I got my Moto G a few days ago and I've noticed that when playing audio (regardless of player) the Audio stutters and plays back through the speaker. This only happens when I'm moving/walking around though, not when the player is still (on a desk).
It's nothing to do with the case, and it's not even to do with the sound buffer/app. The reason it keeps quitting playback is because the headphone disconnects for a slight second possibly because of the jack placement and curve in the case. I've tried different headphones and cables and nothing seems to help it.
Anyone else have this issue? I've already rooted, so my Warranty would be void with Motorola directly.
EDIT: Changed my back cover back to the original from the flip cover and I've not noticed it pop out today, It may just be that it wasn't installed properly but I'll post back if I have the problem.
Flip case is the problem.
Alright, I've checked it out a bit more and it's definitely an issues I only experience with the official flip case. I put the flip case back on earlier properly and popped out to the shops with a different set of headphones. The audio stopped about once a minute if the phone was in my pocket.
The two cases are very different from each other (I've attached a crappy image) with the plastic at the top near the headphone jack is much more thicker and is a different width on the flip cover..
The tabs that lock the case in place are also different, and the Flip case has more tabs & thicker tabs while the 4G case has thicker tabs on the edge. The cushion beside the speaker is also bigger on the flip case.
I'm really disappointed in this case, and I certainly won't be buying another, lucky enough I got the case very cheap, so I'm thinking about trying to remove one of the tabs at the top and seeing if it makes any difference.
I've been in contact with Motorola, and I'll need to contact the accessory team, however they suggested the same thing. After sanding down the two tabs at the top the disconnects are much less frequent from my first try. I've removed the tabs a bit more and I'll keep trying it over the next few days and see if I can compare the original Moto G to the 4G.
Any other Moto G 4G/LTE owners experiencing this problem? I've heard there's two different versions of the cases on the market, an older model with the black logo (one I have) and a Silver Motorola logo.
Related
Hi,
I just got a TF and my earphone jack seems to have poor solder joint. I tried 3 sets of phones and all give the same result. Sometime I only have sound on the left side, I need to wiggle the connector a bit to get sound for both side. Sometime if I accidentally touches the jack, I am back to 1 single side sound. Doesn't anyone have this issue? I saw someone posting the same feedback from another forum so I just want to confirm that. Also, onto of the ASUS word at the side of the tablet there is a small scratch and many seems to have the same scratch there. I am less concern about this scratch.
I bought this Case/Holster (Platinum Brand) when I got my Infuse phone in December 2011.
I think it’s very handy.
LINKS/PRICES:
When I bought it from Best Buy in December 2011, it was $35
I noticed this Platinum case for Infuse was STILL on the shelves at our local Best Buy a few days ago, suprising for a phone this "old"... that's what got me thinking about writing a review.
The Best Buy price is still $35, both in-store and on-line.
You can find it a LOT cheaper on Amazon and ebay now, an even better value:
Best Buy Link: ($35)
http://www.bestbuy.com/site/Platinu...lack/2835039.p?id=1218355302196&skuId=2835039
ebay Link ($13)
http://www.ebay.com/itm/Platinum-Se...-Mobile-Phones-Black-/320893283714#vi-content
Amazon Link: ($10)
http://www.amazon.com/Platinum-Series-Samsung-Infuse-Mobile/dp/B006DRE4FQ
VIDEO
Here is a video for the same brand Holster (Platinum) except for different phone (HTC Thunderbolt). What's shown in the video is practically identical to the one for the Samsung Infuse, except for location of the cutouts in the back case, which of course have to match the features of the phone: i.e. openings for camera, usb port, headphones, volume buttons, power buttons, and in the case of Thunderbolt for a kickstand that we don’t have.
http://www.youtube.com/watch?v=eHOs8iNEMJM
PHOTOS:
Each of those links above shows pictures of how the case/holster looks when assembled, with phone inside.
I have attached photo’s below of how the case/holster looks when disassembled.
CONSTRUCTION:
The case is two parts (top/bottom) and slides onto the back/outside of your phone. The case stays on the phone regardless of whether phone is in holster or not.
The holster (when phone is inserted) sits on the screen side your phone.
The holster has two clips:
The clip on top of the holster clips the top of the phone into the holster.
The clip on the back of the holster clips the holster to your pants/belt.
ADVANTAGES:
* When you’re walking around with phone clipped to your belt, the back-side / case side is face out... screen completely protected.
* The headphone jack is accessible when the phone is holstered, so you can listen to music on earbuds with phone in holster clipped to your side.
* It’s also handy for talking on phone while walking (not in a busy area of course). Use earbuds set with mic on the cord about 6" from earbuds (earbud/mic set available around $15... I don’t think the originally supplied earbud set had a mic), make the phone call (requires phone removed from holster for dialing), then put the phone into your holster and keep talking away. ** DETOUR: - By the way, when I tried to use an earbud set with mic on stock Froyo, it didn't use the external mic at all (it continued to use the mic on top of the phone which doesn't work if the phone is not close). Later, now that I've upgraded to GB with custom Rom, the external mic on the earbud cord now works great (I'm not sure whether it was the GB or the custom ROMs with voodoo that fixed it...does anyone know?). I also use that earbud/mic set when I'm on a long conference phone call in the office... it gives hands free talking so I can operate my PC keyboard at the same time that I'm talking on the phone without getting a crick in my neck (from holding a standard phone between my ear and my shoulder... the only other way to keep hands free). And of course I'm only using the PC for items directly related to the phonecall... I would never dream of checking my email or surfing over to sites like xda during one of our typical exciting business conference calls where I get to talk for about two minutes and listen for about 58 minutes The earbud mic works great in my non-blue-tooth car too... much better than trying to use the phone built-in mic which probably isn't going to be anywhere close to your face when you're driving. END-OF-DETOUR.
* If you want to throw your phone into a briefcase, leave it in the holster and unclip it from your pants.... the holster provides great protection for your screen if it gets bumped against something in your briefcase.
* Both clips (phone to holster and holster belt clip) are sturdy and well designed. Removing holster clip from belt or removing phone from holster are both very easy things to do (1-2 seconds). You can see how easy to get the phone into and out of the holster in the last 20 seconds of the video linked above.
**If I didn't have the holster, the biggest thing for me is that the phone seems a little too big to fit in my pockets comfortably:
Back pants pockets - I worry about sitting on it.
Front pants pockets - I worry about what happens as I sit down and stand up. And I have to stand up to put it into my pocket or remove it from there.
Shirt pocket - I worry about it falling out when I lean over.
And if my phone is not in my pockets then I would be holding onto it or shuffling it to various other temporary places... just more likely to lose it or have some other absent-minded accident imo. It’s more convenient imo to just put the phone into my hip holster and not worry about it until I take it out of the holster when I want to use it. Then when I'm done using it, it goes right back into the holster on my hip (except at home... different story)
WEAKNESSES
* While the upper half of case is very securely gripped onto phone by friction, the lower half of case is much smaller than the upper half and so has much less friction grip to the phone. To make matters worse, the attachment between lower and upper half of case is not great. The result of these two factors is that if you tug on the lower half of the case you can get it to separate from the phone and upper case half. Therefore it is risky to put your phone into your holster upside down because if you then try to lift it out by grabbing the natural location near the top of the holster (which is now lower half of the case), that lower half case may become separated and you might drop the phone. So I make sure to always put the phone into the holster right-side up. Interestingly, the HTC Thunderbolt case shown in the video has upper and lower case halves almost equal size so they probably don't have as much problem (better friction grip for bottom)...I'm not sure what prompted the smaller lower case half size for Infuse but I think it was a bad design choice
* Speaking of absent-minded accidents.... I did manage to drop my phone from at least waist height when I removed the phone from the holster while I was literally trotting down the steps of a cement stairwell (had a lot of things on my mind, was in a big hurry, trying to save time by making a phone call on the run, perfect time to be careless).. When I examined the scene after the drop, there were cracks eminating from the lower left hand corner or the screen. I also found the bottom half of the case was separated from the top half and from the phone. I don't know whether the bottom half of the case came off as I was pulling it out of the holster, or whether it came of after it hit the cement. I'm not positive exactly what happened, but there are two possible scenarios:
Scenario A - Maybe I had my phone in upside down at the time... if that's true then that is probably the reason I dropped it and possibly the reason that the case didn't protect the screen (because the bottom case would have been separated from the phone before the bottom left corner hit the ground in this scenario).
Scenario B - Maybe the bottom case came off only as a result of the impact from the phone hitting the ground. If that's true, then the case was still not enough to prevent screen damage even though case was intact when it hit the ground in this scenario. The case is not particularly beefy and one with thicker corner guards may have done better in this scenario.
Scenario A is probably the more likely explanation for my experience, but I'm not positive.
I don't consider tendency for the bottom case half to separate as a major problem, ONCE YOU'RE AWARE OF IT. I could probably fix it with a piece of tape holding top/bottom case halves together better, but that's messy. Now that I am aware of it and conscious of the proper orientation, I don't feel the need to do that. Before I dropped the phone I was not particularly tuned in to the significance of putting the phone into the holster right-side up or upside down.
OVERALL:
I Have been using it for 9 months and I'm very happy with it. It is highly recommended as far as I’m concerned, especially at those lower prices. Just remember to put the phone into the holster right-side up.
electricpete1 said:
I bought this Case/Holster (Platinum Brand) when I got my Infuse phone in December 2011.
I think it’s very handy.
LINKS/PRICES:
When I bought it from Best Buy in December 2011, it was $35
I noticed this Platinum case for Infuse was STILL on the shelves at our local Best Buy a few days ago, suprising for a phone this "old"... that's what got me thinking about writing a review.
The Best Buy price is still $35, both in-store and on-line.
You can find it a LOT cheaper on Amazon and ebay now, an even better value:
Best Buy Link: ($35)
http://www.bestbuy.com/site/Platinu...lack/2835039.p?id=1218355302196&skuId=2835039
ebay Link ($13)
http://www.ebay.com/itm/Platinum-Se...-Mobile-Phones-Black-/320893283714#vi-content
Amazon Link: ($10)
http://www.amazon.com/Platinum-Series-Samsung-Infuse-Mobile/dp/B006DRE4FQ
VIDEO
Here is a video for the same brand Holster (Platinum) except for different phone (HTC Thunderbolt). What's shown in the video is practically identical to the one for the Samsung Infuse, except for location of the cutouts in the back case, which of course have to match the features of the phone: i.e. openings for camera, usb port, headphones, volume buttons, power buttons, and in the case of Thunderbolt for a kickstand that we don’t have.
http://www.youtube.com/watch?v=eHOs8iNEMJM
PHOTOS:
Each of those links above shows pictures of how the case/holster looks when assembled, with phone inside.
I have attached photo’s below of how the case/holster looks when disassembled.
CONSTRUCTION:
The case is two parts (top/bottom) and slides onto the back/outside of your phone. The case stays on the phone regardless of whether phone is in holster or not.
The holster (when phone is inserted) sits on the screen side your phone.
The holster has two clips:
The clip on top of the holster clips the top of the phone into the holster.
The clip on the back of the holster clips the holster to your pants/belt.
ADVANTAGES:
* When you’re walking around with phone clipped to your belt, the back-side / case side is face out... screen completely protected.
* The headphone jack is accessible when the phone is holstered, so you can listen to music on earbuds with phone in holster clipped to your side.
* It’s also handy for talking on phone while walking (not in a busy area of course). Use earbuds set with mic on the cord about 6" from earbuds (earbud/mic set available around $15... I don’t think the originally supplied earbud set had a mic), make the phone call (requires phone removed from holster for dialing), then put the phone into your holster and keep talking away. ** DETOUR: - By the way, when I tried to use an earbud set with mic on stock Froyo, it didn't use the external mic at all (it continued to use the mic on top of the phone which doesn't work if the phone is not close). Later, now that I've upgraded to GB with custom Rom, the external mic on the earbud cord now works great (I'm not sure whether it was the GB or the custom ROMs with voodoo that fixed it...does anyone know?). I also use that earbud/mic set when I'm on a long conference phone call in the office... it gives hands free talking so I can operate my PC keyboard at the same time that I'm talking on the phone without getting a crick in my neck (from holding a standard phone between my ear and my shoulder... the only other way to keep hands free). And of course I'm only using the PC for items directly related to the phonecall... I would never dream of checking my email or surfing over to sites like xda during one of our typical exciting business conference calls where I get to talk for about two minutes and listen for about 58 minutes The earbud mic works great in my non-blue-tooth car too... much better than trying to use the phone built-in mic which probably isn't going to be anywhere close to your face when you're driving. END-OF-DETOUR.
* If you want to throw your phone into a briefcase, leave it in the holster and unclip it from your pants.... the holster provides great protection for your screen if it gets bumped against something in your briefcase.
* Both clips (phone to holster and holster belt clip) are sturdy and well designed. Removing holster clip from belt or removing phone from holster are both very easy things to do (1-2 seconds). You can see how easy to get the phone into and out of the holster in the last 20 seconds of the video linked above.
**If I didn't have the holster, the biggest thing for me is that the phone seems a little too big to fit in my pockets comfortably:
Back pants pockets - I worry about sitting on it.
Front pants pockets - I worry about what happens as I sit down and stand up. And I have to stand up to put it into my pocket or remove it from there.
Shirt pocket - I worry about it falling out when I lean over.
And if my phone is not in my pockets then I would be holding onto it or shuffling it to various other temporary places... just more likely to lose it or have some other absent-minded accident imo. It’s more convenient imo to just put the phone into my hip holster and not worry about it until I take it out of the holster when I want to use it. Then when I'm done using it, it goes right back into the holster on my hip (except at home... different story)
WEAKNESSES
* While the upper half of case is very securely gripped onto phone by friction, the lower half of case is much smaller than the upper half and so has much less friction grip to the phone. To make matters worse, the attachment between lower and upper half of case is not great. The result of these two factors is that if you tug on the lower half of the case you can get it to separate from the phone and upper case half. Therefore it is risky to put your phone into your holster upside down because if you then try to lift it out by grabbing the natural location near the top of the holster (which is now lower half of the case), that lower half case may become separated and you might drop the phone. So I make sure to always put the phone into the holster right-side up. Interestingly, the HTC Thunderbolt case shown in the video has upper and lower case halves almost equal size so they probably don't have as much problem (better friction grip for bottom)...I'm not sure what prompted the smaller lower case half size for Infuse but I think it was a bad design choice
* Speaking of absent-minded accidents.... I did manage to drop my phone from at least waist height when I removed the phone from the holster while I was literally trotting down the steps of a cement stairwell (had a lot of things on my mind, was in a big hurry, trying to save time by making a phone call on the run, perfect time to be careless).. When I examined the scene after the drop, there were cracks eminating from the lower left hand corner or the screen. I also found the bottom half of the case was separated from the top half and from the phone. I don't know whether the bottom half of the case came off as I was pulling it out of the holster, or whether it came of after it hit the cement. I'm not positive exactly what happened, but there are two possible scenarios:
Scenario A - Maybe I had my phone in upside down at the time... if that's true then that is probably the reason I dropped it and possibly the reason that the case didn't protect the screen (because the bottom case would have been separated from the phone before the bottom left corner hit the ground in this scenario).
Scenario B - Maybe the bottom case came off only as a result of the impact from the phone hitting the ground. If that's true, then the case was still not enough to prevent screen damage even though case was intact when it hit the ground in this scenario. The case is not particularly beefy and one with thicker corner guards may have done better in this scenario.
Scenario A is probably the more likely explanation for my experience, but I'm not positive.
I don't consider tendency for the bottom case half to separate as a major problem, ONCE YOU'RE AWARE OF IT. I could probably fix it with a piece of tape holding top/bottom case halves together better, but that's messy. Now that I am aware of it and conscious of the proper orientation, I don't feel the need to do that. Before I dropped the phone I was not particularly tuned in to the significance of putting the phone into the holster right-side up or upside down.
OVERALL:
I Have been using it for 9 months and I'm very happy with it. It is highly recommended as far as I’m concerned, especially at those lower prices. Just remember to put the phone into the holster right-side up.
Click to expand...
Click to collapse
So do you like it?
stingdude said:
So do you like it?
Click to expand...
Click to collapse
Yup, I sure do.
(see summary labeled "OVERALL")
Had this case. It broke on me in less than 3 months. The spring in the clip where it holds the phone broke. Too much clipping and unclipping? Idk. Maybe I just had a bad one.
Sent from my SGH-I997 using xda app-developers app
aznracer62 said:
Had this case. It broke on me in less than 3 months. The spring in the clip where it holds the phone broke. Too much clipping and unclipping? Idk. Maybe I just had a bad one.
Sent from my SGH-I997 using xda app-developers app
Click to expand...
Click to collapse
I've had mine 10 months and use that holster any time I'm not at home and sometimes around the house as well.
Haven't had any problems like that... yet (knock on wood).
I had it and it broke because i do allot of sim card switching and batery changes so i got a ruber case and its way better for me..
Sent from my SGH-I997 using xda app-developers app
I recently got a Note 10.1 for me and one for my gf. After a few days I was getting extremely bothered by what I can only explain as creaking sounds when holding the tablet. By creaking I mean like a haunted house, very similar to the plastic sounds of when you grab a keyboard from only one side. My GF's makes zero sounds.
I couldnt take it, so I switched it but this one still makes the sounds. Definitely not as bad but still.
Does any of your tablets make these sounds?
Nope .
jje
No, if you can exchange it for another
.
Have 2, no sounds, bought 1 for my brother and a friend, both as quite a church mice....
i get it on my tablet but i'm not bothered by it so much.
I got a case coming in this weekend, hopefully this will make the noises less noticeable. I'm not sure I want to go through the hassle of exchanging again it but if the noise is not reduced with the case I may do so again.
It just feels like cheap plastic, it's maddening that its such an amazing device yet it has such a crappy outer shell.
agkelos said:
I got a case coming in this weekend, hopefully this will make the noises less noticeable. I'm not sure I want to go through the hassle of exchanging again it but if the noise is not reduced with the case I may do so again.
It just feels like cheap plastic, it's maddening that its such an amazing device yet it has such a crappy outer shell.
Click to expand...
Click to collapse
Not a fake is it ???
jje
Yup, they are originals bought from Wal Mart. I fixed it by chance. I opened it up, which is fairly easy and noticed that the noise came from the hinges of the back plastic grinding against the slots were they fit in.
I tried fixing it by safely applying double sided tape at different places, after trying different spots the noise started to get worse, so I decided it was time to go to bed and I reassembled the tablet. To my surprise when everything was back in place, the unit felt as solid or even more than my GFs and I could not make it sound regardless of the pressure I applied.
My conclusion is that somehow I worked the hinges of the back plate in a way that it stopped making sounds once I removed the double sided tape.
One thing I'm sure of is that the noise is indeed coming from the backplate hinges.
Hey,
just got the 16GB from tesco.
When I opened it, (factory sealed box), the case was not clipped all the way on, and the top edge was open a bit. I opened it properly, from the bottom as instructed. Sim car already in, so clipped case on.
Basically there is 1mm gap, right next to the headphone jack and microphone on top of the phone. So, I took case off and had a look. The body has a space for an extra clip next to microphone, but the back case misses this one out (presumably to make room for rubber bit on microphone). I had a look at the pink case in the box, this also misses this clip.
Do other peoples phones case sit tight and flush on the top edge? or is my phone maybe wonky!! I worried the numpty who put the tesco sim in has distorted the chasis, or I just have been unlucky.. Its pretty minor, but its dust access so would prefer a tight fit!
FYI, there stock systems are screwed for xmas. Says out of stock everywhere, including when you phone up the store. I went to a tesco Extra, it had lots and lots in stock. Same price as Tesco direct. So, if you still want one for £129, 16GB. Get to your nearest tesco extra, you may well get one if they have a phoneshop instore.
helppme said:
Hey,
just got the 16GB from tesco.
When I opened it, (factory sealed box), the case was not clipped all the way on, and the top edge was open a bit. I opened it properly, from the bottom as instructed. Sim car already in, so clipped case on.
Basically there is 1mm gap, right next to the headphone jack and microphone on top of the phone. So, I took case off and had a look. The body has a space for an extra clip next to microphone, but the back case misses this one out (presumably to make room for rubber bit on microphone). I had a look at the pink case in the box, this also misses this clip.
Do other peoples phones case sit tight and flush on the top edge? or is my phone maybe wonky!! I worried the numpty who put the tesco sim in has distorted the chasis, or I just have been unlucky.. Its pretty minor, but its dust access so would prefer a tight fit!
FYI, there stock systems are screwed for xmas. Says out of stock everywhere, including when you phone up the store. I went to a tesco Extra, it had lots and lots in stock. Same price as Tesco direct. So, if you still want one for £129, 16GB. Get to your nearest tesco extra, you may well get one if they have a phoneshop instore.
Click to expand...
Click to collapse
The gap is there to allow leverage to get the back cover off. It's annoying that dust can get caught there but it would be a nightmare to remove it if there were no gap. I've had four now from various Tesco stores and they all have this gap, so no need to worry. Just clean out the dust now and again.
I had one which shipped with the case split open like you describe when I first opened it (also 16GB from Tesco).
That phone had a creaky back case - particularly noticeable applying slight pressure to the corner near the speaker. On looking at it I could see the clip on the front of the phone (not the back) was slightly too large, and so you wouldn't be able to fix it with a new back.
Phone went back as it also had a dead pixel in middle of the screen.
I think that the small plastic clips on the front part of the phone can be damaged by not taking the rear of the phone off carefully enough. If they are damaged your phone will always have a loose back, so best not to remove the back too often.
Yes mine is the same and annoyingly someone has used this gap to try and remove the backplate causing it to split at the microphone opening. (2nd hand phone).
So I suggest always removing the backplate from the microUSB end as these are not the sturdiest of backplates.
michael-jb said:
Yes mine is the same and annoyingly someone has used this gap to try and remove the backplate causing it to split at the microphone opening. (2nd hand phone).
So I suggest always removing the backplate from the microUSB end as these are not the sturdiest of backplates.
Click to expand...
Click to collapse
The phones from Tesco include a one page leaflet telling you to put your thumb on the moto logo on the rear and peel it up from the USB, definitely not from the top.
Seeing how flimsy the back is I personally crack open the bottom at the micro USB and then run my fingernail around the gap to pop the back off all the way. The hardest bit to release is the corner above the buttons, which is also where the rear of the case is weakest.
jfinnie said:
The phones from Tesco include a one page leaflet telling you to put your thumb on the moto logo on the rear and peel it up from the USB, definitely not from the top.
Seeing how flimsy the back is I personally crack open the bottom at the micro USB and then run my fingernail around the gap to pop the back off all the way. The hardest bit to release is the corner above the buttons, which is also where the rear of the case is weakest.
Click to expand...
Click to collapse
yea this is how I remove mine. The gap at the top is definitely not there to aid removal of the back. You start from the bottom like you say,
I actually swapped the black back for the pink one included. it fits much much tighter at the top so I think the back can be distorted on poor removal. The downside is I now have a pink phone until I get a replacement
cheers for the responses guys. Good to know its not a problem with my phone as such, just a design quirk..
just got a 16 GB XT1032 from US and i have this same kind of gap in between the body parts on the right side of the audio jack, when the display is facing ground. i freaked out when i found this out. i really expected perfect finishing from motorola.
did someone figure out why is this werid 1mm gap is there or some way to fix it?
Hi guys! I just bought my Moto G from Romania, 16 gb dual sim. Well, today I notice a tiny gap at the right side of the screen, between screen and plastic body. Did anyone else had something similar? The phone it's just great, but I'm a little worried because maybe dust can enter under the screen. I did'nt dropped or something, I just noticed today in the bright light. Thank you
There's no gap in mine. Are you guys making sure that your back cover is completely "snapped" on on all of its sides?
Sent from my XT1034 using Tapatalk
Picture to confirm problem
Hi,
I too have this problem.
Posting a picture
Hello, just recently picked up a factory refurbished Note pro 12.2 on Amazon and noticed that if I pressed on the top left corner of the backside, it was a bit loose and would create a slight "pop" or click sound. It wasn't too big of a deal but it bothered me and I returned it for another, the new one also has this problem but to a lesser extent. Is this a common issue with the note pro or could it be because mine is refurbished? Is there any way to fix it or should I just try and not worry about it? Thanks for any suggestions!
I have the same click sound on my notepro.A while ago i took of the backcover of the tablet and it's a small plastic cover that makes the noise.Don't think it's a problem.