License checks fail after lollipop update - Nexus 5 Q&A, Help & Troubleshooting

Hi,
This afternoon, I flashed the new factory Lollipop image for my Nexus 5 and everything seems great. I was on the most recent Dev Preview before this, in case that helps, but now after flashing the new image, all of my paid apps from the Play Store have failed the license check and refuse to work properly. I have tried everything I have found short of a factory reset to fix this and I can't seem to get them to work...can anyone help me with this? I believe I had this issue once before and it just fixed itself but I just can't remember...thanks!
Sent from my Nexus 5 using XDA Free mobile app

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[Q] Play Store crashes when updating multiple apps

Hi, I have a Nexus 5, completely stock 4.4.2, never tampered
Whenever there are multiple updates in the Play Store and I press "Update", the first app updates, then the second one starts downloading,
but the download hangs at some point, then after a few seconds the entire Play Store app closes without any message.
After that I can open the Play Store again and try to update the apps, but they only update one at a time, because on the second update it always crashes.
All the Google apps are at the latest versions, Play Store has version 4.6.17. This is happening for a while now, but I can't pinpoint it to a certain version of the Play Store app, but in the past I did not have this problem.
I've tried restarting the device, clearing data and cache for the Play Store app, clearing the cached data for the entire system, even switching the runtime (btw the problem is happening on both Dalvik and ART), but nothing helped. I also have enough Available space: 4 GB as reported in Settings/Storage.
On my wife's Nexus 4, also completely stock and with updated Google apps, the problem it's not happening, so it's not something in my environment.
Did anyone else have this problem? I searched the forums but found nothing relevant.
Any advice?
Thank you.
Hello,
Clear Playstore's app data and cache and reconnect your google account as see whether the problem persists?
Already did that, I said in my post, did not help.
Can anyone provide any advice? Thanks.
andreipaval said:
Already did that, I said in my post, did not help.
Can anyone provide any advice? Thanks.
Click to expand...
Click to collapse
Please Help
andreipaval said:
Hi, I have a Nexus 5, completely stock 4.4.2, never tampered
Whenever there are multiple updates in the Play Store and I press "Update", the first app updates, then the second one starts downloading,
but the download hangs at some point, then after a few seconds the entire Play Store app closes without any message.
After that I can open the Play Store again and try to update the apps, but they only update one at a time, because on the second update it always crashes.
All the Google apps are at the latest versions, Play Store has version 4.6.17. This is happening for a while now, but I can't pinpoint it to a certain version of the Play Store app, but in the past I did not have this problem.
I've tried restarting the device, clearing data and cache for the Play Store app, clearing the cached data for the entire system, even switching the runtime (btw the problem is happening on both Dalvik and ART), but nothing helped. I also have enough Available space: 4 GB as reported in Settings/Storage.
On my wife's Nexus 4, also completely stock and with updated Google apps, the problem it's not happening, so it's not something in my environment.
Did anyone else have this problem? I searched the forums but found nothing relevant.
Any advice?
Thank you.
Click to expand...
Click to collapse
Hi
I have the exact same problem on my galaxy note 3 so nothing to add except that I tried a little trick that allows it to finish the updates without having to restart the store. I close it immediately after the batch download starts and then it continues updating in the background. it works most of the times but not always. I really wish someone had a solution to this problem.
http://forum.xda-developers.com/showthread.php?t=2760607
Did you by any chance ever went into the recovery and tried clearing the cache from there?
andreipaval said:
Did you by any chance ever went into the recovery and tried clearing the cache from there?
Click to expand...
Click to collapse
Yes, I cleared cache and Dalvik from custom recovery. I did a lot of searching on google and XDA and I followed all the guides, including uninstalling play store updates, clear data and cache from apps manager for play store and also Google services framework and download manager but no improvement
Im in the same boat as you on this one.
paolo200 said:
Hi
I have the exact same problem on my galaxy note 3 so nothing to add except that I tried a little trick that allows it to finish the updates without having to restart the store. I close it immediately after the batch download starts and then it continues updating in the background. it works most of the times but not always. I really wish someone had a solution to this problem.
http://forum.xda-developers.com/showthread.php?t=2760607
Click to expand...
Click to collapse
paolo200 said:
Yes, I cleared cache and Dalvik from custom recovery. I did a lot of searching on google and XDA and I followed all the guides, including uninstalling play store updates, clear data and cache from apps manager for play store and also Google services framework and download manager but no improvement
Click to expand...
Click to collapse
Are you rooted? What custom recovery are you using? I myself am all stock, never rooted or anything.
And how long does it take to clear the cache from recovery? On my Nexus 5 with stock recovery it takes very long, around 5 or 10 minutes the first time I do it in succession, but it finishes succesfully. If I repeat the clearing of cache without rebooting then it takes a few seconds, like normal.
I read somewhere that it might be an issue with errors on the cache partition and that reformatting this partition might solve it, but I cannot do it from the stock recovery. Maybe if you have the option of reformatting the /cache partition in your custom recovery you should try it.
Another thing that you can do is try to catch the errors with logcat, if you have root you can use an app, I used adb to save a logcat and found some error messages related to the installing of apps but could not find how to solve them. I will post the logcat later.
If you can get a logcat maybe you can post it and we will compare the errors.
y2whisper said:
Im in the same boat as you on this one.
Click to expand...
Click to collapse
Rooted? Custom recovery?
Did you try to clear cache from recovery? How long does it take?
andreipaval said:
Are you rooted? What custom recovery are you using? I myself am all stock, never rooted or anything.
And how long does it take to clear the cache from recovery? On my Nexus 5 with stock recovery it takes very long, around 5 or 10 minutes the first time I do it in succession, but it finishes succesfully. If I repeat the clearing of cache without rebooting then it takes a few seconds, like normal.
I read somewhere that it might be an issue with errors on the cache partition and that reformatting this partition might solve it, but I cannot do it from the stock recovery. Maybe if you have the option of reformatting the /cache partition in your custom recovery you should try it.
Another thing that you can do is try to catch the errors with logcat, if you have root you can use an app, I used adb to save a logcat and found some error messages related to the installing of apps but could not find how to solve them. I will post the logcat later.
If you can get a logcat maybe you can post it and we will compare the errors.
Click to expand...
Click to collapse
Yes I am rooted using CWM Based Recovery 6.0.4.7 with SuperSU 1.94 and BusyBox 1.22.1-Stericson on stock Samsung firmware Android 4.4.2 NB4 unbranded
clearing the cache from CWM recovery only takes a few seconds in my case. I did not try reformatting or anything else because I don't want to risk bricking it.
I will post a logcat as soon as I know how to do it.
Yup to both. Wipe was very fast... Almost too fast in my opinion
Sent from my Nexus 5 using Tapatalk
---------- Post added at 10:11 AM ---------- Previous post was at 10:10 AM ----------
Might try TWRP to see if it helps
Sent from my Nexus 5 using Tapatalk
Has anyone found the solution yet? no way to update all apps at once. this is driving me crazy especially when there are many apps to update
I'm also experiencing this behavior as well.
Sent from my Nexus 5 using Tapatalk
I have the same issue. Stock rooted...
I don't have a nexus but I was using a google edition ported ROM for my HTC One and was having the same issue drive me nuts. I flashed the stock sense ROM back and the store works fine now. It seems like this problem is google edition devices/OS. I never found a fix though, except to enable automatic updating so it happens in the background. That worked for me
indeed the updates work fine in the background but I would really like to know what causes this issue
Those having this problem can you guys make sure you have the latest Google Play build? Latest is 4.8.20. Go to your play store, go to play store settings and at the bottom it should say 4.8.20. If your version is earlier than that, tap the build version and it should say there's a newer version and that it's installing. At that point, exit from the play store app, and give it a minute or two. Enter back into the play store app, and you repeat the steps to see that you have upgraded your play store build.
Sent using Etch-a-Sketch
Yes, the Play Store app is updated to the latest version. Now I already got the 4.4.3 update, but the issue is still appearing, but not everytime. I think it depends on the sizes of the updating apps, it might be something related to the cache partition. Can you guys try and clear the cache from the recovery and see how much it lasts? For me it lasts more than 5 minutes and it doesn't seem normal.
Sent from my Nexus 5 using XDA Free mobile app
I had the same issue on my S4. After the play store closed about 5 times today when updating apps I decided to Google it. I found someone with a similar issue, and their fix was to enable the Download Manager app, that had somehow been disabled. Mine was already enabled, but I cleared the cache from that app, and then I was able to update my remaining 5 or so apps with no crashes.
I'm not sure how permanent of a fix it is, but it's working so far. Don't know if I'll have to clear it again later or not.

Nexus 5 camera crash.

I have 2 Nexus 5 devices. The one my wife owns does not like the latest Google Camera apk from the Play Store. I have re-flashed the stock 4.4.4 ROM from Google as well as verify the checksum of the image. The stock camera apk that comes with the ROM works fine. I have tried booting into safemode and finally got the new camera working. Unfortunately after booting to normal mode the camera crashes again. I have cleared cache and it did not help. Also sometimes when she calls me her voice sounds garbled and jittery a little. The bootloader is unlocked but no root access. My question is could the unlocked bootloader be the issue? Or is there something else I can try? Thank You in advance.
Sent from my Nexus 5
I don't think it's the unlocked bootloader. I'm running LiquidSmooth (with unlocked BL of course) and it works fine
Sent from my Nexus 5 using XDA Free mobile app
Bootloader status doesn't have any impact on camera or any system files for that matter.. Since you've already flashed factory images and still face this camera issue, it could be a hardware issue.. Do you get these crashes while using other camera apps as well?
vin4yak said:
Bootloader status doesn't have any impact on camera or any system files for that matter.. Since you've already flashed factory images and still face this camera issue, it could be a hardware issue.. Do you get these crashes while using other camera apps as well?
Click to expand...
Click to collapse
I tried a bunch of camera apps from the Play Store and none of them crashed. Is it possible that the camera has bad firmware?
Sent from my Nexus 5

No sd card found - it doesnt think there is anywhere to store anything.

Hi, ive just upgraded to Android 5.0.1 manually (13mb update from 5.0 didnt flash) by flashing each img Individually.
The problem in facing is that my phone no longer thinks it has any storage. Ive tried various different apps and some detect it and others don't. The only thing I have done that might of caused this is recovering my user data, but other than that, everything went fine.
Is anyone else experiencing this? Or does anyone know a fix?
Thanks in advance
Sent from my Nexus 5 using XDA Free mobile app
I had the same issue, 4 reflashes of the full 5.01 later .... grrrr
I can't say what caused it, I can only attribute it to a an app that was causing it. I had google restoring all my apps at once and each time I let it do that the SD would disappear/unmount.
On the last rebuild I installed apps one at a time and so far it's been all good. If it was an app I don't know which one, I haven't installed absolutely everything I had on originally.
No help at all huh ?
Cheers
hellfire191 said:
Hi, ive just upgraded to Android 5.0.1 manually (13mb update from 5.0 didnt flash) by flashing each img Individually.
The problem in facing is that my phone no longer thinks it has any storage. Ive tried various different apps and some detect it and others don't. The only thing I have done that might of caused this is recovering my user data, but other than that, everything went fine.
Is anyone else experiencing this? Or does anyone know a fix?
Thanks in advance
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I had something like this happen . Are you using 4.4 and 5.0?
This happens quite often. Download a terminal emulator and run "su" (enter) and then "restorecon -FR /data/media/0" (enter) and reboot.
Sent from my Nexus 5 using XDA Free mobile app
Haven't tried this yet but I wish this solution was around a week ago, I've had to reinstall everything manually, rather than restoring it
Thanks nonetheless
hellfire191 said:
Haven't tried this yet but I wish this solution was around a week ago, I've had to reinstall everything manually, rather than restoring it
Thanks nonetheless
Click to expand...
Click to collapse
The solution has been around in a thread called "sdcard problems" in general for a long time. Always try to search

"Unable to connect to camera" Help needed!

Hey xda members,
since a while I got a problem with my Nexus 5, I cant use the camera anymore.
I already did a lot of research and found out that for most people a wipe of the google camera app followed by a reboot works. For some a factory reset made it.
For me neither of those 2 options seem to work. I already tried it with 5.1.1 LMY48M and 6.0 Stock and xTraSmooth Rom. With every one of them it shows "Unable to connect to camera"
On all of these versions i had no other apps installed, just the stock google package, no other camera app or flashlight app.
Please help me
i hope some of you got an answer...
well, hopefully tomorrow, good night
am i allowed to push this thread? is almost on second site now...
Try this
I fixed that error when shut down "Trusted face" in Security settings.
sl4sh3rPT said:
I fixed that error when shut down "Trusted face" in Security settings.
Click to expand...
Click to collapse
still does not work after reboot :/
going to send it in for repair now. they gonna change out the camera for 30€.
Probably is a hardware issue of some sort.
Sent from my Nexus 5 using Tapatalk
If you did a flash all and your camera is not working then it's hardware issue.
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Cannot Update My LG Google Nexus 5 To Any Update

I bought a Nexus 5 used online. I can't remember what version is came with, maybe 4.4.4. First thing I did with it was update it which put it to Adroid 5.1.1 LMY48B. When any update came out after that I would try to update it, but it would not work. I would download the update, which would then let me install it, but once it restarts to install it, it gives me the Adroid fella with an "Error" underneath. This has happened for every update and now even for Android 6.0.1. I have cleared the cache and wiped the phone entirely multiple times. It is not rooted or have any custom backup's or whatever. It is just unlocked.
I literally have tried everything and haven't a clue how to fix it. Is there any hope you guys could try and help me?
Have you tried flashing a stock Google ROM and then running the update? Note that you need to unlock the bootloader before you can flash a stock ROM.
Facing same issues here but my N5 is rooted and I've not installed any custom recovery...
Sent from my Nexus 5 using XDA Free mobile app
I don't think Google updates will install on a rooted system.
Yeah tats right but my phone didn't boot up with the stock version either ...stuck in bootloop
Sent from my Nexus 5 using XDA Free mobile app

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