Boot loop on optimizing apps - HTC One A9

I have the US 32gb unlocked version. Tried to do the downgrade to install CM using the method mentioned several times that changes the version from a command put in twrp.
First I unlocked bootloader, then installed twrp, then did the command line thing to lower the fw version, then put the v1.12 firmware on zip then rebooted to install.
Well, the install failed so I decided to stop there and try to put everything back to stock by using the latest ruu exe from HTC. The exe started sending a file to phone, then locked up and threw an error. I restarted the exe and it finally passed. I got everything set up and went to bed while it was updating apps.
This morning, shut off phone to put in SD, and when turning on it was optimizing apps then when done, would reboot and optimize again. The phone was stuck in this loop until I let the battery die. I couldn't do anything with it.
Battery finally died and tried to run the ruu exe again. This time it would not pass at all, no matter how many tries. I wanted to try to run the zip from SD but the latest firmware I can only find as exe.
Finally decided to just do a factory reset from recovery mode. This let the phone boot normally and I could do set up again. I tried doing a soft reboot, and it booted fine. Then I disabled apps I don't use, and did a full power down, now the phone is back to doing the 'optimizing apps' bootloop.
Right now I'm waiting for it to run its battery down again so I can at least get to download mode/recovery. Maybe I will try a full power off and app disabling separately, to see which is causing the loop.
Anyone have an idea what's going on? A link to the latest ruu in zip form? I really need a sure fire way to get this thing full clean stock (remember the exe is failing for me) to eliminate if thats the cause. Is it because I edited the version number?
Edit: just realized I put this in the wrong section

Update: Once battery died, I did factory reset again from recovery. Went through setup, and I then immediately shut the phone completely off and turned back on. It booted up fine. I then went to disable the same apps as before, EXCEPT for the "Google App". Phone still powers up fine, so I left it there and phone is working fine. I didn't want to see if disabling the Google App was causing the phone to boot loop. I had that app disabled the entire time I've had the phone, but don't think I've ever completely shut the phone down, so maybe that's why I never had the problem.
Still don't know why the ruu exe didn't work. Hopefully it was the computer, and I can still take updates.

I have the same problem, can't disable apps without phone going into bootloop on restart. Can you tell me what apps did you disable? Facebook, Instagram, Google docs, HTC apps etc,etc...

hmedved said:
I have the same problem, can't disable apps without phone going into bootloop on restart. Can you tell me what apps did you disable? Facebook, Instagram, Google docs, HTC apps etc,etc...
Click to expand...
Click to collapse
I think what caused my problem was disabling the app called "Google App". No problem disabling all the Facebook and Instagram apps.

What about Google docs, slides and news apps? Can those be disabled?

Same problem with my A9 bought a week ago. Like Rouyal, I recall disabling the Google App and then came the OTA update and the bootloop. Tried alll permutations of buttons and even when I could get to RECOVERY MODE, all the options looped as well, returning to the same screen: no bootloader, no recovery. The only alternative screen was the "Enter your code to decrypt your drive" after leaving RECOVERY MODE. It looped as well. Copied the stock RUU to an external SD card; did nothing (with HTC Sync).
SOLUTION: Enter wrong codes for the "decrypt your drive" screen 30 times; that is the limit before the drive gets a factory reset. After the 30th it was factory reset. On restarting, the systems asks for the SAME email that was used previously.

Related

[Q] Trouble flashing Stock & Custom ROM's

So it started out that CM 12 kept shutting down on me, the phone would occasionally just power off. I tried restoring some of my TWRP backups but they seemed to be corrupted.
So I decided to try RSD and reflash the stock firmware and go back to 4.4. I let it flash and then when I booted up I kept getting a message saying that the phone was going into cool down mode, but the phone never actually got hot. So I decided to try and reflash the stock 4.4 firmware again in RSD. This time I watched the phone screen as it went through and just after the system image (#7 of 17) I would get a message in "RED" letters that reads "sp space is not enough". It would continue to flash the rest of the images and then reboot. And it would have the same problem with saying the phone is going into cool down mode and sometimes it would shut off, but the phone never gets hot.
I thought maybe I had a bad download / firmware image so I tried several 4.4 images including one directly from Motorola but I get the same message every time I flash the stock 4.4 ROM.
*While it is plugged into the computer the phone stays on, but once I disconnect from the computer it shuts down again.
So I thought I would try flashing TWRP and CM 11 and then CM12, but the phone will boot up and then shortly after boot up it will shut down.
I have spent hours looking for a solution online and I do find that there have been multiple reports of this same problem along with photos of the phone screen message, but I have not found an explanation or a solution.
Does anyone have any idea what the problem is or how to fix it?
morr22066 said:
So it started out that CM 12 kept shutting down on me, the phone would occasionally just power off. I tried restoring some of my TWRP backups but they seemed to be corrupted.
So I decided to try RSD and reflash the stock firmware and go back to 4.4. I let it flash and then when I booted up I kept getting a message saying that the phone was going into cool down mode, but the phone never actually got hot. So I decided to try and reflash the stock 4.4 firmware again in RSD. This time I watched the phone screen as it went through and just after the system image (#7 of 17) I would get a message in "RED" letters that reads "sp space is not enough". It would continue to flash the rest of the images and then reboot. And it would have the same problem with saying the phone is going into cool down mode and sometimes it would shut off, but the phone never gets hot.
I thought maybe I had a bad download / firmware image so I tried several 4.4 images including one directly from Motorola but I get the same message every time I flash the stock 4.4 ROM.
*While it is plugged into the computer the phone stays on, but once I disconnect from the computer it shuts down again.
So I thought I would try flashing TWRP and CM 11 and then CM12, but the phone will boot up and then shortly after boot up it will shut down.
I have spent hours looking for a solution online and I do find that there have been multiple reports of this same problem along with photos of the phone screen message, but I have not found an explanation or a solution.
Does anyone have any idea what the problem is or how to fix it?
Click to expand...
Click to collapse
I had tried everything I could think of and it appeared that there was a partition problem. The phone continued to shut down and would only stay on while connected to the PC. If it were a PC I would reformat and re-partition the drive but I did not want to risk a permanent brick by messing with it.
So, as a last ditch effort to try and get my phone functioning again I let it download and install system updates. The phone is now working again, it has not shut down at all and there have been no warning messages about cool down mode.
BUT, I am now on "4.4.4, SU-5-24, build 23.3.24 dated 10-27-14. Since my boot loader is unlocked I flashed TWRP but it would not not accept Super SU zip so I am no longer rooted.
I finished reading up on it in the forums and realize I am pretty much screwed as far as root goes. But at this point I don't even care anymore. I just need to get the phone functioning correctly.
*So, I am still having the problem with flashing stock and getting the "red" letter message after system image boots saying "sp space not enough". So long as it is hooked up to the computer it stays on and if it is downloading or installing an update it stays on and I never get a warning about cool down mode and it does not shut off, but once I disconnect from the computer it starts all over again. The phone boots up but at random intervals it still either gets a pop up message saying that it has gone into "cool down mode" or it shuts off. It is not doing it as often as before, but it is still doing it. Does anyone have any suggestions on whats causing it or how to fix it? It sounds like a software / firmware issue but I am not sure how to fix it.
*Update. The phone is still not functioning correctly. At times it will appear to work fine for hours with frequent to heavy use at times then suddenly it will start acting up, the phone will shut down randomly and when it reboots some of my settings have changed. The temperature is usually pretty low but once in a while after a shut down I will check the temp when I'm able to reboot it and it will be high. When it shuts down like that I usually have trouble getting it to boot up again unless I plug in the factory cable, either in the PC or just the wall charge then it seems to boot up fine and I can even reboot it but once it shuts itself down it doesn't want to start again unless I use the factory cable.
It really does sound like a software / firmware / partition problem but after multiple attempts to flash the firmware with RSD I continue to get the same error message at the end of the system flash and the phone continues to have problems. Does anyone have any suggestions?
Got me an xt1080 which I'm trying to restore to stock, and in both House of Motor and RSDlite 6.2.4 at some point during the system partition flash 'so space is not enough' as well. The phone is in perpetual bootloop, unless I use a 'Factory/power' cord and starting up in fastboot (eventually). Tried both 1FF and CFC fxz files, no luck.

[Completed] Zopo ZP820 OS Corrupted-cannot reflash or reset

Ill try to be as descriptive as possible
Zopo ZP820 running 4.2.2
Phone worked fine the other day, went to use it yesterday morning, kept saying all running processes forced quit over and over, all google services, etc.
If i reboot the phone, it keep showing the same 4 Gmail emails, the same 4 text messages. If i go in and physically delete all of the emails and text messages, they are gone. If i reboot the phone, they all come back.
Also went in and uninstalled every single app on phone that was allowable, basically it went back to stock apps, even uninstalled all updates to all google services, etc.
Reboot the phone, everything is back to the way it was, apps and all, and this is after removing the SD card and powering off and rebooting.
Tried to do a factory reset from the settings screen, it reboots into recovery mode, the only options i had were to wipe cache and reset data/cache, when done, i reboot, and yet again it goes back to the same exact way.
It is almost as if the entire phone restores itself every reboot to the same setup.
Also tried using newest SP Flash Tools with 3 different versions of the ROM for my phone, the original stock one, the updated stock one and a custom MIUI one. I go thru the entire process for the two stock ones, it says it formatted and reflashed, but reboot again and it is back to same one that is corrupt.
If i try to use the MIUI one using the recovery option holding power and vol down, when i choose the zip file for the MIUI, it says installation aborted.And what is ieven more odd is that if i reinstall all of the programs or even new apps, if i reboot they are all gone as if they were never installed.
Is there a way that the phone can be totally wiped so that no trace of any files on the phone exist at all? in SP Tools there was an auto format and manual format i did both, but got the same results
Any help would be greatly appreciated
XDA Visitor said:
Ill try to be as descriptive as possible
Zopo ZP820 running 4.2.2
Phone worked fine the other day, went to use it yesterday morning, kept saying all running processes forced quit over and over, all google services, etc.
If i reboot the phone, it keep showing the same 4 Gmail emails, the same 4 text messages. If i go in and physically delete all of the emails and text messages, they are gone. If i reboot the phone, they all come back.
Also went in and uninstalled every single app on phone that was allowable, basically it went back to stock apps, even uninstalled all updates to all google services, etc.
Reboot the phone, everything is back to the way it was, apps and all, and this is after removing the SD card and powering off and rebooting.
Tried to do a factory reset from the settings screen, it reboots into recovery mode, the only options i had were to wipe cache and reset data/cache, when done, i reboot, and yet again it goes back to the same exact way.
It is almost as if the entire phone restores itself every reboot to the same setup.
Also tried using newest SP Flash Tools with 3 different versions of the ROM for my phone, the original stock one, the updated stock one and a custom MIUI one. I go thru the entire process for the two stock ones, it says it formatted and reflashed, but reboot again and it is back to same one that is corrupt.
If i try to use the MIUI one using the recovery option holding power and vol down, when i choose the zip file for the MIUI, it says installation aborted.And what is ieven more odd is that if i reinstall all of the programs or even new apps, if i reboot they are all gone as if they were never installed.
Is there a way that the phone can be totally wiped so that no trace of any files on the phone exist at all? in SP Tools there was an auto format and manual format i did both, but got the same results
Any help would be greatly appreciated
Click to expand...
Click to collapse
Hi, thanks for using XDA assist!
First, please create an account so you can post in other forums.
There's not much information on your device here on XDA but you may post your question here:
http://forum.xda-developers.com/showthread.php?t=2257421
The experts in that thread may be able to help.
Good luck!

Phone just crashed and now having problems booting up

So I'm here at work.. working with my phone plugged in, charging, doing it's thing which shouldn't be much when I look over at it there's a bunch of "application x has crashed" and then reboots. Except it only sort of reboots. It sometimes hangs on the reboot, and if I reboot it 3-4 times it might come up into the OS but then all those messages appear again and it'll reboot itself.
I don't think I've installed anything crazy recently and blocked updates a long time ago when I got it, and am rooted with TeamWin recovery on it. I go into recovery and do a fix permissions and permissions and I get a bunch of errors to the effect of "e: xml error parsing file"
I do see that I have a nandroid backup from about 3 months ago that I might just have to try restore, but it's just weird that it seems like the phone just crashed itself. Can anyone think of any options I can try before I do that?
Also I don't think the phone has ever been updated since I got it as I froze/killed that process. Should I try upgrading to the latest? Are there big fixes/security issues that I should be concerned with that would make me want to upgrade?
Thanks for the help.
natboy said:
So I'm here at work.. working with my phone plugged in, charging, doing it's thing which shouldn't be much when I look over at it there's a bunch of "application x has crashed" and then reboots. Except it only sort of reboots. It sometimes hangs on the reboot, and if I reboot it 3-4 times it might come up into the OS but then all those messages appear again and it'll reboot itself.
I don't think I've installed anything crazy recently and blocked updates a long time ago when I got it, and am rooted with TeamWin recovery on it. I go into recovery and do a fix permissions and permissions and I get a bunch of errors to the effect of "e: xml error parsing file"
I do see that I have a nandroid backup from about 3 months ago that I might just have to try restore, but it's just weird that it seems like the phone just crashed itself. Can anyone think of any options I can try before I do that?
Also I don't think the phone has ever been updated since I got it as I froze/killed that process. Should I try upgrading to the latest? Are there big fixes/security issues that I should be concerned with that would make me want to upgrade?
Thanks for the help.
Click to expand...
Click to collapse
1. What did you do to that x applications? Did you just disable like location in the privacy guard?
2. Well, try to wipe the x application's data in settings -> app menu. If you can't navigate to there, try wipe all your data via recovery
3. Try to dirty flash your rom
4. Change into another rom
After a bunch of reboots, I was able to get the phone up but half my applications were deleted including Google Play store and most other Google apps including Inbox, Gmail, Hangouts. I might be paranoid, but maybe it was a Stagefright virus, but I have no proof that was it.
In the end I restored my nandroid from 4 months ago and it's now stable. But seriously I wasn't touching it when it started and then proceeded to destroy itself. Very strange behavior.

A handful of problems after performing a factory reset

Hi.
I installed some dodgy app which required root access to operate (but it didn't even though I allowed it in SuperSu) and this is where my problems started.
First of all, I noticed each and every app I tried to run would immediately crash. That included system apps, such as the Settings app. At that stage I was left with only the launcher working and attempts to uninstall apps would also cause a crash. Even the shutdown menu was broken and the phone hung up so I was forced to reboot it by holding the power button for 10 seconds.
After that, the phone would no longer be able to boot, it was stuck in a boot loop, but recovery still worked (TWRP for that matter) so firstly I wiped the cache partitions (including dalvik cache) but that didn't help, as the phone still wouldn't boot. In this case there was only one thing left for me to try and that was the factory reset capability of TWRP which claimed to not even touch internal storage so I was fine with that and did the wipe.
Thankfully, the phone booted afterwards and it welcomed me with the first startup guide (the language selection dialog was really buggy but that's Huawei's fault) and the phone was seemingly ok, except that the whole internal storage had been wiped out but not only that - the external microsd card was empty as well! Could you believe that? I couldn't. TWRP promised not to touch internal storage and the external memory card wasn't even mentioned but why would it wipe it anyway?
That's for the story behind it, now for the actual problems I'm facing right now:
The stock remote app is gone
The boot animation has changed to a different one (now it's a silver "android" logo instead of the "honor" logo)
Battery usage stats are not available (see: http://i.cubeupload.com/BXCknW.png)
Sound quality from the built-in speaker seems noticeably worse
Hereby, I'm asking you guys to help me out with all of this.
The "remote app missing" problem could be solved by someone sharing their apk file with me, that's probably the simplest one to fix.
As for the boot animation, I have no clue as I don't even know what files are responsible for that.
The same for the battery stats problem, I'm already through a couple of full-charge-to-discharge cycles as well as wiping the cache partition, but the problem remains.
The sound quality probably has to do with the DTS sound enhancer. The config file for that is either "/cust/unicom/cn/xml/dolby_config.xml" or "/cust/unicomelectric/cn/xml/dolby_config.xml" and I'm asking you to upload these files somewhere so I can compare them with mine to see if anything is different.
The device I'm using is the H60-L02 variant running the B532 ROM.
Does the 3 buttons method erase internal storage as well? I've already set up quite some apps and having to do it again wouldn't be the most pleasant surprise. But at least in this case I could make some backups and whatnot...
Also, would it work if I flashed B535 straight away or does the 3 buttons method expect the same version which is already installed, in this case B532?
pudup said:
It will wipe internal storage. You can flash any *full* ROM as long as you're not moving up or down from kitkat-lolipop/marshmallow.
Click to expand...
Click to collapse
Okay, so I decided I'd do the whole thing today. I downloaded the full B535 ROM on my PC, backed up all the stuff I care about from the phone to the PC as well, and also I downloaded the MultiTool.
Though the MultiTool thread says this in bold red:
VirusPlus said:
EMUI 3.1 WARNING! Update over rooted or system modded in EMUI 3.1 gives a BRICK.
You have to restore system and REMOVE root before every update in EMUI 3.1 for now.
Click to expand...
Click to collapse
So I also fired up Titanium Backup in order to defrost all the frozen apps, which went fine, and then I wanted to unroot the phone but I've been unable to do so so far.
To unroot, I launch the SuperSU app, navigate to the "Settings" tab and select "Full unroot". The problem being, it just gets stuck on the screen saying "Uninstalling, please wait...". I don't know how long it usually takes to complete, so far I've waited for maybe 10 minutes and nothing seems to change. Should I care about that? Is that warning about updating rooted/modified EMUI 3.1 resulting in a brick still true?
Can I skip this step and just flash the stock recovery followed by the 3 buttons method?
EDIT:
After some trial and error with the multi tool and different recoveries, I was able to finally unroot. Next, I flashed the stock recovery for B532 and attempted to do the 3 buttons method, but it would say "Install failed. The update package does not exist" (could be because I'm doing the update from a USB flash drive as I don't have an micro sd card big enough to fit the package). So I rebooted the phone into system and used the Updater to perfrom a local update where it would let me pick the USB drive. It completed without errors and then rebooted into some kind of updater (black background and some bluish emui colors) where it also took some time to finish thankfully successfully. I can right now see the phone booting and for what it's worth, the boot animation is once again the good old "honor" logo and not that ugly silvery "android" one
And now it's "Optimizing system...". I really hope it finsishes successfully as it's already a bit late here and I wouldn't like the phone to be unusable tomorrow :laugh:
36% ready...
46% it's kind of fun to watch this, and now 49%
I'd like to thank @pudup once more for helping out, I'm not really that much into flashing recoveries, roms and all that myself. Without your help I would probably be too scared to try doing something on my own :crying:
86%, 89%, 95% and 100%. Aww, what a relief Good old stock lock screen and wallpaper.

HELP - Phone cannot be factory reset... To cry or laugh?

Hello everyone!
This is my first post here, and I have a problem with my phone.
It is Highscreen Boost II (russian one, you didn't maybe even heard about it). Google for it...
The main problem is that the phone started to act strange one day. Example: I unlock the phone, start opening my apps (Fb, Insta, Viber...) and after a few minutes it just restarts by them self. I also tried to turn OFF the Internet connection, but all the same thing.
The phone is rooted, and it have CWM recovery. And here starts the funny part. XD
When I go to CWM, i go to factory reset, it all done right, it says "successful" on the, but what is the strange part, that it just takes like 5 sec. to do the "reset". When I press reboot system, it reboots the phone, but nothing even changes XD.
I also tried, flashing new ROM, it says that is all done, but when I restart the phone, it just came back on the previous state that it was before. The other funny thing is that, the phone keeps go back, on the same date (~20. February 2017). I fix it manually in the Date and Time settings. I also tried in CWM, to go to Mounts and Storage, and doin' from there format of the SYSTEM, and than flash the ROM, it flash it for 10 sec. Reboot and all the same stuff. I even tried Mount /System and than Format it, i tried to format everything, but without success. It just says the CWM that is done, and nothing else...
Than, i tried to flash the Stock Recovery (it can be flashed from the CWM), it says that it's flashed, than when i try to reboot the phone in the Recovery mod, again it comes back with the CWM, so in fact, nothing has changed in the end. I also connected the phone with the ADB connected to the PC, entered in Fastboot mod, Booted in the STOCK RECOVERY (live boot - to say...), using the commands in the terminal, it successfully boot up the stock recovery, than i tried to do the factory, cash and all usually necessary before flashing the Stock ROM, after that, i flashed the ROM (from the ZIP file, SD card...), again, it was very short time, saying that it was successfully installed, restarted the phone, and imagine it all works good
-\ Nah', just kidding, it is the same thing again, all the same, not even changed the Recovery, the ROM, nothing... I also tried flashing the Custom/Stock ROM thru the commands on the PC, it says DONE on the end, and all the same, nothing...
After all that, i decided to restore the phone with other ROM (to say) in the way to go to the DFU mod (pressing + and - and Power button together), so i enter the phone in Download mod (to say). In that way, once (2 years ago) i recovered my phone from Hard Brick, since i deleted the partitions and all that stuff....
Than, i decided to flash the ROM from the DFU tool (Innos Upgrade Tool) - from here i was following the instructions, and doing all like before. It is connected in the device manager, and detected as DFU android phone (something like that), as it should be. When i try to format the partitions, it just crashes, or when i try to flash the ROM, it went to 100%, and doin' nothin' I even tried to reboot, and all, all over the same thing...
I want to add, that, i remember that on that date ~20. February 2017 When it always return to that date/time over and over again, that on that day, i re-flashed the ROM, because my system started to crash from itself... So by flashing the ROM from CWM only, it works fine, and didn't lost any app, i mean didn't needed to install all apps that i am using...
*The phone is running fine if i don't use it non-stop, i mean if i start to go in my settings, and click too many times, it will just reboot and go back on that date/time state... I am using it only for calling and sending some SMS. Nothing else...
*My 70% of the apps, we're on the SD card moved, trough the Link2SD app (root), so i cannot uninstall the apps that are here, neither i put the SD card IN.... This doesn't matter. But another thing is that, if i for an example took a Photo, add contact in the phone book, send SMS, call someone, after restarting the phone that data/info/sms/photo is not there... It acts like it is in the cash memory, something like that... It just all looses and starts over again, from the same date, and time.
My opinion is that the phone, somehow... that the "NAND" memory chip is death (just an example)... Something like the BIOS CMOS battery on the PC's, that is dead, and cannot keep the changes, after rebooting the phone, so it goes back on that time when it was last time in "good condition".
I really don't need the phone anymore, but it would be nice for an backup option to have it fully functional.
I want to hear your opinions, did you ever met a problem like this before? If you did, what did you did/fixed it?
For me this is kinda funny, because i never had/saw a problem like this before. So i don't know should i cry or laugh around... XD
Thanks.

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