Disappearing contacts and call history logs - HTC One S

Hello guys,
I have a problem with disappearing contacts and call history logs while running on 4.4.3 CyanogenMod 11 for HTC One S.
The history call log isn't saving ANY call (Incoming, outgoing, missed) and the contacts like to disappear (part of them or all at once) and have to import them from phone memory 1-2 times a day. I'm using the ROM's dialer and contacts manager.
Any ideas how to fix it?

MieCiaN said:
Hello guys,
I have a problem with disappearing contacts and call history logs while running on 4.4.3 CyanogenMod 11 for HTC One S.
The history call log isn't saving ANY call (Incoming, outgoing, missed) and the contacts like to disappear (part of them or all at once) and have to import them from phone memory 1-2 times a day. I'm using the ROM's dialer and contacts manager.
Any ideas how to fix it?
Click to expand...
Click to collapse
Same happened to me when I had CM11 on my One S. It may be an internal bug of the CyanogenMod ROMs, because some users with older versions (like CM10 or 10.2) also had this issue. I think that saving contacts on your Google account or on your SIM is the only way to prevent this bug.

Yeah, I thought about that but didn't do it so far. Any idea about the call history bug?

MieCiaN said:
Yeah, I thought about that but didn't do it so far. Any idea about the call history bug?
Click to expand...
Click to collapse
I think saving contacts on your Google account or on your SIM may also fix the call history bug.

Related

[Q] upgraded 4.0.3 messaging & call log show number only

Hi guys
after I upgraded to 4.0.3 all my sms and call log show up phone number only. is this a bug? anyone else getting this problem?
Same problem here. I9020a
Sent from my Nexus S using xda premium
I don't have problem with that. I9023, upgrade from 2.3.6 -> 4.0.3.
leonlmf said:
Hi guys
after I upgraded to 4.0.3 all my sms and call log show up phone number only. is this a bug? anyone else getting this problem?
Click to expand...
Click to collapse
Try unchecking contacts in Gmail sync and then check it so it syncs
-Google
iGoogleNexus said:
Try unchecking contacts in Gmail sync and then check it so it syncs
-Google
Click to expand...
Click to collapse
you are genius.
just try but the call log, the contact name just flash once then return to number
leonlmf said:
just try but the call log, the contact name just flash once then return to number
Click to expand...
Click to collapse
Weird... Im using the AT&T model and ive had no problems.... Bad flash? Or if not do a factory reset.
-Google Galaxy Tab
leonlmf said:
Hi guys
after I upgraded to 4.0.3 all my sms and call log show up phone number only. is this a bug? anyone else getting this problem?
Click to expand...
Click to collapse
check whether your contacts is set to sync or not.
ive had this issue on every single ics rom ive used so far, since back when beezy made the first ics sdk rom, and nothing i have done will solve it.... using D720 sprint
I upgraded from a 2.3.6 stock + data without wipe. Now I did a factory reset and all working. Problem solved for me. Thanks guys.
Sent from my Nexus S using XDA App
I seem to have the same problem. My contacts are definitely sync'ing.
In South Africa the mobile format is 0xx xxx xxxx, which is how I have saved my contacts. Sometimes a call or message will come through as +27 xx xxx xxxx (+27 is South Africa) and then ICS doesn't link the number to the contact. GB used to do it perfectly.
I had the same issue. I installed exDialer (free) + ICS theme. Not a solution but it is a great workaround.
Try this, press Menu > Manage apps, now make sure you are on the "All" tab, look for "Contact Storage" and tap it, now press "Force stop" then "Clear data", now open the contacts app and it will re-sync your contacts, hopefully this will fix the issue.
that works great for contacts, but Go SMS still only shows numbers. It seems like everything else has synced correctly (and yes, I cleared Go SMS data, as well )
I see the same issue and found that changing the numbers to +15555555555 format made the contacts display correctly in Go SMS at least. I have a mixture of number formats in my contacts from my various phones over the years. ie; (555) 555-5555, 555-555-5555, etc.
lethalp1mp said:
I see the same issue and found that changing the numbers to +15555555555 format made the contacts display correctly in Go SMS at least. I have a mixture of number formats in my contacts from my various phones over the years. ie; (555) 555-5555, 555-555-5555, etc.
Click to expand...
Click to collapse
I tried your suggestion...I removed the '-' from one phone number, then went to gosms to check, and all my contact names were there...even ones I didn't edit.
soooo...I have no idea what happened, but everything works now
thanks!!!
leonlmf said:
Hi guys
after I upgraded to 4.0.3 all my sms and call log show up phone number only. is this a bug? anyone else getting this problem?
Click to expand...
Click to collapse
Edit numbers to be in proper format with country code.
SMS & MMS
I have all my numbers stored in contact in +355 or whatever...
If somebody call me it displays correctly, but SMS messages from some people are writen in 050... only numbers, no name.
Also on some carriers like Si.Mobil (SLO) the MMS messages are not working.
Some idea?
Check if you have multiple contacts for the same person, maybe they're even on different locations (Gmail, Phone, Sim). I've got all mine on Gmail Contacts. MMS works for me on Si.Mobil without issues (received a holiday greet from Si.Mobil yesterday).
Am having the same problem ... using Pansi SMS and the names don't show up. It works fine in the call log, just the SMS that's affected.
I tried a fresh install of a rom contacts synced through my exchange account without signing into my gmail account and had the problem. Logged into gmail and still have the problem.
Anyone has any idea? And yes, all numbers are in the local format +965 (for Kuwait) followed by a space and xxxxxxxx.
Will appreciate all help

[SOLVED] [Q] No Hangout Notifications

Solution:
Deleted Google account from my phone and re-added it. Hangouts seem to work now
Bit of a weird issue, wondering if anyone has some thoughts. I don't receive notifications from a Hangout, SMS notifications work fine from the Hangouts app though. I've checked the usual sources; I'm not reading the notifications on another machine, and I have notifications enabled in the settings. I also don't seem to be syncing properly, as in the Hangout messages I receive take a long time to show up even when I have a strong network connection. Any thoughts on what this might be?
I'm on the CM 11 M1 snapshot.
EDIT
So looking around it seems the Google account associated with the Hangouts is reporting a sync error however when I go to see what the error is no Google component has an error.How would I go about logging the account syncing, the log might have the info there
BulletproofIdeal said:
Bit of a weird issue, wondering if anyone has some thoughts. I don't receive notifications from a Hangout, SMS notifications work fine from the Hangouts app though. I've checked the usual sources; I'm not reading the notifications on another machine, and I have notifications enabled in the settings. I also don't seem to be syncing properly, as in the Hangout messages I receive take a long time to show up even when I have a strong network connection. Any thoughts on what this might be?
I'm on the CM 11 M1 snapshot.
Click to expand...
Click to collapse
Does this happen over wifi as well as 3G/4G?
shotta35 said:
Does this happen over wifi as well as 3G/4G?
Click to expand...
Click to collapse
Yup, network type does not matter.
BulletproofIdeal said:
Bit of a weird issue, wondering if anyone has some thoughts. I don't receive notifications from a Hangout, SMS notifications work fine from the Hangouts app though. I've checked the usual sources; I'm not reading the notifications on another machine, and I have notifications enabled in the settings. I also don't seem to be syncing properly, as in the Hangout messages I receive take a long time to show up even when I have a strong network connection. Any thoughts on what this might be?
I'm on the CM 11 M1 snapshot.
Click to expand...
Click to collapse
I had this exact same problems for the past couple days:
- not being able to receive Hangout messages
- SMS worked fine from Hangout app
- sending Hangout messages were ok
- sync errors in APP DATA
I tried everything from logging on/off from other devices, and logging on/off from the Nex5 and rebooting several times. None of this worked. Last night, I completely deleted my google account on the Nex5 and relogged in. That did the trick. But I'm still experiencing sync error under APP DATA.
rice-CHRISpies said:
I had this exact same problems for the past couple days:
- not being able to receive Hangout messages
- SMS worked fine from Hangout app
- sending Hangout messages were ok
- sync errors in APP DATA
I tried everything from logging on/off from other devices, and logging on/off from the Nex5 and rebooting several times. None of this worked. Last night, I completely deleted my google account on the Nex5 and relogged in. That did the trick. But I'm still experiencing sync error under APP DATA.
Click to expand...
Click to collapse
This seemed to work, thanks man

Making calls, receiving MMS and contact list issues.

Hello!
I'm having a few "bugs" on my Moto G Global GSM running stock EU Retail software on top of AeroKernel and Gravity Box on it.
1. Making calls issue: it seems like my phone is not getting "mobile provider settings" regarding showing my number when placing a call. As a result, i can't call home phone numbers in my country - i can call mobile numbers any time, but if i want to call home number, i need to go to phone -> settings -> additional settings and wait for the settings to load. Only then can I call these numbers.
2. Receiving MMS: how can i enable auto-download MMS messages on stock messaging app? I mean the situation when my data is off, then it autoconnects when mms comes, then it disconnects. It is like this on custom roms, as far as I know, but i'd like to have it on stock software.
3. Contact list issue: my contacts are doubled. How can i solve this? All of my contacts are from my Gmail account only, no contacts on SIM or from storage. The weird thing is, when I open Contacts app, it shows my contacts as it should, but when i open Phone app and try to search for somebody, the entries are doubled. oh, okay, i fixed that already. my contacts on google account were all doubled or trippled - though i have no idea why!
So, these are issues I'm having that prevent me from enjoying my phone in 100% . I wish somebody can help me with these! I'd really appreciate that!
Thanks in advance,
Kumczak

[Completed] [Q] Hangouts split between SMS and Chat, won't merge

HTC One M8 running Cyanogenmod 12.1 5-23 Nightly
My phone restarted the other day (not uncommon.) When it rebooted all my account information was gone (never happened before.)
No big deal, I reentered the information, but since then my SMS and chat hangouts have been split in Hangouts. I have cleared the cache and the data. Uninstalled and reinstalled Hangouts. I even performed a reset and restore. No luck.
Each contact now has 2 conversations, one for SMS and one for chat. If I go into a chat conversation I no longer can touch the green bubble and select SMS. If I go into SMS I can touch the "SMS" button and select between carrier number and Google Voice number. I have tried long pressing the SMS conversation and the chat conversation and the "Merge" button does not appear. If I select UNMERGE from an older conversation (pre restart) it will split out and I can remerge those one thread. But it still will only allow me to use one protocol in each thread.
Any suggestions?
PS - Yes, "Enable Merged Conversations" is checked. I have checked it and unchecked it to no avail.
PPS - Sorry for the cross post.
_jhwright said:
HTC One M8 running Cyanogenmod 12.1 5-23 Nightly
My phone restarted the other day (not uncommon.) When it rebooted all my account information was gone (never happened before.)
No big deal, I reentered the information, but since then my SMS and chat hangouts have been split in Hangouts. I have cleared the cache and the data. Uninstalled and reinstalled Hangouts. I even performed a reset and restore. No luck.
Each contact now has 2 conversations, one for SMS and one for chat. If I go into a chat conversation I no longer can touch the green bubble and select SMS. If I go into SMS I can touch the "SMS" button and select between carrier number and Google Voice number. I have tried long pressing the SMS conversation and the chat conversation and the "Merge" button does not appear. If I select UNMERGE from an older conversation (pre restart) it will split out and I can remerge those one thread. But it still will only allow me to use one protocol in each thread.
Any suggestions?
PS - Yes, "Enable Merged Conversations" is checked. I have checked it and unchecked it to no avail.
PPS - Sorry for the cross post.
Click to expand...
Click to collapse
Do you have this CM ROM version: [ROM][OFFICIAL] CyanogenMod 12.1 Nightlies for the HTC One m8 by invisiblek?
If yes, you should better post your question there.
In case that you can't post in the ROM thread, you can ask in the [HELP THREAD] HTC One M8 - Ask any questions here! by KidCarter93 alternatively.
Good luck !
I have the exact same issue. I've been using the same ROM for months, and it happened so suddenly while I was in the middle of composing a message. I didn't flash anything new or do anything out of the ordinary. I don't think this is an issue specific to any device or to CyanogenMod, but rather another issue specific to the already buggy Hangouts app.
First it only started with one contact. I added a new number for this contact, and the new number had a separate thread, while the old number and Hangouts chat remained in another thread. On this contact's phone, the thread containing my two numbers (SMS and GVoice), as well as Hangouts chat, are all merged into a single thread, so I know this is possible.
To make matters worse, I turned GVoice integration on and off, as well as the option to have SMS messages merged with Hangouts, trying to find a combination that would fix my issue. Now, ALL my previously merged contacts are in separate threads and I can't merge them back (even if I long press both conversations, the merge button doesn't appear).
Using Hangouts app version 3.3.94322993
BJSerpas said:
I have the exact same issue. I've been using the same ROM for months, and it happened so suddenly while I was in the middle of composing a message. I didn't flash anything new or do anything out of the ordinary. I don't think this is an issue specific to any device or to CyanogenMod, but rather another issue specific to the already buggy Hangouts app.
First it only started with one contact. I added a new number for this contact, and the new number had a separate thread, while the old number and Hangouts chat remained in another thread. On this contact's phone, the thread containing my two numbers (SMS and GVoice), as well as Hangouts chat, are all merged into a single thread, so I know this is possible.
To make matters worse, I turned GVoice integration on and off, as well as the option to have SMS messages merged with Hangouts, trying to find a combination that would fix my issue. Now, ALL my previously merged contacts are in separate threads and I can't merge them back (even if I long press both conversations, the merge button doesn't appear).
Using Hangouts app version 3.3.94322993
Click to expand...
Click to collapse
Xda assist is just to direct you to the best place for help.
So post in the ROM thread or help thread I linked in my previous answer.
Thanks for your understanding. Thread closed.
Signature:
ROM: AllianceROM v8
Kernel: Stock XXU1BOC7 kernel
Recovery: TWRP recovery by Ktoonsez
Modem: XXU1BOC7[/SIZE]

Lost contacts but they are still searchable in Dialer app

My phone had battery issues lately causing it to restart every now and then.
One fine day, I lost all my phone contacts. They aren't accessible to any apps, or show up in Contacts. However, if I do a search for contact name in Dialer app, I can see the contact. The contacts are only available in the search part of the Dialer and nowhere else. If I dial the contact, the name doesn't show up in the history or the dialling screen.
Is there any way to restore these contacts?
I got signed off quite a few apps as well, but that's irrelevant for this thread.
For what it is worth, these are the phone specs:
Yu Yuphoria YU5010
CM12
Android 5.1.1 Lollipop

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