Screen issues - Moto G Q&A, Help & Troubleshooting

My Moto G LTE has a stuck pixel. It appears white on background colors such as red/orange/yellow/white and disappears on background colors such as green/blue and black. Does this mean its broken or stuck? Or is it a software issue?
Also is this common or should I look to replace my phone? I have it for about 3 weeks now.

02S said:
My Moto G LTE has a stuck pixel. It appears white on background colors such as red/orange/yellow/white and disappears on background colors such as green/blue and black. Does this mean its broken or stuck? Or is it a software issue?
Also is this common or should I look to replace my phone? I have it for about 3 weeks now.
Click to expand...
Click to collapse
This is a dead sub-pixel(s), prolly a blue one. Basically it's not a big deal and they may even refuse to change it under warranty. If it doesn't annoys you too much, then just keep using the phone as normal and after a while you won't even notice it anymore.
Of course, using your warranty should be your first resort.

Related

[Q] Nexus 5- Possible Dead Pixels

I think my nexus 5 may have a dead/stuck pixel bunch. It is in the navigation bar on the bottom left corner (see picture) and it bugs the heck outa me. it did it out of the box but im only just now noticing it. only shows up on solid black background (hence the nav bar) and on a few other certain solid colors. it isnt terribly visible when im in is on a multicolor image, but its annoying. i dont really want to have to return it as i may be waiting 4 weeks for a replacement!
i guess i could wait til they restock then call about the issue and get a replacement quicker? If anyone knows any fixes, im all ears. Tried rebooting, changing brightness, and running a dead pixel fixing app for about 10 minutes
https://www.dropbox.com/s/y1504hscfhmskbr/IMG_20131105_173308.jpg
picture of the pixel
iTzGavin96 said:
I think my nexus 5 may have a dead/stuck pixel bunch. It is in the navigation bar on the bottom left corner (see picture) and it bugs the heck outa me. it did it out of the box but im only just now noticing it. only shows up on solid black background (hence the nav bar) and on a few other certain solid colors. it isnt terribly visible when im in is on a multicolor image, but its annoying. i dont really want to have to return it as i may be waiting 4 weeks for a replacement!
i guess i could wait til they restock then call about the issue and get a replacement quicker? If anyone knows any fixes, im all ears. Tried rebooting, changing brightness, and running a dead pixel fixing app for about 10 minutes
https://www.dropbox.com/s/y1504hscfhmskbr/IMG_20131105_173308.jpg
picture of the pixel
Click to expand...
Click to collapse
dead pixel is dead pixel and no fix for it
all apps that named dead pixel fixer is fake they might work for stuck pixel but not for dead one.
however the black/white means dead pixel
stuck pixel will show a color.
:good:

Can software really fix a stuck pixel?

I just got a replacement Nexus 5 which is fine except for 1 stuck green pixel just about at the centre of the screen. It's a bit annoying. I don't know if they would send me a new phone over this or if it's worth the hassle.
There are a number of apps that claim to fix stuck pixels by cycling through colours. I've tried a few for a few minutes. People in the comments have said running it overnight fixed their stuck pixels.
Does this really work? What's the principle that would allow a stuck pixel to become unstuck?
If I want to try this should the screen be set to maximum brightness or not? I'm a little concerned that leaving the phone plugged in with the screen on at max brightness may cause damage to the phone or screen due to overheating. Is this something I should be worried about?
Thanks.
tmagritte said:
I just got a replacement Nexus 5 which is fine except for 1 stuck green pixel just about at the centre of the screen. It's a bit annoying. I don't know if they would send me a new phone over this or if it's worth the hassle.
There are a number of apps that claim to fix stuck pixels by cycling through colours. I've tried a few for a few minutes. People in the comments have said running it overnight fixed their stuck pixels.
Does this really work? What's the principle that would allow a stuck pixel to become unstuck?
If I want to try this should the screen be set to maximum brightness or not? I'm a little concerned that leaving the phone plugged in with the screen on at max brightness may cause damage to the phone or screen due to overheating. Is this something I should be worried about?
Thanks.
Click to expand...
Click to collapse
Usualy its hardware (screen itself) related so software cannot fix that.
No. In answer to your question
Sent from my Nexus 5 using Tapatalk
So what's going on with people who claim it's worked for them?
In any case, I think I'll call Google and see if I can get another replacement. Maybe third time will be the charm...
Because it can work.
Think of each pixel as 3 switches.
One red. One blue. B one green.
In your case one pixel has the green switch stuck on.
These apps are designed to force the switches to keep turning on and off.
Sometimes you can get lucky and the switch will eventually free itself after so many tries.
Sometimes it will not work no matter what.
These apps just try to get it unstuck.
Sometimes it works. Sometimes it doesn't
Sent from my Nexus 5 using xda app-developers app

[Q] Defective display?

I don't really know what is happening but my year old nexus 5 seems to be developing a display problem.
It got a yellowish tint at the bottom of the screen but the top 3/4 is totally fine. What is causing it and is it just me who have this problem? Also, if you have any, please post some solutions to the problem without RMA or replacing anything.
It might be something about light leak but I am not seeing any when the screen is displaying a black picture.
onjchan said:
I don't really know what is happening but my year old nexus 5 seems to be developing a display problem.
It got a yellowish tint at the bottom of the screen but the top 3/4 is totally fine. What is causing it and is it just me who have this problem? Also, if you have any, please post some solutions to the problem without RMA or replacing anything.
It might be something about light leak but I am not seeing any when the screen is displaying a black picture.
Click to expand...
Click to collapse
I have a similar thing but it tends to only be on the bottom 1/8 of the screen.
I tend to find this is because this is the least used area of the screen - being where the soft keys go. Try running it full screen, full brightness on a white page (probably using something like this https://play.google.com/store/apps/details?id=com.gombosdev.displaytester&hl=en_GB). When you do this, does the yellowish tint fade over time?
surrealjam said:
I have a similar thing but it tends to only be on the bottom 1/8 of the screen.
I tend to find this is because this is the least used area of the screen - being where the soft keys go. Try running it full screen, full brightness on a white page (probably using something like this https://play.google.com/store/apps/details?id=com.gombosdev.displaytester&hl=en_GB). When you do this, does the yellowish tint fade over time?
Click to expand...
Click to collapse
By Over Time do you mean 30 minutes or a day? I tried this method before for about half an hour and it does not seems to be working. Will try it again now. But will it really help?
My OCD is killing me. I told myself not to look at the tint and I end up just staring at it.

[Q] Weird Contrasty Colours after Boot

So I just got my Galaxy S6 64GB Black two days ago and I've noticed the screen becoming very contrasty just after boot, then after I lock and unlock the device, the screen returns to normal. It's a bit hard to explain, but when the screen becomes "contrasty", essentially colours close to black, like a dark grey becomes black.
I've attached a screenshot and a photo of the screen, as you can see, the keyboard's background would actually appear black in the photo, unlike the screenshot. Has anyone else experienced this? It seems to happen only after booting up, and goes away after locking and unlocking.
I'm using an Optus Australia branded device, it has their boot and shutdown animation. I've also tried doing a factory reset, problem persists.
qkevinto said:
So I just got my Galaxy S6 64GB Black two days ago and I've noticed the screen becoming very contrasty just after boot, then after I lock and unlock the device, the screen returns to normal. It's a bit hard to explain, but when the screen becomes "contrasty", essentially colours close to black, like a dark grey becomes black.
Click to expand...
Click to collapse
Mine does the same thing (Telstra 64GB) odd but not a hude deal really.
theronlas said:
Mine does the same thing (Telstra 64GB) odd but not a hude deal really.
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Click to collapse
Ahh thanks for letting me know. At first I thought it was some weird hidden feature Samsung has employed to save power on their AMOLED screens, was digging around the settings trying to turn it off.

Screen Issue!

So the other day i got a call on viber (a calling app) and when you get a call the status bars not transparent so it was still black anyway after the phone call i noticed a black dark pixel on my status bar and it annoyed me it was on my home screen, on the play store. If i watched a video in full screen or a white screen i couldn't see it. Anyway i gotta viber call again and thru the black status bar i seen the same black dot glitch like it couldn't turn the pixel off anyways it magically fixed. Well it was gone till i woke up this morning it came back, it looks like a dead pixel or a dark grey pixel or something. What should i do. I have 12 months of waranty from wanda mobile but im not sure it will do anything
You sure it's not the proximity sensor?
RISHI RAJ said:
You sure it's not the proximity sensor?
Click to expand...
Click to collapse
https://imgur.com/gallery/85aXSra
Check this picture, i know for sure its not the proximity sensor
KURDKiNG said:
So the other day i got a call on viber (a calling app) and when you get a call the status bars not transparent so it was still black anyway after the phone call i noticed a black dark pixel on my status bar and it annoyed me it was on my home screen, on the play store. If i watched a video in full screen or a white screen i couldn't see it. Anyway i gotta viber call again and thru the black status bar i seen the same black dot glitch like it couldn't turn the pixel off anyways it magically fixed. Well it was gone till i woke up this morning it came back, it looks like a dead pixel or a dark grey pixel or something. What should i do. I have 12 months of waranty from wanda mobile but im not sure it will do anything
Click to expand...
Click to collapse
It's hard to say if this is really a dead pixel. If it's really really tiny dot then it is probably a dead pixel.
Other wise it could be a glitch from a app causing a black dot on screen which isn't impossible.
So try removing viber completely and see if it stays if it does then it's probably a dead pixel or stuck pixel. But if it disappears immediately and never returns then there is a bug in viber app causing it to do tiny dot on your screen.
RISHI RAJ said:
You sure it's not the proximity sensor?
Click to expand...
Click to collapse
Jake.S said:
It's hard to say if this is really a dead pixel. If it's really really tiny dot then it is probably a dead pixel.
Other wise it could be a glitch from a app causing a black dot on screen which isn't impossible.
So try removing viber completely and see if it stays if it does then it's probably a dead pixel or stuck pixel. But if it disappears immediately and never returns then there is a bug in viber app causing it to do tiny dot on your screen.
Click to expand...
Click to collapse
I just uninstalled viber and rebooted my phone, the dark pixels still there
KURDKiNG said:
I just uninstalled viber and rebooted my phone, the dark pixels still there
Click to expand...
Click to collapse
I had a very similar issue, but in my case it was white pulsing light after Viber call and only when I was tilting the phone. This resolved after reboot.
I would suggest you download a dead pixel checker app from the store and see if it is really a dead pixel. Also, is it always there or only when tinting the screen? Is it constantly there or pulsing / going away and then appearing?
I use this app to check dead pixel: https://play.google.com/store/apps/details?id=com.bean.android.screeninspector&hl=en&gl=US
VirtualWaver said:
I had a very similar issue, but in my case it was white pulsing light after Viber call and only when I was tilting the phone. This resolved after reboot.
I would suggest you download a dead pixel checker app from the store and see if it is really a dead pixel. Also, is it always there or only when tinting the screen? Is it constantly there or pulsing / going away and then appearing?
I use this app to check dead pixel: https://play.google.com/store/apps/details?id=com.bean.android.screeninspector&hl=en&gl=US
Click to expand...
Click to collapse
So its not dead because if i watch movies or videos in full screen with nice color i cannot see it but if im in an app with a grey blue, lightblue, etc i can see it. But it bothers me a lot especially considering this was a 1400 dollar phone
Switch screen resolution and see if it does anything. Sometimes these artifacts stick just because samsung is too buggy.
RISHI RAJ said:
You sure it's not the proximity sensor?
Click to expand...
Click to collapse
Mine is also on the same place, but mine is proximity sensor like a dot. Your seems like there are some dead pixels around the proximity sensor.
That doesn't look like dead pixels at all. If it was dead pixel it would be clear black dot not ha transparent grayish type of spot. I also checked my note 20 ultra for this by going on gray background and saw nothing like this on mine. So either it's a burn mark that it has burnt something in that the viber app has caused or it's something else.
Download Display Tester from the play store and take some pics with solid colors being displayed. It looks like the aggressive usage of the proximity sensor from Viber has effected that area.
KURDKiNG said:
So its not dead because if i watch movies or videos in full screen with nice color i cannot see it but if im in an app with a grey blue, lightblue, etc i can see it. But it bothers me a lot especially considering this was a 1400 dollar phone
Click to expand...
Click to collapse
Try to use the software to test dead pixels on grey blue and lightblue background to narrow down the issue.
For me, it happened everywhere and fixed once I rebooted the phone.
Check it
https://us.community.samsung.com/t5...ingerprint-and-proximity-sensors/td-p/1394254

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