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After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
evak2979 said:
After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
Click to expand...
Click to collapse
I don't have it at all that I can see. Sorry for your luck but my device is flawless.
EtherealRemnant said:
I don't have it at all that I can see. Sorry for your luck but my device is flawless.
Click to expand...
Click to collapse
Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
evak2979 said:
Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
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Click to collapse
No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
EtherealRemnant said:
No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
Click to expand...
Click to collapse
Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
evak2979 said:
Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
Click to expand...
Click to collapse
Yeah out of all phones I've ever ordered, this one is by far my favorite. Ridiculous battery life, no lag, great screen, no gimmicks (edge sense is actually quite useful - I use it to launch my camera immediately when I'm out and about), excellent camera, doesn't overheat, crystal clear call quality, loud speaker set up... Only thing I don't like is News Republic chewing up my battery and not being able to disable it.
I haven't even rooted it yet. Every other phone I've rooted within a week, oftentimes the day I've received it. I ordered it May 16th from HTC on pre-order and got it on June 9th. No phone has ever been in my possession that long without being modded somehow, even if it was just changing the launcher.
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
x_d_n said:
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
Click to expand...
Click to collapse
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
Click to expand...
Click to collapse
I'm very OCD regarding LCD screen and the phone itself. The phone is perfect except for the light bleeding, a stuck pixel and some sound static in earphone. Otherwise the phone is perfect like the camera, sound, battery life and performance.
As I bought the phone from Hong Kong its a pain in the... To return it. So with a 10% discount off that seller gave me I learned to enjoy and love the phone.
My HTC One X, M8x, 10 U11 and the S8+ all suffered from flaws being the S8+ the worst (random restarting and pinkish screen tone) so I'm not a lucky person about phones.
@evak2979 i sent you a message but basically it's about accepting defeat when it comes to small flaws, unfortunately there's not more to it. Although of course, if your phone has serious build issues that no one else has it should go back to HTC.
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
KejPi said:
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
Click to expand...
Click to collapse
Like I told my new pal on PM, I got the S8+ new for a very good price (539, UK).
If that sinks, I'll bite the bullet and return to HTC. It's funny because I don't mind scuffs, or scratches, or what. I just want a normal okay screen. I remember being happy with Note 4, with S5, With M8, With M9.
Then this new fashion started with every display being the dumbs
And the S8+ arrived with dust under the glass.
I've fought for a long time with my OCD to accept that AMOLEDs will never have consistent whites (though my one plus 3t is perfect, the one phone I've kept over the months). As of late with the S8 it's also been, full red edges, dead pixels, dust specs.
Let's try the U11 again. If it just has light bleed and no dead pixels I'll keep it...
I don't have light bleed.
I use edge to launch my calendar.
Sound through the earphones is shockingly good!
It looks dated in any other color but blue or red.
Those bezels? Ug.
The screen is beautiful and they've coated with oleophilics that feel INCREDIBLE.
The camera is excellent.
It's a very VERY good phone.
I have it on mine, but It's hardly even noticeable... Definitely not a game-changer for me. It's not enough for me to return it for a new one.
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
Click to expand...
Click to collapse
evak2979 said:
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
Click to expand...
Click to collapse
Jadraker said:
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
Click to expand...
Click to collapse
Of course...Here. Same on all three, just in different positions.
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
evak2979 said:
Of course...Here. Same on all three, just in different positions.
Click to expand...
Click to collapse
Jadraker said:
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
Click to expand...
Click to collapse
Nah mine is dead dead.
I am considering a 4th U11. At this point, I don't even care about the light bleed. But 3/3 with dead pixels, it can't just be bad luck. That's the thing. I mean this is very bad QC. None of the reviewers are mentioning things like this. Or the issues with the S8 screen.
I think at this point someone needs to step up and say : ok guys, these are the GOOD things about the phone. But there is also
S8 (red tints, even after patch. Bad smudges on grey. Dust particles under panel)
U11 (Dead pixels. Light bleed at bottom of the screen).
In the end, the only trustworthy review is XDA forums and its users.
I have been putting out information about U11+ in hamdir's thread for couple of days. I thought may be I should collate all the information and create a thread. So, here it is. Note that I am going to keep adding stuff as I use the phone everyday to point out the good the bad and the ugly. Go ahead and ask questions. If its possible for me, I will try to answer.
Quick update
Very quick update folks....
I got the amazing silver in my hands now. Been fiddling with options etc. for last 30 mins.
It a thing of beauty, let me tell you that first and foremost!! Amazing silver is really a shiny light blue colour. I love it!
Indoors, its brighter than my HTC 10 Tianma display. By how much? I don't know but its uncomfortably high for me at max. I won't use it at anywhere close to max. May be around 50%. Can't compare outdoor in direct sunlight until tomorrow. Will update again.
The weight is not a concern for me, its a little bit more than my 10 but not by much. The screen is gorgeous and much better than 10!!
The FP scanner is a little bit of a problem for me because I am not used to the rear scanner. I am finding it odd to pick the phone to use it. But I knew this going in. So, some mental recalibration is necessary. I can see OCD types hating this aspect, but I am fine with it.
Click to expand...
Click to collapse
Couple of more quick updates:
1. Speakers are much better than HTC 10. Louder and clearer. You would be very pleased to hear these if you upgrade from HTC 10. Just saw the infinity war trailer on it and listened through Thriller....
2. Lowest screen brightness gets very low. Good for night time, in-dark browsing. Much lower than HTC 10.
3. The screen gets much blacker than HTC10 in "day dream" or "always on" mode in the complete darkness, which may help with battery if you are thinking of keeping AOD on always. The "light bleed" associated with LCD panels is still there through. In fact, its little uneven compared to HTC 10. On HTC 10, you can clearly see that the whole screen is lit up but only the text is brighter. On U11+, the lower left part of the screen is almost complete black whereas the right side shows more light bleed. I don't know if its a defect in my unit or its just something impossible to achieve during LCD panel manufacturing. Not perfection but not a big deal for me.
The default is not AOD but it is turn on the dimly lit display when you pick up the phone.
Double tap to wake works (someone asked earlier). On display button let's you put it to sleep in case you don't want to press power button to lock/put it sleep.
So far, thrilled to get this phone. I hope we work out TWRP really quick, root and I can move to this phone as my daily driver.
Click to expand...
Click to collapse
GSMArena got the battery life wrong on this phone or they tested a different phone. I have been setting up, installing apps, syncing email accounts and generally fiddling with this phone for past 3-4 hours with 1h40m of SOT (screen brightness at 50% with Auto on, my typical setting for HTC 10) and it has consumed about 16% of battery. Haven't got that kind of battery life from any phone I have used or seen anybody else use in practical terms (I don't believe in artificial benchmarks). I think there is nothing to worry about battery life on this phone. This will last even the big time users through the day (10-12 hour day) easily.
One thing i notice is that its idling very well when turned off. My HTC 10 did not do that very well. So, the wifi chip seems to have been fixed up.
Note that its running 8.0.0 with Oct 1st patch. So, this has to still get the 8.1.1 release, which potentially should improve things.
Click to expand...
Click to collapse
Its still morning here in bay area and not afternoon sunny yet. But with the morning sun behind me, I can clearly say that U11+ is better than my HTC10. With HTC camera app, I looked through a chain of balconies shaded by trees, and sun behind me, to see how far each screen shows me. Side by side, I could see more detail and farther in U11+. This is highly unscientific but the brightness in sunlight is an upgrade from HTC10 Tianma to U11+. I will try to get some photos of the two phones' camera app in sunlight later in the day.
I think brightness jump is not huge from HTC 10, but its big enough for me to say I feel more comfortable taking photos/videos outdoors. Note that Camera sensor may also be playing a role in this. HTC 10 has a smaller f/1.8 aperture. So, more testing may be needed on the screen brightness in general. But practically speaking, I browsed around and I had no trouble reading text with sun behind me, falling directly on the phone. That's good for me, 500 nits or not.
I tried with both Auto brightness enabled and disabled, at max brightness. Results are same.
Click to expand...
Click to collapse
Someone asked about the FP gestures earlier. I did not find any settings for them and moving the finger around on FP in any direction or double tapping it, does not do anything. So, no gestures on FP, yet.
Click to expand...
Click to collapse
Someone had asked for 4G/LTE support in the US. At least in the area I am in (bay area, CA), the coverage is same as what I got in HTC 10 on T Mobile.
Regarding the wifi, its much better than HTC 10. I compared side by side and HTC10 needed to be closer to the router by about 10 feet to be able to do speedtest from the point where I could speedtest on U11+ and still get full 90Mbps download speed. U11+ has an excellent wifi range and throughput. I get around -71dBm (signal strength) from my router at a spot where my HTC10 gives me -83dBm. At that spot, U11+ maxes out the internet traffic, whereas 10 is limited to about 45Mbps. So, anyone with HTC 10 will appreciate the huge jump in performance of wifi.
Also, the idling issue found with HTC 10's wifi is not there in U11+. It does not eat through battery while idling on wifi.
Click to expand...
Click to collapse
Couple of more inputs:
1. I went to work with the phone but unfortunately I did not have the other phones with me to click the photos in bright sunlight but I can tell you, the screen has no problems in the sun. It is very bright and very usable for me. Unless you have a defective unit, the brightness of the screen should not be a concern at all. My experience is only HTC 10 vs U11+, and I am loving the brightness upgrade.
2. Usage with my sunglasses. I can not use HTC 10 in portrait mode with my sunglasses on. It goes complete dark. I did not have any issues with U11+ in both portrait and landscape orientations. Am I thrilled to wear my sunglasses in the car again? HELL YEAH!!!
Click to expand...
Click to collapse
jmitr said:
Sound wise, nothing so far has beat my M7 for in ear quality. If the U11+ proves a worthy successor in that area as well, my M7 may sit in the desk drawer for the first time in over 4 years!!!
Click to expand...
Click to collapse
Make your M7 a cosy bed in that drawer because its going in there for sure and for a long time.... U11+ is big upgrade (from M7 and 10, both of which I own) in sound department, both the speakers and the USB-C headphone jack, through the bundled earbuds. I have found the bundled USB-C earbuds to be of very high quality. I usually throw away packaged earbuds because they usually fall off from my ear but these fit in my ear very well. And boy they block the noise!!! I have no complaints about the missing 3.5mm jack.
Click to expand...
Click to collapse
Thanks a lot for all these info. Looking forward to receiving my unit as well and start testing! I have high hopes for this one and I believe I will not be disappointed.
Thanks for all very detailed and useful things mentions.
It’s positive that more and more people having the device and the general impression is in very good level at all aspects despite all that crap GSM arena mention with their tragic review.
Sent from my iPad using Tapatalk Pro
Did you hook it up to the TV yet? I wonder why nobody does that. It's a very useful feature that not many modern smartphones offer unfortunately.
I wish HTC would advertise this special feature a bit more... It's underrated and underreported.
Thank you for all this info.
I Pre-Ordered one but I was skeptical with THE BAD review that I read.
I was thinking of canceling my order but now I just can't wait to get my hands on it
lebigmac said:
Did you hook it up to the TV yet? I wonder why nobody does that. It's a very useful feature that not many modern smartphones offer unfortunately.
I wish HTC would advertise this special feature a bit more... It's underrated and underreported.
Click to expand...
Click to collapse
Honestly, I don't use this feature anymore. In fact, with casting feature working so well (AC wifi) and its so very convenient compared to the wire, casting gets used most of the time. I used to do this but I never bothered to buy the USB-C cable with my HTC 10.
May be I will try this again. Try some gaming on the big TV screen, fun fun fun!!
screen casting with chromecast or similar technologies always has a noticeable lag of 1-2 seconds. With direct cable connection there is no lag.
lebigmac said:
Did you hook it up to the TV yet? I wonder why nobody does that. It's a very useful feature that not many modern smartphones offer unfortunately.
I wish HTC would advertise this special feature a bit more... It's underrated and underreported.
Click to expand...
Click to collapse
What do you want to know?? I did it. But is like mirror screen
Not have desktop mode like Mate 10
detritu5 said:
What do you want to know?? I did it. But is like mirror screen
Not have desktop mode like Mate 10
Click to expand...
Click to collapse
How is the video and audio quality? Is it real-time or is there any noticeable lag?
And what cable did you use? Thanks.
So can you please describe us the AOD(always on display)feature how it works with HTC.
Does it have the same customization option as with Samsung or LG(v30)with variety of clock or colors option,image background support,music control(play-pause-forward) and if support notifications from any kind app.
Also when receiving notification and hit it on the screen does it open directly the specific app or not.
Sent from my iPad using Tapatalk Pro
AptX HD and LDAC and display
devsk said:
I have been putting out information about U11+ in hamdir's thread for couple of days. I thought may be I should collate all the information and create a thread. So, here it is. Note that I am going to keep adding stuff as I use the phone everyday to point out the good the bad and the ugly. Go ahead and ask questions. If its possible for me, I will try to answer.
Click to expand...
Click to collapse
hi, i have two question
first i'd be appreciated if you tell us how is the bluetooth headphone quality on u11+ ? beacuse i know u11+ has AptX HD and LDAC
and my second question is about the display
is the display quality, color range, black colors, ... near amoled display ?
paatha13 said:
So can you please describe us the AOD(always on display)feature how it works with HTC.
Does it have the same customization option as with Samsung or LG(v30)with variety of clock or colors option,image background support,music control(play-pause-forward) and if support notifications from any kind app.
Also when receiving notification and hit it on the screen does it open directly the specific app or not.
Sent from my iPad using Tapatalk Pro
Click to expand...
Click to collapse
AOD on HTC U11+, in my opinion, leaves a lot to be desired. Few observations:
1. It only has two modes: a. show dimly lit clock/lock screen when picked up, b. always on mode, which is fixed 24/7 or on a time schedule. It lacks the mode "show dimly lit clock/lock screen when notifications arrive and repeat every 5 mins until cancelled".
2. Always On mode is a hog. Nearly 2% per hour idling. Not very useful. Its darker than any LCD I have seen before but it still show most of the display in complete darkness.
It does not provide any customization in either mode. You get 4 types of clock and that's about it. It shows apps (including music app) and their notifications with icons on small area and clicking takes to the app after unlock.
e_georgia said:
hi, i have two question
first i'd be appreciated if you tell us how is the bluetooth headphone quality on u11+ ? beacuse i know u11+ has AptX HD and LDAC
and my second question is about the display
is the display quality, color range, black colors, ... near amoled display ?
Click to expand...
Click to collapse
I don't have bluetooth headsets to test this sorry.
But the display is the best LCD I have seen. It can not be equal to amoled in terms of blacks, but its the closest that an LCD has come in terms of blacks. I think the LCD technology does not allow this any better compared to amoled in terms of blacks. The contrast is amazing and the brightness is very very good. The usage in direct sunlight is very comfortable.
Unless you want to knit pick (like always on display has slight light bleed, which is the result of them trying too hard to emulate "black"), you won't have any issues with this display.
lebigmac said:
How is the video and audio quality? Is it real-time or is there any noticeable lag?
And what cable did you use? Thanks.
Click to expand...
Click to collapse
I specifically bought the HDMI->USB-C cable from Amazon for $19 (one of the most expensive cables I have bought) and tested it. It works great. No lags in the video (my TV is 1080p). The sound through my sound system sounded great.
The link to cable: https://www.amazon.com/gp/product/B075JGM4W8
Idle drain is very minimal
It looks like wifi draining the battery when idling that was seen and documented by me on HTC10, is gone on U11+. I left the sync ON, data and wifi ON overnight. And I lost 2% battery in about 10 hours. This is how it should be.
Very very pleased with the battery and the phone overall. For me, this phone gets almost everything right. It will get better once I get hold of root on it.
devsk said:
I don't have bluetooth headsets to test this sorry.
But the display is the best LCD I have seen. It can not be equal to amoled in terms of blacks, but its the closest that an LCD has come in terms of blacks. I think the LCD technology does not allow this any better compared to amoled in terms of blacks. The contrast is amazing and the brightness is very very good. The usage in direct sunlight is very comfortable.
Unless you want to knit pick (like always on display has slight light bleed, which is the result of them trying too hard to emulate "black"), you won't have any issues with this display.
Click to expand...
Click to collapse
how about the audio quality of headphones ?
Does the phone get hot with brightness on max? Or during heavy downloading of Apps or charging?
How long does a full charge take?
Are you using a case / cover? Noticed any scratches on the back?
Does YouTube allow you to stretch to full screen?
Thanks!
Sent from my LG-H815 using Tapatalk
Great feedback on this device. Thanks for doing this @devsk
I am in SF also. I have been seriously torn about buying a international no warranty phone. I jumped to the LG V30, purchased from B & H then cancelled the order a couple days ago.
However, I ordered the U11+ last night from Amazon - NGP Store USA. They get decent reviews but have a really strict return policy. I tried the U11 earlier this year but returned it. The U11+ had all the U11 was missing + more. [emoji3]
-- Who did you buy from and did you entertain buying a warranty? If so, from who.
-- Cases seem to be limited. Do you purchase one?
Thanks.
johninsf said:
Great feedback on this device. Thanks for doing this @devsk
I am in SF also. I have been seriously torn about buying a international no warranty phone. I jumped to the LG V30, purchased from B & H then cancelled the order a couple days ago.
However, I ordered the U11+ last night from Amazon - NGP Store USA. They get decent reviews but have a really strict return policy. I tried the U11 earlier this year but returned it. The U11+ had all the U11 was missing + more. [emoji3]
-- Who did you buy from and did you entertain buying a warranty? If so, from who.
-- Cases seem to be limited. Do you purchase one?
Thanks.
Click to expand...
Click to collapse
Thanks. I bought it off of amazon: https://www.amazon.com/gp/product/B077PJXZFK
I did not buy a warranty. I took a chance and its been fine so far. The quality of the device and manufacturing is very very high. I am very pleased with the whole experience. Do not believe anybody who disses this device. It checks pretty much every box I had. Biggest thing is Treble. I expect to run well supported AOSP on this thing.
I am using the bundled transparent case and I am fine with it. Its minimal and it shows off the amazing silver very well.
iad77 said:
Does the phone get hot with brightness on max? Or during heavy downloading of Apps or charging?
Click to expand...
Click to collapse
This phone does not get hot under any circumstances (brightness or extended play). I have it in the bundled minimal case, and I played racing games for extended periods of time (connected to my TV using a USB-C to HDMI adapter). It drove the TV's 1080p display without any delay and with great sound! It felt warm after an hour of play but I would qualify that a lukewarm. My HTC 10 definitely gets much warmer than U11+. So, its an upgrade for me.
iad77 said:
How long does a full charge take?
Click to expand...
Click to collapse
I never measured this from 0 to 100%. I am not worried about this though. All I can tell you is it charges very fast.
iad77 said:
Are you using a case / cover? Noticed any scratches on the back?
Click to expand...
Click to collapse
I am using the bundled minimal case. Its transparent and shows off amazing silver well.
iad77 said:
Does YouTube allow you to stretch to full screen?
Click to expand...
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It depends on the video's aspect ratio. For example, Inifinity War Trailer filled the screen but apple sway ad did not. It does not stretch in general and I think that's the right thing to do. I would not like videos with a different native aspect ratio than 2:1 to stretch and show all stretched faces etc.
Has anybody got an issue with their proximity sensor? Mine seems to be misbehaving randomly after the 8.1.0 update. Last day the phone was stuck after a call and had to reboot. Is this a known issue? Are there any fixes yet?
Nope, no issues here. Please describe when and how your sensor is not working properly?
PuffDaddy_d said:
Nope, no issues here. Please describe when and how your sensor is not working properly?
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It just doesn't work. The screen mostly doesn't turn off and when it does it doesn't turn back on.
JosephECorson said:
It just doesn't work. The screen mostly doesn't turn off and when it does it doesn't turn back on.
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You mean while on a phone call with the phone pressed to your ear?
Do you have a screen protector?
JosephECorson said:
Has anybody got an issue with their proximity sensor? Mine seems to be misbehaving randomly after the 8.1.0 update. Last day the phone was stuck after a call and had to reboot. Is this a known issue? Are there any fixes yet?
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So I had this problem. I tried all the solutions I could from the Google Forums and the Google Pixel 2 help support themselves. I discovered that the 8.1 update broke the proximity sensor. So I just received my replacement. Some people "claim" that taking off the screen protector works, but I was skeptical because the phone worked with the screen protector on when I was running 8.0 (Moreover, as I transferred the SAME screen protector onto my replacement running 8.1, the replacement works to perfection. I also played around with my previous Pixel 2 XL after resetting the phone and the proximity still does not work, even without the screen protector). You can go to the Google forum (under the calls link, because my assumption is that calling on any app on your phone just leaves you with a black screen) and test out all possible solutions. If none work, just call Google and explain the problem and ask for a replacement :good:. Hope this helps, man.
PuffDaddy_d said:
You mean while on a phone call with the phone pressed to your ear?
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ya
DatGuy_Shawnaaaay said:
So I had this problem. I tried all the solutions I could from the Google Forums and the Google Pixel 2 help support themselves. I discovered that the 8.1 update broke the proximity sensor. So I just received my replacement. Some people "claim" that taking off the screen protector works, but I was skeptical because the phone worked with the screen protector on when I was running 8.0 (Moreover, as I transferred the SAME screen protector onto my replacement running 8.1, the replacement works to perfection. I also played around with my previous Pixel 2 XL after resetting the phone and the proximity still does not work, even without the screen protector). You can go to the Google forum (under the calls link, because my assumption is that calling on any app on your phone just leaves you with a black screen) and test out all possible solutions. If none work, just call Google and explain the problem and ask for a replacement :good:. Hope this helps, man.
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Thanks, man! I know the issue is not the screen protector even though they claim so.
Okay, this is what you need to do. Buy airduster and nicely blow air over the top speaker. Not sure this phone is dust proof. There seems a small gap between the lower edge of the speaker grill and phone screen. You can test by yourself, take a paper the edge of paper goes for a mm or so. Use air duster few times and your proximity sensor works. I think it's not software problems, seems this pixel 2 xl has serious quality control. Google needs to recall this phone!!
Sounds logical, because I can turn my screen on and off by bringing a metallic pen near the sensor and away from it, so if you get metal particles in that little "slot" by the speaker, they'd probably affect the sensor. (Especially if they were magnetized - and a lot of seemingly "where id it come from" dust is actually from construction projects. [We used to rent two way radios to construction companies, and they came in about once a week with "dead" speakers - it was tiny steel particles loading the speaker up to the point that the cone couldn't move - and they traced a sample back to a particular steel beam - that the phone had been near when some rivet holes were drilled in it.]) So keep the phones away from cities that have hi-rise construction projects in progress. (This phone is designed for use on a different planet - using a USB 3.0 port and a USB 3.0 cable to flash a ROM bricks the phone. I'm surprised that it's not allergic to air too.)
I can make the sensor revert back to far from near by pressing gently the top bezel next to lateral edge of the speaker grill on left side. Sensor reverts back to far from near. Don't know the mechanism and definately doesn't look like software issue.
June security update has just fixed this for me
Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
sahu.prashant said:
Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
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There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
The Marionette said:
There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
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Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
sahu.prashant said:
Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
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Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
The Marionette said:
Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
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It certainly is weird. I mean that light bleed doesn't exactly appear to be "rogue" pixels either. Plus it's rather too dim to be noticed unless you're sitting in an absolutely dark room with your brightness maxed out and about 75% of the screen totally black (which would rarely ever happen). I believe it could be possible that every unit has this but never really has been noticed by anyone.
The issue isn't that great for me to switch to another ROM and test it. Just wanted to bring this to everyone's notice. I'm on OOS 5.1.11 (rooted)
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
Kalleculated said:
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
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Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
sahu.prashant said:
Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
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Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
Kalleculated said:
Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
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Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
sahu.prashant said:
Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
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I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
The Marionette said:
I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
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Hehehehe.... I'm sure it'll be just fine! And congrats on getting your new phone (even if you're about to get it). Nevertheless it's a very decent device :good:
I noticed two light blue stains on the center of the display and around the fingerprint sensor. Very light, visible only at certain angles but noticeable especially when reading with white background (Facebook posts for example). Does anyone have a similar issue?
Pretty sure those are the under screen sensors
I sure hope so. Because I'd hate for them to spread Guess I'll have to get used to it, a bit annoying but it'll be fine. Thank you for your answer!
Stix96 said:
I sure hope so. Because I'd hate for them to spread Guess I'll have to get used to it, a bit annoying but it'll be fine. Thank you for your answer!
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last blue stain i had on a display where on my Nexus 7 2nd Gen (IPS display), Google replace the tablet without bothering because it was spreading. However, the OLED screen is another technology so I don't know. Maybe you should wait and see if it spread or not. I didn't experiencing anything like this on my unit.