Hey guys, so I have a small problem. I used a Mi Bank (5200mAh) power bank to charge my OPO yesterday. It worked the day before. When I plugged it in yesterday, it charged for like 5 seconds and then wouldn't charge. So I tried a variety of other cables and chargers but none of them worked.
I turned the phone off and plugged it to charge, the charging battery icon would appear, disappear and then the phone would reboot to the charging screen and the cycle continued.
I then let the battery die and did a few power cycles and plugged the phone to charge while it was off. It started to charge and then fully charged. I used the phone till today and wanted to plug it in again. I charged it for around 20 minutes and it worked.
Now, I'm facing the same issue as yesterday.
Phone won't charge
Does not get detected in MTP or ADB mode, but DOES get detected in Fastboot mode.
Ampere shows the voltage as 3.7v, I recall the voltage being around 3.9-4.1v)
OTG also works. I connected a flash drive and it detected the source and I even watched a movie.
When I boot into recovery (TWRP 3.0.2.0) with the battery dead, and connected to the charger, the phone stays ON. I did a full Nandroid backup and a wipe and flashed another ROM as well and the phone stayed on, but as soon as the phone rebooted into the ROM and got to the boot animation, the phone shut down saying "battery low"
Not sure if it was a placebo effect or not, so I wrapped the phone in a dry towel and left it under my pillow for like 30 minutes and then plugged it to charge. It began to charge and after a full charge, I could use the phone without an issue so I proceeded to backup my data to the PC just in case I needed to perform a full wipe. About halfway through the copy process, the indicator light went off and the copy process got cancelled and the phone wouldn't show up in the PC again.
My question is, What is the culprit here?
Do I have to replace the entire motherboard?
Is it just a battery issue?
Is it a USB connector issue?
Any help with regard to this would be much appreciated
Related
Hi All, my wifes s6 (using xtrestolite rom) has stopped taking a charge. Im trying to figure out what the issue is. Unfortunately im travelling for the next month so have limited trouble shooting options.
Background
- wife has been complaining that her phone battery dies quickly. I kind of dimissed her assuming it was in her head. she said it loses 10percent in standby mode in 1hr roughly. Shes been complaining about this for a week.
- yesterday at the airport her battery was at 12% and when we plugged it in to charge it wouldnt take a charge. Bolt icon did not come up and still said "connect charger" on the screen. Normally when connected the red Led comes on, but now it doesnt.
-our normal chsrging method is using and aukey 3port charger as fast charging mode.
Troubleshooting/diagnosis
- i have an s6 as well so i tested all the cables and chargers on my phone and it works. We even had the official samsung charger and cable but same issue.
- after the phone was completely dead, if you plug in the charging cable the charging bolt icon comes on for a few sec, the top left says "kernel is on seandroid enforcing" for a sec and then everything goes blank. Red charging led doesnt come on. So it seems like it detects the cable but wont charge enough to boot up.
- i was able to boot into twrp recovery but where its supposed to have a battery level its completely blank. Originally i was able to do this without any canles but then it wouldnt. My guess is that i orginally had a bit of juice and then it was completely dead.
-after leaving it plugged in for a sec, im able to turn it on where it boots and i can see it says 0% battery. It stays on for 5sec before turning off itself.
- i also tried plugging it into laptop, but laptop does not detect it. The phone does detect the power though and does the same as above but this time bolt charging icon stayes on for 1-2min before going off and seeing the "kernel is on seandroid icon". Once the seanadroid goes away nothing seems to happen. After doing this i was able to turn it on and it showed 1%. I thought this was promising but after trying this a few times ive never been able to get to 1percent again.
- with the brief charge thst i guess its getting, i was able to go i to twrp recovery and do a factory reset. This was with cable plugged in the whole time. Without cable in i dont think it would complete the action.
That about summarizes whats happened.
Ive concluded the following:
- charger and cables are ok and not the issue
- it is not the charging port since the phone does seem to be getting some juice bacause charging icon comes on for 2sec whenever cable is plugged in.
- its not a software/app issue since it wont charge even in recovery mode. Also factory reset was done and no luck.
My best guess is that the battery can only hold a 0-1% charge which is enough to register it being plugged in but not enough to do anything else. But if everything else is ok shouldnt it work when if the cable is just left in. This makes me think theres something else going on.
Any suggestions or theories would be much appreciated trying to decide if i should pay to get battery replaced.
Sorry for the long post. Figured it is best to give all info.
Thanks in advance!
Update June 3:
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge.
Seems like a dead battery.
Sent from my SM-G920F using XDA-Developers mobile app
Battery.
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge
Bump.
Went to the phone store and they said its probably not the battery but the ic chip for charging? This will cost 150, but doesnt include the screen if they break it...
Does this make sense since i can charge in recovery.
Thanks. Any direction or input is much appreciated.
Go on the local store and change your battery (if isn't in warranty)
Hi all, just wanted to update the post that the issue is semi-fixed.
I brought it into a repair shop who offered to diagnose the problem for free before paying to replace the battery.
He told me there was nothing wrong with it and not sure what my issue was. Plugs in the charger and lo and behold it was charging. He said he didnt do anytning to it except blow some compressed air on the port.
Im guessing the comporessed air cleaned out a short? So now it charges properly.
The issue remaining is that the pc doesnt detect the phone. It shows as charging on the phone but no conmection. Tried to install the latest samung driver (1.5.4xxx?) but no luck. On occation sometimes it says "usb port has malfunctioned" but other times nothing.
My s6 does actually connect, so definitely my wife's s6 itself and not comp. Im tempted to buy some comlressed air and give it ankther blow, but dont want to risk messing it up again. im pretty happy that it at least charges up.
Hope this helps others that might have similar issue.
Recently got a Pixel 2 and it sometimes has this problem:
* Battery icon indicates that it is charging, even when it is not plugged into anything.
* When it's doing this, if I plug it in, it will not charge (but still indicates that it is charging)
* If I notice this and restart the phone, it resumes working normally.
Anyone else experience this?
Any ideas on a fix?
My Pixel 2 will get stuck at 100% after being charged overnight, under the battery settings it states that the battery information is not available. So far a reboot will fix the problem, I haven't allowed the phone to stay in the 100% state for long without a reboot. Today I'm going to leave it at 100% to see if the phone corrects the issue eventually during the day...report pending.
same. i noticed it today for the first time today. plugged it in (not the charger that came with the phone, one used for my s7 with a usb-c cord) 20 minutes later noticed it hadn't charged any even though it said it was charging, and the level had actually went down. power cycled it, now it's charging again.
I just had that same problem on my pixel 2. A single reboot didn't help, but a second reboot fixed it. Weird....
Same issue. Plugged into car, says charging, levels dropping, even after reboot. Tried different cables and charger, no difference. Wife just walked in and said her Nexus 5 is doing the same thing! HEY GOOGLE, what did you send out to cause this?
This happened to me today too, right before I was going to update to 8.1. Phone said it was charging all day, even though it wasn't plugged in. A reboot didn't fix it. Then tried Turn Off, and it rebooted and now seems fine.
Having this right now. A few reboots and even shutting the phone down hasn't helped so far. Will run the phone empty to see what happens.
Ves said:
Having this right now. A few reboots and even shutting the phone down hasn't helped so far. Will run the phone empty to see what happens.
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Click to collapse
Happens occasionally to me as well. I often disconnect charger from the power rather than pull the charging cable out of the phone first. I wonder if the relatively slow fall in charging voltage when I remove power from the charger makes the problem more likely.
For those who have this problem:
Are you using original charger and cable?
Are you terminating charging by disconnecting power from the charger first, or pulling the cable out the phone whilst power is still on?
Is the phone screen on when you do it?
Anyway, I find a "hold the power key on the phone down for many seconds until it turns off" reboot fixes it until the next time...
1. I was actually using the portable charger that came with my 6P. The Pixel 2 isn't available in the Netherlands as it came with a UK plug.
2. Both methods had the same behaviour. Normally I pull the plug from the socket first before going unplugging it from the phone.
3. 20% of the time the screen is on and the phone unlocked. Most of the times it's just active display.
The phone eventually died despite being plugged in. I started charging again when I used one of the regular chargers (cord not separable). And not it works normally again with the portable charger.
Ves said:
started charging again when I used one of the regular chargers (cord not separable). And not it works normally again with the portable charger.
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Click to collapse
Was this without rebooting the phone? I.e. you fixed the problem just by temporarily plugging in a 'regular' charger?
The phone was dead so I'd consider it a reboot. I left it on the charger to get a full battery again. The problem was gone as I did a check 45 Mon after plugging it in.
Hey guys,
I've got a Google Pixel phone today and it's having a major problem. Battery won't charge, at all. Here's what I did:
1. Checked and cleaned the USB-C port
2. Checked with 2 chargers (A normal USB 2.0 type charger and a LG G6 fast charger)
3. Tested it with 2 USB-C cables. One is from the LG G6, the other one is the original that came with the phone.
4. Tried charging it using the laptop USB ports (3.0)
5. Ran a battery tester which said the battery was alright (an apk)
Android version running: 8.1.0 with Feb. security patch
The seller also said that the microphone and possibly the loudspeaker don't work. I would love to charge the phone and try the Android P BETA program on it, see if it solves anything.
I've ordered a new battery from Sweden (possibly not original, but I've read that it's alright)
Any tips?
Thanks!
Edit: The phone indicates that the battery is charging (both when it's shutdown and plugged in). The battery is at 1% now and the phone shuts down immediately - won't power-up at all.
I have a similar issue with a Pixel I bought refurbished (might just return it) - but the battery won't charge past 75%; got up to 84% one time, though. Even plugged in, once the battery gets to its 'max', the percentage will actually go down a little, to around 70% (if it stays plugged in at >70% then it usually goes down, with screen off). I also noticed mine doesn't seem to charge at all when powered off (probably a big warning sign) and also sometimes won't charge until booted up and unlocked (sucks to pick up your phone that's been plugged in a couple hours to see 4% battery with the charging indicator on the status bar says the phone is charging....).
It WILL charge if it gets booted into (TWRP) recovery - so, if your phone stays on while connected to laptop, try booting into bootloader and fastboot boot twrp-latest.img (easy to find thread for that, or just go TWRP.me website and find it there).
If that doesn't work (locked bootloader, etc.), try charging it while in the stock recovery, but I don't think it'll give you an indicator. If all those fail to give it a charge try charging inside bootloader, plug and unplug a few times, make sure USB connectors are clean. Good luck with the replacement battery, screen/digitizer can easily get messed up during dissasembly...
Edit: noticed you said won't power on at all, if you can't even get to bootloader (vol down+power with phone off) then battery or USB assembly is probably no good. Does LED flash red on the top of phone?
dacdoug said:
I have a similar issue with a Pixel I bought refurbished (might just return it) - but the battery won't charge past 75%; got up to 84% one time, though. Even plugged in, once the battery gets to its 'max', the percentage will actually go down a little, to around 70% (if it stays plugged in at >70% then it usually goes down, with screen off). I also noticed mine doesn't seem to charge at all when powered off (probably a big warning sign) and also sometimes won't charge until booted up and unlocked (sucks to pick up your phone that's been plugged in a couple hours to see 4% battery with the charging indicator on the status bar says the phone is charging....).
It WILL charge if it gets booted into (TWRP) recovery - so, if your phone stays on while connected to laptop, try booting into bootloader and fastboot boot twrp-latest.img (easy to find thread for that, or just go TWRP.me website and find it there).
If that doesn't work (locked bootloader, etc.), try charging it while in the stock recovery, but I don't think it'll give you an indicator. If all those fail to give it a charge try charging inside bootloader, plug and unplug a few times, make sure USB connectors are clean. Good luck with the replacement battery, screen/digitizer can easily get messed up during dissasembly...
Edit: noticed you said won't power on at all, if you can't even get to bootloader (vol down+power with phone off) then battery or USB assembly is probably no good. Does LED flash red on the top of phone?
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Hey, thanks for the tips.
I unfortunately tried all of that before it wouldn't boot up anymore, so no luck there. Also, no indicator at the top, battery is probably alright, might be a software issue or something, but can't tell since I can't update it to Android P or atleast downgrade it. I guess I'll have to wait for the battery to arrive and then try it like that. Hopefully that works.
I've had this phone 3 years and it worked well. It's an unlocked ATT phone so no OTA updates other than the standard app updates. It's on Lollipop 5.1. Been working perfectly fine until yesterday, I was watching the CBS app, when the phone rebooted. Now it's stuck on a boot loop and initally went to optimizing apps which it rarely finishes but the times it does, the phone just powers off. It then got into another loop later last night where it'd get to the Kyocera logo then reboot over and over. I let it do that until the battery died 2.5 hours later. Then I kept attempting to boot until the batter was entirely drained to the point it wouldn't attempt to power up any more.(battery is not removable on this model). I've now charged it up, trying to enter recovery mode with power+volume down. That doesn't seem to register. Tried volume up+volume down+power with no effect. Now after charging, it will do the reboot loop mentioned earlier to the Kyocera logo. If I plug it into a charger, it will go to the optimizing apps portion and repeat the above. At the optimizing apps screen, if I unplug the charger, the phone powers off immediately. It appears to be holding a charge according to the charge indicator and the fact that I can try to boot over and over unplugged. Any suggestions? Phone wasn't dropped or damaged in anyway. Very weird what could have happened.
An update: Phone finally got past the "optimizing app" phase last night sitting on the charger. Out of no where the phone booted completely. However, it only works while plugged in. If I remove the charging cord, the phone shuts down after about 2 seconds. Booting without charging cord results in the same boot loop. I've considered the battery has failed however when plugging in the charger, battery shows 100% and it will decrease appropriately over time. I'm thinking there must be a hardware issues at this point. Somewhwere in the charging/power circuit. Any other suggestions?
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
djhurt1 said:
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
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I have the same exact problem. It started the crazy booting process in my pocket, and I did all the same things you did. Factory reset didn't correct the problem, so I'm think the battery has had a stroke. Sine your problem and my problem are very close to the same time frame, our phones are also probably about the same age, and its a quality control issue. Not bad quality control, just that these batteries were designed to last X number of months or cycles, and probably they died. Too bad, because my E6560 is the very best cell phone I have ever owned. Built like a tank and thank God for that.
I have a moto g6 I used a while ago. I upgraded my phone when it stopped charging. I thought it was the USB-C port, and moved on to a new phone.
I just took the old phone out again and booted into recovery mode this morning. I plugged it in and it charged (in recovery mode). It trickle (slow) charged for most of the day. I then booted the phone up about 2 hours ago and it was mostly charged.
I tried plugging the charger back in, and again..... no charging.
I booted back into recovery mode and alas. Charges. Albeit slowly.
It only charges when it's booted in recovery mode. Any thoughts?
<bump>
⌐(ಠ۾ಠ)¬
Does it charge when powered off?
Nope. When it's powered off, it will start powering up as soon as I plug it in. If the battery is full, it just boots up the phone when I plug it in. If the battery is dead, it will show the boot logo, battery 0%, and restart. On loop.
It only charges/detects there is a charger plugged in when booted into recovery mode.
blackhawk said:
Does it charge when powered off?
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zaep0b said:
Nope. When it's powered off, it will start powering up as soon as I plug it in. If the battery is full, it just boots up the phone when I plug it in. If the battery is dead, it will show the boot logo, battery 0%, and restart. On loop.
It only charges/detects there is a charger plugged in when booted into recovery mode.
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You mean when it's been completely powered off ie shutdown it boots up by itself up when you plug in the charger?
Completely power off the phone and try the charger.
Sorry, just tested again and I'm wrong, slightly.
When I plug it in while turned off, it will show the lightning icon, then a battery percentage, then restart. It never boots up by itself when plugging it in.
blackhawk said:
You mean when it's been completely powered off ie shutdown it boots up by itself up when you plug in the charger?
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zaep0b said:
Sorry, just tested again and I'm wrong, slightly.
When I plug it in while turned off, it will show the lightning icon, then a battery percentage, then restart. It never boots up by itself when plugging it in.
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Are you commanding it to restart ie hitting the power button?
If not it's either a firmware failure or more likely a hardware failure.
Self-restarts. Without any action on my part. It just shows the current battery % and then boot loops.
I had the USB port tested at one of those 'fix your phone' places (when the problem first occurred) and they said the USB port is fine and it's something else causing the problem.
I just find it super strange that in recovery mode, it will actually charge. I had given up on this device and I'm using a new phone now, but the fact that it charges in recovery makes me want to get this thing back up as a spare.
I spent a LOT of time on google for this and I have not found any useful information or ideas.
blackhawk said:
Are you commanding it to restart ie hitting the power button?
If not it's either a firmware failure or more likely a hardware failure.
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Click to collapse
Try a factory reset if stock.
Reflash firmware to known stable version.
Hopefully that will fix it but don't count on it.
If that doesn't get it than it's a mobo failure or less likely an issue with a connector.
Depending how it's laid out it could be a failure in a subassembly rather than mobo.
Sorry...
Epic necro, but wanted to reply to say I have the exact same issue with a Oneplus 5T right now. But I think I can add one note: I installed AccuBattery and that shows that the phone *does* charge when connected under Android (even though the charging icon doesn't show), but very slowly; it's charging at 500mA, which I believe is the base USB spec max for power transfer.
In typical use it's entirely possible you consume more power than that, so the battery percentage would still drop and the phone wouldn't appear to be charging. I suspect it's actually doing the same in recovery mode, but recovery mode uses much less power - so 500mA is actually enough to trickle-charge it - and does show the + sign to indicate charging.
I haven't found any fix yet either I do suspect blackhawk is right and it must be a hardware issue. I'm gonna take it to some repair places and see if I can avoid a big replacement bill.
Is the battery good? Or is SOT short?
Could be a failed battery.
Any swelling is a failure.
Erratic fast charging is a symptom of a battery failure.
Li's can fail at any time in their life cycle.
Typically in a heavily used device they last 1-2 years. When they reach 80% of their original capacity they have reach the end of their service life, are degraded and should be replaced. A degraded Li is more likely to fail.
An easy fix if so.
Nope, already replaced the battery not long ago. It was indeed the port: took it in for repair and the guy said the trace connecting the port to the motherboard was basically gone, probably wear/damage over time (this phone is five years old and has been dropped a few times). He fixed that and it's back to charging like a champ and connecting to PCs fine again. So, if OP is still trying to fix their G6, might want to try a different repair shop...
Actually its a software bug. Factory reset ur device from recovery mode may problem will be solve.