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Has O2 started charging for GPRS?

As in the title.

andynumpty said:
As in the title.
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Click to collapse
Apparently.
I received a text in March saying (I paraphrase): "We hope you are enjoying your free data period - please note that we will start charging at normal rates from 1st April."
With myself, they charged me for the last two days of March and it took a fight via a number of emails and calls to get them to agree their fault.
But even at that, they STILL tried to take out the extra £117 for data a few days ago.... with a view to credting my account so it all rights itself in about three months. If they think I'm in the business of giving corporations zero interest loans, they're wrong.
I knew they may do this, so cancelled my direct debit, and now my Exec is barred.
I've paid only the normal monthly amount without data via the internet, and my phone is STILL barred.
O2 sucks balls.
EDIT: Just phoned them, demanding that my call barring be lifted, and strangely, was told to turn off my phone for an hour, but it may take up to 24 hours to lift. Bizarre that they agreed (why wait until I phoned??) and bizarre that they can bar calls instantly but I need to turn off my phone for an hour and wait up to a day to get that bar lifted.

£1170 pounds bill from o2

hi all just got my monthly bill from o2 today and the cheeky buggers have charged me over a grand for gprs . the funny thing is i dont even use the gprs on my xda2i . so first port of call was to call them and ask what do they think they r playing at . i stated to them i dont even use my gprs on my phone and never have . anyway after talking to 1 of there so called managers he said that the only thing it could be is that someone has hacked into my phone and used my gprs or my gprs is broke on my phone and somehow it has been sending and reciving data . anyway i said to them so what do i do as i am not going to pay this bill of over a grand not a chance . anyway he said i had to put it in wrighting to them stating what happend and send a copy of the bill also . and he also said to cancal my direct debit so i have . the cheek of them the guy said a thousand pound was a lot of gprs data and i said maybe it is a lot of data but it has nothing to do with me . so i have just typed up a 2 page letter to them and it will be in the post first thing in the morning . i will tell u how i get on in the near future when they get back to me . anyway direct debit cancled . o2 bunch of fools why o why did i go back to this company . i have had nothing but trouble with them . just thought i would share my thoughts with all of u

Wow. What rate have they supposedly charged you at? Is it physically possible to have used that much data?
£1120 lets say at £3 p/m is 350 meg or 10 meg a day. Hmmmmm.
But lets say it's £1 a meg for big contract customers, 30 meg a day? They've gotta be kidding!
Never heard of anyone 'hacking' gprs unless they have cloned your sim in which case Jupiter ( as was the o2 billing system) would have picked up 2 handsets on the network at the same time and flagged it.
Richard

maybe u r right i am not sure . either way i dont use the gprs . on my phone and never have i use the wireless while sitting about the house ats it . still i cant wait to see what o2 have to say . coz at the end of the day i am not going to pay this bill not a chance . if ppl cant hack into My phone then the gprs must be broke or something . god i am scared to use my phone as i dont no what else they think they can bi l me for ... still life goes on eh

are you sure the charge is for gprs and not actually for dial up WAP access?
my charmer for some reason, decided to connect to the net overnight (while i was asleep) via dial up WAP even though i have a permanent and unlimited GPRS access.
i noticed this immeadiately in the morning, checked my account online and saw the £37 plus vat charges applied for WAP, called them up and had WAP disabled and the charges refunded.
the most common reason for this to happen is your email/IM or some other prog you have installed set to automatically connect to the net.
on my charmer i suspect it was actually pocket weather doing the deed.
i have applied my own back up fix "just in case" and have taken out of the dial up settings all the "9"'s and replaced them with "x"'s so it cannot dial up at all but if i should need to, i can quickly undo this fix to connect

fluffcat1 said:
Wow. What rate have they supposedly charged you at? Is it physically possible to have used that much data?
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When they incorrectly charged me for two days data in March (thanks O2!!) it came to £117*.
Of course they don't do refunds, but credits, which means they still want you to pay the incorrect bill, to be credited later. Fools.
Can't wait until T-Mobile brings out the Hermes, then I'm gone from O2 forever.
(*I stream radio a lot, and use push email a lot, and download from RSS feeds a lot.)

According to my online bill i'm still not getting charged for GPRS access.

fluffcat1 said:
Wow. What rate have they supposedly charged you at? Is it physically possible to have used that much data?
£1120 lets say at £3 p/m is 350 meg or 10 meg a day. Hmmmmm.
But lets say it's £1 a meg for big contract customers, 30 meg a day? They've gotta be kidding!
Never heard of anyone 'hacking' gprs unless they have cloned your sim in which case Jupiter ( as was the o2 billing system) would have picked up 2 handsets on the network at the same time and flagged it.
Richard
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I'm not actually suprised. When my corporate 9100 arrived at the beginning of using it I fortunately loaded the gprs monitor.
Our exchange support team had set the push mail up a bit heavily. In addition to email it tuned out they were pushing 700kb an hour to my phone regardless of my receiving any mail.
Until i started to read the gprs report i was running between 11-16mb a day (approx 700kb an hour background). Once I realised what it was doing I turned push off and had it running autosync every 10 mins 0700-2200 with every hour overnight (approx 40kb per hour background).
It may be corporate money, but until they sort it out 10 minute sync is good enough as at least I can control it.
Data dropped to 800k-2mb per day... much more sensible.
Its a bit like those pesky joke sms msgs, you don't know you've been charged until the end of them month.

Agree with u on 02 incompetence. They could not tell me which speed/size of SD cards are compatible with my EXec. Asked me to phone Sandisk!! Incompetence exemplified - after I held on for over an hour for technical support. Plus voicemail is not time stamped, u can't tell when they r left nor can u repeat a current msg without getting to the end of all the new messages first!!

belfast-biker said:
When they incorrectly charged me for two days data in March (thanks O2!!) it came to £117*.
Of course they don't do refunds, but credits, which means they still want you to pay the incorrect bill, to be credited later. Fools.
Can't wait until T-Mobile brings out the Hermes, then I'm gone from O2 forever.
Click to expand...
Click to collapse
O2 strike again. Didn't pay last months bill (my fault) of £120, and this months bill with those arrears, is £407. ON a basic rental of £35 and not going over miutes or texts.
£120 arrears (fair enough)
£35 rental
£80 data (jesus, and this is with push email turned off)
And the rest? They now want me to pay out the remainder of my contract, presumably because of my non payment last month? I don't know. They didn't say. But they do say in the email:
"The balance on your account shows that you do not owe us any money." and;
"You will see that your first bill contains two line rental charges, one for your first month and the second for the next month (in advance). "
Which is... bizarre. Total fools.
Anyhow, could not wait any longer with that level of sheer stupidity, so I've just gone and sorted myself out with the monthly £7.50/50minutes contract with T-Mobile, to wihch I'll add the £7.50 webnwalk unlimited data bundle.
Bliss.

tmobile web'n'walk is an invention of genius
£7.50 a month, as much data as you can possibly get out of it provided it's not p2p or streaming video
makes push email unnecessary when you can set your email to check every couple of minutes

agentp said:
tmobile web'n'walk is an invention of genius
£7.50 a month, as much data as you can possibly get out of it provided it's not p2p or streaming video
makes push email unnecessary when you can set your email to check every couple of minutes
Click to expand...
Click to collapse
I thought that too, but push email gives you OTA syncing of your calendar, contacts and tasks too...

Roaming in Canada - Not a great experience

Picked up the TB on launch day and loving the 4G speeds in Jacksonville, FL.
So, in preparation for a trip to Canada that I am on, I contacted VZ to make sure everything was all set. Added the Global Data Roaming for a few bucks a day, called the day before to make sure the phone and account was all set up - we have 3 other Android's with us on the same account (Incredible, Droid 2, Droid 2G).
So, at this point, all the other phones are experiencing at least 1x data, frequently 3G service. The TB - almost nothing. Every once in a while I would see the phone switch into 1x service, but usually lasts no more than a minute at the most.
Called tech support and their primary suggesting was to reboot the phone, that would fix it. Not real impressed. I guess I knew there could be issues since this is a new phone, but still. I was really counting on the data access for use with Google Maps / Navigation, etc.
Then to add insult to injury, received a text message saying I had already racked up more than $50 of data service charges for each line, including the TB! Checked the online detail and I have used less than 300k of data!!!!! I am guessing that the text message is not that reliable.
Can't wait to get home and get the next bill, which should be out in a couple of days.

the tb has a known data problem network wide

So Verizon charged me for data?

So I obviously HAVE a data plan, who doesn't? I login to My Verizon today to see if my brother had paid his half of the bill yet and I see a $282.58 charge. WTF?! It was for 142 MB of data. I had messed up my girlfriend's eris (didn't know you weren't supposed to use Clockwork on an eris lol) so I was letting her use my DroidX while I was fixing it. Therefore, I went back to an old motorola flip phone.
Well I just called about this charge and her reasoning was that data was still "lingering out there" when the phone was switched to a dumbphone (which I also had unlimited data on so it shouldn't have mattered anyways). So once that data was loggged, it was then charged to my account as dumphone data.
I call bull****!
They were trying to take advantage of a customer by charging them for data that they "couldn't stop" and blame it on them for switching from their expensive plan to their less expensive plan. I straight up said to her "Look, I'm a computer engineering student. I'm not an idiot when it comes to things like this. Take the charge off or we'll drop Verizon right now. The early termination fee is about as much as the damn bill anyways."
Put me on hold for a minute and came back to happily say "Since you're a long time customer with steady on time bill payment I was able to take the charge off of your account." I said "thank you, have a nice day" and hung up.
Let me know if any of this has happened to you and maybe we can send Verizon a link to the thread so they can change their process a little.

man i hate verizon they are just getting worse and worse lol.

Losing data connection on Microcell

Hi All,
I seem to be losing data connectivity when on my Microcell at home.
Normally this wouldn't be an issue because I'd just hop on the Wi-Fi - but this leaves me unable to receive MMS messages.
Please see attached logcat for details. Note the issues that start happening at: 04-15 07:05:39.638

Nobody?
Is there another forum or category this should be placed into?

Your not the only one that has connectivity issues. There is a post here in the q and a for gsm settings if that what microcell uses u can give it a shot
Sent from my SM-N915P using XDA Free mobile app

I just searched the terms "apn" and "microcell"
Nothing of use came up.
Which device Q&A was it listed under?

http://forum.xda-developers.com/note-edge/help/samsung-galaxy-edge-network-drop-t3058208
here is the thread. i cant tell you it will work for you i use a cdma device and never tried it on mine

shadezero said:
Hi All,
I seem to be losing data connectivity when on my Microcell at home.
Normally this wouldn't be an issue because I'd just hop on the Wi-Fi - but this leaves me unable to receive MMS messages.
Please see attached logcat for details. Note the issues that start happening at: 04-15 07:05:39.638
Click to expand...
Click to collapse
hello,
i was in ur boat for the last couple of months troubleshooting all types of reasoning why my mms and visual voicemail, would not go out thru the MCell. To make a long , long, story short, i swapped out my DPH153 ( the upside down "Y" white microcell) to the newer DPH154 ( Shorter, Black, and no PC port ). Being i have had the previous MCell for a couple of years, i had no warranty. Although, i disagreed that if AT&T made some change to the MCell on the backend or wherever, and screwed MMS, why should i have to pay anyway. After talking to enough reps that kept telling me i need to go buy a new one, ( make sure u have at least an hour of spare time before u get on the phone )they eventually sent me over to the Retention department. i have 6 lines on my account, so i guess i was worth saving. Retention was super nice, didnt even care what my reasoning was for the new MCell, just wanted me to be a happy customer, which after being on hold for so long, i greatly appreciated. the deal was for me to go purchase one at an AT&T store, and once activated, to call back , and they would credit my account. it was a little incovienient, but worth saving the $150.00. i went and got it, activated it, which took minutes, i was suprised at that, called back in, was on hold for another 30 minutes, finally credited my account the $150.00. Happy Customer.
Now, the real question.... did it work ?
yes.
yes, it did. The first thing i noticed when my old one wasnt working is that the data speeds were extremely S-L-O-W. i have 6 phones here, all different, so i knew it wasnt a phone issue, or a software problem, not on all 6. Smartphones are getting better n better cameras, the file sizes are getting bigger n bigger, even when it compresses. the compression is smaller, but its still a growing file size. Regardless, when i was in range of old MCell, i turned off wifi, and ran a speedtest. i mean it claims 3G, lets see. so minimum with full bars, id say about 1.3mb is acceptable. my speed was around .3mb , no 1 in front. Now normally, i would have never noticed this, cuz at home, most use wifi which is blazing, and it doesnt eat ur data. it then made sense why pics wouldnt send, im trying to send this huge file through this tiny hole, and it would just fail, bottom line. Ran a speedtest on new MCell, 3.40Mbps. very acceptable. sent multiple pics, no issues. Appears a little slower,about 10 seconds or so for sending to complete, only because of the data. When im out in the wild, and have LTE, pics send in seconds, but of course, its 54Mbps or more. i just realized my short story got kinda long, sorry. Hope that helps you.