I have a problem with my Neuxs 5.
A month ago i flashed my Nexus on Android L and yesterday i also rooted it.
Then a few hours later it crashes. I don't know why and I can't boot it anymore.
Today i tried to flash it new without a data loss, but the problem is that the apps run all perfectly except for that i can't save anything and could not open the galerie.
But in the settings i can see that there is a memory. Only i can't access on it.
I want the data from the memory, but i don't know how.
I hope you can help me and sorry for my english.
manih98 said:
I have a problem with my Neuxs 5.
A month ago i flashed my Nexus on Android L and yesterday i also rooted it.
Then a few hours later it crashes. I don't know why and I can't boot it anymore.
Today i tried to flash it new without a data loss, but the problem is that the apps run all perfectly except for that i can't save anything and could not open the galerie.
But in the settings i can see that there is a memory. Only i can't access on it.
I want the data from the memory, but i don't know how.
I hope you can help me and sorry for my english.
Click to expand...
Click to collapse
can a file explorer read your sd-card?
chimmychenga said:
can a file explorer read your sd-card?
Click to expand...
Click to collapse
No unfortunately not.
I have the Total Commander
Go back to Kitkat through factory images.
its a very common issue with flashing L, your storage isnt seen because the location changed.
1. you can move everything back manually(your storage is still there, just in another location).
2. or you can flash the factory img for 444 via fastboot.
simms22 said:
its a very common issue with flashing L, your storage isnt seen because the location changed.
1. you can move everything back manually(your storage is still there, just in another location).
2. or you can flash the factory img for 444 via fastboot.
Click to expand...
Click to collapse
+1 and make sure you do a factory reset in the stock recovery
Sent from my SAMSUNG-SGH-I727 using XDA Free mobile app
Thank you guys, but i solve the problem with the nexus root toolkit.
With this toolkit i can make a copy of all data on the phone.
After this i flashed Android L and the IMEI get also back.
Please learn to fix things manually. Toolkits are the root of all evil
Sent from my Nexus 5 using Tapatalk
Related
So after 6 months of perfectly working NON rooted phone, I decided to root my Verizon Galaxy S3. I previously owned a Moto Droid 2 and rooted and had no problems ever. Unfortunately, within hours of a successful root, I made the mistake of downloading ROM manager (since it worked fine on my Droid 2) and tried installing the first listed AOKP custom ROM. It rebooted and did everything that was expected, until it just hung on the boot up screen for over an hour. I then decided to (for better or worse) pull the battery and just boot into recovery. Unfortunately, this brought me to a message from Verizon saying "you are doing bad things, bring your phone to Verizon" (more or less anyway). So I fixed that much by getting the factory image/reboot and installing via Odin. My problem now is it constantly keeps failing/closing android process every minute or so. I can't navigate it long enough to do anything before it fails again and takes me back to lock screen followed by home screen. When I boot to recovery, it says I have no files to restore either, but I KNOWWW for a fact I did a backup through CWM before I did ANYTHING involving any custom ROMs. PLEASE help me! Ask any and all related questions that will help you and I'll do my best to answer them.
Can you check your file system and see if your CWM folder has a backup? It should be Sdcard/CWM or extsdcard/CWM. If not, do you mind flashing another rom or that same rom?
Sent from my SCH-I535 using xda app-developers app
JoeS8705 said:
So after 6 months of perfectly working NON rooted phone, I decided to root my Verizon Galaxy S3. I previously owned a Moto Droid 2 and rooted and had no problems ever. Unfortunately, within hours of a successful root, I made the mistake of downloading ROM manager (since it worked fine on my Droid 2) and tried installing the first listed AOKP custom ROM. It rebooted and did everything that was expected, until it just hung on the boot up screen for over an hour. I then decided to (for better or worse) pull the battery and just boot into recovery. Unfortunately, this brought me to a message from Verizon saying "you are doing bad things, bring your phone to Verizon" (more or less anyway). So I fixed that much by getting the factory image/reboot and installing via Odin. My problem now is it constantly keeps failing/closing android process every minute or so. I can't navigate it long enough to do anything before it fails again and takes me back to lock screen followed by home screen. When I boot to recovery, it says I have no files to restore either, but I KNOWWW for a fact I did a backup through CWM before I did ANYTHING involving any custom ROMs. PLEASE help me! Ask any and all related questions that will help you and I'll do my best to answer them.
Click to expand...
Click to collapse
2 questions: Which factory image did you use to restore (link to thread)? Did you change the default backup location in CWM (ie, did you backup to the external sd or the internal - internal is default)?
There is a file in both extsdcard and sdcard with clock work mod back up. I did manage to factory reset and re root, so phone is functional again, just with none of my apps or settings. I have a feeling I'm going to need to un root in order to re receive my JB update too?
Sent from my SCH-I535 using xda app-developers app
Didn't unlock bootloader?
I don't know for sure. I unzipped SU plus bootloader file exactly as specified in forums/video. Had no problems until I tried installing that ROM through ROM manager. And forgive me for trying that. I hadn't rooted in over a year. But main problem now is just that I want to recover how my phone was ie settings and set up if possible.
Sent from my SCH-I535 using xda app-developers app
JoeS8705 said:
There is a file in both extsdcard and sdcard with clock work mod back up. I did manage to factory reset and re root, so phone is functional again, just with none of my apps or settings. I have a feeling I'm going to need to un root in order to re receive my JB update too?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
How big are those 2 folders?
One is 4.82 gb...so I'd think there has to be a file in there.
Sent from my SCH-I535 using xda app-developers app
JoeS8705 said:
One is 4.82 gb...so I'd think there has to be a file in there.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
That sounds about the right size for a backup. When you go into CWM and do the restore (or restore from external - which ever has that folder, you didn't say) it doesn't show a backup?
What version of CWM are you running?
It's version CWM6023touchvzw.tar.md5. And it's on the external. But no matter which option of restore I choose in the recovery boot, it says file not found.
Sent from my SCH-I535 using xda app-developers app
JoeS8705 said:
It's version CWM6023touchvzw.tar.md5. And it's on the external. But no matter which option of restore I choose in the recovery boot, it says file not found.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Maybe after all that flashing and Odin-ing your recovery install got wanked, somehow.
Let's try this: it will re-install the latest CWM, clean and then let's see if it'll recognize your backups.
http://www.clockworkmod.com/rommanager/
download the touch image for the d2vzw (or just click here)
put that in the root of your internal sd card.
Open up terminal emulator on your phone and type the following:
Code:
su
dd if=/sdcard/recovery-clockwork-touch-6.0.2.3-d2vzw.img of=/dev/block/mmcblk0p18
reboot recovery
(partition 18 is your recovery partition)
That'll push the known good CWM to your recovery partition and boot you into it. It won't mess with any sort of data anywhere else on the phone.
Alright, thanks. I'll give this a try after I get back home from work.
Sent from my SCH-I535 using xda app-developers app
recovery
JoeS8705 said:
So after 6 months of perfectly working NON rooted phone, I decided to root my Verizon Galaxy S3. I previously owned a Moto Droid 2 and rooted and had no problems ever. Unfortunately, within hours of a successful root, I made the mistake of downloading ROM manager (since it worked fine on my Droid 2) and tried installing the first listed AOKP custom ROM. It rebooted and did everything that was expected, until it just hung on the boot up screen for over an hour. I then decided to (for better or worse) pull the battery and just boot into recovery. Unfortunately, this brought me to a message from Verizon saying "you are doing bad things, bring your phone to Verizon" (more or less anyway). So I fixed that much by getting the factory image/reboot and installing via Odin. My problem now is it constantly keeps failing/closing android process every minute or so. I can't navigate it long enough to do anything before it fails again and takes me back to lock screen followed by home screen. When I boot to recovery, it says I have no files to restore either, but I KNOWWW for a fact I did a backup through CWM before I did ANYTHING involving any custom ROMs. PLEASE help me! Ask any and all related questions that will help you and I'll do my best to answer them.
Click to expand...
Click to collapse
COuld you possibly link the file you used to get back to stock? i resently tried to root my device and it won't start.
No problem. Once again, I'm at work. I'll post it when I get home though.
Sent from my SCH-I535 using xda app-developers app
SOLVED! see solution in the first comment.
I really need some help...
I installed manually 4.4.1 version using this guide: http://forum.xda-developers.com/showthread.php?t=2523217
(I am having a rooted device with TWRP without any modifications or deletions - used section B)
after the install successfully worked, i chosed to wipe. it was stuck and i used the powerbutton to reload device.
when the device turned on it used emulated storage which means no imei and no efs.
using the twrp (in recovery mode) i can see my full data and efs files.
when i am trying to rewipeqinstall update i get this error: "E:/Unable to mount /cache"
please help me.
hbhc123 said:
I really need some help...
I installed manually 4.4.1 version using this guide: http://forum.xda-developers.com/showthread.php?t=2523217
(I am having a rooted device with TWRP without any modifications or deletions - used section B)
after the install successfully worked, i chosed to wipe. it was stuck and i used the powerbutton to reload device.
when the device turned on it used emulated storage which means no imei and no efs.
using the twrp (in recovery mode) i can see my full data and efs files.
when i am trying to rewipeqinstall update i get this error: "E:/Unable to mount /cache"
please help me.
Click to expand...
Click to collapse
Do not turn the device off while clearing the cache.
Reboot to recovery, go to TWRP settings and enable rm -rf option, go back and wipe the cache/dalvik. If THAT doesn't work, you will need to flash the cache.img from the factory image found here http://forum.xda-developers.com/showthread.php?t=2513701
After you do that, make sure you have the latest version of TWRP installed (2.6.3.4) If you don't you can also choose to install that via ADB before clearing the cache.
Synyster06Gates said:
Do not turn the device off while clearing the cache.
Reboot to recovery, go to TWRP settings and enable rm -rf option, go back and wipe the cache/dalvik. If THAT doesn't work, you will need to flash the cache.img from the factory image found here http://forum.xda-developers.com/showthread.php?t=2513701
After you do that, make sure you have the latest version of TWRP installed (2.6.3.4) If you don't you can also choose to install that via ADB before clearing the cache.
Click to expand...
Click to collapse
First of all - thanks for help.
already tried the rm -rf option unsuccessful.
2 question before I'm starting the flash process:
1. Is there a way dumping the efs folder to my computer before?
2. is this the command i should use: "fastboot flash cache C:/image-hammerhead-krt16m/cache.img"?
thanks a lot.
hbhc123 said:
First of all - thanks for help.
already tried the rm -rf option unsuccessful.
2 question before I'm starting the flash process:
1. Is there a way dumping the efs folder to my computer before?
2. is this the command i should use: "fastboot flash cache C:/image-hammerhead-krt16m/cache.img"?
thanks a lot.
Click to expand...
Click to collapse
1. Use TWRP to back up your EFS data if you would like. You won't lose any data by just flashing the cache though. All your apps and everything should still be there.
2. If you installed the drivers correctly and that is the correct directory for the file on your computer, that is right! I put mine on the desktop for simplicity.
clearing cache/dalvik is very slow on N5, I found, and so is resetting the phone in recovery. though the progress bar may not move the process isn't stuck, it's still going on in background.
chi_heng said:
clearing cache/dalvik is very slow on N5, I found, and so is resetting the phone in recovery. though the progress bar may not move the process isn't stuck, it's still going on in background.
Click to expand...
Click to collapse
Flash the newest version of TWRP. The issue is fixed.
Synyster06Gates said:
1. Use TWRP to back up your EFS data if you would like. You won't lose any data by just flashing the cache though. All your apps and everything should still be there.
2. If you installed the drivers correctly and that is the correct directory for the file on your computer, that is right! I put mine on the desktop for simplicity.
Click to expand...
Click to collapse
I have done what you said and it worked perfectly
many thanks!
hbhc123 said:
I have done what you said and it worked perfectly
many thanks!
Click to expand...
Click to collapse
No problem! Glad you got it taken care of.
What should one do if fastboot flash cache doesnt fix it? im having same issue and i have tried restoring stock, flashing cache, etc. still no imei showing in settings and sim doesnt get reconized. Hangouts fc, google search fc and i cant access sd card in windows or the phone.
any one else
benbailey84 said:
What should one do if fastboot flash cache doesnt fix it? im having same issue and i have tried restoring stock, flashing cache, etc. still no imei showing in settings and sim doesnt get reconized. Hangouts fc, google search fc and i cant access sd card in windows or the phone.
Click to expand...
Click to collapse
I guess me and you are screwed I tried every suggestion on the forums but nothing works I'm just gonna RMA mine and pray that Google doesn't say its my fault I wish someone could help us I gotta send mine off as fast as possible im already looking at two weeks minimum for the RMA so every day I wait is just more time I won't have a phone thanks
ddloco said:
I guess me and you are screwed I tried every suggestion on the forums but nothing works I'm just gonna RMA mine and pray that Google doesn't say its my fault I wish someone could help us I gotta send mine off as fast as possible im already looking at two weeks minimum for the RMA so every day I wait is just more time I won't have a phone thanks
Click to expand...
Click to collapse
yeah i have a rma out for mine. Luckly i have a spare phone (its a damn $15 go phone) but mine is already shipped. biggest issue is the $440 is tied up in my account until they get the bad phone back. basically i would suggest to anyone that if they are going to flash a rom first thing they should do is back up their efs to their pc and also some sort of could (dropbox, drive, mega, box, etc).
benbailey84 said:
yeah i have a rma out for mine. Luckly i have a spare phone (its a damn $15 go phone) but mine is already shipped. biggest issue is the $440 is tied up in my account until they get the bad phone back. basically i would suggest to anyone that if they are going to flash a rom first thing they should do is back up their efs to their pc and also some sort of could (dropbox, drive, mega, box, etc).
Click to expand...
Click to collapse
Well in our case I have my efs on my PC from weeks ago restoring it doesn't fix whatever the ROM changed lol
UPDATE: 07-04-14 5:25pm EST:
I was able to get all my data off using a mac. I re-flashed Purity ROM after doing a full wipe. I have now re-installed all most of my apps and have begun normal use. For now this is resolved hopefully I have no further issues. Thanks for the response @Kreateablaze Much appreciated.
So here is a brief history about what I did and what I am experiencing. I am pretty much a newb here so please be gentle and excuse my ignorance.
Just in case you don't want to read my book below:
TLDR: rooted phone, Installed TWRP, installed Purity Rom, system failed hardcore, cant get data off my phone because explorer crashes. I just want to get my data off so I can re-install a ROM or just flash back to stock and re-lock the bootloader.....
-Unlocked bootloader, rooted, and installed TWRP using "Wug's Nexus Root Toolkit"
(just want to give props to any one involved in that tool, it is an amazing tool and worked flawlessly!)
-After running the toolkit, I was successfully rooted and running TWRP.
-I ran a back up using TWRP. Is that what is referred to as a "Nandroid" back up?
-After running this back up I installed "Purity ROM"
-For the first 24 hours everything was fine.
-I had to reboot my N5 due to an app that was acting up and a reboot usually cleared up the issue if force stopping didn't. (an app I used before rooting and I knew how to fix the issue I was having, I don't think this is related to my issue.)
-After rebooting the phone, I was faced with a pop up stating something along the lines of android UI has stopped working. I clicked okay, unlocked the phone it flashed black with my home screen icons and everything went back to normal. I rebooted the phone again just to make sure that was a one time fluke. This time The phone was in an endless crash cycle. Every process I could think of was crashing non stop the phone was unusable. I did some research and found something that said to go into TWRP and run a permissions repair.
-After running permissions repair my phone booted back up and was working relatively okay.
-After the repair rebooting my N5 results in that same UI crash I got the first time. BUT the phone is usable, and that process never crashes again unless I reboot.
-After running that permissions repair some of my apps disappeared. Trying to re-install them results in a -24 error. I got a few of them to re-install by clearing related data in data/data folder. A few of my apps refuse to re-install even though there is no trace of the data in the data/data folder.
-Another issue I am having after all of this is that I can NOT pull any data off of the phone. I plug it in, Windows recognizes the phone but it takes about 10-15 minutes to load the folder structure. I am then unable to copy any of the data off of the phone. Explorer crashes and I cant get the data off. UPDATE: I was able to get the data of the phone by using a friends Mac. I will post an update with some more info.
-I need to get my data off the phone before I can continue but am unable to. Any help would here would be greatly appreciated.
-Also if any one knows a more stable ROM with a similar feature set to Purity that is fast, has good battery life and isn't packed to the gills with features tht may one day cause more issues that they are worth. Please let me know.
Thanks in advance for any help you guys may be able to offer me.
Well I'm not too sure what your issue could be, but purity is one of the most stable roms on here... Have you looked in the purity thread for posts saying the same thing happened? I highly doubt it is the rom.
Sent from my Nexus 5 using xda app-developers app
Kreateablaze said:
Well I'm not too sure what your issue could be, but purity is one of the most stable roms on here... Have you looked in the purity thread for posts saying the same thing happened? I highly doubt it is the rom.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I would definitely agree that something went wrong rather than the ROM being unstable..... Any idea about how to get my data off the phone. at this point that is my main concern so I can re-flash purity....
basik17 said:
I would definitely agree that something went wrong rather than the ROM being unstable..... Any idea about how to get my data off the phone. at this point that is my main concern so I can re-flash purity....
Click to expand...
Click to collapse
I'm not too sure, I never had to get the data off my phone using a computer, always just used titanium backup. Maybe try reflashing purity, just wipe cache not any data.
Sent from my Nexus 5 using xda app-developers app
Kreateablaze said:
I'm not too sure, I never had to get the data off my phone using a computer, always just used titanium backup. Maybe try reflashing purity, just wipe cache not any data.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Thanks for your response. I was able to get my data off using a friends Mac... I am going to reflash Purity and see how things go. If they dont go well I may go back to stock. I never seem to have good luck with these things...
Ok,, This is what happened
I was in stock 4.1.2 and installed Custom ROM,, since that I felt lost few of photos and videos. I didn't feel good with that Custom ROM so I installed back to stock 4.1.2 and automatically upgraded to 4.2.2. And since that I lost greater than before. I used many recovery software to recover my lost but I had nothing. I decided back to 4.1.2 but something worse happened,, 3/4 of my video and gallery disappear,, :crying::crying::crying:
Perhaps someone know what should I do or anyone had same experience like me?
# Sorry for my bad english :fingers-crossed:
Anyone?
Sent from my GT-I9100 using xda app-developers app
prince_jihad11 said:
Anyone?
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
some idk about that but in my case I lost all of my data including all the movies i copied in my tab.. After checking sd card throughly using CWM recovery i managed to find out that every thing was there but flashing a new rom mounted a new partition kinda thingy lol old data was saved as SDcard/data but after the flash new data was saved as SDcard/0/data and i couldnt find any way to access the old data.. I had to format the sdcard completely using CWM to get back the space taken by my old data though...
Any one?
Kiyani said:
some idk about that but in my case I lost all of my data including all the movies i copied in my tab.. After checking sd card throughly using CWM recovery i managed to find out that every thing was there but flashing a new rom mounted a new partition kinda thingy lol old data was saved as SDcard/data but after the flash new data was saved as SDcard/0/data and i couldnt find any way to access the old data.. I had to format the sdcard completely using CWM to get back the space taken by my old data though...
Click to expand...
Click to collapse
Thanks for your reply.. so, there's no way to get our old data? I'm sure my data was not lost.. but hidden somewhere just like you said. Because my remain storage's memory was not increase (constant) since my data lost.. is it happen in tablet device only? Because I never face this case expect in tablet device
Sent from my GT-I9100 using xda app-developers app
prince_jihad11 said:
Thanks for your reply.. so, there's no way to get our old data? I'm sure my data was not lost.. but hidden somewhere just like you said. Because my remain storage's memory was not increase (constant) since my data lost.. is it happen in tablet device only? Because I never face this case expect in tablet device
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
You're welcome I'm always happy to help.. Well the problem is I couldn't find any way to recover the old data... so was forced to completely format my tab using CWM recovery to get back the space of almost 6 GB taken by my old data.. if you can somehow get back to the old partition then it might be possible to get it back but sadly i wasn't able to find anything on the net though.. BTW it didn't happened again though so far and yes you are right it only happened on my tab... I flashed new ROMs multiple times on HTC desire C and Samsung Galaxy Y DUOS but this never happened..
Hello XDA,
I would like some help. I made a mistake with installing system.img via fastboot and it was the wrong file so I tried to abort it. Then I installed the good system.img but now google now launcher crashes and all the contacts and the whole homescreen is gone etc. I could see the devices a minute ago with all the files on pc, but now not. Strangely I could get in the folders of the phone but they were all empty, but it was still shown there was 500mb free as before. Any ideas how to recover all of his files, whatsapp etc and recover the phone. Can't find a fast solution. But my brother has to leave soon so i need a quick fix where I can still keep his files.
Thanks in advance!!
Phone is on android 4.4, I was trying to make everything stock aigain to update to 4.4.2 and then 5.0
This might not work at this point, but try flashing all the images except userdata.img
Sent from my Nexus 9 using XDA Free mobile app