Heat, reboots, and battery drain, oh my! - Xperia Z3 Q&A, Help & Troubleshooting

So I returned my z3 today, for another.
I was having issues with the device running very hot, rebooting about ever 3 minutes, and draining the battery within about 2 hours.
This was happening even after a reset, disabling most apps, etc. Etc. I tried it all.
So I have a new one here in my hands, and.... Same issue.
Anyone else having this problem, find a fix?

You must be having bad luck with this phone. I do too, but it's the camera issue. What are you running? Is it doing that on idle? I want to try to replicate that issue to see if mine is doing that.

Nothing honestly. It was going it even after I had disabled nearly ever app possible. I let this one sit for awhile, update everything, etc. Seems fine now. But the last one was fine for about week so we shall see. I couldn't find an issue, even the battery stats looked perfectly fine. Which is odd because I unplugged the now returned one at 9am and by 10am this morning it was down to 18% battery left.

Have you use PC companion repair your phone? It must be software issues.
Sent from my D6653 using XDA Free mobile app

Info
enfurno said:
Nothing honestly. It was going it even after I had disabled nearly ever app possible. I let this one sit for awhile, update everything, etc. Seems fine now. But the last one was fine for about week so we shall see. I couldn't find an issue, even the battery stats looked perfectly fine. Which is odd because I unplugged the now returned one at 9am and by 10am this morning it was down to 18% battery left.
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Once you got issue with Xperia phone try these solutions
1. Factory Reset
2. Repair firmware By PC companion
Note: If there is software bug in firmware the issue won't solve with repair firmware >> you should search some sites like XDA to see another reports
>> After Repair firmware by PC Companion (if problem remains) you can be sure that there is a problem with Hardware side. so take it to Service Center
:good:

Related

sudden battery drain?

I've never had a problem with my captivate since I got it back in August. I could easily go two days on a single charge with no problem. Now all of a sudden my battery wont last even 8 hours. I know there are tons of battery threads but my problem just started like last week. I tried to isolate the problem by removing some apps that have been recently updated and still no luck. I even went through the phone looking for running apps and services but nothing out of the usual. I'm totally lost because like I said I have never had a problem with my phone...this is totally out of the blue. Is anyone else having problems?
is ur "use wireless networks checked"? coz last tym I forgot to unchek it and I feel the draining of my batt. it solved mines..,or maybe you are using a custom roms? cos mine is the stock, never tried any rom yet and my batt last for 24hrs still.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm 100% stock. I literally haven't done anything to the phone at all since I got it...
The "use wireless networks" box is unchecked. I only use that when I have GPS on because for some reason it tends to work a little better.

[Q] Phone doesn't come out of standby

Hey everyone, is anyone else experiencing the phone not coming out of standby when pressing the power button?
I've experienced this 3 times now and overnight while left on the charger to use for my alarm clock, it didn't go off. I tried to press the power button, no go. I had to pull the battery out to get the phone going again. Good thing I still had my nexus one for the alarm.
driftmon said:
Hey everyone, is anyone else experiencing the phone not coming out of standby when pressing the power button?
I've experienced this 3 times now and overnight while left on the charger to use for my alarm clock, it didn't go off. I tried to press the power button, no go. I had to pull the battery out to get the phone going again. Good thing I still had my nexus one for the alarm.
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Click to collapse
This phone has been a pain in the arse. I have missed multiple emails because the thing randomly shuts off or locks in standby. I have had to pull the battery three times since yesterday.
Hope the magical devs get going on Gingerbread for our phone.
No reboots for me. I switched from NS because of the reboots and I needed a stable phone, but you may have faulty unit. If it's still giving you problems after a reset try to get a replacement. I'm getting insurance ASAP.
Sent from my LG-P999 using XDA App
roly99 said:
No reboots for me. I switched from NS because of the reboots and I needed a stable phone, but you may have faulty unit. If it's still giving you problems after a reset try to get a replacement. I'm getting insurance ASAP.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Where can i get insurance for this phone? Is it directly with T-Mobile?
I've had two non-responsive out-of-standby situations. The first one I was able to reboot, while the second I needed to pull the battery.
I've also had a single unrequested reboot this morning.
T-minus 29 days.
Insurance on these phones is only available at time of purchase.
No issues like that for me.. Things the ****....
smashpunks said:
No issues like that for me.. Things the ****....
Click to expand...
Click to collapse
No issues whatsoever for me either and I have had the phone since yesterday.
I've noticed it does it when it's on the charger. I've done a factory reset, uninstalled all apps except one to log the logcat and see how it does on and off the charger. I don't have a sim card in though, that and the apps are the only things I'm changing for this shut off test.
My first Android device! I had the same issue this morning. Just got the phone yesterday and had it on the charger overnight. It worked fine first thing in the morning but after a couple hours is shut off and wouldn't come back on. I had to pull the battery to get it up again.
I had this problem myself. Called LG and they said they haven't experienced this problem nor received any calls about it (bull****) . So I returned.the.phone for a new one and haven't had that problem since.
I had random reboots and my screen wouldn't come out of stand by. Usually happened after I didn't use the phone for 10 minutes or more.
Sent from my LG-P999 using XDA App
The second occasion when mine didn't resume from standby is when I think I left Google Earth running. It's possibly a GPS-related issue, or something of that nature.
It's been nearly 24 hours since then, and one random reboot, but it's been solid otherwise.
forum over at T-Mobile is also tracking this issue.
http://forums.t-mobile.com/t5/T-Mobile-G2x/Reboots-and-Freezes/td-p/824639
I've fixed my issue by doing a factory reset and setting wifi calling to cell preferred. Seems like some issues with the phone software wise from all your answers
Sent from my LG-P999 using XDA App
I encountered lockup once, but I don't encounter random shutdown/reboot yet.
kampf said:
I've had two non-responsive out-of-standby situations. The first one I was able to reboot, while the second I needed to pull the battery.
I've also had a single unrequested reboot this morning.
T-minus 29 days.
Insurance on these phones is only available at time of purchase.
Click to expand...
Click to collapse
Kampf you are wrong about that i am a RSA and you can get insurance up to 14days after buying the hone. I plan on putting the Lifetime warranty on the phone no need for the insurance as well.
I only have the issue when charging via wall. I rooted my device and used titanium backup to freeze a lot of junk that's constantly running including the wifi calling.
I also had the issue of the phone not coming out of standby after being hooked up to the wall charger overnight. It required a battery pull. Wifi Calling was turned on, like others mentioned they had.
I'm having the random lockups and the random reboots. This morning alone within an hour I had to pull the battery 4 times to get the phone to come back on. I've had it happen on charger and off charger. The odd thing is it never happens while the phone is in use, only when it goes into standby.
I've been having the same issues on standby too. The weird thing is that most of my reboots happen when have my phone in my pocket or when the lights go off after going into standby. It could be purely coincidental though.

Reboot Issue App Installation Related

Reboot is everywhere on this forum and I did have a problem with it in the beginning. Owning the phone for three weeks now and I can honestly say that the reboot issue just went away.
The reboot issue may be related to installing new applications. The first week I owned the device I constantly downloaded new applications from the market, and next thing you know I get a reboot whenever I charge my phone.
So I did something different after restoring it to factory setting. Every time I download a new application I re-started my G2X and never had the reboot issue again.
I have read that most of the reboot complaints arise from the first few days after owning the device. So what do most people do after getting their phone during the first week? Download applications! Try re-starting your device after you install a new application from the market and see if you still get the reboot the next time you recharge the device.
I gave the G2X some time, and for me to get acquainted to it, and I can honestly say that I'm loving it more. Reading this forum only made me paranoid that this device is simply faulty, but giving it a chance to do its job simply made it more and more amazing everyday.
m918v said:
Try re-starting your device after you install a new application from the market and see if you still get the reboot the next time you recharge the device.
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Click to collapse
My opinion is strictly comprised from anecdotal evidence but I believe the reboots to be more dual-core/battery related. I don't think they're currently handled correctly in the system. I honestly don't believe there is anything that we can do on our end until LG releases the updates.
Could be. I do NOT have reboots on my phone running CM7. The battery driver is stupid so one minute the phone will say 39% then dead the next. But the phone was legitimately dead and wouldn't boot without a charge.
I've had mine on for 5 days before I broke down and flashed the latest CM7 nightly.
I don't run any crazy software that I didn't on my Nexus One or other. If I do download something, I'll play with it and uninstall it.
Here is my list:
Word Feud
Kingdoms Live
XDA Premium
Launcher Pro
WiFi Explorer
Rom Manager Premium
SiMi Clock
i havent had a reboot since rooting and freezing tmobile bloatware. its been weeks.... still running stock
uploder said:
i havent had a reboot since rooting and freezing tmobile bloatware. its been weeks.... still running stock
Click to expand...
Click to collapse
Do you run beautiful Widgets?
Same battery driver problem
player911 said:
The battery driver is stupid so one minute the phone will say 39% then dead the next. But the phone was legitimately dead and wouldn't boot without a charge.
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Click to collapse
I recently got a phone off craigslist so was really tensed abt the reboot problem. Didn't have any reboot issue while charging (I used the charger i use for G2 rather than the stock one as i heard complaints). But as said above, i left the phone at 49% in the night. Got up in the morning and then used it for 3hours straight and guess what.. the status still said 48%. And then when i was using suddenly i got a battery low popup for a fraction of second and then phone went down. As said above, couldn't get it to start at all unless i charged it. So is there a way to fix this with out rooting and all that stuff?
Aneelll said:
I recently got a phone off craigslist so was really tensed abt the reboot problem. Didn't have any reboot issue while charging (I used the charger i use for G2 rather than the stock one as i heard complaints). But as said above, i left the phone at 49% in the night. Got up in the morning and then used it for 3hours straight and guess what.. the status still said 48%. And then when i was using suddenly i got a battery low popup for a fraction of second and then phone went down. As said above, couldn't get it to start at all unless i charged it. So is there a way to fix this with out rooting and all that stuff?
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Click to collapse
As of right now, no. That's the big issue most of us are having.
Aneelll said:
I recently got a phone off craigslist so was really tensed abt the reboot problem. Didn't have any reboot issue while charging (I used the charger i use for G2 rather than the stock one as i heard complaints). But as said above, i left the phone at 49% in the night. Got up in the morning and then used it for 3hours straight and guess what.. the status still said 48%. And then when i was using suddenly i got a battery low popup for a fraction of second and then phone went down. As said above, couldn't get it to start at all unless i charged it. So is there a way to fix this with out rooting and all that stuff?
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Click to collapse
Have you tried calibrating the battery?
m918v said:
Have you tried calibrating the battery?
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Click to collapse
No. How do we do that? Mine is not rooted. Still running stock android without a sim card as im waiting for my unlock code ..
The calibration i know is let it die and charge it to 100%.. But even while charging , the battery % doesn't give the right info unless i remove and replug the charger in multiple times.
mobilehavoc said:
Do you run beautiful Widgets?
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Click to collapse
I do and haven't had any rebooting issues.
Sent from my LG-P999 using XDA App
I guess somehow my G2X decided to act out on me for some reason. Woke up this morning with the phone off after leaving it charging all night, then the reboot cycle started. I didn't know it was this bad when it does happen. The only changes I did that I can think of was that I played a lot of games yesterday. I did notice the back near the camera heating up after maybe 10mins of playing, and was also on the phone for awhile.
I love this phone, and I'm impressed with the hardware aspect of it, but it tested my patience with the rebooting. I was actually scared for a bit that I won't be able to have any phone for the day.
If this continues I'm pretty sure this is going back. Just happy I have three months with costco for an exchange. Waiting for the release of GB, and hoping they also have a fix for the reboot issue. If the HTC Sensation does hold up with no issues then exchange it is. Yikes

Phone shutting down at random %ages (50, 60, 40+)

Hi All,
I'm facing a weird issue with my phone from more than 2 months and it has reached a frustrated level now. It used to shut off at levels like 15%, sometimes between 15-25%. But nowadays, it shuts down automatically at 40-60% and that is really unreliable. So, i wanted to check if there are other people facing the same issue or is it only my device. Please share your views, any possible solutions, possible reasons, and if applicable, similar experiences.
thanks for the info, i got my oneplus one back in 2013, hopefully it will not shutdown after a while. i have not found such problem and hope i will not in the future as i want to have the phone for at least 5 years
karthics4 said:
thanks for the info, i got my oneplus one back in 2013, hopefully it will not shutdown after a while. i have not found such problem and hope i will not in the future as i want to have the phone for at least 5 years
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Well i do hope you won't face any issues with your phone. But this is totally weird. This is making my phone unreliable for me.
Sent from OnePlus One
abhibnl said:
Hi All,
I'm facing a weird issue with my phone from more than 2 months and it has reached a frustrated level now. It used to shut off at levels like 15%, sometimes between 15-25%. But nowadays, it shuts down automatically at 40-60% and that is really unreliable. So, i wanted to check if there are other people facing the same issue or is it only my device. Please share your views, any possible solutions, possible reasons, and if applicable, similar experiences.
Click to expand...
Click to collapse
Clear all data from recovery and reflash system with fastboot images. http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
kushal.purkar said:
Clear all data from recovery and reflash system with fastboot images. http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
Click to expand...
Click to collapse
If you won't mind asking, how actually will that help with this issue? I'm just curious to know
abhibnl said:
If you won't mind asking, how actually will that help with this issue? I'm just curious to know
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Click to collapse
I had the same issue after I updated to MM and recently after latest update also. I had to do the same thing. Reason behind that was xposed was incompatible. But as I flashed everything. (/system/data too ) now its working fine
kushal.purkar said:
I had the same issue after I updated to MM and recently after latest update also. I had to do the same thing. Reason behind that was xposed was incompatible. But as I flashed everything. (/system/data too ) now its working fine
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Click to collapse
Thanks for the details. Unfortunately, i would need some time to perform this as i barely get time to flash roms. Thanks again!
Sent from OnePlus One
Dude... just get a new battery...
Traace said:
Dude... just get a new battery...
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Click to collapse
Just the answer i was looking for [emoji106] [emoji106]
Sent from OnePlus One
abhibnl said:
Well i do hope you won't face any issues with your phone. But this is totally weird. This is making my phone unreliable for me.
Sent from OnePlus One
Click to expand...
Click to collapse
thanks so much, bought it after my nexus4 died which im still sad about because its one of my 1st real android phones after having a contract android phone.
As an update, i kept my phone on charge for straight 4-5 hours. and now it shuts down after 20-25%. Definitely an improvement. But still it's a mystery why does it show this bug in the first place.
Umm, how has no one mentioned maybe trying battery calibration!? Seems like a fairly obvious first step here to take before swapping out for a new battery.. Plug the phone in and let it charge entirely. Even at 100% in Settings > Battery it will still show "100% - Charging on AC" (or USB whatever you've got connected)
You need to wait for that to turn into "100% - Charged." Then, calibrate using any battery calibration app from the playstore, ( I use this one )
After it charges to 100% - Charged, hit "calibrate" in the app, disconnect the charger, and let it drain entirely. You might find it dying out before 0% once again, but this hopefully should have been the last time. Plug the phone in and switch it on as soon as you can while it starts to charge. Let it charge uninterruptedly to 100% - Charged, again.
Not saying this might solve it 100% but it is an option to try.
GuitarGuy96 said:
Umm, how has no one mentioned maybe trying battery calibration!?[emoji14]Seems like a fairly obvious first step here to take before swapping out for a new battery.. Plug the phone in and let it charge entirely. Even at 100% in Settings > Battery it will still show "100% - Charging on AC" (or USB whatever you've got connected)
You need to wait for that to turn into "100% - Charged." Then, calibrate using any battery calibration app from the playstore, ( I use this one )
After it charges to 100% - Charged, hit "calibrate" in the app, disconnect the charger, and let it drain entirely. You might find it dying out before 0% once again, but this hopefully should have been the last time. Plug the phone in and switch it on as soon as you can while it starts to charge. Let it charge uninterruptedly to 100% - Charged, again.
Not saying this might solve it 100% but it is an option to try.
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Click to collapse
Well already tried and i may sound a bit silly, but studies have proved that battery calibration is a myth. Android automatically cleans the batterystats.bin file after every single full charge. Rest assured, i have already done that with no avail.
Sent from OnePlus One
I had the same problem, phone was switching off @ 40% and at times @35%. Battery calibration certainly helped. No more problems now. Works well if the phone is rooted.

Samsung stops charging at 80%

Hello,
After some search i could not find anything that would solve my issue, i have an older phone samsung S7 with version 7 that i use and never had any issues what so ever, besides that it would soft reset from time to time.
2 weeks ago it started that i could not charge over 81% thought due to never update and always using, so i did a complete reinstall software updated everthing (not ROM) still it wont charge over 81%.
tried some battery apps, nothing. looked if it could be a setup that blocks it, cannot find any.hope anyone here has an idea where to look to solve it.
Danny
Danny001 said:
Hello,
After some search i could not find anything that would solve my issue, i have an older phone samsung S7 with version 7 that i use and never had any issues what so ever, besides that it would soft reset from time to time.
2 weeks ago it started that i could not charge over 81% thought due to never update and always using, so i did a complete reinstall software updated everthing (not ROM) still it wont charge over 81%.
tried some battery apps, nothing. looked if it could be a setup that blocks it, cannot find any.hope anyone here has an idea where to look to solve it.
Danny
Click to expand...
Click to collapse
Battery failure... how old is the battery?
If older then 2 years, replace it now.
battery is as old as the phone it self think 2016? so a good 7 years 0_0 what could go wrong if not changed it will just die?
Danny001 said:
battery is as old as the phone it self think 2016? so a good 7 years 0_0 what could go wrong if not changed it will just die?
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It can swell and/or leak and destroy the phone.
That battery is toast.

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