Database Info

process com.android.phone has stopped (incredible)

i am trying to run CM7 and everytime i reboot the phone never starts and i get this error. i can fix this by formatting the cache and all but still it is a pain.
any help out there?
( i reflashed the rom and nstead of using titanuim to restore my apps i did them manually through the market and also downloaded the google apps from the market individually and so far i am doing great. i rebooted the phone 5 times straight and all is working well. i am going to go out on a limb and say that my problem is solved. i hope i helped someone with the same problem)
also if a mod wants to remove this post you aren't hurting my feelings. thanks guys your all the best !!!!!

[Solved] Phone issues, need help please!

Posted this in the CM10 dev thread, but decided I may get some better help by posting here, and here's my OP from the thread:
so yesterday my phone randomly shut off and it seemed to completely reset my phone. It booted up fine with two or three apps missing and all of my settings lost. I didn't think much of it until today when I tried to fix it. I did a fully wipe because some apps had disappeared and wouldn't download from the play store and wouldn't restore from TiBu. I went ahead and did the full wipe, flashed latest gapps and my device started up. I began trying to restore my apps and what not, but at I was navigating the phone my app switch soft key and home key would not function. They vibrate when pressed but don't do anything; only the back key works. I went to settings and remapped the soft keys to see if it was just a glitch and nothing changed. Still no function, only vibration. I then rebooted to recovery and did yet another full wipe and this time tried to install aokp just to see if it was a bug with cm (yes I know aokp i built from cm but I had just downloaded the latest nightly to my phone and deleted the old one so this was a test of the new nightly). Still no cheese. I was then thinking to myself, screw it and at least try to restore some apps, but after configuring my google account and opening he play store i get a constant no connection, retry button. Most of the stock apps will not even open. I flashed a TiBu.zip to restore the app and great, that worked but restoring from in TiBu doesn't work now. I tried reflashing cm and essentially repeated the above steps without any luck. Any ideas? I can't test my data/phone connection other than the fact that after setting up my google account, my email synced and I was able to make a call because the browser won't even open. MY [email protected]$s didn't do a nandroid either
Help a desperate guy in need, please!!
PS redownloading cm and gapps right now on my computer in case of a corrupted download, but to have the issue on cm and aokp is suspicious. I'll have to wait for an hour or two because my internet speed is that slow...
Click to expand...
Click to collapse
Now I redownloaded CM10 fresh from the get.cm page and even did a md5 check and everything matched up, yet still no luck. another strange thing I've noticed is that my power menu, when I verified in the setting that all options for my power menu were selected, the only options that show up are power off, reboot and screenshot. I checked to be sure app permissions were correct and even fixed permissions from recovery. All apps that do open force close upon any activity, for example upon receiving an email in gmail, the gmail app force closes. I don't know if providing a logcat would be beneficial to anyone because I don't know how to read them.
I am currently waiting on a sense rom to finish downloading to verify that it isn't just aosp based roms, but my internet connection is terrible so the 600+mb file still has 2+hrs left. I am also downloading an ruu if nothing else works, but again with a 500+mb file it will take 2+hrs
Any help is much appreciated and I can provide more info if needed.
SOLVED

Sounds like it might be a kernel issue. Try flashing a different one.
If nothing else works, relock and RUU.

iElvis said:
Sounds like it might be a kernel issue. Try flashing a different one.
If nothing else works, relock and RUU.
Click to expand...
Click to collapse
Even if it's the stock cm kernel? i never had issues with it before, but I'll flash one now because luckily I have a couple on my phone already
Edit: flashed a different kernel and nothing changed, but thanks for the suggestion

[Q] Play Store crashes when updating multiple apps

Hi, I have a Nexus 5, completely stock 4.4.2, never tampered
Whenever there are multiple updates in the Play Store and I press "Update", the first app updates, then the second one starts downloading,
but the download hangs at some point, then after a few seconds the entire Play Store app closes without any message.
After that I can open the Play Store again and try to update the apps, but they only update one at a time, because on the second update it always crashes.
All the Google apps are at the latest versions, Play Store has version 4.6.17. This is happening for a while now, but I can't pinpoint it to a certain version of the Play Store app, but in the past I did not have this problem.
I've tried restarting the device, clearing data and cache for the Play Store app, clearing the cached data for the entire system, even switching the runtime (btw the problem is happening on both Dalvik and ART), but nothing helped. I also have enough Available space: 4 GB as reported in Settings/Storage.
On my wife's Nexus 4, also completely stock and with updated Google apps, the problem it's not happening, so it's not something in my environment.
Did anyone else have this problem? I searched the forums but found nothing relevant.
Any advice?
Thank you.

Hello,
Clear Playstore's app data and cache and reconnect your google account as see whether the problem persists?

Already did that, I said in my post, did not help.
Can anyone provide any advice? Thanks.

andreipaval said:
Already did that, I said in my post, did not help.
Can anyone provide any advice? Thanks.
Click to expand...
Click to collapse
Please Help

andreipaval said:
Hi, I have a Nexus 5, completely stock 4.4.2, never tampered
Whenever there are multiple updates in the Play Store and I press "Update", the first app updates, then the second one starts downloading,
but the download hangs at some point, then after a few seconds the entire Play Store app closes without any message.
After that I can open the Play Store again and try to update the apps, but they only update one at a time, because on the second update it always crashes.
All the Google apps are at the latest versions, Play Store has version 4.6.17. This is happening for a while now, but I can't pinpoint it to a certain version of the Play Store app, but in the past I did not have this problem.
I've tried restarting the device, clearing data and cache for the Play Store app, clearing the cached data for the entire system, even switching the runtime (btw the problem is happening on both Dalvik and ART), but nothing helped. I also have enough Available space: 4 GB as reported in Settings/Storage.
On my wife's Nexus 4, also completely stock and with updated Google apps, the problem it's not happening, so it's not something in my environment.
Did anyone else have this problem? I searched the forums but found nothing relevant.
Any advice?
Thank you.
Click to expand...
Click to collapse
Hi
I have the exact same problem on my galaxy note 3 so nothing to add except that I tried a little trick that allows it to finish the updates without having to restart the store. I close it immediately after the batch download starts and then it continues updating in the background. it works most of the times but not always. I really wish someone had a solution to this problem.
http://forum.xda-developers.com/showthread.php?t=2760607

Did you by any chance ever went into the recovery and tried clearing the cache from there?

andreipaval said:
Did you by any chance ever went into the recovery and tried clearing the cache from there?
Click to expand...
Click to collapse
Yes, I cleared cache and Dalvik from custom recovery. I did a lot of searching on google and XDA and I followed all the guides, including uninstalling play store updates, clear data and cache from apps manager for play store and also Google services framework and download manager but no improvement

Im in the same boat as you on this one.

paolo200 said:
Hi
I have the exact same problem on my galaxy note 3 so nothing to add except that I tried a little trick that allows it to finish the updates without having to restart the store. I close it immediately after the batch download starts and then it continues updating in the background. it works most of the times but not always. I really wish someone had a solution to this problem.
http://forum.xda-developers.com/showthread.php?t=2760607
Click to expand...
Click to collapse
paolo200 said:
Yes, I cleared cache and Dalvik from custom recovery. I did a lot of searching on google and XDA and I followed all the guides, including uninstalling play store updates, clear data and cache from apps manager for play store and also Google services framework and download manager but no improvement
Click to expand...
Click to collapse
Are you rooted? What custom recovery are you using? I myself am all stock, never rooted or anything.
And how long does it take to clear the cache from recovery? On my Nexus 5 with stock recovery it takes very long, around 5 or 10 minutes the first time I do it in succession, but it finishes succesfully. If I repeat the clearing of cache without rebooting then it takes a few seconds, like normal.
I read somewhere that it might be an issue with errors on the cache partition and that reformatting this partition might solve it, but I cannot do it from the stock recovery. Maybe if you have the option of reformatting the /cache partition in your custom recovery you should try it.
Another thing that you can do is try to catch the errors with logcat, if you have root you can use an app, I used adb to save a logcat and found some error messages related to the installing of apps but could not find how to solve them. I will post the logcat later.
If you can get a logcat maybe you can post it and we will compare the errors.

y2whisper said:
Im in the same boat as you on this one.
Click to expand...
Click to collapse
Rooted? Custom recovery?
Did you try to clear cache from recovery? How long does it take?

andreipaval said:
Are you rooted? What custom recovery are you using? I myself am all stock, never rooted or anything.
And how long does it take to clear the cache from recovery? On my Nexus 5 with stock recovery it takes very long, around 5 or 10 minutes the first time I do it in succession, but it finishes succesfully. If I repeat the clearing of cache without rebooting then it takes a few seconds, like normal.
I read somewhere that it might be an issue with errors on the cache partition and that reformatting this partition might solve it, but I cannot do it from the stock recovery. Maybe if you have the option of reformatting the /cache partition in your custom recovery you should try it.
Another thing that you can do is try to catch the errors with logcat, if you have root you can use an app, I used adb to save a logcat and found some error messages related to the installing of apps but could not find how to solve them. I will post the logcat later.
If you can get a logcat maybe you can post it and we will compare the errors.
Click to expand...
Click to collapse
Yes I am rooted using CWM Based Recovery 6.0.4.7 with SuperSU 1.94 and BusyBox 1.22.1-Stericson on stock Samsung firmware Android 4.4.2 NB4 unbranded
clearing the cache from CWM recovery only takes a few seconds in my case. I did not try reformatting or anything else because I don't want to risk bricking it.
I will post a logcat as soon as I know how to do it.

Yup to both. Wipe was very fast... Almost too fast in my opinion
Sent from my Nexus 5 using Tapatalk
---------- Post added at 10:11 AM ---------- Previous post was at 10:10 AM ----------
Might try TWRP to see if it helps
Sent from my Nexus 5 using Tapatalk

Has anyone found the solution yet? no way to update all apps at once. this is driving me crazy especially when there are many apps to update

I'm also experiencing this behavior as well.
Sent from my Nexus 5 using Tapatalk

I have the same issue. Stock rooted...

I don't have a nexus but I was using a google edition ported ROM for my HTC One and was having the same issue drive me nuts. I flashed the stock sense ROM back and the store works fine now. It seems like this problem is google edition devices/OS. I never found a fix though, except to enable automatic updating so it happens in the background. That worked for me

indeed the updates work fine in the background but I would really like to know what causes this issue

Those having this problem can you guys make sure you have the latest Google Play build? Latest is 4.8.20. Go to your play store, go to play store settings and at the bottom it should say 4.8.20. If your version is earlier than that, tap the build version and it should say there's a newer version and that it's installing. At that point, exit from the play store app, and give it a minute or two. Enter back into the play store app, and you repeat the steps to see that you have upgraded your play store build.
Sent using Etch-a-Sketch

Yes, the Play Store app is updated to the latest version. Now I already got the 4.4.3 update, but the issue is still appearing, but not everytime. I think it depends on the sizes of the updating apps, it might be something related to the cache partition. Can you guys try and clear the cache from the recovery and see how much it lasts? For me it lasts more than 5 minutes and it doesn't seem normal.
Sent from my Nexus 5 using XDA Free mobile app

I had the same issue on my S4. After the play store closed about 5 times today when updating apps I decided to Google it. I found someone with a similar issue, and their fix was to enable the Download Manager app, that had somehow been disabled. Mine was already enabled, but I cleared the cache from that app, and then I was able to update my remaining 5 or so apps with no crashes.
I'm not sure how permanent of a fix it is, but it's working so far. Don't know if I'll have to clear it again later or not.

[Q] Apps Stuck "Downloading"

Two days ago I decided to switch from cm12 nightlies to cm12s.
After performing a clean flash I was very pleased to see that I even had the option to restore the apps I had installed before. However, when trying to install those apps I encountered a problem. Because the apps would not download. They would say "Downloading"but it woult get stuck forever.
I had never experienced such problem before but so I thought it was the cm12s flash. So, I flashed back to the latest cm12 nightly I still had on my OPO with the hope that the problem would have vanished. Unfortunately it didn't.
MY PROBLEM:
When I try to install apps from the play store they get stuck in an endless loop of "downloading".
What I tried so far:
flashing back to a normal cm12 nightly
flashing cm11s and after that upgrading to cm12s (in cm11s the problem also persists, same for SOKP-rom to see if it would also persist in a different rom)
rebooting with and without superSU after flashing OS.
entirely wiping my phone (cache, dalvik cache, system, data) and flashing cm12/s
after the step above^, deleting the data and/or cache from "Google Play Services", "Google play Store", "Google Play Framework" (and if possible deleting updates so it goes back to factory app)
changing location settings
deleting google account and re adding it.
clearing Cache and Dalvik Cache multiple times
using the 1-Click installer from their forum
Tried to find the android_secure folder but could not find it. (even with hidden files disabled in windows)
Perhaps even more but I can't quite remember much more...
I experienced after flashing a new os multiple times that the problem is not really the play store and/or the apps in it. But I believe the problem is more with the "Google Play Services" because most of the apps I can update perfectly fine but the "Google Play Services" continuously refuse to update and get stuck at "downloading". Unfortunately that app is needed to be able to use e.g "Gmail".
Hopefully there are more people on this forum who have experienced this problem before and know how to fix it.

Got the same crap... It's been 2 days now with the Store stuck on downloading.
I have all the latest updates, Store, Services etc.
Also tried to disable the security section like Enterprise.
Nothing works.... This is driving me mad!!!
Anyone got a fix?

Nepturion said:
Got the same crap... It's been 2 days now with the Store stuck on downloading.
I have all the latest updates, Store, Services etc.
Also tried to disable the security section like Enterprise.
Nothing works.... This is driving me mad!!!
Anyone got a fix?
Click to expand...
Click to collapse
Somehow it fixed itself......
What cought my eye was that if it is not working, try downloading the app via 3g or at your friends house... For some reason it would sometimes not download via wifi but it would via 3g.
I hope this works for you aswel

hubert.hoeve said:
Somehow it fixed itself......
What cought my eye was that if it is not working, try downloading the app via 3g or at your friends house... For some reason it would sometimes not download via wifi but it would via 3g.
I hope this works for you aswel
Click to expand...
Click to collapse
I didn't get it working again, so I removed all data and reinstalled the rooted firmware for my device and just did a backup with the mybackup pro.
Somehow there was something with the system or the data, but it works now.

Is This a Google Problem, or Something I Did?

I've been running Cyanogenmod 12.1 for a while now, updating to the new nightly versions as they come out. Recently I discovered that Cyanogenmod 13 is now rolling out, but I held off on updating for a bit.
The other night, I decided to give it a go, and it ended up causing my phone to get stuck trying to boot. So, I flash back to the last 12.1 nightly I had been using, installed the latest version of GApps for CM12.1 and went back to using my phone as normal. However, I quickly noticed a problem, but I'm not sure of the root cause...
Nearly all of my apps fail to work properly... They all keep force closing, and I can't update them or anything because every time I try to access the Google Play Store, an error pops saying that Google Play Services has stopped. Now, if you look at the Google Play Services page on the Google Play Store, you'll see a load of negative reviews from people all reporting the same problem. However, it just very suddenly started happening to me, so I'm not sure if I messed something up when I was going back to CM12.1 after CM13 failed to work for me.
Any ideas? I just did a clean install of the latest stable release of CM12.1 and the latest CM12.1 GApps, but it's still not working. I even updated to the newest version of TWRP, thinking that might help. At this point, my phone is useless... My texting app closes. My browser closes. My calendar, contacts, etc. don't work since they're linked to my Google account. Instagram, Facebook and Twitter don't work. NOTHING WORKS!
I'm considering flashing back to stock, but I really don't want to do that. I've finally gotten Nova Launcher configured how I want it (in terms of my home screens), and I don't want to have to redo all that tweaking. Especially if flashing back to stock doesn't fix the damn problem! I just finished making a backup in TWRP and copying it to my computer for safekeeping in the case that I do try to flash back to stock. That way, if it doesn't help, I can go back to where I'm at now at least.
So; any ideas? I don't know if it's Google, or something I did.

The first and easiest thing u could try is reinstalling those apps! Check http://www.apkmirror.com/ for that!

Andus1988 said:
The first and easiest thing u could try is reinstalling those apps! Check http://www.apkmirror.com/ for that!
Click to expand...
Click to collapse
Which apps; the ones that keep crashing? I don't see how that's going to help...
Like I said, I can't do anything that's associated with Google at the moment. Initially I thought removing my Google account would help, as that's what an Internet search suggested would help. Now, since Google Play Services keeps crashing, I can't even add my Google account back onto my phone.

DrumsXO said:
Which apps; the ones that keep crashing? I don't see how that's going to help...
Like I said, I can't do anything that's associated with Google at the moment. Initially I thought removing my Google account would help, as that's what an Internet search suggested would help. Now, since Google Play Services keeps crashing, I can't even add my Google account back onto my phone.
Click to expand...
Click to collapse
Yes u could at least give it a try! Uninstall the apps that keep crashing and reinstall them via their apks!

I just tried to flash back to stock, and it wouldn't work; the GPT.bin kept failing to flash. So, I had to go back to CM12.1 and I'm right back where I started; with Google Play Services not functioning.

This may sound stupid... but have you tried clearing the caches? /data/dalvik and /cache?
I'd suggest making sure you have mfastboot, extracting the stock 5.1 untouched files here and then running the script here. Make sure those lines are adjusted to reflect where you've extracted the stock files to. Ie. mfastboot flash partition C:/Android-SDK/Platform-tools/gpt.bin
What's the failure that's stopping it from flashing? If you can get past that I'd boot the stock firmware once, flash TWRP, clear /system and /data then flash the latest nightly and GApps then clear your caches before booting.

Here's an update.
After flashing back to CM12.1 I discovered that I was still having the same issue with Google Play Services, but my network also wasn't working. This was my own fault though; I forgot that since I tried restoring my phone to stock, I needed to apply the Network Fix that is floating around for the XT1033. Although, my phone is technically an XT1032; it just doesn't have a functional network unless it's using an XT1033 radio...
So, when I got home from work I applied that Network Fix, which got me my network back. However, my Google Play Services still refuses to work.
I've just tried to give another go at flashing back to stock Lollipop firmware, but it's still not working. Just like before, it keeps failing to flash the GPT.bin file, throwing me an error; see below.
(bootloader) Preflash validation failed
FAILED (remote failure)
I've never had this happen before. This time around, I even went into TWRP before starting the flash and used Advanced Wipe to clear the Dalviik Cache, Data, Cache and System, yet it still won't flash properly. Cyanogenmod flashes just fine, but I want to see if using stock firmware will fix my issues with Google Play and its services.
I have no idea what to do.

Well, my phone is officially KIA. I followed this guide to get it back to stock (none of the other guides would work), and once I went to reboot as part of Step 7, the phone shut off and won't come back on. I've tried plugging it in, holding the volume down and power button for as long as three minutes, holding the volume up and power buttons for just as long... it won't do anything. It's hard-bricked.