I have read through the FAQs and seen several posts from users of other phones and other networks with the same issue, but there has not been an answer to be found.
I've experienced this issue with 4 different ROMs now, so it's not ROM-based. I've tried 3 different radios, so it's not likely modem-based.
The issue is that I will get voicemail notifications for calls I miss, but I'm sitting at my desk with my phone and it didn't ring, nor is there a missed call indication. 5 minutes later, someone else might call me and the call comes through fine. It appears to be purely random. People who call me sometimes get through, sometimes not. It's not the same person who can't get through, or the same network.
Does anyone have an idea what is happening?
dontezuma said:
I have read through the FAQs and seen several posts from users of other phones and other networks with the same issue, but there has not been an answer to be found.
I've experienced this issue with 4 different ROMs now, so it's not ROM-based. I've tried 3 different radios, so it's not likely modem-based.
The issue is that I will get voicemail notifications for calls I miss, but I'm sitting at my desk with my phone and it didn't ring, nor is there a missed call indication. 5 minutes later, someone else might call me and the call comes through fine. It appears to be purely random. People who call me sometimes get through, sometimes not. It's not the same person who can't get through, or the same network.
Does anyone have an idea what is happening?
Click to expand...
Click to collapse
Your description definitely sounds familiar. There are times when the phone was under clothing or left on vibrate, then there are those back to back instances where you notice because the first call went straight to voicemail and the next one gets through.
Ideas? Maybe not, but there may be some clues worth considering. Every wireless carrier I've used suffers dead spots where you are 99% guaranteed to have your call drop in progress driving by.
Locally (NJ) AT&T has 2 on the westbound "covered roadway" leading to the skyway. My point is I've observed where they won't affect my passenger's TMobile calls. Oddly, when I experience this there, the call has usually gone on uninterrupted through the Holland Tunnel. Must be an infrastructure quirk.
The drive by carrier dead zone is a fixed location call deterrent. An expert could probably say how much each example is based on tower locations versus radio interference. I guess a similar scenario might be possible wherein the call recipient is stationary, like at your desk, and some moving interference breaks a fragile tower connection. I have to say it seems a lot less prevalent with SR vs. previous smartphones and with my current ROM / Modem vs. former ones.
pc103 said:
Your description definitely sounds familiar. There are times when the phone was under clothing or left on vibrate, then there are those back to back instances where you notice because the first call went straight to voicemail and the next one gets through.
Ideas? Maybe not, but there may be some clues worth considering. Every wireless carrier I've used suffers dead spots where you are 99% guaranteed to have your call drop in progress driving by.
Locally (NJ) AT&T has 2 on the westbound "covered roadway" leading to the skyway. My point is I've observed where they won't affect my passenger's TMobile calls. Oddly, when I experience this there, the call has usually gone on uninterrupted through the Holland Tunnel. Must be an infrastructure quirk.
The drive by carrier dead zone is a fixed location call deterrent. An expert could probably say how much each example is based on tower locations versus radio interference. I guess a similar scenario might be possible wherein the call recipient is stationary, like at your desk, and some moving interference breaks a fragile tower connection. I have to say it seems a lot less prevalent with SR vs. previous smartphones and with my current ROM / Modem vs. former ones.
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Click to collapse
Thanks. No, this is definitely chronic and not related to dead spots. I have my phone with me at my desk, 3 or 4 bars, no issues. Just doesn't come in. It's been really bad since moving to the JB ROMs. It pretty much never happened without explanation (dead zone, etc.) when I was on ICS and earlier. :/
One other performance problem that my Captivate had resembled this.
When I complained to Customer Service, they did some kind of remote (non-destructive) "reset" of my account. That corrected the random call drops I had reported then.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
pc103 said:
One other performance problem that my Captivate had resembled this.
When I complained to Customer Service, they did some kind of remote (non-destructive) "reset" of my account. That corrected the random call drops I had reported then.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Click to collapse
Were you dropping calls midstream, or not receiving calls? My problem is with not receiving calls when I'm somewhere I usually do and at times when my cell service looks fine (adequate bars).
dontezuma said:
Were you dropping calls midstream, or not receiving calls? My problem is with not receiving calls when I'm somewhere I usually do and at times when my cell service looks fine (adequate bars).
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Click to collapse
Now that you mention, I recall it was a mix. Bars were good, some calls were silently missed, others FCd the phone app while ringing in, forcing reboot. Good, stable calls surrounded the (<5%) failed ones. AT&T's account reset corrected both issues. Stock ROM back then was Éclair or Froyo.
I thought it was me because I was driving or at a bad place in my home but I was wrong. My edge drops calls almost exactly at the 30-40 minute mark in my phone calls. It has happened all week but it was really noticable when it dropped and I looked at the time during one conversation. Anybody have this happen to them? I was told to replace it at a store. And we all know how plentiful the phones are… .:/
I recently had this problem occur again. This is after having a new phone. I called t-mo tech support and they said that the facebook messenger app has been causing a lot of problems with the call connectivity of the phone. I just uninstalled the app and am waiting to make a long phone call to see if this was the true culprit.
sent from the Edge
I think its just T-Mobile. My calls disconnect all the time. And my phone says no network connection a lot. (Even before I got the Edge) I think when the network connection drops, so does the call. This was even worse for me on the Sprint network though so I just live with it now that I'm with T-Mobile.
Galaxy Note Edge- phone call dead
My problem is from time to time phone call will be dead like no sound at all on either side even though there is network signal and the phone is showing call duration. I have to restart the phone in order to make phone call then its fine for unspecified amount of time then it happens again. Had my Note Edge for 3 weeks now and its pain in the neck. BTW I'm from Australia.
Hello, I have a Nexus 5 D820 running 6.0 and I'm having some connection issues when it comes to long distance calls, especially 1-800 number and some local calls. What its doing is i will be talking and i will have LTE full bars great signal and bam drop call. Sometimes i cant even get the number to go through. Thoughts?
I flashed back to 5.1.1 and its doing the exact same thing, I can call local like my wifes phone or parents and thier house but if I call even not a 1-800 number it wont even connect or it will ring once and hang up.
Thoughts on what to try or what it could be would be great..
Fixed
Ok, I got it fixed... This is my second time calling and this young kid knew what it was right off the bat! Its called (HD Voice) and what he said was its been causing trouble and is in the testing stages just like when LTE came out and was buggy... BS I been dealing with this crap for a few weeks! Anyway, he disconnected it and had me shut down my phone so he could reset it and called me back and had me try some of the numbers that I couldn't get to work and they worked great so that was it for sure.
Hope this helps someone if they run into the same thing...
I've had a strange long-term issue where the phone will ring for the party calling in, but won't ring on my end. No missed call shows up. It occurs about half the time with or without WiFi calling on. This issue has plagued me since my Verizon Note 4 with Verizon service, my T-Mobile Note 4 with T-Mobile, and is still occurring on my T-Mobile Note 5.
The only way I know I've missed calls is that I use YouMail's email notification service which lets me know that someone got to my YouMail voicemail even if they don't leave a message.
I thought it had to do with my poor (1-2 bar) service in my rural area but I've had WiFi calling on my past two devices, WiFi always on, and it still happens frequently. For example, I got three calls from my girlfriend while I was home today. Full WiFi signal strength the whole time. Her first call came through fine but the following two I never received any missed call for. The only reason I know she called was because of the email notification I received from my YouMail voicemail service. I have a new SIM card through T-Mobile so I know it's not that as it previously happened with my Verizon SIM and Note 4 while on their network.
Very frustrating. Any idea what is going on?
I can say that T-mobile wifi calling is not stable. It got so bad I had to turn it off and just deal with poor signal.
So my wife and I both have the same cell provider and I notice that, when driving, there are certain areas where my call quality will drop to the point where I can't hear the caller or it's cutting off, but will come back after driving a little longer. My wife doesn't have this issue with her phone. I tried doing a settings reset on the phone but that didn't seem to help. Our provider can't help either, saying that you'll lose some call quality when switching towers but it's only been happening for the past few weeks and I've had this phone for over a year.
I'm thinking about doing a full wipe and installing a custom ROM to see if that fixes it. The model # is SM-G920R4.
Any ideas otherwise?