Mulitple problems - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

Just got a new Galaxy S5, activated with sprint, installed custom recovery, rooted, install rom, etc. KNOX tripped btw
So even before I modified anything I was getting a bunch of network errors. After I rooted and installed a ROM I still get the networks errors, no 4g.
I went back to stock, unrooted ROM, still get all the errors, no 4g, no OTA update because it says my operating system has been modified. Then it says because of network issues my sim has been locked, then a few minutes later it says its unsable to detect my sim and will restart to check for the sim.
And I also get a bunch of apps stopping error messages.
Could the knox trip be preventing the OTA since I reverted back to stock non-root?
ALSO, right now it says theres no sim, but I have 3g and I'm making phone calls

Just got out from the sprint service center. They fixed the network problems in about 2 minutes. He said it was something where the sim wasnt set up right on their end. It worked to make phone calls and to receive 3g, but wouldn't get 4g. He pushed a few buttons on his computer and had all the network problems cleared up. I'm not worried able any other problems at this point because I'm sure they can be resolved by flashing the right rom.

Related

[Q] No phone Calls, only data and text

I got this phone a month ago and flashed various stock based ROMs with no trouble. I then tried AOSP (cm10.1, eclipse) and everything seemed to be ok although, I couldn't make phone calls because I have no service where my house is and was never able to test (I remember that in settings->about phone->system status it said it wasn't activated and it didn't display my phone number, but when I went back to stock it did display my number). Then I went back to a stock ROM and my phone would not make or receive calls. It would send and receive text and was able to received data via 4g but when trying to make a call, it would say "dialing" and then eventually just stop without making any type of connection. when calling the phone it would go straight to voice mail as if it was off. I used odin to go entirely stock and had the same problem. I ended up returning the phone and getting a new one and I am running Clean rom 5.5.1 and everything is working fine but I'd really like to try other roms but I don't want to have the same problem again. anyone know if it was just a bad phone or if I did something wrong? if so, what? any ideas would be greatly appreciated! Thanks!
You should have consulted xda before returning the phone. With your original phone, you needed to reprovision your sim to properly have your data return since you had Odin flashed. That code only works on ICS though.
The loss of data on your prior phone was from flashing CM10.1, you just needed to follow this post to resolve your issue without Odin flashing a stock rom.
Edit: The sim reprovision code suggestion is still valid BUT disregard the data loss part...

[Q] I can do everything except make calls! please help!

I have a Mexican S2 LTE i727 Skyrocket from Telcel.
I rooted it, unlocked it via a web code i bought, and after a few hiccups everything seemed to be working fine (GPS, Wifi, installing and using apps), i did try to keep blocked cellphone data because i dont have a plan yet.
Yesterday i received my 1st call (not my main phone yet) and i found out that i cant make a call longer than 15 seconds!, as the phone will cut audio, or hang up, or restart the phone all together...
The only thing weird i can think of, is that when i first unlocked the phone is said "SUCCESSFUL" and 14 seconds later "FAILED", i restarted and changed roms a few times, and kept being locked...
I tried the alternative methods they sent me by mail and did something that apparently unlocked it successfully, because now i dont get any message when i insert a different SIM, and the carrier name actually comes up (2 different carriers), and everything seems to work...
BUT when i dial *#7465625# to confirm if the phone is unlocked, i get a "Unfortunatelly, the process com.android.phone has stopped." message.
*#06# does gets my imei correctly (a different ROM said it was 0, I changed roms and i could see the imei correctly again.
I tried changing to different mods, like Embyro 6.0, Embyro 6.3, Embyro 4.1, CM9.1, CM10.0, ATT stock deodexed, ATT ICS 404, and a few others... and its the same with every one the phone will hang up, or reboot or lose all audio in or out. (it wont pass the bootscreen with the actual TELCEL stock rom from sammobile)
Am i missing something? a test i could do to see whats wrong?
Could it be a hardware issue? any other *# codes i could try?
also... Anyone out there has the official TELCEL firmware/rom??? or an alternate source for some reason i cant get the one from sammobile to work and i was planning on taking it back for warranty if i confirmed its a hardware issue... :,(

[Q] Stuck in roaming after flashing MIUI (fixed)

Hey everyone here at XDA, just wanted to share my recent experience with loosing my phone service after flashing MIUI from the clockwork rom manager app. Basically, i flashed the rom from within the rom manager app and really liked the rom until I noticed that I had lost data and phone service. Apparently I was stuck in roaming, with a little triangle replacing the 4g icon in the notification bar at the top of the screen. I did a bunch of searching through forums and everyone who was having this issue was having it due to the loss of there IMEI. The people afflicted by loss of service did not have the correct IMEI or any at all on their phone.
But my IMEI was there and it was correct. So I restored the nandroid backup I made at the time of flashing MIUI but that didn't solve the issue so I restored the backup I made when I originally rooted my phone and installed CWM. That still didn't fix it. Some forum posts were saying the SIM card might have been fried, some were saying that they had totally lost the ERI folder, or something... I was getting worried. The last thing I tried was flashing a stock 4.1.1 rom via Odin and still I had no service. Well I needed a phone for work so I went on the VZW site Monday morning and switched my service to an old blackberry storm (I know, right?) that I had laying around and went to work. When I got home I looked on the web some more and found info about accessing the hidden menu with a code that wipes all data and settings. Is this different than the factory wipe from the settings menu? Anyway I wiped via the hidden menu and after that the little roaming triangle was gone. I switched my service back to the Gs3, which involved taking out the SIM card and registering it again, and after that my service, data, and 4g icon was back. Problem solved. I am wondering though if I could have used the hidden menu/wipe feature from MIUI, and for that matter what caused my phone to get stuck in roaming?
I would like to root, and explore other roms but now I'm worried about this happening again. It doesn't help that someone told me service providers can deny service for rooting your phone. I don't know if that's true or not. I know now that I should make a IMEI backup, even though I don't think that was my problem. I recently took the ota and am back on stock 4.1.2. Just wanted to share this with everyone, and bounce it around to see if anyone has any ideas, and maybe this could help someone who is having the same issue. As far as the hidden menu and wipe code, I don't remember what it was but you could look it up if you need to try it.
Thanks everyone
mattunden said:
Hey everyone here at XDA, just wanted to share my recent experience with loosing my phone service after flashing MIUI from the clockwork rom manager app. Basically, i flashed the rom from within the rom manager app and really liked the rom until I noticed that I had lost data and phone service. Apparently I was stuck in roaming, with a little triangle replacing the 4g icon in the notification bar at the top of the screen. I did a bunch of searching through forums and everyone who was having this issue was having it due to the loss of there IMEI. The people afflicted by loss of service did not have the correct IMEI or any at all on their phone.
But my IMEI was there and it was correct. So I restored the nandroid backup I made at the time of flashing MIUI but that didn't solve the issue so I restored the backup I made when I originally rooted my phone and installed CWM. That still didn't fix it. Some forum posts were saying the SIM card might have been fried, some were saying that they had totally lost the ERI folder, or something... I was getting worried. The last thing I tried was flashing a stock 4.1.1 rom via Odin and still I had no service. Well I needed a phone for work so I went on the VZW site Monday morning and switched my service to an old blackberry storm (I know, right?) that I had laying around and went to work. When I got home I looked on the web some more and found info about accessing the hidden menu with a code that wipes all data and settings. Is this different than the factory wipe from the settings menu? Anyway I wiped via the hidden menu and after that the little roaming triangle was gone. I switched my service back to the Gs3, which involved taking out the SIM card and registering it again, and after that my service, data, and 4g icon was back. Problem solved. I am wondering though if I could have used the hidden menu/wipe feature from MIUI, and for that matter what caused my phone to get stuck in roaming?
I would like to root, and explore other roms but now I'm worried about this happening again. It doesn't help that someone told me service providers can deny service for rooting your phone. I don't know if that's true or not. I know now that I should make a IMEI backup, even though I don't think that was my problem. I recently took the ota and am back on stock 4.1.2. Just wanted to share this with everyone, and bounce it around to see if anyone has any ideas, and maybe this could help someone who is having the same issue. As far as the hidden menu and wipe code, I don't remember what it was but you could look it up if you need to try it.
Thanks everyone
Click to expand...
Click to collapse
My suggestion, never use Rom Manager to flash!! Stick to TWRP(I prefer twrp), CWM or Odin.

No Data on Sprint Suddenly

Short and sweet. I am unable to activate data all of a sudden on Sprint. My other family member's phones work fine, but I cannot update the profile or the PRL. It just says "Network Error, try again later." Phone calls work fine, and my baseband and all that jazz are showing. It also shows 3G occasionally, but it still says network disconnected. Any ideas would be greatly appreciated. Thanks!
Update: I've reflashed EFS, and that seems to get me data on most ROMs, except Android L and stock 4.4.4. The second they try to do hands-free/update profile or prl, the update fails and I can't get data. Any ideas? Could it possibly be my SIM card? What's weird is that even when I have a data connection(like on the restored efs), I still can't update profile or PRL...
I've searched the internet for the past week, and nothing has worked. I haven't had a chance to call Sprint and complain, but this is starting to be quite frustrating. I've had data the whole time, but I still can't update profile/prl or complete the hands-free activation. So I can't even go back to stock, because when I do the factory image, the hands-free fails.
Eww sorry man. Probably APN.
Sent from my Nexus 5 using XDA Free mobile app
What the.... So apparently sometime last night, my PRL updated on its own, like it's supposed to(old one was from old efs restore). But I still can't manually force the two to updates. So hands-free still fails upon a reset. This practically confirms that my phone is fine, because clearly it can receive the updates, just not pull them down. I'll call them today and #blamesprint.
APNs should be restored upon efs flash right? If not, how do I check them? The APN menu in settings doesn't appear when on the Sprint network.
Koopa777 said:
What the.... So apparently sometime last night, my PRL updated on its own, like it's supposed to(old one was from old efs restore). But I still can't manually force the two to updates. So hands-free still fails upon a reset. This practically confirms that my phone is fine, because clearly it can receive the updates, just not pull them down. I'll call them today and #blamesprint.
APNs should be restored upon efs flash right? If not, how do I check them? The APN menu in settings doesn't appear when on the Sprint network.
Click to expand...
Click to collapse
You'll have to download an APN app off of the Play Store. When I had Sprint there was weird issues with the bearer field. Also they have like 4 different APNs stock and there was one like i.ispnt or something that seemed to work but you had to select between bearer EHRPD (LTE network routed EVDO) or LTE.
All APN apps are giving me an error saying SIM card unknown, even when installed to system. One even says Virgin Mobile. Could this be an issue with my SIM card?
Could be a problem with your SIM card. I'd just take it into a Sprint store quickly and get it resolved.
I fiddled with APNs, there were 12 there(!), so I reentered the correct 5 and could reliably get data. I factory reset and now my phone is unprogrammed(no MIN and wrong phone number), I'm just going to go yell at Sprint now. :fingers-crossed:
Sprint was useless, the tech kept blaming the phone, saying things like "Nexus phones don't have dialer codes" and "your IMEI is bad(WTF?)", then she noticed the padlock on the boot screen where she refused to go further, saying that I tampered with my device. After I informed her that it was MY device(purchased unlocked from Google) and that Sprint had no legal claim to that device, she redirected me to Advanced Phone Support. She also refused to give me a new UICC card, saying that "it couldn't be the problem." I'm done with Sprint for the week, so I'm just going to go custom again and just set the APNs properly each time. Even on stock/L, I can just flash the Sprint APN zip to automatically fix them, correct? If so, where could I find the latest APNs? The latest zip I have is from March or so I believe. Thanks!
Also out of curiousity, how hard do you think it would be to force my way out of a contract ETF-free? I figure if they can't prove it's my device that's faulty, and they aren't giving me a product that I'm paying for.......
Koopa777 said:
Sprint was useless, the tech kept blaming the phone, saying things like "Nexus phones don't have dialer codes" and "your IMEI is bad(WTF?)", then she noticed the padlock on the boot screen where she refused to go further, saying that I tampered with my device. After I informed her that it was MY device(purchased unlocked from Google) and that Sprint had no legal claim to that device, she redirected me to Advanced Phone Support. She also refused to give me a new UICC card, saying that "it couldn't be the problem." I'm done with Sprint for the week, so I'm just going to go custom again and just set the APNs properly each time. Even on stock/L, I can just flash the Sprint APN zip to automatically fix them, correct? If so, where could I find the latest APNs? The latest zip I have is from March or so I believe. Thanks!
Also out of curiousity, how hard do you think it would be to force my way out of a contract ETF-free? I figure if they can't prove it's my device that's faulty, and they aren't giving me a product that I'm paying for.......
Click to expand...
Click to collapse
thats easy force it to data roaming and start streaming the heck out of anything and everything overnight. Sprint will terminate your contract if your roaming data is consistently to high.

Unable to flash stock android nor Successfully unlock phone.

Good evening,
Hate to bother everyone since you're all busy, however i've been trying for 2 days now to do a couple things with this new phone. This LG Aristo 2 was handed to me by a sister in law (not purchased from swappa); What we've been trying to do is have the Phone unlocked and used for T-mobile however it appears that no matter how much we try resetting the phone, booting the unlock app and being greeted with a "Unlock failed: Phone already unlocked" screen and using a different SIM. The phone will pick up the signal, turn to 'searching...' and then connect to the network again but not allow calls/data to go through, The APN settings are also correct.
So plan B is to reinstall the stock android software (kdz) from https://lg-firmwares.com/lg-lmx210ma-firmwares/; Unfortunately i'm always greeted with an error saying that it cannot complete. Unsure what else to do at this point, Any recommendations?
To clarify, the reason why I'm trying to ensure the unlock has been successful is because we plan to use for calls and data. Texting seems to work, the APNs are correct but data services and calls don't seem to go through, unsure why.
To unlock it via app, you can spend $7ish on eBay. It would take 2 days to get it unlocked.

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