[Q] Are these dead pixels? - Nexus 5 Q&A, Help & Troubleshooting

Hello guys, i just noticed today this hairline tiny black strip on my display, thought it was dust but it didn't wipe off. My phone is a week old and i never really had a device with defective pixels before so i can't really tell what this is. I ran the defective pixels fix videos for 30 minutes but that didn't help. Sorry for the image quality, i don't have a decent camera to capture those tiny pixels.

I also noticed that i have light bleeding from all edges when i view the device from an angle, is that normal for the nexus 5?
Could it be that there are gaps between the glass and the display that allow dust to go beneath the glass, and this is just a dust particle under the glass?

thephenom99 said:
I also noticed that i have light bleeding from all edges when i view the device from an angle, is that normal for the nexus 5?
Could it be that there are gaps between the glass and the display that allow dust to go beneath the glass, and this is just a dust particle under the glass?
Click to expand...
Click to collapse
The light bleeding is normal I've seen on all Nexus 5 i have owned, the "Dead Pixel" is a little hard to judge , but in my opinion as its not solid square(s) i think it may be dust or debris.

I had purple spots start showing up on my first one. That doesn't look too bad but it would bug me too.

Do you think that more dust could get in if that's the case? I have a local warranty and i'm leaving this country after a month, if the issue won't grow bigger than this, then i may just live with it as i don't think LG would give me a replacement unit here.

Not sure if it would be an issue for them as the phone isn't dust proof,I'm no way saying its cool as it would annoy some people. I guess best thing is contract them and see what they say mate
Sent from my Nexus 5 using XDA Free mobile app

It looks like dust to me, but to know it for sure I recomend you to take it to a LG Center.
They may not give you a replacement unit, but at least you will know what the problem is.

Related

[Q] Smudge/stain/spot on the screen

I have the Captivate for almost 2 months, but I think this issue is valid for all Galaxy S phones.
Some weeks ago it appeared a stain/smudge on the middle of the screen that can be easily seen with a light color background. Also, I noticed that its seen even with the phone turned off. See both photos attached.
I use invisibleSHIELD. Since the stain is noticed even with the screen turned off, I'm wondering if it may come from the protector instead of the screen itself.
It would be easy if I removed the protector, but if I do so, I'll loose it.
Has somebody had that problem?
May it come from the screen protector?
Thanks
I would imagine that it's the screen protector and the actual phone screen. Just take the screen protector off.
I don't have this problem but you can remove the screen protector and reapply it easily. Just use tape to lift it off the glass and rinse in a bowl of warm water with a drop of dish soap to clean and reapply. I've done this to my screen protector 5 or 6 times for various reasons.
yes my friend this is caused by the screen protector. mine had the same issue. apperantly its from using the squeegy tooo hard!
Could be your LCD Has a burned in Image
If you remove your screen protector and still notice the screen smudge try tilting the phone slightly to get a good angle and try o see if the smudge is internal, if it is I would say its a bleeding LCD, I had this issue with a HTC tilt at&t sent me and they sent me a brand new one free of charge.
Evilspawn said:
yes my friend this is caused by the screen protector. mine had the same issue. apperantly its from using the squeegy tooo hard!
Click to expand...
Click to collapse
It was applied by a authorized ZAGG reseller. I watched and he didn't use it too hard. Any way, I'll remove it.
You had this problem with a invisibleSHIELD by ZAGG protector too or other?
DaveNavy said:
If you remove your screen protector and still notice the screen smudge try tilting the phone slightly to get a good angle and try o see if the smudge is internal, if it is I would say its a bleeding LCD, I had this issue with a HTC tilt at&t sent me and they sent me a brand new one free of charge.
Click to expand...
Click to collapse
When you had this problem with HTC, were you still able to see the smudge?
What kind of case is that? It looks very slim and pretty cool!
EWP000 said:
It was applied by a authorized ZAGG reseller. I watched and he didn't use it too hard. Any way, I'll remove it.
You had this problem with a invisibleSHIELD by ZAGG protector too or other?
Click to expand...
Click to collapse
It should be covered under warranty still. Their site offers a 1 year warranty so you should be able to take it back to the seller and get a new one installed free
Its the case from at&t, its like a silicon plastic thing. Lol. I got it too.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have this same issue with my HTC Magic, that has a screen protector on it. There is a similar mark,smudge on my screen, as a result of a particularly large raindrop hitting my phone. Based on this thread, I can breath a sigh of relief that it didn't damage the screen!
DaveNavy said:
If you remove your screen protector and still notice the screen smudge try tilting the phone slightly to get a good angle and try o see if the smudge is internal, if it is I would say its a bleeding LCD, I had this issue with a HTC tilt at&t sent me and they sent me a brand new one free of charge.
Click to expand...
Click to collapse
The tilt is a whole different beast... the Samsung is a capacitive touch screen while the tilts were pressure touch...

Dust under glass? anyone else have this problem?

picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
Click to expand...
Click to collapse
this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?

[Q] Should I replace the screen?

I must have dropped my Galaxy and now there's a tiny scratch on the screen. It is either a scratch or a crack. It's hardly noticeable, but right in the middle of the screen. When a white background is displayed it shows the scratch with a rainbow of light shining through it.
It's a minor annoyance since it's tiny, but it bugs me.
Has anyone replaced their cracked screen, and is it easy? Do I just need a replacement glass? There's a lot of kits on Ebay and just want to get some firsthand experience advice.
Thanks!!!
D.J.
delfinparis said:
I must have dropped my Galaxy and now there's a tiny scratch on the screen. It is either a scratch or a crack. It's hardly noticeable, but right in the middle of the screen. When a white background is displayed it shows the scratch with a rainbow of light shining through it.
It's a minor annoyance since it's tiny, but it bugs me.
Has anyone replaced their cracked screen, and is it easy? Do I just need a replacement glass? There's a lot of kits on Ebay and just want to get some firsthand experience advice.
Thanks!!!
D.J.
Click to expand...
Click to collapse
If it doesnt bother u that much i would just wait to replace it. Replacing the screen itself is a PITA!!
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
100% true its your getting rainbow color its more then likely something wring like pixel or some with LCD. if it doesnt bug you then dont if your like me and it does bug you then replace it its not hard to replace the full screen and digitizer but it may take some patients and a PUNCHING BAG
Make sure you've checked the price for Samsung LCD+Digitizer combo before thinking about replacing the screen. No, "replacement glass" won't help you, since it takes professional equipment to be able to separate the LCD, digitizer and glass. And LCD+digitizer, which is a kit you can use for replacing, costs >$120.

Screen coating is coming off?

Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal user and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?
ksuuk said:
Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal usre and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?
Click to expand...
Click to collapse
woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?
abhirulz94 said:
woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?
Click to expand...
Click to collapse
No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.
ksuuk said:
No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.
Click to expand...
Click to collapse
If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.
abhirulz94 said:
If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.
Click to expand...
Click to collapse
I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?
ksuuk said:
I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?
Click to expand...
Click to collapse
well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.
abhirulz94 said:
well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.
Click to expand...
Click to collapse
Well, Amazon just replied and they will replace it with the new one, so I have to wait for the new one and later send the old one back. Let's hope that this one's screen ( I still don't like to add the screen protector, as it's kind of ugly) will last longer.
If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app
the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector
mr_nooby said:
If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app
Click to expand...
Click to collapse
I'm 100% sure that I haven't scratched the screen purposely, juts normal, id even say careful using. And if I clean the screen, it's bright and like a new, impossible to detect any damages, also this problematic area is clean and shiny. But when I touch it or spray water etc, it's clearly visible. So choices are:
1) Add screen protector (let someone do it, once I added it to iPhone and the result was terrible).
2) Polish the whole screen, so that this coating is removed.
3) Replace.
4) Ignore.
blockbusta said:
the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector
Click to expand...
Click to collapse
Yes, You are right, it's anti-fingerprint oleophobic coating and be warned, seems it's just won't last.

s8 plus dead pixel-spot?

so this morning i saw dead pixels on s8 plus 6 month old that are currently stuck. white green one red dots .I have been trying a few of those apps that flash the bright colors on your screen for a couple time and no luck so far. Anything you guys could recommend to help me fix this?
Would say looks like pressure damage not dead/stuck pixels. They won't go away, see you have a crack so might have weakened the glass and allowed screen to get damaged.
lynxblaine said:
Would say looks like pressure damage not dead/stuck pixels. They won't go away, see you have a crack so might have weakened the glass and allowed screen to get damaged.
Click to expand...
Click to collapse
glass protector cracked and inside is 100% ok on mobile screen.
Samsung warranty is 2 years, would be able to get it replaced free then if there is no evidence of damage. (Take off screen protector before you visit their repair center).

Categories

Resources