you did in settings or applications?
doomjuice20 said:
It found T-mobile after changing some settings and apns.
Click to expand...
Click to collapse
Can you tell me what changes you did in settings or applications? I am stuck with the same problem

satya12jit said:
Can you tell me what changes you did in settings or applications? I am stuck with the same problem
Click to expand...
Click to collapse
I can't remember exactly but it was under Cellular Networks > network operators, I had to select a different t-mobile operator. It worked after that

Related

3g/4g network

Hi. I bought One S in USA (T-mobile version, unblocked) and bring to Europe (Slovakia). Call and SMS works well but data network does not work. Could be the reason the phone is 4g and there is only 3g network in Slovakia? Is there any trick how to solve this? Thank you guys.
Are you sure your One S supports 4G (LTE) ? Never heard that yet. There are countries in which the 3G (UMTS/HSPA) standard is defined as 4G. very confusing...
Maybe you have to set up the APN preferences. You need the right settings for your carrier.
Thanks. I tried this, no change. I see Disconnected on "Mobile network" settings.
firefexx said:
Are you sure your One S supports 4G (LTE) ? Never heard that yet. There are countries in which the 3G (UMTS/HSPA) standard is defined as 4G. very confusing...
Maybe you have to set up the APN preferences. You need the right settings for your carrier.
Click to expand...
Click to collapse
_mali_ said:
Thanks. I tried this, no change. I see Disconnected on "Mobile network" settings.
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Click to collapse
I also had this problem, click on names access points and click on your carrier then it should find your carrier and data connection.
Tapatalk/Swiftkey
Could you be more specific please? Thanks.
CarstenDutch said:
I also had this problem, click on names access points and click on your carrier then it should find your carrier and data connection.
Tapatalk/Swiftkey
Click to expand...
Click to collapse
_mali_ said:
Could you be more specific please? Thanks.
Click to expand...
Click to collapse
Options>Mobile Network>Access Points and then click on the carrier you have.
When I did that my data connection started working. Even when It already had the carrier automatically listed.
English is not my native language sorry.
Tapatalk/Swiftkey
I had to create new APN here, nothing was listed automatically .
CarstenDutch said:
Options>Mobile Network>Access Points and then click on the carrier you have.
When I did that my data connection started working. Even when It already had the carrier automatically listed.
English is not my native language sorry.
Tapatalk/Swiftkey
Click to expand...
Click to collapse
Problem solved. APN settings were wrong.

Mode?

Hi,
Where in settings can I find Network modes............. like GSM........... GSM + WCDMA etc?
Hoping to hear from you.
Thanks.
Go to dialer
Dial in *#*#4636#*#*
Phone information
Select Preferred Network
..... there u go.
zephiK said:
Go to dialer
Dial in *#*#4636#*#*
Phone information
Select Preferred Network
..... there u go.
Click to expand...
Click to collapse
You are one genius. Thanks.
Posting screen shots, but get disconnected the provider or if am connected don't get 3G?
Any suggestions?
Regards!
Micheal1122 said:
You are one genius. Thanks.
Posting screen shots, but get disconnected the provider or if am connected don't get 3G?
Any suggestions?
Regards!
Click to expand...
Click to collapse
Well I don't use that menu, I use the one in settings > mobile networks > preferred network type
And i'm not sure what your disconnection issue is.
[/URL][/IMG]
Another screen capture for your expert views.
Thanks.
teh roxxorz said:
Well I don't use that menu, I use the one in settings > mobile networks > preferred network type
And i'm not sure what your disconnection issue is.
Click to expand...
Click to collapse
Thanks but I don't get this settings > mobile networks > preferred network ??
Micheal1122 said:
[/URL][/IMG]
Another screen capture for your expert views.
Thanks.
Click to expand...
Click to collapse
It should be LTE/GSM auto
zephiK said:
Go to dialer
Dial in *#*#4636#*#*
Phone information
Select Preferred Network
..... there u go.
Click to expand...
Click to collapse
I tweeted you.
Care to talk to me for 5 mins on Skype?
Thanks.
zephiK said:
It should be LTE/GSM auto
Click to expand...
Click to collapse
How do I do that?
Thanks.
Micheal1122 said:
How do I do that?
Thanks.
Click to expand...
Click to collapse
Where it says 'WCDMA Preferred' tap that, as it has the arrow, and the LTE/GSM option should be there.
teh roxxorz said:
Where it says 'WCDMA Preferred' tap that, as it has the arrow, and the LTE/GSM option should be there.
Click to expand...
Click to collapse
I put LTE/GSM auto (PRL), But when I close the screen and reopen typing the code get: Unknown.............but at least is connecting with full signals but no 3G icon?
Thanks.
Micheal1122 said:
I put LTE/GSM auto (PRL), But when I close the screen and reopen typing the code get: Unknown.............but at least is connecting with full signals but no 3G icon?
Thanks.
Click to expand...
Click to collapse
I would try using data and see what happens; you may need to reboot. Try that first.
teh roxxorz said:
I would try using data and see what happens; you may need to reboot. Try that first.
Click to expand...
Click to collapse
After I put LTE/GSM and performed a reboot now I see TD-SDMA, GSM/WCDMA......??
I don't see data.......where can I find that?
Thanks.
Micheal1122 said:
After I put LTE/GSM and performed a reboot now I see TD-SDMA, GSM/WCDMA......??
I don't see data.......where can I find that?
Thanks.
Click to expand...
Click to collapse
You don't see anything for LTE/GSM?
And what i meant about using data is try to use your signal data, like in maps, the internet, etc, and see if it connects.
teh roxxorz said:
You don't see anything for LTE/GSM?
And what i meant about using data is try to use your signal data, like in maps, the internet, etc, and see if it connects.
Click to expand...
Click to collapse
No results using data/signal for maps etc, displays error unable to connect, occasionally does get connected a for some time only.........OR on and off connectivity .....unstable.
With Color OS no issues, only when flashed to others like CM 11S or Madi.........
Thanks.
Micheal1122 said:
No results using data/signal for maps etc, displays error unable to connect, occasionally does get connected a for some time only.........OR on and off connectivity .....unstable.
With Color OS no issues, only when flashed to others like CM 11S or Madi.........
Thanks.
Click to expand...
Click to collapse
I was washing my dishes and it occurred to me that you said you had the chinese version: That doesn't have the bands that support LTE here in the states, so you are most likely wasting your time on that.
Additionally, the reason why the data probably works on the colorOs rom is cause the APNs are different, which will default to the 2/3G network. You many have to change your APN values in the other roms.

[Q] @@@@@@@@@ Symbol

After upgrading to 5.0 cm12, in the notification bar it displays a load of @ symbols that maybe network related (EE) does anybody know how to get rid of these?
dtmversion1 said:
After upgrading to 5.0 cm12, in the notification bar it displays a load of @ symbols that maybe network related (EE) does anybody know how to get rid of these?
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Click to collapse
Sounds strange have you tried switching in and out of airplane mode? Or what about searching for networks under mobile network settings,or editing the APN settings perhaps?
gsmyth said:
Sounds strange have you tried switching in and out of airplane mode? Or what about searching for networks under mobile network settings,or editing the APN settings perhaps?
Click to expand...
Click to collapse
Thanks for the advice, When i do a search networks the [MENTION=1065870 [user=1879310]@@@@[/user][/MENTION] does pop up in the lists but clicking on EE doesnt seem to change anything
Post a screenshot

How to get Hotspot and APN settings without root or mods

I bought a sprint N920P for use in Canada. It was sold unlocked but I discovered I couldn't turn on Hotspot or change the APN. After doing some research, I found that flashing the XAS firmware I can enable the hidden settings. I can still receive OTA and Knox is not tripped. The device is unrooted. Samsung Pay is functional. Link to firmware is here. It will wipe everything so backup first!
http://updato.com/firmware-archive-select-model?record=1CACD973C35D11E69215FA163EE8F90B
To get hotspot settings, download Samsung good lock. This will unlock the hidden hotspot settings. You can find good lock in the galaxy apps store and the hotspot toggle in the good lock pull down menu. Long press the hotspot toggle to access hohot settings.
To make sure the new firmware works, check if the firmware wiped your phone. If the phone boots up in the factory reset state, then you're good. If it doesn't try again.
I wouldn't say this is a for sure way. True test after you flash this firmware is to have Sprint Service. Whatever firnware you have, once you pop another SIM into the Sprint Note, 5 the APNS become editable. I popped in a T Mobile SIM and I was able to edit the T Mobile APN.
Sent from my SM-N920P using Tapatalk
Do devices connect tho? I have the same unlocked SM-N920P on a Canadian carrier, but when I try to connect a device to the hotspot, it doesn't work.
crackystride said:
Do devices connect tho? I have the same unlocked SM-N920P on a Canadian carrier, but when I try to connect a device to the hotspot, it doesn't work.
Click to expand...
Click to collapse
Yes devices do connect. On my phone I created a hotspot and I was able to link iPhone, and windows.
justinxfan said:
I bought a sprint N920P for use in Canada. It was sold unlocked but I discovered I couldn't turn on Hotspot or change the APN. After doing some research, I found that flashing the XAS firmware I can enable the hidden settings. I can still receive OTA and Knox is not tripped. The device is unrooted. Samsung Pay is functional. Link to firmware is here
Click to expand...
Click to collapse
I flashed the firmware that you included in the link, and I after installing I still cant find the hotspot option in the settings menu. Do you mind going a little further in depth in how you activated the hotspot?
jefferychan33 said:
I flashed the firmware that you included in the link, and I after installing I still cant find the hotspot option in the settings menu. Do you mind going a little further in depth in how you activated the hotspot?
Click to expand...
Click to collapse
As I suspected this does not work. He is able to edit the APN because he is on another carrier and not Sprint. Flashing firmware doesn't do anything.
He said he wiped the phone to factory state after he flsshed the firmware. Did you do that?
elcidroyale said:
As I suspected this does not work. He is able to edit the APN because he is on another carrier and not Sprint. Flashing firmware doesn't do anything.
He said he wiped the phone to factory state after he flsshed the firmware. Did you do that?
Click to expand...
Click to collapse
I'm not using sprint either, I have a sprint note 5 but running on Fido network in Canada. I'm hesitant to wipe my phone as the method may not even work. Maybe if OP responds, he can explain how he is able to enable hotspot.
I can access APN settings fine, but the hotspot function is non-existent in settings.
jefferychan33 said:
I'm not using sprint either, I have a sprint note 5 but running on Fido network in Canada. I'm hesitant to wipe my phone as the method may not even work. Maybe if OP responds, he can explain how he is able to enable hotspot.
I can access APN settings fine, but the hotspot function is non-existent in settings.
Click to expand...
Click to collapse
There is another thread he posted in - he just said that he did a factory reset. Did you do that? Anyone can access APN but not be able to edit the hotspot settings. I could do that on a stock Sprint Note 5. Sprint just greys out certain parts.
jefferychan33 said:
I flashed the firmware that you included in the link, and I after installing I still cant find the hotspot option in the settings menu. Do you mind going a little further in depth in how you activated the hotspot?
Click to expand...
Click to collapse
jefferychan33 said:
I'm not using sprint either, I have a sprint note 5 but running on Fido network in Canada. I'm hesitant to wipe my phone as the method may not even work. Maybe if OP responds, he can explain how he is able to enable hotspot.
I can access APN settings fine, but the hotspot function is non-existent in settings.
Click to expand...
Click to collapse
Sorry guys I updated the OP to fix my mistakes
elcidroyale said:
There is another thread he posted in - he just said that he did a factory reset. Did you do that? Anyone can access APN but not be able to edit the hotspot settings. I could do that on a stock Sprint Note 5. Sprint just greys out certain parts.
Click to expand...
Click to collapse
So after downloading Good Lock from the Samsung store hotspot menu seems to popup, but I'm having trouble actually having devices connect to my note 5. The wifi connection is seen, but the farthest I can go is "obtaining Ip address". Does anyone know how to solve this?
jefferychan33 said:
Well after a factory reset, nothing. Hotspot isn't available in the settings menu. :crying:
Click to expand...
Click to collapse
Looks like you have to download Good Lock. Let me know if this works. Didn't work for me on Sprint.
jefferychan33 said:
Well after a factory reset, nothing. Hotspot isn't available in the settings menu. :crying:
Click to expand...
Click to collapse
You have to install samsung good lock. It's available in the galaxy apps store. Read my OP for more info.
Try on different devices. Does computer work? Does its work? If they all don't work check your mobile data settings, apn settings and Hotspot settings.
So far this is not working for anyone one than the OP. I am considering this a non fix. If someone who has a Sprint phone is able to use Sprint service AND can edit APN that is a fix. Taking a Sprint phone and popping in a SIM from another carrier and being able to edit APN is not a fix but pretty common. Again I took a T Mobile SIM and popped into my Sprint phone and voila I am able to edit T Mobile's APN - because apparently T Mobile does not block access to edit APNs but Sprint DOES. I'm glad this worked for you Justinxfan - here's hoping for a true fix for the rest of us!
hey,
I want to buy a Sprint Note5 from ebay.
I'm going to use it on koodo in Canada
If I dont have access to apn settings does that mean I cannot use data on it?
bobola said:
hey,
I want to buy a Sprint Note5 from ebay.
I'm going to use it on koodo in Canada
If I dont have access to apn settings does that mean I cannot use data on it?
Click to expand...
Click to collapse
You can use data just fine, it's just that the hotspot functionality is blocked on the sprint note 5.
jefferychan33 said:
You can use data just fine, it's just that the hotspot functionality is blocked on the sprint note 5.
Click to expand...
Click to collapse
If you reboot the phone, upon boot, immediately go into enable hotspot, it will work until you reboot again. I've done this on several road trips with the kids and the unlimited plan comes in handy with three streaming youtube or netflix.
jefferychan33 said:
So after downloading Good Lock from the Samsung store hotspot menu seems to popup, but I'm having trouble actually having devices connect to my note 5. The wifi connection is seen, but the farthest I can go is "obtaining Ip address". Does anyone know how to solve this?
Click to expand...
Click to collapse
i have exact problem like this: i use unlocked sprint s6 in my country, i dig the hotspot setting with nova launcher, can turn it on and set the password up, use another phone/ipad/laptop and SEE the S6 wifi, connecting, and that's it.

VoLTE option disappearee?

Hey,
for about a month I've been having problems with calls going directly to the voicemail and not reaching me. I use 4g cause 3g has very bad connection where I live.
Now I am almost 100% sure there was a VoLTE option that I could check/uncheck in the mobile network options, but it seems it has disappeared.
Is there a way to disable VoLTE? Cause I read my problem comes from having it enabled, but now that the option is gone, I can't disable.
Phone is European version, I didn't flash anything or so, 100% stock
L09 B394
Anyone, please?
You sure it isn't in settings > more > mobile network?
thinhster said:
You sure it isn't in settings > more > mobile network?
Click to expand...
Click to collapse
Thanks for your answer.
Unfortunately yes, check the attached screenshot please. I checked every option there. I must get rid off this VOLTE somehow, it's making big problems for me.
darisito said:
Thanks for your answer.
Unfortunately yes, check the attached screenshot please. I checked every option there. I must get rid off this VOLTE somehow, it's making big problems for me.
Click to expand...
Click to collapse
what's your access point name? have you chosen it to correct carrier? have you recently change carriers, if so that may the the problem not supporting the correct LTE bands for that carrier.
thinhster said:
what's your access point name? have you chosen it to correct carrier? have you recently change carriers, if so that may the the problem not supporting the correct LTE bands for that carrier.
Click to expand...
Click to collapse
The APN I can only choose one, which is the correct one.
The carrier, there might be something about this. Recently my service provider merged with another, but I can only use one it seems. See the picture attached. Also thanks again .
Edit: When I searched for a carrier manually the first time, there was no 4G E-Plus. There was only 3g. Does this tell us something?
I use FRD-AL10,..Does it support VolTE?

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