Database Info

How to: Samsung Kies program

It works, though not made for the Captivate. Here's how to get it:
First, you will need to get .NET 4 Framework from Microsoft and install that. You will need to restart your computer after installing, so be prepared.
Go to samsungapps.com or it should be the first search link when searching for Samsung Kies using Google.
It will tell you that it's not available for the US.
Click the "Applications" tab in the upper right part of the screen.
Click "See all Countries"
Click on "Europe" then select "United Kingdom" (I did this just to make sure that whatever follows would be in English, but it may not matter)
At the bottom-center there will be a link "Download Kies" Save or Run the .exe
During installation, it will ask you what language you want. You can choose US at that point.
Phone wouldn't connect at first. I closed the program, disconnected the USB cable, then reconnected the USB cable and Windows started installing drivers. After that, I reopened Kies, selected Samsung Kies on the phone when prompted for USB connection type, and it started establishing connection with the phone. It will then show the phone's model number and your wireless phone number.
If you're having trouble after the drivers are installed, just make sure that the "MTP Application" with USB connector symbol is displayed on the phones screen. It Kies should recognize the phone and connect automatically after that.
It has a few useful features, but isn't the best phone assisting software I've used.

Thanks for this. I just wish I had it before I spent so much time getting my Outlook contacts on my phone.
I installed and ran the program before connecting my phone. When I did connect, it recognized it right away.

What kind of system did you do this on? I tried it a couple of days ago, but my 64 bit Win 7 system had no love for the Samsung MTP USB drivers.

XP, sp3
Someone posted on another topic that they had to update the .NET framework and some other stuff to get it to work on 7.
Sent from my SAMSUNG-SGH-I897 using XDA App

I tried doing it on xp sp3 as well and it always says connecting device and it won't ever connect. Tried to re-install and all that updated everything and still wont work

Why do I need Kies? (innocent tone) All I've needed is mass storage option..

After installing Kies I kept having problems with Win7 64 bit until I plugged the USB cable directly into one of the motherboard ports. Once I did that things started working correctly.

I'm using Windows 7 Starter on my netbook. It's true, you have to get .NET 4 Framework, and I'll add that to the original post.
No one NEEDS Kies, but it is nice to have if you want to back up your contacts and convert videos to play on the phone.
Dave

I've found this only connects if you're using the TouchWiz launcher.

phrebh said:
XP, sp3
Someone posted on another topic that they had to update the .NET framework and some other stuff to get it to work on 7.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Tried that too. The Kies Recovery Mode attempts to install the drivers and the Samsung Android USB Composite Device does install but the CDC Abstract Control Model (ACM) driver fails.
Any idea what that "other stuff" is that might be needed?
Tnx

this is great... but for whatever reason, when transfering music, i can't get playlists to transfer, nor some album art...
oh and i'm using it on win 7 pro x64... you do need the .net 4 framework and it will only connect while using TouchWiz :-\

Truceda said:
It works, though not made for the Captivate. Here's how to get it:
First, you will need to get .NET 4 Framework from Microsoft and install that. You will need to restart your computer after installing, so be prepared.
Go to samsungapps.com or it should be the first search link when searching for Samsung Kies using Google.
It will tell you that it's not available for the US.
Click the "Applications" tab in the upper right part of the screen.
Click "See all Countries"
Click on "Europe" then select "United Kingdom" (I did this just to make sure that whatever follows would be in English, but it may not matter)
At the bottom-center there will be a link "Download Kies" Save or Run the .exe
During installation, it will ask you what language you want. You can choose US at that point.
Phone wouldn't connect at first. I closed the program, disconnected the USB cable, then reconnected the USB cable and Windows started installing drivers. After that, I reopened Kies, selected Samsung Kies on the phone when prompted for USB connection type, and it started establishing connection with the phone. It will then show the phone's model number and your wireless phone number.
If you're having trouble after the drivers are installed, just make sure that the "MTP Application" with USB connector symbol is displayed on the phones screen. It Kies should recognize the phone and connect automatically after that.
It has a few useful features, but isn't the best phone assisting software I've used.
Click to expand...
Click to collapse
I'm on Win 7 64 bit , amazing guy , you're the best

Wow thnx a lot! finally its working for me and i have a windows 7 x64.

Can't connect.
My phone is rooted and all drivers installed fine except the MTP driver won't install.
I can choose mass storage and mount but when I choose Kies option on the phone it just goes crazy and keeps flashing MTP on the phone.
Someone posted somewhere that you need to do a factory reset but I really don't want to do that cause it will wipe all my apps and stuff.
Any other ideas?

You need to connect the usb cable with it already set to the Kies option.

My phone connects to Win7 x86 when it is in development mode and Kies registers that fact but complains that it cannot be in that mode. So I switch the mode off in the phone but now when I plug the phone in it does not even get recognized. Nothing, not even trying to install driver or a new USB device found.
What am I doing wrong?
Net 4 is installed and so are the Sammy usb drivers.

What's the point of Kies?

Hi,
I have HTC Tilt 2 and I have contacts with photos on that. Also all the photos are in sync with outlook. When I used Kies to sync my contacts it did not bring any photo? What should I do? I have more than 300 contacts..

Samsung, this is pathetic!
Wasted 2 hours of my life dealing with your stupidity.
heres the solution (problem was launcher pro):
1. grab the homeswitcher from market
2. set touchwiz crap as default.
3. reboot phone.
from then on, kies acts normally, phone gets detected normally etc etc etc.
thanks for wasting my time samsung.
edit: even after this i had probs, seems i need to reboot phone everytime i need to connect it. on first connect after fresh reboot it seems to work. goodluck. (very very very poor software as expected from samsung)
edit2: this is a bug fest! who coded this samsung? some student? jesus this soft is so bad it kills all the experience. what a piece of junk. barely works. flaky. buggy. samsung, fire your software team asap. they suck. only a true amateur can output this kind of garbage. this is below badly coded visualbasic garbage.

Seems to me you need to take your unhappy self and learn how to code. Then apply for a Job at Samsung claiming you can put their programmers to shame. IF you aren't gonna do anything about it, other than complain, you need to just STFU or get another phone.
kodea said:
Samsung, this is pathetic!
Wasted 2 hours of my life dealing with your stupidity.
heres the solution (problem was launcher pro):
1. grab the homeswitcher from market
2. set touchwiz crap as default.
3. reboot phone.
from then on, kies acts normally, phone gets detected normally etc etc etc.
thanks for wasting my time samsung.
edit: even after this i had probs, seems i need to reboot phone everytime i need to connect it. on first connect after fresh reboot it seems to work. goodluck. (very very very poor software as expected from samsung)
edit2: this is a bug fest! who coded this samsung? some student? jesus this soft is so bad it kills all the experience. what a piece of junk. barely works. flaky. buggy. samsung, fire your software team asap. they suck. only a true amateur can output this kind of garbage. this is below badly coded visualbasic garbage.
Click to expand...
Click to collapse

[Q] Ready to toss Captivate out the window HEEEEEEELPPPPP Please!!!!!

So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well

This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.

I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...

ekasey said:
So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well
Click to expand...
Click to collapse
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.

gerbick said:
This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.
Click to expand...
Click to collapse
Can you link me to the Driver set you used? I have tried the captivate drivers, the T mobile Versions as well, along with a the generic Galaxy S drivers
Battlehymn said:
I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...
Click to expand...
Click to collapse
Will Give it a Try
SlimJ87D said:
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.
Click to expand...
Click to collapse
I don't use Apple products, but thanks.
It's not that the Software or procedures are beyond my scope of intellect. It seems that every stickied thread I have read on here has 11 different ways of doing the same thing, and not one process works the same for everyone.
Like I said I'm not opposed to trying anything at this point or starting from scratch I just figured it would be a little bit less confusing.
I guess I assumed it would be
DL Software > Install Drivers and Software > plug in phone and magic it works haha.
So far I love the phone besides the fact that it had an SMS error the other day and Deleted all of my texts, the audio jack has become flakey, and the gmail app has consistent errors. OH and I'm missing text messages from people

Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support

Battlehymn said:
Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
Click to expand...
Click to collapse
Thanks wanted to be sure, I had tried those on the laptop, I will try them tomorrow along with the other suggestions. Wish I had an office job like I used to then I would screw with it at work.

To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App

you could try simpler first - try to connect without Kies;
1. Phone ->settings->applications->usb settings -> ask on connection
2. Install drivers - I installed the AT&T captivate drivers, then the Samsung Drivers
3. Connect phone - if the screen is unlocked, you should see an option for which USB setting you want
4. Pick Mass storage
5. You should see one or two new drive letters on your machine (internal and SD card if you have one)
6. Pull down notification bar on phone, click USB, use for files, Mount drive
This will validate that you have the drivers installed without doing everything else that is involved with .Net stuff
You really only need the Captivate AT&T drivers for this part to work.
I have 2 XP machines and I have full functionality without installing Kies.

I probably tried everything as well..... if not more, but kept trying on my Win 7 64bit.
Don't know of which step finally worked but in using the updated version of Kies (Kies_1.5.1.10074_2_6), Samsung cable (non-motherboard port?), Samsung official 64bit USB drivers, unmounting External SD, setting Captivate to "ask preference for USB", and a final deep breath.
I ended up copying the Samsung USB driver folder to an easy to find location (desktop) and while in Kies(probably not necess.) I opened Windows device manager and asked each device error message to search that folder for correct driver one by one. It finally worked. I used Kies for Outlook Contacts, selected and used Media Center for music(had to remount SD before it would be recognized). Haven't used, but tried mass storage, modem(tether) and they were correctly recognized. Good luck!

What finally did it for me, after getting all the drivers to install with the phone in debug mode, was to set it to always ask on connection. It refused to install the mtp driver if I just set it to mass storage and left it there. I have no idea why, as mass storage is what I click when it connects, but it seems happier this way.
Sent from my SAMSUNG-SGH-I897 using XDA App

I had problems with kies and launcher pro. Had to switch back to original launcher for kies to work. Haven't tried in awhile.with both programs getting updates, it may be fixed now. My .02.
Sent from my SAMSUNG-SGH-I897 using XDA App

I had the same problem. .. actually I still have the same problem, however, there are ways to root and enable sideloading without ever hooking up to the computer. Try that out. If you can't find out how to do it, let me know and I'll do a write up.
Rooted Capivate Galaxy S

naplesbill said:
To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks Will do this today.
everything else I will try tonight and let you guys know how it goes I will do it on both my laptop and on my PC at the same time.
Thanks so much for all the suggestions guys

I had the same problem with launcher pro, no matter how I tried to connect, unless I was in debug. Switching to the always prompt or whatever took care of that for me.
Sent from my SAMSUNG-SGH-I897 using XDA App

i knw this isnt really helpful but dont throw it out the window send it to me hehehe

I just tried the older cable that was party to all the unsuccessful Kies attempts and got the same error. Tried Samsung cable.....no issues. Odd because that same cable worked fine for EVO 4G and a Motorola device and Moto Phone Tools.
Could be fluke?

Well first off I want to thank everyone for the words of encouragement. I was able to finally get the phone rooted. not 110% sure how I did it but it's now done.
My second issue is now getting Kies to work, all it does is sit there and say connecting device
Thanks again everyone

need help connecting to pc before I go insane

After spending my entire Saturday trying in vain to get my win 7 laptop to recognize my captivate I've decided I need to reach out for some help.
Right when I gore my phone, without too much hassle I did the superoneclick root via my pc with great success. Did the lagfix after that and all was well. Go me right?
I used my phone for a little bit and decided that it was time to but sonera music and pictures on it. This is where it all went wrong.
For background, I have done up to this Point: tried both driver sets that are floating around (and exe and the version most often linked to in help threads with a simple setup file), Ive tried kies, I've tried going into device manager to manually locate the divers. Nada.
At this point the drivers with the setup file will no longer install because the install of the exe screwed up at some point. Windows is only showing the device as us composite hub or as a unknown device. I can sometimes get it to say Samsung android usbb device but it shows that it is in error and it still wot see the phone. Someone else asked me if I had used the mount option when I comes up in my notifications bar which I haven't because it never gives me the option. I've tried disabling launcherpro, undoing the root, undoing the lagfix, formatting and wiping user data on the phone, still nada. I've tried all usb modes. Nada.
First things first, can someone explain to me exactly what I should do in device manager to get the drivers in order? I'm pretty sure this is the root of my problem. Any idea on how to get rid of the erroneous drivers that are causing the driver setup to fail?
Any help would be great :S

Need to try and manually remove three old drivers, then try and re install. Id suggest using the ones design gears posted on his one click back to stock post
Sent from my SAMSUNG-SGH-I897 using XDA App

I snipped this from one of my old posts in the Vibrant section...
For those of you having a problem with Windows 7 recognizing your Vibrant ... here is how I fixed it on my system.
*Note: You do not need to load any special USB drivers for your phone to be recognized in Mass Storage mode in Windows 7.
*Warning: You follow these instructions at your own risk ... no screaming at me if you try it and something gets screwed up!
1) Navigate your way into the Device Manager / Universal Serial Bus Controller
2) Uninstall the device(s) "USB Root Hub" (My system had 2 listed)
3) You will lose mouse and keyboard control (because you just removed the USB Hubs)
4) Reset your PC and allow Windows to boot normally.
5) Go back to the device manager and wait for all of the "!" marks to go away as windows re-installs the USB Hubs and reinitializes all of your devices.
6) Make sure your Vibrant is in mass storage mode and has USB debugging OFF
7) Plug in your Vibrant via the USB cable and be amazed as windows recognizes your device and assigns the drive letters. After you select the mount option on your phone you will have normal access via windows explorer.
Hope this helps some of you out there !!!
~Stresa
Sent from Samsung Vibrant

thanks for the good responses guys but both of those have failed. Odin cant even see my phone, same issue with superoneclick root. I even just tried on an enitrely different PC and got the same "device could not start" message.
tried deleting all the drivers for the USB devices. nada. still no connection

Subrock said:
After spending my entire Saturday trying in vain to get my win 7 laptop to recognize my captivate I've decided I need to reach out for some help.
Right when I gore my phone, without too much hassle I did the superoneclick root via my pc with great success. Did the lagfix after that and all was well. Go me right?
I used my phone for a little bit and decided that it was time to but sonera music and pictures on it. This is where it all went wrong.
For background, I have done up to this Point: tried both driver sets that are floating around (and exe and the version most often linked to in help threads with a simple setup file), Ive tried kies, I've tried going into device manager to manually locate the divers. Nada.
At this point the drivers with the setup file will no longer install because the install of the exe screwed up at some point. Windows is only showing the device as us composite hub or as a unknown device. I can sometimes get it to say Samsung android usbb device but it shows that it is in error and it still wot see the phone. Someone else asked me if I had used the mount option when I comes up in my notifications bar which I haven't because it never gives me the option. I've tried disabling launcherpro, undoing the root, undoing the lagfix, formatting and wiping user data on the phone, still nada. I've tried all usb modes. Nada.
First things first, can someone explain to me exactly what I should do in device manager to get the drivers in order? I'm pretty sure this is the root of my problem. Any idea on how to get rid of the erroneous drivers that are causing the driver setup to fail?
Any help would be great :S
Click to expand...
Click to collapse
kies or mass storage?
for kies debugging in settings>aplications must be disabled. i dont remember what works better ask on connection or to have connection type preset in settings>applications>usbsettings. im on froyo which works a million times better, kies on jf6 was like a 90% fail rate. it just didn't work for me.
for mass storage you need to mount the phone from a message in the notification bar, even if it asks the connection type and you tick mass storage it will not be mounted, you still need to mount from the notification bar.
you can also mount the sdcards from the notification bar in debugging mode which bypasses the connection type setting in settings>applications>usbsettings.
i tend to leave debugging on in case i need adb to fix my phone, i only turn it off to use kies which is useful to fix my contacts when i have multiples (it's alot easier to fix 200+ contacts on a computer screen using a mouse and keyboard), or install an update if i choose to run the phone stock.

tried in every combination of modes, cant get it connect any possible way. I also dont get the option to mount it from the notification bar so perhaps I have a hardware issue.

Are you using the stock usb cable? I've had problems with some but not all generic cables.
Sent from my SAMSUNG-SGH-I897 using XDA App

may not be what you want to hear
I actually had a similar problem, though not the same. My phone charges and I can use mass storage without issue, but I could not get Odin One Click updaters to ever "see" my phone. I tried every USB port on my box, tried several different driver sets (including the ones DG recommends). Eventually, I tried on a different computer. Odin saw it fine, updated no problems, first time out of the gate.
I know, I know, not everyone has access to two computers, and furthermore there "should" be no reason it can't work on a particular one, but for me, short of formatting my PC and reinstalling OS, I tried everything else I could think of.
Good luck, either way!

post moved to new thread

I don't think there should be a logical reason as to why this would ever work, but Windows (and computers in general sometimes) has a tendency to surprise me like that... but what if you try removing the drivers by whatever automatic means you are provided with, and then check and remove them manually (if necessary), and finally run CCleaner or some other program with registry cleaning capabilities to give your PC that last little enema.
Then use DG's drivers and install them in whatever way he recommends (been a while since I installed the drivers). That's really all I can think of on the PC side... maybe putting a cheap little USB hub between your phone and your PC if you have one laying around as another mostly futile attempt.
Fair warning, it is possible for CCleaner to mess up your PC... any program that messes with the registry can potentially do so. I've never seen the program cause harm, but it is possible.

I've had the same problem with my Crappy from day one. I still somehow got SuperOneClick to Root my phone through multiple attempts. But if all you need to do is transfer files from your phone to PC, and vice versa. I would recommend Android Sync Manager. It can read most of the file systems in the phone, and transfers at a decent speed.

same here
One of my PCs recognizes Cappy with the same cable, OS, drivers. Other one doesn't.
So I ended up using "ADB Wireless" from Market. It works pretty good, slower than USB, but works.
Also - if you are willing to make your PC work - try fresh reinstall of Windows 7SP1 and disable driver update from Internet.

Since your just trying to put music and pictures on the phone, try Kies Air from the market. Install it on your phone then you can transfer files wirelessly with the browser from your computer.

USB Cable
gbrown2036 said:
Are you using the stock usb cable? I've had problems with some but not all generic cables.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Definitely check the USB cable. I had this exact issue before. I checked drivers, did a bunch of un-installing and manual installing of drivers. Finally I tried my stock USB cable and all worked perfectly!

PC not recognizing S3 ...

It seems no matter what I do, my PC, & a few others, just WILL NOT recognize my Verizon S3! Yes, the Samsung drivers have been installed in all of them. I am at my witt's end with this phone. #Ugh!!!
PS: I am pretty sure I have been through every single "option" within the settings, & I cannot find anything to help. If I drop the pull-down menu, & If I catch it quick enough, I can tap the USB icon & be taken to a screen where I have a choice for either "media" or "camera" whatnot.

sutliff said:
It seems no matter what I do, my PC, & a few others, just WILL NOT recognize my Verizon S3! Yes, the Samsung drivers have been installed in all of them. I am at my witt's end with this phone. #Ugh!!!
PS: I am pretty sure I have been through every single "option" within the settings, & I cannot find anything to help. If I drop the pull-down menu, & If I catch it quick enough, I can tap the USB icon & be taken to a screen where I have a choice for either "media" or "camera" whatnot.
Click to expand...
Click to collapse
BTW: I am sitting here with a brand new phone, & a 32gb card installed, & mounted.

I have never had luck with just plugging in my phone, I always use an adapter.
Devices:
Samsung Galaxy S3
Asus Transformer
Motorola DroidX
Motorola Droid Bionic
Motorola Droid 1
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Did you try a different sub port?

Upgrade your media player

Vagitarian said:
Did you try a different sub port?
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Yes, I try different ports, ... The "USB" icon just will NOT stay in the upper left of the screen/display.

Same problem
Same problem!

I'm may be wrong but I seem to recall reading that there is a technical limitation preventing this. I gave up and just used kies.

It could be your PC sucks... or u have a service disabled
Sent from my SCH-I535 using Tapatalk 2

I thought I'd mention this just in case ... if you plug your phone in while the screen is locked you'll need to unlock it to get the volumes to mount and appear in explorer.
If you are running XP or later you should not have to load any special USB drivers to make mass storage work.
Sent from my Nexus 7 using xda app-developers app

sutliff said:
Yes, I try different ports, ... The "USB" icon just will NOT stay in the upper left of the screen/display.
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Click to collapse
You could also try putting the w phone in it usb debugging mode and let the computer auto detect and install drivers just in case.

faehsemc said:
It could be your PC sucks... or u have a service disabled
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Neither comment is helpful. Especially since he said he tried other computers.
OP, my Sprint S3 connects automatically with USB Debugging enabled on the phone so I don't have to hit anything on the phone. Then a popup shows up on Windows asking what I want to do.
FNM

Try this maybe if u havent already...
Sorry to hear that. Normally when I plug in my S3 to my Win7 Laptop, It just detects and auto-play pops open with what I want to do.
You should try plugging the S3 into the back of the computer and also deleting the drivers that were installed from the phone already and re-installing.
sutliff said:
It seems no matter what I do, my PC, & a few others, just WILL NOT recognize my Verizon S3! Yes, the Samsung drivers have been installed in all of them. I am at my witt's end with this phone. #Ugh!!!
PS: I am pretty sure I have been through every single "option" within the settings, & I cannot find anything to help. If I drop the pull-down menu, & If I catch it quick enough, I can tap the USB icon & be taken to a screen where I have a choice for either "media" or "camera" whatnot.
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Have you tried a different cable?

Android File Transfer (Mac) not working?

Anyone having issues with AFT and the GS7? When I plug in the GS7, AFT launches but I get an error that the device is locked, even though it isn't (screen is on and it's unlocked). I've tried removing security just to eliminate that, doesn't help.
Other Android 6.0 devices work fine with AFT so it's clearly GS7 related.
Particularly annoying because you can't yet write directly to the External SD card

mickliq said:
Anyone having issues with AFT and the GS7? When I plug in the GS7, AFT launches but I get an error that the device is locked, even though it isn't (screen is on and it's unlocked). I've tried removing security just to eliminate that, doesn't help.
Other Android 6.0 devices work fine with AFT so it's clearly GS7 related.
Particularly annoying because you can't yet write directly to the External SD card
Click to expand...
Click to collapse
When you connect S7 to the MAC, it says cannot connected, but a popup appears on your phone. Allow it, and don't disconnect the USB cabel. Once again, start Android File Transfer App. This is how it works. Each time when you plug S7 in, you have to allow the connection on the phone, after that it works until you disconnect S7.

When I plug mine in and change the setting to media transfer on the phone AFT pops up and says "try reconnecting or restarting your device" then closes. Every time

TillysWilly said:
When I plug mine in and change the setting to media transfer on the phone AFT pops up and says "try reconnecting or restarting your device" then closes. Every time
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Click to collapse
+1 this

Both of you should read my words slowly and carefully. Everything you need is there...

Tuningszocske said:
Both of you should read my words slowly and carefully. Everything you need is there...
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Click to collapse
Please don't assume we're rookies. It does not work. Even after clicking "allow" for permissions, it fails every time.
Also don't assume every variant is the same.

For anyone who seems to be hitting a dead end, this completely solved my problem...
http://www.techwalls.com/android-file-transfer-not-connect-to-device-mac/
Issue related to having previously installed Kies (prob from SGS4 days).

mickliq said:
Please don't assume we're rookies. It does not work. Even after clicking "allow" for permissions, it fails every time.
Also don't assume every variant is the same.
Click to expand...
Click to collapse
You mean after allowing and not pulling USB cable out? After allowing just open Android File Transfer app again. DO NOT REMOVE the cable!

Tuningszocske said:
You mean after allowing and not pulling USB cable out? After allowing just open Android File Transfer app again. DO NOT REMOVE the cable!
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I already posted my solution above...I know you were trying to help, but the issue wasn't user error

mickliq said:
I already posted my solution above...I know you were trying to help, but the issue wasn't user error
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Ah okay, I didn't see the sender on my mobile. I will try your method.

mickliq said:
I already posted my solution above...I know you were trying to help, but the issue wasn't user error
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Click to collapse
Your solution didn't work for me, I still have to allow access for the computer each time I connect the S7. After allowing it works flawlessly.

Tuningszocske said:
Your solution didn't work for me, I still have to allow access for the computer each time I connect the S7. After allowing it works flawlessly.
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Click to collapse
Yes, that's true. I couldn't get it to connect no matter what, without uninstalling Kies. That was my OP.

mickliq said:
Yes, that's true. I couldn't get it to connect no matter what, without uninstalling Kies. That was my OP.
Click to expand...
Click to collapse
OK, I found a real solution: install Samsung Smart Switch and update it. When phone is connected (don't have to allow) there is a small arrow on the right side of the name of your device, expand it, and a small folder icon opens a file manager like AFT. By the way it has also a backup/restore/update/syncMAC function without root.

If you have been getting a response when plugging in a Galaxy S7 or Galaxy S7 edge, do the following:
Go the the Kies website and download Kies for Mac.
Next, openKiesMacSetup.dmg which you've just downloaded.
Click Uninstall. Your Mac will ask you to open the app, so you'll need to open it.
Once it's done uninstalling Kies you probably had on your computer from a while back and no longer use, once you plug in your new GS7 or GS7 edge, and open the AFT application on your Mac, it should still give you a weird response, but on your phone, this time it'll ask you if you're ready to connect your phone and open it up to see files on your computer. Select that you do, and it'll work.
A Finder window opens, and the model number will appear in the center of the Finder window with the requisite files.

Actually, unless I missed it, nobody touched on the solution, which is incredibly simple. I found it on accident. The default setting for the GS7 is to CHARGE when plugged into a Mac (maybe PC too?). Swipe the top notification area, tap "charging" and switch it to file transfer, or photo, or whatever else you want. Good luck!!!

Fixed it for me just now
I was having all of the above issues. What worked for me was completely removing all traces of Android File Transfer (including other mobile sync applications) with AppDelete. Then I reinstalled Android file transfer, plugged my phone in, tapped "Allow", and it worked!

mickliq said:
Anyone having issues with AFT and the GS7? When I plug in the GS7, AFT launches but I get an error that the device is locked, even though it isn't (screen is on and it's unlocked). I've tried removing security just to eliminate that, doesn't help.
Other Android 6.0 devices work fine with AFT so it's clearly GS7 related.
Particularly annoying because you can't yet write directly to the External SD card
Click to expand...
Click to collapse
I struggled with this, as well. I even uninstalled all KIES drivers form my Mac and AFT still didn't work with my S7 until I did the following:
(1) Plug the S7 USB into the Mac.
(2) Down swipe the status bar at the top and you should see a "USB Charging" status.
(3) Tap on the "USB Charging" status and a menu with radio buttons should pop up.
(4) Choose the "File Transfer" option.
After doing that, AFT worked properly and it didn't even require me to click "Allow" or anything else. It just worked.

mickliq's solution worked for me as well (hadn't been able to connect an s7 or s6 to a mac air osx 10.11.4 until downloading and uninstalling Kies). Thanks!

---------- Post added at 04:27 PM ---------- Previous post was at 04:26 PM ----------
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mickliq said:
for anyone who seems to be hitting a dead end, this completely solved my problem...
http://www.techwalls.com/android-file-transfer-not-connect-to-device-mac/
issue related to having previously installed kies (prob from sgs4 days).
Click to expand...
Click to collapse
worked! Thanks!!

I succeed to solve it by removing SideSync on Mac
I had the same problem and discover that it was SideSync that make Android File Transfer not working.
I remove SideSync on my Mac and then it works !