[Q] Nexus 5 screen unlock problem - Nexus 5 Q&A, Help & Troubleshooting

After using my Nexus 5 for 9 months.......screen has started flickering randomly and unlock\power button is not working properly. Did anyone out there faced similar problem as shown in the below video?
I am running un-rooted nexus 5.
I did tried factory-reset.
I also searched in google and xda-forum. But not able to find any solution.
Please help.
http://youtu.be/k0-q7Fo6xo4

Button stuck?
When you reset, did you test before signing in to Google?
Sent from my Nexus 5 using Tapatalk

this is an issue with power button..........plz backup ur data as soon as possible and get it repaired asap....

Thank you
I did checked before login to google and screen did gave trouble as shown in video.
Tomorrow i am planning to go to service center.
Thank you for the support.

Related

[Q] Google Drive Sync problem?

Hi
I'm using a ICS nightly build for my Milestone 2 and since last upgrade I'm having problems with Drive. Specifically, I get a ! mark on the notification bar stating "google docs synchronization error" and "runtime exception".
I've tried uninstalling, formatting cache, etc., but the problem persists. I know that the firmware seems to be guilty, but Drive appears to be fully functioning. Google gives me 2 or 3 results only with this problem so it's not very frequent.
Any ideas?
Bactu said:
Hi
I'm using a ICS nightly build for my Milestone 2 and since last upgrade I'm having problems with Drive. Specifically, I get a ! mark on the notification bar stating "google docs synchronization error" and "runtime exception".
I've tried uninstalling, formatting cache, etc., but the problem persists. I know that the firmware seems to be guilty, but Drive appears to be fully functioning. Google gives me 2 or 3 results only with this problem so it's not very frequent.
Any ideas?
Click to expand...
Click to collapse
Me too! What's up??
Me too
who can help us ? me too !
Same error but w/o ICS
I started having the exact same problem yesterday, but I'm not running ICS on anything yet. I have an un-rooted EVO 4g and an un-rooted Galaxy Tab 10.1 and both are giving me the exact same error!
So?
So, it's safe to assume that the problem is related to Google and not my new firmware? Is ot just a coincidence?
I'm running an ICS rom on my phone. Just tested Google Drive and seems to be working for me right now. Was able to open some docs.
Mine works too, and everything seems to be synching ok, but I get the message no matter what..
sync is working for me as well
Sent from my GT-I9000 using XDA
This error just popped up for me as well this morning.
I'm running stock, un-rooted ICS on a Galaxy Nexus, so I'm not sure how it could be a firmware problem.
**EDIT**: if I recall correctly, the only unusual change I made this morning was signing up for the Hello Fax Service. Is anyone else having the problem using Hello Fax?
DEMinsecure said:
This error just popped up for me as well this morning.
I'm running stock, un-rooted ICS on a Galaxy Nexus, so I'm not sure how it could be a firmware problem.
**EDIT**: if I recall correctly, the only unusual change I made this morning was signing up for the Hello Fax Service. Is anyone else having the problem using Hello Fax?
Click to expand...
Click to collapse
I have been getting the same errors and am also using HelloFax.
I'm having the same issue, and I also recently explored the HelloFax feature on the Drive web site.
I'm not using HelloFax
Drive Sync Issue
I am also having this issue, brand new Galaxy Nexus stock ICS. It seems to be isolated to my personal account. My Apps account works fine.
Just removed HelloFax from my Dashboard and from Chrome. We'll see. Anyone figure out an answer?
No problem here
I'm running ICS for Viperboy ICS Beta 3.1 on HTC EVO 3D with Hboot 1.4......I'm having no issues with google drive.....
No issue with google drive.
Generaly working normaly.
I'm just glad to find out I'm not alone. I too use hello FAX. But I don't have it installed on my galaxy nexus. I'm starting to think it may have to do with a hardware version or something. My problem didn't start showing up until I got an insurance replacement unit sent to me yesterday. I've read in other development threads that there are 2 known hardware versions of the gnex. Check out the screen shot. The error shows up in the notification bar...
Sent from my Galaxy Nexus using Tapatalk 2
I think it is account related rather than hardware revision. I tried both my Apps for Education account AND a newer personal Google account without issue. It is only my original personal Google account which is causing issues.
Resolved
I thought re-adding my account fixed it but I'm still getting it.
I went back to Google Drive on the web and deleted the HelloFax folder, and that made the sync error go away. I haven't tested to see if it has problems with folders in general or just that specific one.
HelloFax
jmetzner said:
I went back to Google Drive on the web and deleted the HelloFax folder, and that made the sync error go away. I haven't tested to see if it has problems with folders in general or just that specific one.
Click to expand...
Click to collapse
Let us know if the issue returns.

Too Many Pattern Attempts issue in Nexus S

Hi,
I am using Nexus S - GT-I9020T with Jelly Bean update. Yesterday unknowingly kids were taken my mobile and entered the pattern password multiple times wrongly which leads to enter "Username and Password" page. I have entered my gmail username and password ( I have used this account to sync my android)properly but it doesn't work. My mobile internet option is not enabled, it is in off mode now. I have tried all the possible ways mentioned below,
1. Entering the password as "null" by entering with gmail and without gmail - It doesn't work.
2. Reboot my mobile - No use of it.
3. Keep pressing on home button - No use.
4. Keep pressing on back button when someone call you - No use.
I have reached samsung service center, but they said it cannot be fixed and they said we can do software update but if phone is dead we are not responsible. So, I didn't go for that option. Now, I really frustrated if nothing can be done to fix the issue why the android developers having these option. Please help me to fix this issue ASAP. Your responses will be appreciated!! Please helppp....Thanks for your help in advance!
factory reset
Go to Forum/Android/Q & A and search for your question, there is already few similar threads.
Hopefully u will find ur solution
Pop the battery out then reboot into fastboot then recovery to wipe data?
http://www.xda-developers.com/android/locked-out-learn-to-crack-the-android-pattern-lock/
Or you could Google " nexus s hardware factory reset"
Sent from my Nexus S 4G using xda premium

Unlocked and rooted s3 now I have a crazy problem

I recently got the copy and paste bug for the Galaxy S Verizon. it was driving me crazy so I decided to root. I did a backup and then I attempted to fix it. The fix worked but then I had a whole other problem. Now whenever I make or receive a call, the screen goes blank and I get the error com.android.phone has stopped. Then my signal goes away and I have to reboot to get it back. I have search multiple forms and found that facebook sync can cause it, as well as some other third party apps with access to your contacts. I do not have a facebook and I have tried to unlink and unsync everything with no luck. Does anyone have any ideas?
Sent from my Nexus 7 using XDA Premium HD app

Can't use Google Now Reminders?

So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Krijs said:
So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
You need to open the keep app first, so it signs in to your account.
Krijs said:
So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Ive been having trouble too including a friend of mine. Think its a wider problem
I have the keep app up and running (as mentioned in OP) but its still not working unfortunately
Sent from my Nexus 5 using xda app-developers app
I'm guessing people having problems with this are using a Google Apps account?
I have exactly the same issue with my gapps account but when using a standard gmail account all works as it should.
As mentioned, I think this is a wider issue, affecting SOME gapps accounts when used in conjunction with the N5. I say some as I have had a friend set up a test account for me in his gapps and it also worked perfectly.
I have spent hours going through my settings but have so far drawn a blank.
If anyone knows what is causing this, please share!
This happens to me, but it ONLY happens on wifi. As soon as I switch to mobile it works again.
I have the same problem
Boonyard said:
This happens to me, but it ONLY happens on wifi. As soon as I switch to mobile it works again.
Click to expand...
Click to collapse
If only it was the case, sadly it's the same over 3g for me.
You using gapps or standard gmail?
Only solution for me is to use my non gapps account for Google Now.
Sent from my Nexus 5 using Tapatalk 4
I had this issue when I first got this phone about 2 days ago. I just tried to set a reminder on wifi and it worked for me. The only thing that has really changed are just apps and a few reboots, maybe the reboots did it? I honestly tried it out of the box and my service kept disconnecting, after that reboot all my issues were fixed. Doubt thatll fix the issue for you but who knows lol. I am also rooted, if that makesa difference
No amount of rebooting or even resetting to stock has cured this for me. I think it's server side - something to do with how the N5 talks to gapps servers. Only some though as I've tested it successfully with a friend's account. Odd.
Sent from my Nexus 5 using Tapatalk 4
I'm using a gapps account. Guessing by the responses it's something to do with this then. Ah well, will sit back and wait for ol' googs to trickle it down to gapps users then.
Not necessarily, it works with some gapps accounts and not others. Doesn't work with mine but had a friend set up an account for me on his and it worked perfectly. Its a very odd problem.
Sent from my Nexus 5 using Tapatalk 4
Krijs said:
I'm using a gapps account. Guessing by the responses it's something to do with this then. Ah well, will sit back and wait for ol' googs to trickle it down to gapps users then.
Click to expand...
Click to collapse
I'm using a regular Gmail account I'm still having this issue. It has nothing to do with whether or not you're using a Google Apps account
Sent from my Nexus 5 using Tapatalk
xspyda said:
I'm guessing people having problems with this are using a Google Apps account?
I have exactly the same issue with my gapps account but when using a standard gmail account all works as it should.
As mentioned, I think this is a wider issue, affecting SOME gapps accounts when used in conjunction with the N5. I say some as I have had a friend set up a test account for me in his gapps and it also worked perfectly.
I have spent hours going through my settings but have so far drawn a blank.
If anyone knows what is causing this, please share!
Click to expand...
Click to collapse
I'm on a Google Apps account too. Tried adding a second account from the same domain and that wouldn't work, but added a straight gmail account and it was fine. Very frustrating! I can't see anything obvious in the apps dashboard that migth be causing it.
tried Adding and Removing all my Google accounts but no luck through that method either.
Hi !
Undigging a very old thread, but I have the very same problem : I can't add a Google Now reminder with my GApps account, "can't reach Google at the moment".
I created a dummy Google account and it worked without any problem, instantly.
This thread is one year old, and I have been using Google Now reminders for a very long time without any problem. This bug just appeared some days ago. So what has happened to my GApps account ?
Has anyone here been able to fix this issue?
Thanks !
I'm having the same issue as well. Lollipop Nexus 4.
I find it very weird that this issue seems to have been going on for so long, without one definitive fix appearing. It started for me yesterday; I don't know if it's coincidence, but I fired up an old phone linked to the same gmail account in order to wipe it prior to selling on ebay. Then soon after doing that, I tried to set a voice reminder on my Nexus 5, and I got this error. I have never had a single problem before, but now I get the problem irrespective of whether I'm connected via wifi or 3g, at home or at work. Normal gmail account.
Tried turning Google Now cards off and back on again, tried clearing some related caches, tried signing out and back in to the google account.
Anybody got any suggestions.
panzerboy said:
Anybody got any suggestions.
Click to expand...
Click to collapse
Yep, I have one.
My problem was solved by setting my search domain to google.com.
I am in Belgium, and the default search domain for the Google App is the local one (google.be). Changing this setting in the google app worked like a charm. Of course, I don't have localized search results anymore though.
This setting is located in the Google app, under Settings > Accounts & Privacy > Search on google.com
thewild said:
Yep, I have one.
My problem was solved by setting my search domain to google.com.
Click to expand...
Click to collapse
Damn, you had my hopes up, but it didn't work for me; I changed the setting from local domain (google uk in my case) to google.com, no joy. Thanks for the reply though.
Maybe it's a clue, others have also suggested changing the search language to English (US) worked for them, it does point to certain areas of functionality as the cause.
panzerboy said:
Damn, you had my hopes up, but it didn't work for me; I changed the setting from local domain (google uk in my case) to google.com, no joy. Thanks for the reply though.
Maybe it's a clue, others have also suggested changing the search language to English (US) worked for them, it does point to certain areas of functionality as the cause.
Click to expand...
Click to collapse
Yes, in my case the problem is a combination of using a Google Apps account (with my own domain), and using a google.be domain for searches.
It seems that there are a lot of different problems that end up with the same error message. For some people, as you mentionned, just turning off Google Now then on again simply fixed it.
I'll be in France in some days, I'll try to witch back to using the local search domain (i.e. google.fr), and see how it goes. My Google Apps domain is a ".fr" domain, so there might be something to investigate here.

Email exchange issues

Hi all,
Just got the nexus 5 and live everything about it except one thing, the email app. I can't tell if it's exchange services or the app itself, but "unfortunately email has stopped" keeps popping up randomly and will not stop. Another wrote thing is that the so manager will not let me wipe data (screenshot). Things I tried:
*rebooting
*deleting the apk through titanium, wiping data and reinstalling
Any ideas? I really need exchange email for work and it's driving me crazy.
Sent from my Nexus 5 using xda app-developers app
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
I have this problem with my Nexus 5 as well. It's been this way since I got it. Really, really annoying. This has been an ongoing problem for a while. I wish there was a fix....
Sent from my Nexus 5 using xda app-developers app
shotta35 said:
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
Click to expand...
Click to collapse
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
This is total stock? As if factory image?
I don't think there's much you can do to fix the problem. There are a lot of people in the same boat. If you search Google, there are several posts about the same issue. Last time I checked, there's no fix.
Sent from my Nexus 5 using xda app-developers app
Yeah, factory image and it still didn't work.
I just ended up flashing twrp and cataclysm ROM and that fixed it.
Sent from my Nexus 5 using xda app-developers app
skyo12 said:
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm using Touchdown (https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid) from Nitrodesk.
Works perfect for my needs
Had battery drain issues with the stock exchange app, so I switched to Touchdown
Hope this helps for you as well
EDIT:
Just read your later post that you switched ROM
cheers
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Just an update, the new ROM solution was working for a few hours but starting to have issues again with "unfortunately email app has stopped working" errors.
I think it has to be how my exchage accounts are setup:
- One gmail account on IMAP
- 3 Exchange accounts on push notifications and sync all mails
Outside of that setup, nothing special. Anyone experiencing the same?
SamBG said:
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Click to expand...
Click to collapse
Can you elaborate your issue?
skyo12 said:
Can you elaborate your issue?
Click to expand...
Click to collapse
Now frm some hours i didnt get this error....now workin cmpltely fine!!
Thanks
Dont frget to press the THANK button!!!
One last update (unless it creeps up again). I switched the syncing of emails to date back 30 days instead of "All" and that fixed the "unfortunately email has stopped" messages completely. The HTC One email client never had that issue so I assumed that wasn't the problem but I guess the email client on this phone is a bit more sensitive.
Ok, the problem crept back up again... the error message keeps coming back, and in the app manager, the "clear data" button is greyed out so you can't even start over unless you remove all the accounts.
I would like to ask anyone that has working exchange accounts (multiple) on the native email client share their setup and the app versions etc.

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