Nexus 5 is not recognized as a Device, ony charges - Nexus 5 Q&A, Help & Troubleshooting

Hi,
Three days ago, my Nexus 5 has stoped from being recognized by my computer as a device: when I plug my phone, nothing happens:
No "USB" icon/notification on my phone
No response from my PC
Enabling/disabling MTP, PTP, Debugging does not change anything
Even my
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is not recognized anymore
I am an experienced user an it is not a driver's problem (I have already reinstalled drivers and changed USB cables). If it helps, I am on stock 4.4.4 rooted.
I don't know if anyone has ever had the same problem and can give a hint! Thanks a lot!

willylatorre said:
Hi,
Three days ago, my Nexus 5 has stoped from being recognized by my computer as a device: when I plug my phone, nothing happens:
No "USB" icon/notification on my phone
No response from my PC
Enabling/disabling MTP, PTP, Debugging does not change anything
Even my
is not recognized anymore
I am an experienced user an it is not a driver's problem (I have already reinstalled drivers and changed USB cables). If it helps, I am on stock 4.4.4 rooted.
I don't know if anyone has ever had the same problem and can give a hint! Thanks a lot!
Click to expand...
Click to collapse
Try to switch USB port in PC, reinstall your android (complete wipe of system, then reinstall it). Or maybe your windows is causing this problem.

Cable or port issue. USB port on phone, computer or cable.
Sent from my Nexus 5 using Tapatalk

Thanks, but I have already tried on multiple PCs,multiple ports and multiple cables. I don't know if it can be a sofware problem that a wipe or change of ROM can solve :/

willylatorre said:
Thanks, but I have already tried on multiple PCs,multiple ports and multiple cables. I don't know if it can be a sofware problem that a wipe or change of ROM can solve :/
Click to expand...
Click to collapse
Then perhaps USB fault on your phone.
Can't flash factory without USB
Sent from my Nexus 5 using Tapatalk

willylatorre said:
Hi,
Three days ago, my Nexus 5 has stoped from being recognized by my computer as a device: when I plug my phone, nothing happens:
No "USB" icon/notification on my phone
No response from my PC
Enabling/disabling MTP, PTP, Debugging does not change anything
Even my
is not recognized anymore
I am an experienced user an it is not a driver's problem (I have already reinstalled drivers and changed USB cables). If it helps, I am on stock 4.4.4 rooted.
I don't know if anyone has ever had the same problem and can give a hint! Thanks a lot!
Click to expand...
Click to collapse
I experienced the same issue yesterday when I tried to flash Lollipop on my Nexus5.
Using the original USB cable that came with the Nexus did the trick.

Try turning USB Debugging on Dev Options. It might help.

willylatorre said:
Hi,
Three days ago, my Nexus 5 has stoped from being recognized by my computer as a device: when I plug my phone, nothing happens:
No "USB" icon/notification on my phone
No response from my PC
Enabling/disabling MTP, PTP, Debugging does not change anything
Even my
is not recognized anymore
I am an experienced user an it is not a driver's problem (I have already reinstalled drivers and changed USB cables). If it helps, I am on stock 4.4.4 rooted.
I don't know if anyone has ever had the same problem and can give a hint! Thanks a lot!
Click to expand...
Click to collapse
you're using windows?
ither one of these two will help -
PC recognizes Nexus but then I can't access my storage
but I believe this is the one you want -
Nexus 5 connecting via USB as wrong device

Related

[Q] Nexus S USB Mount Problems [Q]

My phone can only charge but not be recognized on USB, when I plug it into my computer it says it's unrecognizable from my computer (like an error pops up). It wasn't like this before I installed the new update to the cygeonmod rom. I tried going back to stock gingerbread, other roms. Like at least 4 roms i've tried I just don't know what to do now. Any Ideas?
Are you trying to access the storage or use development tools (like adb) via USB?
Also, have you tried with a different USB port (preferably one on the motherboard of your computer)?
WindSlash said:
Are you trying to access the storage or use development tools (like adb) via USB?
Also, have you tried with a different USB port (preferably one on the motherboard of your computer)?
Click to expand...
Click to collapse
I'm just trying to access the storage, I've tried different usb ports but it just keeps saying USB Device Not Recognized.
I'm assuming you're using Windows... can you go under Device Manager and see if there is one with an exclamation mark (!) when your device is plugged in?
WindSlash said:
I'm assuming you're using Windows... can you go under Device Manager and see if there is one with an exclamation mark (!) when your device is plugged in?
Click to expand...
Click to collapse
yes theres and exclamation mark when I plug it in and it says (!) Unknown Device.
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Anyone got any solutions?
tdog1o1 said:
My phone can only charge but not be recognized on USB, when I plug it into my computer it says it's unrecognizable from my computer (like an error pops up). It wasn't like this before I installed the new update to the cygeonmod rom. I tried going back to stock gingerbread, other roms. Like at least 4 roms i've tried I just don't know what to do now. Any Ideas?
Click to expand...
Click to collapse
Had the same problem and it ended up being a faulty USB cable. Pretty unlikely, but try a different cable and see if that helps.
XK72 said:
Had the same problem and it ended up being a faulty USB cable. Pretty unlikely, but try a different cable and see if that helps.
Click to expand...
Click to collapse
I've tried different usb cables with different computers and with different usb slots in each computer. Nothing works. Is it possible that my nexus s is missing a file allowing me to connect usb to my computer? Because every computer I use it says USB DEVICE NOT RECOGNIZED so I was just wondering if that's the case.
tdog1o1 said:
I've tried different usb cables with different computers and with different usb slots in each computer. Nothing works. Is it possible that my nexus s is missing a file allowing me to connect usb to my computer? Because every computer I use it says USB DEVICE NOT RECOGNIZED so I was just wondering if that's the case.
Click to expand...
Click to collapse
It sounds like your problem can be isolated to the phone, but I'm not familiar with working in a Windows environment. I'd try booting into (the phone's) Recovery and seeing if you can mount the drive from there. Might help you isolate whether or not your issue is related to a particular volume.
XK72 said:
It sounds like your problem can be isolated to the phone, but I'm not familiar with working in a Windows environment. I'd try booting into (the phone's) Recovery and seeing if you can mount the drive from there. Might help you isolate whether or not your issue is related to a particular volume.
Click to expand...
Click to collapse
I tried that going into the phone's recovery mode and plugging in the usb cord and it still says the same thing. When I go into further like clicking the message it gives me a Code 43 warning on my computer. I also tried hard factory resetting my phone when I was on the phone with Samsung and that didn't work either. Everything was fine before I flashed Cygenmod rom on my phone everything was perfect.
tdog1o1 said:
I tried that going into the phone's recovery mode and plugging in the usb cord and it still says the same thing. When I go into further like clicking the message it gives me a Code 43 warning on my computer. I also tried hard factory resetting my phone when I was on the phone with Samsung and that didn't work either. Everything was fine before I flashed Cygenmod rom on my phone everything was perfect.
Click to expand...
Click to collapse
Have you installed the drivers from http://developer.android.com/sdk/win-usb.html?
XK72 said:
Have you installed the drivers from http://developer.android.com/sdk/win-usb.html?
Click to expand...
Click to collapse
I tried it and nothing is working.
Can you go back to Device Manager?
Double click on the "Unknown Device", then click on "Details" tab, under "Property", select "Hardware Ids", and take a screenshot of what's there?
WindSlash said:
Can you go back to Device Manager?
Double click on the "Unknown Device", then click on "Details" tab, under "Property", select "Hardware Ids", and take a screenshot of what's there?
Click to expand...
Click to collapse
Here you go.
Interesting... now let me ask you from another angle, with the phone connected and USB debugging on, are you able to access the phone using adb devices / fastboot?
download and install PDANet
worked like a charm for me, installed my usb drivers to my phone which i had problems with just like you.
WindSlash said:
Interesting... now let me ask you from another angle, with the phone connected and USB debugging on, are you able to access the phone using adb devices / fastboot?
Click to expand...
Click to collapse
No i'm not able to access it with fastboot or adb devices. All it says is USB device not recognized.
Nexus S Woes
I had the exact same story and errors as tdog1o1, and the ONLY fix I found useful was on an mp3 forum.
" I had code 43 problems with my usb ports until I found a thread on MSI's website. My front panel usb ports connected to a 9 pin usb header on the motherboard. Only 8 pins are needed. If pin 9 has a black ground wire then remove it. I didnt give this fix much hope but it fixed my problems! "
After many hours of driver installs, front usb port changes, and a dozen reboots, this actually worked!
I merely used the USB at the back of the computer and Voila!
Looks Wind Slash nailed it at the beginning of this thread.
Nexus S
I am having the exact problem, have found a solution.

[Q] My PC doesn't recognize the Moto G

Hi folks,
Well... I don't know what is happening with my G. Everytime I connect it via USB, nothing happens, the directory doesn't appear at the explorer. I've been trying to install the drivers and sometimes the PC shows a correct installing, sometimes not.
I don't know what to do. Maybe format the Moto G...
1. Make sure you have good data cable
2. Usb port on your pc/computer is work
3. Install driver for your system.
And last, please make sure you choose the right " USB computer connection " method by going to Settings > Storage > tap on right top menu, select USB Computer Connection.
Install the Motorola drivers
---------------------------------------------------------
Hit the thanks button if I helped you 8)
---------------------------------------------------------
dika46 said:
1. Make sure you have good data cable
2. Usb port on your pc/computer is work
3. Install driver for your system.
And last, please make sure you choose the right " USB computer connection " method by going to Settings > Storage > tap on right top menu, select USB Computer Connection.
Click to expand...
Click to collapse
pfufle said:
Install the Motorola drivers
---------------------------------------------------------
Hit the thanks button if I helped you 8)
---------------------------------------------------------
Click to expand...
Click to collapse
First of all, thank you both. Sorry for the delay.
The USB Ports and the cable are ok. I've already installed drivers via Motorola Device Manager. After selecting USB Computer Connection, I check only the MTP option and nothing happens.
Maybe there is some cause of the problem:
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Click to expand...
Click to collapse
Selecting the troubleshoot option, Windows starts to search drivers and, again, nothing happens. It can't fix the problem.
Here is the screen after that step:
Click to expand...
Click to collapse
It seems that the drivers aren't installed properly. I don't know why it's happening... I've already used this method to transfer musics and all kind of stuff. Maybe something went wrong after some android update... I don't know.
Do you have the adb drivers installed?
pfufle said:
Do you have the adb drivers installed?
Click to expand...
Click to collapse
No, I haven't.
Sent from my XT1033 using Tapatalk
MatheusMux said:
No, I haven't.
Sent from my XT1033 using Tapatalk
Click to expand...
Click to collapse
Well you are supposed to! No wonder why it isn't working with adb...
pfufle said:
Well you are supposed to! No wonder why it isn't working with adb...
Click to expand...
Click to collapse
I've just installed it here, but still not working. I used this version.
burrt said:
In Device Manager, uninstall the drivers for the XT1033 and replug the phone in. If the problem persists, you can install the drivers manaully, don't use the Windows Update search. Is this the Moto 4G version? Maybe check that the drivers match your device. Last alternative is to root it manually through command window which imo is the best method.
Click to expand...
Click to collapse
Well, I've already done it.
How do the manual installation work? Is it through the ADB?
No. I don't know if it's a South America's version, but it has 16GB of memory and two sim card slots.
My main doubt is why it's happening, because I transferred files normally before.
How is this last method? What is the command?
Thank you so much! You are helping me a lot.
EDIT (April 4, 2015):
I've just found the solution afer a long time without trying anything. Here is it: http://forum.xda-developers.com/showpost.php?p=54476230&postcount=12

Galaxy Note Pro 12.2 - Russian Lolilop update?

Hey guys,
So I got my hands on a Note Pro collecting dust and wanted to update it.
I believe its originally a Russian device.
I have no sim card installed and OTA will not work (gets server errors)
The US 5.1.1 OTA update fails out and I noticed the CSC-code it is looking for is SER
Oh yeah, Odin won't detect the device. Keis is useless and the new Smart Switch doesn't help much either
I think I need a Russian version of the update. Can anyone point me in the right direction? I've been hunting all day and can't find much.
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If your device is rooted ota will not work(use root checker on play store to confirm) therefore, we will use the odin way. The software being russian or not does not matter as we are using odin now...for odin to get the device to recognise is to do:
1: check connecting your device to your pc with different usb cable.
2:Try changing usb ports
3:Re-install samsung usb drivers
4: Reply and tell me if the operating system of your pc is windows 7 or not.
5:Go into developer mode (activate it by pressing the build number of your device in phone settings) then turn usb debugging option on..........Though not sure but may work!
6: Hit the thanks button!!
Osama chohan said:
If your device is rooted ota will not work(use root checker on play store to confirm) therefore, we will use the odin way. The software being russian or not does not matter as we are using odin now...for odin to get the device to recognise is to do:
1: check connecting your device to your pc with different usb cable.
2:Try changing usb ports
3:Re-install samsung usb drivers
4: Reply and tell me if the operating system of your pc is windows 7 or not.
5:Go into developer mode (activate it by pressing the build number of your device in phone settings) then turn usb debugging option on..........Though not sure but may work!
6: Hit the thanks button!!
Click to expand...
Click to collapse
The device is not rooted.
All stock and reset.
Tried different ports
Already reinstalled drivers.
Debugging mode is on
Odin doesn't recognize.
Using Win 7
For some reason, Odin saw it out of the blue. Never restarted my computer. Used the same port.
Got it updated
dragonash said:
The device is not rooted.
All stock and reset.
Tried different ports
Already reinstalled drivers.
Debugging mode is on
Odin doesn't recognize.
Using Win 7
For some reason, Odin saw it out of the blue. Never restarted my computer. Used the same port.
Got it updated
Click to expand...
Click to collapse
In case it happens again go to driver manager from control panel and see if the icon for the note pro has a caution sign if it does then you you should click the uninstall driver option and then right click anywhere and click the scan for hardware option. this has happened to me as well and I did this amd it recognizes my note pro instantly.check it out. Thank you for reading my post.

Unable to connect phone to PC for file transfer

I have had the phone for just under two weeks and all seemed to be running fine until I plugged the device into the PC recently, I changed the connection mode from charging to MTP but nothing happened, I followed the instructions in this thread but still no success. I've attached a screenshot showing the discrepancy in the setting and notification bar.
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The notification bar shows charging only whilst in the settings it shows MTP, though the PC does not detect it. Anyone else experienced anything similar?
ShinOrochiX said:
I have had the phone for just under two weeks and all seemed to be running fine until I plugged the device into the PC recently, I changed the connection mode from charging to MTP but nothing happened, I followed the instructions in this thread but still no success. I've attached a screenshot showing the discrepancy in the setting and notification bar.
The notification bar shows charging only whilst in the settings it shows MTP, though the PC does not detect it. Anyone else experienced anything similar?
Click to expand...
Click to collapse
You have to tap the notification (it will open a popup) and change to MTP each time you connect to the computer.
rrvuhpg said:
You have to tap the notification (it will open a popup) and change to MTP each time you connect to the computer.
Click to expand...
Click to collapse
Yeah I know that, but when I tap MTP nothing happens. I've never had a problem with other phones running MM.
ShinOrochiX said:
Yeah I know that, but when I tap MTP nothing happens. I've never had a problem with other phones running MM.
Click to expand...
Click to collapse
You have this problem since first day? You tried on an other computer?
rrvuhpg said:
You have this problem since first day? You tried on an other computer?
Click to expand...
Click to collapse
On the first day when I connected the phone to my PC everything was fine, I installed Xperia Companion and was able to access the internal storage/memory card. I tried on another PC and again all seemed fine. It is just on my main PC, there is a driver error (according to Windows device manager). Updating fails, uninstalling and plugging the device back in also doesn't work.
I think I have found the cause, https://answers.microsoft.com/en-us...soft-wpd/9f900903-50d8-4935-939d-5dbf8d6bd1d0
Now I need to figure out a way to remove the faulty driver!
Did you enanle usb debugging?
Setting›developer options›usb debugging
Siam4k said:
Did you enanle usb debugging?
Setting›developer options›usb debugging
Click to expand...
Click to collapse
You don't need to enable debugging to use MTP
Problem solved!
Problem solved, it is caused by the new driver update (Microsoft – WPD – 2/22/2016 12:00:00 AM – 5.2.5326.4762), it seems to have issue with some devices-specifically Mediatek powered ones. The solution is simple, uninstall the driver update via Windows, if that isn't possible then use system restore, if even that fails (like in my case) then the driver can be manually removed using command prompt, as explained here. Now the device connects fine, just like it used to.
As far as I am aware the update has now been pulled so shouldn't install. I triggered the installation of the update myself after manually checking for updates-that's the last time I'll be doing that. :silly:
Fix
Apparently there's a very simple solution. Same thing happened with me a few days ago, search for " How to Fix MTP! problem in windows 10 " on Youtube uploaded by " Infinity Studio " watch this it solved my problem. (Sorry can't post link as m still a junior member)

Question ROG phone 5s not recognized in fastboot mode, but ADB works... Windows driver issue?

Hi All,
I bought a ROG phone 5s (ZS676KS) direct from ASUS and I've been trying to root it all week. The firmware version is WW_18.1220.2111.160.
So far, I have been able to unlock the bootloader using Asus' app. My phone displays the unlocked bootloader warning on every boot.
I can't make fastboot work... the "adb reboot bootloader" command does work. I can also boot using the power + volume up button. But the "fastboot devices" command always comes up empty.
I found two possible reasons why fastboot doesn't work. So far I failed to fix either one.
First, the "OEM unlocking" option is missing in my developer options menu. I have the "USB debugging" option checked off. But many of the guides I read online say to allow OEM unlocking and I can't do that. But I've also seen people say that it doesn't matter. So, I don't know if this is a real problem. I can't find any reference to this problem except in Samsung phones. I tried the recommended fix but it didn't work.
Second, something's wrong with the fastboot driver on my computer. When get my phone into fastboot mode and plug it into the computer, device manager shows a device called "ASUS_I005D" with an orange caution icon on it. The error message in the properties menu says "The drivers for this device are not installed. (code 28)". This is probably the real problem.
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Windows isn't finding a driver with its online driver search. I spent a few hours playing with Windows drivers to no avail. But maybe I missed something. I did find "ASUS_Android_USB_drivers_for_Windows_20150212" online and it didn't help.
I have tried different wires and USB ports and I'm using the side port of the phone instead of the bottom (although I tried the bottom port too). I tried another computer and that didn't work. But this was before I realized what was happening with windows drivers so I didn't check the device manager. I'm away from home now so I just have access to the one computer for now.
Does anyone know where I can find the correct driver? Or is there another approach I haven't considered? I hope there's nothing fundamentally wrong with the phone. I kind of just bought it without explicitly verifying, assuming the 5s is rootable since the 5 is...
Thanks Everybody,
Success is disgusted by some people, and will not share any files for free in the future.
It's not your device but likely Win 10 playing games with you. First completely uninstall the device driver to clean things up. Reboot your pc into Safe Mode. Plug in your phone from the side connector with a good data capable USB cable. From Device Manager choose "Add Legacy Hardware" from the menu and point the location to where you have saved the latest official Android USB drivers and install. Reboot Windows normally. If things have gone well, you should be able to both ADB & Fastboot into your device.
What a relief.
I am now able to flash my patched boot.img.
Thanks to both of you. I'm off to the races...
For me I just get a Ubuntu iso, boot your computer off a USB stick, install adb and fastboot via apt, and boom, no crappy drivers needed

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