[Q] One & Helium - ONE Q&A, Help & Troubleshooting

Hello, I am trying to back up some apps with Helium on my One Plus One. I have literally tried everything. I have tried Samsung, Universal and google drivers but none seem to work. On my desktop Helium It shows the green tick and Helium is enabled on my One but on the mobile Helium it just keeps saying waiting for desktop application. I have tried every tutorial I have found on the web. Any help will be greatly appreciated!
Edit yes I have verified the ADB drivers have been installed through cmd

Hi
I2awR\ said:
Hello, I am trying to back up some apps with Helium on my One Plus One. I have literally tried everything. I have tried Samsung, Universal and google drivers but none seem to work. On my desktop Helium It shows the green tick and Helium is enabled on my One but on the mobile Helium it just keeps saying waiting for desktop application. I have tried every tutorial I have found on the web. Any help will be greatly appreciated!
Edit yes I have verified the ADB drivers have been installed through cmd
Click to expand...
Click to collapse
Hi,
Documented problem after 38r update. Several posts on this.
No solution so far. I e-mailed Helium and they fowarded to developers
and no response so far. Just for your info, Helium worked perfectly
before the 38r update for me.
Ken

Hi
kenfb1 said:
Hi,
Documented problem after 38r update. Several posts on this.
No solution so far. I e-mailed Helium and they fowarded to developers
and no response so far. Just for your info, Helium worked perfectly
before the 38r update for me.
Ken
Click to expand...
Click to collapse
Aww damn just got my OPO a couple of days before 38r so I hadn't tried Helium before it. I read that this had been a problem but alot of people had seemed to have it fixed. Oh well just need to wait to see if we get some suppourt for this

I have reported the problem Koush on GitHub.

I've used yesterday helium to back up some app data on my OPO from previous N5, no issue, just long wait time but
1 helium was pro version
2 both N5 and OPO were rooted
3 I've uploaded to a dropbox account and download to OPO
Hope it could help

I'll be glad when this is fixed. I have some game data I don't want to loose.

Use the chrome app.
Worked for me.

This is still true for the OP2 as well. Chrome Web app worked flawlessly.

Related

Play Store error -24?

Hey guys,
I got my nexus 5 a couple of weeks back and was very happy about it. I installed all my favorite apps and they just installed fine. Then when I tried to install Apex Launcher ( which is my primary launcher in all my devices), play store gave me error -24. I tried this over and over again but alas! No change. Is this a common problem everyone is experiencing? Is there a possible solution to this (not involving rooting or wiping data)? I have not experienced this problem with any other app.
Thanks in advance.
Cheers,
Night
Try this http://forum.xda-developers.com/showthread.php?t=1992241
Find with a simple Google search
DaNightmare said:
Hey guys,
I got my nexus 5 a couple of weeks back and was very happy about it. I installed all my favorite apps and they just installed fine. Then when I tried to install Apex Launcher ( which is my primary launcher in all my devices), play store gave me error -24. I tried this over and over again but alas! No change. Is this a common problem everyone is experiencing? Is there a possible solution to this (not involving rooting or wiping data)? I have not experienced this problem with any other app.
Thanks in advance.
Cheers,
Night
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2027663
Already tried
jd1639 said:
Try this http://forum.xda-developers.com/showthread.php?t=1992241
Find with a simple Google search
Click to expand...
Click to collapse
I tried it and it doesn't work.
Did you try "clear data" button for play store ? It's in the app list. Or you could try remove it in the recent app menu. Error -24 sometimes hits me and that's how I fix it.
Got error in adb
mistahseller said:
http://forum.xda-developers.com/showthread.php?t=2027663
Click to expand...
Click to collapse
Tried the adb method too. It says permission denied.
It does not work
x8hsu said:
Did you try "clear data" button for play store ? It's in the app list. Or you could try remove it in the recent app menu. Error -24 sometimes hits me and that's how I fix it.
Click to expand...
Click to collapse
I tried it just now. It doesn't work. I also tried uninstalling all the updates. It doesn't work either.
DaNightmare said:
I tried it just now. It doesn't work. I also tried uninstalling all the updates. It doesn't work either.
Click to expand...
Click to collapse
you didn't follow the post completely, if none of this is working factory reset is your last option.
Will this work?
I just had one last idea. Would flashing the 4.4.2 update via adb fix the problem? If not, I guess its backup and wipe then.

[Q] No sim card error problem note 2 tmobile

Hey guys! This is my first time on the boards and of course, I'm in need of some big help. As of now, as the title states, I currently lack sim card functionality. Unfortunately, I believe this is in many ways is my fault as I was deleting some bloatware off my phone... the three that I deleted was the stock internet explorer, a T-Mobile application (forgot the name) and an app called "talk" all of which came on the phone. Everything was fine up until I restarted the phone. My phone is rooted. My backup failed, so I'm in the process of downloading the stock ROM, will that help? any info is appreciated at this point. Anyone has any idea on how to go about this?
cesarlcase said:
Hey guys! This is my first time on the boards and of course, I'm in need of some big help. As of now, as the title states, I currently lack sim card functionality. Unfortunately, I believe this is in many ways is my fault as I was deleting some bloatware off my phone... the three that I deleted was the stock internet explorer, a T-Mobile application (forgot the name) and an app called "talk" all of which came on the phone. Everything was fine up until I restarted the phone. My phone is rooted. My backup failed, so I'm in the process of downloading the stock ROM, will that help? any info is appreciated at this point.
Click to expand...
Click to collapse
Just connected my phone to a laptop and I'm now missing samung driver/ CDC driver. Fixed those issues, updated to new rom and still to no avail. At this point i've tried everything within my scope of knowledge. Anyone?
cesarlcase said:
Just connected my phone to a laptop and I'm now missing samung driver/ CDC driver. Fixed those issues, updated to new rom and still to no avail. At this point i've tried everything within my scope of knowledge. Anyone?
Click to expand...
Click to collapse
Still need help if anyone can assist

[Q&A] [Toolkit] Wug's Nexus Root Toolkit v1.9.3 [Updated 10/28/14]: Nexus 5 Thread

[Q&A] [Toolkit] Wug's Nexus Root Toolkit v1.9.3 [Updated 10/28/14]: Nexus 5 Thread
Q&A for [Toolkit] Wug's Nexus Root Toolkit v1.9.3 [Updated 10/28/14]: Nexus 5 Thread
Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer.
Before posting, please use the forum search and read through the discussion thread for [Toolkit] Wug's Nexus Root Toolkit v1.9.3 [Updated 10/28/14]: Nexus 5 Thread. If you can't find an answer, post it here, being sure to give as much information as possible (firmware version, steps to reproduce, logcat if available) so that you can get help.
Thanks for understanding and for helping to keep XDA neat and tidy!
..
Android 5.0 Root
when will the root be available for android 5.0 nexus 5 lrx210 in the toolkit??
loreyczr said:
when will the root be available for android 5.0 nexus 5 lrx210 in the toolkit??
Click to expand...
Click to collapse
Don't use toolkits.
Bootloop
So I followed all of the instructions up to and including "Unlocking", and now it's stuck with the little android updating video with the "Android" and the 4D rotating thing in it's belly.
I've read that it can take "longer than expected" but it's been around 12 hours.
Anything I can do? Don't fancy having a brick.
Sneddy32 said:
So I followed all of the instructions up to and including "Unlocking", and now it's stuck with the little android updating video with the "Android" and the 4D rotating thing in it's belly.
I've read that it can take "longer than expected" but it's been around 12 hours.
Anything I can do? Don't fancy having a brick.
Click to expand...
Click to collapse
How about shutting it down, loading fastboot and re-installing 5.0?
Can this be done using the toolkit? Or should I be scanning the forums for another way to do this?
I've done a few searches but I'm stabbing in the dark so can't refine my search to find the threads I need...
Also, if the info helps I was unlocking for 4.4.4 to be able to flash a stock image. I haven't loaded a new ROM on the phone yet. Haven't even got a custom recovery. Have only unlocked - the toolkit said it worked and the nothing.
EDIT - just saw the CMD button in the advanced settings.
So I've gone into fastboot to try and wipe the cache to start again and it keeps stalling on erasing the data...
Which is what it also stalled on after unlocking through the tool.
It's been going for about 20 minutes now.... Should it really be taking this long?
Sneddy32 said:
So I've gone into fastboot to try and wipe the cache to start again and it keeps stalling on erasing the data...
Which is what it also stalled on after unlocking through the tool.
It's been going for about 20 minutes now.... Should it really be taking this long?
Click to expand...
Click to collapse
You know you could just use the 5.0 or 4.4.4 image to flash itself. If your drivers are OK, go into fastboot, connect the phone, unzip the image, and run flash-all.bat
This method was successful for me as other flashing tools failed. To see if the script is stuck, watch the very bottom of your phone screen. It should be saying what's happening just below the device info. For example, if the script is saying "sending xxx", the screen should be saying "downloading..." or if the script says "writing xxx" the screen should say "writing..." and when the script says "erasing xxx" the phone should say "erasing..."
After each command the script should say OKAY. If the script keeps waiting for a command to finish (let's say "erasing xxx") but the "erasing..." disappears from the bottom of the phone screen, that probably means that the script is stuck...
HOWEVER, the original script included in the official image NEVER had this problem for me, so it should be OK. Good luck!
BTW, I am suggesting this because this process AUTOMATICALLY wipes data from your phone. Which is what you were trying to do. If somehow it doesn't, when the device loads, do a wipe data/factory reset.
Problem updating NRT files
Hello.
Since Nexus Root Toolkit v. 1.8.0 I have problems in the start sequence (cheking for new files). I tried to disable my software firewall but the problem persists. In previous versions all was working fine.
Any solution? Thanks!
trekminal said:
Hello.
Since Nexus Root Toolkit v. 1.8.0 I have problems in the start sequence (cheking for new files). I tried to disable my software firewall but the problem persists. In previous versions all was working fine.
Any solution? Thanks!
Click to expand...
Click to collapse
This is definitely a firewall issue. You're not disabling the firewall correctly. Maybe integrated firewall in antivirus programs like Symantec Endpoint?
nivakis said:
This is definitely a firewall issue. You're not disabling the firewall correctly. Maybe integrated firewall in antivirus programs like Symantec Endpoint?
Click to expand...
Click to collapse
I have the same firewall (Kerio 2.15) and antivirus (ESET NOD32 V6 without firewall) software before this issue. No changes in my system in this time, WinXP SP3 with all
patches. I tried to deactivate firewall and antivirus with no solution. The integrated XP firewall is disabled too.
Tomorrow I will try with and old version of NRT (previous to 1.8.0) to check if it works.
trekminal said:
I have the same firewall (Kerio 2.15) and antivirus (ESET NOD32 V6 without firewall) software before this issue. No changes in my system in this time, WinXP SP3 with all
patches. I tried to deactivate firewall and antivirus with no solution. The integrated XP firewall is disabled too.
Tomorrow I will try with and old version of NRT (previous to 1.8.0) to check if it works.
Click to expand...
Click to collapse
Well, since no-one reported such a problem and I can personally guarantee that the toolkit is working fine, it is an issue on your end. Can you try another computer with the latest version? Maybe your ISP doesn't allow connections with that server?
Big Thank you
I feel such a lame to have less than 10 posts, but I wanted to thank you WugFresh! Thank you very much, great job! Successfully flashed and rooted both n7 and n5 today, huray!
Memory Loss
Used this toolkit to install Lollipop on my 32Gb Nexus yesterday morning with no problems at all. Very smooth operation. Phone has been working fine all day and still is. No real problems.
However, about an hour ago thought I would sit and have a root around in the settings to see what's new etc. and hit the storage option, which tells me I have total storage space of 12.65GB with 8.62GB available. Where did the rest go and how do I get it back? I suppose I have got to go back, wipe the phone and start all over again? I hope not.
Any advice please.
theaudiman said:
Used this toolkit to install Lollipop on my 32Gb Nexus yesterday morning with no problems at all. Very smooth operation. Phone has been working fine all day and still is. No real problems.
However, about an hour ago thought I would sit and have a root around in the settings to see what's new etc. and hit the storage option, which tells me I have total storage space of 12.65GB with 8.62GB available. Where did the rest go and how do I get it back? I suppose I have got to go back, wipe the phone and start all over again? I hope not.
Any advice please.
Click to expand...
Click to collapse
Look here for more info http://forum.xda-developers.com/nexus-4/general/how-to-fix-internal-storage-16gb-8gb-t2033692 to restore the correct storage capacity. This goes for the N5 too.
Tried to flash my phone now it wont work!!
Hi im kinda new at this thi9s is what ive done so far downloaded the nexus 5 tookit intalled it and all the imgs that go with it. I used it too root and put a custom recovery on the phone. then downloaded the 5.0 stock image from the google developers website. I used the flash stock and unroot to install 5.0 everything went fine no errors now after it flashed the os it rebooted the phone now it wont go past the initial google screen and gets stuck. ive tried to boot into bootloader mode but it wont let me. all it does is say google in the middle of the screen and do nothing how can i fix this im freaking out need my phone to work. Any help would be appreciated
nivakis said:
This is definitely a firewall issue. You're not disabling the firewall correctly. Maybe integrated firewall in antivirus programs like Symantec Endpoint?
Click to expand...
Click to collapse
Please read here in the developer Google+ page. Seems to be the updater had some problems in past versions of the NRT:
https://plus.google.com/u/0/113329792100896065459/posts/FUohFJWJHzt
Now I've downloaded the new 1.9.6 version and the error is yet here. I've tried in my laptop (Windows7 with the same ESET NOD32 antivirus) and all works fine. I've made a backup of my XP computer, then uninstalled the Kerio firewall and the problem persists. I've recovered an old backup of my system (early 2014, when I purchased my Nexus5) and all works fine again with NRT version 1.8.0. If I don't update the main program at the request window, the updater works for the other related files (TRWP Recovery, SuperSU...).
Maybe the new updater has a problem only under Windows XP?
Thanks!
trekminal said:
Please read here in the developer Google+ page. Seems to be the updater had some problems in past versions of the NRT:
https://plus.google.com/u/0/113329792100896065459/posts/FUohFJWJHzt
Now I've downloaded the new 1.9.6 version and the error is yet here. I've tried in my laptop (Windows7 with the same ESET NOD32 antivirus) and all works fine. I've made a backup of my XP computer, then uninstalled the Kerio firewall and the problem persists. I've recovered an old backup of my system (early 2014, when I purchased my Nexus5) and all works fine again with NRT version 1.8.0. If I don't update the main program at the request window, the updater works for the other related files (TRWP Recovery, SuperSU...).
Maybe the new updater has a problem only under Windows XP?
Thanks!
Click to expand...
Click to collapse
I was using 1.9.4 and everything was working just fine. I have already read about the updater fix in 1.9.6 but I didn't notice anything because there was nothing wrong in the first place with me. Keep in mind that 1.9.7 is out that has more fixes with the updater. Try it out to see if anything changes...
Same problem with 1.9.7

Air Mirror don't work with my Galaxy S4

I can't seem to connect via Air Mirror for my Galaxy S4. My phone is stock & rooted. Android 4.4.2, firmware version I9500XXUGNH4. I'm running Xposed if that has anything to do with this.
Same here. AirMirror isn't working either. Galaxy S4, rooted, Android 4.4.4 Goldeneye ROM v45. Really would love it to work!!!
same here. air mirror not working, rooted 4.4.2 ozcan room i9500.
xposed installed.
Yes, I have the same trouble with my Galaxy s3, Rooted and stock android 4.3... airmirror don't stop loading the screen
Connecting to your device...
and nothing else happen, but airdroid got the su rights though
Not working for me either on my Galaxy Note 4, stock, rooted, xposed and SELinux permissive...
Says connecting, airdroid gets SU privilege and runs the vncServer command, but nothing happens.
Would really love this to work!
I'm on a s4 google edition rom 4.4.4
I don't think AirDroid 3 has even asked for SuperSU rights, everytime I open the app it just crashes and says "Unfortunately, AirDroid has stopped." Haven't once gotten it to work. I finally did get the windows client to login but that's useless since the app on my phone crashes everytime I try to open it.
slee2714 said:
I'm on a s4 google edition rom 4.4.4
I don't think AirDroid 3 has even asked for SuperSU rights, everytime I open the app it just crashes and says "Unfortunately, AirDroid has stopped." Haven't once gotten it to work. I finally did get the windows client to login but that's useless since the app on my phone crashes everytime I try to open it.
Click to expand...
Click to collapse
Did you try clearing the AirDroid's app cache/data then trying again? If still crashing, uninstall, reboot, then reinstall. Usually fixes right up for me. Good luck. But, I also still can't get AirMirror to work, but the app opens without any glitches for me.
jt1998 said:
Did you try clearing the AirDroid's app cache/data then trying again? If still crashing, uninstall, reboot, then reinstall. Usually fixes right up for me. Good luck. But, I also still can't get AirMirror to work, but the app opens without any glitches for me.
Click to expand...
Click to collapse
It doesn't work on my Mac/Yosemite & Samsung Galaxy Note 4 either. I granted SuperSU on the phone and on the Mac it opens the AirMirror window and just hangs at "Connecting to your device..."
jt1998 said:
Did you try clearing the AirDroid's app cache/data then trying again? If still crashing, uninstall, reboot, then reinstall. Usually fixes right up for me. Good luck. But, I also still can't get AirMirror to work, but the app opens without any glitches for me.
Click to expand...
Click to collapse
Yes I cleared data, uninstalled, rebooted, reinstalled, even did it again after you gave the advice to....still crashing right after I open the app. Then I get weird quick vibrations with no error messages.
slee2714 said:
Yes I cleared data, uninstalled, rebooted, reinstalled, even did it again after you gave the advice to....still crashing right after I open the app. Then I get weird quick vibrations with no error messages.
Click to expand...
Click to collapse
Yikes sorry friend. Don't know what to tell you. Their blog says may not work with some ROMs, etc. Dunno.
jt1998 said:
Yikes sorry friend. Don't know what to tell you. Their blog says may not work with some ROMs, etc. Dunno.
Click to expand...
Click to collapse
Thank you for your help my friend. I tried looking on their blog (At least the first page) and couldn't find any text about ROM compatability. Could you link me to the post if you have any free time?
It is strange because the previous version of AirDroid was working just fine on the same ROM but the new version 3 doesn't work and I don't see why it shouldn't work...unless they completely rewrote the app which I doubt
slee2714 said:
Thank you for your help my friend. I tried looking on their blog (At least the first page) and couldn't find any text about ROM compatability. Could you link me to the post if you have any free time?
It is strange because the previous version of AirDroid was working just fine on the same ROM but the new version 3 doesn't work and I don't see why it shouldn't work...unless they completely rewrote the app which I doubt
Click to expand...
Click to collapse
Sure here you go. Found it in the help pages way towards the bottom. Strange like you said the prior version worked but this one doesn't. LINK
:good:
jt1998 said:
Sure here you go. Found it in the help pages way towards the bottom. Strange like you said the prior version worked but this one doesn't. LINK
:good:
Click to expand...
Click to collapse
That is specifically for AirMirror though so I am going to keep searching for answers. Right now a lot of people can get the app to open but just can't get mirror to work, I can't even get the app open. Is there any way to look at a log of what is going on when I open the app? Like if I used logcat on an IDE would it give me an error report that I could send to the devs? Or is there an error log stored somewhere in the airdroid folder?
There an AirDroid update but still no luck for me when trying AirMirror. C'mon already!!!
airdroid crashes for me too on google edition rom. I guess it's not working on gpe roms
not working for me too; im on S2 with root, xposed and stock rom, so maybe is not just a custom rom thing >.<
The apk from this thread fixed the force close on S4 GPE but airmirror still doesnt work: http://forum.airdroid.com/discussion/14071/airdroid-3-stopped-on-samsung-phone#latest
i have both a Galaxy S4 I9505 and a Sony Ericsson ST26i. Both rooted and airmirror doesnt work on either.
It does say beta so we might have to wait for an upgrade on the PC desktop client
I'm having the same problem, can't wait to try AirMirror on GS4 running Google Play rom, I get the notifications, can access cal logs, sms, etc.. but can't make airmirror to work it gets stuck at connecting to your device.
This is on a Hackintosh running Yosemite.
Adding my two cents
PC Client on Windows 7 works fine for everything but airmirror, which times out trying to connect.
AT&T edition S3 SGH-i747
I747UCUFNE4 Bootloader/Modem
Android 4.4.2
Kernel is [email protected]@uksmver0.01
Likewise 4.4 Rom

Rooted or unrooted? Im desperate for a solution

Hi guys. Im really hoping someone can help me here. This is my first post here so dont hate.
So I've been using this op6 since a year now.
My main issue- Unrooted but cant use some apps and games. They all crash because im supposedly rooted.
Tried installing the mario kart tour today. Had a similar issue with pokemon go so had to stop playing. Some banking apps refuse to work (axis bank). And most importantly Fortnite. This was the first app i tried installing on my phone after buying it. Crashed right after i jumped from the bus.
Confirmed facts about my phone to make this a faster process:
Unrooted (checked on root checker)
Developer options switched off
Oem locked
Passed safety net check from the app on playstore
Bought from the official oneplus store. Brand new out of the box.
Receiving latest OTA updates.
No supersu installed
Latest security patch updated via ota
Any information regarding this would be highly appreciated. I have nowhere else i would be able to explain this scenario.
Thanks
Try to install Magisk (if rooted) and select app or game in "Magisk hide" to say your smartphone is not rooted
If not rooted look if you're installed last update of Android système webview in Google play store.
I'm not rooted. Infact my bootloader is still locked. Magisk wont work right?
Im wondering what exactly could be triggering the false positive on these games.
Android system webview is disabled
Maybe a Magisk folder is still on your device. Search for "Magisk" folder in file manager and if you find anything, delete it.
Nah buddy! No magisk was ever installed on the device. A deep search for such a folder yielded no results.
Someone help please!
Try turning off developer options. I've seen some apps which refuse to work with them on (Marrow). Just an idea
Ozy67 said:
Try turning off developer options. I've seen some apps which refuse to work with them on (Marrow). Just an idea
Click to expand...
Click to collapse
Tried but to no avail. Dev options switched off.
Tunnel bear Vpn app uninstalled. Issue persists
Vatsal111192 said:
Tried but to no avail. Dev options switched off.
Tunnel bear Vpn app uninstalled. Issue persists
Click to expand...
Click to collapse
Ok you need to figure out if you have an app that is causing this installed. I recommend you do a factory reset, do not install any backups or apps when you go through initial setup, and then install and try any of your "problem apps" one at a time to see if they work.
tabletalker7 said:
Ok you need to figure out if you have an app that is causing this installed. I recommend you do a factory reset, do not install any backups or apps when you go through initial setup, and then install and try any of your "problem apps" one at a time to see if they work.
Click to expand...
Click to collapse
Thanks man. I thought that was gonna be a last resort thing. Might as well try it if nothing else is going to work out.

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