[Q] Good for Enterprise App Issues - Nexus 5 Q&A, Help & Troubleshooting

Hi,
I use Good for Enterprise for accessing my work emails on my Nexus 5. Ever since the recent update of the app, i am facing a strange problem. As soon as I start the app, the phone starts to heat up and lose battery life at a fast clip. The only way to stop it is to restart the phone. Then the temperature slowly comes down and the phone is usable again. The heat is concentrated near the camera lense at the back.
Have anyone of you ever faced a similar problem? Please help. I am stumped.
regards,
Shuvabrata

Related

[Q] Random Freezing. HELP! Advice Needed

Hello All,
I am new to this forum. I bought my sensation about two weeks ago. When I was getting into my car one day, the phone slipped out of my shorts and fell, with the screen hitting the concrete. The screen and everything was intact, the phone was only lightly scratched.
Recently, however, my sensation has occasionally been freezing. Its strange because it does not occur in an app. It only occurs when I am scrolling through the homepages or going through the full list of apps. It usually begins working again by itself after about a minute or so. I have done a factory reset, and this problem has reoccurred, just once. The issue only occurs maybe once every few days and isnt that big of a problem. I just have a few questions.
Is this problem most likely software related? Im not sure if it only started happening after I dropped the phone, but it seems to me like this is software related?
Is there anything I can do to fix it? Will the OTA update (if tmobile does it) fix the problem?
Finally, what I am most worried about: is there any possibility (or is it likely) that my phone's condition might worsen later on down the road???
I would like to hear any advice you guys have. Is there anything other than a reset that might be able to fix the problem?
abdelraziq93 said:
Hello All,
I am new to this forum. I bought my sensation about two weeks ago. When I was getting into my car one day, the phone slipped out of my shorts and fell, with the screen hitting the concrete. The screen and everything was intact, the phone was only lightly scratched.
Recently, however, my sensation has occasionally been freezing. Its strange because it does not occur in an app. It only occurs when I am scrolling through the homepages or going through the full list of apps. It usually begins working again by itself after about a minute or so. I have done a factory reset, and this problem has reoccurred, just once. The issue only occurs maybe once every few days and isnt that big of a problem. I just have a few questions.
Is this problem most likely software related? Im not sure if it only started happening after I dropped the phone, but it seems to me like this is software related?
Is there anything I can do to fix it? Will the OTA update (if tmobile does it) fix the problem?
Finally, what I am most worried about: is there any possibility (or is it likely) that my phone's condition might worsen later on down the road???
I would like to hear any advice you guys have. Is there anything other than a reset that might be able to fix the problem?
Click to expand...
Click to collapse
I believe it's the software (sense 3.0) Try changing your home screen. I don't get issues like this since I've changed my homescreen. Try Launcherpro or Go Launcher
do you think that dropping my phone has anything to do with it? Also, do you think it might get worse over time?
Thanks
I dont think it has to do with ur phone dropping...
The random freezes/ force closes/ re-boots seem to be a problem.. wait for the s-off and then some solid custom roms Should fix it all..
abdelraziq93 said:
do you think that dropping my phone has anything to do with it? Also, do you think it might get worse over time?
Thanks
Click to expand...
Click to collapse
I use to think that that's a problem with phones.. but I don't think it actually does has anything to do with the phone acting up, unless it was dropped in a pool.. but otherwise, it's just the software.. sense 3.0 seems really buggy on mines.

[Q] Overheating when using navigation & loading?

Hi everybody, hopefully my problem hasnt been posted yet.
I am from germany, so I am using Navigon Software for Navigation. Some users reported this problem too, but I dont know if its Software or hardware related.
When I use Navigon while charging the phone it takes about 15minutes, the Phone gets freaky hot around the camera and the status LED flashed red-green-red. The accu temperature is shown as 50 °C (i thinks thats the maximum before the phone trys to save itself by stopping the charge)
Has anyone similar problems? Would you suggest a software problem? My old Desire gets pretty warm too, but not so hot that it goes into save mode.
Todays the last day I can return the phone without amazon questioning anything (14th day). So what should I do?! Its not that I use navigation and charging all the time, but it just sucks.
It shouldn't get that hot no, I'd send it in.

Android 4.4.2 Improvements...?

Hi. I want to buy the new Nexus 5 from Google/LG and i want to ask about the Android 4.4.2 update.
I have read that there were issues (again similar to the Nexus 4) that there were occasional wifi signal dropouts, weak speakers, screen quality and the camera.
Has these problems been resolved with the update?
Please advice. Thanks.
The sound of the speaker is average! It's a hardware thing, no software update can change it.. If you want some boost, you will need to root it and install a sound mod like Viper4android...
No wifi signal dropouts here. Whaatttttt??? The screen on this beast is a real BEAUT!
The camera is pretty good and can manage decent shots.
gino_76ph said:
Hi. I want to buy the new Nexus 5 from Google/LG and i want to ask about the Android 4.4.2 update.
I have read that there were issues (again similar to the Nexus 4) that there were occasional wifi signal dropouts, weak speakers, screen quality and the camera.
Has these problems been resolved with the update?
Please advice. Thanks.
Click to expand...
Click to collapse
Never had wifi problem, speaker is easily fixed and they addressed it in 4.4.2, my screen is perfect, and my camera is perfect.
This nice man made a volume boost mod http://forum.xda-developers.com/showthread.php?t=2532788
and this nice man made a camera mod http://forum.xda-developers.com/showthread.php?t=2516061
As i have mentioned in my other thread i'm not into modding or rooting as for me its too technical and i would rather air my complaints (and suggestions) to Google et al and wait for the official updates be it minor or major.
This is my 2nd-ever Nexus phone. The other one being the Nexus 4 and i didn't like it as there were just too many issues and problems hardware-wide and also software.
I would like to give this phone a chance and i hope the unit i got from Carphone Warehouse is free from hardware "abnormalities" and problems as they don't offer refunds anymore and only just exchange.
I heard after the 4.4.2 update there were still issues with the camera like it tends to over compensate or over saturate in some instances. The contrast algorithim (or whatever they call it) was tweaked but somewhat of a hit n' miss depending on the time of the day. True?
Also, how's is the shutter lag? (i.e. in-between shots) Is it a lot faster now than the N4? My old Galaxy S3 and my current iPhone 5C has an almost zero shutter lag which will benefit me.
gino_76ph said:
As i have mentioned in my other thread i'm not into modding or rooting as for me its too technical and i would rather air my complaints (and suggestions) to Google et al and wait for the official updates be it minor or major.
This is my 2nd-ever Nexus phone. The other one being the Nexus 4 and i didn't like it as there were just too many issues and problems hardware-wide and also software.
I would like to give this phone a chance and i hope the unit i got from Carphone Warehouse is free from hardware "abnormalities" and problems as they don't offer refunds anymore and only just exchange.
I heard after the 4.4.2 update there were still issues with the camera like it tends to over compensate or over saturate in some instances. The contrast algorithim (or whatever they call it) was tweaked but somewhat of a hit n' miss depending on the time of the day. True?
Also, how's is the shutter lag? (i.e. in-between shots) Is it a lot faster now than the N4? My old Galaxy S3 and my current iPhone 5C has an almost zero shutter lag which will benefit me.
Click to expand...
Click to collapse
Rooting and stuff is not technical at all, it requires little to no knowledge. Just read the guide threads..
My belief is that if i mod or root a device the warranty will be void and that i cannot "un-root" it again. My other worry is the rooting procedure might introduce bugs or even viruses. That's my belief. Again, i could be wrong.
I still would go to the normal route i.e. waiting for official updates based on end-user comments/complaints/issues/suggestions which i do every now and again till Google and those other OEM's realise things.
gino_76ph said:
My belief is that if i mod or root a device the warranty will be void and that i cannot "un-root" it again. My other worry is the rooting procedure might introduce bugs or even viruses. That's my belief. Again, i could be wrong.
Click to expand...
Click to collapse
Hi,
You can unroot and go back to stock: http://forum.xda-developers.com/showthread.php?t=2513701.
As for viruses and bugs, it's not the root that can cause that but more what you will do after rooting your device... There is no bug, at least no more than a non rooted device, with only rooting your device. It's only if you modify some files system, flash something not stable, or the wrong file and so on. If you install a "crappy" or cracked app with root access (and allow it without know what it does), yes maybe you can encounter some bugs or viruses. It's on the user side...
I have not rooted my phone and it's perfect, i have no complaints whatsoever. I keep refraining myself from rooting tho because of gravitybox, my geeky side keeps telling me to root but i don't right now because i don't need it, but i will definitely do it after a year or something (knowing myself).
gino_76ph said:
My belief is that if i mod or root a device the warranty will be void and that i cannot "un-root" it again. My other worry is the rooting procedure might introduce bugs or even viruses. That's my belief. Again, i could be wrong.
I still would go to the normal route i.e. waiting for official updates based on end-user comments/complaints/issues/suggestions which i do every now and again till Google and those other OEM's realise things.
Click to expand...
Click to collapse
When using Fastboot and ADB its commands so there is no chance of bugs or viruses.modding is what XDA is all about.
Sent from my Nexus 5 using Tapatalk
I could maybe try rooting my device one day. But until then i'm happy with normal updates.
I have been reading about the "fiasco" of 4.4.1 and i just think that Google sometimes don't listen to end-user complaints too quickly and they would rather sit back and wait till the complaints are a mountain high (with the same issues attached to it) until they act.
I used my N5 for a week, stock and unrooted. I had absolutely no problems with it. I got used to the screen after a day and never really complained about it. I even think it's the best screen so far, especially outdoors. Zero wifi signal drops. My phone speakers wake me up using the alarm clock. Camera can produce excellent photos; take a look inside the picture thread. It's really just the feature-itch that kept me flashing custom roms.
Sent from my Nexus 5 using Tapatalk
ej8989 said:
I used my N5 for a week, stock and unrooted. I had absolutely no problems with it. I got used to the screen after a day and never really complained about it. I even think it's the best screen so far, especially outdoors. Zero wifi signal drops. My phone speakers wake me up using the alarm clock. Camera can produce excellent photos; take a look inside the picture thread. It's really just the feature-itch that kept me flashing custom roms.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Sorry i can't find the picture thread.
gino_76ph said:
Sorry i can't find the picture thread.
Click to expand...
Click to collapse
Hi,
Here: [PHOTOS] Post Your Pictures and Videos...
ej8989 said:
I used my N5 for a week, stock and unrooted. I had absolutely no problems with it. I got used to the screen after a day and never really complained about it. I even think it's the best screen so far, especially outdoors. Zero wifi signal drops. My phone speakers wake me up using the alarm clock. Camera can produce excellent photos; take a look inside the picture thread. It's really just the feature-itch that kept me flashing custom roms.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I have been hearing somewhat conflicting comments that the 4.4.2 camera still has more space for improvements. It can sometimes bring oversaturatedness, greyness, haziness and still weak in the low-light department.
Another issue i heard is the battery seems still not convincingly and dramatically improved from the last time. 3G & 4G signal seems also not perfect. What i mean is if the phone comes from a 3G to a 4G area the phone either reboots itself, turns itself off or would take time to "reconfigure" its software to know that its in a strong 4G signal. Am i making sense?
Is there any truth to this?
gino_76ph said:
Is there any truth to this?
Click to expand...
Click to collapse
Not with respect to my phone.
Still somewhat not convinced. There are still some known issues with 4.4.2 i heard. I'm not too worried about the camera as i believe it is much improved but my other main concern is the battery life.
Some are saying that the "Android system" (or the OS) is the culprit. I'm not an engineer but is it because of maybe the way the OS works or something. I also heard that there are random wifi crashes, phone just turns off by itself and when the phone is actually asleep it drains a lot and then the battery heats up, etc.
I'm sorry to be bringing this issues up buy you hear and read this online and it seems credible. If more than 1 person have been complaining the same thing surely there is truth to the issue.
5Hi,
In my opinion stop the "I heard someone" or "some are saying" and jump the train...
4.4.2 is way better than 4.4/4.4.1 (and yes I ran stock rom in the past ).
About Android usage in battery stats is already discussed here, I mean in this Q&A forum, I have not it, like almost 90% (or more) users, it's on the user side (whatever some other users tends to think). It can happen on 4.4/4.4.1 too... but since a minority of users are still on this version and the updates have been quick, nobody still speak about it.
Wi-Fi crashes, phone turn OFF by itself (on full stock?) it's also a very large minority on stock (I would say never), it could be due to the user too, no?
High battery drain in idle-> mostly user side (rogue app for example). Ans so on...
Don't mixe what your read about some problems between stock rom and custom rom/kernel/mods...., in my opinion (and I'm not alone) all you read is nothing, biased feedback due to some users who don't know how use their phones, install xx and xy apps and after that they are complaining about battery life, bugs and so on
Battery heat (or CPU?), what is heat for you or for the guy who said that? I any case there is thermal throttle to prevent any dammage and you are running a quadcore CPU (with a max CPU freq at 2,26 GHz ) enclosed without thermal cooling so in certain circumstances expect some heat...
If you are not still convinced, hum... don't do anything
Test and see by yourself, sometimes it will be better than read something here and there... . I'm not saying that you are "reported" is false but nonestly it's mostly ******, at least like I said it's not about 4.4.2 itself but user side.
That being said you seem a user easily influenced by some things read or heard here and there, maybe you'll be more influenced by the replies in your thread
gino_76ph said:
Still somewhat not convinced. There are still some known issues with 4.4.2 i heard. I'm not too worried about the camera as i believe it is much improved but my other main concern is the battery life.
Some are saying that the "Android system" (or the OS) is the culprit. I'm not an engineer but is it because of maybe the way the OS works or something. I also heard that there are random wifi crashes, phone just turns off by itself and when the phone is actually asleep it drains a lot and then the battery heats up, etc.
I'm sorry to be bringing this issues up buy you hear and read this online and it seems credible. If more than 1 person have been complaining the same thing surely there is truth to the issue.
Click to expand...
Click to collapse
I have not experienced any of these issues when I was on stock for a week. I suggest you go buy the nexus 5 and return it if you don't like it then try the G2 if you really want amazing battery life. But I assure you, once you experience Nexus, you'll go back to Nexus.
Well, for one thing i had a Nexus 4 and i had to return/sell it because of so many issues. And those same issues have again cropped-up in the stock Nexus 5 4.4/4.4.1/4.4.2. Sounds familiar?
Yes it's true it "could be" a minority who have the same issues but its STILL a minority and its STILL the same issues. It's either the users fault or the phone itself. Yes it could be malicious/battery-draining apps or a ROM that has some bugs, etc. But in the past 6 months i have not heard of a "minority" of HTC One or Galaxy S3/S4 users that have the same issues. Have you? It does tell you something about how the phone was made and how Google pushes its updates.
I know and i'm well aware that the only thing to do is to actually try one. But what if if i try one, got the same problems, do a factory reset, still same problems, have to return/sell the thing and so on. Its such a hassle. That is why i am looking for answers and reviews/comments here. And i truly appreciate all your insights. I really do.
Call me fuzzy or overly-careful. I'm not looking for a "perfect" Google Nexus phone. I just want a phone (and Android phone as such) that works.
Again, as i said i'm not overly worried about the camera because a phone camera can & will never replace a proper one.My other concern is the 4.4.2 battery life. My Nexus 4's battery life was near atrocious. Could not tell you how long (or short) it's battery life is thats is why i got rid of it. But if a number of issues come up with the same battery life issue and battery getting warmer then am i to worry?
My typical day is get up at 6AM, remove the charger on my phone (if it was charged overnight), turn it off or turn the wifi off whilst i have my shower, get on the bus and the train, turn on my mobile data then checking the morning news/weather/notes/Twitter, get on to my work and keep my mobile data (and everything else like wifi, bluetooth, NFC...you know) turned off, turn on my data again for my 30-minute lunch and turn it off when back to my afternoon shift, going back home i listen to some music (a typical journey lasts around 45 minutes) whilst at the same time checking out some tech news on Appy Geek, when i'm at home i turn off my mobile data and connect to my home wifi (kept On till until i wake up again the next morning) whilst in-between supper & shower & bed i check Twiiter again, Instagram, couple of Youtube videos, email, playing a game which would last maybe 30-60 minutes max and that's it. I sleep around 11PM and wake up again around 6AM.
My questions are:
1. Anything to worry about the battery life?
2. Is it wise to install a "battery saving" app on the Play store?
3. Will heat be a factor on my "typical" day on draining my battery life?
4. Is it true the battery life improves after a couple of charges?
The area where i live, where i travel and my work place hasn't got a strong 4G signal. I have no problems with my home broadband/wifi as i typically have a very fast and stable connection. So...
5. Will the phone picking up 3G & 4G signal (switching back & forth and re-initializing again and again) be a factor in a battery drain?
6. What tips can you advice me on how to save battery life on my Nexus 5?
Thanks peeps.
gino_76ph said:
Questions below
Click to expand...
Click to collapse
1. Anything to worry about the battery life?
Based on how you use your phone, not really. Unless there's a hardware defect.
2. Is it wise to install a "battery saving" app on the Play store?
For me, no. I once tried one and it didn't help at all. But there's no harm in trying.
3. Will heat be a factor on my "typical" day on draining my battery life?
A few weeks ago I did some heavy gaming for an hour and the phone was really warm, but I still got >5hrs SoT at the end of the day before charging again.
4. Is it true the battery life improves after a couple of charges?
Yes the battery life is somewhat improved; but what I experienced was that it improves when I stay in the same ROM for some days, and I charge it overnight when the battery is less than 5%.
5. Will the phone picking up 3G & 4G signal (switching back & forth and re-initializing again and again) be a factor in a battery drain?
In my opinion (and experience), yes.
6. What tips can you advice me on how to save battery life on my Nexus 5?
Here's a thread you can analyze: Nexus 5 Battery Results

[Q] Front facing camera issue

Hey,
So I cracked my screen, changed it with OEM new parts, and worked great for weeks after the installation.
Now, I'm having camera issues, back camera works fine, but when you switch to front facing camera the app freezes and crashes, and I get cant connect to camera black screen, and at this point the back camera wont work either, if you restart and clear data on camera app the back camera works again, but front facing will never work. Currently, I;m running stock rooted but I've had this issue with rooted custom roms and stock unrooted. I'm not sure if this is related to the screen change or not, but it worked great for weeks after the screen change. and, I;m having the same issue with other camera apps too, no snap chat installed nor any other apps that could conflict.
Any help would be greatly appreciated
Thanks!
I am currently dealing with a similar situation. Did you find anything to help fix the problem?
This is almost certainly due a little piece of tape coming off of the ribbon cable. I happened to solve this by cutting a small piece of scotch tape and wrapping it around the ribbon cable so that the underside of the cable is not making contact with the PCB.
I know this is a super late reply but I hope it can help someone in a similar situation!
Hello. So i had the exact same problem as OP. Got my screen replaced (not by me), but a few days after that i noticed that my camera would freeze when trying to change it to the front facing camera. i had issues with messenger and the normal app. i did a few system restores and even unlcoked and installed custom rooted Roms last night. Still freezing on the front camera.
I'm now positive its a hardware connection issue. Anyone else have this issue? I feel i should open the phone and try to fix it.

Recent problems with wifi, bluetooth, over heating

right now I have been using G4 for a long time.
And many problems start to appear on my phone.
I have got Bluetooth lagging, so sometimes disconnected with my earbud.
I have got no internet on 5G wifi, but 2.4G wifi works fine.
I have overheating problem and battery draining problem.
I want to know what I can do to fix or reduce the problem. Please don't tell me to buy a new one. I know it can be a solution.
Another problem is it only get Android 6.0 and I have att version but I am on Tmobile network.
I also want to know if any 3rd party Rom provides have a 7.0 or 8.0 for that?
Any suggestion can help.
If no way to fix or improve, I will look for a new one.
kevinzhang0528 said:
right now I have been using G4 for a long time.
And many problems start to appear on my phone.
I have got Bluetooth lagging, so sometimes disconnected with my earbud.
I have got no internet on 5G wifi, but 2.4G wifi works fine.
I have overheating problem and battery draining problem.
I want to know what I can do to fix or reduce the problem. Please don't tell me to buy a new one. I know it can be a solution.
Another problem is it only get Android 6.0 and I have att version but I am on Tmobile network.
I also want to know if any 3rd party Rom provides have a 7.0 or 8.0 for that?
Any suggestion can help.
If no way to fix or improve, I will look for a new one.
Click to expand...
Click to collapse
If you google LG g4 boot loops it’s all a common issue. There are fixes like baking it in the oven, taking it apart and redoing to heat sink or whatever. But only actual fix is replace the phone. The G4 is common for hardware failure. Just make sure you backup everything as it wouldn’t be a surprise when it bootloops, usually there’s no bad signs before bootloop but can still happen especially since your having hardware problems.
You’ll need an AT&T sim to update the device. Sorry can’t answer on custom Roms though.
Sent from my iPhone using Tapatalk

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