Sorry if this has been asked before. I did a search but did not find my answer. I have JB on now but it still is sluggish. I would like to install something like "clean rom" but it looks like any new rom the asus has to be unlocked. Is there any good roms where you dont have to unlock the tablet? I really dont want to void my warranty if I have to. I looked on the ASUS sight and the unlocker states that it voids the warranty? but is it the "software" warranty, support or is the whole device voided? I bought an exteneded warranty also. Would this void because the factory warranty voided?
Thanks
John
Try to do a cold boot first... if not, then a factory reset. . will cure of all sluggishness...
Unlocking boot loader voids all warranty
Sent from my HTC HD2 using Tapatalk 2
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
if you end up having a hardware issue then they shouldn't care that it was unlocked, but its always best to relock the bootloader and run ruu before returning for warranty so they cant claim that its software.
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
matt95 said:
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
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Wrong answer
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
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You are correct sir, rooting your device is legal and does not void your warranty. As long as you can put the device in a stock condition there should be no issues.
Sent from my HTC One XL using Tapatalk 2
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
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Just because you haven't heard of it, doesn't mean it didn't happen.
Some folks over on the international One X forum have had their warranty claims denied if they were BL unlocked, and ever installed a custom ROM (even if they returned to stock before sending the phone for warranty service). While those that only BL unlocked, but never flashed a custom ROM seem ok.
Also, if you go through your carrier for the warranty service, your results may also vary. For instance, testimonies on here seem to point to AT&T in the US doesn't check much of anything (at least BL unlock) when doing a warranty replacement.
HTC reserves the right to void your warranty, and deny warranty service. Whether they actually will or not, is less clear.
Agree for the most part, that if you return to as close to stock as possible before sending the phone in, you are probably ok. More importantly, IMO if you want the freedom to root, unlock, etc. and use the phone how you want to, just do it. Sure there is some small risk that you will later need warranty service, and have it denied. But everything has its risk. Carpe diem!
Broken usb port not covered due to changed boot loader
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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I sent in my Rogers HTC One in for repair because it wouldn't charge. HTC said its not warranty because the boot loader had been tampered with. Cost me $265 for the repair... still waiting to receive the phone back.
subjects says..
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
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No, you cannot claim warranty because the device is in this state as a result of you modifying it. HTC is not responsible for the damage that you have done to the device, they're only responsible for hardware defects from the factory.
I don't know what you've done to the device, but if you can't recover from what is probably a simple mistake on your part then you really don't have any business modifying the device in the first place. You might be able to recover from this situation but you'll need to find your device forum and ask there.
A piece of advice: do your research before messing around with your next phone. There is a certain level of knowledge required when modifying your device, and as you're finding out now, if you don't really know what you're doing things can go south pretty quickly. Take the time to educate yourself a bit better, with the proper knowledge modifying your phone is a piece of cake.
Sent from my Evita
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
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Click to collapse
timmaaa answered it quite well. Also, you are off topic and bumped a thread from over 7 months ago. This thread is about whether warranty will still cover manufacturer defects if you are bootloader unlocked.
No warranty will cover you for damage that you did by your own negligence. Screwing up the phone and trying to claim warranty repair is fraud and the exact reason why HTC locks bootloaders in the first place. Also bear in mind that HTC recorded the IMEI number of your device when you unlocked the bootloader.
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
That still doesn't amount to a physical defect. You accepted a risk when you unlocked the bootloader on your device, a risk that something might go wrong. If you can get it to the bootloader you can relock the bootloader and run an RUU for your device. Like I said earlier though you need to find your own device forum, this is the HTC One XL forum and we don't know enough about your device to offer any real help. Basically, you're in the wrong place, find your own device forum and ask for help there.
Sent from my Evita
revanth kr said:
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
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From the following post, you also installed custom recovery and installed a custom ROM. Which is a heck of a lot more than just unlocking the bootloader.
http://forum.xda-developers.com/showpost.php?p=51301875&postcount=1
It seems you are already lying to us (or withholding the truth) so it seems honesty is not your highest priority.
In any case, its pretty clear that your current condition is a direct result of your actions, and not any type of manufacturer defect.
Interesting. Now it's obvious he's done something silly to cause this situation. Absolutely not a valid warranty claim.
Sent from my Evita
Hi guys, I am wondering if any of you have RMA'ed a Nexus 5 that was reflashed to stock and fastboot oem lock and left the tampered flag intact?
I recently RMA'ed my N5 and reflashed back to stock with Google factory images and used fastboot oem lock to relock the bootloader but I wasn't aware that Google is flagging the unlock's now so I am concerned I am going to be charged for the replacement because the warranty is void.
Any of you returned using only oem lock after unlocking and rooting?
Thanks
Yeah read lots of people getting double charged
Sent from my Nexus 5
dicecuber said:
Yeah read lots of people getting double charged
Sent from my Nexus 5
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Yeah this has been my fear, thanks for replying.
I haven't opened the replacement so I'll wait to see what comes of it. Worse case scenario I'll return the replacement and ask for my return back.
I would think that for Google to refuse a warranty return bases upon an unlocked bootloader they would have to: A. Make it clear that unocking the bootloader voids the warranty 2. Be able to demonstrate a clear connection between the unlocked bootloader and the reason for the return. ie a phone being returned due to loose buttons should not be refused because the bootloader was unlocked. There is no possible cause and effect.
I can't rememeber when I unlocked the bootloader if there was a warning that it would void the warranty. If so does it say MAY void, or WILL void? Anyone?
dicecuber said:
Yeah read lots of people getting double charged
Sent from my Nexus 5
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Hmm - didn't realize this was happening. Do you happen to have a link to a thread/post where people got charged for that or got warranty denied?
marleyfan61 said:
I would think that for Google to refuse a warranty return bases upon an unlocked bootloader they would have to: A. Make it clear that unocking the bootloader voids the warranty 2. Be able to demonstrate a clear connection between the unlocked bootloader and the reason for the return. ie a phone being returned due to loose buttons should not be refused because the bootloader was unlocked. There is no possible cause and effect.
I can't rememeber when I unlocked the bootloader if there was a warning that it would void the warranty. If so does it say MAY void, or WILL void? Anyone?
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Click to collapse
It says "may void" not will. But LG warranty states "will void" so, its a little unclear. That's why I was looking for advice or reply from someone who's done a return.
I've heard of people returning N5....
I've heard of people returning N5 that was still rooted and unlocked and even got their replacement without any charge. I'm not sure there is a hard and fast rule but I'd like to know if there was?
notfaded1 said:
I'm not sure there is a hard and fast rule but I'd like to know if there was?
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You and me both, this flagging "tampered" is new it'd be nice to know what we can and can't do exactly
Can anyone link to the thread about the tampered flag??
Sent from my Nexus 5 using XDA Premium 4 mobile app
ricey1986 said:
Can anyone link to the thread about the tampered flag??
Sent from my Nexus 5 using XDA Premium 4 mobile app
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http://forum.xda-developers.com/showthread.php?p=47156064
So I've been in touch with another ember who RMA'ed using fastboot oem lock and his warranty was honoured. I'll update my post once I find out what happens with my return as well.
hey everyone, sending my nexus 5 back in to google for my replacement. thing is im rooted and running mahdi rom. how can i set it back so they wont know i voided my warranty? do i just have to restore it and lock the bootloader back up?
Reset the tamper flag too. But I've heard they don't care if it's rooted or modded. And if it is, that won't void warranty. But I'd probably play it safe.
Hi,
I've been having signal issues with my HTC desire 620 - after chatting with support they said that as I'm still under warranty period I should send it back to them to repairs. But whilst trying to fix the device I unlocked the Bootloader to flash stock rom,has this now made my void my warranty?
Thanks
bobjohnsonandco said:
Hi,
I've been having signal issues with my HTC desire 620 - after chatting with support they said that as I'm still under warranty period I should send it back to them to repairs. But whilst trying to fix the device I unlocked the Bootloader to flash stock rom,has this now made my void my warranty?
Thanks
Click to expand...
Click to collapse
You should always send your phone for repair if its still under warranty before trying anything else. If HTC have some reasons to believe that some custom software caused this issue, they will not repair it under warranty.
Please understand that you will not be able to return your device to the original state and going forward your device may not be held covered under the warranty for all claims resulting from the unlocking of the bootloader. HTC bears no responsibility if your device is no longer usable afterwards.
(...)
This is a technical procedure and the side effects could possibly necessitate repairs to your device not covered under warranty. If you are still interested in unlocking the bootloader, and you understand the consequences both to your device and to your warranty(...)
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htcdev.com/bootloader
I have seen some pple getting their phone repaired even with an unlocked/re-locked bootloader and some other not...
alray said:
You should always send your phone for repair if its still under warranty before trying anything else. If HTC have some reasons to believe that some custom software caused this issue, they will not repair it under warranty.
htcdev.com/bootloader
I have seen some pple getting their phone repaired even with an unlocked/re-locked bootloader and some other not...
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Click to collapse
I decided to send it to htc and take the risk. They've fixed it all and it should be coming back tomorrow free of charge. I guess I was lucky.
bobjohnsonandco said:
I decided to send it to htc and take the risk. They've fixed it all and it should be coming back tomorrow free of charge. I guess I was lucky.
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Glad to know, maybe this was luck or simply they have determined that the issue couldn't be the result custom software so they didn't care of the unlocked bootloader.
:highfive: