Phantom touches? - Verizon HTC One (M8)

hey guys, new to the m8 here but I'm already having issues sadly. I'm getting phantom touches randomly. I'll be in hangouts or any app, and all of a sudden the home button will just hit itself. I see the gray glow around the button, and it returns home. if I quickly go back to hangout with the keyword up, I'll notice that it'll add a random letter before I start typing.
is this a touchscreen issue or a software issue? I bought the phone used from a friend. hopefully someone can help shed some light on this.
Sent from my HTC6525LVW using Tapatalk

jayochs said:
hey guys, new to the m8 here but I'm already having issues sadly. I'm getting phantom touches randomly. I'll be in hangouts or any app, and all of a sudden the home button will just hit itself. I see the gray glow around the button, and it returns home. if I quickly go back to hangout with the keyword up, I'll notice that it'll add a random letter before I start typing.
is this a touchscreen issue or a software issue? I bought the phone used from a friend. hopefully someone can help shed some light on this.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
This use to happen to me when I was in Playstore installing apps, it would just hit home button everytime or hit app I didn't mean to tap on. I would say its touchscreen issue and I would calibrating my device using the "G-Sensor Calibration" in the "Display & gestures" section if you didn't know that already.

Heroxgxdeal said:
This use to happen to me when I was in Playstore installing apps, it would just hit home button everytime or hit app I didn't mean to tap on. I would say its touchscreen issue and I would calibrating my device using the "G-Sensor Calibration" in the "Display & gestures" section if you didn't know that already.
Click to expand...
Click to collapse
but do you think it's hardware and it should be returned?
Sent from my HTC6525LVW using Tapatalk

jayochs said:
but do you think it's hardware and it should be returned?
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
If you ask me I wouldn't return it but if the issue still recurs return it or exchange for another one if possible.

Heroxgxdeal said:
If you ask me I wouldn't return it but if the issue still recurs return it or exchange for another one if possible.
Click to expand...
Click to collapse
well the thing is its used, I bought it off a friend. he said he only ever had the issue when it was plugged in, and he always figured it was because he wasn't using the HTC charger. I first noticed it when it was plugged in but then I noticed it when it was unplugged still.
also, to note, that same thing happened to me in the play store. I was downloading all my apps when I set it up and it kept randomly going home. I'm trying to decide what to do because I haven't paid him yet because he's letting me use it for a few days to see if I like it. I do really like it but I just want to figure this out.
I've had touch screen issues with my nexus 7 which are very annoying, but they seem to be software related so I'm hoping maybe flashing a rom might help on here..
Sent from my HTC6525LVW using Tapatalk

I had this same issue and had to get it replaced. I would return it if you can't get a warranty replacement.

scuccia said:
I had this same issue and had to get it replaced. I would return it if you can't get a warranty replacement.
Click to expand...
Click to collapse
For the warranty replacement does Verizon check the bootloader first dealing with a replacement?

I have this issue too but only in Gmail. Doesn't bother me too much

Heroxgxdeal said:
For the warranty replacement does Verizon check the bootloader first dealing with a replacement?
Click to expand...
Click to collapse
I'm not really sure, but HTC gave me a hard time about being S-Off but I eventually talked them out of charging me for the replacement.
I then had issues with the replacement that HTC sent me so I dealt with VZW on getting that one replaced.
I made sure to set that one back to S-On as I didn't want to deal with Verizon over an unlocked bootloader.

scuccia said:
I'm not really sure, but HTC gave me a hard time about being S-Off but I eventually talked them out of charging me for the replacement.
I then had issues with the replacement that HTC sent me so I dealt with VZW on getting that one replaced.
I made sure to set that one back to S-On as I didn't want to deal with Verizon over an unlocked bootloader.
Click to expand...
Click to collapse
That's good to know but do you think Verizon would say anything if my bootloader said Relocked instead off Locked?

I'm not sure, I only know that HTC gave me a hard time and my device was locked, not relocked. I'd guess that VZW doesn't have a thorough check like HTC does, but it is a risk.

hmm. seems like a hardware issue then. i really tried to like the phone..used it for 1 day and then realized it's not for me. although those speakers are amazing, the phone is HUGE for having such a small screen (i'm used to the nice, bezel-less LG G2) so it isn't really worth it for me to spend $350 on. plus, the battery was pretty bad. immediately after taking it off the charger overnight, it dropped to 99% within a minute..within like 30 minutes of morning usage, i was already down to like 82% (which reminded me of the Droid DNA days with it's awful battery...) compared to my G2 which stays at 100% for about 1.5 hours and 20 minutes screen on time. by the time i leave the house in the morning for work, i'm typically at 95%. the M8 was at like 82%. i sometimes get home after work and my G2 is at 75%. the M8 was at 30% after light usage throughout the day. yeah, idc what evreyone says about the M8's battery, it just isn't good enough for me.

Wow. That's awful battery life. Almost what I used to get on my rezound. I would definitely have returned my m8 if I got battery life like that. Something must be wrong with yours. I usually get through my 16hr day with about 70% left, even closer to 80% if I don't use it much. I think the best I ever got out of this phone was almost 3 days and over 8 hours screen time. It can sometimes be a chore to get good life out of this phone though. I constantly fight with this thing to get it to sleep but it's mostly issues with Google and their very annoying play services.

Related

My Inspire died!

Help! I took the phone out of my pocket and it won't turn on. Tried pulling the battery. Plugging into wall charger does not light up the LED. Tried holding down power button, holding down volume button and then press power button. No response... Any other suggestions?
Has my phone died? I only got it on Friday, and is all stock. Have not rooted, never dropped or wet the phone. This is not good.
At least it's brand new and you can get another. Sorry man
Take it back and get a replacement
Sent from my Desire HD using XDA App
Yeah, I might have to take it back for replacement. This is not good... I hope it's just an isolated incident. Usually with an iPhone or Captivate, pretty easy to reset and bring back to life... Now I'd be scared to root and flash ROMs in the future if so easy to die.
Was your phone rooted? What Rom did you install?
Sent from my Inspire 4G using XDA App
calin75 said:
Was your phone rooted? What Rom did you install?
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
My phone is completely stock. Never rooted and have not flashed any ROMs at all. Have not even sideloaded any apps.
Just got it exchanged for a brand new phone. The Costco cell booth guy couldn't get it started either. Hopefully won't happen again.
javanutsy said:
Just got it exchanged for a brand new phone. The Costco cell booth guy couldn't get it started either. Hopefully won't happen again.
Click to expand...
Click to collapse
Costco ROCKS. 90 days of no questions asked exchanges.
and that's why i pay for insurance!
darkbluexplorer said:
and that's why i pay for insurance!
Click to expand...
Click to collapse
Any new phone would be covered in the OP's case as it's within the return window and warranted by the mfgr. Insurance wouldn't need to be used.
Strange, hope it doesn't happen again!
i haven't had any issues with mine. sounds like a defective product from the box. glad you got it taken care of.
stooopid
My girlfriend bought this phone last night after i hyped it up cuz i have the evo. Anyway she got it home let it fully charge we went to use it and the screen wouldn't come on but if you held it to the light you could see all the capacitve dots (don't know if thats what they are) in the screen and you could see the clock and icons almost as if the screen was on without the backlight. so we had to pull the battery it worked for a about 15 minutes while i showed her stuff and when i went to log into the market i got a "force close" error and the htc splash screen came up and then it kinda did an awkward boot loop thing. it wouldnt stop so i pulled the battery again and now it is dead just like the OP phone no charging lights anything. i've read around the net a little bit and it don't sound like an isolated thing. i'm taking her phone back today but i don't know if i should have her stay with that htc or go toward the xperia that she was eye-ing up. sorry for the 5 page story

Flicker screen

Anyone have their screen blink/flick on startup, on when you see sense rings for unlock. This doesnt happened all the time but you will notice it once awhile.
Is this hardware issue or software? Its not custome Rom I'm running. I tested out other and it sometime occur. On HTC One X it mention about this also.
Any input would be helpful. I don't like to flash Rom all over too see what caused it.
Sent from my HTC VLE_U using Tapatalk 2
I had an issue with Apex launcher. Every time I would select a folder on the home screen, the screen would pixilate, tile and flicker, not in that particular order. I uninstalled Apex and now everything is fine.
I read that the type of screen used on the One S has a type of matrix pixel or something that can be seen by a trained eye. Could that be what you are seeing.
hTc One S
I've been testing with this flickering. It noticeable if I restart my phone and look at the screen before the "sense ring" pop up. The screen will flick once. This occur on stock, custome Rom so I might think the hardware is acting up. This issued is known on HTC One X.
I restore back to stock Rom and move between app it also flick. Messed with brightness seen to help, but once I select auto brightness it come right back.
Man I'm not happy
Sent from my HTC VLE_U using Tapatalk 2
Talked to Htc rep. they might consider the display went bad. Usually, the screen shouldn't blink. Even when I reopen an app..it still flicker and turn black screen.
Next steps called back Tmobile and demand a exchange because I'm not happy with my $600 phones..that blink like strobe lights
Maybe I should never buy the first patch that released on launch day. LOL
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
Click to expand...
Click to collapse
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
x1tyme said:
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
Well it was weird, it was fine last night, even had done a backup on clockwork. took it off the charger this morning and restarted it. looked at it later and half the screen was like that. I restarted the phone again and it only did what you saw, tried restart couple times still came back but later on as I was finally leaving home I was texting someone and it just went away?? tried restarting it again nothing... not coming back?? no idea why. I did see on youtube another person with a one X doing the full screen like that, SCary.
I would return it but I'm rooted 2 months in and had to buy from someone else's upgrade so I'm not even sure what they'll tell me if I take it to the store or talk to HTC
I got replacement from T-Mobile since there 90 days exchange warranty and guess what? My screen still does it. I went ahead called HTC for advice and rep. Told me it just parts of O.S.
For yours side, if you sent to HTC for a repair. They might check if you tamper with phone and will charge extra :what:..
Hopefully it won't do it.
Sent from my HTC VLE_U using Tapatalk 2
only once in a while, when on lowest brightness, the screen would flash up very bright, after pressing the on button but than goes back to set low brightness.
Don't have an Issue like in your video
I've reverted the phone back to stock, not only does it still do it, but it was doing it while on the restoring mode. I've called T-Mobile, they are sending me a new phone. Unfortunately now I will be getting a refurbished phone. Pretty unnoying.... Hope its not defective too in some ways.
Sent from my HTC VLE_U using XDA
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
mattmann95 said:
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
Click to expand...
Click to collapse
Nope, that's all you.
On an other hand, my phone is only getting worst every morning I wake up.
Sent from my HTC VLE_U using XDA
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
Click to expand...
Click to collapse
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
victinlauria said:
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
Click to expand...
Click to collapse
Mine originally started on a random morning, I live in Cali and phone usually on my bed so granted it's not under the blanket I'd imagine it stays fairly warm at nights. tho I had touched the screen with wet hands before and I've always been curious if that would have done it. I did since get a replacement which I haven't babied as much as the original one, it's been few months and seems to handle itself fine now (crossing fingers).
But if it happened once, it will happen again, mine came and went couple times, here is couple vids of the way it got... but eventually instead making a transparent gray, it was a full shade of it blocking that half of screen that wouldn't go away.
https://www.youtube.com/watch?v=cUM1FiLeb0c&list=UUvGuDLwvPLcA79xqQvL_OHA&index=7
https://www.youtube.com/watch?v=zM8rZc1_Pbk&list=UUvGuDLwvPLcA79xqQvL_OHA&index=1&feature=plcp
https://www.youtube.com/watch?v=21OaktvRsWU&list=UUvGuDLwvPLcA79xqQvL_OHA&index=6

Nexus S won't power up?

I recently flashed CMRex with Kejar's 4.1.1 gapps and was going about setting up my device. I got everything set up how I like with all the apps I wanted downloaded and running how I wanted them. I then ran the v6 supercharger mod that I had used on my past two roms with no problem whatsoever. After finishing the set up of the script, I rebooted my device and all was well. I went to browse on craigslist's mobile app, then I saw something I wanted to google, so I opened my browser. My browser took an ungodly amount of time to load my homepage(google), and wouldn't respond hardly. I couldn't get the touchscreen to respond. My hardware buttons did respond and I got haptic feedback from them, but no response on the screen. Eventually, after numerously pressing the home button, I got a message saying the browser wasn't responding, selected ok to close it, then back to the non-responsiveness of the touch screen and hardware buttons. And then another eventually later, after another multitude of home button presses, I got to my homescreen but everything was laggy. The most lag I have ever encountered with my device since I obtained it, not to mention that my device was beginning to heat up. So, I decided I would power off the device, remove the battery, let it cool down, and then replace the battery before powering it back up. Well, lo and behold, I did just that, went to power back up my device, and there was no sign of life at all. Tried to get into the bootloader, no response. Tried a normal boot, no response. Tried to plug it into the charger to see if it would charge, no response. Well, my girlfriend told me to leave the battery out for a while and leave it alone for a while before trying it again. So, I played some MW3 for about 45 minutes to an hour, repeated all the above, and still no sign of life. Can anyone help me out? (I don't know if this is supposed to go into the Q&A or here, so I just post here.) I'm so distraught at the possibility of losing my phone, that I'm finding it hard to cope at the moment. Should be thinking of ways to gain some money in order to purchase a new device or is there still hope?
what a long message.do you have any point form here?
i hope you solve the problem .
Do you have access to a separate charger? You can try charging your battery there and see if that works. Did you try connecting it to the computer? Maybe that will show some sign of life. Also, how old is your phone and did you over clock?
Sent from my Nexus S using xda app-developers app
kwibis said:
Do you have access to a separate charger? You can try charging your battery there and see if that works. Did you try connecting it to the computer? Maybe that will show some sign of life. Also, how old is your phone and did you over clock?
Click to expand...
Click to collapse
I did not overclock, I do believe that my clock speeds were at the kernel default, either 100/1k, or 200/1k. Not sure which, but definitely one of those. The only other charger I would have access to would be my mother's HTC charger, but I will try that and connecting it to the computer as well. Well, I'm not exactly sure on the age of the phone because I purchased it off of craigslist, but it's in great condition. Only had a small scuff on the top left corner, but I know that has nothing to do with the age of the hardware. ): Could it possibly be that my battery decided to die for some reason? I've been having horribly battery life lately. Granted, I had horribly battery life when I got the phone, but it's gotten worse and worse since then.
My Nexus S wouldn't start but gave a flash on the screen when the battery was first inserted. Just got it back from repair and it was a motherboard problem. Was looking at a Huawei G300 as a cheap replacement if the repair wasn't covered by warranty (which it was). Good luck!
Thing about it is, I bought the phone off craigslist so I have no idea if its covered by the warranty still. Should I try calling samsung and find out?
Sent from my SGH-i997 using xda app-developers app
Sorry for my late reply! You could try, but u guess you can get a battery from Ebay and check if that solved the problem. Or if you have a friend who has one...
Sent from my Nexus S
I'm the only person I know that has this phone. And I guess the battery will have to wait till I get a job, but if im waiting that long, I'm just going to get a new phone all together.
Sent from my SGH-i997 using xda app-developers app
Testing the battery can be done differently, do you have a multimeter? Maybe your neighbours have one, it's a common thing. You can measure whether it has any power left. If you measure low voltage (below let's say 3400 mV), then it could be battery related.
Sent from my Nexus S
DefinitiveX said:
I recently flashed CMRex with Kejar's 4.1.1 gapps ... or is there still hope?
Click to expand...
Click to collapse
Many reports on dead Nexus S with 4.1.1. Mine included after flashing CM10. Sent for repair 10 days ago and still waiting...
If you've got no warranty, perhaps time to buy a new phone? Bought myself a new Galaxy Nexus.
I would like to get a new galaxy nexus, but I have no money to do so. I'm currently trying to get a job and i m going to save up for a new phone. Im either going to get an s3, a galaxy nexus. Either one of those two or the new nexus if it comes out.
Sent from my SGH-i997 using xda app-developers app

Nexus 5 screen died today + dangerously hot lower screen

Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
Click to expand...
Click to collapse
I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
Click to expand...
Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Click to expand...
Click to collapse
My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app

Digitizer not responsive sometimes

My U11 is having problems recognizing touches. The digitizer itself is fine when I check with testing apps or the developer options. However in normal everyday use, I find myself having to repeat actions quite often, maybe once every 20 touches. It's not really consistent... sometimes it's like the phone expects you to be REALLY precise when tapping a button or text label. In other cases light touches are not recognized until I try a 2nd time. And sometimes I try to open the navigation drawer by swiping from the left edge of the screen and again I have to try a second time.
The phone works perfect if I am really careful when using the screen, but in my previous HTC phones (M8, 10) using the screen was completely effortless so this is a bit odd.
Anyone experiencing something similar?
I've noticed the same thing. thought it was me. I get it sometimes moving icons around and other times. I'll keep track of when and how and report.
I may be able to test with a 2nd unit in a few days, I'll see if I get the same issues.
It does feel like a software calibration issue rather than a hardware one though. I have the "show taps" option enabled in dev tools now and the taps are definitely being registered, it's just that the actions are sometimes not triggered.
Same here. Sometimes have to tap 2 or 3 times.
Sent from my SM-G950U using Tapatalk
The same problem here
Odesláno z mého Pixel C pomocí Tapatalk
I have the same problem; most prominent when my hands are too dry, and worst at navigation buttons under the screen. Maybe use the glove mode?
Just updating the thread to say that the phone is now working a lot better. I still get the odd tap that is not recognized but it's not nearly as common as it used to be, the phone is perfectly usable most of the time now.
Not sure what changed, I came from a M8 so maybe it was just a matter of getting used to the new size of the device (the way you type does change quite a bit with these larger screens), or maybe there were improvements in the software, I went from 1.03 to 1.13 a few days ago.
Same issue on 2 household U11
I just got the phone about 2 hours ago. I agree sometimes touches don't register. Very annoying.
Sent from my HTC U11 using XDA-Developers Legacy app
Same here as well, thought I was losing my mind. Also I can be typing something and it will trigger the pull down notification tray up top, weird. But it's very inconsistent. I don't recall seeing this before the latest update.
Sent from my SM-G955U using XDA-Developers Legacy app
Same for me, hopefully some update will fix it.
I don't think an update will fix this. The issue was so bad I asked for a replacement. Unfortunately, it will take over week to get a replacement. HTC Customer Service takes forever to respond, then shipping phone back, and then getting replacement.
Sent from my G8142 using XDA-Developers Legacy app
martinezma99 said:
I don't think an update will fix this. The issue was so bad I asked for a replacement. Unfortunately, it will take over week to get a replacement. HTC Customer Service takes forever to respond, then shipping phone back, and then getting replacement.
Click to expand...
Click to collapse
Well I don't think a replacement will fix it either then.
My second unit has the same problem so I would say replacement is not a solution. I hope they can fix it by some SW update.
Same problem here. I just did a factory reset last night to fix a different issue though so I'll see if it's still happening.
Have also touch issues and will now repair this from HTC.
techboy10 said:
Same problem here. I just did a factory reset last night to fix a different issue though so I'll see if it's still happening.
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I was going to hard reset this morning as well but didn't feel like setting everything back up so I will deal with it for now. But if it fixes the problem then I will for sure. So let us know how it goes for you.
techboy10 said:
Same problem here. I just did a factory reset last night to fix a different issue though so I'll see if it's still happening.
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Click to collapse
Any improvements since the hard reset?
themuffinman said:
Any improvements since the hard reset?
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Maybe a little bit. Seems to be less frequent now but I still notice it every once in a while. Really weird/annoying.
techboy10 said:
Maybe a little bit. Seems to be less frequent now but I still notice it every once in a while. Really weird/annoying.
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Are you using a screen protector?

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