Refund Process - ONE Q&A, Help & Troubleshooting

Has anyone been through One Plus's return policy, and would not mind explaining their experience? I am going to return my One Plus, and would like to know how it is like in advance. thanks all!

There's a thread dedicated, have a look and you'll find it.
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Related

Do Pre-Orders take a long time to ship?

Preorder starts on 11/17. If I do it when do you guys think I'd get the phone. I'm in the USA.
Just wondering based on what you've heard.
There are threads discussing this on the OnePlus forums, the timeframe varies wildly.
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Also, does anyone know if preorders are opened for an entire day or just like one hour?
I'm obvioulsly asking because I can't find it when searching.
(I say this because I know xda loves to say "HAHAHAHA GO SEARCH FOR IT YOU NOOB")
Google: OnePlus pre order
Look at the first result.
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timmaaa said:
Google: OnePlus pre order
Look at the first result.
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Got it. But heres a more tricky question: for preorders do I have to pay with paypal or can I use a credit card?
I bet you cant answer that!
Are you trolling or what? All of the information you're asking for is readily available at the OnePlus site.
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timmaaa said:
Are you trolling or what? All of the information you're asking for is readily available at the OnePlus site.
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mmm also can you give me 3 invites? I don't need 1, I need 3. One for me and two for my friends. Thanks!
edit: if you only have 1 dont bother giving it to me, I need 3. Because I don't want my friends to be jealous.
Well, obviously you're not trying to search at all before posting. I'd advise you to review the forum rules and make some effort to follow them in the future. Thanks.
Here's the right thread for invites, BTW. Thread closed.

[Completed] [Q] Typical Sob Story (m8)

I'm sure you guys hear this happen way too often but I am in tough spot, I bought a HTC m8 (for T-Mobile) off craigslist and it had a bad imei and as usual the guy won't respond to my calls/texts. I know I am stupid for letting this happen to me but I feel like there's a way out if this, I'm just not exactly sure what to do. If any could list me all my options that would be great and if you need to know its running 4.4.4
Hi
Thanks for writing to us at XDA Assist. What do you mean by bad IMEI?
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timmaaa said:
Hi
Thanks for writing to us at XDA Assist. What do you mean by bad IMEI?
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Bad Imei meaning that the person i bought the phone from didn't completely pay off the phone so they blacklisted the phone, so that if i were to want to use the phone i wouldn't be able to.
I see. There's really not much you can do, short of continuing to contact the seller, or contacting your local consumer rights organisation.
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timmaaa said:
I see. There's really not much you can do, short of continuing to contact the seller, or contacting your local consumer rights organisation.
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Do you know if i can change the IMEI number?
influentialbeast said:
Do you know if i can change the IMEI number?
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Changing the IMEI of a phone is illegal. XDA Developers only operates within and respects the laws of the world, therefore such a thing cannot be discussed on XDA.
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timmaaa said:
Changing the IMEI of a phone is illegal. XDA Developers only operates within and respects the laws of the world, therefore such a thing cannot be discussed on XDA.
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Alright, I was wondering where in the written law shows that it's illegal to change the IMEI number.
influentialbeast said:
Alright, I was wondering where in the written law shows that it's illegal to change the IMEI number.
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It depends on where you are, doing some research should uncover it. As I said before though, this topic isn't up for discussion on XDA, it never has been and it never will be. My suggestion is to contact your local consumer rights organisation and see how they can help you. Good luck with your phone!
Thread closed.
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Standard shipping

Just bought a 16 gb silk white. Has anyone ever had one shipped to Tennessee and how long should it take? Just ordered half hr ago
It'll be there in 30 minutes. Seriously though, there are several threads discussing this on the OnePlus forums, plus a thread dedicated to it here in our General section, it's usually a couple of days to a week to anywhere in the US.
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timmaaa said:
It'll be there in 30 minutes. Seriously though, there are several threads discussing this on the OnePlus forums, plus a thread dedicated to it here in our General section, it's usually a couple of days to a week to anywhere in the US.
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I life in germany and it took 5 days
Flatric said:
I life in germany and it took 5 days
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That's fine, but it's irrelevant to this guy's question. Euro has a different warehouse location, he's asking how long to ship to an American city.
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timmaaa said:
That's fine, but it's irrelevant to this guy's question. Euro has a different warehouse location, he's asking how long to ship to an American city.
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oh ok, sorry^^

Suspicious private message, user with 0 posts

midreview said:
Hello melorib,
We’ve read some of your posts about LG V10 and wondering if you offer product review/testing opportunities? It would be great if you could review our LG V10 battery:
http://xxxxxxxhidden to avoid problems to curious guys
Please get back to us if you are interested and we will be glad to send you a sample battery.
Thank you for your time and attention in this matter.
Best regards,
MPJ
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Suspicious private message, user with 0 posts
An understandably suspicion We are randomly looking for someone who is willing to try the new replacement battery for LG V10. Pls contact us if you are interested :highfive:
midreview said:
An understandably suspicion We are randomly looking for someone who is willing to try the new replacement battery for LG V10. Pls contact us if you are interested :highfive:
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OK, the link is fine, Amazon.com
http://goo.gl/HrG5Rn
@melorib,
Whenever you get something like this, please report it by using the Report button (either via post or pm). This happened to be a spammer, who had about 27 more accounts. More than likely, the pm you got was from one of them. I hope you don't mind but I am closing this thread for now. Please forward the pm to me whenever you get a chance. The person that replied to you here is likely the one that sent it in the first place.
Thanks.
Thread closed.
egzthunder1
XDA-Developers Administrator Team

Best Free/Cheap Android Smartphone on VZW right now?

(sorry if this doesn't belong here... wasn't sure where to put it)
The inlaws are looking to get their first smartphone (they're currently still using flip phones!).
They want something they can get pics of and vid chat with the grandkids.
Despite my advice that they get the best phone they can afford now since they likely wouldn't be upgrading for quite some time, they insist on getting the cheapest possible option that will do what they want.
That said, while I'm on VZW myself, I don't really keep up at all with the lower end phones... I have no idea what phone(s) in this spectrum would be the best for them.
Can anyone offer any suggestions as to the best free/super cheap VZW phone for them? I want them to stick with Android (rather than apple) since that's what I know and can therefore best help them if/when issues arise.
Thanks!!
byproxy said:
(sorry if this doesn't belong here... wasn't sure where to put it)
The inlaws are looking to get their first smartphone (they're currently still using flip phones!).
They want something they can get pics of and vid chat with the grandkids.
Despite my advice that they get the best phone they can afford now since they likely wouldn't be upgrading for quite some time, they insist on getting the cheapest possible option that will do what they want.
That said, while I'm on VZW myself, I don't really keep up at all with the lower end phones... I have no idea what phone(s) in this spectrum would be the best for them.
Can anyone offer any suggestions as to the best free/super cheap VZW phone for them? I want them to stick with Android (rather than apple) since that's what I know and can therefore best help them if/when issues arise.
Thanks!!
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see
What's your next smartphone / What should I buy by poseidon5213
and
**DEVICE SUGGESTION THREAD** -- Not sure what device to buy? Ask here! by KidCarter93
Sent from my Pixel using Tapatalk
this ^^^ and
Forum rules
1. Search before posting.
Use one of our search functions before posting or creating a new thread. Whether you have a question or just something new to share, it's very likely that someone has already asked that question or shared that news.
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