I lost everything... :'( - Moto G Q&A, Help & Troubleshooting

Hello.
I unlocked bootloader in my moto G and after this I lost everything. I've got 8gb version and with 5gb free for user I had only 500 mb left so I really lost a lot of stuff :crying: Is there any possibility to recover all those files ?

Nope, unlocking bootloader wipes everything... Its hard to say, but you should have read beter...

When you unlock bootloader at Motorola website, you practically have 3 pages where all that freaking text repeats
Your warranty is void, your data will be wiped; you no longer have warranty, all the data on your phone will be erased; you will lose the warranty and the data on the device
Click to expand...
Click to collapse
Did you really miss all that text saying that 3 times every paragraph, 3 paragraphs a page, 3 pages before requesting the unlock code?
Sent from my XT1033 using Tapatalk

Related

how to root moto g without unlocking bootloader?

how to root moto g without unlock bootloader?
Right now there is no solution. Maybe one day, but don't hold your breath.
ok, and unlocking bootloader can be reverted to locked bootloader for warranty as it was never unlocked? when bootloader is locked theres any difference or alert, like the alter triangle in samsung phones with unlocked bootloader?
When the bootloader is unlocked there is a warning when you boot, but there's a solution published in these forums for how to revert to the normal Motorola boot screen. You can relock the bootloader but it doesn't restore the warranty as Motorola have a list of which phones have been unlocked.
However in Europe unlocking the bootloader does not invalidate your warranty, regardless of what Motorola might say. You also have an automatic 2-year warranty on all purchases.
raniero1 said:
ok, and unlocking bootloader can be reverted to locked bootloader for warranty as it was never unlocked? when bootloader is locked theres any difference or alert, like the alter triangle in samsung phones with unlocked bootloader?
Click to expand...
Click to collapse
To unlock Bootloader you have to submit "fastboot oem get_unlock_data" on Motorola's website and you'll get the unlock code. If you do so they have your device in their database. Secondary it is flagged in the device itself if i remember right.
ok but ive just spoken with motorola support in italy, they told me that if the phone had any software modification they wont provide anymore warranty
I know that to unlock sony phone you have to get from their website also a code, but that dont get you warranty off, in italy ive sent the phone in assistance and they didnt even check that database
anyway i hope there will be a way to root without losing warranty in near future, like for samsung flashing prerooted stock firmware
i just want root to restore data from a titanium backup for 1 app from my previous android phone, nothing more
raniero1 said:
ok but ive just spoken with motorola support in italy, they told me that if the phone had any software modification they wont provide anymore warranty
Click to expand...
Click to collapse
I'm not sure with this, but i think, in Europe you'll have full warrenty anyway on the Hardware as long as you did not destroy it by a software failure. So for e.g. if you unlock Bootloader only and your screen will be dead later which is not caused by a software modification you'll have full warrenty on the Hardware. But if it comes hard, it might be difficult to deliver a proper proof to Motorola that it is a manufacturers fault.
This is the chat i had right now with motorola germany
Ben: Hallo, mein Name ist Ben. Wie kann ich Ihnen helfen?
me: Hello, can i just ask you a question in english?
Ben: Sure, how can I help?
me: Thank you very much, i just would like to know if phone unlocking, about moto g, void warranty
me: With phone unlocking i mean bootload unlocking
Ben: Yes, this will void the warranty.
me: Ok thank you ben
me: goodbye
Ben: You are very welcome, bye for now.
This is also written in their licence Agreement. I doubt that it is applicable to EU law in this way. But as i said i don't know for sure, I'm not a lawyer. They can write and say a lot if the day is long and of course they will not give you any legal advice which will be against their own terms.. If you ask them they will always answer what they want. Terms can sometimes be futile. Maybe you can ask in a lawyers Forum. Many more will be interested in that
EDIT: In Germany you have the Terms Gewährleistung und Garantie. It can be that the Gewährleistung will be lost because it is voluntary given to you by the vendor. But with my above mentioned Situation the Garantie will be still applicable as in aboves case, at least in Germany. But as i said I don't know for sure. This is what i read in the last weeks about this.
NOT SURE IF IT IS REALLY LIKE THAT!!!
EDIT: If you can understand German you might read this. Maybe I'll find this also in English.
EDIT: Several Laguages:
Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees
I have unlocked the bootloader and if a hardware fault occured I would ask Motorola to fix it, if they said no as my warranty is void (and refuse to fix it whatever I say) my only option is to then take to them court. Am I going to do that over a £160 phone - no Im not, I'll just buy a new phone as taking Motorola to court isnt something I fancy doing
I guess there may be other options, eg some sort of civil rights organization which helps with warranty issues which may or may not cost money, but even if its free its still going to cost a lot of my time.
I think if you unlock the bootloader you really want to acknowledge that the chances are that Motorola wont be fixing your phone, whether thats lawfully right or wrong may not be worth your time and money arguing over.
Personally I wouldnt blame Motorola for telling me that made my choice and now to live with it.
What I do think is a shame is that they dont officially release the stock images of the moto g as they do with their dev editions of some phones. After all that may remove a lot of support calls they get (and then refuse) from people that have screwed up their moto g's by unlocking and rooting etc.
scott_doyland said:
I have unlocked the bootloader and if a hardware fault occured I would ask Motorola to fix it, if they said no as my warranty is void (and refuse to fix it whatever I say) my only option is to then take to them court. Am I going to do that over a £160 phone - no Im not, I'll just buy a new phone as taking Motorola to court isnt something I fancy doing
Click to expand...
Click to collapse
Did you buy the phone from Motorola directly? Probably no.
Amazon, Tesco, Phones4you etc...
The warranty contract which is provided by EU law is not between you and the manufacturer (Motorola), but between you and the seller.
So if you have a hardware fault, you send/take the phone back to the seller. It's true that If they don't replace it right away, they'll probably send it to Motorola for repair anyways, and Motorola can say that your warranty is void.
But in this article this article they say:
"In case the seller refuses your right to repair or replace the device, you can sue him in a civil litigation and can report the incident to the national authority. In many European countries such action does not even require hiring a lawyer and is most of the time ensured by consumers associations."
Thanks for the info, its obvious to me now that I'd go to phones4u - just as I would return any faulty appliance to the seller. It would be interesting to see what happened if I ever had to do that, but i hope I don't have to.
cwm without unlocking
can we install cwm by this method ( http://motorola-g.blogspot.in/2013/12/how-to-install-cwmtwrp-custom-recovery.html?m=1 )without unlocking? if possible we can install pre rooted roms by cwm. am a noobie... guide me pls
balajiasmartguy said:
can we install cwm by this method ( http://motorola-g.blogspot.in/2013/12/how-to-install-cwmtwrp-custom-recovery.html?m=1 )without unlocking? if possible we can install pre rooted roms by cwm. am a noobie... guide me pls
Click to expand...
Click to collapse
You can't. Atm it's not possible root moto g without unlock bl. There are not other ways for now.
denzel09 said:
You can't. Atm it's not possible root moto g without unlock bl. There are not other ways for now.
Click to expand...
Click to collapse
cwm?
balajiasmartguy said:
cwm?
Click to expand...
Click to collapse
Without unlock bootloader you can not boot or flash a custom recovery on moto g. It is not possible in our case. Again.
y its not possible... in recovery it has a option to install update from SD card... with this can't we install cwm? correct me if I am wrong...
For root on g you need:
unlock bootloader,
custom recovery.
If you don't unlock bootloader forget root.
denzel09 said:
For root on g you need:
unlock bootloader,
custom recovery.
If you don't unlock bootloader forget root.
Click to expand...
Click to collapse
am sorry for disturbing you. am not asking about root. can I install cwm directly without unlocking... using install update from SD card option in stock recovery...
balajiasmartguy said:
am sorry for disturbing you. am not asking about root. can I install cwm directly without unlocking... using install update from SD card option in stock recovery...
Click to expand...
Click to collapse
No
..............

moto g bootloader finally locked again but the warning screen remain . help!

hello guys!
it is my first post.
we purchased for my sister the moto g and in order to make it more efficient with greenify etc i unlocked the bootloader and have a root but a week later when my sister took the moto g in her hands and had her sim cut (the guy in vodafone told her it is the same) the screen started blinking and the wifi died after 5 hours with her sim card.
so i had to re lock the bootloader and un root the device in order to ask for a replacement .
my problem is that my device is now
"DEVICE IS LOCKED. STATUS CODE : 2"
but
when i boot the device the warning screen with "warning bootloader unlocked" appears again..
what should i do in order to request an rma as the screen is blikining all the time and my device is wifi off always
thank you in advance
sobi1984 said:
hello guys!
it is my first post.
we purchased for my sister the moto g and in order to make it more efficient with greenify etc i unlocked the bootloader and have a root but a week later when my sister took the moto g in her hands and had her sim cut (the guy in vodafone told her it is the same) the screen started blinking and the wifi died after 5 hours with her sim card.
so i had to re lock the bootloader and un root the device in order to ask for a replacement .
my problem is that my device is now
"DEVICE IS LOCKED. STATUS CODE : 2"
but
when i boot the device the warning screen with "warning bootloader unlocked" appears again..
what should i do in order to request an rma as the screen is blikining all the time and my device is wifi off always
thank you in advance
Click to expand...
Click to collapse
Once you unlock bootloader the warranty is void even if you relock. There is a thread about how to alter the warning screen but is cosmetic only, it does not give you back your warranty.
sobi1984 said:
hello guys!
it is my first post.
we purchased for my sister the moto g and in order to make it more efficient with greenify etc i unlocked the bootloader and have a root but a week later when my sister took the moto g in her hands and had her sim cut (the guy in vodafone told her it is the same) the screen started blinking and the wifi died after 5 hours with her sim card.
so i had to re lock the bootloader and un root the device in order to ask for a replacement .
my problem is that my device is now
"DEVICE IS LOCKED. STATUS CODE : 2"
but
when i boot the device the warning screen with "warning bootloader unlocked" appears again..
what should i do in order to request an rma as the screen is blikining all the time and my device is wifi off always
thank you in advance
Click to expand...
Click to collapse
just flash the original logo?
Sent from my Moto G using Tapatalk
tohigh said:
just flash the original logo?
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
That doesn't work, its one stock logo file but depending on locked or unlocked it displays no warning or warning. There is a thread for a 'special' logo file which needs flashing.
scott_doyland said:
Once you unlock bootloader the warranty is void even if you relock. There is a thread about how to alter the warning screen but is cosmetic only, it does not give you back your warranty.
Click to expand...
Click to collapse
Total and utter balls. Your warranty is only void as a result of unlocking the bootloader if the manufacturer can prove the damage to the phone was directly caused by the unlocking - such as if you overclock the device. Otherwise the warranty is still applicable - this has been stated time and again in UK and European cases.
Read the post above. If you're from Europe, you got no problem asking for RMA, even if you've unlocked it.
But to get peace of mind, you can always flash the original logo ( may require unlocking the bootloader again, cos I'm not sure if you can flash unsigned images if the bootloader is locked, then lock it again).
SimonTS said:
Total and utter balls. Your warranty is only void as a result of unlocking the bootloader if the manufacturer can prove the damage to the phone was directly caused by the unlocking - such as if you overclock the device. Otherwise the warranty is still applicable - this has been stated time and again in UK and European cases.
Click to expand...
Click to collapse
True, good luck taking Motorola to court to get your phone fixed should you ever need to though. I assume Motorola can afford better lawyers than most users.
scott_doyland said:
True, good luck taking Motorola to court to get your phone fixed should you ever need to though. I assume Motorola can afford better lawyers than most users.
Click to expand...
Click to collapse
You don't need to take them to court. In the UK it's covered by the "Sales of Goods Act", and in Europe there are similar things.
The phone manufacturers aren't actually stupid. They may try to not repair it, but as soon as you start quoting the relevant stuff at them they will back down because they can't afford to be in a bad light in front of the European courts - especially not with all the litigation going on at the moment.
Use this: http://forum.xda-developers.com/showthread.php?t=2635706
NOTE: Version 3.0 is missing the exe file..
Download version 2.6: https://app.box.com/s/4783z4d9b956d8daq0wr
Use the Fix Boot Logo Option

[Q] Anyone able to unlock AT&T XT1045 (moto G 4G LTE)?

I just bought one from ATT store. I tried to unlock the bootloader. but motorola website says "your device does not qualify for bootloader unlocking". Anyone had success unlocking bootloader?
angle409 said:
I just bought one from ATT store. I tried to unlock the bootloader. but motorola website says "your device does not qualify for bootloader unlocking". Anyone had success unlocking bootloader?
Click to expand...
Click to collapse
I have the same problem
hopefully someone is going to help us
I have heard it mentioned that you can temporarily root the ATT/AIO/Cricket XT1045 on Android 4.4.4, but not permanently (yet). I have no idea how, though.
Can someone help us out?
I had an hour or so long talk with an AT&T employee who actually knew what they were talking about. I believe due to restrictions in ATT tech chat, he was unable to post either links or straight out tell me how to do it, but he said that it is very possible.
Perhaps people should try logging into their AT&T account and using the tech chat to see what someone can come up with.
Has any progress been made on this? I have XT1045 from Cricket Wireless (owned by AT&T) and the bootloader is not unlockable using the conventional method.
Same boat... Been looking for 2 weeks... Are we just screwed?
XT1045 Cricket 4.4.4
BruteSource said:
Same boat... Been looking for 2 weeks... Are we just screwed?
XT1045 Cricket 4.4.4
Click to expand...
Click to collapse
I am having same problem. I called Motorola - the CSA said just keep trying, try using different browser, different computer, etc. -- I have tried Windows Explorer, Windows Chrome, Mac Safari - get same response.
AlexS01 said:
I have the same problem
hopefully someone is going to help us
Click to expand...
Click to collapse
OK. Here I go. Sorry I'm kind of new to XDA. I too have a xt1045 and I just unlocked the boot loader and I too am on ATT.
I bought my phone from Motorola unlocked, idk if ATT or cricket or whatever carrier sells them unlocked too. That may affect bootloader unlocking since you may need an unlocked device to see unlock boot loader.
Now down to the bootloader code.
Make sure you are copying the code correctly from the command prompt. I think the first time I tried to unlock bootloader, I may have copied wrong or something like that. Also, I have heard reports of people retrying, have their devices verified, and getting a code to unlock bootloader. Hopefully that is the case for you guys and unlocking is a viable option.
Hope I helped
Feel free to ask me question about unlocking the bootloader.
I haven't rooted yet and I am getting ready for that.
FYI: you we're able to unlocked your bootloader only because you purchased your device directly from Motorola. The rest of us who purchased from a carrier are F*CKED.
command prompt
howasaur said:
OK. Here I go. Sorry I'm kind of new to XDA. I too have a xt1045 and I just unlocked the boot loader and I too am on ATT.
I bought my phone from Motorola unlocked, idk if ATT or cricket or whatever carrier sells them unlocked too. That may affect bootloader unlocking since you may need an unlocked device to see unlock boot loader.
Now down to the bootloader code.
Make sure you are copying the code correctly from the command prompt. I think the first time I tried to unlock bootloader, I may have copied wrong or something like that. Also, I have heard reports of people retrying, have their devices verified, and getting a code to unlock bootloader. Hopefully that is the case for you guys and unlocking is a viable option.
Hope I helped
Feel free to ask me question about unlocking the bootloader.
I haven't rooted yet and I am getting ready for that.
Click to expand...
Click to collapse
can you list the commands you used im really hoping i typed in something wrong and my bootloader can get unlocked, i have a xt1045 motorola moto g 1st gen peregrine from at&t
unfortunate, xt1045 at&t moto g first gen
i called motorola and theres no way to unlock this models bootloader, talked to at&t and they were taken aback tht i even asked lol
Any body have this model rooted at all? I would at least love to have xposed.
Sent from my XT1045 using XDA Free mobile app
same with me but supposedly were getting 5.1 though so there might be rooting available for i now who knows hopefully someone will come up witrh something soon
gecko702 said:
same with me but supposedly were getting 5.1 though so there might be rooting available for i now who knows hopefully someone will come up witrh something soon
Click to expand...
Click to collapse
Yea I'm going crazy with no root but 5.1 sounds nice.
Sent from my XT1045 using XDA Free mobile app
bigblue4life said:
Yea I'm going crazy with no root but 5.1 sounds nice.
Sent from my XT1045 using XDA Free mobile app
Click to expand...
Click to collapse
oh yea me too hopefully 5.1 there will be a root method,but im getting another phone soon the alcatel idol 3 but ll use this phone as a backup or just give it to my younger brother
yes
BruteSource said:
Same boat... Been looking for 2 weeks... Are we just screwed?
XT1045 Cricket 4.4.4
Click to expand...
Click to collapse
someone can find out soon all att and cricket for unlock
---------- Post added at 12:11 AM ---------- Previous post was at 12:07 AM ----------
rapperdeveloper said:
i called motorola and theres no way to unlock this models bootloader, talked to at&t and they were taken aback tht i even asked lol
Click to expand...
Click to collapse
dont buy locked divice ever LOl
DJTeeJay said:
FYI: you we're able to unlocked your bootloader only because you purchased your device directly from Motorola. The rest of us who purchased from a carrier are F*CKED.
Click to expand...
Click to collapse
Not true at all, mine came factory Unlocked.. Only thing I did with it the first day was Update Prl which I don't even know if it did for sure to anything later
shoobiedoobiiwhompwop said:
Not true at all, mine came factory Unlocked.. Only thing I did with it the first day was Update Prl which I don't even know if it did for sure to anything later
Click to expand...
Click to collapse
Unlocking bootloader and being carried unlocked are 2 totally different chapters...
DJTeeJay said:
Unlocking bootloader and being carried unlocked are 2 totally different chapters...
Click to expand...
Click to collapse
Yeah except i was only replying to him saying if you got your moto G from a carrier it's locked always your f**ked , and that aint so ..
And I didn't say carrier unlocked uh I got it from a carrier new , so yeah soon as I opened the box and entered bootloader it said unlocked yes and no warning screen upon boot either saying this device has been unlocked .
For you guys with At&T-XT1045 or any try this k , Lemme know if it worked
1.) Unlink your Device from motorola ID which means dont be signed in from your device in settings menu -unlink it & don't log in with your google account neithaa dawg.
2.) Unlink from motorola site if needed if option is there
3.) Sign into website and drag the entire policy bar to the bottom (like you read it in entirety) click I agree and check for key eligibility again
4.) Try again with IE 11 if you haven't used it already
5.) recheck your string letter for freakin letter removes all spaces make sure you include # signs try one more time.. There are 4-5 spaces when you just copy/paste the string so paste the code into notepad with any extra spaces deleted please.
See here from about 3:00 on -->> https://www.youtube.com/watch?v=YjsO7t5ulhw
6.) If all that failed spend $25 get http://theroot.ninja/ ( for only 5.01 or lower - doesn't work on 5.02 I heard)
7.) If all else has failed head to thee motorala-forumwhere they are informing moto G owners to send email with their fastboot oem get_unlock_data + fastboot getvar al, and they should be able to accomodate you..
8.) Proceed to adb Sideload or Flash This Total Sauciness Either Way Moto G 2014 Owners
shoobiedoobiiwhompwop said:
Yeah except i was only replying to him saying if you got your moto G from a carrier it's locked always your f**ked , and that aint so ..
And I didn't say carrier unlocked uh I got it from a carrier new , so yeah soon as I opened the box and entered bootloader it said unlocked yes and no warning screen upon boot either saying this device has been unlocked .
For you guys with At&T-XT1045 or any try this k , Lemme know if it worked
1.) Unlink your Device from motorola ID which means dont be signed in from your device in settings menu -unlink it & don't log in with your google account neithaa dawg.
2.) Unlink from motorola site if needed if option is there
3.) Sign into website and drag the entire policy bar to the bottom (like you read it in entirety) click I agree and check for key eligibility again
4.) Try again with IE 11 if you haven't used it already
5.) recheck your string letter for freakin letter removes all spaces make sure you include # signs try one more time.. There are 4-5 spaces when you just copy/paste the string so paste the code into notepad with any extra spaces deleted please.
See here from about 3:00 on -->> https://www.youtube.com/watch?v=YjsO7t5ulhw
6.) If all that failed spend $25 get http://theroot.ninja/ ( for only 5.01 or lower - doesn't work on 5.02 I heard)
7.) If all else has failed head to thee motorala-forumwhere they are informing moto G owners to send email with their fastboot oem get_unlock_data + fastboot getvar al, and they should be able to accomodate you..
8.) Proceed to adb Sideload or Flash This Total Sauciness Either Way Moto G 2014 Owners
Click to expand...
Click to collapse
Does not work for me, i have Moto G 4G XT1045 from ATT.
Anyone tried to Flash another firmware? i will try that i'll bring news here, hope my IMEI don't desappear :/
Grettings!

Rooting Moto G LTE (XT1045) without unlocking Bootloader?

I would like to keep my limited Motorola warranty. So I don't want to unlock the bootloader.... I just want root for basic things. But rooting this phone seems twice as difficult than my Galaxy S5.
I've searched around and found temp root methods. But no permanent ones.
I wouldn't mind unlocking the bootloader if it could be locked again and Motorola wouldn't know.
So I could use some help/guidance.
Thanks
Sent from my SM-G900V using XDA Free mobile app
xmguy said:
I would like to keep my limited Motorola warranty. So I don't want to unlock the bootloader.... I just want root for basic things. But rooting this phone seems twice as difficult than my Galaxy S5.
I've searched around and found temp root methods. But no permanent ones.
I wouldn't mind unlocking the bootloader if it could be locked again and Motorola wouldn't know.
So I could use some help/guidance.
Thanks
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
Sorry bro, when you wish to unlock the boot loader, you send your device id to Motorola, so even if you relock the bootloader, they'll still have it in their records....
To get permanent root, the only current method is through unlocking the bootloader to be allowed to flash root.
Cheers
I used to worry about warranty too.
Now I just don't care anymore, and I've never regretted unlocking, on some 25+ test devices now.
If the device was returned to a store, I don't think they'll check Moto's database.
If I was worried about a bootup warning, and I didn't feel there were any moral issues (device is broken already anyway), I would just brick the phone. They can recover from that at the service centre anyway.
I DID return a phone to a store once which would not boot at all. They FREAKED out because they said they needed to boot it to see a number. Maybe they were just looking for tamper evidence, I don't know.
Anyway, that's 40 minutes of my life (plus the drive) I'll never get back, because they could not follow the normal return procedures.
And in the end they had to accept the return of course. You'd think they must have had SOME returns of completely dead phones before...

Why is unlocking the bootloader a complicated process now?

Back in 2012 I used to own a Galaxy S3. Installing custom ROMs was simple. Now you have to request an unlock code from Motorola? Is this so they can keep track of who is voiding their warranty? I kind of don't want to unlock mine for this reason, but I'm afraid that when the warranty expires this tool will be gone and it'll be permanently locked.
Yes, it's for keeping track of warranty status.
The tool won't be disabled after warranty expires.
So a year from now I'll still be able to unlock the bootloader?
Took me 1 minute. Can't see a complicated thing. It safer now. Years ago you needed to flash a custom bootloader with a high risk of hardbrick.
Sent from my MotoG3 using Tapatalk
Aftcomet said:
So a year from now I'll still be able to unlock the bootloader?
Click to expand...
Click to collapse
Yes.
Aftcomet said:
Back in 2012 I used to own a Galaxy S3. Installing custom ROMs was simple. Now you have to request an unlock code from Motorola? Is this so they can keep track of who is voiding their warranty? I kind of don't want to unlock mine for this reason, but I'm afraid that when the warranty expires this tool will be gone and it'll be permanently locked.
Click to expand...
Click to collapse
Also, you're comparing a Samsung phone with a Motorola phone. Two different companies with different policies.
Sent from my Moto G XT1034 using Tapatalk
alfick3 said:
Also, you're comparing a Samsung phone with a Motorola phone. Two different companies with different policies.
Click to expand...
Click to collapse
True that! I much prefer Motorola. I only have Linux on my laptop and Odin for flashing Samsung phones is a nightmare outside of windoze. Motorola phones can be flashed via command line with the SDK toolkit on any operating system. I remember having a Galaxy Nexus and once the bootloader's is unlocked, it'd show an open padlock on the boot screen.
If unlocking the bootloader is too much of a bother, get yourself a budget phone that doesn't have a bootloader. Then root with a couple clicks via Cydia Impactor. You'll never get Android updates, won't be able to flash ROM's, and if you brick your phone, I don't know any way to unbrick it, but you won't have to unlock a bootloader!

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