playstore wont open - General Questions and Answers

I have a art Samsung galaxy s3. I am running a 4.2.2 version. Play store won't open. I have read and everyone says go to apps-all-downloand manager-enabe. The only problem is there is no enable button. Any other solutions?

tepeee said:
I have a art Samsung galaxy s3. I am running a 4.2.2 version. Play store won't open. I have read and everyone says go to apps-all-downloand manager-enabe. The only problem is there is no enable button. Any other solutions?
Click to expand...
Click to collapse
is there specific about "won't open", or it's force close? ex: you open it and immediately closed?
Maybe you can try this, try to clear playstore cache. First open settings->apps->google playstore, and when you click on google playstore app, find clear cache button. Wait or reboot. I hope it's work for you..
*sorry for my bad english*

Related

[Solved] strange error in google play store (DF-BPA-09)

hi i have the US htc one s and today i got a weird error in the google play store and its not letting me download apps onto in not even from the pc
it says "error processing purchase (DF-BPA-09)"
it comes up for both paid and free apps does anybody know what this is?
hey, i have the same exact error, im on HTC oneX (global edition)
Same here.
We just uploaded our app. Any luck on this?
i have the Same Problem
Same here
Cleared data and uninstalled updates still hasn't fixed it
I'm on a galaxy s2 ics
I've got it to work I clears the data for google servises framework and stopped the play store and it seems to b working now.
Sent from my HTC VLE_U using xda premium
***Just realised I posted under the wrong thread as I'm using a Sony Ericsson x8 E15i running MiniCM7 on nAa Kernel - Thought I'd leave the post here incase this info helped anyone***
Also having this problem - Error processing purchase. [DF-BPA-09
This only happens when I try to download and install some apps but others work fine.
e.g.
I search the market for "Music Player". The second app down on the list is "Poweramp (Trial)". When I try to install this app I get the above error. (MOST music player apps give me this error).
However, Winamp installs fine without errors. I also installed a Online Banking app without problems, it just seems to be certain apps that give this error.
I'm thinking this is possibly a problem with the market rather than the user-end.
Could someone else try to download both "Poweramp" and "Winamp" and post the outcome back (I only have one handset but would like to eliminate a problem with my phone).
Using nAa Kernel on MiniCM7 2.2.0
Any help will be appriciated... it's beggining to bug me now!
i cleaned davick cache, clear data & cache for google framework & google play.. still no luck
im getting a mixture of "DF-BPA-09" "DF-BPA-13" as well as error code 921... very very frustrating!!!
i wonder is it because of the newest update to 3.5.16?
qw_zzz said:
i cleaned davick cache, clear data & cache for google framework & google play.. still no luck
im getting a mixture of "DF-BPA-09" "DF-BPA-13" as well as error code 921... very very frustrating!!!
i wonder is it because of the newest update to 3.5.16?
Click to expand...
Click to collapse
After I cleared the data I force stopped the google play store it worked after opening it back up
Sent from my HTC VLE_U using xda premium
just had same problem
just go to application then all go to Google service framework click clear data
then go to Google play clear cache + clear data + uninstall update
please try it and let me coz it did work for me
Run in this problem today. Tried clean data and other stuff as above said. Still no luck for me. It shows me something error when I open google play. Also tried reboot after the clean, can't even open the app after reboot.
P.S. Was trying new rom, is that cause this problem?
gary93 said:
Run in this problem today. Tried clean data and other stuff as above said. Still no luck for me. It shows me something error when I open google play. Also tried reboot after the clean, can't even open the app after reboot.
P.S. Was trying new rom, is that cause this problem?
Click to expand...
Click to collapse
I don't think its the Rom the error is comming up for me on the stock rom
Sent from my HTC VLE_U using xda premium
khajah said:
just had same problem
just go to application then all go to Google service framework click clear data
then go to Google play clear cache + clear data + uninstall update
please try it and let me coz it did work for me
Click to expand...
Click to collapse
It worked to me too. Thanks!!
i got it working... remove & add in ur google account, dont restart the phone,
restarting the phone will lose ur info on the phone.. just add in ur existing account back & is done, pls also remember to clear data on both google framework services & google play
khajah said:
just had same problem
just go to application then all go to Google service framework click clear data
then go to Google play clear cache + clear data + uninstall update
please try it and let me coz it did work for me
Click to expand...
Click to collapse
This worked for me. I ended up having to reboot, but after that the market was upgraded to the play store, and I was still able to install apps. Thanks.
Uninstalled update frm Version 3.5.19 back to 3.5.16, then cleared google services framework, and restart phone. Solved the issue for now I guess.
I tried all of this, on my og evo, and it did not work! Any other thoughts?
Clear cache on Google play solved it for me.
Sent from my GT-I9100 using Tapatalk 2
khajah said:
just had same problem
just go to application then all go to Google service framework click clear data
then go to Google play clear cache + clear data + uninstall update
please try it and let me coz it did work for me
Click to expand...
Click to collapse
i found this post by google thanks so much i have a my touch 4g and it worked thanks so much
Awesome...
^ Definitely worked!

[Resolved] [SOLVED!!] Can't seem to Install/Update anything from Google Play..HELP!!

Hi there everyone,
Here is a solution, confirmed by Google Play Support, and does not require your phone to be rooted for solving this issue.
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
============================
Hit THANKS if this helped. :good:
I have the same problem too and I just revert the play store back to ver 3.5.19 and this solved the problem....at least for now but I don't know will the problem come back again next time...will keep an eye on it...previously using play store ver 3.7.11
Thank you..i'll try to follow your solution and see if it works for me too..
post a reply on here if works
DreamerTKM said:
post a reply on here if works
Click to expand...
Click to collapse
Here is what I did. I went to: phone settings> Applications> Manage Applications> All tab> clicked on gPlay Store> force stop> clear data> uninstall update> clear data.
Then, I installed gPlay 3.5.19..still it didn't work (this one didb;t even start to download at all). lol
Worst of all, everytime i run it..google is prompting to update it..and i cant bypass that stupid update..dafuq?!! =="
What should I do? aaarrgh!! @[email protected]
I had this problem. I installed the rom and then i restored data with recovery from an other rom. After that a couldnt install some programs. And i solved it with this. I installed the rom and then i installed titanium and i did the recovery with it. Then all was ok.
m0e_03 said:
Here is what I did. I went to: phone settings> Applications> Manage Applications> All tab> clicked on gPlay Store> force stop> clear data> uninstall update> clear data.
Then, I installed gPlay 3.5.19..still it didn't work (this one didb;t even start to download at all). lol
Worst of all, everytime i run it..google is prompting to update it..and i cant bypass that stupid update..dafuq?!! =="
What should I do? aaarrgh!! @[email protected]
Click to expand...
Click to collapse
Now i only realized that google play will update itself. Sorry for this stupid statement but honestly say Play Store never start update by itself, never prompt me also in my phone...(Don't know what happen ><) and i every time update it using apk file downloaded from another website. Sorry can't help you on this
Would it because of my phone bloatware free and using broodkernel?
DreamerTKM said:
Now i only realized that google play will update itself. Sorry for this stupid statement but honestly say Play Store never start update by itself, never prompt me also in my phone...(Don't know what happen ><) and i every time update it using apk file downloaded from another website. Sorry can't help you on this
Would it because of my phone bloatware free and using broodkernel?
Click to expand...
Click to collapse
No probs...thanks for trying tho..
btw, i dont think its at all related to kernel or custom roms..
Falcon36 said:
...I solved it with this. I installed the rom and then i installed titanium and i did the recovery with it. Then all was ok.
Click to expand...
Click to collapse
Worth a try i guess..i'm gonna try that too..
but i'll probably try installing a rom from another region to check how it goes first..
m0e_03 said:
Worth a try i guess..i'm gonna try that too..
but i'll probably try installing a rom from another region to check how it goes first..
Perhaps the latest one might help.
>> Code: I9001XXKQE (Android 2.3.6) / 2012 June / Region: Baltic
Click to expand...
Click to collapse
As we are not the only one who facing this strange problem so in my opinion i still think that the main issue came from the Play itself. Correct me if i'm wrong because i'm not expert in android. However, flashing a new rom might be a good try and hope that it solved the problem. Good Luck !
I do not have a custom rom on my phone, but i did have the same problems. Everytime i tried to update something i get error 403. Some ppl said turn off wifi go tot 3G and try again..
m0e_03 said:
Worth a try i guess..i'm gonna try that too..
but i'll probably try installing a rom from another region to check how it goes first..
Click to expand...
Click to collapse
This didn't work too..i flashed rom from another region..then google prompted me to update (as usual)..and after the update, *poof* same nonsense got repeated.."stuck at download" *pfft*
@mrjraider, my mobile data works fine..but for google play, its the same case.
There is definitely something going on..i sent a complaint to Google Play Support for feedback/solutions. I searched, and it seems to be a common problem in there FAQ. lmao
m0e_03 said:
This didn't work too..i flashed rom from another region..then google prompted me to update (as usual)..and after the update, *poof* same nonsense got repeated.."stuck at download" *pfft*
@mrjraider, my mobile data works fine..but for google play, its the same case.
There is definitely something going on..i sent a complaint to Google Play Support for feedback/solutions. I searched, and it seems to be a common problem in there FAQ. lmao
Click to expand...
Click to collapse
Hmm.. okay wait and see what google has to say about it..:good:
m0e_03 said:
This didn't work too..i flashed rom from another region..then google prompted me to update (as usual)..and after the update, *poof* same nonsense got repeated.."stuck at download" *pfft*
@mrjraider, my mobile data works fine..but for google play, its the same case.
There is definitely something going on..i sent a complaint to Google Play Support for feedback/solutions. I searched, and it seems to be a common problem in there FAQ. lmao
Click to expand...
Click to collapse
why not you try find out some way to make it stop auto update like my phone
***i don't know what i have set...even i always flash my phone but still doesn't prompt me for update...so might link to the google account setting
I also tried this recently as suggested by many over the internet.
Open file explorer (need to be rooted), go to:
System> Framework> rename 'framework-res.apk' to 'framework-res.apk.bak' wait for a few FC's then rename it back to 'framework-res.apk'.
This will enable you to re-enter a google account into the system. Some say this worked, but for me it hasn't. Maybe this could work for you too..who knows. (sigh)
Anyways, I just re-flashed the whole rom again..lets hope it works now.
Edit: this is so ridiculous, google taking ages to reply. I did everything i could, even re-flashed the rom..and still nothin..dafuq?!! *sigh*
Ok, peepz..i found a temporary workaround for this problem..and it WORKS!! I hope that Google gets a fix for this nonsense..and FAST!! x(
Here is what I did:
1- go to app manager from settings,
2- uninstall the latest version of google play store
3- clear data and cache of google play store
4- install version Google Play Store v3.5.19
5- when you open the market, google will still prompt you to update to the latest version (dont continue, leave it as it is)
6- if you want to update/install the apps do it thru the browser in your phone/computer (it will straight away update in your phone)
Cheers!! ^_^
ok guys i also have send a complain to google, but when you send it they says they work from 8am to 6pm on those complains so we have to wait a little.
For now i have solved the problem by freezing MarketUpdate.apk via titanium backup pro. i think that probably a new update of google play will solve this, so any now and then i will de-frost google play and check!
ok now after a while it just started update by himslf.
in the meanwhile google support team answered me sayng that the problem is that my phone is rooted. so to unroot and do a hard reset! i ansqered that they are just crazy and that i found on an italian forum a person with everything stock and not rooted with the same problem so to do not bull**** me. also if i told them so in realy good manners
then i found another way t stop this and again, for now it is working. with es filemanager i have changed privilege of vending.apk from rw--rw--rw- to r--r--r--
for now it seems like not updating anymore!
what the hell is goin on with this damn google play?!?!? i have managed to preventi it from update yesteray until now, now i opened market to check a thing and it was updated!!! Someone managed to solve this????
EDIT
dagothe9 said:
...Someone managed to solve this????
Click to expand...
Click to collapse
I seriously do not think that the problem is related to being rooted or using custom roms..dafuq?!!
So far, my workaround is working well..the only part which i dont like is everytime i have to install/update..i have be connected to the WiFi/data, and update/install manually from the browser in the device/computer.
Now google play website enables updating from the site itself (via "My Android Apps")..so its kinda convenient..but still suck!! xp
Still, am not satisfied with google's services..till now they havent replied any solution for the problem.
This works for me:
1º Install "Root Explorer" (you can use Blackmart or other alternative market)
2º Disable wifi and data
3º Settings/Applications/Manage Applications/Google Play: Unistall Updates
4º With Root Explorer: System/App/MarketUpdater.apk: change permissions to ONLY READ
It would work
EDIT: Sorry, it only work 5 minutes.

[Q] Unable to install apps from Play Store

Hello,
Post rooting (repenting it already) my Samsung Galaxy S Plus (GTI9001), I am unable to install any apps via Play Store. I am able to install apk's from the SD Card though. I un-rooted the phone but problem persist.
When I try to install any app, I can see the app being downloaded on the notification but the moment the download completes nothing happens. When i go to Play Store > My Apps I could see that it still says downloading though the app is fully downloaded. I guess some permission issues here. Please help.
I have already cleared Play Store cache and tried.
reyolin said:
Hello,
Post rooting (repenting it already) my Samsung Galaxy S Plus (GTI9001), I am unable to install any apps via Play Store. I am able to install apk's from the SD Card though. I un-rooted the phone but problem persist.
When I try to install any app, I can see the app being downloaded on the notification but the moment the download completes nothing happens. When i go to Play Store > My Apps I could see that it still says downloading though the app is fully downloaded. I guess some permission issues here. Please help.
I have already cleared Play Store cache and tried.
Click to expand...
Click to collapse
Hello,
Which Rom do you use? Maybe you have to root it again. Usually you can fix permissions in CWM. Have you tried to restart after "Download is finished". For Me it was working on my Asus EeePad.
Reply to Chris
Chris089 said:
Hello,
Which Rom do you use? Maybe you have to root it again. Usually you can fix permissions in CWM. Have you tried to restart after "Download is finished". For Me it was working on my Asus EeePad.
Click to expand...
Click to collapse
Chris, I am still on stock ROM and I am not likely to go for a custom ROM since there are not much good ROM's available for Samsung Galaxy S Plus and Yes I tried multiple reboots. After reboot, on the notification it says that app download failed due to some error with a number.
Thanks for your reply.
Same issue
Reyolin,
I have had the same problem on my Samsung Galaxy S Plus but it has only started today. Mine has been rooted for about 5 months now, since I first got it.
I did a search using EStrong File explorer and it found a file called "downloadfile.apk" in /cache (I assume this is the file as it is the same file size as stated in the Play store. However, when I tried to run or copy it it had disappeared.
It's almost like the APK is being downloaded and then being deleted before installation actually occurs.
I think rooting your phone and the inability to install apps is just coincidental.
I will do some more playing about and see what I can find (I also already tried removing the Google Play updates (to go back to the old style Market). This still did not solve the problem.
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Exactly same proble
Hi,
I have exaclty the same problem (galaxy s plus), rooted 5 month ago and problem started 2 days ago...
I updated superuser at that time and tried to update the su binarie but it fails on validation of new su and stopped (not replacing old su), this is the only thing I can remember of. root is still working with old su. Maybe the cleaning needs to be done ?
Has someone found a way to fix this?
edit:
after some investigation, this is what happens:
if I try to install one app from play store, it is downloaded correctly and then nothing happens.
the file downloaded is in /cache/downloadfile.apk
If I copy this file to /sdcard/external_sd/downloadfile.apk and run it manually it installs correctly.
Stef
galaxy s plus specific issue
i am having the same problem since morning and i also use Samsung galaxy s plus, so certainly the issue is phone specific.
Good news! Problem solved for me
Hi,
I contacted google play support and her was there answer:
Thanks for contacting us and I am sorry for the delay in responding.
We've gotten some reports that users with Samsung Galaxy S Plus devices running Android OS version 2.3 (Gingerbread) are having trouble using Google Play. We're aware of this issue and to solve it we recommend you to uninstall updates to the Google Play app by following these steps:
1. Tap Menu > Settings > Applications > Manage applications
2. Find the "All" tab
3. Scroll down to Play Store and tap to select
4. Tap "Uninstall updates"
Thank you in advance for your patience and understanding.
So I followed this and it works again!
Here are the steps after doing google recommendations:
- click google play icon, it will open old google market
- install an application, for me it worked again!
- exit google market
- click again the google play icon, it will ask to accept google play license
- click yes and then try to install another app, it worked again!
Hope this will solve also your issues,
Stef
I Just had the same problem. Here is how I fixed it,
- Uninstalled updates for Google Play
- I added a New Google Account.
- I Then signed into the new Google Account, Then Sign Into Your Main Account
And "BOOM" problem solved.

Not able to download/update apps from Google Play.

Hey guys, I am from India and I am not able to update or download apps from google play on my r and neither on my brother's note.
Is anyone else facing this problem?
Sent via Tapatalk using GT-I9103
Clear the cache & data of 'Play store' & 'Google Services Framework.'
Do update here if it solves the problem.
BTW are you still gonna make some banners for galaxy r users?
3 Doors Down said:
I am not able to update or download apps from google play on my r
Click to expand...
Click to collapse
Does it show any error or is it just force closing? Try removing ur google account from ur phone. Go to Settings->applications->all->Play store-> Clear Cache. Do a reboot then add the account again. Also check the version of Play store. :fingers-crossed:
'cooleagle' said:
Clear the cache & data of 'Play store' & 'Google Services Framework.'
Click to expand...
Click to collapse
Just like cooleagle said above. And if you have a problem with downloading from play webstore (After wiping cache and data,) re-login to Gtalk! It should do the trick. Sometimes you may have to wait a while for effects (half an hour, hour) though.
3 Doors Down said:
Hey guys, I am from India and I am not able to update or download apps from google play on my r and neither on my brother's note.
Is anyone else facing this problem?
Sent via Tapatalk using GT-I9103
Click to expand...
Click to collapse
I am facing the same issue. Download/update simply fails to 'start' for majority of apps such as adobe reader and youtube. However, I can download/updste some apps such as facebook. I had tried clearing dalvik cache and relogin to my google account. But nothing seems to solve it.
b99721 said:
I am facing the same issue. Download/update simply fails to 'start' for majority of apps such as adobe reader and youtube. However, I can download/updste some apps such as facebook. I had tried clearing dalvik cache and relogin to my google account. But nothing seems to solve it.
Click to expand...
Click to collapse
Try the method as suggested by cooleagle and m.kochan10
How do I wipe data for play store and google service framework?
settings ->program->all -> navigate to those apps, tap and there you'll fing those options.
Sometimes, if you share SD cards between devices can trigger this problem. Try without a SD to see if this is the cause.
I did the data wipe, and downloads/updates are fine now.
I am again unable to download app updates from market. I again did dalvik cache wipe, and data wipe for google play and google framework service. I am getting error 497. Google search didn't yield anything helpful. Can someone suggest another solution?
Sent from my GT-I9103 using xda app-developers app
b99721 said:
I am again unable to download app updates from market. I again did dalvik cache wipe, and data wipe for google play and google framework service. I am getting error 497. Google search didn't yield anything helpful. Can someone suggest another solution?
Sent from my GT-I9103 using xda app-developers app
Click to expand...
Click to collapse
Use any task killer/switcher & switch to Google play store which is already running in the background or start it once & then switch to it.
Even if the above doesn't help them click on 'Uninstall Updates' in the by going to Settings => Applications => Mange atop => Google Play app => Uninstall Updates.
Do update here if it helps.
Cheers !
Try making another gmail account for play store . IMO if nothing has worked so far , a hard reset might help but keep a back up of your data before you attempt that.
Sent from my GT-I9103 using xda app-developers app
@cooeagle: thanks for the suggestion. However even this didn't work.
@pulley06: thanks for the suggestion. I am keeping full reset as my last option.
b99721 said:
I am again unable to download app updates from market. I again did dalvik cache wipe, and data wipe for google play and google framework service. I am getting error 497. Google search didn't yield anything helpful. Can someone suggest another solution?
Click to expand...
Click to collapse
Hope u have CWM recovery. Try do a data wipe for google play and google framework service again. Boot into CWM recovery. Flash the file i have attached here. Do a wipe cache/Dalvik cache. Hope it shud solve ur prob. Try and let me know buddy.
@selva.simple: Thanks! This seems to have solved the problem.
Thank you guys for your input, but after clearing data from google services frameworks and play store I am getting some server error, and I am not able to navigate through apps in the store!
And @'cooleagle' totally forgot about the banners will work on it asap
Sent via Tapatalk using GT-I9103
3 Doors Down said:
Thank you guys for your input, but after clearing data from google services frameworks and play store I am getting some server error, and I am not able to navigate through apps in the store!
Click to expand...
Click to collapse
Try THIS buddy
'cooleagle' said:
Use any task killer/switcher & switch to Google play store which is already running in the background or start it once & then switch to it.
Even if the above doesn't help them click on 'Uninstall Updates' in the by going to Settings => Applications => Mange atop => Google Play app => Uninstall Updates.
Do update here if it helps.
Cheers !
Click to expand...
Click to collapse
Guys I have a Note 2. I am unable to update my apps over my 3G network though I am able to download all apps. Though few apps such as chrome and dropbox and a couple others I am able to update over the 3G network. I tried to clear data of play store, play store framework, tries the factory reset but nothing seems to work. The apps are able to update over wifi or through the play webiste when my phone is connected to 3G. Dont know what the problem is. Please help guys.
Hey! Thanks a lot worked like charm! No need to reset to factory settings!

[Q] Can't install Sketchbook for Galaxy on my Note Pro!

Hello all ...
I just got a note pro (yay!!!) ... but I have one issue: I cant install the sketchbook app.
So the factory rested state of the tablet doesn't already have it completely installed, so t asks me to download and install it. But when I click on install, nothing happens. Not pops up or downloads.
On the other hand if I go to the screen mirroring app, which is similar in that it needs to download and install - when I click on install button, it actually works. A download popup opens.
So please help me! Thanks everybody!!!
Have you tried going through Galaxy Apps? Because that's where you have to download it from if I recall correctly.
ShadowLea said:
Have you tried going through Galaxy Apps? Because that's where you have to download it from if I recall correctly.
Click to expand...
Click to collapse
So, I dont click on the sketchbook app icon itself?
And in galaxy apps, what do I search ... becuase there is no app called sketchbook for galaxy?
I figured it out ... had to sign in and stuff. Thanks anyway.

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