So my wife and I both have the same cell provider and I notice that, when driving, there are certain areas where my call quality will drop to the point where I can't hear the caller or it's cutting off, but will come back after driving a little longer. My wife doesn't have this issue with her phone. I tried doing a settings reset on the phone but that didn't seem to help. Our provider can't help either, saying that you'll lose some call quality when switching towers but it's only been happening for the past few weeks and I've had this phone for over a year.
I'm thinking about doing a full wipe and installing a custom ROM to see if that fixes it. The model # is SM-G920R4.
Any ideas otherwise?
Related
So i want to inform the Tbolt community on the major headache the past 3 days have been, just in case anyone else has had similar problems or will later on.
Starting on Monday at 530 pm est my data connection started acting up.
I would be trying to load a web page, and it would say network issue, meanwhile my 3g icon is there with the arrows lighting up like crazy
I went into the radio menu ran the ping test and got errors all over the place. Proceeded to do a battery pull, same issue.
At this point I got home didn't want to deal with verizon and threw on wifi.
Day 2: Next morning it couldn't even connect to 3g, so my initial thought was another outage.
Later 3g is back up but same issue as before, I finally call verizon they see an error and they fix it.
Day 3: I go to make a phone call and get a message its connecting me to a cellular operator to make a collect or credit card call, i try again same thing. Friends try calling me it says the person your calling cant be located.
I call verizon, 40 minutes later they tell me to do a full reset on my phone, I do no resolution. I call back they see the error and fix it
Day 3 continued: next phone call i receive comes up as unknown, I answer its my boss, whose number I have saved. I have someone else call, same issue. This issue persists the rest of the day until I call verizon, now that issue is finally fixed.
Now I'm sharing this mainly because Verizon insists they are all isolated incidents that just so happened to occur right after each other, even the fixing my voice issues to calls showing up as unknown. I personally believe that w/e the first tech did to fix my data issues, started making my phone a ticking time bomb for the other two issues. If anyone else runs into similar problems maybe verizon can figure out a way to fix one and prevent the others, so no one else has to deal with tier 2 tech support as much as I had too the past 3 days.
Anyone else having problems with sending and receiving calls on their S3 in areas where they should be having no problems?
I got my phone at launch and it seemed to work fine, I noticed the connection issues after a couple of weeks and figured they would be fixed with software updates as time progressed.
But it's been over 6 months and I'm really growing tired of having to resend texts 5 times and never receiving calls. My phone shows I have 2 bars of 4G yet when my family calls me from the front door of our house (which is 12 feet away from my room) I get nothing. The only reason I know this is because I have the google voice chrome plugin that tells me when I have messages or missed calls to my google voice number, but since I have my voicemail synced up with gv it tells me when I have missed calls regardless of it being to my actual cell number or my gv number. If it wasn't for that I would never know that I missed calls all the time. And I only know I miss texts because my girlfriend gets pissed at me all the time because she thinks I'm ignoring her when I don't reply to texts I'm suppose to receive but never do.
So I've been living with this annoying problem for a while now and I thought maybe it was just my room that had bad reception but I remembered that my previous phone (HTC Droid Incredible) never had this problem. So I tried out my parent's feature phones (LG env 2 and 3) and they didn't have any problems while I replicated the same situations. Their old inferior phones worked better than the nice premium one I paid extra for. Ain't that some bs?
And now I go to a different school that has terrible reception in all the buildings I have classes in. So I always turn on airplane mode and enable power saving to make sure my phone doesn't die by the end of the day. But the other day I asked this random girl sitting by me in the first floor of the student union if her galaxy s3 was getting signal and she said "No, this phone sucks in this building". I asked what service she had and she said Sprint. I didn't know if I should have felt content knowing I wasn't the only one or mad that this phone might have an antenna problem. BUT just yesterday I was in the same student union, in the lower floor this time, and I asked this guy from my class if his data was working on his phone and he said "Yeah I'm downloading a picture right now.", to which I replied back with which service? He said "Verizon", what phone? "Motorola Razer something". At that point I got so frustrated that I felt like throwing my phone.
I mean the phone itself is great, I love using it and taking pictures with it, although lately I've been getting "camera failed" errors a lot. It's just really annoying that it doesn't serve its most basic functions when I need them to work.
So I'm asking if anyone else has been experiencing similar issues and what they did about it? I would have called Verizon sooner but since I'm an added line on our family's plan they only want to talk to my dad. He and I have different schedules so it's always a pain to try and coordinate.
I had similar issues with by i535.
Except the issues appeared the 1st day I got my device, and I was highly po'd to say the least, considering I left sprint the same day because I couldn't complete a call for months. Troubleshot with Verizon tech as is the protocol prior to replacement, and saw the device was faulty. Not communicating with the Towers. Device issue possibly regarding the antenna, but uncertain.
Anyway, I got a new replacement a few months ago, and all has been well.
The cause of your issues may be the same, except yours were delayed in appearing. Hard to tell.
Yeah, I'm hoping to try and get a replacement soon. I'm just scared I'll get a refurbished one that has the same issues.
I have read through the FAQs and seen several posts from users of other phones and other networks with the same issue, but there has not been an answer to be found.
I've experienced this issue with 4 different ROMs now, so it's not ROM-based. I've tried 3 different radios, so it's not likely modem-based.
The issue is that I will get voicemail notifications for calls I miss, but I'm sitting at my desk with my phone and it didn't ring, nor is there a missed call indication. 5 minutes later, someone else might call me and the call comes through fine. It appears to be purely random. People who call me sometimes get through, sometimes not. It's not the same person who can't get through, or the same network.
Does anyone have an idea what is happening?
dontezuma said:
I have read through the FAQs and seen several posts from users of other phones and other networks with the same issue, but there has not been an answer to be found.
I've experienced this issue with 4 different ROMs now, so it's not ROM-based. I've tried 3 different radios, so it's not likely modem-based.
The issue is that I will get voicemail notifications for calls I miss, but I'm sitting at my desk with my phone and it didn't ring, nor is there a missed call indication. 5 minutes later, someone else might call me and the call comes through fine. It appears to be purely random. People who call me sometimes get through, sometimes not. It's not the same person who can't get through, or the same network.
Does anyone have an idea what is happening?
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Click to collapse
Your description definitely sounds familiar. There are times when the phone was under clothing or left on vibrate, then there are those back to back instances where you notice because the first call went straight to voicemail and the next one gets through.
Ideas? Maybe not, but there may be some clues worth considering. Every wireless carrier I've used suffers dead spots where you are 99% guaranteed to have your call drop in progress driving by.
Locally (NJ) AT&T has 2 on the westbound "covered roadway" leading to the skyway. My point is I've observed where they won't affect my passenger's TMobile calls. Oddly, when I experience this there, the call has usually gone on uninterrupted through the Holland Tunnel. Must be an infrastructure quirk.
The drive by carrier dead zone is a fixed location call deterrent. An expert could probably say how much each example is based on tower locations versus radio interference. I guess a similar scenario might be possible wherein the call recipient is stationary, like at your desk, and some moving interference breaks a fragile tower connection. I have to say it seems a lot less prevalent with SR vs. previous smartphones and with my current ROM / Modem vs. former ones.
pc103 said:
Your description definitely sounds familiar. There are times when the phone was under clothing or left on vibrate, then there are those back to back instances where you notice because the first call went straight to voicemail and the next one gets through.
Ideas? Maybe not, but there may be some clues worth considering. Every wireless carrier I've used suffers dead spots where you are 99% guaranteed to have your call drop in progress driving by.
Locally (NJ) AT&T has 2 on the westbound "covered roadway" leading to the skyway. My point is I've observed where they won't affect my passenger's TMobile calls. Oddly, when I experience this there, the call has usually gone on uninterrupted through the Holland Tunnel. Must be an infrastructure quirk.
The drive by carrier dead zone is a fixed location call deterrent. An expert could probably say how much each example is based on tower locations versus radio interference. I guess a similar scenario might be possible wherein the call recipient is stationary, like at your desk, and some moving interference breaks a fragile tower connection. I have to say it seems a lot less prevalent with SR vs. previous smartphones and with my current ROM / Modem vs. former ones.
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Click to collapse
Thanks. No, this is definitely chronic and not related to dead spots. I have my phone with me at my desk, 3 or 4 bars, no issues. Just doesn't come in. It's been really bad since moving to the JB ROMs. It pretty much never happened without explanation (dead zone, etc.) when I was on ICS and earlier. :/
One other performance problem that my Captivate had resembled this.
When I complained to Customer Service, they did some kind of remote (non-destructive) "reset" of my account. That corrected the random call drops I had reported then.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
pc103 said:
One other performance problem that my Captivate had resembled this.
When I complained to Customer Service, they did some kind of remote (non-destructive) "reset" of my account. That corrected the random call drops I had reported then.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Were you dropping calls midstream, or not receiving calls? My problem is with not receiving calls when I'm somewhere I usually do and at times when my cell service looks fine (adequate bars).
dontezuma said:
Were you dropping calls midstream, or not receiving calls? My problem is with not receiving calls when I'm somewhere I usually do and at times when my cell service looks fine (adequate bars).
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Click to collapse
Now that you mention, I recall it was a mix. Bars were good, some calls were silently missed, others FCd the phone app while ringing in, forcing reboot. Good, stable calls surrounded the (<5%) failed ones. AT&T's account reset corrected both issues. Stock ROM back then was Éclair or Froyo.
Hi All,
I wonder if someone can help me. I am having an issue with call quality with a number of users on O2 (UK) and can't seem to resolve it.
In a specific area (about 20 meters radius) all incoming and outgoing calls have very poor outgoing call quality, the person on the other end of the line describes the experience as "being underwater" or "robot voice" and if it's particularly bad every other word is cut out. My users can hear the other person perfectly with no distortion.
This issue is happening on a number of different handsets, SIM's and phone numbers.
I have complained to O2 who have provided a femtocell "Boostbox" which doesn't seem to have helped at all. All my users have always had 4 bar full signal strength, with or without the boostbox.
If my users walk out onto the car park the signal clears up and all is well (although this is no good for business!).
I've come to the conclusion that it must be something interfering with cell phone quality as this issue only started a few months ago.
My question is do my symptoms sound like interference or something else (an overburdened cell tower?), and if it is interference, how can I track down whats causing it and save my users a lot of headaches.
Thanks for any help
Gordon
Hello, I have a Nexus 5 D820 running 6.0 and I'm having some connection issues when it comes to long distance calls, especially 1-800 number and some local calls. What its doing is i will be talking and i will have LTE full bars great signal and bam drop call. Sometimes i cant even get the number to go through. Thoughts?
I flashed back to 5.1.1 and its doing the exact same thing, I can call local like my wifes phone or parents and thier house but if I call even not a 1-800 number it wont even connect or it will ring once and hang up.
Thoughts on what to try or what it could be would be great..
Fixed
Ok, I got it fixed... This is my second time calling and this young kid knew what it was right off the bat! Its called (HD Voice) and what he said was its been causing trouble and is in the testing stages just like when LTE came out and was buggy... BS I been dealing with this crap for a few weeks! Anyway, he disconnected it and had me shut down my phone so he could reset it and called me back and had me try some of the numbers that I couldn't get to work and they worked great so that was it for sure.
Hope this helps someone if they run into the same thing...