[Q] FIrmware upgrade encountered an issue - Galaxy Tab 2 Q&A, Help & Troubleshooting

Hi All,
I'm hoping someone can help me with my non-rooted Samsung Galaxy Tab 2 10.1 Tablet (GT-P110). The tablet won't go into download or recovery mode, and it's saying "Firmware Upgrade encountered an Issue. Please select recovery mode in KIES and try again". I've tried using Kies, but it's not recognising the device.
I've downloaded Odin 3.09 and a stock ROM from Samsung Updates. When I go to flash the ROM via ODIN it fails at around the 60-70% mark. I've tried a different stock ROM, but the same thing happens.
Is there anything else I could try?
Many Thanks...

GalaxyTabTwo said:
Hi All,
I'm hoping someone can help me with my non-rooted Samsung Galaxy Tab 2 10.1 Tablet (GT-P110). The tablet won't go into download or recovery mode, and it's saying "Firmware Upgrade encountered an Issue. Please select recovery mode in KIES and try again". I've tried using Kies, but it's not recognising the device.
I've downloaded Odin 3.09 and a stock ROM from Samsung Updates. When I go to flash the ROM via ODIN it fails at around the 60-70% mark. I've tried a different stock ROM, but the same thing happens.
Is there anything else I could try?
Many Thanks...
Click to expand...
Click to collapse
Try a different cable if possible, different pc/laptop and go to samsung website and download drivers for your tablet model. Sometimes Kies doesn't do a good job with drivers.
Try rebooting tablet and connecting it right away to pc/laptop.
Good luck.
Pp.

PanchoPlanet said:
Try a different cable if possible, different pc/laptop and go to samsung website and download drivers for your tablet model. Sometimes Kies doesn't do a good job with drivers.
Try rebooting tablet and connecting it right away to pc/laptop.
Good luck.
Pp.
Click to expand...
Click to collapse
I have tried a different cable, laptop and downloaded the drivers from the Samsung website, but I was still stuck with the same problem. I tried using Odin 3.07 and this got me further than before. It went through the flash process and I then got the blue reset message. The problem is that the tablet doesn't reset and just goes to a black screen. When I try to manually reset the tablet it comes back with the same message "Firmware Upgrade encountered an Issue. Please select recovery mode in KIES and try again"
Has anyone got any other suggestions I could try?
Many Thanks...

I've had the exact same issue before and in my case simply removing the external sd card before flashing with Odin solved the problem.
Sent from my SGH-M919 using Tapatalk 2

I never thought of that because I keep a nandroid copy on my external SD, so I always pull it from my phone or tablet when flashing /reset just to be safe. Doesn't everyone do that?
Pp.

Related

[Q] Bricked Note 10.1 N8010 PLEASE HELP !!!

Tried to update the firmware to JB, but ODIN failed half way through.. tried several times with stock firmware as well as N8000 firmware, but same result. drivers are installed and present.
tried Kies several times from emergency restore, but allthough it detects the Note, it cant connect to it... tried different computers but with no success.
any suggestions will be greatly appreciated...
Many thanks
Update via Odin with KIES off make sure its not running .
jje
First of all get an 8010 firmware and try to install that if you already have it the suggest get it from samfirmware and also download the firmware for your region.
If ODIN is connecting to your tab then the issue is not with drivers most probably there is an issue with the copy of firmware you downloaded just download it again.
I do not think updating while kies is on is such a big issue I never face any issue but may be it was connected to kies anyways just to be safe exit kies
Open task manager and kill all kies related stuff, if you just close it you will have some processes running. Only after that start odin and get on flashing whatever you have.
Sent from my GT-N8010 using Tapatalk 2

Firmware upgrade encountered an issue & it won't go into download mode

Hi there,
I was flashing my Samsung infuse 4g and my little brother grabbed the USB cable. so everything got messed up!
when I connect the phone to my computer this message shows up "Firmware upgrade encountered an issue. Please select recovery mode in kies & try again."
I've tried to do that and nothing seemed to be working
I've tried to flash another ROM but the problem is that the phone won't go into download mode so I can use Odin.
Please help!
Mohamed Yehia said:
Hi there,
I was flashing my Samsung infuse 4g and my little brother grabbed the USB cable. so everything got messed up!
when I connect the phone to my computer this message shows up "Firmware upgrade encountered an issue. Please select recovery mode in kies & try again."
I've tried to do that and nothing seemed to be working
I've tried to flash another ROM but the problem is that the phone won't go into download mode so I can use Odin.
Please help!
Click to expand...
Click to collapse
Actually this is download mode my friend. Just load odin and you are gonna be able to flash a rom in the phone and you'll be back on track in no time
Androidrick said:
Actually this is download mode my friend. Just load odin and you are gonna be able to flash a rom in the phone and you'll be back on track in no time
Click to expand...
Click to collapse
I had to flash the ClockworkMod-Recovery first because it didn't accept any ROM.
It worked just fine. now I'm running the AoCP 6.4 ROM and the phone is way way faster than before
Thank you so much! )))))

[Q] brick ??!

Hi everyone,
I have currently some big issue with my GT-N8010.
My custom rom wasn't running very well so I decided to reset my tablet and go back to a new fresh installation.
I downloaded the latest firmware of the tablet on sammobile and started to update it with Odin PC, but in the middle of the transfert I got an error and now my tablet is stuck on the "Firmware upgrade encoutered an issue. Please select recovery mode in Kies & try again.".
I have no idea how to fix it! And I can't go back to download mode anymore. On top of that, my tablet seems not to be recognize by my computer (I tried to install Kies and the samsung usb driver several times but it keeps saying that's the driver is not ok)...
Can someone help me please ?
Thank you in advance!
What custom rom did you had ? 4.4.2 or 4.1.2 ?
KoRoZIV said:
What custom rom did you had ? 4.4.2 or 4.1.2 ?
Click to expand...
Click to collapse
It was a 4.1.2 (HD Revolution) and I tried to flash with odin the N8010XXUCMK2_N8010XSACNA2_XSA
First uninstall kies and all usb drivers. Restart your computer.
If you can get in download mode (power+volume down then volume up when asked) :
Install some drivers from the sticky topics here on xda. Download the firmware again from another location if possible. Use a different usb port.
If you can't get in download mode, you have to try with kies. I never had success whit it, and i really need it. But it says that n8010 does not support initializing or something like that. Maybe someone else can help with kies.
Sent from my GT-N8010 using Tapatalk
I don't know where it comes from...
I tried everything, uninstall/reinstall Kies/Usb driver, put a VM with Win7 (As I am under Windows 8.1), put Win7 in dual boot to maybe fix the compatibility issue but nothing seems to work! And of course I don't have any other computer to use...
That's maybe the reason the tablet get broken as I used to use Odin on another PC and I didn't check if the usb driver was installed on this one??
I just know that Odin recognized my tablet so I was able to launch the installation of the new firmware.
I feel really bad...Hope the tablet is not definitly dead!
Faulty USB cable perhaps ?
Sent from my GT-N8010 using Tapatalk
Ok so I went to a Samsung store and they told me that I have to send my tablet to the repair center in the country where I bought the device.
It's a big issue for me as I am now living in Australia and my tablet has been bought in France.
On top of that the guy from Samsung explained me that now it's normal if my tablet is not any longer recognize by my computer...
I heard about JTAG, I don't have any idea about the subject but may it fix my problem?
Does someone know how samsung is able to fix the tablet, so I may fix it myself instead of sending to them...?

Kies stuck when trying to install OTA

Hi folks,
i have a new 10.1/N8031 with 4.1.2
So i just installed Kies on my PC and for fun i connected my Note. Recognized my Note, telling me there is a minor update of my 4.1.2. Accepted the download, after that my Note changes into Download mode and there it stays. Kies stays in 0.00% and nothing goes on. Some ideas?
Thomas_BA said:
Hi folks,
i have a new 10.1/N8031 with 4.1.2
So i just installed Kies on my PC and for fun i connected my Note. Recognized my Note, telling me there is a minor update of my 4.1.2. Accepted the download, after that my Note changes into Download mode and there it stays. Kies stays in 0.00% and nothing goes on. Some ideas?
Click to expand...
Click to collapse
I do not really use kies but there is a Recovery option in Maybe under advanced. I do not have it installed on my Computer right now to look as it messes with the Drivers for Nexus 7 tablet.
It could be anything from bad download bad cable Or your firmware was modified before. You may try to reflash it or download a image and flash with odin ...
Search this forum for stuck in download mode.
Yes it was a USB port problem.

Bricked device, any chance of fixing ?

Galaxy Tab 2 10.1
So what happened, my tablet started going very slow after the latest update so i decided to downgrade it. Because i was a bit stupid at that time i installed a software for a different device . After that, my tablet kept on restarting and after it finally went on the desktop, the desktop was re sized and the touchscreen wasn't working. I tried a lot of things to fix it. I went into download mode and i tried installing the correct software but somehow my tablet crashed completely. Now I'm stuck on the "Firmware upgrade encountered an issue. lease select recovery mode in Kies & try again." I have no access to recovery or download mode and Kies doesn't recognize my device. It says connecting for 5 minutes and then it says connection failed. If i try to switch off the tablet it keeps on switching back on until battery dies with the same message showing up. Can anyone help me fix the tablet and have a full software thats working properly?
It's Emmc bricked and it's very very difficult to fix and I don't know how to do it.
While your tablet is showing the Firmware upgrade screen you should be able to connect it to Odin and flash a stock firmware.
If pc doesn't recognize uninstall Kies and install just drivers for tablet and try again.
Google can help you find and download the stock firmware.
Pp.
remus2244 said:
Galaxy Tab 2 10.1
So what happened, my tablet started going very slow after the latest update so i decided to downgrade it. Because i was a bit stupid at that time i installed a software for a different device . After that, my tablet kept on restarting and after it finally went on the desktop, the desktop was re sized and the touchscreen wasn't working. I tried a lot of things to fix it. I went into download mode and i tried installing the correct software but somehow my tablet crashed completely. Now I'm stuck on the "Firmware upgrade encountered an issue. lease select recovery mode in Kies & try again." I have no access to recovery or download mode and Kies doesn't recognize my device. It says connecting for 5 minutes and then it says connection failed. If i try to switch off the tablet it keeps on switching back on until battery dies with the same message showing up. Can anyone help me fix the tablet and have a full software thats working properly?
Click to expand...
Click to collapse
OMG.. u have same problem with me. i've been stuck like that in one week. i tried several ways to fix it but it same..back to "firmware upgrade........." in youtube so easy to fix it with odin or kies. but it so damn...i dont know why not work for me...
still waiting for someone help us
ibnufatkhu said:
OMG.. u have same problem with me. i've been stuck like that in one week. i tried several ways to fix it but it same..back to "firmware upgrade........." in youtube so easy to fix it with odin or kies. but it so damn...i dont know why not work for me...
still waiting for someone help us
Click to expand...
Click to collapse
That is scary, happened to me once, hold the power button for 10+ seconds. When the tab turns black, immediately hold the vol down button, hold it at the right time, if it fails try again, took me 5 or 6 times before I entered recovery. I just went to my guts, frankly I do not know what happened. Do you still have warrently? Can you send it to the JTAG service?
Somehow I could not enter download mode when I used any combination, so I relied only on the recovery to fix stuff. I would go to adb.
Perhaps this is a different condition, sorry. I am a flash junkie things work if you have cwm or twrp
Like @PanchoPlanet said already: it's the BSOD ("BlackScreen of Death") - DownloadMode is running in background automatically on that screen, you should be able to use odin to flash a rom.
Android-Andi said:
Like @PanchoPlanet said already: it's the BSOD ("BlackScreen of Death") - DownloadMode is running in background automatically on that screen, you should be able to use odin to flash a rom.
Click to expand...
Click to collapse
When this happened to me, I was having issues with Odin on Windows, but using Ubuntu and Heimdall, I was able to fix it.
PanchoPlanet said:
While your tablet is showing the Firmware upgrade screen you should be able to connect it to Odin and flash a stock firmware.
If pc doesn't recognize uninstall Kies and install just drivers for tablet and try again.
Google can help you find and download the stock firmware.
Pp.
Click to expand...
Click to collapse
I cant seem to find this stock firmware for the tab 2 wifi/lte (verizon) anywhere
There's no file out for Verizon Tab 2 - it's a completely different device (different hardware)
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---------- Post added at 09:03 PM ---------- Previous post was at 08:18 PM ----------
ChrisJobe said:
I cant seem to find this stock firmware for the tab 2 wifi/lte (verizon) anywhere
Click to expand...
Click to collapse
What have you done? Please mention every step you did and filename of the used files!
What's the model number? sgh-i497 AT&T ?
Send from OnePlus One using Tapatalk
Verizon sch-i915
I loaded the wrong TWRP on it and it hard-bricked
The TWRP load was for the 5100. I clicked the wrong button
ChrisJobe said:
Verizon sch-i915
I loaded the wrong TWRP on it and it hard-bricked
The TWRP load was for the 5100. I clicked the wrong button
Click to expand...
Click to collapse
Flashed the TWRP.tar.md5 using odin?
Send from OnePlus One using Tapatalk
PanchoPlanet said:
While your tablet is showing the Firmware upgrade screen you should be able to connect it to Odin and flash a stock firmware.
If pc doesn't recognize uninstall Kies and install just drivers for tablet and try again.
Google can help you find and download the stock firmware.
Pp.
Click to expand...
Click to collapse
Android-Andi said:
Flashed the TWRP.tar.md5 using odin?
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Click to expand...
Click to collapse
No I used the TWRP application. Never had an issue with it on my nexus devices. My tab 2 is sitting at tomy1986.nt's house waiting to be jtag'd but he doesnt have the stock image. I bought another tab 2 just like it but when it got to my house the person sold me a tab instead of a tab 2 as the ad said it was. So thus I am stuck.
http://forum.xda-developers.com/galaxy-tab-2/help/stock-image-please-t3056704
My next option is having the device shipped back and send it to http://www.mobiletechvideos.com/samsung-galaxy-tab-2-10-1/ and pay $75 for them to fix it. I know the device isnt worth it but its the principal of the matter of me breaking something and not being able to fix it. Thus I am offering $20 to anyone that can get me the files I need.
@ChrisJobe idk the application... Any link?
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https://play.google.com/store/apps/details?id=com.jmz.soft.twrpmanager&hl=en
Thats the application
http://jmzsoftware.com/2014/05/18/twrp-manager-4/
I have used this same application on all my devices and never had an issue until the tab2
If it's an app, i am sure uses real block name for flash.
On p51xx recovery sits on /dev/block/mmcblk0p6 - that's your broken block now.
You need to know, what's stored on /dev/block/mmcblk0p6 on your device...
After that you know what's needed (recovery too? Boot? Efs?)
I think you need to send it to a service center - i couldn't find anything for your tab: no recovery, no root... Simply nothing...
No root = no one can backup the block for you.
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