Nexus 5 - Won't Charge, Stuck On 0% FIX - Nexus 5 Q&A, Help & Troubleshooting

Hi All,
Just thought I'd share my.. well so far resolution to the problem I was facing. So I purchased a Nexus 5 from eBay and sure enough it ran out of the 4% battery it had, however after leaving it to charge I noticed once turned on the battery was still at 0%. I tried a different charger (Plus and USB) and again still didn't work. I read various fixes such as leaving the phone turned off and charging it for an hour, also disconnecting the battery from the mainboard and holding the power button for 15 seconds but neither worked.
I then went to flash the stock ROM but to do this it's recommended you have 60% battery so I wasn't going to risk it as it may end up being bricked but as I got to that stage I looked back at my Nexus and it was 9% charged. It seems that through following the Stock ROM flash tutorial I put the phone into "USB Debugging Mode" while connected to my laptop, it seems in this mode it charges fine. To me it seems there is a software issue (may very well have been caused by the restore carried out before the phone was sent to me" I'm going to leave it charging via USB and perform a full stock flash and root hopefully this should permanently sort the problem.

Ok
Sent from my Nexus 5

Related

Battey shows "Unknown" and always at 0%

HI,
Looking for some help to get my nexus 5 working. The phones battery indicator is always at 0% not matter what I’ve tried (I’ve played youtube for like 3 hrs so I know there is juice in the battery)
[*]Whats wrong :
The phone battery indicator is always showing that it needs to be charged.
The phone battery indicator is always at 0%.
Settings -> Battery shows battery as “Unknown”
When powered on the screen does not show anything (you can tell its on cuz it connects to the computer. The battery cable has to be disconnected and reconnected as mentioned below to get the screen and phone working.)
Things done with no results
Swapped batteries from a working nexus.
Reinstalled stock ROM (L)
Left to charge overnight.
Cleaned cache from Recovery Mode
Used app to recalibrate the battery
The phone itself will boot up with a blank screen. I have to unplug the battery connector and then plug in the power USB. At this point it only shows the battery with flash. Its on for some seconds and the reboots over and over again.
I get it to work by connecting back the battery to the main board during one of the loops. (Sometimes holding the power +Volume up to get to the google display and then connecting)
Any help ??
When you installed L did you use the Google flash all bat file?
Sent from my Android L Nexus 5 via Tapatalk
Yes ..I ran the flash-all.bat
The phone itself was in Kit Kat when I got it with this issue. I tried it with L to see if the issue would go away.
Other than flashing 4.4.4 clean...with wipes and seeing how it is...it could be a hardware issue unfortunately.
You've discovered the holy grail of infinite battery usage? I'm not seeing any issue here. JK, it's probably a bug in the preview software as can be expected.
Could be a bad battery as well.
already tried that as well.
The phone boots up to a blank screen. Only way to see anything on the screen is to unplug and replug the battery wire. Then everythings normal up until you have to restart.
nevermindzz00 said:
already tried that as well.
The phone boots up to a blank screen. Only way to see anything on the screen is to unplug and replug the battery wire. Then everythings normal up until you have to restart.
Click to expand...
Click to collapse
I am on the same page. My Nexus is showing same results. I have also replaced the battery with a new one. Only one thing different in mine, I started noticing signal drops then the radio completely started to went off. Now the battery is at 0% always whenever I get it to boot that is. Otherwise it's blank with vibrations.
A fix is in great need. Also, I have tried multiple ROMs right now I am on the latest L Build.
Can you replace your flex cable with a working Nexus and write the results? I think it might fix it from the hardware side. Where I live, the flex cable isn't available! :-/

oneplusone phone dead

So I had a extreme low battery alert, where it said cannot boot until more charge.
Stuck the charger in.
Battery wasnt going up.
Now it wont turn on at all with charger in or out.
So looks like either the battery is dead (non swappable) or the usb port is broke so isnt accepting charge.
Wow the phone is only 2 months old.
any ideas? or has to be returned for repair/exchange?
luckily was only using this phone for testing roms and stuff, not daily driver.
chrcol said:
So I had a extreme low battery alert, where it said cannot boot until more charge.
Stuck the charger in.
Battery wasnt going up.
Now it wont turn on at all with charger in or out.
So looks like either the battery is dead (non swappable) or the usb port is broke so isnt accepting charge.
Wow the phone is only 2 months old.
any ideas? or has to be returned for repair/exchange?
luckily was only using this phone for testing roms and stuff, not daily driver.
Click to expand...
Click to collapse
Try plugging into charge on a low power source via USB like a PC or laptop. Anything that isn't direct to a mains socket. It can help slowly replenish the battery, just leave it be for a while.
I just had a similar experience where my phone died overnight. Plugged it into my non OPO charger that I used with my older blackberries.
It wouldn't even turn on after 20 minutes of being plugged in. I decided to use a charger that outputted more energy and it immediately turned the phone on.
My advice, try using different charging sources.
Sent from my A0001 using XDA Free mobile app
I recently had this problem. Solved it with a simple google search which brought up O+'s own help page. Press the power button for 20 seconds 5 times in succession. This simulates a battery pull (there will be a vibration) . Now plug the phone into the original charger and leave it for a couple hours at the least.
You could also try to disconnect and connect the battery. For this you have to open the phone. Here is a little tutorial https://youtu.be/xLB4fhOyvuA
Hope this will fix the problem.
Same thing happened to my sons 1+, This is the reply form CS
Regarding your issue, please try with below steps:
1) Keep the phone for 12 hours without touching and charging...
2) Charge with official charger and usb for 6 hours(after the above mentioned steps) and then
3) Pull off the usb and put back again ... and you may get a LOW battery screen again staying for 4 / 5 mins...
4) Now don't try to boot or anything.. let it charge for 1 hour or more.
5) Now finally boot your device by pressing power button for few seconds
6) Phone should boot normally...
Trying it now

OnePlus One Charging and USB Issue

Hey guys, so I have a small problem. I used a Mi Bank (5200mAh) power bank to charge my OPO yesterday. It worked the day before. When I plugged it in yesterday, it charged for like 5 seconds and then wouldn't charge. So I tried a variety of other cables and chargers but none of them worked.
I turned the phone off and plugged it to charge, the charging battery icon would appear, disappear and then the phone would reboot to the charging screen and the cycle continued.
I then let the battery die and did a few power cycles and plugged the phone to charge while it was off. It started to charge and then fully charged. I used the phone till today and wanted to plug it in again. I charged it for around 20 minutes and it worked.
Now, I'm facing the same issue as yesterday.
Phone won't charge
Does not get detected in MTP or ADB mode, but DOES get detected in Fastboot mode.
Ampere shows the voltage as 3.7v, I recall the voltage being around 3.9-4.1v)
OTG also works. I connected a flash drive and it detected the source and I even watched a movie.
When I boot into recovery (TWRP 3.0.2.0) with the battery dead, and connected to the charger, the phone stays ON. I did a full Nandroid backup and a wipe and flashed another ROM as well and the phone stayed on, but as soon as the phone rebooted into the ROM and got to the boot animation, the phone shut down saying "battery low"
Not sure if it was a placebo effect or not, so I wrapped the phone in a dry towel and left it under my pillow for like 30 minutes and then plugged it to charge. It began to charge and after a full charge, I could use the phone without an issue so I proceeded to backup my data to the PC just in case I needed to perform a full wipe. About halfway through the copy process, the indicator light went off and the copy process got cancelled and the phone wouldn't show up in the PC again.
My question is, What is the culprit here?
Do I have to replace the entire motherboard?
Is it just a battery issue?
Is it a USB connector issue?
Any help with regard to this would be much appreciated

Battery completely dead or other hardware issue? [semi-resolved]

Hi All, my wifes s6 (using xtrestolite rom) has stopped taking a charge. Im trying to figure out what the issue is. Unfortunately im travelling for the next month so have limited trouble shooting options.
Background
- wife has been complaining that her phone battery dies quickly. I kind of dimissed her assuming it was in her head. she said it loses 10percent in standby mode in 1hr roughly. Shes been complaining about this for a week.
- yesterday at the airport her battery was at 12% and when we plugged it in to charge it wouldnt take a charge. Bolt icon did not come up and still said "connect charger" on the screen. Normally when connected the red Led comes on, but now it doesnt.
-our normal chsrging method is using and aukey 3port charger as fast charging mode.
Troubleshooting/diagnosis
- i have an s6 as well so i tested all the cables and chargers on my phone and it works. We even had the official samsung charger and cable but same issue.
- after the phone was completely dead, if you plug in the charging cable the charging bolt icon comes on for a few sec, the top left says "kernel is on seandroid enforcing" for a sec and then everything goes blank. Red charging led doesnt come on. So it seems like it detects the cable but wont charge enough to boot up.
- i was able to boot into twrp recovery but where its supposed to have a battery level its completely blank. Originally i was able to do this without any canles but then it wouldnt. My guess is that i orginally had a bit of juice and then it was completely dead.
-after leaving it plugged in for a sec, im able to turn it on where it boots and i can see it says 0% battery. It stays on for 5sec before turning off itself.
- i also tried plugging it into laptop, but laptop does not detect it. The phone does detect the power though and does the same as above but this time bolt charging icon stayes on for 1-2min before going off and seeing the "kernel is on seandroid icon". Once the seanadroid goes away nothing seems to happen. After doing this i was able to turn it on and it showed 1%. I thought this was promising but after trying this a few times ive never been able to get to 1percent again.
- with the brief charge thst i guess its getting, i was able to go i to twrp recovery and do a factory reset. This was with cable plugged in the whole time. Without cable in i dont think it would complete the action.
That about summarizes whats happened.
Ive concluded the following:
- charger and cables are ok and not the issue
- it is not the charging port since the phone does seem to be getting some juice bacause charging icon comes on for 2sec whenever cable is plugged in.
- its not a software/app issue since it wont charge even in recovery mode. Also factory reset was done and no luck.
My best guess is that the battery can only hold a 0-1% charge which is enough to register it being plugged in but not enough to do anything else. But if everything else is ok shouldnt it work when if the cable is just left in. This makes me think theres something else going on.
Any suggestions or theories would be much appreciated trying to decide if i should pay to get battery replaced.
Sorry for the long post. Figured it is best to give all info.
Thanks in advance!
Update June 3:
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge.
Seems like a dead battery.
Sent from my SM-G920F using XDA-Developers mobile app
Battery.
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge
Bump.
Went to the phone store and they said its probably not the battery but the ic chip for charging? This will cost 150, but doesnt include the screen if they break it...
Does this make sense since i can charge in recovery.
Thanks. Any direction or input is much appreciated.
Go on the local store and change your battery (if isn't in warranty)
Hi all, just wanted to update the post that the issue is semi-fixed.
I brought it into a repair shop who offered to diagnose the problem for free before paying to replace the battery.
He told me there was nothing wrong with it and not sure what my issue was. Plugs in the charger and lo and behold it was charging. He said he didnt do anytning to it except blow some compressed air on the port.
Im guessing the comporessed air cleaned out a short? So now it charges properly.
The issue remaining is that the pc doesnt detect the phone. It shows as charging on the phone but no conmection. Tried to install the latest samung driver (1.5.4xxx?) but no luck. On occation sometimes it says "usb port has malfunctioned" but other times nothing.
My s6 does actually connect, so definitely my wife's s6 itself and not comp. Im tempted to buy some comlressed air and give it ankther blow, but dont want to risk messing it up again. im pretty happy that it at least charges up.
Hope this helps others that might have similar issue.

[Q] Reviving the (possibly) dead battery

Hey guys,
I've got a Google Pixel phone today and it's having a major problem. Battery won't charge, at all. Here's what I did:
1. Checked and cleaned the USB-C port
2. Checked with 2 chargers (A normal USB 2.0 type charger and a LG G6 fast charger)
3. Tested it with 2 USB-C cables. One is from the LG G6, the other one is the original that came with the phone.
4. Tried charging it using the laptop USB ports (3.0)
5. Ran a battery tester which said the battery was alright (an apk)
Android version running: 8.1.0 with Feb. security patch
The seller also said that the microphone and possibly the loudspeaker don't work. I would love to charge the phone and try the Android P BETA program on it, see if it solves anything.
I've ordered a new battery from Sweden (possibly not original, but I've read that it's alright)
Any tips?
Thanks!
Edit: The phone indicates that the battery is charging (both when it's shutdown and plugged in). The battery is at 1% now and the phone shuts down immediately - won't power-up at all.
I have a similar issue with a Pixel I bought refurbished (might just return it) - but the battery won't charge past 75%; got up to 84% one time, though. Even plugged in, once the battery gets to its 'max', the percentage will actually go down a little, to around 70% (if it stays plugged in at >70% then it usually goes down, with screen off). I also noticed mine doesn't seem to charge at all when powered off (probably a big warning sign) and also sometimes won't charge until booted up and unlocked (sucks to pick up your phone that's been plugged in a couple hours to see 4% battery with the charging indicator on the status bar says the phone is charging....).
It WILL charge if it gets booted into (TWRP) recovery - so, if your phone stays on while connected to laptop, try booting into bootloader and fastboot boot twrp-latest.img (easy to find thread for that, or just go TWRP.me website and find it there).
If that doesn't work (locked bootloader, etc.), try charging it while in the stock recovery, but I don't think it'll give you an indicator. If all those fail to give it a charge try charging inside bootloader, plug and unplug a few times, make sure USB connectors are clean. Good luck with the replacement battery, screen/digitizer can easily get messed up during dissasembly...
Edit: noticed you said won't power on at all, if you can't even get to bootloader (vol down+power with phone off) then battery or USB assembly is probably no good. Does LED flash red on the top of phone?
dacdoug said:
I have a similar issue with a Pixel I bought refurbished (might just return it) - but the battery won't charge past 75%; got up to 84% one time, though. Even plugged in, once the battery gets to its 'max', the percentage will actually go down a little, to around 70% (if it stays plugged in at >70% then it usually goes down, with screen off). I also noticed mine doesn't seem to charge at all when powered off (probably a big warning sign) and also sometimes won't charge until booted up and unlocked (sucks to pick up your phone that's been plugged in a couple hours to see 4% battery with the charging indicator on the status bar says the phone is charging....).
It WILL charge if it gets booted into (TWRP) recovery - so, if your phone stays on while connected to laptop, try booting into bootloader and fastboot boot twrp-latest.img (easy to find thread for that, or just go TWRP.me website and find it there).
If that doesn't work (locked bootloader, etc.), try charging it while in the stock recovery, but I don't think it'll give you an indicator. If all those fail to give it a charge try charging inside bootloader, plug and unplug a few times, make sure USB connectors are clean. Good luck with the replacement battery, screen/digitizer can easily get messed up during dissasembly...
Edit: noticed you said won't power on at all, if you can't even get to bootloader (vol down+power with phone off) then battery or USB assembly is probably no good. Does LED flash red on the top of phone?
Click to expand...
Click to collapse
Hey, thanks for the tips.
I unfortunately tried all of that before it wouldn't boot up anymore, so no luck there. Also, no indicator at the top, battery is probably alright, might be a software issue or something, but can't tell since I can't update it to Android P or atleast downgrade it. I guess I'll have to wait for the battery to arrive and then try it like that. Hopefully that works.

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