[Q] [Repair Question] [Hardware] Broken Screen Options - Please advise? - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

I have a Sprint Galaxy S5. Unfortunately it had an accident and fell screen first.
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[if image fails to load, direct link: https://www.dropbox.com/s/0by59it1wk8xy1m/IMG_0002.JPG?dl=0]
It powers on, all sensors function fine, the digitizer works, the touch sensor works, and the rotation works. The insurance deductible is $180 I believe. I dont want to pay that and risk getting a refurbished phone since it is only 2 weeks old.
Are there outfits that are NOT Samsung Repair that can replace the glass? That is all that seems to be broken.
Also are there other things that are possibly damaged that i am not aware of? it fell from about chest hight while texting onto a concrete sidewalk screenside first. Everything works so far it's just very finger slicey. Advice on what is also possibly broken or could break if not careful until i finally get it fixed would also be great. Thank you.

Quick search found these links.
Galaxy S5 teardown: New design makes repairing a cracked screen much easier
http://www.cnet.com/news/galaxy-s5-teardown-new-design-makes-repairing-a-cracked-screen-much-easier/
Amazon repair parts
http://www.amazon.com/display-Screen-Digitizer-Assembly-Samsung/dp/B00JOZWEDS
You also need the tools and skill. I wouldn't try on a new phone. If you rip it apart and ruin it insurance doesn't cover that.
Then you have this option to keep your phone which will be "refurbished" afterwards.
http://www.ubreakifix.com/samsung-galaxy-s5-glass-lcd-replacement/

Related

[Q] Dropped Xoom - now screen random displays like this

I recently dropped my Xoom (in a case onto a carpeted floor). It semeed to survive but now the display shows distorted colors like the sample attached. I thought it might be a loose connection but I can be working away and the screen will revert to normal and stay that way for days.
And I can suspend it while it's okay, come back to it and the display is corrupt again.
Can anybody work out what could be going on? I would prefer not to have to replace the screen but I don't really know if that is the issue if it reverts back to normal all the time.
Thanks
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The screenshots look fine to me, how about upload the images of your LCD screen not screenshots.
Chaosgod27 said:
The screenshots look fine to me, how about upload the images of your LCD screen not screenshots.
Click to expand...
Click to collapse
Silly me. The screen shots look distorted to me also because I was posting on the device!
Yeah looks like a loose connector to me. You may be able to fix it if it was a soldering joint. I guess the repair can do the same thing.
I dropped my tablet recently and the screen got screwed like yours, but mine is worse. I don't know too much about hardware, but I think that it's the crystal that broke, so it may be hard to fix :/. Anyway, if you get it back working I hope you to share some info with me, as well I will do if I get working .

[Q] Broken Digitizer or LCD?

Hi everyone,
Wondering if anyone can help? Basically, I got into a car accident and my phone was damaged. The image is reversed and the touch screen is somewhat insensitive.
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The red streaks is just from the flash. Anyone experienced the same? Should I repair it or just give it up and buy a new one?
Thanks for your help.
Similar problem
I have similar problem. Touch in N5 was insentensive too and today something happened. I have Spigen Ultra Hybrid Case, so I think it shouldn't be problem, that my N5 fell from 1m high. Or maybe it is a problem? Now screen doesn't work, it only highlights a bit when it should display something. Touch doesn't work too, of course. I know that my N5 is still alive, because of vibrations and LED. I can hard reset my phone with 10s pressing power button, but I can only feel vibrations and a bit grey not dark screen.
Is my screen damaged? Or only software? I hope it's only the software, because I would prefer to do it myself, not to call RMA.
Does anyone know any way to control my phone via PC? Connected by USB or Wifi (I have remembered WiFi).
Sorry for my language (grammar etc.), I'm not American or British.
Dropping your phone will not damage software. You can access your phone via fastboot. I don't think it'll help. Your best bet is to send it in for repairs.
I've had car insurance cover a new laptop that damaged in a crash before. I live in Florida in the US though. Maybe its worth a shot for you too?
Sent from my Nexus 5 using XDA Free mobile app

Touchscreen dead zone on Z3, sony have refused repair under warranty

Hi there! First time poster here. I purchased my Z3 around 10 months ago. A month ago I noticed a dead spot in the touch screen and you couldn't press certain letters in portrait mode without hitting other keys. I sent it off and long story short, sony voided my warranty under physical damage. This damage is a 0.5mm gap in the "waterproof" seals on the phone. I escalated my claim, there were no other signs of damage so it wasn't me and was covered by the phone case since the purchase date. They sent it back and still refused.
Today when I received it, I switched it on and there was static on the screen (the setup was jumping all over like something off a horror film), it also has several new scratches all over it. I performed the touchscreen test on the service menu. I'm not sure how to post my pictures but it curiously is in the exact same position as another user posted here a year ago:
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Now this touchscreen issue is obviously what was wrong before, and what Sony refuses to fix because of some "physical damage" not caused by me. What do you think I can do? Clearly this was a faulty handset with the touchscreen, but they don't acknowledge that. Also with the new damage since they sent it back to me. Surely I have some rights here? Is there any way to fix the touchscreen?
Many thanks in advance!
Edit
The image does not seem to have worked, it's post number 22 on this page:
http://forum.xda-developers.com/z3-compact/help/touch-screen-unresponsive-t2911133/page3
http://forum.xda-developers.com/z3-compact/help/touch-screen-unresponsive-t2911133/page3

t-mobile Note 5: different revision?

I received a "t-mobile replacement" for my "insurance refurbished Note 5" . Look at the differences. The one on the right is either an old hardware revision or a bad refurbished.
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The CPO (certified preowned) I bought is the newer style with FCC stuff on the bottom back.
Sent from my phone...
i see a Note 5 that had the back glass replaced. The picture of the lense - idk what I'm looking at. Be specific when you post stuff like this. It looks dirty either inside or outside but idk what is going on.
Why did you use your insurance?
Tmobile is good at many things; refurbishment isn't one of them. They send I my self and a friend of mine have both received refurbished devices that should not have been able to pass quality control with even a cursory inspection.
Samsung did make a change on the S-Pen piece that was getting broken when you inserted it in backwards.
heygrl said:
i see a Note 5 that had the back glass replaced. The picture of the lense - idk what I'm looking at. Be specific when you post stuff like this. It looks dirty either inside or outside but idk what is going on.
Why did you use your insurance?
Click to expand...
Click to collapse
They didn't have my previous phone so they sent the N5 instead. Yeah, the lense is dirty inside. T-mobile replaced it with no question asked.

S10e display manufacturing error?

Hi guys
I am really having some trouble loving my S10e. The phone would be great - if it wasn't for the screen. The glass is simply glued on the front and thus sticks out by 0.75mm. The corners are not rounded but quite sharp. When I put the phone to my ear, the sharp end scratches my ear and it feels uncomfortable. On top of that, with the glass being exposed like that, it obviously lead to it cracking within the first 3 weeks (see
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).
Is this the same for all S10e? I have searched the Internet for any reviews or complaints mentioning this issue, to no avail. I simply can't believe that this is normal (I have never seen a phone with the glass glued on like that).
Cheers,
Will
This sounds like a faulty handset to me. You'll need to see if you can get it replaced under warranty.
Unfortunately as with all Android phones, this will mean sending your current handset off somewhere and waiting up to 2 weeks to have it inspected, repaired or replaced. You'll need to make sure you have a spare handset lying around. This is one of the things I hate about Androids compared to iPhones. Maybe try putting on a case to see if it helps?
If you had an iPhone, you'll have been able to book an appointment and have your iPhone replaced the same day.
Hey Wutang, thanks a lot for your reply! And all along I thought the glass being glued on like that was (a little silly but) normal for the S10e. I have contacted Samsung again, so I guess we will see.

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