Update check issue - Moto G Q&A, Help & Troubleshooting

I am getting this exact screen from multiple days on my Moto G ....Any one else seeing this in India or elsewhere?

I saw this when I installed an adblocker app that set up a proxy. Checking for updates did not work through the proxy. Have you installed an adblocker or anything else that messes with the network connection?
It's possible to add an exception to adblockers for the motorola update site, but I don't remember what the site was - you'd have to search for it.

Yep I had that issue when I was on Stock ROM.
Here's what I'd do to temporarily fix it (meaning you'll have to do it each time):
Go to Motorola Device ID > Options > Unlink Account.
It'll warn you but don't worry about that. Immediately after you confirm the action, go to Settings via the Quick Settings panel and then to About Phone > System Updates.
And voila! It should check for updates successfully.
EDIT : See this thread for more details -
http://forum.xda-developers.com/showthread.php?t=2775428

KDB223 said:
Yep I had that issue when I was on Stock ROM.
Here's what I'd do to temporarily fix it (meaning you'll have to do it each time):
Go to Motorola Device ID > Options > Unlink Account.
It'll warn you but don't worry about that. Immediately after you confirm the action, go to Settings via the Quick Settings panel and then to About Phone > System Updates.
And voila! It should check for updates successfully.
EDIT : See this thread for more details -
http://forum.xda-developers.com/showthread.php?t=2775428
Click to expand...
Click to collapse
That worked, Thanks! No update was available yet but waiting patiently for Lollipop

Related

ICS Update problem

Hey guys,
Im trying to update to ICS. I checked for the new firmware, it found it. So it started downloading it, then about half way through the download, it failed and said it was reverting back to its original state. So I restarted my device and I am trying to restart the update. When I go into settings and go to the check for updates tab, it says "there is a system firmware update for your device. Please check notifications"
Now when I open up notifications, nothing is there. Is there any way to restart the update? I cant seem to get it to retry.
Thanks, much appreciated.
Go to Settings - Applications - Manage - All - DMClient - Force Close then Clear Data
Next Settings - Applications - Manage - All - CMClient - Force Close then Clear Data
Reboot
Check for update.
Thank you so much!

[Q] ICS Official: No Device Administrator Settings

Hi,
Is this a known issue on Android 4.03 Official?
I can't uninstall an app, because I can't disable its administrator privileges. These settings are gone after applying the FOTA!
Not noticed it but I did a factory reset after getting the update
EddyOS said:
I did a factory reset after getting the update
Click to expand...
Click to collapse
Thanks. I didn't. Interesting. Can anyone else confirm/reject this please?
Nope, i can just remove apps and everything. Didn't do a factory reset after OTA update.
Keupie said:
Nope, i can just remove apps and everything. Didn't do a factory reset after OTA update.
Click to expand...
Click to collapse
But do you see the "Device Administrator" settings?
You mind trying to install this app (SwitchPro Widget) and then uninstall it?
Dmitry N said:
But do you see the "Device Administrator" settings?
You mind trying to install this app (SwitchPro Widget) and then uninstall it?
Click to expand...
Click to collapse
i see the device administrator settings. Can't install the app because it's a paid app and i don't own a creditcard
Factory reset was the solution indeed!
Where's My Droid is the problem
I noticed after installing Where's My Droid and granting it Device Administration privileges, the option itself disappeared from the Security menu of my phone, along with Unknown Sources option. WTF - I reset my phone over a dozen times (literally) before I realized what caused it to keep disappearing. There's no telling how many apps out there that might cause these options to disappear after being added as a Device Administrator. So please, test my conclusion...reset your phone and if the options reappear, try installing the app that caused the options to disappear (most likely a security app or phone locator app) then grant it Device Admin again and see what happens. If I'm right, please hit the thank you button. Peace!!
I don't see this menu even I did factory reset+wipe data in stock recovery ... I've tried to check it on clean phone without any application installed and it is not there - just setting for "Unknown sources" but not Device administrators ..
rkafka said:
I don't see this menu even I did factory reset+wipe data in stock recovery ... I've tried to check it on clean phone without any application installed and it is not there - just setting for "Unknown sources" but not Device administrators ..
Click to expand...
Click to collapse
Me either until you install an app like Where's My Droid, then go to the Security section of WMD> Remote Wipe or Remote Lock. DO NOT 'SET DEVICE ADMIN' but this should put the option in the Settings>Security menu of the phone. but after uninstalling WMD it goes away. maybe you can make use of it for programs that need device admin privleges while WMD is installed, hopefully it dosen't disappear if you authorize a different app, then hopefully uninstalling WMD wont remove the option if a different app already has admin rights. Are you pickin up what I'm layin down? I know it sounds crazy, thumbs down ICS
akafarmer said:
Me either until you install an app like Where's My Droid, then go to the Security section of WMD> Remote Wipe or Remote Lock. DO NOT 'SET DEVICE ADMIN' but this should put the option in the Settings>Security menu of the phone. but after uninstalling WMD it goes away. maybe you can make use of it for programs that need device admin privleges while WMD is installed, hopefully it dosen't disappear if you authorize a different app, then hopefully uninstalling WMD wont remove the option if a different app already has admin rights. Are you pickin up what I'm layin down? I know it sounds crazy, thumbs down ICS
Click to expand...
Click to collapse
Now I uderstand it. When there is no application with dev.admin privilegs demand, the option is not there (nothing to set/reset) .. .. It clear now .. Where is my Droid shown me how it is working .. Many thanks for explanation ..
rkafka said:
Now I uderstand it. When there is no application with dev.admin privilegs demand, the option is not there (nothing to set/reset) .. .. It clear now .. Where is my Droid shown me how it is working .. Many thanks for explanation ..
Click to expand...
Click to collapse
I'm knew at posting and don't know if you hit the thanks button but it would be greatly appreciated. btw, this problem is not on any other ICS phone I've seen, just Vivid, rooted or not.
akafarmer said:
I'm knew at posting and don't know if you hit the thanks button but it would be greatly appreciated. btw, this problem is not on any other ICS phone I've seen, just Vivid, rooted or not.
Click to expand...
Click to collapse
You have found the root cause of this "problem".. It is not a bug it is feature
That did it for me, too!
Just to confirm, I found a small app on the Play Store that wanted Device Admin rights (an app called "Lock Screen" which just provides a button to lock the device), went in to it's settings, enabled Device Admin rights and then the 3rd Party Apps and Device Administrator settings appeared in the Security Settings. Thank you!
rkafka said:
You have found the root cause of this "problem".. It is not a bug it is feature
Click to expand...
Click to collapse
Seems like a problem to me, I have yet to get these options back after setting Where's My Droid app as a Device Admin.
Only Install Android Device Manager for enable this menu

[Q] How to prevent OTA Update?

I am running 4.4.4, and would like to stay that way, I got the notification today about the system update to Lollipop. I've been tapping "No thanks" whenever it pops up, but obviously I would like someway to disable it altogether so I don't need to keep tapping that.
Any suggestions?
Kitkat has far worst memory issues than Lollipop, so I don't know why you decide not to upgrade.
Anyway,
Go to Options -> Apps -> All -> Search for Motorola OTA -> Click Disable
Then you won't get any notifications for the update.
CJMom said:
Go to Options -> Apps -> All -> Search for Motorola OTA -> Click Disable
Then you won't get any notifications for the update.
Click to expand...
Click to collapse
I went to Settings, Apps, All, and do not have an entry for Motorola OTA. The only Motorola apps listed are
Motorola Services Main
Motorola Service
Motorola One Time Init
Motorola Notificaton
Motorola ID
Motorola DriveActivator
Motorola Contextual Services
Motorola Checkin
Motorola Boot Services
Motorola Assist Framework
I tried downloading FOTAKill.zip and flashing that in TWRP, still got the update notification. I tried downloading DisableService in the app store and disabled SystemUpdateServices under Google Play Services, that didn't work. I just tried downloading FOTAKill.apk and copying it to /system/app, we'll see if that works.
Try this: https://www.androidfilehost.com/?fid=95897840722643321
Constant OTA downloads
I have XT1032 with 5.1 GPE optimized v1.1
For a month data usage eats up my whole plan. I suspect it's the OTA update it downloads over and over again, since it says 7.6MB, and Android OS reports such increases, sometimes multiple times a day.
Does the above link work for this version? Do I just install it within the GUI, or copy it somewhere from within recovery?

Google verification issues

Hi all, I'm having an issue with setup wizard specifically the Google verification. It's telling me I need to sign in with an account previously used on the device (it's brand new) due to an apparent improper factory restore. I'm able to open apps using nova launcher but when I go to select default launcher it says setup wizard and I can't change it. I'm also unable to add a Google account. Any help is appreciated, thanks!
Doesn't sound new. Wipe it:
Settings > Backup & reset > Factory data reset
Box was sealed and everything, I tried restoring from settings but same thing. Also only the back button works home and menu don't, is there a root bypass or ROM in the works?
Did you ever login with another google account?
Try:
adb reboot bootloader
fastboot erase config
Tornaco said:
Did you ever login with another google account?
Try:
adb reboot bootloader
fastboot erase config
Click to expand...
Click to collapse
I assume I'd need to enable USB Debugging to use those, which I'm unable to. Would a stock rom flash or root fix my issues once either are released?
So I found a fix via vnrom (Test DPC) everything works now but I'm hoping there will be a fix for the notification bar and such. Just wanted to update you guys, thanks for the assistance
fogtint said:
So I found a fix via vnrom (Test DPC) everything works now but I'm hoping there will be a fix for the notification bar and such. Just wanted to update you guys, thanks for the assistance
Click to expand...
Click to collapse
Would you be able to post a link to where you got the info or how to do what you did?

Brand New Pure XL cannot download from Google Play or OTA Update

Hi guys,
BNIB Pure XL cannot download from Google Play or do an OTA firmware update.
I've tried using LTE to download but no luck. Here's what I did:
1) Booted up device.
2) Selected language and added Google account.
3) Device successfully synced Google account and all associated apps were listed in the Google Play Store.
The download bar in the Play store keeps running without downloading anything through either WiFi or LTE.
I've tried clearing the cache of Play Store and Google Services to no avail.
The current firmware is 2015-11-23 and I can download the 2016-03-22 update but it gives an 'Unzip error' after downloading.
I can send and receive emails and use the browser without issue.
I only want to flash the stock firmware as a last resort. Surely, there must be an easy fix to this!
Thanks for any help you guys can provide.
Cheers,
Andrew
When you try to download something from the play store, does it show up in your notifications?
If not, do the following:
Settings > Advanced Settings > Apps > All > Download Manager > Clear data
Settings > Advanced Settings > Apps > All > Download Manager > Force stop
Settings > Advanced Settings > Apps > All > Google Play Store > Force stop
If it does show up and always shows that the download is "Paused" or "Pending", try installing a VPN application like Hotspot Shield, turn it on and do the above steps before attempting to download something.
A word of warning, don't do anything else other than download what you need from the play store once you turn the VPN on. Turn it off after downloading what you need from the play store.
As for your firmware update issue, I can only imagine that the update zip was somehow incomplete or corrupted.
Use the installed File Explorer app to navigate to Files > Phone Storage > adupsfota and delete "update.zip".
Then try downloading the update again.
I do not know if updating will fix the play store download issue, but if you want to try it, it's up to you.

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