hey everyone, sending my nexus 5 back in to google for my replacement. thing is im rooted and running mahdi rom. how can i set it back so they wont know i voided my warranty? do i just have to restore it and lock the bootloader back up?
Reset the tamper flag too. But I've heard they don't care if it's rooted or modded. And if it is, that won't void warranty. But I'd probably play it safe.
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Sorry if this has been asked before. I did a search but did not find my answer. I have JB on now but it still is sluggish. I would like to install something like "clean rom" but it looks like any new rom the asus has to be unlocked. Is there any good roms where you dont have to unlock the tablet? I really dont want to void my warranty if I have to. I looked on the ASUS sight and the unlocker states that it voids the warranty? but is it the "software" warranty, support or is the whole device voided? I bought an exteneded warranty also. Would this void because the factory warranty voided?
Thanks
John
Try to do a cold boot first... if not, then a factory reset. . will cure of all sluggishness...
Unlocking boot loader voids all warranty
Sent from my HTC HD2 using Tapatalk 2
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
jusleen said:
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
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teoreticaly yes, you lose warranty.
but you can unroot it.
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
i won't use anything larger than 4"2
ItzCrooK2UxD said:
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
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Then do you know how to get it back to stock after i rooted it??thanks
jusleen said:
Then do you know how to get it back to stock after i rooted it??thanks
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I can probably point you in the right direction...did you unlock the bootloader or not? I am seeing a few unroot methods for locked bootloaders. If you did unlock the bootloader you will need to lock it back. Also it is important to note that some bootloaders will say *relocked* after relocking them, and not *locked* if it says *relocked* they will know it has been rooted. This is NOT a problem because once again having root access does not void the warranty, but you should be aware that if it says relocked they will know it has been rooted. This link has a root/unroot tool that may help it makes no mention of a specific firmware for your model phone so it should be fine. Also this video should help with the relock procedure but not knowing the phone I would need more specific details. Firmware and method used to root/unlock bootloader if you unlocked it. One of the relock procedures can be see here
*EDIT* I did a little looking and thought you might find this of interest. About midway through there is a section about warranty claims and returns...I didn't sign up so I can't see the links there but it should help .
I know this has been answered a couple of times, but I just want to clarify it. If I root my nexus 5 and something in the future happens lets say a hardware failure occurs can I unroot, relock bootloader and still have warranty ? or will that void my warranty ?
Doing those steps won't void the warranty. If the hardware failure is serious then it won't matter since it won't boot up.
Sent from my Nexus 5 using Tapatalk
Hi guys, I am wondering if any of you have RMA'ed a Nexus 5 that was reflashed to stock and fastboot oem lock and left the tampered flag intact?
I recently RMA'ed my N5 and reflashed back to stock with Google factory images and used fastboot oem lock to relock the bootloader but I wasn't aware that Google is flagging the unlock's now so I am concerned I am going to be charged for the replacement because the warranty is void.
Any of you returned using only oem lock after unlocking and rooting?
Thanks
Yeah read lots of people getting double charged
Sent from my Nexus 5
dicecuber said:
Yeah read lots of people getting double charged
Sent from my Nexus 5
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Yeah this has been my fear, thanks for replying.
I haven't opened the replacement so I'll wait to see what comes of it. Worse case scenario I'll return the replacement and ask for my return back.
I would think that for Google to refuse a warranty return bases upon an unlocked bootloader they would have to: A. Make it clear that unocking the bootloader voids the warranty 2. Be able to demonstrate a clear connection between the unlocked bootloader and the reason for the return. ie a phone being returned due to loose buttons should not be refused because the bootloader was unlocked. There is no possible cause and effect.
I can't rememeber when I unlocked the bootloader if there was a warning that it would void the warranty. If so does it say MAY void, or WILL void? Anyone?
dicecuber said:
Yeah read lots of people getting double charged
Sent from my Nexus 5
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Hmm - didn't realize this was happening. Do you happen to have a link to a thread/post where people got charged for that or got warranty denied?
marleyfan61 said:
I would think that for Google to refuse a warranty return bases upon an unlocked bootloader they would have to: A. Make it clear that unocking the bootloader voids the warranty 2. Be able to demonstrate a clear connection between the unlocked bootloader and the reason for the return. ie a phone being returned due to loose buttons should not be refused because the bootloader was unlocked. There is no possible cause and effect.
I can't rememeber when I unlocked the bootloader if there was a warning that it would void the warranty. If so does it say MAY void, or WILL void? Anyone?
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It says "may void" not will. But LG warranty states "will void" so, its a little unclear. That's why I was looking for advice or reply from someone who's done a return.
I've heard of people returning N5....
I've heard of people returning N5 that was still rooted and unlocked and even got their replacement without any charge. I'm not sure there is a hard and fast rule but I'd like to know if there was?
notfaded1 said:
I'm not sure there is a hard and fast rule but I'd like to know if there was?
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You and me both, this flagging "tampered" is new it'd be nice to know what we can and can't do exactly
Can anyone link to the thread about the tampered flag??
Sent from my Nexus 5 using XDA Premium 4 mobile app
ricey1986 said:
Can anyone link to the thread about the tampered flag??
Sent from my Nexus 5 using XDA Premium 4 mobile app
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http://forum.xda-developers.com/showthread.php?p=47156064
So I've been in touch with another ember who RMA'ed using fastboot oem lock and his warranty was honoured. I'll update my post once I find out what happens with my return as well.
I am returning my device to OnePlus due to an issue the phone had since I bought it, however for the short time I had it I tried a custom ROM and also then flashed back stock CM.
I am currently back to stock 44s, however once I wipe the device and return it what happens in regard to the unlock state and tamper bit? I re-locked after flashing but can OnePlus tell by this tamper bit it has been flashed and possibly use it as a way of avoiding warranty?
Kildimo89 said:
I am returning my device to OnePlus due to an issue the phone had since I bought it, however for the short time I had it I tried a custom ROM and also then flashed back stock CM.
I am currently back to stock 44s, however once I wipe the device and return it what happens in regard to the unlock state and tamper bit? I re-locked after flashing but can OnePlus tell by this tamper bit it has been flashed and possibly use it as a way of avoiding warranty?
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Unlocking the bootloader doesn't void your warranty. By their own statement you can do whatever you want to the device and it'll be covered by warranty, as long as you don't brick it. What is the fault?