Problem with mobile network while calling - Nexus 5 Q&A, Help & Troubleshooting

Hey guys, m having problem with my nexus 5 when m on phone calls my phone's network drops and call goes blank i mean there is no audio and it keeps on going this until i disconnect. And also happens again so what do u think might be the issue ?

jaferiqbal said:
Hey guys, m having problem with my nexus 5 when m on phone calls my phone's network drops and call goes blank i mean there is no audio and it keeps on going this until i disconnect. And also happens again so what do u think might be the issue ?
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do you have sprint? is this with all calls or just when you are trying to place a call? are you on 4.4.4?

M on Vodafone(India) and yes it happens with all calls whether m calling or receiving call , and i hv 4.4.4 stock

hmm thats odd. i just had an issue that wouldnt allow me o place calls. i had to fastboot flash down to 4.4.2 and take ota upgrades to fix my problems. try updating your prl and profile and wiping dalvik and cache just to be sure

Actually i haven't rooted my phone , m on stock rom which came with my phn

Anyone ?

I too have it but not exactly. After i disconnect call, then only network drops and connects immediately, so didn't have any call drops. Are you on latest version 4.4.4r2? I use vodafone india.

Ummm , sometimes during call first audio goes blank then it connects to someone's call , i can hear others voice
Strange issue
Also i rooted and installed parandroid but issue still persists
When i installed paraandroid everything was fine first but after few days issue came back

Related

Can't make calls..

I just rooted my phone and updated it with CM 10 and the problem i am facing is i can't make calls sometimes. When i call someone ultimate disturbance occurs(alien type voice) and when some one calls me i can't get their calls but i can see their missed calls in the call log . The topmost issue is that i can't call to customer care either. Please Help.
affan4881 said:
I just rooted my phone and updated it with CM 10 and the problem i am facing is i can't make calls sometimes. When i call someone ultimate disturbance occurs(alien type voice) and when some one calls me i can't get their calls but i can see their missed calls in the call log . The topmost issue is that i can't call to customer care either. Please Help.
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That is a known bug on 4.1.2 and 4.2.2 ROMs. Changing the Data mode from 3g to 2g seems to solve the issue.
Till date no fix on that yet.
Red Devil said:
That is a known bug on 4.1.2 and 4.2.2 ROMs. Changing the Data mode from 3g to 2g seems to solve the issue.
Till date no fix on that yet.
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So i wont be able to use 3g data then?

Wifi blocks incoming calls and sms!! - BUG????

Hi
Im having a strange issue that i only just noticed and was wondering if others are having the same problem.
It seems when i am connected to either 5ghz wifi AC or Wifi 2.5gz N,
My phone refuses to accept incoming calls, will call out just fine but will not let me receive.
when I turn wifi off calls come through OK, Just wondering if there is someone who can help.
Update - I have re-flashed both kernel to stock - same wifi being on blocks incoming calls.
I have re-flashed the ROM - again, same issue Wifi seems to interfere with incoming calls and sms. -- Will not receive anything until I disable wifi??
I have also just booted into Safe Mode and the same problem still exists - Wifi is blocking incoming calls, but i can send sms and calls while being on wifi.
Is this a Bug!!! should I report this to CM - could some one else please try this process.
I have also checked and double checked my APN settings and they are correct.
Will do a complete factory reset and see if problem still exists.
UPDATE 2
This has to be a bug I have factory fastboot.zip'd back to XNPH22R
and the wifi bug is still there!
Thankyou in advance
I have the same problem, for which not received a call on the job.
How to solve it? help
I realised my APN settings it was also using 4g but my provider doesn't do 4g when set to 3g only my problems went away.
What Rom are you using? That would help.
Stay to the latest version of the rom
Sent from my One A0001 using Tapatalk
I changed the sim card and the network, the problem is solved.
Dealing with this issue on my AT&T LG G8 on T mobile.

Nexus 5 Drops Received and Made Calls

Hey guys,
I have a Nexus 5 running 5.1 stock with an LTE connection in La Paz, Bolivia. Most of the time when I make a call or receive a call, the call is dropped. I have observed that as soon I make the call (with full reception bars) the LTE legend switches to E and then 20 to 30 seconds later, the reception bar dissapears and then the call is dropped.
I was hoping that with 5.1 update the issue will be resolved but nothing has happened.
I have contacted my carrier several times and my APN settings are correct and they haven't been able to troubleshoot the problem with the connection.
I would truly appreciate any ideas that you might have to solve this issue!
Ok, so after looking at several threads in Google Support for the Nexus 5, I tested a solution in which you booted the phone in Safemode and voila, my phone would not drop any calls and LTE would work just fine.
The problem is that Safe Mode does not allow loading anything but the core applications, so I can't use the apps that I have installed.
At this point, I think I have a software problem in which an app or a process drops the calls.
Do any of you have any ideas on how to diagnose which app or process is creating the problem?
Thank you
dcab said:
Hey guys,
I have a Nexus 5 running 5.1 stock with an LTE connection in La Paz, Bolivia. Most of the time when I make a call or receive a call, the call is dropped. I have observed that as soon I make the call (with full reception bars) the LTE legend switches to E and then 20 to 30 seconds later, the reception bar dissapears and then the call is dropped.
I was hoping that with 5.1 update the issue will be resolved but nothing has happened.
I have contacted my carrier several times and my APN settings are correct and they haven't been able to troubleshoot the problem with the connection.
I would truly appreciate any ideas that you might have to solve this issue!
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no incoming calls

Hey guys i have issue i cant get incoming calls but outgoing call is ok friends can't call me, i disabled divert and contacted my carrier they said sim have no problem but the issue is with your phone. I formatted it two times still no luck
Best Regards
Any suggest?
Are you running CyanogenMod 13 or any other ROM with LTE enabled? That might be the problem custom ROMs have trouble sometimes with VOLTE, try setting it to 3G and test it out
This thing really helped me . Go to setting , press network and there you will see Volt HD calls just simply uncheck this one and now you will receive calls . ENJOY

Can't receive calls on honor 6 x

Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
Are you using Jio, VoLTE or something like that to make calls?
Javiermd said:
Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
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sometimes just restarting the phone fixes these kind of unexpected problems
RedSkull23 said:
Are you using Jio, VoLTE or something like that to make calls?
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No I'm using my local provide here in Belize Belize Telemedia Limited.
SRI HARI RAJAN said:
sometimes just restarting the phone fixes these kind of unexpected problems
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Yes I already tried restarting as well as blocking all call forwarding and still no luck I'm wondering if it might be a problem with the update I presently have EMUI 5. 0.1
Javiermd said:
No I'm using my local provide here in Belize Belize Telemedia Limited.
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It has been always like that from beginning, or it started recently?
RedSkull23 said:
It has been always like that from beginning, or it started recently?
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Recently, it has gotten progressively worst to zero calls now.
Javiermd said:
Recently, it has gotten progressively worst to zero calls now.
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You did some modifications on your device (like roor, xposed, other mods...)?
RedSkull23 said:
You did some modifications on your device (like roor, xposed, other mods...)?
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No just got normal updates from the company
Javiermd said:
No just got normal updates from the company
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Last; updates went always fine? It's the only one issue that you've encountered?
Anyway, did you ever took in consideration the idea of backup all your important data and factory reset it..?
Honor 6X not ringing
Javiermd said:
Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
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I'm having the same problem - just this past week. I'm missing very important phone calls as well and I can't figure out why. My setting show that the ringtone volume is all the way up. It's not on silent. Have you gotten yours fixed?
I'm having the exact same problem. It's random so you wouldn't know that you're missing a call until much later when you restart the phone. I just missed an interview call yesterday and had to email the interviewer to try again after restarting my phone ... this is disastrous.
I'm also having the same problem how do I get it fixed
Not sure if I have the same problem. I can't receive calls and text after the phone idle for approx 2hrs. Launching dialer doesn't help. I factory reset it twice and no help. I discover placing a call will make it, or reboot. Still looking into it. Testing my SIM on another phone in the mean time.
e20140 said:
Not sure if I have the same problem. I can't receive calls and text after the phone idle for approx 2hrs. Launching dialer doesn't help. I factory reset it twice and no help. I discover placing a call will make it, or reboot. Still looking into it. Testing my SIM on another phone in the mean time.
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I've exactly the same problem that you discribe, but for me it's after 5 minutes idle... I've tested my SIM in another phone (iphone 5c) and the problem persist so it's mayby a problem with the Mobile network operator or the SIM card.
Also experiencing the same issue as well. Thought it was because I was connected to wi-fi at home and calls go straight to voicemail from what callers are telling me.
same here - no incomming calls seemingly at random
Looks like I'm a bit late to the party but I'm still trying to figure this out too. It seems to happen at my house, not sure if it happens other places or not. I also have noticed when i try to make an outgoing call my 4g disappears. Perhaps its not making or receiving calls for whatever reason through the 4g tower / band? I'm just now testing with 4g off but remaining on my home wifi. Annoying for sure. I've been happy with the 6x and hope its not a device specific problem.
I just found this thread after being fed up with this phone. My guess with why this happen is because the phone sleeps. I noticed that whenever Im not using the phone, like when I sleep or when Im working on the computer, it's when I don't receive calls or get delayed messages. It's not just SMS as well, it's other messaging apps too.. My current fix right now, is to send myself a text message, right after I wake up or after I havent touched the phone in a while, and then the messages starts to roll in. If any one of you guys find a better solution, please do let me know, cause this is very frustrating.
I'm having the same problem as so many others with my Honor 6 randomly not ringing. I've tried restarting, testing SIM card, replacing SIM card, "waking it up" periodically. Nothing works. I have both personal and a Google Voice business lines coming through my phone. I'll hear it ring on my computer, but not my phone for about 50% of the incoming business calls. Personal calls I just miss.
Has anyone had any luck with a solution, other than dumping it and buying a new phone? I keep thinking it must be some setting that's set wrong.

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