Any strong solution ? I tried via Google Chrome and Internet Explorer, nothing seem to work.
Any help will be appreciated
thank you Sagar Khanapurkar
Just got my Moto G. I tried to unlock my bootloader from the Moto site and I'm having problems as well. I'm positive I'm entering the code correctly and its saying my device doesn't qualify. On the forum thread my CID number shows that it should be eligible for unlock unlock. Apparently Moto hasn't replied with the response in the forum thread, so I guess we'll just have to wait and see what happens happens. I'm ready to root this mofo also.
Failed by opening bootloader
dskrilz said:
Just got my Moto G. I tried to unlock my bootloader from the Moto site and I'm having problems as well. I'm positive I'm entering the code correctly and its saying my device doesn't qualify. On the forum thread my CID number shows that it should be eligible for unlock unlock. Apparently Moto hasn't replied with the response in the forum thread, so I guess we'll just have to wait and see what happens happens. I'm ready to root this mofo also.
Click to expand...
Click to collapse
Here the Same, i have the G since last Monday and i failed by trying to open the bootloader for rooting...
I got the same error. What I did was I copied it by hand. Hope it helps
Problem solved.
try doing this
paste the code
go to the end of the string
check for blank spaces by adding a blank space and deleting it
go to the start of the string
do the same thing
let me know if this works.
else give me the code, i'll do it for you.
do it for me
Sagar Khanapurkar said:
Problem solved.
try doing this
paste the code
go to the end of the string
check for blank spaces by adding a blank space and deleting it
go to the start of the string
do the same thing
let me know if this works.
else give me the code, i'll do it for you. [/QUOTE
not works :crying: do it for me please
string: 0A40040192024205#4C4D355631323030373731363031303332323239#BD008A672BA4746C2CE02328A2AC0C39F951A3E5#1F532800020000000000000000000000
Click to expand...
Click to collapse
archies20 said:
Sagar Khanapurkar said:
Problem solved.
try doing this
paste the code
go to the end of the string
check for blank spaces by adding a blank space and deleting it
go to the start of the string
do the same thing
let me know if this works.
else give me the code, i'll do it for you. [/QUOTE
not works :crying: do it for me please
string: 0A40040192024205#4C4D355631323030373731363031303332323239#BD008A672BA4746C2CE02328A2AC0C39F951A3E5#1F532800020000000000000000000000
Click to expand...
Click to collapse
I am the same issue, the code from the server is not correct and you should post in the Motorola Forum so that they can look into it.
My phone is stuck in a fastboot loop caz I can't unlock the bootloader.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
killer23d said:
archies20 said:
I am the same issue, the code from the server is not correct and you should post in the Motorola Forum so that they can look into it.
My phone is stuck in a fastboot loop caz I can't unlock the bootloader.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Motorola unlockbootloader forum are closed
Click to expand...
Click to collapse
archies20 said:
killer23d said:
Motorola unlockbootloader forum are closed
Click to expand...
Click to collapse
The have a few threads, and this one is open:
https://forums.motorola.com/posts/f2061da875?page=3
Well, my problem is solved when I downloaded Telus 4.4.4 image, so far my phone is working now.. whew.
Click to expand...
Click to collapse
This is an issue which many people are facing with Motorola devices...Just unlock the bootloader on another day and it will work...Also make sure you don't leave any spaces in the unlock code...
---------------------------------------------------------
Hit the thanks button if I helped you 8)
---------------------------------------------------------
pfufle said:
This is an issue which many people are facing with Motorola devices...Just unlock the bootloader on another day and it will work...Also make sure you don't leave any spaces in the unlock code...
---------------------------------------------------------
Hit the thanks button if I helped you 8)
---------------------------------------------------------
Click to expand...
Click to collapse
After a few tryings now i recieved my unique unlock code from motorola.
I installed all the drivers also the Android sdk
in the comment prompt i typed in "fastboot devices" wich list my device and than "fastboot oem unlock UNIQUE_KEY"
and than i got this
(bootloader) Password incorrect!
(bootloader) OEM unlock failure!
FAILED (remote failure)
finished. total time: 0.335s
Click to expand...
Click to collapse
what did i wrong? my bootloader is unlockable because i have the cid:0x0007
pls help
Hi! The same trouble, bought Moto G XT1033 and I can not unlock the bootloader, incorrect password! Help!
Related
Hi
I have problem motorola not allow to unlock my bootloader with this massege:
Your device does not qualify for bootloader unlocking.
This Photon Q is from Sprint .
Any one help?
m.
Copy and paste the code. It has to match EXACTLY.
Hi arrrghhh
This is a code :
9900020008000000#5441363935303254593400000000000000000000#5C2D5B1C871C66F72E5BF72404DE926E44948A76#C75BD600020011000000000000000000
micron said:
Hi arrrghhh
This is a code :
Click to expand...
Click to collapse
Ehm... I meant copy and paste it into the fastboot command to avoid typo's.
Again, if you even get 1 character wrong, the unlock will fail.
Do not post the code publicly, first part of it is your IMEI.
Oki fix remove any symbol.
Any idea what is the problem ?
I copy and paste the code many time but not success.
m.
micron said:
Oki fix remove any symbol.
Any idea what is the problem ?
I copy and paste the code many time but not success.
m.
Click to expand...
Click to collapse
I didn't quote the code for a reason. Skrilax_CZ recommended you remove it, and I would concur.
Edit your post and remove the code. I never wanted you to paste it in here, sorry I did not make that clear.
At any rate, all I can say is make VERY sure that the code you are provided is the SAME code you are using for the fastboot command.
I didn't even think about asking - but I assume you're not using it as a CDMA device. Did you buy one with a bad ESN? If so, I wonder if they prevent bad ESN devices from being officially unlocked...
Good luck.
Oki
I find a solution after update to last new version
Download this : http://forum.xda-developers.com/showthread.php?t=2143437
After download and share fail with samba windows or mac sharing, you need to mount from file manage > remote storage
After fix permission go to adb folder and type : "adb shell", "cd /mnt/rfs0", "./su" , "cd /", "ln -s /mnt /storage"
Next step go to console and type :
adb kill-server
adb shell /storage/rfs0/pwn
Next : Install apk package from phone , Reboot Phone and now your phone is rooted!
Update from Play Market SuperSu and go.
Best regards,
m.
Rooting and unlocking bootloader is not the same thing.
Skrilax_CZ
Yes not the same but in this moment motorola support dumb to give unlock.
and this is solution for my.
would pester them until they do.
m.
micron said:
Oki fix remove any symbol.
Any idea what is the problem ?
I copy and paste the code many time but not success.
m.
Click to expand...
Click to collapse
Try to enter the code manually.
In may case when I copy and paste the code I also got the message "Your device does not qualify for bootloader unlocking."
However when I entered the code manually I got unlock code.
micron said:
Hi
I have problem motorola not allow to unlock my bootloader with this massege:
Your device does not qualify for bootloader unlocking.
This Photon Q is from Sprint .
Any one help?
m.
Click to expand...
Click to collapse
had the same problem over the weekend. fixed now tho
Hinyo said:
had the same problem over the weekend. fixed now tho
Click to expand...
Click to collapse
First of all the site won't even load most of the time on Chromium, IE opens it fine. Typing code manually doesn't help, any ideas?
saint_tm said:
First of all the site won't even load most of the time on Chromium, IE opens it fine. Typing code manually doesn't help, any ideas?
Click to expand...
Click to collapse
You're sure it hasn't already been unlocked?
Did you try copy and paste?
What error do you get?
arrrghhh said:
You're sure it hasn't already been unlocked?
Did you try copy and paste?
What error do you get?
Click to expand...
Click to collapse
The SDK reboot to fastboot says it is locked (on phone screen).
Yes copy and paset was my first try (few times, 4 lines, not 5)
Error in IE is "Your device does not qualify for bootloader unlocking."
saint_tm said:
The SDK reboot to fastboot says it is locked (on phone screen).
Yes copy and paset was my first try (few times, 4 lines, not 5)
Error in IE is "Your device does not qualify for bootloader unlocking."
Click to expand...
Click to collapse
Where was your Q purchased? Second hand I presume?
I wonder if bad ESN devices do not qualify. Or if it has been unlocked, and relocked... perhaps it cannot be unlocked again.
Good luck.
Tried it once more a minute ago and it worked, looks like motorola servers weren't in the mood earlier
Thanks for your help
So I went on the Motorola unlocking website and I have fastboot and adb all set up with working drivers but when I get the code that is shown after entering fastboot oem get_unlock_data and enter it in the "can my device be unlocked?" box ,an error message appears that says " your device does not qualify for bootloader unlocking but the support page says it is eligible,any ideas?
It s a strange problem. Which model exactly is your? Can be helpful for others..
Make sure there are no spaces. Took me some time to figure out there was a space in front of the whole number
kieranc88 said:
So I went on the Motorola unlocking website and I have fastboot and adb all set up with working drivers but when I get the code that is shown after entering fastboot oem get_unlock_data and enter it in the "can my device be unlocked?" box ,an error message appears that says " your device does not qualify for bootloader unlocking but the support page says it is eligible,any ideas?
Click to expand...
Click to collapse
newuser25 said:
Make sure there are no spaces. Took me some time to figure out there was a space in front of the whole number
Click to expand...
Click to collapse
Just generic moto g bought in UK from Tesco mobile but unlocked, I'll try the no spaces, but does that mean just look for spaces at beginning and end or in the centre of the text as well
newuser25 said:
Make sure there are no spaces. Took me some time to figure out there was a space in front of the whole number
Click to expand...
Click to collapse
Did still getting error
There was about five spaces in the number altogeteher.
Any luck?
If you are having this issue, can you DM me. Thanks.
Sent from my XT1058 using XDA Premium 4 mobile app
Having the same problem
I'm having the same problem with a Moto G that I bought from Tesco. I'm sure I'm copy-pasting everything without any blank spaces...
Is it possible that Tesco's devices are not eligible for bootloader? I managed to unlock the SIM so the phone works with all providers.
I have followed the exact steps given on the Motorola website about unlocking the bootloader.
I use XT1033 model(dual sim - India) running Android 4.4.4.
When trying to unlock bootloader, I keep getting the error: <password incorrect> <remote failure>
I have copy pasted the "unlock code" motorola had sent me, and also used the fastboot command:
Code:
fastboot oem unlock <my_secret_alphanumeric_20_digit_key
Please help me regarding the same..
Thanks in advance.
Same problem
techie.anish said:
I have followed the exact steps given on the Motorola website about unlocking the bootloader.
I use XT1033 model(dual sim - India) running Android 4.4.4.
When trying to unlock bootloader, I keep getting the error: <password incorrect> <remote failure>
I have copy pasted the "unlock code" motorola had sent me, and also used the fastboot command:
Code:
fastboot oem unlock <my_secret_alphanumeric_20_digit_key
Please help me regarding the same..
Thanks in advance.
Click to expand...
Click to collapse
i have the same issue, do you find any solution?
techie.anish said:
I have followed the exact steps given on the Motorola website about unlocking the bootloader.
I use XT1033 model(dual sim - India) running Android 4.4.4.
When trying to unlock bootloader, I keep getting the error: <password incorrect> <remote failure>
I have copy pasted the "unlock code" motorola had sent me, and also used the fastboot command:
Code:
fastboot oem unlock <my_secret_alphanumeric_20_digit_key
Please help me regarding the same..
Thanks in advance.
Click to expand...
Click to collapse
I bet you have entered the number wrong.
In my case I copy paste the code directly from the email send by Motorola, and i also check the number several times
Enviado desde mi Nexus 7 mediante Tapatalk
Meuuks13 said:
I bet you have entered the number wrong.
Click to expand...
Click to collapse
i have copy-pasted the code, nothing can go wrong there i suppose
I'm following the Motorola forum for this problem, they say that is a problem with the new kit Kat update and are working to solve it, but who knows when.
I had a code error (not at this stage, but when entering unlock string into Moto website). Copying into Word document first seemed to solve it. No harm in trying I suppose.
Copy and paste can carry text formatting with it. Manually type the code to avoid errors.
Tadeo_B said:
In my case I copy paste the code directly from the email send by Motorola, and i also check the number several times
Enviado desde mi Nexus 7 mediante Tapatalk
Click to expand...
Click to collapse
please let me know when they provide a solution ..
---------- Post added at 04:52 PM ---------- Previous post was at 04:47 PM ----------
Tadeo_B said:
I'm following the Motorola forum for this problem, they say that is a problem with the new kit Kat update and are working to solve it, but who knows when.
Click to expand...
Click to collapse
please let me know when they provide a solution.. me too getting "password incorrect "..
welsonerva said:
please let me know when they provide a solution ..
---------- Post added at 04:52 PM ---------- Previous post was at 04:47 PM ----------
please let me know when they provide a solution.. me too getting "password incorrect "..
Click to expand...
Click to collapse
I posted on that forum almost ten days ago. Still no response.
Elrom said:
I posted on that forum almost ten days ago. Still no response.
Click to expand...
Click to collapse
hope they're working on it and provide a solution soon..
There is a fix that was posted now in Motorola's official forum regarding this topic. You can now unlock the bootloader
droidace said:
There is a fix that was posted now in Motorola's official forum regarding this topic. You can now unlock the bootloader
Click to expand...
Click to collapse
Where? I've been searching for over an hour now, do you mind providing a link to the fix?
Thanks!
Found it! haven't tested it yet tough, just in a few minutes
They report succesfull unlocking anyway =D
welsonerva said:
hope they're working on it and provide a solution soon..
Click to expand...
Click to collapse
This is the address of the fix
https://forums.motorola.com/posts/f2061da875?page=16
Exactly, and i can now confirm its working! although you still get the error message, the bootloader unclocks
READ THE INSTRUCTIONS!!!
robin0800 said:
This is the address of the fix
https://forums.motorola.com/posts/f2061da875?page=16
Click to expand...
Click to collapse
thanks
Password Incorret!!!
I followed the exact steps in the Motorola website about unlocking the bootloader.
I use the Motog XT1032 with Android 4.4.4 .
When trying to unlock the bootloader , I keep getting the error: < wrong password >
Hey there, I own a moto G dual Sim , I tried unlocking boot loader but I failed.
It says password incorrect
Failure
I tried too many times..can I get some help with this??
I checked the password it's correct.
I downloaded sdk and also installed Motorola drivers.
Sent from my XT1033 using XDA Free mobile app
Sent from my XT1033 using XDA Free mobile app
Some Motorola Devices cannot be unlocked!
techie.anish said:
I have followed the exact steps given on the Motorola website about unlocking the bootloader.
I use XT1033 model(dual sim - India) running Android 4.4.4.
When trying to unlock bootloader, I keep getting the error: <password incorrect> <remote failure>
I have copy pasted the "unlock code" motorola had sent me, and also used the fastboot command:
Code:
fastboot oem unlock <my_secret_alphanumeric_20_digit_key
Please help me regarding the same..
Thanks in advance.
Click to expand...
Click to collapse
Have you checked your CID value. Some devices cannot be unlocked. I have an XT1033 16gb and i had the same problem. But my device is unlockable.
I found this at the Motorola forums.
forums.motorola.com/posts/132580d3df
The CID values returned is specific to each case.
$ fastboot getvar all
Mine was 0x0007. In this case the device can be unlocked!
Solution for password error in 4.4.4
Elrom said:
I posted on that forum almost ten days ago. Still no response.
Click to expand...
Click to collapse
I have an Moto g XT1033 and they finally gave a fix for the password incorrect issue of 4.4.4.
I downloaded it from their forum.
forums.motorola.com/posts/f2061da875?commentId=831032#831032[/url]
But i cant apply the fix. It has 2 .img files and a couple of txt files. I've been trying everything I know with the adb for 2 days now. I cant flash the fix. Please somebody help me.
I've posted my problem in their forum hoping for a solution.
Using Windroid 3.1 to unlock moto g 2015 osprey, drivers installed and works perfectly on wife phone. On trying to unlock my phone i get error message.
Houston, we have a problem
An error has occured! a log file has been placed in the Logs folder.
The same error occurs whether oem locking is on or not. Also i am having communication fails when using fastboot, yet the phone is recognised and read to but not written.
Where would i find this log file please and any help offered i would be grateful.
bantamroberts said:
Using Windroid 3.1 to unlock moto g 2015 osprey, drivers installed and works perfectly on wife phone. On trying to unlock my phone i get error message.
Houston, we have a problem
An error has occured! a log file has been placed in the Logs folder.
The same error occurs whether oem locking is on or not. Also i am having communication fails when using fastboot, yet the phone is recognised and read to but not written.
Where would i find this log file please and any help offered i would be grateful.
Click to expand...
Click to collapse
Try adb and fastboot instead of Windroid
As I tried to explain in my post , this is not possible as the phone will not write the data sent. Thinking this is why windroid returns an error.
bantamroberts said:
As I tried to explain in my post , this is not possible as the phone will not write the data sent. Thinking this is why windroid returns an error.
Click to expand...
Click to collapse
Did you enable OEM Unlocking the Developer Options menu? Still required...
I would also recommend doing it manually, the commands are easy and the process is simple... if something goes wrong you can see exactly what fails. Tools like Windroid are not really useful for simple tasks like this.
done oem unlock in developer options but not manually as im unsure how. please elaborate.
bantamroberts said:
done oem unlock in developer options but not manually as im unsure how. please elaborate.
Click to expand...
Click to collapse
Gotta be 50 tutorials on-line, there is only one real, official way...
You need at least fastboot (you can get it from Minimal ADB & Fastboot)
Then follow the Moto official method which even using a tool you have to go through anyway to get the tokem
acejavelin said:
Gotta be 50 tutorials on-line, there is only one real, official way...
You need at least fastboot (you can get it from Minimal ADB & Fastboot)
Then follow the Moto official method which even using a tool you have to go through anyway to get the tokem
Click to expand...
Click to collapse
Done this, error message failed to get unlock data. remote failure.
bantamroberts said:
Done this, error message failed to get unlock data. remote failure.
Click to expand...
Click to collapse
So you have OEM Unlocking enabled in Developer Options and fastboot is still complaining?
What model and variant? Is this a carrier locked phone or a Moto retail version?
Sent from my MotoG3 using Tapatalk
acejavelin said:
So you have OEM Unlocking enabled in Developer Options and fastboot is still complaining?
What model and variant? Is this a carrier locked phone or a Moto retail version?
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
its a xt1541 on tesco mobile and unlocked with sim code.
So,
Its not my problem but one of my friend is facing it and I am unable to resolve it no matter what.
He have moto g 2015 Indian variant briefly XT1550
I tried unlocking its bootloader but every time I give command, " fastboot OEM get_unlock_data "
It gives a weird error. Saying
Code:
...
(bootloader) Failed to get unlock data, Please try again!
Failed (Remote Failure)
Finished. Total time: 0.243s
I tried searching for a fix all over internet some moto x play users were facing it but no solution.
I tried almost everything. I tried minimal adb and fastboot even mfastboot.
Drivers are installed and command, "fastboot devices" reports positively.
I will be attatching a screenshot of fastboot output. So please try to help him.
These community had never let me down.
Have you granted permission for OEM Unlocking in your phone in developer options..?
Jithin91 said:
Have you granted permission for OEM Unlocking in your phone in developer options..?
Click to expand...
Click to collapse
Yup. Followed everything correctly. And if OEM unlocking was deal then it clearly states that in cmd. And yes its enabled.
Sir, I am not sure but would contacting Motorola directly be of any help?
Can you post a photo of your bootloader screen and/or the output of 'fastboot getvar all'?
acejavelin said:
Can you post a photo of your bootloader screen and/or the output of 'fastboot getvar all'?
Click to expand...
Click to collapse
Here is it.
I haven't seen this kinda issue in any osprey till now.
BTW I have attached the getvar all output.
Arcade said:
Here is it.
I haven't seen this kinda issue in any osprey till now.
BTW I have attached the getvar all output.
Click to expand...
Click to collapse
Hmm... That all looks fine. You're bootloader doesn't show Status as ENGINEERING does it? Otherwise I got nothing, it's giving you a remote failure, which is a device issue. Lenovo official forums has a specific area to ask for assistance with unlocking.
There is no harm in turning usb debugging off, turning OEM unlocking off and turning developer options off.
Then do a factory reset
Then turn developer options on agin, usb debugging on again , OEM unlocking on again and try again via fast boot
It won't cost a penny but may help to resolve the issue
just check u select correct command of ur moto id then sent it again to motorola offical page
Geekyogi said:
just check u select correct command of ur moto id then sent it again to motorola offical page
Click to expand...
Click to collapse
Maybe you should read the thread again, OP can't get the code from the phone with get_unlock_data at all, not issues with the Moto site... The phone is getting the correct command, it even acknowledges its an unlock command, it just fails to get data with a "Remote failure" meaning a failure inside the device.
acejavelin said:
Maybe you should read the thread again, OP can't get the code from the phone with get_unlock_data at all, not issues with the Moto site... The phone is getting the correct command, it even acknowledges its an unlock command, it just fails to get data with a "Remote failure" meaning a failure inside the device.
Click to expand...
Click to collapse
Yup. If that was the case then it was a very little problem and myself could have resolved it. No need to post it here.
BTW can't get unlock code till now. Isn't there any other way?
I have checked the cid value and its unlockable.
You must have known that too.
Arcade said:
Yup. If that was the case then it was a very little problem and myself could have resolved it. No need to post it here.
BTW can't get unlock code till now. Isn't there any other way?
I have checked the cid value and its unlockable.
You must have known that too.
Click to expand...
Click to collapse
We have done all we can do... You should go to the official Lenovo Motorola Support forums, they have an area specifically for bootloader unlock issues.
https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/bd-p/230
acejavelin said:
We have done all we can do... You should go to the official Lenovo Motorola Support forums, they have an area specifically for bootloader unlock issues.
https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/bd-p/230
Click to expand...
Click to collapse
Okay. Thanks for your help.
Its kinda weird problem.
That only my poor friend encountered.
Make sure you have properly installed Motorola Drivers.
Maybe that must be causing the issue..!!
Did u find any solution or Lenovo care helped u in any way ? I recently got my g3 and facing same issue . Everything is installed properly drivers and all . Device is unlockable as well . Tried changeing pc as well . Flashed stock firmware and tried again bt no luck . If sm1 faced this , plz tell me the solution . Thanks .
gamerboy_010 said:
Did u find any solution or Lenovo care helped u in any way ? I recently got my g3 and facing same issue . Everything is installed properly drivers and all . Device is unlockable as well . Tried changeing pc as well . Flashed stock firmware and tried again bt no luck . If sm1 faced this , plz tell me the solution . Thanks .
Click to expand...
Click to collapse
What is your output from 'fastboot devices' and 'fastboot oem get_unlock_data'?
acejavelin said:
What is your output from 'fastboot devices' and 'fastboot oem get_unlock_data'?
Click to expand...
Click to collapse
fastboot devices shows my device id .
fast oem get_unlock_data shows same result as of OP .
gamerboy_010 said:
fastboot devices shows my device id .
fast oem get_unlock_data shows same result as of OP .
Click to expand...
Click to collapse
Please post bootloader status (verbage and number, like Locked & 0, Engineering & 1, etc) and output of 'fastboot getvar all' please...
acejavelin said:
Please post bootloader status (verbage and number, like Locked & 0, Engineering & 1, etc) and output of 'fastboot getvar all' please...
Click to expand...
Click to collapse
Attached below . PLz help me .
gamerboy_010 said:
Attached below . PLz help me .
Click to expand...
Click to collapse
Unfortunately, everything looks fine... Going to have to say look at the link to Lenovo official forums given a few posts back, nothing else we can do.