Hey guys I've had my N5 for almost a year now but it seems to have gone kaput on me recently...
On Monday I was on a skype call, (just audio) when my phone suddenly restarted, I didn't pay much mind to it as that happened before and it would usually just cut back on, but this time, it restarted, and restarted and just didn't stop. That lead me to think its the power button being stuck so i checked it out and made sure its not being depressed and well yeah it wasn't. And soon after that the phones screen was sometimes on during the reboots and sometimes off. I knew it was rebooting because the N5 vibrates a bit when Google pops up on the loading screen in a certain way, but yeah now the screen doesn't light up at all, there's still vibrations and sounds like when I call or when I say Okay Google a few times, the LED will even light up during a call. I know the phone is "on and working" in the background but the screen doesn't light up and as such I can't touch it, any ideas and or advice friends?
bump de bump?
Possibly your backlight burnt out? Water damage?
if you are running cyanogenmod, you could be experiencing sod "sleep of death". thats when you know the phone is on and working, but the screen doesnt turn on. ive been reading lots of complaints about cm and the sod.
TheROMGuy said:
Possibly your backlight burnt out? Water damage?
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Click to collapse
As the phone kept rebooting it went from seeing everything, to seeing nothing but the back light to dark, so maybe? It was just by me on my desk too so I was doubtful about the water damage but I put it in the sealed rice bag for about 24 hours just in case but still no luck.
I actually am running cyanogenmod and whenever I do have a problem I always feel that its related to CM as the phone doesn't have any physical damage...maybe I should look into that, any other ideas friends?
P.S I am using the ElementalX Kernel and UNFORTUNATELY I turned on the FAST CHARGE USB option and that makes the phone play funny with the computer, if you guys have any advice as to how I could turn off that option please do let me know
http://forum.xda-developers.com/goo...l-06-03-14-one-click-factory-restore-t2513937
I used this tool to try and remove anything that could be bothering my phone, software wise, and I'm not sure if it wiped away Kernels and Roms but thought you guys should know, my computer now recognizes the phone and I can see folders and such, which are now empty.
dynamo147 said:
http://forum.xda-developers.com/goo...l-06-03-14-one-click-factory-restore-t2513937
I used this tool to try and remove anything that could be bothering my phone, software wise, and I'm not sure if it wiped away Kernels and Roms but thought you guys should know, my computer now recognizes the phone and I can see folders and such, which are now empty.
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Click to collapse
all it does is completely wipe your phone and install an older android version. flashing the factory img will do the same, except youll get the newest android version. don't use these tools, doing things the right way will be more beneficial to you. anyways, since cm is having issues, try a different rom, or just go stock.
simms22 said:
all it does is completely wipe your phone and install an older android version. flashing the factory img will do the same, except youll get the newest android version. don't use these tools, doing things the right way will be more beneficial to you. anyways, since cm is having issues, try a different rom, or just go stock.
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Click to collapse
Thats my problem though my screen is still untouchable or see able and it makes it hard to flash stuff since I can't properly use TWRP, and having the fast charge hack on my computer doesnt really sense im in USB Debug but I guesssss its off now though, but still no screen loving
dynamo147 said:
Thats my problem though my screen is still untouchable or see able and it makes it hard to flash stuff since I can't properly use TWRP, and having the fast charge hack on my computer doesnt really sense im in USB Debug but I guesssss its off now though, but still no screen loving
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Click to collapse
if still no screen, its probably physically damaged(hit or factory damage). is an exchange possible?
simms22 said:
if still no screen, its probably physically damaged(hit or factory damage). is an exchange possible?
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Click to collapse
Well i got mine through the Play Store and I did think about an RMA, I know there was that free screen replacement thing going on but the customer rep sounded like he had no idea what I was talking about. and I'm thinking its a flex cable issue as my phone hasn't incurred any damage from drops or bumps or anything since i make it a point to be stationary while using phone, but....where the sim card tray is, that "bridge" or thin piece on the bottom side toward the phone has split as a result of my bad sim card ejecting, but that was when i first obtained the phone, also there is another split, inside the phone there is a canopy above the charging port that is split but i still know that occurred long before this, and its not even an electrical piece along with the sim card bridge thing.
BUTTT yeah im afraid if I RMA they will use that as an excuse to charge me $400, even though I know it's not playing any sort of factor in my screen acting up....Is there a policy on that?
dynamo147 said:
Well i got mine through the Play Store and I did think about an RMA, I know there was that free screen replacement thing going on but the customer rep sounded like he had no idea what I was talking about. and I'm thinking its a flex cable issue as my phone hasn't incurred any damage from drops or bumps or anything since i make it a point to be stationary while using phone, but....where the sim card tray is, that "bridge" or thin piece on the bottom side toward the phone has split as a result of my bad sim card ejecting, but that was when i first obtained the phone, also there is another split, inside the phone there is a canopy above the charging port that is split but i still know that occurred long before this, and its not even an electrical piece along with the sim card bridge thing.
BUTTT yeah im afraid if I RMA they will use that as an excuse to charge me $400, even though I know it's not playing any sort of factor in my screen acting up....Is there a policy on that?
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Click to collapse
ive rma'ed before, google is really good about it. i sent my nexus 7 back with a custom recovery, rom, kernel.. and the thing going on with google and exchanging the n5 once without question, isnt about the screen, its for anything.
simms22 said:
ive rma'ed before, google is really good about it. i sent my nexus 7 back with a custom recovery, rom, kernel.. and the thing going on with google and exchanging the n5 once without question, isnt about the screen, its for anything.
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I suppose I might as well shoot for it? Is there a way to decline paying for the device if they decide that I should pay?
dynamo147 said:
I suppose I might as well shoot for it? Is there a way to decline paying for the device if they decide that I should pay?
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Click to collapse
send back the rma? honestly, i dont know. i dont know anyone thats ever had to pay. unless its obvious that you did something, youll be fine.
So when you hold down the power button and the vol - for about 15 seconds the bootloader screen doesn't show up? If so, yeah try to RMA.
I will chat it up with one of the customer service peeps and see what they think then, and maybe even hopefully one will know about the replace anything deal
anactoraaron said:
So when you hold down the power button and the vol - for about 15 seconds the bootloader screen doesn't show up? If so, yeah try to RMA.
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and yup Ik its in bootloader mode though because the computer beeps and tries installing drivers and what not and also because it does that single vibrate, but yeah the screen is still dark so I can't see my selections, I believe I can still actually make a selection though, just unable to see them
dynamo147 said:
and yup Ik its in bootloader mode though because the computer beeps and tries installing drivers and what not and also because it does that single vibrate, but yeah the screen is still dark so I can't see my selections, I believe I can still actually make a selection though, just unable to see them
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Click to collapse
Check to make sure you have the newest drivers (there's a sticky in the general section with all the useful info). If you bought it from the play store see if you can get an RMA - Google seems to have a good rep with this. It wouldn't hurt to flash a factory image to erase everything either before sending it off (privacy and whatnot). If you have the newest TWRP (2.8.0.1) if you boot into recovery and you should be able to access the internal storage without having to select anything (in case there's anything there not backed up). Boot to recovery is volume down twice and power I think.
anactoraaron said:
Check to make sure you have the newest drivers (there's a sticky in the general section with all the useful info). If you bought it from the play store see if you can get an RMA - Google seems to have a good rep with this. It wouldn't hurt to flash a factory image to erase everything either before sending it off (privacy and whatnot). If you have the newest TWRP (2.8.0.1) if you boot into recovery and you should be able to access the internal storage without having to select anything (in case there's anything there not backed up). Boot to recovery is volume down twice and power I think.
Click to expand...
Click to collapse
Well now that I used that tool I'm not sure if my recovery is still TWRP or if it's stock, it flashed a stock factory image I'm told, but that doesn't remove the Kernel and Recovery too does it? I wanna get it as stock as possible before I sent it out. At this point I believe it has a factory image but I can't say for sure about anything else
dynamo147 said:
Well now that I used that tool I'm not sure if my recovery is still TWRP or if it's stock, it flashed a stock factory image I'm told, but that doesn't remove the Kernel and Recovery too does it? I wanna get it as stock as possible before I sent it out. At this point I believe it has a factory image but I can't say for sure about anything else
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Click to collapse
See here http://forum.xda-developers.com/showthread.php?t=2513701.
Related
I was messing around with the camera and suddenly it goes to the White Screen with the Motorola logo in the middle. Its just stuck there. I've pulled the battery for at least 30 minutes, tried holding down, up, camera, while turning the phone on, no luck. Every time I power it up its just the same white screen. It's doing nothing.
Are there any other manual methods of resetting this thing? Anything that can be done through the USB cable?
I've tried messing around with RSD lite but kinda useless if there is no image to flash from. I see there are no OS files available for this thing. I'm at a total loss.
Any help is greatly appreciated.
Thanks!
Try removing the user data and cache partition from recovery
Man I can't even get into recovery mode. Literally, nothing gets me out of the white motorola screen unless I pull the battery.
greystealth said:
Man I can't even get into recovery mode. Literally, nothing gets me out of the white motorola screen unless I pull the battery.
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Click to collapse
call ATT and get a replacement. its gotta be under the 1 year manufacturs warranty
tell them what happened like u wrote here and they have to refund you one
and if they dont
call again and make up another hardware fault or software fault story
Have you tried removing the SD card?
Thanks for the suggestions. However, I didn't purchase it from ATT so I"m unable to return it. As far as the memory card, I have tried this, no luck. It actually happened when I was trying to take a snap shot without an SD. It prompted me that it wouldn't save the image without an SD, then it crashed.
greystealth said:
Thanks for the suggestions. However, I didn't purchase it from ATT so I"m unable to return it. As far as the memory card, I have tried this, no luck. It actually happened when I was trying to take a snap shot without an SD. It prompted me that it wouldn't save the image without an SD, then it crashed.
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Click to collapse
Even if you buy from a 3rd party reseller, the phone is still under warranty and should still be covered through AT&T. Complain to enough people and get what you want.
benmarvin said:
Even if you buy from a 3rd party reseller, the phone is still under warranty and should still be covered through AT&T. Complain to enough people and get what you want.
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Click to collapse
Yea thats what i've been told. Guess I'll try a few stores and stir up some raise havoc. Thx guys.
You could try flashing the chinese flash-file http://forum.xda-developers.com/showthread.php?t=651417 It did not work on my phone, but supposedly this build has the cliq's root exploit present in it. It would not flash to my phone, but I think that may have been a driver issue. It couldn't hurt...
So I tried a couple stores, no luck. Since I bought it from a third party they need the number it was purchased under along with either the receipt or individual who bought it. I have none of that. So...I'm screwed. Ill try the chinese idea but don't know if that will work since the pc doesn't seem to detect the phone via USB in the state that its in. My last resort will be motorola directly and I know that will take forever. Any other ideas are greatly appreciated.
Afternoon all. I know the title might seem like a BSOD post but my situation is different. I've searched but can't come up with anything.
When I turn my phone on, it completes the boot but the screen never appears. How do I know it's on? Three things, the ROM I'm using, Eagle'sBlood I think, has an engine revving theme instead of standard Android chime. Second,the menu, home, back space and search buttons on the G2X body illuminate. Lastly, if I swipe in the area where I think the unlock icon should be, the phone unlocks. If I hold down the power button and wait for the shutdown notice, I can guess the 'Do You want to shut down' and 'confirm shut down' icons and the phone turns off.
I've tried removing the battery, SD card, sim card and rebooting in each variation but with no luck. The phone has been rooted for over a year and so I tried booting into CWM (powerbutton, down volume). I think I'm getting into CWM fully but without the ability to see the screen I can't navigate.
This started happening yesterday. I was listen to Pandora and using a GPS app to track my run. The battery died during. I plugged it in for several hours but haven't seen the screen display since.
Any suggestions? If this is a hardware issue I'll get a new phone but without being able to see the screen, I'm not sure how to diagnose the problem. Other than rooting and changing the ROM, the phone is stock. The issue I had before this is the battery icon doesn't display. It just shows a battery outline with a ?-mark inside. The battery level only shows when the phone is charging and powered off.
Your help is greatly appreciated.
G2X - LG P999DW
Rooted
ROM: Eagles Blood (unsure of version)
maurice
Really sounds like a dead lcd or maybe just the backlights. I don't really know how the backlight works on this phone but typically if there is video but no light you can put a flashlight onto the screen and barely make out the display around the flashlight. Either way it sounds like hardware.
Twitch - Thanks for the reply. I'm not 100% sure what you mean by backlights though. When the phone is on and the screen is not asleep I see lights around the edges but the screen itself is black. For my own knowledge is LCD and 'digitizer' synonymous? I saw another thread describing how to replace the digitizer for $60-75.
I'll try checking it with a flashlight when I get home.
TwitchyEye said:
Really sounds like a dead lcd or maybe just the backlights. I don't really know how the backlight works on this phone but typically if there is video but no light you can put a flashlight onto the screen and barely make out the display around the flashlight. Either way it sounds like hardware.
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Click to collapse
I know there is an opinion thing but what is a good upgrade from the G2x for a non-hardcore user? I rooted and changed the ROM b/c you guys made it so easy to do, not b/c I was looking for the phone to do more than it already does. Up until this, and the battery display issue, and a wifi issue I forgot to mention, I've been happy with the G2x but there is no reason to spend $100+ repairing a 2+ year old phone that I pickup used off CList in Q1, 2012 if I can find something better on the used market for $200
maurice
Yeah I'm not too sure how these phones are set up, I have more experience with lcd monitors and such. But I think it is all in one piece on phones.
If you're looking to upgrade pretty much anything that came after the g2x likely has a lot more to offer in development. Good thing about this phone is everything is an upgrade. I have a samsung galaxy s 4g that's nearly 3 years old and single core but it runs 4.3 like a boss! Aside from GPS...
Flashlight didn't show any screen images. I think the next step is just trying to guess my way into debug mode and connect via uSB to my laptop and retrieve data before dumping the phone or trying to replace the lcd/digitizer. I saw an app mentioned in another post that should allow me to mirror my phones screen on a laptop. We'll see.
TwitchyEye said:
Yeah I'm not too sure how these phones are set up, I have more experience with lcd monitors and such. But I think it is all in one piece on phones.
If you're looking to upgrade pretty much anything that came after the g2x likely has a lot more to offer in development. Good thing about this phone is everything is an upgrade. I have a samsung galaxy s 4g that's nearly 3 years old and single core but it runs 4.3 like a boss! Aside from GPS...
Click to expand...
Click to collapse
Thanks again. Anyone else had this issue?
last chance
Last chance in case anyone has any great ideas. I'll be ordering a new LCD and digitizer (probably don't need both) but would prefer not to spend the coin if that isn't my problem. all suggestions welcome
Hmmm, this an odd and aggravating problem you have here lol. I've ran two versions of eaglesblood, their CM7 version on 2.3.4 and their ICS AOSP version on 4.0.4 and have never heard an engine revving in any boot animation so I'm not sure what rom you're running either. Have you tried the hard reboot? While the phone is on at the home screen (if you think you're there I guess) hold the power button and the volumeUP button and the phone will reboot. I've read on here from a more experienced user before that doing this clears or does something to the caches that makes for a more complete reboot or "reset" of the phone's condition. Try that and see what happens. The only other option I would try to take is to flash a new rom and before doing so doing a COMPLETE wipe (to include format /system) and full instillation of a new rom, gapps and kernel. Can you see any images if you boot into CWM when shining a light on the phone's screen?
Maybe I'm wrong about the ROM. The flash screen shows the android graphic in electric blue and a comet type animation zooms around. During the zooming, the sound is an engine revving. I was using the ROM for 2-3 months before this issue popped up so I doubt it is the cause just wanted to give those more knowledgeable than myself as much info as possible
Pain-N-Panic said:
Can you see any images if you boot into CWM when shining a light on the phone's screen?
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Click to collapse
That's my real problem, I can' t see anything! With the phone on, when I hit the power button and unlock the screen (guessing), the only illumination is the menu, home, back space and search buttons on the G2X body. I can tell from the haptic feedback once the phone is unlocked and I can occasionally guess the proper location to shutdown.
I tried the hard restart (Power, Up) but same result. I've downloaded an app called MobileGo for the computer that displays the phone screen but I can't get USB debugging turned on.
I have noticed another odd issue. With the phone turned on and the SIM card installed, when I call myself from a LAN line it goes straight to vmail. I know the SIM is good b/c I've been using an old nokia candy bar phone with the same SIM while troubleshooting. When re-inserting a SIM card, is there anything the user needs to do for the phone to recognize the SIM? Just wondering if this 'direct to vmail' is another sign of ............something.
Thanks
Sometimes when I take out the sim card my apn gets messed up. Ideally you'd just go into settings and load default apn and it'll work again.
But calling should work.
Seems like a busted screen from everything being described here.
Try connecting to a tv using hdmi... maybe the ROM would allow it to display. Worth a shot.
Sent from my LG-P999 using xda app-developers app
also if you could get airdroid installed on tthe phone you might be able to do something with that. Cool little app that lets you control the phone through your PC using the same wifi network.
Sent from my LG-P999 using xda premium
It's alive!!
My phone is alive, or at least it was.
I followed the directions on the youtube video I found to take the G2X apart and the first thing I noticed was the corrosion on LCD connector. I'd already purchased the LCD so instead of cleaning the old we just replaced it. The new screen worked, unfortunately I couldn't get a signal so we took it apart again to clean off corrosion on all the connectors. I'll let it sit for a few days to make sure everything is dry.
Don't be a fool like me, if you're going to do anything with your phone that might cause it to get wet, especially sweat, put it in a baggie or something. I'll post a follow-up if the thorough cleaning does any good.
I'm pulling for ya man, best of luck!
It works!!
The G2X is up and running again! :good:
Pain-N-Panic said:
I'm pulling for ya man, best of luck!
Click to expand...
Click to collapse
For anyone else that runs across this thread, unless the digitizer or LCD is physically damaged I'd disassemble the phone and check for corrosion before buying new parts. I used the new LCD but that b/c I'm not going through the trouble of returning a $16 item.
Wi-fi still doesn't seem to be working, which is odd. Wi-fi stopped working two months ago, it doesn't even show available networks, but worked for a few minutes when I originally replaced the LCD last weekend. Both antennae are connected but oh well. if I had to choose network vs wi-fi connectivity, I'll take network!
Thanks again for all the help
:good:
This morning my Nexus 5 decided to die. It's stuck in a boot loop. I've never rooted, or done anything crazy to my phone. Haven't even downloaded an app in a few days, maybe a week or more. I am running stock 4.4.2.
My morning started just right. My alarm on my phone went off letting me know it was time to go to work. Then after I got ready, I picked up my phone and checked emails, facebook, instagram, you know.. normal things I do every day. I put it in my pocket and proceeded to get into my vehicle to drive to work. I then checked the time. All of the sudden after I press the power button to see, it turned off. I then went to turn it back on by holding the button. It showed "Google" then turned off. That's when I knew I was in trouble. It then began... The boot loop of death. This thing sometimes gets to the four Google colors, then shuts off..but this is rare. I can't even do the whole volume down + power deal. I can.. but I can't make a selection because the phone restarts.
WHAT AM I EVER TO DO.
I tried the hard reset with the two buttons, obviously as I stated above, that doesn't work. I tried downloading this to see, but turns out you need to access the bootloader. I cannot do this either.
My question is, do I send it in for warranty work, or is there some magical way to fix this?
Well,
Even if there was a way to repair, I would not keep a phone that had this kind of problem. I think, you should call Google and ask them for a RMA.
While they send you the new Nexus 5, you can try to repair the old one (if anybody is able to provide you a "fix"). If you're able to repair it : great, backup your data and use the new phone (and send the old one to google, like you would do for a RMA).
The power button has record of getting stuck on its contacts. Some have fixed it by hitting the phone against a table. Obviously not recommended
and as it's an internal hardware fault, Google will replace it. .
Might be a stupid question, but are you sure it has battery? Maybe plug it in for an hour and try again.
Lokke9191 said:
Might be a stupid question, but are you sure it has battery? Maybe plug it in for an hour and try again.
Click to expand...
Click to collapse
Yes, it was fully charged.
GUGUITOMTG4 said:
The power button has record of getting stuck on its contacts. Some have fixed it by hitting the phone against a table. Obviously not recommended
and as it's an internal hardware fault, Google will replace it. .
Click to expand...
Click to collapse
This actually makes so much sense. I know sometimes when locking or unlocking, the screen would flash. So this, I believe may be the problem. I didn't even think about that.
Charlus97 said:
Well,
Even if there was a way to repair, I would not keep a phone that had this kind of problem. I think, you should call Google and ask them for a RMA.
While they send you the new Nexus 5, you can try to repair the old one (if anybody is able to provide you a "fix"). If you're able to repair it : great, backup your data and use the new phone (and send the old one to google, like you would do for a RMA).
Click to expand...
Click to collapse
Google is usually pretty good with their RMA process, except they make you pay up front. But looks like I'll have to do what I gotta do.
Thanks everyone!
hi guys, i already searched for a thread of someone with the same issue, but i haven't found anything on the whole internet (maybe it's just because i'm nervous as sh*t)... please let me know if i did wrong
the problem is: yesterday i was using regularly my Nexus 5, but suddenly i wasn't able to turn it on again. Just like a second before i was using it, and then it won't wake up. Now it is still turned off, i can't wake it up in any way, i tried every combination of keys, i tried holding on the power button for more than a minute, i tried pushing it hard, i tried everything. The only thing i'm able to do is plugging it on the charger, then it goes on a bootloop with the word "google" and a small vibration (just as it's like to turn it on) and then after a second the screen becomes black again, and this happens continuously untill i unplug it (i tried even for 2 hours and it still do like that). It is just like it wants to wake up, but then it is turned off, and on, and off, and on...
when he does like that i tried holding the vol down button just to try to enter the recovery mode, but even when i achieve to enter it, it still turn off so i can't decide what to do. Every guide i read on the web tells me to backup, then to erase all data, or something similar... but the problem is that i can't even access recovery mode, so that i'm not able to do anything if the phone is turned off completely.
i already called for the warranty, i have a completely stock phone so it's not a problem and i think they will change my phone, but i'm really worried this will erase all the data i have in my sd, and i would like to know if there's a way to copy what's inside the memory of the phone without turning it on
sorry guys but i'm really depressed, i've bought the phone on january... not even a year and i've wasted 350€
So, first question have you tried plugging into a computer? You may be able to pull some files off.
Second, was any of your stuff backed up using cloud storage, such as google drive? If not... You have my sympathy.
What app(s) were you running when it "Died"?[Edit: Died]
So you are completely stock, no root, no custom recovery, no nothing?
Spectrys said:
So, first question have you tried plugging into a computer? You may be able to pull some files off.
Second, was any of your stuff backed up using cloud storage, such as google drive? If not... You have my sympathy.
What app(s) were you running when it "Died"?[Edit: Died]
So you are completely stock, no root, no custom recovery, no nothing?
Click to expand...
Click to collapse
1) yes i tried: it does the same as if i plug it into the charger (google and vibration for a second, then turned off again, repeatedly). I can't access the data from my pc with the way i was used before (i could copy data only if the phone was on)
2) i use dropbox, google drive, and others, but not with the syncronization (i decided when and what to upload) so there's a lot of things that now aren't accessible and i'm scared i'll lose
3) well i wasn't using anything when it died... i think the cronometer was running, maybe whatsapp... recently i downloaded ePSXe for android with a couple of ROMs, but for a whole week or two i never had problems using it
4) yes completely stock, the only thing i did was abiliting the developer options (but a looong time ago, and i never changed them, i was only curious). With my old smartphone i used to play a lot with custom roms, but now i wanted to keep my nexus clean at least until the end of the warrancy
news from the google service: they told me some procedures to do, any of them work. They told me that their warrancy works like that: first they will send me another nexus 5 (not new, only a refurbished one) for the price of a new phone, then i have to send them my old phone. When it arrives, they will refurbish it, and they will give me back my 350€.
I really think that's not very fair... first because i don't want a phone that somebody used before me, and i don't want to give my phone to someone else
second because they don't really care that i lost all my data... after all this mess i will only obtain a phone that isn't new, and without my data! just like if google erased all my data for nothing.
please guys at least tell me if there's a way to recover all the data i've lost.You know: i have a 16gb flash storage full of data in my hand that i want to copy on my pc, there should be a way!
sorry for the anger
Have you read anything from @supersu or @simms22. Both of them are very knowledgeable on the N5.
The other thing is you could try calling google again and get a different person.
Spectrys said:
@supersu
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Click to collapse
supersu? You mean @rootSU?
OP, your power button is stuck, nothing you can do except RMA (or maybe take your phone apart).
Lethargy said:
OP, your power button is stuck, nothing you can do except RMA (or maybe take your phone apart).
Click to expand...
Click to collapse
:crying::crying:
i also read a forum in the country i live (italy) and it seems to be a frequent problem these days... a lot of guys who have a 9-10 months old phone accuse the same issue, and the only solution seems to be the motherboard substitution (or the google warancy phone substitution). Google told me they will give me a refurbished phone, but i know sometimes they have scratches, they are not perfect, so why do i have to trade my phone for another one that could not be new? i know they used to send new phones in the early days... Do you guys have experience in that? have you ever send you nexus5 to google? what did they do?
cesp-94 said:
Google told me they will give me a refurbished phone, but i know sometimes they have scratches, they are not perfect, so why do i have to trade my phone for another one that could not be new? i know they used to send new phones in the early days... Do you guys have experience in that? have you ever send you nexus5 to google? what did they do?
Click to expand...
Click to collapse
You get a refurbished one because too many people have RMA'd for silly reasons like loose power buttons, speaker hole size and screen light bleed. So blame them.
Usually a refurbished device should be near-perfect; those who have gotten ones with damage are just unlucky; and you can just call Google again anyways.
Lethargy said:
You get a refurbished one because too many people have RMA'd for silly reasons like loose power buttons, speaker hole size and screen light bleed. So blame them.
Usually a refurbished device should be near-perfect; those who have gotten ones with damage are just unlucky; and you can just call Google again anyways.
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i think i'll see if i can get my phone fixed with the LG warrancy in a LGcentre in my town, at least they will tell me if i have to throw my phone away... then i'll use the google warrancy.
to me it sounds as your storage corrupted, not power button. if it was power button, youd be able to get it booted, then it would bootloop. if it is the storage that corrupted, an rma would be best.
Hey guys.
I have a Samsung Galaxy a51 but last week the screen broke. I cant see anything besides green lines and such.
Now i wanna either repair the screen or throw it away. But i wanna do factory reset in all cases. I think there might be possibility in recovery Mode but on this phone seems difficult.
So anyone with a Galaxy a51 can you probably tell me what and how i have to press to get blindly to recovery in order to execute the factory reset?
As another notice: i never used any unlock code, but since digitizer is broken also i cant use touch. Vol+/- and Power is working, device is powering up but not adb . It shows as symbol on pc but since i cant swype to top to get off Lockscreen i cant access the folders.
Maybe someone can help
If you're going to throw it away simply use the 5 pound sledge clean wipe technique.
Otherwise you'll need to bring up the boot menu and count down the menu mentally as you click the volume key... you get the idea.
The 5# sledge is a lot easier
Okay so destroying the device is easier? I thought so. But maybe i can even do better and fix the screen myself, this would be another way.
Another idea would use otg with HDMI and usb but not sure if it would work
I'm just saying if you're not going to try and repair it... not saying it's the wisest course of action.
If you change your Google and Samsung passwords most of the links will be locked out anyway.
This is another overlooked advantage to having an SD card and using it as a data drive.
You can simple physically remove the data.
Humm. I think it will depend on how much i wanna spend on it. I dunno how much is it worth? I think it was around 280€ (Well yes euro, im from Germany anyway).
I got my phone (a samsung galaxy note 5 (sm n920c)) bricked while flashing stock firmware with odin. The process ran successfully but the phone couldn't boot further after showing the Samsung logo. I can't go into developer options and enable usb debugging or enable oem, unlock bootloader and boot a custom rom etc since the phone won't work and everything is locked.
I tried to flash twrp with odin but no success. On top of all these things now the phone won't stay for longer in the download mode (odin mode) except for few seconds, may be I have lost support for the battery, and I can't get to try a different method such as custom cwm recovery for getting into the recovery mode and installing a custom rom. I have tried to remove the battery and rely on external power but I don't know why the phone doesn't even go into the odin mode without battery.
Is there a possible solution or I should feed my dustbin something valuable.
p0w3r_off said:
Humm. I think it will depend on how much i wanna spend on it. I dunno how much is it worth? I think it was around 280€ (Well yes euro, im from Germany anyway).
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Add to that thought there may be more damage than just the display. Tough call especially if money is tight.
@blackhawk we're still not done. Add costs for the necessary tools. And think about the working time humm. Doesnt fit the bill. Suddenly the 5 pound sounds pretty good. Maybe i Just lay it under the wheel of my car, just drive over it. Might work as well lol
p0w3r_off said:
@blackhawk we're still not done. Add costs for the necessary tools. And think about the working time humm. Doesnt fit the bill. Suddenly the 5 pound sounds pretty good. Maybe i Just lay it under the wheel of my car, just drive over it. Might work as well lol
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Microwave oven, bonfire... ideally you want to destroy the flash memory chipset but that's probably way over kill.
I wonder if i break the phone if the battery could potentially explode. This is why i would simply deassemble the device and kill the board
p0w3r_off said:
I wonder if i break the phone if the battery could potentially explode. This is why i would simply deassemble the device and kill the board
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Just drain the battery before hand. Or set it aside for now, no rush.
Yes there is really no rush. Luckily i have a second phone which with im writing currently. This is working very fine.
I always use a case. They've saved my devices countless times.
This time i used one with only back protection. I should have known better. But the flip books are Always getting dirty. Feels dirty after few months but well this one here now at least have a flip book cover
This one. Easy to hold, clean and doesn't attract dirt. Pretty good heat dissipation.
Excellent drop protection. Never comes apart in a drop. The case kick stand eventually breaks but it's not needed.
My N10+ has taken close to a dozen 2-4 foot drops onto concrete with zero damage. It wuvs to corner hit when it's not face planting.
Nice. Thanks for the recommodation i might as well try this one.
Btw, i did what i mentioned First.
For all ppl that wanna factory reset their phone blindfolded, whyever:
1. Let the battery die
2. Charge it for ca 5 min
3. Connect to pc, hold power and vol up until it vibrates. Let go of power button as soon as it vibrates.
4. Press vol down exact one time and then press power button
5. Start fastboot on pc, Check if device is connected
6. Execute fastboot -w for purgeing userdata
7. Reboot with fastboot reboot
Now the 5 pound can work as well
But one thing is certainley strange. After i played around with fastboot oem unlock without activating unlock oem in debug menu it shows on every pc as unknown device and never boots up. Feels like its bricked. Very strange thou. Probably the battery died while try to execute fastboot unlock or sth
And yeah its starting to turn into a hobby of mine to play with devices til they get Hardware bricked. The Huawei p20 suffered a bit different but also somehow relateable damage (tried to unlock bl but short circuited everything on the PCB lol). I cant deny its fun to Check out the edge of possibilities there are in android phones