Z3 Top Speaker Crackle/Buzz - Xperia Z3 Q&A, Help & Troubleshooting

Hey all,
Is it normal for the top speaker to buzz/crackle when certain sounds are played, particularly those that are somewhat bass heavy?
A good example would be the stock notification sounds, as a lot of them cause this. In particular, the Polaris notification sound makes it rattle like crazy. The Aquila ringtone causes it too. These are just 2 of many examples I could pick out.
Test it yourself, is it normal?

Info
istrikerx said:
Hey all,
Is it normal for the top speaker to buzz/crackle when certain sounds are played, particularly those that are somewhat bass heavy?
A good example would be the stock notification sounds, as a lot of them cause this. In particular, the Polaris notification sound makes it rattle like crazy. The Aquila ringtone causes it too. These are just 2 of many examples I could pick out.
Test it yourself, is it normal?
Click to expand...
Click to collapse
No
ask for replacement cause it s weird hardware issue!
:good:

Geeks Empire said:
No
ask for replacement cause it s weird hardware issue!
:good:
Click to expand...
Click to collapse
This is my 3rd replacement too...
Edit: I opened up my faulty z3 due to be returned, and it also has the issue with the top speaker crackling.
Seems to be normal then. I assume with the top speaker being responsible for the lows, it just couldnt handle the bass at high volumes.

Same here
I just had my first replacement and the problem persists :crying:

I just got the Xperia Z3 this week and noticed this issue as well. I'm a little disappointed because I expected more from the purportedly improved speakers but I guess I'll live with it for now.
I also noticed that the Z3 gets pretty warm if you play music via walkman with the speaker volume at the max. What also bothers me is that there is speaker noise when using the camera app, even with sound disabled.

yeah, my Z3 has the same issue
Even if you are phoning with load speakers on max volume it crackles.

i have the same pb
my top speaker crackles during some calls at max volume...
I hope this is a software related problem...
any news on this?

Well, I don't really have "crackle" but there's a noticeable "static noise" from top speaker whenever it is active (like when watching a movie/video or even when talking to anyone), especially at high volume setting. More than in any other smartphone that I've ever used. And what's more disappointing is that I am currently using a replacement unit, the original unit had EXACTLY the same issue. I really, REALLY hope that it's a software issue and Sony will be able to improve it with future updates and it's NOT because Sony used low-quality speaker or amplifier components

I have top speaker issue after 2months...the speaker crackling sound get higher.,,and really annoying.,, sometimes not even hearing.
What to do?
My phone got 6month older??
How to solve?
Can I go for replacement?

So this is generic Z3 issue bad move for such a pricey phone...

Count me in too..

Related

[Q] Sound quality concern

I've noticed that quality of sound when I connect speakers (3.5mm Jack) is poor.
Music sounds tinny and distorted. If I play the same file using my Nexus S, it sounds crystal clear.
Has anyone else found this or do I have a fault with my unit?
Thanks.
I'm also interested. It could be a deal breaker for me. It would be great if someone could dig up what A/D converter is used in Transformer (but it would probably require taking it apart ). It would be great if USB sound cards worked with Android.
If anyone who has one could run a test it would be much appreciated.
I'll add in my request for some info. Good sound is vital...
Do you get bad sound with headphones as well? Or just with the speakers?
BongoBong said:
Do you get bad sound with headphones as well? Or just with the speakers?
Click to expand...
Click to collapse
Headphones a well.
I'm more inclined to think it's a fault as it really is awful.
just tested music via spotify. Sound through headphones is fine - pretty decent in fact.
<edit> youtybe vids sound fine also. <edit>
heard reports sound quality is fine, could be a damaged one you have?
You should also try checking if it's possible to put the jack deeper into the slot. The behavior you observed could be caused by bad contact. Also move the jack a little (rotate it) during playing music and check if the sound quality changes - maybe it's a little loose. But then it wouldn't be the same for headphones and speakers, so probably it's not it.
I got my transformer 32 two days ago and it worked perfectly, then today I have gotten my first SoD, and just recently my sound has gotten these same symptoms. Sound from both the speakers and headphone jack is very, VERY tinny and low quality. I thought it was linked to an app I just installed as it was not installed before when it worked fine, but the problem persists post-uninstalation. If anyone finds a fix to this PLEASE SHARE. I'd really rather not have to do an RMA already! :/
UPDATE: Now there is no sound period. I can not get anything to play from the speakers, headphones, OR over bluetooth. fun! *sarcasm*
UPDATE 2: Restart, sound is back, still fuzzy. Possibly a SRS Driver error? Perhaps the 'SRS Surround Sound' is more trouble than it's worth. Anyone know of a default driver that I could try and flash?
UPDATE 3: Sucked it up, backed up my files and did a factory reset. Sound is now back to normal sans the bad app. I'll update if it goes to **** again but let's just get this fixed Asus!
Interesting thread! I'm on day 4.5 and my speakers are tinny, which I'm saying is ok for audio only..yet not music, not even close.
But, a new world with headphone/ear buds and I discovered something interesting that I don't understand after playing around for 2+ hours. Yet now I'm really, really pleased.
My new Monster Turbine ear buds that are really nice on my iPod Touch to enhance give me an tinny sound like quality and are my newest. A 'no go' and I almost thought I had speaker problems.
But, my regular/standard iPod Touch ear buds and my Boise Headphones are really, really nice for sound quality...bass, deep sounds, etc.
I know I don't know enough about ear buds/headphones, but surprised that the ones I thought would work the best...didn't come close.
I do plan to watch them while I still have my 'return period', but super nice audio with the right ear buds/headphone only(s).
Similar issues:
Sound was fine for the first 3 or 4 day, then i started experiencing the same tinny sound, vocals almost seemed slurred audio quality was so bad, however notification sounds seemed fine. This lasted 2 days then magically the sound returned to normal. Again about 3 days later the same poor sound returned, so I searched these forums and someone had posted doing a factory reset which worked, however I do not want to be having to do this each and every time the sound goes fuzzy. Since the .13 update the whole poor sound good sound returning has happend once more....very frustrating
My 3.5mm jack works fine (day 6 for me). Sound quality is better than any other android device I've used. Volume is a little low but otherwise sounds fine.
My sound goes to crap every few days. Crackling, distortion, etc. A reboot always fixes temporarily. Clearly a software problem.
Going to miss the Dolby Mobile sound on the Iconia. While not perfect it was really good. Will see how the TF sound stacks up when it comes in tmrw!
GeekSpeak411 said:
UPDATE 3: Sucked it up, backed up my files and did a factory reset. Sound is now back to normal sans the bad app. I'll update if it goes to **** again but let's just get this fixed Asus!
Click to expand...
Click to collapse
You mentioned a bad app. What app was it?
I've just sound tested my TF the other day, and was quite impressed with the sound quality from the drivers. I did a comparison between my TF and my iPod touch using sennheiser bass driven earbuds. I'm definitely getting more clarity and bass from the TF than I am from the iPod. It sounded amazing. With that said though, I know there's a bug sometimes where I guess the sound driver isn't working properly and my movies start sounding like they're using 8-bit sound output.
Sent from my Transformer TF101 using Tapatalk
Damn! I thought my TF had rubbish sound, and then found this thread, rebooted and sound became magnificent!

How to increase volume without volume+ or rooting

For those looking to crank a bit more volume out of the stock setup, here is an easy way, that requires no additional apps or rooting (some apps claim to work without root, but other than Volume + they are a mixed bag, with varying degrees of performance. Some plain just don't work.
Start Google Play Music App. Begin playing something you know well. Choose the menu from the top right (3 stacked blocks), and select Equalizer. Either drop the selection down to "custom" or just start raising the bands. Raise them most or all the way to the top. A "bigger" sound can be achieved with a classic "V shape (boosting the low and high frequencies, and leaving the center, 1000hz at or below midway)
Oh, then hit the "On" switch in top left corner. You will be AMAZED at the difference in sound, if you toggle it off and on a bit while playing music.
This is technically not the loudest, that can be achieved by pegging all bands to the top, but the mid-frequencies tend to sound "tinny" or "Like a small or cheap speaker" to most folks ears. By reducing it, and boosting the bottom and top frequencies you get a nicely boosted sound, though somewhat colored (an audiophile is not likely to be wowed by this type of spectrum boost, but, depending on the source material most folks like this, as it's comparable to what a "loudness" button does, and with the Infinities VERY small speakers. Yes there are 2 in there, and they are stereo, though how Asus expected to get ANY separation or any type of "sound stage" through a 1.5" x .5 " grill remains a mystery, even if they did apply some delay, echo or reverb, which I do not believe they did.
Some swear by Volume+ and I had good experiences with it on my Prime, but when something in my setup caused both Volume+. Musicfx (the built in Equalizer I just described tuning) and settings to crash every time I used it, I decided to see what I could do without it. I am quite happy wiith the boost that musicfx provides
speakers problem
Hi.
I have a problem with my speakes, from few days. I don't know if was app that change the sound because now the sound is like an old radio. I changed the equalizer, but nothing happened.
Could you help me? Anyone have the same problem?
spaker off
dnoguera said:
Hi.
I have a problem with my speakes, from few days. I don't know if it was app that change the sound because now the sound is like an old radio. I changed the equalizer, but nothing happened.
Could you help me? Anyone have the same problem?
Click to expand...
Click to collapse
Hi, I discovered today that the problem was one speaker defected. At the end of the day this speaker off. Now my music is in mono.
Anyone knows how to turn on again this speaker, any solution??
dnoguera said:
Hi, I discovered today that the problem was one speaker defected. At the end of the day this speaker off. Now my music is in mono.
Anyone knows how to turn on again this speaker, any solution??
Click to expand...
Click to collapse
I have a feeling that you aren't speaking of the Asus TF700T Infinity.
Are you having a problem with plug-in speakers or bluetooth speakers?
The Infinity has but one single speaker.
Is the speaker inside the Infinity working?
one of my speakers turn off
Thats OK said:
Ive a feel that you aren't speaking of the Asus TF700T Infinity.
Are you having a problem with plug-in speakers or bluetooth speakers?
The Infinity has but one single speaker.
Is the speaker inside the Infinity working?
Click to expand...
Click to collapse
Hi
Yes I'm talking about TF700T infinity
No problem with the plug in.
The TF700T has two speakers in the same place. One of them turn off.
I know that because my music sound in mono insted stereo.
dnoguera said:
Hi
Yes I'm talking about TF700T infinity
No problem with the plug in.
The TF700T has two speakers in the same place. One of them turn off.
I know that because my music sound in mono insted stereo.
Click to expand...
Click to collapse
Sorry,
Don't know what to tell you.
Sounds like a manufacturing defect.
Apologies to the OP for the thread hijack...
Thats OK said:
Sorry,
Don't know what to tell you.
Sounds like a manufacturing defect.
Apologies for the thread hijack Mr. SmartAs$Phone...
Click to expand...
Click to collapse
That's right buddy!
Any solution?
Doesn't work globally (for me at least)
There's only one problem, from what I can see this only boosts sound via the app itself or perhaps music. I fired up a game to test this and the levels were the same as before.
The global solutions is to use the app: equilizer and do the same thing (I raise all sliders to the top). I used this on my HTC until I found a way to get volume+ to work on that.
Volume+ however, isn't compatible with JB but in any case there is a limit to how much you SHOULD risk bumping up your volume. I already get a little distortion using equilizer on the louder audio files I have, the limitation is going to be the speakers installed which can be damaged.
Unfortunately as with so many Android devices sound quality isn't a priority with manufacturers which amazes me particularly on both the HTC (targeted to audio users with a phone barely adequate in stand alone volume level / quality) and the TF700 which is a flagship tablet with price to match.
louiscar said:
There's only one problem, from what I can see this only boosts sound via the app itself or perhaps music. I fired up a game to test this and the levels were the same as before.
The global solutions is to use the app: equilizer and do the same thing (I raise all sliders to the top). I used this on my HTC until I found a way to get volume+ to work on that.
Volume+ however, isn't compatible with JB but in any case there is a limit to how much you SHOULD risk bumping up your volume. I already get a little distortion using equilizer on the louder audio files I have, the limitation is going to be the speakers installed which can be damaged.
Unfortunately as with so many Android devices sound quality isn't a priority with manufacturers which amazes me particularly on both the HTC (targeted to audio users with a phone barely adequate in stand alone volume level / quality) and the TF700 which is a flagship tablet with price to match.
Click to expand...
Click to collapse
Oki doki
Thanks buddy!
You're welcome...or thank you again!
SmartAs$Phone said:
For those looking to crank a bit more volume impossible. stock setup, here is an easy way, that requires no additional apps or rooting (some apps claim to work without root, but other than Volume + they. tommixed bag, with varying degBluetooth
erformance. Some plain just don't work.
Start Google Play Music App. Begin playing something you know well. Choose the menu from the top right (3 stacked blocks), and select Equalizer. Either drop the selection down to "custom" or just start raising the bands. Raise them most or all the way to the top. A "bigger" sound can be achieved with a classic "V shape (boosting the low and high frequencies, and leaving the center, 1000hz at or below midway)
Oh, then hit the "On" switch in top left corner. You will be AMAZED at the difference in sound, if you toggle it off and on a bit while playing music.
This is technically not the loudest, that can be achieved by pegging all bands to the top, but the mid-frequencies tend to sound "tinny" or "Like a small or cheap speaker" to most folks ears. By reducing it, and boosting the bottom and top frequencies you get a nicely boosted sound, though somewhat colored (an audiophile is not likely to be wowed by this type of spectrum boost, but, depending on the source material most folks like this, as it's comparable to what a "loudness" button does, and with the Infinities VERY small speakers. Yes there are 2 in there, and they are stereo, though how Asus expected to get ANY separation or any type of "sound stage" through a 1.5" x .5 " grill remains a mystery, even if they did apply some delay, echo or reverb, which I do not believe they did.
Some swear by Volume+ and I had good experiences with it on my Prime, but when something in my setup caused both Volume+. Musicfx (the built in Equalizer I just described tuning) and settings to crash every time I used it, I decided to see what I could do without it. I am quite happy wiith the boost that musicfx provides
Click to expand...
Click to collapse
Trying to respond to this using the Infinity and Dolphin browser is almost impossible. No hitting spacebar twice to end a sentence. Messes everything up big time!! It has a real hard time dealing with the code i guess. Might be a good time to try another browser.

Audio Issues on Tablet - Help

Does anyone have white noise/static feedback issues with the audio? Its easier to notice when I use in-ear earbuds, but if I place my ears next to the speakers I can hear it as well. I'm not sure how to describe it but it doesn't distort the noise, its almost like a layer or white noise.
It only happens when the tablet is in use, someways to easily make it occur is by pressing apps/status bar/unlock screen but after a few seconds it goes away. However when I'm listening to music the white noise is always there, especially noticeable in soft/low instrumental music. Is this normal, does this happen to anyone else?
I already sent in one of my tablets for repairs only to have it sent back saying it was fixed when it wasn't. Then I had to send it back again for a replacement, and now this new tablet has the same issue. After all this I'm not sure if this is just normal or am i just that unlucky.
Please can anyone tell me if they have any noticeable audio issues so i know if i need to return this tablet again.
I had an issue before that the speaker would crackle in YouTube. But I think that was a software issue. Whatever you described does not sound normal to me. I don't notice any kind of white noise during normal use.
Sent from my SPH-D710 using xda premium
Ray_jai said:
Does anyone have white noise/static feedback issues with the audio?
Click to expand...
Click to collapse
No. Not from the speakers, over BT, or via a 3.5MM connection. And I have a pretty decent set of headphones that would definitely pick-up any distortion. The fact your experiencing it with all audio out makes it seem like s/w. It's not unusual to hear reports of the occasional 3.5MM jack being bad but most of the other audio related h/w is part of the circuit board. Try doing a factory reset. If it's gone after that it's something s/w or app related.
BarryH_GEG said:
No. Not from the speakers, over BT, or via a 3.5MM connection. And I have a pretty decent set of headphones that would definitely pick-up any distortion. The fact your experiencing it with all audio out makes it seem like s/w. It's not unusual to hear reports of the occasional 3.5MM jack being bad but most of the other audio related h/w is part of the circuit board. Try doing a factory reset. If it's gone after that it's something s/w or app related.
Click to expand...
Click to collapse
I did a factory reset and it the audio issue is still visible. :/ does this mean i need to exchange my tablet again?
Ray_jai said:
I did a factory reset and it the audio issue is still visible. :/ does this mean i need to exchange my tablet again?
Click to expand...
Click to collapse
Yep. It sounds like a h/w problem.
Can you guys try these two tests below and see if you hear it? Wear earbuds, preferably in-ear earbuds as it seems to pick it up a lot clearer, and be in a silent room when doing this.
Method 1
Turn the tablet on and have it on the unlock screen, wear the earbuds and make sure not to do anything, it should be silent. Proceed to unlock the screen and see if you hear any audible white noise in the background, after a few seconds you should hear a very low but audible click. After that click the white noise disappears.
Method 2
Have the tablet unlocked, and have your earbuds on. Make sure you don't do anything for a few seconds due to the nature of this test. After that proceed to expand the notification bar (lower right corner). After it expands see if you hear any audible white noise, after a few seconds there should be a click and the white noise disappears.
Those methods are the best and easiest way to explain how I replicated the noise. I've come to believe this is a hardware issue and a design flaw in the tablet because all the note 10.1 floor models at my local best buys also have this issue.
Ray_jai said:
Does anyone have white noise/static feedback issues with the audio? Its easier to notice when I use in-ear earbuds, but if I place my ears next to the speakers I can hear it as well. I'm not sure how to describe it but it doesn't distort the noise, its almost like a layer or white noise.
It only happens when the tablet is in use, someways to easily make it occur is by pressing apps/status bar/unlock screen but after a few seconds it goes away. However when I'm listening to music the white noise is always there, especially noticeable in soft/low instrumental music. Is this normal, does this happen to anyone else?
I already sent in one of my tablets for repairs only to have it sent back saying it was fixed when it wasn't. Then I had to send it back again for a replacement, and now this new tablet has the same issue. After all this I'm not sure if this is just normal or am i just that unlucky.
Please can anyone tell me if they have any noticeable audio issues so i know if i need to return this tablet again.
Click to expand...
Click to collapse
YES! I posted something about this, with STATIC in the title, but received no responses. I get a squeaky kind of static, most evident with earbuds. I'm using Shure and they're awesome, so I don't think it's them. I'm going to try another pair, just to isolate the issue. But I hear it during videos and music. During videos, if there's no sound at a particular point in the video, I don't hear it, but as soon as someone speaks, it's there right along with the audio, in sync with it.
It's REALLY annoying, as it makes listening to soft, quiet music as I fall asleep pretty impossible.
loribuono said:
YES! I posted something about this, with STATIC in the title, but received no responses. I get a squeaky kind of static, most evident with earbuds. I'm using Shure and they're awesome, so I don't think it's them. I'm going to try another pair, just to isolate the issue. But I hear it during videos and music. During videos, if there's no sound at a particular point in the video, I don't hear it, but as soon as someone speaks, it's there right along with the audio, in sync with it.
It's REALLY annoying, as it makes listening to soft, quiet music as I fall asleep pretty impossible.
Click to expand...
Click to collapse
I'm glad someone else hears this, can you try the 2 methods I listed in the post before yours? I want to see if the white noise is the same one I'm hearing.

[Q] Are there any sound quality issues beside speaker?

Hello,
the question is in the title : do you have sound quality issues throught hearphones like noise , artefacts...? It seems I have some random buzzing noises like a stuttering but I can't find where it could come from.
Nope, my headphone clarity is great and the speakers are about 50x better than nexus 4
Sent from my Nexus 5 using Tapatalk
evivbulgroz said:
Hello,
the question is in the title : do you have sound quality issues throught hearphones like noise , artefacts...? It seems I have some random buzzing noises like a stuttering but I can't find where it could come from.
Click to expand...
Click to collapse
None on my end either and personally I don't think the speakers are THAT bad.
I dont know what's causing this, it's the problem with random defects...
I managed to reproduce the issue : when I make a bug report from develloper option while listening to music.Bluetooth seems unaffected.I made a video of the problem: https://www.youtube.com/watch?v=6XZSef6fuKU
any ideas?
thanks
The speaker is a lot quieter and not as clear as my S2, but it does the job.. Only use it so often.
But, I don't know about you guys.. what's quite annoying is that in apps that force the screen counter clockwise when viewing horizontally my hand covers the speaker and I have to adjust my holding position to hear sound. It seems strange that they didn't place the speaker and mic the opposite way round.. (maybe for calls.. I don't know..)
Also annoyingly, there's such a simple solution, if only somehow all apps could be forced the opposite way then the speakers on the top left and is never covered maybe it could be incorporated into a custom rom?
Sent from my Nexus 5 using Tapatalk 2

Xperia Z3 TOP SPEAKER crackle at the maximum volume

My xperia z3 top speaker crackle at the over 80% volume
I noticed this problem on some songs (walkman) or you tube (some videos)
You go to: SETTINGS / SOUND / PHONE RINGTONE / go on the top list, and for example try second song ( AQUILA ) at the maximum volume.
Do you have the same problem on your xperia z3?
I noticed that as well but it seems to only occur on specific sounds for me. I watched a YouTube video at probably 80% volume and heard that crackling. Tried another one even on full volume (both were BF4 gameplay commentaries) and heard nothing but good sound.
Sent from my D6603 using XDA Premium 4 mobile app
I have the same problem guys :/ the top speaker has more bass and bottom is more low and no bass
Omario-242 said:
I noticed that as well but it seems to only occur on specific sounds for me. I watched a YouTube video at probably 80% volume and heard that crackling. Tried another one even on full volume (both were BF4 gameplay commentaries) and heard nothing but good sound.
Sent from my D6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I noticed that this problem is present at over 80% volume, too.
I will also check for this.
Just noticed this while listening to music on a youtube video.
Noticed that my top speaker/earpiece will rattle sometimes while on a call, or when playing certain sounds such as ringtones. I wonder if I should exchange or if it's normal (for the z3) seeing as a few people have the same issue.
I replaced mine and I still have rattling during calls, at pretty much any volume. I don't hear it during music though, which makes me wonder if it may be fixed by an update.
Yeah, me also face the problem too.. Very annoying.. Hmmmm
This started to happen to me, I had been using the phone in the pool, three days later I could hardly even hear the top speaker, I ran music through the speakers for one day (taped up the bottom one), hoping it would fix the problem. but It didn't. Now after 6 days it has started to get louder again, so now I can hear callers again and the phone ring. And is now starting to make the sound you all mention here. As you all say very annoying, Sony must have a manufacturing defect on just that speaker.
Does anyone have any idea if this can be fixed with software? If not, the Z3 is going back and I'm getting either the Moto X or the Note 4
happened to me since day 1 as well. Bought in Australia.
In case anyone is wondering, I returned the phone for the Note 4 and the call quality is 10x better... actually the phone is 10x better in pretty much every way including camera. Not that the Xperia was bad at all, but it just didn't feel polished enough... hopefully the Z4 fixes things
Hi,
I could reduce this problem by enabling the "S-Force Front Surround" option in Settings> Sounds> Sound Effects.
I believe that this problem can be solved with a software update that set the correct equalization to remove that rattle from the top speaker.
Regards!
@Djuro89. Try this; fixed it for me
http://forum.xda-developers.com/z3/development/z3-speakers-incoming-call-headphones-t2889964
Hi,
This is my current equalizer settings. With this configuration the crackling of the top speaker disappeared. Also deactivated other effect options (ClearAudio+ and Surround).
Regards!
I experience this too, I thought it was water related, I'll give it a try
Hi,
I never put my phone in water.
I believe it is an equalization problem in phone software.
With the equalizer setting that I mentioned in my last post I never had this problem.
Regards!
adripred said:
Hi,
I never put my phone in water.
I believe it is an equalization problem in phone software.
With the equalizer setting that I mentioned in my last post I never had this problem.
Regards!
Click to expand...
Click to collapse
Hi it annoys me during calls too..
Hello,
i've noticed the same defect on my Z3... It just happens at specified frequencies, i've tried changing equalization's settings and disabling clear audio+ but nothing changes. It looks like a poor speaker quality because if you lower the volume the audio is clear, don't you agree? Thank you.

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