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Motorola Razr HD X925 tries to update ROM after each reboot. Please help!

Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!

neverfget said:
Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!
Click to expand...
Click to collapse
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2

danifunker said:
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!

neverfget said:
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!
Click to expand...
Click to collapse
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2

danifunker said:
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.

And also, when I fully turn off the phone with USB cable connected, it again selfbooting with green droid!

neverfget said:
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.
Click to expand...
Click to collapse
That green droid is recovery. Once that comes up press vol- and vol+

Darbness said:
That green droid is recovery. Once that comes up press vol- and vol+
Click to expand...
Click to collapse
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now

neverfget said:
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now
Click to expand...
Click to collapse
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...

danifunker said:
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...
Click to expand...
Click to collapse
I did what you said with fastboot commands. The phone has now the original problem (selfrebooting)
BUT I cannot get to any other menu but only those in attachments.
When the phone is fully turned off:
1) I press vol+ and Power and hold until menu IMG_3455.JPG appears
2) I press Vol - vol + and quick press and release Power and menu IMG_3457.JPG appears (seems the same)
3) I press Vol - vol + and long press Power - nothing
When the phone is switched on in ANY state (normal operating, green droid, while booting):
1) I press Vol - vol + and quick press and release Power - nothing
2) I press Vol - vol + and long press Power - the phone reboots and then gets to green droid
Green droid is looking like IMG_3458.JPG
Both menus options:
Normal powerup - starts and operates normally
Recovery - goes to green droid operating forever
AP Fastboot - goes to fastboot mode
Factory - starts and operates normally
BP Tools - starts and operates normally but when connected to PC requires additional drivers which I cannot find in Internet IMG_3460.JPG
And when I connect usb to switched off phone it starts to boot and gets to green operating droid.
This is nightmare. My wife is going to divorсe!! help to save our lifes!

Hmmmm... found the same problem for other people:
https://forums.motorola.com/posts/500686ca62
Exactly the same!
And then found the link from thematrix49 http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
I needed to press quickly the middle of volume button! And you was right and I got this recovery menu!!
SOLVED!!!!!! :good::good::good:
Thank you!
[now need another problem: how to donate you studying the issue ]

You can donate with PayPal.
Sent from my XT925 using xda app-developers app

[Q] TF300T Am I bricked?

I tried to root my device. I downloaded the unlocker APK, CWRecovery, adb, fastboot and everything seemed to be going fine. I ran afoul somewhere in the middle of the process and I tried to do a factory reset. And this is where things went really badly. What's happening now is that I'm stuck on the first boot screen. The only thing that is displayed in the "The Device is UnLocked" message in the top left, the ASUS logo in the middle and the NVidia Tegra log at the bottom right. No spinny and definitely not booting.
Before, when I held down the power button and the volume down button, I would get dumped in to a menu where I could select between RCK, Android and Wipe. However, now that isn't working. If I just keep holding down both buttons, the device reboots and I get the same screen. The recovery mode never seems to come up. When I try to use adb or fastboot to see the tablet, this is pretty much what comes up:
jcboget$ ./fastboot devices
jcboget$ ./adb devices
List of devices attached
So my question is this : am I bricked? If yes, my follow up question is this : can I fix this? Or am I pretty much effed?
thnx,
Christoph

Ok, so I finally got my hands on a pin to press the hard reset button and that didn't seem to have any kind of effect. All it did was cause the device to reboot and it again got stuck on the logo screen. My hopes are falling real fast.
thnx,
Christoph

Another thing, I can't even seem to power the tablet down. Pressing the power button does nothing. Holding it down for a while just causes the tablet to reboot (again, only to the ASUS logo). The only way I I'm able to get it powered down (at least, I *think* it's powered down) is by pressing the volume-up button while I press the factory reset button with a pin. Pressing the power button while holding the volume-up caused it just to reboot as it did with holding power and volume-down. Interestingly, holding volume-down and pressing the factory reset button with a pin just caused it to reboot again.
I was thinking (praying, really) that this was causing the tablet to go in to APX mode (as discussed here -- item 4 : http://forum.xda-developers.com/showthread.php?t=2034866) but holding the volume-up while plugging the usb didn't do anything so I'm not sure that's possible.
I'm hoping and praying that I'm not totally effed and I'm hoping someone can offer some input.
thnx,
Christoph

jcboget said:
Another thing, I can't even seem to power the tablet down. Pressing the power button does nothing. Holding it down for a while just causes the tablet to reboot (again, only to the ASUS logo). The only way I I'm able to get it powered down (at least, I *think* it's powered down) is by pressing the volume-up button while I press the factory reset button with a pin. Pressing the power button while holding the volume-up caused it just to reboot as it did with holding power and volume-down. Interestingly, holding volume-down and pressing the factory reset button with a pin just caused it to reboot again.
I was thinking (praying, really) that this was causing the tablet to go in to APX mode (as discussed here -- item 4 : http://forum.xda-developers.com/showthread.php?t=2034866) but holding the volume-up while plugging the usb didn't do anything so I'm not sure that's possible.
I'm hoping and praying that I'm not totally effed and I'm hoping someone can offer some input.
thnx,
Christoph
Click to expand...
Click to collapse
Mine is like this right now holding power and vol+UP turns it off for me. Just gonna watch your thread closely and look for a new motherboard until someone finds solution glgl

http://forum.xda-developers.com/showthread.php?p=44244313 my post is #12
try this. for stuck apx mode there are in the following posts (and threats) some solutions.
gl
Sent from my GT-I9505 using xda app-developers app

Buster99 said:
http://forum.xda-developers.com/showthread.php?p=44244313 my post is #12
try this. for stuck apx mode there are in the following posts (and threats) some solutions.
Click to expand...
Click to collapse
I've seen that post and I tried to do exactly that. My problem is that power+volume-down just reboots the device and power+volume-up doesn't seem to do anything. In fact, it seems like power+volume-up is the only way I can actually power down the device. How can I enter fastboot with the tablet in such a state? How can I get in to APX mode?
thnx,
Christoph

jcboget said:
I've seen that post and I tried to do exactly that. My problem is that power+volume-down just reboots the device and power+volume-up doesn't seem to do anything. In fact, it seems like power+volume-up is the only way I can actually power down the device. How can I enter fastboot with the tablet in such a state? How can I get in to APX mode?
thnx,
Christoph
Click to expand...
Click to collapse
did you try to use the reset button to go into fastboot mode? or boot into recovery if possible and use adb reboot-bootloader?
also does your pc see the device? adb devices / Fastboot devices?
-Buster

Buster99 said:
did you try to use the reset button to go into fastboot mode? or boot into recovery if possible and use adb reboot-bootloader?
also does your pc see the device? adb devices / Fastboot devices?
Click to expand...
Click to collapse
Thanks again for your reply!
Yes, I tried the reset button however it behaves just the same as pressing the power button. It just seems to restart the device. I've tried holding the volume toggle in both the up and down position (at separate times) while pressing the reset button and the behavior is the same as when pressing/holding the power button.
When I have the device hooked up to my laptop (macbook pro), neither `adb devices` nor `fastboot devices` list anything. Before my major screw up, both were able to list it.
thnx,
Christoph

After a lot of tries i got it working
Link to my thread ---> http://forum.xda-developers.com/showthread.php?p=45120193#post45120193
Good Luck!

[Q] Please help,Getting Stuck on fastboot and recovery

Dear experts,
Phone model: Karbonn A9+
Rom: Custom Rom Hyperion Skyfall
When I hold the power button, the phone turns on and off, No problems with that.
However, when I press volume Up+Power, I get a green screen saying FASTBOOT at the top left corner and that’s it. Nothing happens from that point.
when I press volume Up+Power, I get a green screen and holding the buttons past that I get a red screen saying RECOVERY at the top left corner and that’s it. Nothing happens from that point.
However, when I press volume down+Power, I get a black screen saying ENTRY QPST DOWNLOAD at the top and that’s it. Nothing happens from that point.
I have to remove the battery to turn my phone off.
Moreover, I tried a factory reset erasing internal and external storage, after erasing when the phone is rebooted and gets stuck in the start-up screen. I removed the battery and powered on the mobile ,no problem at all the phone turns on but not resettted.
What I did?
Tried to install latest CWM through recovery, updated it but I pressed something instead of restart your device.
What should I do to make everything work again? I am a noob in Android, please be extra patient and illustrative
Many thanks in advance

[Q] Nexus 5 stuck on boot animation after a wipe all data/factory reset....

Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.

Sudii545ster said:
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Click to expand...
Click to collapse
Try and reset it again I suppose.

Sudii545ster said:
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Click to expand...
Click to collapse
Stock recovery wipes everything AFAIK so your user data and the OS are gone... You have to flash the stock build (factory images) or take the opportunity to flash a new recovery and a custom rom.
EDIT: maybe not I actually never used it.

Primokorn said:
Stock recovery wipes everything AFAIK so your user data and the OS are gone... You have to flash the stock build (factory images) or take the opportunity to flash a new recovery and a custom rom.
EDIT: maybe not I actually never used it.
Click to expand...
Click to collapse
It doesn't touch /system or /boot. Only /data, but not excluding /data/media like custom recovery would

rootSU said:
It doesn't touch /system or /boot. Only /data, but not excluding /data/media like custom recovery would
Click to expand...
Click to collapse
Oh yes I remembered there was a difference regarding the wipe process. Thanks for the clarification.

Primokorn said:
Oh yes I remembered there was a difference regarding the wipe process. Thanks for the clarification.
Click to expand...
Click to collapse
No problem

Tablet don't boot - Bricked?

I used SDmaid and then I rebooted in recovery, but the tablet at the reboot is stuck on the black screen with the eepad sign.
So i was trying to get in the bootloader by pressing Power + Volume down. This seams to work and the Pad is asking me "Checking for RCK.. press key <VOL_UP> in 5 Sec to enter RCK" Pressing VOL-UP next message is showing up "Booting recovery kernel image" Well.. and thats it ... nothing more happens.
What I have to do?