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Help! I took the phone out of my pocket and it won't turn on. Tried pulling the battery. Plugging into wall charger does not light up the LED. Tried holding down power button, holding down volume button and then press power button. No response... Any other suggestions?
Has my phone died? I only got it on Friday, and is all stock. Have not rooted, never dropped or wet the phone. This is not good.
At least it's brand new and you can get another. Sorry man
Take it back and get a replacement
Sent from my Desire HD using XDA App
Yeah, I might have to take it back for replacement. This is not good... I hope it's just an isolated incident. Usually with an iPhone or Captivate, pretty easy to reset and bring back to life... Now I'd be scared to root and flash ROMs in the future if so easy to die.
Was your phone rooted? What Rom did you install?
Sent from my Inspire 4G using XDA App
calin75 said:
Was your phone rooted? What Rom did you install?
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
My phone is completely stock. Never rooted and have not flashed any ROMs at all. Have not even sideloaded any apps.
Just got it exchanged for a brand new phone. The Costco cell booth guy couldn't get it started either. Hopefully won't happen again.
javanutsy said:
Just got it exchanged for a brand new phone. The Costco cell booth guy couldn't get it started either. Hopefully won't happen again.
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Click to collapse
Costco ROCKS. 90 days of no questions asked exchanges.
and that's why i pay for insurance!
darkbluexplorer said:
and that's why i pay for insurance!
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Click to collapse
Any new phone would be covered in the OP's case as it's within the return window and warranted by the mfgr. Insurance wouldn't need to be used.
Strange, hope it doesn't happen again!
i haven't had any issues with mine. sounds like a defective product from the box. glad you got it taken care of.
stooopid
My girlfriend bought this phone last night after i hyped it up cuz i have the evo. Anyway she got it home let it fully charge we went to use it and the screen wouldn't come on but if you held it to the light you could see all the capacitve dots (don't know if thats what they are) in the screen and you could see the clock and icons almost as if the screen was on without the backlight. so we had to pull the battery it worked for a about 15 minutes while i showed her stuff and when i went to log into the market i got a "force close" error and the htc splash screen came up and then it kinda did an awkward boot loop thing. it wouldnt stop so i pulled the battery again and now it is dead just like the OP phone no charging lights anything. i've read around the net a little bit and it don't sound like an isolated thing. i'm taking her phone back today but i don't know if i should have her stay with that htc or go toward the xperia that she was eye-ing up. sorry for the 5 page story
Well, my inspire started the rebooting randomly thing a few weeks ago. I didnt think much of it because it would only happen maybe once a week. But that got a lil worse, started happening more and more. A couple of days ago my Inspire would not stay on. Right after powering on, it shows the HTC logo and actually boot all the way to the home screen, then shuts off. The only way I can keep the phone on is if connected to power. I suspect the battery died. The battery indicator says battery is fully charged. Tried wiping battery stats, did nothing. Unrooted and returned to stock and S-on. Went to ATT store and was given a number to call for a replacement or i can go to 1 of 3 service depot locations where I can get a replacement.
Can't wait to get a new one. Just sharing
Dan
dan09wrx said:
Well, my inspire started the rebooting randomly thing a few weeks ago. I didnt think much of it because it would only happen maybe once a week. But that got a lil worse, started happening more and more. A couple of days ago my Inspire would not stay on. Right after powering on, it shows the HTC logo and actually boot all the way to the home screen, then shuts off. The only way I can keep the phone on is if connected to power. I suspect the battery died. The battery indicator says battery is fully charged. Tried wiping battery stats, did nothing. Unrooted and returned to stock and S-on. Went to ATT store and was given a number to call for a replacement or i can go to 1 of 3 service depot locations where I can get a replacement.
Can't wait to get a new one. Just sharing
Dan
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Click to collapse
That sux. You're the first person I've seen here on XDA with that issue, that I can recall, at least, so I think it's safe to say it was an isolated incident...
Unlike the Samsung Captivate, where it was a frighteningly common occurrence.
Did you actually try another battery? Just curious.
(Your better off getting a replacement, as you are doing, because you don't want to be paranoid 24/7 of your phone shutting off, if indeed it's something defective internal to the phone itself.)
Inspired Ace 1.0.1¦ XDA Premium
replace it, easier troubeshooting. that way you'll know if its the inspire or just that one phone
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
Four-Fifty-X said:
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
Click to expand...
Click to collapse
You must be very unlucky to have 3 bad devices!
Four-Fifty-X said:
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
Click to expand...
Click to collapse
I suddenly dont feel so bad lol
My inspire's bottom cover sticks out about 1mm on the right side. I love the phone, but the covers are just bad design.
Update:
It is the battery, went to ATT and they put in a loaner battery and phone is fine. Sucks though they didn't have a battery in stock, or a new one to give me well anyway, they're shipping the battery to my house. should be here tomorrow or saturday.
Kinda sucks i had to return my phone back to stock and unroot and s-on. oh well... rooting is fun
Four-Fifty-X said:
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
Click to expand...
Click to collapse
Yeah, unfortunately I have to agree. I have 2 here and both have different issues. One has a perfect screen but the covers fit like ****. The other has a screen that is totally out of whack and other little quarks not worth mentioning. Nothing to get worked up about but man. I also know that allot of inspires get returned for bluetooth issues and you may have guessed battery is **** issues. I love this phone,hell I have 2, but man what is the deal with htc's quality control. And whoever the fluck decided to put this tiny ass battery in this hog is wonked in the head.
The only thing I don't like about my phone is the stupid battery cover. The first time I tried to open it back up after installation I think I broke or bent a guide tab, because the door sticks out a hair more than original. But I have a case, so its not bothering me.
Sent from my Desire HD using XDA App
Update:
Finally received my battery replacement from ATT warranty. Phone is working again!! woot! Already re-rooted So Happy!
Just sharing.
Replace the battery, clearly its the problem..
COuldve been worse. I should complaint to At&t or HTC and get a new battery so I can replace if my Inspire died hahahaha.
Anyone have their screen blink/flick on startup, on when you see sense rings for unlock. This doesnt happened all the time but you will notice it once awhile.
Is this hardware issue or software? Its not custome Rom I'm running. I tested out other and it sometime occur. On HTC One X it mention about this also.
Any input would be helpful. I don't like to flash Rom all over too see what caused it.
Sent from my HTC VLE_U using Tapatalk 2
I had an issue with Apex launcher. Every time I would select a folder on the home screen, the screen would pixilate, tile and flicker, not in that particular order. I uninstalled Apex and now everything is fine.
I read that the type of screen used on the One S has a type of matrix pixel or something that can be seen by a trained eye. Could that be what you are seeing.
hTc One S
I've been testing with this flickering. It noticeable if I restart my phone and look at the screen before the "sense ring" pop up. The screen will flick once. This occur on stock, custome Rom so I might think the hardware is acting up. This issued is known on HTC One X.
I restore back to stock Rom and move between app it also flick. Messed with brightness seen to help, but once I select auto brightness it come right back.
Man I'm not happy
Sent from my HTC VLE_U using Tapatalk 2
Talked to Htc rep. they might consider the display went bad. Usually, the screen shouldn't blink. Even when I reopen an app..it still flicker and turn black screen.
Next steps called back Tmobile and demand a exchange because I'm not happy with my $600 phones..that blink like strobe lights
Maybe I should never buy the first patch that released on launch day. LOL
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
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Click to collapse
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
x1tyme said:
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
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Click to collapse
Well it was weird, it was fine last night, even had done a backup on clockwork. took it off the charger this morning and restarted it. looked at it later and half the screen was like that. I restarted the phone again and it only did what you saw, tried restart couple times still came back but later on as I was finally leaving home I was texting someone and it just went away?? tried restarting it again nothing... not coming back?? no idea why. I did see on youtube another person with a one X doing the full screen like that, SCary.
I would return it but I'm rooted 2 months in and had to buy from someone else's upgrade so I'm not even sure what they'll tell me if I take it to the store or talk to HTC
I got replacement from T-Mobile since there 90 days exchange warranty and guess what? My screen still does it. I went ahead called HTC for advice and rep. Told me it just parts of O.S.
For yours side, if you sent to HTC for a repair. They might check if you tamper with phone and will charge extra :what:..
Hopefully it won't do it.
Sent from my HTC VLE_U using Tapatalk 2
only once in a while, when on lowest brightness, the screen would flash up very bright, after pressing the on button but than goes back to set low brightness.
Don't have an Issue like in your video
I've reverted the phone back to stock, not only does it still do it, but it was doing it while on the restoring mode. I've called T-Mobile, they are sending me a new phone. Unfortunately now I will be getting a refurbished phone. Pretty unnoying.... Hope its not defective too in some ways.
Sent from my HTC VLE_U using XDA
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
mattmann95 said:
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
Click to expand...
Click to collapse
Nope, that's all you.
On an other hand, my phone is only getting worst every morning I wake up.
Sent from my HTC VLE_U using XDA
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
Click to expand...
Click to collapse
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
victinlauria said:
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
Click to expand...
Click to collapse
Mine originally started on a random morning, I live in Cali and phone usually on my bed so granted it's not under the blanket I'd imagine it stays fairly warm at nights. tho I had touched the screen with wet hands before and I've always been curious if that would have done it. I did since get a replacement which I haven't babied as much as the original one, it's been few months and seems to handle itself fine now (crossing fingers).
But if it happened once, it will happen again, mine came and went couple times, here is couple vids of the way it got... but eventually instead making a transparent gray, it was a full shade of it blocking that half of screen that wouldn't go away.
https://www.youtube.com/watch?v=cUM1FiLeb0c&list=UUvGuDLwvPLcA79xqQvL_OHA&index=7
https://www.youtube.com/watch?v=zM8rZc1_Pbk&list=UUvGuDLwvPLcA79xqQvL_OHA&index=1&feature=plcp
https://www.youtube.com/watch?v=21OaktvRsWU&list=UUvGuDLwvPLcA79xqQvL_OHA&index=6
Title says it all:good:
It's a good phone, resolution is great on the display, sound is alot louder than other htc devices I have owned including one x international ver. lack of a kernel that has system rw while phone is booted bugs me a little(dna had the same problem before also) rw for system is only working in recovery in a flash .zip. Overall I'm pretty happy with my purchase.
I changed my HTC One X to HTC Butterfly. This is my 2nd butterfly because my 1st butterfly has a little problem, which is cannot charge until 100%, it stuck at 99% and continute charging (my led indicatior always on red). My 2nd butterfly doesnt have that issue but i can hear a "tick" sound on the bottom of the phone when i press on that (just beside the charging port,on the left). Do you guys think i had a defect butterly?
rayzha said:
I changed my HTC One X to HTC Butterfly. This is my 2nd butterfly because my 1st butterfly has a little problem, which is cannot charge until 100%, it stuck at 99% and continute charging (my led indicatior always on red). My 2nd butterfly doesnt have that issue but i can hear a "tick" sound on the bottom of the phone when i press on that (just beside the charging port,on the left). Do you guys think i had a defect butterly?
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Click to collapse
yeah, mine is solid(no tick) charging works fine
toolhas4degrees said:
yeah, mine is solid(no tick) charging works fine
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Click to collapse
Thx for the reply. I just got back from HTC Service Center here in my place and they say i can make another exchange for my butterfly because of that problem. But they said to me that my butterfly (Black) are out of stock and i need to wait around 1 week to get a new one. i thinking to bring back the phone to the dealer that sell the phone to me to ask for 1 - 1 exchange but the problem is the deal is really hard to negotiate:
The reason:
1. When i bring my phone back to the dealer to exchange the 1st one because of the charging problem, the dealer told that no handphone can charged until full except when i turn the device off. Im thinking "WTF"
2. He told me that because i installing the GSam battery monitor that cause the charging problem. He said to me that application cause the system to go crazy. (But when my phone is shut down and keep charging, the LED still in red and doesnt turn to green).
Finally he agreed to exchange the phone to me and right now i using the 2nd butterfly that have "Tick" sound on body issue. Should i go back to the dealer and ask for another change or should i go straight to HTC Customer Service and wait for 1 week to get a new phone? My 2nd butterfly only 3 days old
You sound OCD as **** man. Stop being a girl and get over the "tick" sound.
I'm rather happy with my HTC Butterfly X920e. Problems are no 4G, no wireless charging. I don't really need 4G but it is nice to have it you know, but come to think of it I rather live without it cuz it will just gobble up my battery. I'm really sad that the X920e doesn't have wireless charging, I was so stoked for wireless charging but then when I came back from my telco with my phone and read that it has no wireless charging, only the Droid DNA has it.
Only 2 things i dislike about my x920d. First, the charging shutter almost break into half after 2 weeks usage, it's very inconvienient because i have to open it at least 4 times a day to charge to maintain the gaming power drain. Second, the 16gb internal memory really small. Yes, i can have 32gb micro sd, but that is for music files and photos, not game data. Wild Blood, Generation of Chaos, Asphalt 7 and then a Chaos Ring, already eaten up most of the space.. Is the internal memory so expensive? At least give us choice to select larger capacity.. Maybe after few months, another butterfly+ like OneX+ will appear, will consider to switch for it.
Other than that, It's a best phone i used, fast gps lock, neat screen, good speaker sound, fast camera, real multitasking, 3d gaming with no lag, and almost zero battery loss during whole night with power saving profile
I love it. The screen is gorgeous. But there are times where I want to take it in one hand and smash it with a hammer with the other. Or just smash it to the ground and pound it to pieces with a huge rock.
Sent from my HTC Butterfly using xda premium
Go to the dealer unless you have to go to HTC because HTC support team are douche bags
Sent from my DROID Atrix HD MAXX using xda app-developers app
How is battery life?
Sent from my HTC One X using xda app-developers app
autophone said:
How is battery life?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
As long as you have power bank with you all the time, the battery life is fine I mean if you want the standby time, it do it very well. But if you use it to play games, the battery will run out in max 3 hours.
Butterfly vs. One X+
What should I choose, HTC Butterfly or HTC One X+?
battery stuck on 99%
The performance of the butterfly is amazing but when I charge the battery is stuck on 99% for almost 30 minutes
when the phone is fully charged and I unplug the cable battery comes back to 99 in a few seconds
is there any issue??
rajatthakran said:
The performance of the butterfly is amazing but when I charge the battery is stuck on 99% for almost 30 minutes
when the phone is fully charged and I unplug the cable battery comes back to 99 in a few seconds
is there any issue??
Click to expand...
Click to collapse
by right, no phones will have 100% battery right after you unplug it. LOL...
I guess the answer today is...
I dont like it as much as the ONE!!!
One x+
Sent from my Golden'd Atrix HD MAXX using xda premium
i wish you could get it in the UK...the way it is on version...asin the red accents all over it, that looks sick! :good:
just love it.. a great phone
dean0505 said:
just love it.. a great phone
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Click to collapse
Me too, just love it at the first look or maybe because of it's name - Butterfly
hey guys, new to the m8 here but I'm already having issues sadly. I'm getting phantom touches randomly. I'll be in hangouts or any app, and all of a sudden the home button will just hit itself. I see the gray glow around the button, and it returns home. if I quickly go back to hangout with the keyword up, I'll notice that it'll add a random letter before I start typing.
is this a touchscreen issue or a software issue? I bought the phone used from a friend. hopefully someone can help shed some light on this.
Sent from my HTC6525LVW using Tapatalk
jayochs said:
hey guys, new to the m8 here but I'm already having issues sadly. I'm getting phantom touches randomly. I'll be in hangouts or any app, and all of a sudden the home button will just hit itself. I see the gray glow around the button, and it returns home. if I quickly go back to hangout with the keyword up, I'll notice that it'll add a random letter before I start typing.
is this a touchscreen issue or a software issue? I bought the phone used from a friend. hopefully someone can help shed some light on this.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
This use to happen to me when I was in Playstore installing apps, it would just hit home button everytime or hit app I didn't mean to tap on. I would say its touchscreen issue and I would calibrating my device using the "G-Sensor Calibration" in the "Display & gestures" section if you didn't know that already.
Heroxgxdeal said:
This use to happen to me when I was in Playstore installing apps, it would just hit home button everytime or hit app I didn't mean to tap on. I would say its touchscreen issue and I would calibrating my device using the "G-Sensor Calibration" in the "Display & gestures" section if you didn't know that already.
Click to expand...
Click to collapse
but do you think it's hardware and it should be returned?
Sent from my HTC6525LVW using Tapatalk
jayochs said:
but do you think it's hardware and it should be returned?
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
If you ask me I wouldn't return it but if the issue still recurs return it or exchange for another one if possible.
Heroxgxdeal said:
If you ask me I wouldn't return it but if the issue still recurs return it or exchange for another one if possible.
Click to expand...
Click to collapse
well the thing is its used, I bought it off a friend. he said he only ever had the issue when it was plugged in, and he always figured it was because he wasn't using the HTC charger. I first noticed it when it was plugged in but then I noticed it when it was unplugged still.
also, to note, that same thing happened to me in the play store. I was downloading all my apps when I set it up and it kept randomly going home. I'm trying to decide what to do because I haven't paid him yet because he's letting me use it for a few days to see if I like it. I do really like it but I just want to figure this out.
I've had touch screen issues with my nexus 7 which are very annoying, but they seem to be software related so I'm hoping maybe flashing a rom might help on here..
Sent from my HTC6525LVW using Tapatalk
I had this same issue and had to get it replaced. I would return it if you can't get a warranty replacement.
scuccia said:
I had this same issue and had to get it replaced. I would return it if you can't get a warranty replacement.
Click to expand...
Click to collapse
For the warranty replacement does Verizon check the bootloader first dealing with a replacement?
I have this issue too but only in Gmail. Doesn't bother me too much
Heroxgxdeal said:
For the warranty replacement does Verizon check the bootloader first dealing with a replacement?
Click to expand...
Click to collapse
I'm not really sure, but HTC gave me a hard time about being S-Off but I eventually talked them out of charging me for the replacement.
I then had issues with the replacement that HTC sent me so I dealt with VZW on getting that one replaced.
I made sure to set that one back to S-On as I didn't want to deal with Verizon over an unlocked bootloader.
scuccia said:
I'm not really sure, but HTC gave me a hard time about being S-Off but I eventually talked them out of charging me for the replacement.
I then had issues with the replacement that HTC sent me so I dealt with VZW on getting that one replaced.
I made sure to set that one back to S-On as I didn't want to deal with Verizon over an unlocked bootloader.
Click to expand...
Click to collapse
That's good to know but do you think Verizon would say anything if my bootloader said Relocked instead off Locked?
I'm not sure, I only know that HTC gave me a hard time and my device was locked, not relocked. I'd guess that VZW doesn't have a thorough check like HTC does, but it is a risk.
hmm. seems like a hardware issue then. i really tried to like the phone..used it for 1 day and then realized it's not for me. although those speakers are amazing, the phone is HUGE for having such a small screen (i'm used to the nice, bezel-less LG G2) so it isn't really worth it for me to spend $350 on. plus, the battery was pretty bad. immediately after taking it off the charger overnight, it dropped to 99% within a minute..within like 30 minutes of morning usage, i was already down to like 82% (which reminded me of the Droid DNA days with it's awful battery...) compared to my G2 which stays at 100% for about 1.5 hours and 20 minutes screen on time. by the time i leave the house in the morning for work, i'm typically at 95%. the M8 was at like 82%. i sometimes get home after work and my G2 is at 75%. the M8 was at 30% after light usage throughout the day. yeah, idc what evreyone says about the M8's battery, it just isn't good enough for me.
Wow. That's awful battery life. Almost what I used to get on my rezound. I would definitely have returned my m8 if I got battery life like that. Something must be wrong with yours. I usually get through my 16hr day with about 70% left, even closer to 80% if I don't use it much. I think the best I ever got out of this phone was almost 3 days and over 8 hours screen time. It can sometimes be a chore to get good life out of this phone though. I constantly fight with this thing to get it to sleep but it's mostly issues with Google and their very annoying play services.