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Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Kishel Raj said:
Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Click to expand...
Click to collapse
Did you try factory resetting with the code? That should help you! And please post this in the Q&A section henceforth!
Sorry. Moving to Q&A
Thread Moved to Q&A
pls try this *2627*3855#
warning it will erase all user data.. ^^
Sent from my GT-I9003 using xda premium
Thanks.
Funny thing is i tried the reset codes. And only some work. I tried the reset code *2627*3855# . But I get an error saying its a connection probelm or invalid MMI code.
Sorry bangalorerohan. But I am not getting any replies in the Q&A section. I will just continue here for now..
Tell me the method you used to flash the new FW! I will tell you your error!
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Kishel Raj said:
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Click to expand...
Click to collapse
I think you have done everything correctly. Maybe it's a hardware problem because your sd card keeps unmounting. Have you dropped it? They best way is to send it to service center for repair.
Sent from my GT-I9100 using xda premium
reflashing back to froyo
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Kishel Raj said:
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Click to expand...
Click to collapse
play dumb, dont mention you flashed, tell them you tried to update with kies and since then the FW is acting up, you can't make calls anymore etc
Interestingly... i have exactly the same problem. I have had this problem for abt 4 months now and i have tried everything (except sending it back to the repair centre). I don't think its a hardware problem but more of a bad flash somewhere in between.
i have been searching the net for ages for a solution... have yet to find any.
Hi all:
I've got the same problem!!
Has any one a solution? I'm crazy with this.
Why do i keep posting on threads that have already been resolved!!
BassBlaster said:
Why do i keep posting on threads that have already been resolved!!
Click to expand...
Click to collapse
what's been resolved?
Urgent help reqd
randomly my nexus 5 restarted
google came on screen and now only those four animated circles are showing up and the phone doesnt go further
went in bootloader but cant wipe cache, cant format, or anything else from there.
usb debuggng must be off as far as i remember
trying to flash through sdk manager. have downloaded image. but stops at "waiting for device" in cmd and it doesnt go any further than that. even tried doing it manually through cmd.
when the phone is connected it is showing the drivers but it isnt installng and can see the yellow exclamation.
manually downloaded the drivers and tried installing manually but shows drivers are up to date.
uninstalled driver and reinstalled but same issue. it is connected to usb 2.0.
now how do i get it to work?
I have tried all the options i could search for on this forum but none of them solved my issue.
Is the bootloader unlocked?
How do i check that?
Ok got it
It is locked
How do i unlock?
I checked some unlocking bootloader threads but they all require usb debugging to be on.
My phone is not starting at all so i cannot do that
How do i go about it now
Tried nexus root toolkit. It isnt detecting the device.
Unlocking will wipe you device.
Google themselves have a guide on how to flash, not sure why you are using toolkits.
Also, you will wipe your device, if you haven't already. Make sure you have the right drivers, make sure you get the device to come up under "fastboot devices"
Already tried all methods mentioned by google or xda.
If you read my initial post my phone is not getting detected as well but shows installing drivers when connected but the installation fails.
Manually install the correct drivers.
Tried that but i get the error that you already have latest drivers. But its not detecting the phone
Try removing the drivers and reinstalling
Also, try different USB ports and cables.
Did all of that a number of times. Still no luck
Other phones are getting connected and detected just fine.
useruser12 said:
Urgent help reqd
randomly my nexus 5 restarted
google came on screen and now only those four animated circles are showing up and the phone doesnt go further
.
Click to expand...
Click to collapse
Hi all, i have a similar problem
this morning my n5 boots into "optimizing apps", but stops when reach around 15/20 apps and reboot (3 or 4 times)...
Now, only keeps in android animation like useruser12.
I can see my data in TWRP, battery 95%...
I wipe cache/dalvik... nothing
I reflash the kernel (ElementalX 6.17), still nothing
Any ideas?
PS: latest news. After make a backup, I made a factory reset and restore a system-boot-cache partition from old backup. Now the phone boots but i hate lose all my data xD. I want try to solve my problem using my "corrupted" backup for avoid losing data. If that fails, I can always restore this functional backup. Any ideas again?
Used the nexus root toolkit.managed to unlock bootloader but immediately the device reboots and goes into the bootloop again.
Tried the flash stock + unroot function as well which detected my factory image and everything went smooth till it came back to unlocking the bootloader and rebooting the device after that and again went into the bootloop
Though i have installed the drivers, on reboot windows 7 automatically starts installing the mtp usb device driver but fails. Manually downloaded the drivers and installed as well.
Still its not worked and whatever i do it comes back and get stuck at the bootloop.
Any expert can give a solution? Thanks
After unlocking the bootloader, does the bootloader relock when the phone is rebooted? If it does, the memory chip is defective.
Phone doesnt reboot completely.goes into a loop after the google logo and doesnt go further.
If i switch off the phone midway here without it booting up and then restart the bootloader then its locked again.
But what i read was that the process of complete reboot needs to finish and i need to turn on usb debugging. So is it because of that the bootloader locks again?
Anyways, this what im facing
Dalamar666 said:
Hi all, i have a similar problem
this morning my n5 boots into "optimizing apps", but stops when reach around 15/20 apps and reboot (3 or 4 times)...
Now, only keeps in android animation like useruser12.
I can see my data in TWRP, battery 95%...
I wipe cache/dalvik... nothing
I reflash the kernel (ElementalX 6.17), still nothing
Any ideas?
PS: latest news. After make a backup, I made a factory reset and restore a system-boot-cache partition from old backup. Now the phone boots but i hate lose all my data xD. I want try to solve my problem using my "corrupted" backup for avoid losing data. If that fails, I can always restore this functional backup. Any ideas again?
Click to expand...
Click to collapse
Lucky that you could do a factory reset. I wasnt even able to do that from the bootloader.
useruser12 said:
Lucky that you could do a factory reset. I wasnt even able to do that from the bootloader.
Click to expand...
Click to collapse
Sorry, i did it via TWRP.
If the bootloader relocks itself upon reboot, it's the memory chip that is damaged.
I have the US 32gb unlocked version. Tried to do the downgrade to install CM using the method mentioned several times that changes the version from a command put in twrp.
First I unlocked bootloader, then installed twrp, then did the command line thing to lower the fw version, then put the v1.12 firmware on zip then rebooted to install.
Well, the install failed so I decided to stop there and try to put everything back to stock by using the latest ruu exe from HTC. The exe started sending a file to phone, then locked up and threw an error. I restarted the exe and it finally passed. I got everything set up and went to bed while it was updating apps.
This morning, shut off phone to put in SD, and when turning on it was optimizing apps then when done, would reboot and optimize again. The phone was stuck in this loop until I let the battery die. I couldn't do anything with it.
Battery finally died and tried to run the ruu exe again. This time it would not pass at all, no matter how many tries. I wanted to try to run the zip from SD but the latest firmware I can only find as exe.
Finally decided to just do a factory reset from recovery mode. This let the phone boot normally and I could do set up again. I tried doing a soft reboot, and it booted fine. Then I disabled apps I don't use, and did a full power down, now the phone is back to doing the 'optimizing apps' bootloop.
Right now I'm waiting for it to run its battery down again so I can at least get to download mode/recovery. Maybe I will try a full power off and app disabling separately, to see which is causing the loop.
Anyone have an idea what's going on? A link to the latest ruu in zip form? I really need a sure fire way to get this thing full clean stock (remember the exe is failing for me) to eliminate if thats the cause. Is it because I edited the version number?
Edit: just realized I put this in the wrong section
Update: Once battery died, I did factory reset again from recovery. Went through setup, and I then immediately shut the phone completely off and turned back on. It booted up fine. I then went to disable the same apps as before, EXCEPT for the "Google App". Phone still powers up fine, so I left it there and phone is working fine. I didn't want to see if disabling the Google App was causing the phone to boot loop. I had that app disabled the entire time I've had the phone, but don't think I've ever completely shut the phone down, so maybe that's why I never had the problem.
Still don't know why the ruu exe didn't work. Hopefully it was the computer, and I can still take updates.
I have the same problem, can't disable apps without phone going into bootloop on restart. Can you tell me what apps did you disable? Facebook, Instagram, Google docs, HTC apps etc,etc...
hmedved said:
I have the same problem, can't disable apps without phone going into bootloop on restart. Can you tell me what apps did you disable? Facebook, Instagram, Google docs, HTC apps etc,etc...
Click to expand...
Click to collapse
I think what caused my problem was disabling the app called "Google App". No problem disabling all the Facebook and Instagram apps.
What about Google docs, slides and news apps? Can those be disabled?
Same problem with my A9 bought a week ago. Like Rouyal, I recall disabling the Google App and then came the OTA update and the bootloop. Tried alll permutations of buttons and even when I could get to RECOVERY MODE, all the options looped as well, returning to the same screen: no bootloader, no recovery. The only alternative screen was the "Enter your code to decrypt your drive" after leaving RECOVERY MODE. It looped as well. Copied the stock RUU to an external SD card; did nothing (with HTC Sync).
SOLUTION: Enter wrong codes for the "decrypt your drive" screen 30 times; that is the limit before the drive gets a factory reset. After the 30th it was factory reset. On restarting, the systems asks for the SAME email that was used previously.
Where to start ?
Well, I tried to reflash the ROM i had to have a fresh start and when I installed FlashFire, the thing wouldnt go past checking for OTA; basically it crashed at launch. I realized my best bet was to factory reset the phone so I could reinstall the apps, big mistake. I factory reset it thought the OS settings and it didnt go through to it, tried several times and nothing. I ended up entering recovery and wiping it through there and then reboot the phone. Phone reboot, and whole completing the Setup Wizard, it crashes while finalizing it, every , time. I can't get pass this point, same happens during the safe mode. I might have deleted the SetupWizard while playing Titanium Backup when I first flashed the ROM.
The other dilemma is I cannot get any PC to recognize the damn phone, I'm not sure if it is the charging port which is broken, my pc, or the drivers I'm using. At this point I'm open to try something new. Any ideas ?
Thanks.
Pardon for a long story but someone gave this Samsung J7 Prime(SM-G610F) to me with an issue "An Error Has Occurred While Updating The Device Software". So I gave Samsung Smart Switch a try sadly they removed the Initialize option and old version don't seam to do what it suppose to do so I wen to a traditional Odin flashing. I then look for a stock rom for the phone that I think is the right one. Started with android 6 MM region pakistan and flashing went well. I was able to use it for a good hour or two until I notice it restarted by it self, then it keeps doing it 10-20 seconds after booting up. I though its the firmware I'm using so I went and look for Oreo version this time I region india (I don't know if region matters). So I flashed it again and tested the device again. I'm still able to use it for a good while till it restarted again. I then keep testing it to see what may be causing the problem. I notice that when the WIFI is on it just crash the phone to reboot so as soon as the phone reboots I turned the wifi off and it didn't crash anymore. I then factory reset the phone cleared everything, wipe cache then installed benchmark tools first. Thing I notice is it crashes when Google Play store is trying to install or download something. I tested it a couple of times to see when it crash and it does crash when downloading or installing something. I was still able to install 3Dmark and run it with wifi off. It completed the test without crashing so it couldn't the processor issue. I then look for another rom and tried flashing it. This time I had issue with it failing at system.img even if I use recent rom that worked. I then keep trying till flashing TWRP worked and flashing the rest of the rom is fine again.
What bothers me is why doesn't it crash during the first couple of hours. I've search similar issues and they say it may have been and app issue. I've already disabled bunch of app but nothing changed. Run the phone in safe mode but this time instead of crashing and rebooting right away it freezes for a few seconds. I suspect if google play or something being an issue since I've tried disabling it and it didn't crash for a couple of hours. Looked for allot of related thread but none of them seam to solve my problem.
I suspect either its the rom that I'm using and it can only be fixed by using the original rom, or its having a memory issue but don't know how to pin point it. Anyone can suggest on how I can debug this? I'm used to debugging things in real time and my knowledge with android is a quite slim but as a programming understanding the errors won't be a problem. I hope.
Edit: Hmm. Does copying kernel log with TWRP work or the kernel logs get overwritten every time the phone reboots? Because I see the kernet logs but don't see anything failing except for something saying SHUTDOWN but I don't think thats it. :S
Still no reply. :S I think its /system dismounting it self while doing a write operation. but it doesn't trigger until a certain amount of time after the phone is flashed or factory reset. I have to go to recovery and mount system back but that only happens on marshmallow. over version it remounts it self after the random reboot. After factory reset I'm able to install COD mobile and play a couple of match. after a long while it just decides to reboot.
I also tried z3x and after reading PIT from phone OK. the phone just reboots and flashing completes without it doing any flashing.