[Q] wifi slow on new tablet! help! - General Questions and Answers

So here's the deal. I just bought a pipo u1 from pandawill.com. (so many problems with them... they didn't send charger, USB cord, or manual... long processing time... etc.) Now I have been using the tablet, and I am very pleased with the overall performance. I have no issues with the tablet itself. I still have to update to the newest English firmware when I get to a computer, but for the most part I see nothing wrong with the actual tablet.
My issue comes into place here... I am having horrible WiFi issues with the tablet. Before anyone tells me that the WiFi antenna is cheap, I just want to express that there is no signal issue. I have decent signal strength and it stays connected under most circumstances.
The weird part is that my download speeds are around 500kbps and uploads are around 1000kbps. That seems odd to me when my droid incredible pulls around 6.5 Mbps down/up.
I have scoured every forum I can find to fix the issue, but come up with nothing. The only possible fix I've found is to change the WiFi channel of the router, but that proves to be impossible for me as I do not own the router or have access to it. I did do the WiFi analyzer and found out that the router is using channel 1 which from my reading I found is generally standard.
The other problem that my WiFi has is dropped signal. I never drop signal during normal course of events, but I do drop under heavy download attempts such as downloading from Google play store or streaming videos online. This is the weirdest thing about the problem, since I don't drop at any other time. The drops generally only happen during streaming, but like I said it has happened when downloading from the play store occasionally.
My question is this. Is there any way to fix my issues without access to the router? And what reasons could there be for the problems I have?
Any information would be appreciated, I would hate to think that this tablet is junk. This thing is amazing for the price I paid, and out performs my grandmothers kindle greatly. If I can fix this WiFi issue I will be golden.
Also, I spoke with another person who owns a pipo u1 and they have none of these issues at all, so I don't think the tablet itself is the issue unless I just got a bad one. But I have no other issues really. Thanks in advance.
First time poster, long time reader. Hope I did the post right.

Test it in other wifi networks. If the problem persists, send it back.

Related

[Q] Nexus S extremely poor wifi

Hello there,
i know that this topic has been already debated several times but I couldn't find any solution to it.
I'm running MIUI 1.8.19, android version 2.3.5, kernel version 2.6.35.7-g3cc95e3, baseband I9023XXKB3.
Wifi signal is extremely weak, few meters away from any router and the connection becomes extremely unstable making the wifi experience a total nightmare.
I've been previously tried NSCollab and also different baseband configuration files but nothing seems to get things better.
For what is worth (even though the wifi is bad anywhere and with any router) my router is a Linksys WRT150N running on DD-WRT.
The Nexus S wifi thing seems to be a little bit controversial. Some users seem having no problem with it, some other experience the same problems i do.
Question #1: is that a hardware, software or both kind of problem?
question #2 : is there any workaround that would allow me at least to comfortably browse the internet from my bedroom (5-6 mts away from my router) without getting disconnected every other 30 sec?
Thank you in advance,
D.
You kept a phone that can't hold a wifi connection over a distance of 5m? I'd have returned it on day 1.
It's normal that the distance of WIFI on smartphones is less than say a laptop or pc, but 5m is definitly not normal.
Verify w/ other wifi networks, same problem = return it. If not, bad luck, might be the combination of your phone + the router not working properly.
You can try changing radios to see of that improves your situation, for some it did.
Yes, it is normal having a weaker wi-fi but my blackberry has no problem at all. it is the nexus and it seems to be quite a widespread problem around the globe.
Well i was abroad on business and couldnt return it. Just looking for clues....
I know that netarchy's kernel uses updated wifi drivers, you can try flashing that and see if it does anything.
Sent from my Nexus S using xda premium
Hi there,
i tried several kernels: netarchy, matrix and also installed MIUI and also tried the MIUI Brainmaster ROM. Same result: in my bedroom the wifi signal score a miserable -85/90 db. Is there any kernel out there optimized for wifi? I mean, it seems that the wifi weakness on the nexus S is a common problem.
Thank you in advance.
It sounds as though you have a hardware problem or a router problem. I have to go to a room in the other side of my house to get -90 db and even then it doesn't disconnect. I have to get about 200 feet away before it disconnects.
Sent from my Nexus S using XDA App
Also it might have something to do with interference on whatever channel you are connecting on but I don't really know enough about wireless networking to help you troubleshoot that.
Sent from my Nexus S using XDA App
What i'm wondering is wheter Samsung uses different wifi chipset on the same phone cause i'm not the only one complaining about it. just google "nexus s weak wifi" and you'll see hundreds of people with the same problem.
still wondering if there's a software solution to it.
caravaggio971 said:
What i'm wondering is wheter Samsung uses different wifi chipset on the same phone cause i'm not the only one complaining about it. just google "nexus s weak wifi" and you'll see hundreds of people with the same problem.
still wondering if there's a software solution to it.
Click to expand...
Click to collapse
It has been documented that the Nexus S uses an under powered wifi chip. The chip uses less power but with that comes a weaker signal.
mine seems to be weaker than average...
Yours does seem weaker than normal, but no nexus s has decent wifi range.
What I have done is purchase 2 old linksys wrt54gl routers, have them both loaded up with DD-WRT and then link them (bridged mode or WDS if you prefer) and situate the routers in either end of my house. I have a decent sized 3 bed detached house, with a 70ft garden, I can now get a reliable wifi connection near the end of my garden on my nexus, where as previously I couldnt get to the back door
Might be an old thread, but I just traded my trusty HD2 for a Nexus S and god I hate the WIFI reception on this thing.
I am on stock 2.3.4 Rooted with KD1 radio and 2.6.35.14(Pete's) kernel. Tried just about anything out there, and nothing worked out.
Being a Pure Google experience phone, I was expecting a lot more happening for this phone, but it seems that my 2009 released HD2 was way better for all it had to offer.
Subscribing to this thread!
WIFI is fine for me, same as with HTC Desire, and stronger than iPhone 3G...
Its terrible on my Sprint Nexus.
Where I have an Ipod touch and a LG Optimus, they get an 'excellent' connection anywhere in the house. The Nexus drops the connection all the time, shows a 'poor' 5Mbps connection.
Will swapping the phone do any good?
OK.
I bought my Nexus S yesterday and I was soooo disappointed because of its poor wifi reception... But...
I am a network Administrator and a few minutes ago i just couldn't beleive that about 10 meters away from our Cisco Antennas i had about 89db signal so i started playing... and guess what i now have 55dbs at the same spot! What i found out is that Nexus S doesn't work well with High Frequencies so I disabled channels 8-13 and my AP had to work on the low channels and BAM! everything works fine now (My phone is in stock FW)
I hope I helped
Gorbi_gr said:
OK.
I bought my Nexus S yesterday and I was soooo disappointed because of its poor wifi reception... But...
I am a network Administrator and a few minutes ago i just couldn't beleive that about 10 meters away from our Cisco Antennas i had about 89db signal so i started playing... and guess what i now have 55dbs at the same spot! What i found out is that Nexus S doesn't work well with High Frequencies so I disabled channels 8-13 and my AP had to work on the low channels and BAM! everything works fine now (My phone is in stock FW)
I hope I helped
Click to expand...
Click to collapse
Awesome tip! Thank you so much
I found this channel number which it uses to make no difference to the wifi performance.
I tried channels 1,6,11, no difference.
The phone just has poor wifi.
As a note, usually I don't use the low channel '1', as this gets interference from microwaves more than the upper channels.
just bought a Nexus and and experiencing heavy wifi issues.
I tried changing AP channel but doesn't fix.
Testing signal strenght with a LG Optimus one for comparison:
1- LG: -72db. stable
2- Nexus S: -85db web pages loading fails quite often.
Tomorrow my NS will return to the store. Bye Bye

[Q] Very Slow Wifi (Family Edition)

So I have a Xoom FE, obviously, and when I'm browsing the internet in the stock browser, browsing the market, watching netflix, anything that requires internet in general is incredibly slow. Like almost unusable.
I know my internet is fast enough because both of my computers and other devices (Xbox, Droid, Sony Blu-Ray) fly on my network. We use a good Netgear router that's a full a/b/g/n dual band device running on 2.4 and 5Ghz.
The browser is usually painfully slow no matter what, and any of the apps that have anything to do with video are just pathetic. No videos load quickly, mainly in the YouTube app or when browsing to a video on the web, IGN for an example. Once they load enough they rarely keep playing for very long before stopping to buffer, and that's very noticeable in Netflix especially.
I've done Google searches and tried nearly everything that's been suggested, but most of that stuff is for the original Xoom. Not many seem to have gone for the FE. If anyone has any ideas on what I can try I'm open to ideas, even including the router settings. Like I said my internet speed is fine, I can stream 4k YouTube clips without buffering on my PCs.
Gosh over 100 views and no suggestions! Not even 1? Man...
Does this happen on other wireless networks? Or only on your own?
Sent from my Xoom using Tapatalk
I have the family edition and I have great internet speed. I have a pc, laptop, xbox 360, evo 3d, Hp touchpad, and the xoom FE all on the same router and still the xooms internet is fast. So it might be a router problem for you
Sent from my PG86100 using xda premium
That's what I was trying to isolate.
Sent from my Xoom using Tapatalk
I haven't really used it on another router for any significant length of time. Unfortunately that means I can't isolate that as a problem either. In a couple weeks I'll be staying at a house with wifi when I go skiing, I'll definitely be paying attention to the speed there.
Its definitely the worst with video, whether it be flash or the youtube app itself the video just loads incredibly slow. Flash videos are nearly unwatchable if not because of the speed because of the glitching. Something I saw hadn't been fixed in the Xoom 2 when I read Engadget's review.
Sent from my SCH-I510 using XDA App
I watch videos just fine. YouTube, netflix all that good ish with no problem
Sent from my PG86100 using xda premium
Run Speedtest. If it's slow compared to your laptop, then try changing the wifi router protocol. If it's using WEP, try changing to WPA. I had this issue with my nook color and changing to WPA fixed internet speed issues.
Well I ran a speed test on all the devices I have. My laptop, Droid Charge and my desktop (which is hardwired) all reached just about 5mbps. That isn't bad, my AT&T DSL is supposed to peak at 6. This stupid thing hit under .5mbps, notice that POINT. That's less than half 1mbps. Thinking it might just be the browser I downloaded the app (which doesn't have a honeycomb version apparently), it fared slightly better with about 1.5mbps. Both tests had a ping of about 400ms, while all other devices were less than 20ms.
The router is already set to WPA, so I'm not sure what else to try. I'm thinking about trying the push button connect on the router to see if it helps.
Got netgear?
Just got fed up with mine after 2 years.
Granted it was draft n, and dropped the ssid broadcast daily, but even wired it slowed to a crawl most likely due to spi (stateful packet inspection). Try without it on if you got it.
Or buy a cisco router (they bought linksys). All my phone, tablet and pc related connection issues stopped when I replaced mine.
Sent from my DROID3 using xda premium
Homestar1217 said:
I haven't really used it on another router for any significant length of time. Unfortunately that means I can't isolate that as a problem either...
Click to expand...
Click to collapse
Try to find a free WiFi hotspot near you and go there to test it. There has to be some where near you that has free WiFi.
Our local McDonalds in my podunk town of 5000 has free WiFi.
It is worth a try.
did you ever find a solution to your problem? I'm experiencing slow download; choppy flashplayer, youtube is pretty much useless. i'm on cable with wi-fi modem. i'm beginning to think its the crappy modem provided by the cable company. but my desk top and net book are doing fine. anywho, any input would be greatly apreciated
---------- Post added at 10:29 PM ---------- Previous post was at 09:52 PM ----------
did you ever find a solution to your problem? I'm experiencing slow download; choppy flashplayer, youtube is pretty much useless. i'm on cable with wi-fi modem. i'm beginning to think its the crappy modem provided by the cable company. but my desk top and net book are doing fine. anywho, any input would be greatly apreciated
I never did find a solution. The symptoms you listed there are exactly what I'm living with. I haven't the slightest idea what might be causing it. The router appears to make no difference as I use it everywhere I go and the symptoms never go away for me. It's still useable, but slow. The other thing that bugs me is the browser's lovely habit of just force closing whenever it feels like it. Very annoying. I'm holding out hoping the ICS update can bring some fixes for us.
What ROM are you using? (Stock, Rooted? EOS ROM?) What type of router do you have?
Details can help you. 5 Mbps is horrible. If you're sharing that bandwidth with other active nodes, then that's even worse.
I have a Netgear WNDR3700 router. This one here. I'm on the stock rom, un-rooted. There's plenty of devices in my house sharing the network for sure, but only about 3 at a time are actively using the internet. Most of the time less than that. 6Mb DSL is the fastest thing we can get where we live (there's no cable in the middle of nowhere).
As I said before, even with many devices using the internet at the same time, my Android phone and all my other devices EXCEPT my Xoom speed test at near 5Mbps. The tablet is lucky to hit 1.5Mbps. I just don't get it. I haven't noticed the slowdown on any other routers, but honestly I don't use it much for the web outside of the house, just mainly reading and games.
I use a number of testing devices, and the Motorola Xoom Family Edition is by far the quirkiest--there must have been severe quality control issues at Motorola with that tablet.
I ran into the incredibly slow Internet speeds. Oddly enough, restarting the device fixed THAT Family Edition problem... for now.
I really don't know what it is about this tablet, it just seems to run very slow. Even when I tethered it to my 4G LTE phone (I get about 15-20mbps where I am) it was slow to pull up videos and pages (pages loaded quickly once they started). I think it needs some optimization for sure. I have a feeling they swapped in some new hardware and didn't touch the software from the original Xoom and that's where our problems are coming from.
Hopefully they actually try with ICS, though my hopes aren't high that we'll even get it this quarter, or if we do that it will be any better.

[Q] Issues/Questions

Overall I am loving this phone. I have never had an Android phone this fast. I can't find a hint of lag on this thing.
I am, sadly, having a couple of other issues and want to get other peoples thoughts on things before I do anything "Drastic".
1) I heard somewhere they boosted the sound by 25%? If I have mine at full... I am hearing static and popping... like it is too much for the speakers. This is when I get a text/ringtone, or when I am playing a game (Robot Unicorn Attack for instance... don't judge).
2) Wifi.... I am getting weird "lag" when I am on wifi. Websites take longer to connect to and load... same with apps and the Playstore. Speed test I am only able to pull down 15MB/s. Low ping... but it takes forever (6-10 seconds) to connect to start the test. Have tried three different routers, same results (Netgear,an E3200, and a D-Link). Everything looks normal under settings. Full strength (in the room of the router... gets worse when I am downstairs). I unchecked the Wifi Optimization. Also it is doing this on 5 and 2.4 GHz.
3) GPS Lag - It seems to be taking longer than normal. I am going on a trip this weekend, and I will really get to test this then... but wanted to know if this is normal for an HTC device now a days (last one I owned was the Thunderbolt.... shivers, and GPS was always wonky).
Any help appreciated. Thanks!
1 - In my experience so far, the speakers are definitely louder, but I haven't found any distortion besides audio files that I artificially increased the volume on for previous devices.
2 - I haven't seen any WiFi lag yet. But I'm on vacation currently and the internet here is only 12mbps, instead of my 65mbps at home.
3 - The Engadget review noted some wonky GPS issues.
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Sent from the all new HTC One M8
NotATreoFan said:
1 - In my experience so far, the speakers are definitely louder, but I haven't found any distortion besides audio files that I artificially increased the volume on for previous devices.
2 - I haven't seen any WiFi lag yet. But I'm on vacation currently and the internet here is only 12mbps, instead of my 65mbps at home.
3 - The Engadget review noted some wonky GPS issues.
---------------
Sent from the all new HTC One M8
Click to expand...
Click to collapse
If you could... when loading up a web page or something... see if it is taking longer than normal to connect to a web page initially. Mine is acting like there is no internet... then all the sudden it loads up fine.
I am also noticing MMS is taking longer than normal to send (I had an S4 before this and it didnt take half as long... maybe it was compressing it more?)
I have just had radio issues in the past with HTC devices and want to nip them before it is too late.
meteron said:
If you could... when loading up a web page or something... see if it is taking longer than normal to connect to a web page initially. Mine is acting like there is no internet... then all the sudden it loads up fine.
I am also noticing MMS is taking longer than normal to send (I had an S4 before this and it didnt take half as long... maybe it was compressing it more?)
I have just had radio issues in the past with HTC devices and want to nip them before it is too late.
Click to expand...
Click to collapse
I've been browsing a good bit on WiFi and LTE in the past 2 days. Haven't noticed any lag prior to pages starting to load, at which point I just blame the slow internet here.
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Sent from the all new HTC One M8
Sadly I am still having this issue. Now that the phone has been out a week, anyone noticed anything?
I am not having issues connecting to the Wifi, I am just having issues connecting to the internet once connected to the Wifi. I have now tried this on 5 different home routers and several public Wifi areas and all the same results: going to a webpage has a delay anywhere up to 15 seconds before the page starts to load, and apps have issues connecting as well (Instagram will tell me unable to refresh, and Facebook will tell me I have no network connection). I have tried everything: Renamed the Device to HTC One, tried switching to 2.4 and 5 Ghz band, Unchecked WiFi Optimization... nothing is fixing this "lag".
Speaker issues - Still hearing a popping and crackling of the speakers, and I am seeing others are having the issue as well.
GPS - Went on my trip, I think I was getting the typical "Chicago GPS" lag before, as I would normally get a lock on with my GPS in 3 seconds or less while out in the middle of no where this past weekend.
I personally do not want to go through 15 phones trying to find one that has working WiFi, as it seems the One series has been having issues with WiFi since 4.3. Anyone have any suggestions?
Just browsing the forums for a WiFi issue my M8 has, to hopefully find a fix. This is what I have, not sure if it fits your symptoms as well:
Speedtest on network and bluetooth 11.39Mbps down / 3.85Mbps up
on network no bluetooth 13.98Mbps down / 3.98Mbps up
Speedtest on WiFi and bluetooth 2.53Mbps down / 5.53Mbps up
on WiFi no bluetooth 20.79Mbps down / 6.67Mbps up
Basically, if I keep my BT off, my speeds are fine and inline with what I expect to get, but if it's on it's at a crawl. Seems like WiFi and BT don't want to work in tandem. I haven't found much information on my issue yet, but I'm hoping to before I either do a a full reset or warranty replacement.
blutenchi said:
Just browsing the forums for a WiFi issue my M8 has, to hopefully find a fix. This is what I have, not sure if it fits your symptoms as well:
Speedtest on network and bluetooth 11.39Mbps down / 3.85Mbps up
on network no bluetooth 13.98Mbps down / 3.98Mbps up
Speedtest on WiFi and bluetooth 2.53Mbps down / 5.53Mbps up
on WiFi no bluetooth 20.79Mbps down / 6.67Mbps up
Basically, if I keep my BT off, my speeds are fine and inline with what I expect to get, but if it's on it's at a crawl. Seems like WiFi and BT don't want to work in tandem. I haven't found much information on my issue yet, but I'm hoping to before I either do a a full reset or warranty replacement.
Click to expand...
Click to collapse
No problems here with simultaneous bluetooth and WiFi. I am using a 5GHz router.
Sent from my HTC6525LVW using XDA Premium 4 mobile app

[Q] wifi and hardware buttons problems

So last Friday I bought the note pro (wifi only). Overall I'm pretty happy with it, but I've got a few annoying problems.
My first problem is that the wifi connection keeps falling, even when the signal is strong. I know that the problem is the tablet and not the router, because my cell phone (huawei honor 2) doesn't have any problem connecting to the wifi.
My second problem is that sometimes the hardware buttons stop working. Whenever this happens, the two software buttons only react to the s pen, they don't react to my finger anymore. After a while, this problem passes, but it keeps returning...
And finally, my third problem is that sometimes the screen turns off without a reason. Screen time out is set to one minute and smart stay is turned off.
So my tablet is the p900, bought new last Friday, the software is official and up to date and the device is unrooted. I tried a factory reset to solve these problems, but it didn't help... I really don't know what to do now Can you please help me?
Problems 2 and 3 are most likely case relared. Chances are you're using a case that has a cover that flips and this cover may have magnets to assist in keeping it closed as well as turning on/off the screen. There's no way to reduce sensitivity to the magnets so far. Only thing that can be done is experiment with how you use the case. As for wifi problems there aren't too many options. I would experiment with channels first and then test with other hot spots before moving onto a factory reset.
Thank you! Well, I am using a case like that, so I'm hoping that's the problem. As for the wifi, how do I change the channels? I'm sorry, I'm a total noob
simone1314 said:
Thank you! Well, I am using a case like that, so I'm hoping that's the problem. As for the wifi, how do I change the channels? I'm sorry, I'm a total noob
Click to expand...
Click to collapse
What you could do as a first shot is install wifi analyzer on the tablet and look to see how many other wireless networks are around. This would help you decide what channels to try on your router to see if you can improve things. You'd then log into the administration page of your router (from your PC) and make adjustments to the wifi network there.
If that doesn't help . . I'm not sure . . I've read in the past that some devices have issues with certain routers, not this tablet in particular but perhaps its an issue for your combination. I think I'd move to checking your tablet's performance on someone else's network and see how stable it is. If it's stable elsewhere then perhaps it's time for a new wireless router.
I have experienced the wifi issue once or twice. Turning wifi off and back on fixes it quickly. There may be some issue between the note pro and my router, but I am more inclined to say is a bug with the note pro. I have approx 12-15 devices on my network all the time and never experience this same issue on any of them, my router is the Asus ac66r (best buy version of the ac66u).
Either way it doesn't bother me much, but I would find your other issues little more annoying.
tjb433 said:
I have experienced the wife issue once or twice. Turning wifi off and back on fixes it quickly. There may be some issue between the note pro and my router, but I am more inclined to say is a bug with the note pro. I have approx 12-15 devices on my network all the time and never experience this same issue on any of them, my router is the Asus ac66r (best buy version of the ac66u).
Either way it doesn't bother me much, but I would find your other issues little more annoying.
Click to expand...
Click to collapse
I have also experienced Wi-Fi issues with my 12.2 note. I turn Wi-Fi off and then on as well, I have the Asus 66U/Apple Extreme and experience issues with both Wi-Fi systems. I believe this issue is relative to the Note Pro as well.
Peace and blessings,
Azeke

Moto X Play WiFi Performance Issues

Hey guys, got my Moto X Play delivered on Tuesday and so far I'm loving nearly every aspect of it, the camera and the large battery are definitely an improvement over the Moto X 2014 that I upgraded from. However, one issue that seems to keep bothering me is the wifi. Basically it seems to constantly drop the connection for no reason at all, my Internet at home is provided by virgin media and the virgin hub is in modem mode and I'm using a TRENDnet router to broadcast wifi. No other devices in the house seem to have any issues connecting with this setup.
The moto x play seems to connect fine to both the 5ghz and 2.4ghz networks but after a couple of minutes they just seem to loose signal. The wifi icon in the status bar doesn't change to imply that this has happened but chrome or Netflix, etc will just get very unresponsive. The phone has been restarted several times since I got it, I have also tried 'forgetting' the network and re-entering the password (on both 5 and 2.4ghz) and I have also tried the setting in lollipop to change the wifi type from auto to 5ghz only and to 2.4ghz only but nothing seems to have any effect. Does this sound like teething problems that could settle down to anyone else or does it sound like a faulty device?
Has anyone else had any issues with this phone?
I had these issues when I bought my tablet and thought maybe it was the tablet. Then I tested the tablet at my brother house who had different service provider and it worked fine.
So maybe give it a go at a resturant or a friends house and see what happens.
P.S I was with Virgin Media aswell when I had these issues no idea if they are connected.
Sent from S3 via Tapatalk App.
Thanks Geordie Affy, i'm actually going to be at my parents this weekend so i'll give it a go on there and see if the situation improves
Hoping it settles down as i really don't want to go to the effort of returning it to amazon
Its most likely your router not your phone causing these issues.
No problem ... keep us posted [emoji106]
Sent from S3 via Tapatalk App.
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
jhaedee said:
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
Click to expand...
Click to collapse
I want to confirm that I have wifi issues too. Just received my device and wifi it's not working. I never had any issues with other devices in my house and I have lots of them. Phone seems to be scanning indefinitely.
Have a look if you have the same exclamation mark over the wifi icon?!
Any updates on your device so far?
No, mine is even more frustrating in that the icon remains the same whether I'm connected or not. I've spoken to a guy at Motorola on live chat this morning and as I'd done all the things he had suggested already he recommended doing a factory reset. At least that's one of the big advantages of this phone is that I can backup all my stuff to my sd card and eject it before reseting. Should make it a whole lot easier.
The only thing that seems to have made any kind of difference, and really, it could just be coincidence (as I don't know how these things work at a scientific level) but I reset the router this morning I. E. Turned it off waited a minute or two and turned it back on again and that seemed to improve things slightly. In fact I thought it had cured it as this morning I was unable to even get through one song on Spotify but since the reset I managed to get through an album and a b8t before the connection borked. Since then the signal had dropped out once or twice but not on the same scale as before.
Debating whether to bother with the factory reset now...
I somehow got my wifi working but now I am browsing and whole browsing experience no matter what website I am in is stuttering and lagging .Simple browsing in Google Play store remains the same jerky ,same thing observed on facebook app.
Even my friends Sony M works much smoother. I have tried both H+ 4g and wifi performance very inconsistent. Don't know what to think
Wifi is definitely slower on my Moto X Play than it was on my Galaxy S6. Just going by memory (which could be wrong), I want to say that my LG G3 and Galaxy S5 had better wifi than the X Play too. I only had it for half a day, but the 3rd gen Moto G even seemed better.
I do have an odd issue with the wifi that is annoying but easily fixable (thankfully). Every time the phone boots up, I get the exclamation mark over the wifi icon and it just runs off my mobile data. If I toggle the wifi off and back on, then it connects properly to the wifi and no more exclamation mark. I have to do this every time I restart the phone though.
Hopefully an update will fix this.
How odd it is . I was playing with Moto G 3 gen and it was smoother that Moto X play.
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
jhaedee said:
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
Click to expand...
Click to collapse
Yeah I thought it would be the case. Had issues like this but never figured out why it happened tbh. Fortunarlely after a couple of months we changed our internet to BT and worked a treat (Minus BT going down haha)
Sent from S3 via Tapatalk App.
I've had issues with this as well. Appears to be connected but no data transmits while every other device works fine. Only happening on one old router not all. May have something to do with Motorola dropping the "ac" WiFi standard on this phone. More annoying is the phone being slow to pick up a cellular signal after leaving WiFi. I've had this happen often and for as long as 5 minutes.
I got my Motorola x play about two weeks and I've just noticed a few Wi-Fi issues. I'm connecting it too the super hub router provided by virgin media on the 5ghz signal and it was fine when I noticed if I held the phone by the top half in the palm of my hand instead of the bottom half, the signal strength shown by the icon in the top right hand corner would drop by half. Is anyone aware if the phones Wi-Fi aerial is on the upper reaches of the phone?
I too have noticed this. Thought it was all in my head which is why I hadn't mentioned it previously lol.
I haven't so far been able to replicate the issues you guys are facing with WiFi. Performance seems to be in general at least on par with my late Galaxy S4.
Sent from my XT1562 using XDA Free mobile app
This could also be a Android 5.x issue. I'm facing similar problems on my LG G2 running SlimLP. WiFi and also cellular seems to be dropping for no apparent reason and I have to manually reconnect. Interestingly though, my Nexus 7 WiFi 2013 doesn't have these issues running UberCM 5.1.1.
other problems with WiFi.
I have this strange problems. See if someone else has the same.
I used googled maps for GPS me to destination. When I am driving WiFi cut off and the phone use data. When I am arrive at destination. I go to McDonald. The phones can't connect to free WiFi at McDonald's. Even this is a saved network. I turn off then on the WIFI, still not connect.

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