Hello,
Recently I purchased a brand new note 2 from Best Buy Mobile who sells on behalf of Koodo Mobile. It was working just fine until I went on vacation where it's giving me a huge headache. Considering it was locked I contacted a good friend who unlocks phones, he rooted my phone ( Was extremely angry ... ) and told me he unlocked it, because of the friendship I couldn't say much, anyways, after rooting the phone stopped working inside the house. I purchased the phone in Calgary where it worked just fine and I am currently in Karachi ( Pakistan ), When I try to call someone it goes to dialing and just stays at dialing without any further updates, the phone never connects but the wierd thing is that it is getting 5 / 5 singles I am using the Mobilink carrier in PK, I've also tried Zong, Telenor, Ufone, Warid etc. and none of them work, BUT as soon as I step outside the call takes 2 seconds to connect, now I understand you may think it's a signal issue but first it's getting full signals and it tells me I am on the Mobilink service, secondly I have uncles from Saudia, America all who brought their phones and they work just fine. We have iPhone's, Blackberry's, Samsungs & Nokias inside the house all that are working just fine INSIDE & OUTSIDE.
iPhones - iPhone 5s
Blackberrys - Blackberry Torch 9800
Samsungs - Note 2, Note 3, S3, S4.
Nokia's - Nokia 225 etc.
ALL phones expect the note 2 work fine inside and outside, I've tried changing the connection method to GSM only, WCDMA only etc. The only difference I noticed was that GSM connected much faster once I stepped outside than LTE & WCDMA. I am extremely annoyed as this phone is less than a month old and was kept in storage 75% of the time, so it's basically new. I don't want to throw this phone away. My friend tells me the phone needs a hardware booster but I don't want to let him open up my phone after what he did to the software. Any suggestions on fixing this? I'm very worried as this cost me 300 dollars and I haven't even used it for a month. ANY help would be appreciated and I would not mind compensating the user who helps me fix this. Thank you very much!
guycheap said:
Hello,
Recently I purchased a brand new note 2 from Best Buy Mobile who sells on behalf of Koodo Mobile. It was working just fine until I went on vacation where it's giving me a huge headache. Considering it was locked I contacted a good friend who unlocks phones, he rooted my phone ( Was extremely angry ... ) and told me he unlocked it, because of the friendship I couldn't say much, anyways, after rooting the phone stopped working inside the house. I purchased the phone in Calgary where it worked just fine and I am currently in Karachi ( Pakistan ), When I try to call someone it goes to dialing and just stays at dialing without any further updates, the phone never connects but the wierd thing is that it is getting 5 / 5 singles I am using the Mobilink carrier in PK, I've also tried Zong, Telenor, Ufone, Warid etc. and none of them work, BUT as soon as I step outside the call takes 2 seconds to connect, now I understand you may think it's a signal issue but first it's getting full signals and it tells me I am on the Mobilink service, secondly I have uncles from Saudia, America all who brought their phones and they work just fine. We have iPhone's, Blackberry's, Samsungs & Nokias inside the house all that are working just fine INSIDE & OUTSIDE.
iPhones - iPhone 5s
Blackberrys - Blackberry Torch 9800
Samsungs - Note 2, Note 3, S3, S4.
Nokia's - Nokia 225 etc.
ALL phones expect the note 2 work fine inside and outside, I've tried changing the connection method to GSM only, WCDMA only etc. The only difference I noticed was that GSM connected much faster once I stepped outside than LTE & WCDMA. I am extremely annoyed as this phone is less than a month old and was kept in storage 75% of the time, so it's basically new. I don't want to throw this phone away. My friend tells me the phone needs a hardware booster but I don't want to let him open up my phone after what he did to the software. Any suggestions on fixing this? I'm very worried as this cost me 300 dollars and I haven't even used it for a month. ANY help would be appreciated and I would not mind compensating the user who helps me fix this. Thank you very much!
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Click to collapse
Just a bump so far no reply .
Related
Alright, first some general info:
Phone: Nexus 5 T-Mobile Branded
Software: Android L
Plan: Unlimited Data 30$/month
Location: Urbandale, IA
Troubleshooting Steps: Just about everything, called customer care talked to them and walked through all their steps, checked APN settings, restored phone, tried a lower OS on the phone, tried a different radio, tried new SIM, disabled common house hold possible interference (Wifi, Microwaves, ect.), tried other phone (Blackberry Torch, Samsung Galaxy SI(Vibrant) and SII), I do have WIFI calling on those phones, but it's a pain in the rear to have to changed phones every time I get home, and I'm not going to use those as all of them are outdated, don't tell me to get a new phone as this one is not even four months old. I'm an IT Cyber Security Specialist, so I have the background knowledge of how to fix many tech issues. So save the BS and give it to me straight please.
Problem:
As you most likely can tell from the title, I don't have service in my home. I sometimes do, but it's gone and I haven't even touched/moved the phone. I've always had terrible coverage in my home, but never this bad. I can walk ten feet out of my garage or front door and have three to four bars. If i go down a few houses into my neighbors home I have perfect signal (That also rules out the possibility of the house's building material causing problems as the house is the same material and finish as mine, it's not more then four years old.) I don't understand what is happening here...it's beyond a lot of things I've seen. I can receive a text, pick up my phone to respond and then my service is instantly gone before I hit send. It's like its purposely being dropped (That's just a stupid idea though). So I honestly have no clue what is going on according to the pre-paid coverage map I should have "Good" service where my house is located yet I continually drop signal. I get great service in most other area's and do not have the signal dropping in and out anywhere else, so I'm really confused as to what is happening here. The Nexus 5 doesn't currently support WiFi calling as Nexus devices are pure Google devices and can't be modified by the carrier with things such as bloatware, custom OS, ect, hence no WiFi calling. Any help would be appreciated.
Hmm strange. Have you tried different modems/radios? Is your house like literally right next to the tower? Is it just T-Mobile that this happens to? I have a friend with a metal roof and signals for cell phones get weakened badly in their house.
I have the exact same thing and I can say in my case it is not the phone(and most likely the same for you).We have 3 different providers(Tmob,Orange and 3 as im in the UK) and between us access to 8 different phones- N5,N4,HTC Desire,HTC One M7,ZTE Blade,LG O3D,Iphone 4s an8 5s.
All with different radios,modems etc and they all exhibit the same issues with the only same factors being my house and whats in it and its geography.
It`s one of those things that we have got used to since moving into the house-god knows what the neighbours think of us leaning out the windows and doors to make calls:laugh:
I recently bought a new, unused, stock LG G2 to replace a gray market unlocked BLU Products phone because after years of being with T-Mobile with various phones, then sliding on over to Family Mobile (Walmarts discounted subsidiary T-Mobile service), my signal dropped consistently - mainly at home. My service was fine for years before and for about the first year I switched to Family Mobile from T-Mobile, but then, I developed very poor signal at home within the past 6 months.
I thought there was something wrong with the BLU phone, so I bought the G2 about a month ago. Same problem, no difference. At home, signal was going from 0 bars to 2 bars maximum every 10 seconds making phone calls impossible. I need the phone for business so you can imagine this problem is extra bad for me. When I'm out running around, my signal does reach maximum bars at times. This was the same case with the previous phone. This usually happens without rhyme or reason, but within a 1/2 mile radius from home, it's still very poor signal. After being with T-Mobile for years, it's mighty weird that this developed recently.
I've called customer service about 9 times within 2 months. It was no help. They checked service/towers/coverage and everything is fine and well covered in my area apparently. I've been all over the web looking for answers, especially regarding a winning APN. I've used Family Mobile recommended APN settings, T-Mobile's recommended APN settings, I even used a combination of the two with Family Mobile APN with T-Mobiles MMSC. and vica versa. I also bought a new Family Mobile SIM card. So far, that's helped the most. I now usuallly drop down to one bar, no less, and stay there while at home but it's still not good enough. I also get 4G LTE now since installing and activating the new SIM, but data isn't steady either, and pages load slowly routinely.
As I understand, the At&t G2 uses the same and more bands than T-Mobile, so tower reception should be fine. Do any of you have an idea of what direction to go next? Is it a problem that this is a AT&T branded phone that I'm trying to put on the the Family Mobile network? An unknown to me tweak to the APN?
Until about last year, I trusted Android...
Then my mum bought me a present, a cheap Allview P7 Pro. Phone was looking fine, it was supposed to be Dual Mode 4G (FDD-LTE and TDD-LTE), Dual Sim as my old Allview V1 Viper...
She bought it in Romania and managed to send it to me in UK. Unpacked, plugged in both sim cards (Romanian Digi and UK Three). Been negatively impressed of the new interface looks, those devs really like to completely change interface from build to build, but it was very white-ish and I am a night person...
Impossible tethering. At the time, if I remember well, P7 Pro had Lollipop running, though now gsmarena says it's Marshmallow.
The phone was actually creating the wireless connection, but it was no tethering on it, as I presumed it was actually trying to tether internet from the Digi sim (which was disabled) instead of the one from the Three sim (which was enabled). I couldn't believe my eyes, there was no way to get tethering to work.
Then I just unmounted the Digi card and left just the Three. Finally tethering was working. But hey, we use dual sim phones for a reason.
Anyway, I've seen there were problems with connection. Even deep in the night towards morning when finally Three was working in the remote Highlands... (One of our colleagues had a Utok 400D, and I still think about buying that as a modem, he was shaming us with his phone, his girlfriend streaming a movie and he playing a game on the same connection during daytime, which was impossible for everyone else, but gladly I'm no longer there).
So I tried to download a movie. After about 2-3 minutes of download, it was actually going to stop. Pretty funny, Internet Download Manager, which didn't ever have any problem, before, or after that night, was becoming blocked into a "Connecting"/"Sending GET..." endless loop. Stop & resume. Did that more than 100 times in about 3 hours. Downloaded the movie, however, but I was determined to get rid of the phone. Packed the sims back on my old Allview V1 Viper, which I still use today and managed to sell the brand new P7 Pro...
Now I'd like to buy a new phone, but I'm really scared.
I don't know what's out there, I don't know how much devs possibly screwed Android builds, I don't wanna end with a defective flagship because some mofos talked to some networks in order to screw users tethering.
I still don't have good wireless in this location, but Three works very well. Still, I need to know which Android versions are to be trusted at least on this aspect of tethering.
TheEconomist said:
Until about last year, I trusted Android...
Then my mum bought me a present, a cheap Allview P7 Pro. Phone was looking fine, it was supposed to be Dual Mode 4G (FDD-LTE and TDD-LTE), Dual Sim as my old Allview V1 Viper...
She bought it in Romania and managed to send it to me in UK. Unpacked, plugged in both sim cards (Romanian Digi and UK Three). Been negatively impressed of the new interface looks, those devs really like to completely change interface from build to build, but it was very white-ish and I am a night person...
Impossible tethering. At the time, if I remember well, P7 Pro had Lollipop running, though now gsmarena says it's Marshmallow.
The phone was actually creating the wireless connection, but it was no tethering on it, as I presumed it was actually trying to tether internet from the Digi sim (which was disabled) instead of the one from the Three sim (which was enabled). I couldn't believe my eyes, there was no way to get tethering to work.
Then I just unmounted the Digi card and left just the Three. Finally tethering was working. But hey, we use dual sim phones for a reason.
Anyway, I've seen there were problems with connection. Even deep in the night towards morning when finally Three was working in the remote Highlands... (One of our colleagues had a Utok 400D, and I still think about buying that as a modem, he was shaming us with his phone, his girlfriend streaming a movie and he playing a game on the same connection during daytime, which was impossible for everyone else, but gladly I'm no longer there).
So I tried to download a movie. After about 2-3 minutes of download, it was actually going to stop. Pretty funny, Internet Download Manager, which didn't ever have any problem, before, or after that night, was becoming blocked into a "Connecting"/"Sending GET..." endless loop. Stop & resume. Did that more than 100 times in about 3 hours. Downloaded the movie, however, but I was determined to get rid of the phone. Packed the sims back on my old Allview V1 Viper, which I still use today and managed to sell the brand new P7 Pro...
Now I'd like to buy a new phone, but I'm really scared.
I don't know what's out there, I don't know how much devs possibly screwed Android builds, I don't wanna end with a defective flagship because some mofos talked to some networks in order to screw users tethering.
I still don't have good wireless in this location, but Three works very well. Still, I need to know which Android versions are to be trusted at least on this aspect of tethering.
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Click to collapse
I think that would be more of an issue of the network involved instead of the device or android version.
Tethering should not be a problem if you root the device though. There is usually a mod or an app of some sort that can be used to enable hotspot/tethering on pretty much every device.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Droidriven said:
I think that would be more of an issue of the network involved instead of the device or android version.
Tethering should not be a problem if you root the device though. There is usually a mod or an app of some sort that can be used to enable hotspot/tethering on pretty much every device.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
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Click to collapse
Still, my old Viper V1 never had a problem to tether, it never needed root for that (I rooted it because I believed at some point the speeds were too low for that to be the network's fault, believed it to be a policy thing, but Three in Highlands is 2G basically).
I was 100% convinced it was a Lollipop bug, that some developer addressed a wrong object, trying to get the internet from a wrong sim. I could not swap the sims, cause they were different sizes, however it could tether when only the Three sim was physically inserted in the phone. Still, there was the other bug, connection not actually working after a few minutes.
I mean the surprise was too much. You don't expect that kinda issue with a brand new phone and a supposedly newer version of Android. (I remember when Ice Cream Sandwich came out, I couldn't even find the internet settings, in 5 minutes I was flashing back Gingerbread, but Gingerbread was working fine on my Galaxy S at the time). Hate those interface changes they dish out on every new version.
Still, my question is: are the new versions having the same Lollipop bug on dual sim phones ? Can I safely buy a new phone now ?
Thanks for taking a look. I have an S21, Galaxy Watch 4 (bought directly from Samsung) on A Sprint account with T-Mobile sim in the phone. I went to the sprint/tmo store and they tried everything to get the watch linked. They even rolled me back to a sprint sim and tried. They seemed assured that the watch LTE was working but just would not link. The watch was reset. It still just says searching for the network in the pull down page. Has anyone else seen this issue? I have to determine if I am sending this back or not.
Thanks,
Zar
Had the same issue with my sprint note 20 ultra 5g and my watch 4 classic lte. My note is also running a T-Mobile Sim which I initially thought was the problem. When I received the pre-order watch 4 and tried to activate it nothing would work. Paired and reset the watch and phone. Nothing worked so I called sprint. They said that i would need to return the watch to best buy and get another. I decided to wait a few days and see if the IMEI number would pickup and sure enough it did through the Samsung wearable app without the need for CS. I wonder if T-Mobile just has not received the latest updates from Samsung about recently produced devices and their IMEI numbers (just a guess. Maybe I am wrong). This happened to me before when I has bought the first Sony Ericson phone that came with BT. Give it a few days and try again when on a strong T-Mobile signal.
Unfortunatly, that was not the case. I just heard today that they are having issues activating Apple and Samsung watches. I bought a watch directly from Sprint and they still could not get it working. The store has a ticket open with sprint and another with samsung to see if they can get it wokring but so far, 2 watches are not working.
Just got the call from Sprint/Tmo. They give up, even on the watch that they sold me. They are unable to activate the watch on my account. This was almost 10 hours in the store and another 5 hours working with Samsung to get it tested and then agree to take the one I bought on Samsung.com back without a charge. My options are now to buy one that has no LTE or keep the one from Sprint and hope that they will one day be able to get it working. Anyone got a good Sprint store near them in So Cal that might have better techs?
For any one still searching, Verizon and LTE problems on Wacth 4 are huge. I bought my watch new and as of Nov-Dec 2022 this issue is quite bad. 3 times the watch was sent to Samsung itself for repair. They replace the LTE chip the first time, and the main board the second time (who knows if they really did it ! ). 3rd time they tried to fix, and then I requested a full refund. They me back the original retail price. However, it was 2 months of daily agony talking to Verizon and talking to Samsung, sending the watch multiple times etc.
There is a large thread on Verizon forum on the LTE activation problems. The Samsung Watch 4 Classic is having these LTE problems across the spectrum.....it is a lottery depending what works and what doesn't.
Interestingly, I went back to Watch 3 and it did everything instantly on my phone. Go figure !
Poor Reception from wifi and mobile network too .. I used to get 45 mbps from the same room and from same chair sitting position with my oneplus 7 pro .. now I hardly get 1 or 2 mb .. some times even disconnect ..
I never faced this issue while I was on oneplus 7 pro for 3 years on same router and network ..
I bought my moms iqoo z3 phone for testing .. it even getting 45mbps but my s22 ultra only 2-3 mbps ..
expect this reception I am really happy with the phone .. its very productive <3
I can't change my phone plz let me know if you have any solutions .. I tried resetting etc none solved my issue
after positing regarding this on some fb group I came to know many s22 ultra users facing this issue .. Are you facing the same as well ?? Please let me know below
1) do you have a metal hands?
2) is your hands covered by golden powder?
3) whats is your case?
4) wanna share a wifi scanner app screenshot with us? we are not a mindreaders
Personalgroups said:
Poor Reception from wifi and mobile network too .. I used to get 45 mbps from the same room and from same chair sitting position with my oneplus 7 pro .. now I hardly get 1 or 2 mb .. some times even disconnect ..
I never faced this issue while I was on oneplus 7 pro for 3 years on same router and network ..
I bought my moms iqoo z3 phone for testing .. it even getting 45mbps but my s22 ultra only 2-3 mbps ..
expect this reception I am really happy with the phone .. its very productive <3
I can't change my phone plz let me know if you have any solutions .. I tried resetting etc none solved my issue
after positing regarding this on some fb group I came to know many s22 ultra users facing this issue .. Are you facing the same as well ?? Please let me know below
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Click to collapse
I have problems with the mobile reception on my S22 Ultra on Vodafone UK.
I am trying to find out the correct firmware for my provider and to flash it without resetting my phone.
What router do you use, check its settings. Does mobile reception improve when you are outside?
You are using exynos right?
My wife's first S22 Ultra had horrible connection. Most times she couldn't receive or make any calls. That went on for about 2 months. Went back to Tmo and used the warranty and they shipped us another one. The new one works perfectly as it should have.
I would recommend that if you are having connection issues, contact the carrier/customer service and use the warranty,should be a year. In my wife's situation, the connection issue was the beginning of the phone not working at all. Samsung knows about their hardware issue and hasn't addressed it properly. Its a hardware issue
I have not had a issue with reception once since getting this phone from Samsung.. It is on T-Mobile. No issues with my home router either.
avid_droid said:
My wife's first S22 Ultra had horrible connection. Most times she couldn't receive or make any calls. That went on for about 2 months. Went back to Tmo and used the warranty and they shipped us another one. The new one works perfectly as it should have.
I would recommend that if you are having connection issues, contact the carrier/customer service and use the warranty,should be a year. In my wife's situation, the connection issue was the beginning of the phone not working at all. Samsung knows about their hardware issue and hasn't addressed it properly. Its a hardware issue
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Click to collapse
I had S22U half year and from few months I was problems with connection, don't recive messages or messages with trying calls for me in t-mobile Poland.
I put sim card to fold 2 and little smaller but again similar problems, change sim card and again.
Then I change my carrier operator and from 2 months everything works perfect with fold 2.
Now my s22U have girlfriend and too everything works good with her carrier (of course no t-mobile)
In my case issues were with t-mobile. I see a lot opinions who have connection issues have t-mobile and does not matter country.
Goku1992 said:
You are using exynos right?
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Click to collapse
no mate snapdragon edition
US unlocked on TMobile here. I have fantastic reception both on wifi and network.
If you're genuinely getting 1/10th of the speed on your S22U on the same network as other phones, then that sounds like a hardware issue and a warranty replacement.
Personalgroups said:
no mate snapdragon edition
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Click to collapse
Then you need to swap the device. If you had Problems with another Smartphone change your carrier. My snapdragon has very good reception. My exynos has weak singal but its okay use it only as Backup phone