Excited to be playing around with my new Z3, but two issues have popped up, and I'd love to hear other peoples' experiences to know whether this is just a phone issue, or whether I might have a bad wifi chip.
1) My Z3's wifi connection is literally half as slow as my iPad mini. I do Speedtest after Speedtest with the two of them, sitting right next to one-another, and the Z3 is literally half the speed - whether I test at home, in the office, etc. I also notice that the Z3's connection seems to a) waver in and out much more (much less consistent speed than the iPad mini), and b) it dramatically slows down over time, even just the short duration of a Speedtest.
2) Fired up Remote Play for the first time last night. Or at least, tried to... after several tries, I can get it going - with, of course, the 'warning' signal up top - but the moment I sync up the DS4 controller so that I can actually play, *wham* the signal degrades rapidly until I lost the PS4 connection.
I'm starting to think I may just have a bad wifi chip... would love to hear others' experiences with their Z3...
Colbyaw said:
Excited to be playing around with my new Z3, but two issues have popped up, and I'd love to hear other peoples' experiences to know whether this is just a phone issue, or whether I might have a bad wifi chip.
1) My Z3's wifi connection is literally half as slow as my iPad mini. I do Speedtest after Speedtest with the two of them, sitting right next to one-another, and the Z3 is literally half the speed - whether I test at home, in the office, etc. I also notice that the Z3's connection seems to a) waver in and out much more (much less consistent speed than the iPad mini), and b) it dramatically slows down over time, even just the short duration of a Speedtest.
2) Fired up Remote Play for the first time last night. Or at least, tried to... after several tries, I can get it going - with, of course, the 'warning' signal up top - but the moment I sync up the DS4 controller so that I can actually play, *wham* the signal degrades rapidly until I lost the PS4 connection.
I'm starting to think I may just have a bad wifi chip... would love to hear others' experiences with their Z3...
Click to expand...
Click to collapse
funny thing... my Z3 has issues with wifi too. Wifi tethering seems to be at about 60% power compared to my Nexus 5's wifi tethering. Also when I use it for miracast, the lag and stuttering is unbearable... Does anyone else have issues with this?
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So here's the deal. I just bought a pipo u1 from pandawill.com. (so many problems with them... they didn't send charger, USB cord, or manual... long processing time... etc.) Now I have been using the tablet, and I am very pleased with the overall performance. I have no issues with the tablet itself. I still have to update to the newest English firmware when I get to a computer, but for the most part I see nothing wrong with the actual tablet.
My issue comes into place here... I am having horrible WiFi issues with the tablet. Before anyone tells me that the WiFi antenna is cheap, I just want to express that there is no signal issue. I have decent signal strength and it stays connected under most circumstances.
The weird part is that my download speeds are around 500kbps and uploads are around 1000kbps. That seems odd to me when my droid incredible pulls around 6.5 Mbps down/up.
I have scoured every forum I can find to fix the issue, but come up with nothing. The only possible fix I've found is to change the WiFi channel of the router, but that proves to be impossible for me as I do not own the router or have access to it. I did do the WiFi analyzer and found out that the router is using channel 1 which from my reading I found is generally standard.
The other problem that my WiFi has is dropped signal. I never drop signal during normal course of events, but I do drop under heavy download attempts such as downloading from Google play store or streaming videos online. This is the weirdest thing about the problem, since I don't drop at any other time. The drops generally only happen during streaming, but like I said it has happened when downloading from the play store occasionally.
My question is this. Is there any way to fix my issues without access to the router? And what reasons could there be for the problems I have?
Any information would be appreciated, I would hate to think that this tablet is junk. This thing is amazing for the price I paid, and out performs my grandmothers kindle greatly. If I can fix this WiFi issue I will be golden.
Also, I spoke with another person who owns a pipo u1 and they have none of these issues at all, so I don't think the tablet itself is the issue unless I just got a bad one. But I have no other issues really. Thanks in advance.
First time poster, long time reader. Hope I did the post right.
Test it in other wifi networks. If the problem persists, send it back.
Overall I am loving this phone. I have never had an Android phone this fast. I can't find a hint of lag on this thing.
I am, sadly, having a couple of other issues and want to get other peoples thoughts on things before I do anything "Drastic".
1) I heard somewhere they boosted the sound by 25%? If I have mine at full... I am hearing static and popping... like it is too much for the speakers. This is when I get a text/ringtone, or when I am playing a game (Robot Unicorn Attack for instance... don't judge).
2) Wifi.... I am getting weird "lag" when I am on wifi. Websites take longer to connect to and load... same with apps and the Playstore. Speed test I am only able to pull down 15MB/s. Low ping... but it takes forever (6-10 seconds) to connect to start the test. Have tried three different routers, same results (Netgear,an E3200, and a D-Link). Everything looks normal under settings. Full strength (in the room of the router... gets worse when I am downstairs). I unchecked the Wifi Optimization. Also it is doing this on 5 and 2.4 GHz.
3) GPS Lag - It seems to be taking longer than normal. I am going on a trip this weekend, and I will really get to test this then... but wanted to know if this is normal for an HTC device now a days (last one I owned was the Thunderbolt.... shivers, and GPS was always wonky).
Any help appreciated. Thanks!
1 - In my experience so far, the speakers are definitely louder, but I haven't found any distortion besides audio files that I artificially increased the volume on for previous devices.
2 - I haven't seen any WiFi lag yet. But I'm on vacation currently and the internet here is only 12mbps, instead of my 65mbps at home.
3 - The Engadget review noted some wonky GPS issues.
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Sent from the all new HTC One M8
NotATreoFan said:
1 - In my experience so far, the speakers are definitely louder, but I haven't found any distortion besides audio files that I artificially increased the volume on for previous devices.
2 - I haven't seen any WiFi lag yet. But I'm on vacation currently and the internet here is only 12mbps, instead of my 65mbps at home.
3 - The Engadget review noted some wonky GPS issues.
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Sent from the all new HTC One M8
Click to expand...
Click to collapse
If you could... when loading up a web page or something... see if it is taking longer than normal to connect to a web page initially. Mine is acting like there is no internet... then all the sudden it loads up fine.
I am also noticing MMS is taking longer than normal to send (I had an S4 before this and it didnt take half as long... maybe it was compressing it more?)
I have just had radio issues in the past with HTC devices and want to nip them before it is too late.
meteron said:
If you could... when loading up a web page or something... see if it is taking longer than normal to connect to a web page initially. Mine is acting like there is no internet... then all the sudden it loads up fine.
I am also noticing MMS is taking longer than normal to send (I had an S4 before this and it didnt take half as long... maybe it was compressing it more?)
I have just had radio issues in the past with HTC devices and want to nip them before it is too late.
Click to expand...
Click to collapse
I've been browsing a good bit on WiFi and LTE in the past 2 days. Haven't noticed any lag prior to pages starting to load, at which point I just blame the slow internet here.
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Sent from the all new HTC One M8
Sadly I am still having this issue. Now that the phone has been out a week, anyone noticed anything?
I am not having issues connecting to the Wifi, I am just having issues connecting to the internet once connected to the Wifi. I have now tried this on 5 different home routers and several public Wifi areas and all the same results: going to a webpage has a delay anywhere up to 15 seconds before the page starts to load, and apps have issues connecting as well (Instagram will tell me unable to refresh, and Facebook will tell me I have no network connection). I have tried everything: Renamed the Device to HTC One, tried switching to 2.4 and 5 Ghz band, Unchecked WiFi Optimization... nothing is fixing this "lag".
Speaker issues - Still hearing a popping and crackling of the speakers, and I am seeing others are having the issue as well.
GPS - Went on my trip, I think I was getting the typical "Chicago GPS" lag before, as I would normally get a lock on with my GPS in 3 seconds or less while out in the middle of no where this past weekend.
I personally do not want to go through 15 phones trying to find one that has working WiFi, as it seems the One series has been having issues with WiFi since 4.3. Anyone have any suggestions?
Just browsing the forums for a WiFi issue my M8 has, to hopefully find a fix. This is what I have, not sure if it fits your symptoms as well:
Speedtest on network and bluetooth 11.39Mbps down / 3.85Mbps up
on network no bluetooth 13.98Mbps down / 3.98Mbps up
Speedtest on WiFi and bluetooth 2.53Mbps down / 5.53Mbps up
on WiFi no bluetooth 20.79Mbps down / 6.67Mbps up
Basically, if I keep my BT off, my speeds are fine and inline with what I expect to get, but if it's on it's at a crawl. Seems like WiFi and BT don't want to work in tandem. I haven't found much information on my issue yet, but I'm hoping to before I either do a a full reset or warranty replacement.
blutenchi said:
Just browsing the forums for a WiFi issue my M8 has, to hopefully find a fix. This is what I have, not sure if it fits your symptoms as well:
Speedtest on network and bluetooth 11.39Mbps down / 3.85Mbps up
on network no bluetooth 13.98Mbps down / 3.98Mbps up
Speedtest on WiFi and bluetooth 2.53Mbps down / 5.53Mbps up
on WiFi no bluetooth 20.79Mbps down / 6.67Mbps up
Basically, if I keep my BT off, my speeds are fine and inline with what I expect to get, but if it's on it's at a crawl. Seems like WiFi and BT don't want to work in tandem. I haven't found much information on my issue yet, but I'm hoping to before I either do a a full reset or warranty replacement.
Click to expand...
Click to collapse
No problems here with simultaneous bluetooth and WiFi. I am using a 5GHz router.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution
simon.n.jonez said:
I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution
Click to expand...
Click to collapse
I am struggling with Wifi speeds on mine. I am having to switch to 4g regularly.
I am not too worried yet as I have 8gb data, but eventually i'll be worried as it runs out lol/
The speed tests show a good speed and ping, but it disconnects or slows down/freezes a lot.
I'm waiting on updates.
Thanks for the reply.I get data fine over 4G too.the chappy wifi is annoying as I have wifi everywhere I go...but no 4G signal at home
simon.n.jonez said:
... I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.
Click to expand...
Click to collapse
Confirmed, same experienced here.
Didn't the z1 have this problem
That may depend on the router or its settings. Had the same "freeze" issue when connected to my AVM 7490 router set to use channel 100 for 5GHz. Ever since I changed it to channel 48 no more such problems so far.
My bluetooth is similarly awful, in both range and functionality.
WiFi constantly drops and freezes, always has a weak connection compared to my other devices.
Sony have always cheaped out on wireless chips for any of its hardware products, especially things like playstation products (PS4 wifi is the worst I've ever seen), but I didn't expect it for a £500 smartphone!
Ditto. Great 4G on a 10GB cap.
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
Out of various devices it's the only one, and I've had more devices on.
I'll change the chanel, clear dhcp allocations and usual stuff and see if there is any difference
Sent from my D6603 using XDA Free mobile app
Mine seems to have sorted itself out.had excellent wifi at home and up the parents.
Yeah for all their positives sony do pass on some crud wifi chips. Ps4 good example.
Sent from my D6603 using Tapatalk
I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.
mega_bite said:
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
Click to expand...
Click to collapse
Swapped it for another router (I got a random duplicate from my isp, glad I kept it) and the problems gone. Mostly. still drops from time to time. but usable
Jonathan-H said:
I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.
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Click to collapse
It seems to be random. My mate has a launch day model like me, and his WiFi is excellent to his 6 year old Sky wireless G router.
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
The same thing seems to apply to the Z3. So its a sony thing. My first Z3 the wifi and BT were unusable. 3rd Z3, and wifi is the best I've ever used on a mobile device, and I havent even connected to my AC network yet to try. Bluetooth I've yet to try though.
istrikerx said:
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
Click to expand...
Click to collapse
AVM Fritz!Box here, newest model, got it when I moved because I'm on a business contract, even though I didn't want it. Has a multiuser NAS, SmartHome and whatnot, and one app for everything.
But when on WiFi with my MacBook Pro, ping times sometimes go up to over 250 ms, then back down to the usual 12. I have no idea why, it doesn't happen when connected to it via Ethernet. Bandwidth itself never seemed to be an issue though, and the Z3 performs great with it though.
TL;DR: Trying a different router can make a huge difference.
I was having the same wifi issues...my network was saved, I kept re typing my password thinking maybe I entered it in incorrectly but kept getting the "Authentication Failed" message. I was able to get the phone connected to my home wifi buy simply hitting the "Forget" option...then it automatically read the IP address and accessed the network...smh hopefully this helps for Everybody else....or some at least
Hey guys, got my Moto X Play delivered on Tuesday and so far I'm loving nearly every aspect of it, the camera and the large battery are definitely an improvement over the Moto X 2014 that I upgraded from. However, one issue that seems to keep bothering me is the wifi. Basically it seems to constantly drop the connection for no reason at all, my Internet at home is provided by virgin media and the virgin hub is in modem mode and I'm using a TRENDnet router to broadcast wifi. No other devices in the house seem to have any issues connecting with this setup.
The moto x play seems to connect fine to both the 5ghz and 2.4ghz networks but after a couple of minutes they just seem to loose signal. The wifi icon in the status bar doesn't change to imply that this has happened but chrome or Netflix, etc will just get very unresponsive. The phone has been restarted several times since I got it, I have also tried 'forgetting' the network and re-entering the password (on both 5 and 2.4ghz) and I have also tried the setting in lollipop to change the wifi type from auto to 5ghz only and to 2.4ghz only but nothing seems to have any effect. Does this sound like teething problems that could settle down to anyone else or does it sound like a faulty device?
Has anyone else had any issues with this phone?
I had these issues when I bought my tablet and thought maybe it was the tablet. Then I tested the tablet at my brother house who had different service provider and it worked fine.
So maybe give it a go at a resturant or a friends house and see what happens.
P.S I was with Virgin Media aswell when I had these issues no idea if they are connected.
Sent from S3 via Tapatalk App.
Thanks Geordie Affy, i'm actually going to be at my parents this weekend so i'll give it a go on there and see if the situation improves
Hoping it settles down as i really don't want to go to the effort of returning it to amazon
Its most likely your router not your phone causing these issues.
No problem ... keep us posted [emoji106]
Sent from S3 via Tapatalk App.
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
jhaedee said:
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
Click to expand...
Click to collapse
I want to confirm that I have wifi issues too. Just received my device and wifi it's not working. I never had any issues with other devices in my house and I have lots of them. Phone seems to be scanning indefinitely.
Have a look if you have the same exclamation mark over the wifi icon?!
Any updates on your device so far?
No, mine is even more frustrating in that the icon remains the same whether I'm connected or not. I've spoken to a guy at Motorola on live chat this morning and as I'd done all the things he had suggested already he recommended doing a factory reset. At least that's one of the big advantages of this phone is that I can backup all my stuff to my sd card and eject it before reseting. Should make it a whole lot easier.
The only thing that seems to have made any kind of difference, and really, it could just be coincidence (as I don't know how these things work at a scientific level) but I reset the router this morning I. E. Turned it off waited a minute or two and turned it back on again and that seemed to improve things slightly. In fact I thought it had cured it as this morning I was unable to even get through one song on Spotify but since the reset I managed to get through an album and a b8t before the connection borked. Since then the signal had dropped out once or twice but not on the same scale as before.
Debating whether to bother with the factory reset now...
I somehow got my wifi working but now I am browsing and whole browsing experience no matter what website I am in is stuttering and lagging .Simple browsing in Google Play store remains the same jerky ,same thing observed on facebook app.
Even my friends Sony M works much smoother. I have tried both H+ 4g and wifi performance very inconsistent. Don't know what to think
Wifi is definitely slower on my Moto X Play than it was on my Galaxy S6. Just going by memory (which could be wrong), I want to say that my LG G3 and Galaxy S5 had better wifi than the X Play too. I only had it for half a day, but the 3rd gen Moto G even seemed better.
I do have an odd issue with the wifi that is annoying but easily fixable (thankfully). Every time the phone boots up, I get the exclamation mark over the wifi icon and it just runs off my mobile data. If I toggle the wifi off and back on, then it connects properly to the wifi and no more exclamation mark. I have to do this every time I restart the phone though.
Hopefully an update will fix this.
How odd it is . I was playing with Moto G 3 gen and it was smoother that Moto X play.
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
jhaedee said:
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
Click to expand...
Click to collapse
Yeah I thought it would be the case. Had issues like this but never figured out why it happened tbh. Fortunarlely after a couple of months we changed our internet to BT and worked a treat (Minus BT going down haha)
Sent from S3 via Tapatalk App.
I've had issues with this as well. Appears to be connected but no data transmits while every other device works fine. Only happening on one old router not all. May have something to do with Motorola dropping the "ac" WiFi standard on this phone. More annoying is the phone being slow to pick up a cellular signal after leaving WiFi. I've had this happen often and for as long as 5 minutes.
I got my Motorola x play about two weeks and I've just noticed a few Wi-Fi issues. I'm connecting it too the super hub router provided by virgin media on the 5ghz signal and it was fine when I noticed if I held the phone by the top half in the palm of my hand instead of the bottom half, the signal strength shown by the icon in the top right hand corner would drop by half. Is anyone aware if the phones Wi-Fi aerial is on the upper reaches of the phone?
I too have noticed this. Thought it was all in my head which is why I hadn't mentioned it previously lol.
I haven't so far been able to replicate the issues you guys are facing with WiFi. Performance seems to be in general at least on par with my late Galaxy S4.
Sent from my XT1562 using XDA Free mobile app
This could also be a Android 5.x issue. I'm facing similar problems on my LG G2 running SlimLP. WiFi and also cellular seems to be dropping for no apparent reason and I have to manually reconnect. Interestingly though, my Nexus 7 WiFi 2013 doesn't have these issues running UberCM 5.1.1.
other problems with WiFi.
I have this strange problems. See if someone else has the same.
I used googled maps for GPS me to destination. When I am driving WiFi cut off and the phone use data. When I am arrive at destination. I go to McDonald. The phones can't connect to free WiFi at McDonald's. Even this is a saved network. I turn off then on the WIFI, still not connect.
Hi,
I've been using the XZs for nearly 2 months now and this issue is really bugging me. The wifi on my unit is very spotty and while the connection to the wifi doesn't drop, there a periods where there are no data transfers (no up and down arrows ) which makes my browsing or video watching slow. Playing online games is almost impossible since I kept on getting connection error. For comparison, my previous Z1 doesn't seem to have this problem.
I wonder if anyone else have the same problem and have any idea to overcome it.
Thanks.